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7117 Organisation courses in Chard delivered On Demand

A Manager's Guide in Supporting a Grieving Employee

By Online Training Academy

Navigating the complex landscape of grief in the workplace is a challenge no manager should face unprepared. Our comprehensive course empowers you with the knowledge and tools needed to sensitively support grieving employees, fostering a compassionate and productive work environment. Learn to recognise the signs of grief, understand the grieving process, and integrate empathetic management practices seamlessly into your organisation. By gaining a deeper insight into the emotional and psychological impacts of bereavement, you can offer meaningful support that promotes healing and resilience. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Equip yourself with the expertise to handle bereavement with grace and confidence. Discover the critical role managers play in aiding employees' return to work and understand the legal aspects of bereavement in the UK. Our detailed guidance on developing and implementing an effective bereavement policy will ensure your organisation stands as a pillar of support during difficult times. Join us and transform your approach to employee wellbeing, cultivating a workplace culture that values compassion and understanding. Course Curriculum Module 01: Grief And Bereavement Module 02: Recognising And Acknowledging Grief Module 03: Understanding The Grieving Process Module 04: Bereavement In An Organisation Module 05: The Manager - Understanding The Role Module 06: Bereaved Employees - Returning To The Work Module 07: Impacts Of Grief And One's Mental Health Module 08: Legal Rights - Bereavement In UK Module 09: Bereavement Policy - A Guide For Employers Learning Outcomes: Understand the nuances of grief and bereavement in the workplace context. Recognise and acknowledge signs of grief in employees. Comprehend the stages and process of grieving. Implement supportive practices for bereaved employees returning to work. Navigate the mental health impacts of grief on employees. Apply legal knowledge regarding bereavement rights in the UK. CPD 10 CPD hours / points Accredited by CPD Quality Standards A Manager's Guide in Supporting a Grieving Employee 2:07:39 1: Module 01: Grief And Bereavement 11:53 2: Module 02: Recognising And Acknowledging Grief 04:24 3: Module 03: Understanding The Grieving Process 10:58 4: Module 04: Bereavement In An Organisation 14:17 5: Module 05: The Manager - Understanding The Role 13:22 6: Module 06: Bereaved Employees - Returning To The Work 20:12 7: Module 07: Impacts Of Grief And One's Mental Health 18:22 8: Module 08: Legal Rights - Bereavement In UK 13:54 9: Module 09: Bereavement Policy - A Guide For Employers 13:17 10: CPD Certificate - Free 07:00 Who is this course for? Managers dealing with grieving employees. HR professionals supporting bereavement. Team leaders fostering a supportive workplace. Business owners managing employee welfare. Supervisors ensuring compliance with bereavement policies. Career path Human Resources Manager Employee Assistance Programme Coordinator Workplace Wellness Consultant Occupational Health Advisor Corporate Trainer Organisational Development Specialist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

A Manager's Guide in Supporting a Grieving Employee
Delivered Online On Demand3 minutes
£12

A Manager's Guide in Supporting a Grieving Employee

By Online Training Academy

Navigating the complex landscape of grief in the workplace is a challenge no manager should face unprepared. Our comprehensive course empowers you with the knowledge and tools needed to sensitively support grieving employees, fostering a compassionate and productive work environment. Learn to recognise the signs of grief, understand the grieving process, and integrate empathetic management practices seamlessly into your organisation. By gaining a deeper insight into the emotional and psychological impacts of bereavement, you can offer meaningful support that promotes healing and resilience. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Equip yourself with the expertise to handle bereavement with grace and confidence. Discover the critical role managers play in aiding employees' return to work and understand the legal aspects of bereavement in the UK. Our detailed guidance on developing and implementing an effective bereavement policy will ensure your organisation stands as a pillar of support during difficult times. Join us and transform your approach to employee wellbeing, cultivating a workplace culture that values compassion and understanding. Course Curriculum Module 01: Grief And Bereavement Module 02: Recognising And Acknowledging Grief Module 03: Understanding The Grieving Process Module 04: Bereavement In An Organisation Module 05: The Manager - Understanding The Role Module 06: Bereaved Employees - Returning To The Work Module 07: Impacts Of Grief And One's Mental Health Module 08: Legal Rights - Bereavement In UK Module 09: Bereavement Policy - A Guide For Employers Learning Outcomes: Understand the nuances of grief and bereavement in the workplace context. Recognise and acknowledge signs of grief in employees. Comprehend the stages and process of grieving. Implement supportive practices for bereaved employees returning to work. Navigate the mental health impacts of grief on employees. Apply legal knowledge regarding bereavement rights in the UK. CPD 10 CPD hours / points Accredited by CPD Quality Standards A Manager's Guide in Supporting a Grieving Employee 2:07:39 1: Module 01: Grief And Bereavement 11:53 2: Module 02: Recognising And Acknowledging Grief 04:24 3: Module 03: Understanding The Grieving Process 10:58 4: Module 04: Bereavement In An Organisation 14:17 5: Module 05: The Manager - Understanding The Role 13:22 6: Module 06: Bereaved Employees - Returning To The Work 20:12 7: Module 07: Impacts Of Grief And One's Mental Health 18:22 8: Module 08: Legal Rights - Bereavement In UK 13:54 9: Module 09: Bereavement Policy - A Guide For Employers 13:17 10: CPD Certificate - Free 07:00 Who is this course for? Managers dealing with grieving employees. HR professionals supporting bereavement. Team leaders fostering a supportive workplace. Business owners managing employee welfare. Supervisors ensuring compliance with bereavement policies. Career path Human Resources Manager Employee Assistance Programme Coordinator Workplace Wellness Consultant Occupational Health Advisor Corporate Trainer Organisational Development Specialist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

A Manager's Guide in Supporting a Grieving Employee
Delivered Online On Demand2 hours 6 minutes
£12

Applied Economics Level 2

By Course Cloud

Course Overview Gain a unique understanding of finance and international trade principles by taking this training for Applied Economics Level 2. A business or organisation needs to be able to analyse resources, costings, and trends in the marketplace to find success. With this advanced tuition, you will be able to fully appreciate these analytics and be capable of employing them in commercial situations. This Economics course provides a complete training curve with expert guidance in the methods needed to make intelligent business decisions, contributing in a significant way to the success of a company. You will be taught the foundations of microeconomics and macroeconomics, as well as the facts about international monetary barriers and current financial policies. Enrol now and prepare for the best and the worst that the commercial world can throw at you. This best selling Applied Economics Level 2 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Applied Economics Level 2 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Applied Economics Level 2 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Applied Economics Level 2 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Applied Economics Level 2, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Applied Economics Level 2 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Applied Economics Level 2 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Applied Economics Level 2
Delivered Online On Demand
£319

Premiere Pro: Advanced Workflows for Serious Video Editors

By Course Cloud

Course Overview The Premiere Pro: Advanced Workflows for Serious Video Editors course is ideal for aspiring video editors who have little or no experience with Adobe Premiere Pro. This complete instructor-guided video training course covers the key areas of video editing that every beginner needs to know. It will show you how to work with multiple frames, organise and pull selects, edit with proxies, and perform other essential tasks.  Designed by industry experts, this course will teach you up-to-date cutting techniques and project organisation skills to become a video editing pro in no time. It will also walk you through how to backup and archive your creative projects, for your professional portfolio This best selling Premiere Pro: Advanced Workflows for Serious Video Editors has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Premiere Pro: Advanced Workflows for Serious Video Editors is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Premiere Pro: Advanced Workflows for Serious Video Editors is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Premiere Pro: Advanced Workflows for Serious Video Editors is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Premiere Pro: Advanced Workflows for Serious Video Editors, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Premiere Pro: Advanced Workflows for Serious Video Editors will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Premiere Pro: Advanced Workflows for Serious Video Editors to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Premiere Pro: Advanced Workflows for Serious Video Editors
Delivered Online On Demand
£319

Enterprise Resource Planning

By Course Cloud

Course Overview Learn how to effectively manage your workforce and organise your applications with this valuable course on Enterprise Resource Planning. An organisation can have the best employees and the most advanced resources but can still fail if they manage them poorly. Make this a redundant concern by using this expert tuition to understand the best ways to use professional practices, tools, and frameworks to improve your core business processes. This Operations Management tutorial provides you with all the options and recommended methods for embedding resource plans into operational routines. You will be shown how vital innovation is during planning, the best use of accurate metrics, and ways of mapping progression towards priority objectives. This training represents advanced forms of preparation and implementation that all good operations managers should be aware of. This best selling Enterprise Resource Planning has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Enterprise Resource Planning is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Enterprise Resource Planning is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Enterprise Resource Planning is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Enterprise Resource Planning, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Enterprise Resource Planning will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Enterprise Resource Planning to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Enterprise Resource Planning
Delivered Online On Demand
£319

Behavioural Safety

5.0(3)

By TNA Training & Safety Consultants

This course defines behavioural safety and explains the origins of the concept. It covers how it can be implemented in the workplace and some of the potential benefits. It includes analysis of some examples of 'at risk behaviours' and some examples of ways you can measure how well your organisation is doing when it comes to safety. Finally it touches on some of the key laws regarding health and safety in the workplace and how to ensure positive workforce attitudes.

Behavioural Safety
Delivered Online On Demand
£35

Level 3 Award in Education & Training

4.9(27)

By Apex Learning

Fully Online No Obligation for Attending Classes Everyone who remembers his own education remembers teachers, not methods and techniques. The teacher is the heart of the educational system. Education is our passport to the future, for tomorrow belongs to the people who prepare for it today. A recent study showed there is widespread concern about the shortage of teachers in the UK. In some regions and some subject areas or phases, finding & retaining appropriately qualified teaching staff is a major challenge for school leaders. But you don't need to worry as our PTLLS - Level 3 Award in Education and Training (RQF) is just the perfect opportunity for you to get into the teaching profession. If you're aiming to become a person who educates students for a better future, while securing a stable & successful career then this PTLLS - Level 3 Award in Education and Training (RQF) online programme will help you achieve your goals. At the beginning of the PTLLS - Level 3 Award in Education and Training (RQF) course, you'll be familiarised with the roles & responsibilities of a teacher also, Learn everything about classroom management and how to assess and provide effective feedback. The Award in Education & Training AET (former PTLLS) online programme is Regulated by Focus which is the most creative and contemporary Awarding Organisation in the UK. This qualification is utterly advantageous for anyone looking to thrive in career opportunities within the teaching sector. Throughout this course, you will broaden your horizons to the noble intentions of teaching and improving society. Why is this PTLLS - Level 3 Award in Education and Training (RQF) Course is Perfect for You? Change Your Career: Join today and make a life-changing decision, get all the essential knowledge to transform your career. Advance Your Career: With our Regulated qualifications, you can move up to the next level in your organisation with expertise. Upgrade Your Skills: Add value to your current educational profile and gain the skill sets to compete in your job role. Enhance Your Credibility: The AET (former PTLLS) course is Ofqual, UK Govt. Regulated and Awarded by Focus which adds value to your educational profile. 20 Additional Courses: With a single payment, you will get access to AET (former PTLLS) along with 20 Additional courses 100% Money-Back Guarantee: We are confident about our course quality and want to provide the best service to our invaluable learners. That's why we provide 14 day Unconditional Full Money-Back Guarantee with this course to ensure a hassle-free purchase. What other courses are included with this PTLLS - Level 3 Award in Education and Training (RQF) Course?: With this PTLLS - Level 3 Award in Education and Training (RQF) Course, learners will get the 5 Premium courses completely FREE. Course 01: Education Management Course 02: Educational Psychology and Development Course 03: Advanced Teaching Assistant Diploma Course 04: Special Education Needs (SEN) Training - Level 2 Course 05: EYFS Teaching - Level 3 Course 06: Phonics Teaching Diploma Level 3 Course 07: Leadership in Teaching Course 08: Lesson Planning for Teaching Course 09: Remote Teaching Online Course 10: Classroom Behaviour Management Course 11: Performance Management Course 12: People Management Skills Level 3 Course 13: Report Writing Course 14: Domestic Violence and Abuse Awareness - Level 2 Course 15: Child Neglect Awareness Certificate Course Course 16: Level 3 Mental Health and Adolescent Course Course 17: Safeguarding Children Level 3 Course 18: Functional Skills English Practice Level 2 Course 19: Train the Trainer Course 20: Leadership & Management Diploma Enrol in this PTLLS - Level 3 Award in Education and Training (RQF) Course to become certified at a nationally acceptable level. Benefits you will gain from this PTLLS - Level 3 Award in Education and Training (RQF) Course: Buy 1 Get 20 Personal Development Courses absolutely FREE Premium quality, intensive e-learning course materials Find a well-defined website for teaching 24/7 teacher assistance Step-by-step guidelines Budget-friendly price Earned recognition from the Uk's top awarding bodies Study in a user-friendly, advanced student portal Convenient and Flexible time limit The PTLLS - Level 3 Award in Education and Training (RQF) course is comprised of three mandatory units. These are as follows: Understanding roles, responsibilities and relationships in education and training Understanding and using inclusive training and learning approaches in education and training Understanding assessment in education and training What skills will I gain from this PTLLS - Level 3 Award in Education and Training (RQF) Course? Understand the underlying fundamentals of teaching and learning Make a practical approach to session planning Explore the various approaches to learning Determine the students' desires and long-term goals Implement strategies for assessing your students' potential You will become an expert in education and training You will gain knowledge in teacher expectations & attributions, and much more... Qualification Purpose Achieving the Level 3 will award in education and training will enable the professionals to have the necessary knowledge and skills to prepare, plan, deliver and evaluate teaching and training sessions in a wide variety of teaching or training settings. Total Qualification Time It is an estimate of the total amount of time anticipated that a learner would spend to demonstrate mastery of all learning outcomes to achieve the award of the qualification. The whole qualification time is defined as GLH and an estimate of the time a learner will devote to preparation, study, and assessment. It does not underlie supervision by a lecturer, supervisor, or tutor. In the case of qualification, the credit value is defined by TQT, and one credit corresponds to ten hours of learning. Total Qualification Time for this qualification is 120 hours. The total credit value for this qualification is 12 Guided Learning Hours These hours comprise all real-time contact time, hours of lectures or tutorials or supervision of a learner, tutor, trainer or other education providers. GLH for this qualification is 48 Method of Assessment: Unit 1: In Unit 1, you need to complete a variety of writing assignments Unit 2: In Unit 2, there should be an assessment taken in the workplace, primarily evaluating learners' work, professional discussions with audio-video evidence Unit 3: In Unit 3, you will be demonstrated through your delivered work items and audio-video evidence after evaluating learners in a training context. Video Assessment You have to plan many things, such as observation, questioning/ professional discussion, and inspection of supporting work products evidence. Detailed assignment instructions will be made available to you in the 'Guidance for Achieving the Unit' section of your learning portal with a careful and clear explanation. You have to submit all your assignments via the online portal. Who is this course for? PTLLS - Level 3 Award in Education and Training (RQF) Primary School Teacher Secondary School Teacher Private Tutor Freelance Teacher/ Trainer Consultant Job hunters & School leavers Educational Psychologist Office clerk & Administration Assistant College or University Student Career path You will have the ability to accomplish a lot of things with this certificate. Here are just a few examples: Primary School Teacher Secondary School Teacher Private Tutor Freelance Teacher/ Trainer Consultant Job hunters & School leavers Educational Psychologist Office clerk & Administration Assistant College or University Student

Level 3 Award in Education & Training
Delivered Online On Demand
£339

Process Mapping & Supply Chain

By Course Cloud

Course Overview Discover how to ensure that your organisation has the resources and products that it needs to work efficiently with this course on Process Mapping & Supply Chain. Organisations need guaranteed and sustainable access to supplies in order to be able to work effectively. Poor working partnerships can effectively destroy this. By following this training, you will know how to coordinate your inventories and transportation to achieve the best outcome for the customer and the company. This Operations Management tutorial provides you with all the techniques and strategies for creating the perfect working supply chain. You will be shown how to accurate map requirements for your business and your customers, leading to enhanced service delivery and operations. Using these principles, you will become skilled at supply chain management and know how to continually improve it to everyone's benefit. This best selling Process Mapping & Supply Chain has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Process Mapping & Supply Chain is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Process Mapping & Supply Chain is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Process Mapping & Supply Chain is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Process Mapping & Supply Chain, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Process Mapping & Supply Chain will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Process Mapping & Supply Chain to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Process Mapping & Supply Chain
Delivered Online On Demand
£319

Advanced Diploma in Xero Accounting and Bookkeeping - Level 7

By Compliance Central

In an era where businesses globally are shifting towards digital platforms for their accounting needs, having a specialised qualification like this can significantly boost your earning potential. On average, Xero-certified professionals can anticipate earnings between $40,000 to $70,000 annually, depending on their role, expertise, and geographic location. Our Advanced Diploma in Xero Accounting and Bookkeeping - Level 7 bundle course is designed to give you a comprehensive theoretical understanding of essential accounting software and processes.But this Xero Accounting and Bookkeeping course is more than just about numbers and software. It's about empowering you with the confidence and skills to navigate the financial landscape of the future. Whether you aim to join a leading financial firm, offer freelance bookkeeping services, or elevate the financial processes within your current organisation, this diploma is your ticket. Don't miss your chance to become a sought-after professional in the accounting field. Unlock the doors to a promising and lucrative career today with our all-inclusive course bundle! Learning Outcomes: Gain comprehensive knowledge of Xero accounting software. Understand the fundamentals of QuickBooks Online. Grasp the principles of tax accounting. Familiarise with Sage 50 accounting processes. Learn the intricacies of UK Payroll systems. Understand pension-related financial management. Analyse various accounting platforms for efficient bookkeeping. Our Advanced Diploma in Xero Accounting and Bookkeeping - Level 7 bundle is meticulously crafted to present learners with an encompassing view of the contemporary accounting world. The Xero Accounting and Bookkeeping course materials dive deep into each topic, illuminating the nuances of Xero, QuickBooks Online, Sage 50, and more. As businesses grow and adapt, the ability to proficiently navigate and utilise these platforms becomes a priceless asset. Each segment of the Xero Accounting and Bookkeeping bundle emphasises the importance and benefits of its subject, from efficient financial data management in QuickBooks Online to understanding the meticulous details of UK Payroll. With this acquired knowledge, learners are poised to excel in the field, offering services that are both competent and in high demand. Courses in this Xero Accounting and Bookkeeping bundle: Course 01: Advanced Diploma in Xero Accounting and Bookkeeping at QLS Level 7 Additional Free Courses: Course 02: Quickbooks Online Course 03: Tax Accounting Course 04: Sage 50 Accounts Course 05: Diploma in Payroll: UK Payroll Course 06: Pension Certificate of Achievement Learners will be able to achieve an endorsed certificate after completing the Xero Accounting and Bookkeeping course as proof of their achievement. You can order the endorsed certificate for only £129 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this Xero Accounting and Bookkeeping course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the Xero Accounting and Bookkeeping course has been reviewed and approved by the QLS and meets the highest quality standards. Disclaimer This course will teach you about Xero accounting software and help you improve your skills using it. It's created by an independent company, & not affiliated with Xero Limited. Upon completion, you will earn a CPD accredited certificate, it's not an official Xero certification. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Xero Accounting and Bookkeeping is ideal for: Aspiring accountants and financial analysts. Business owners keen on in-house financial management. Accounting students looking for a competitive edge. Financial consultants aiming to diversify their service offerings. Requirements To enrol in this Xero Accounting and Bookkeeping course, all you need is a basic understanding of the English Language and an internet connection. Career path Xero Accounting Specialist QuickBooks Online Consultant Tax Accountant Sage 50 Account Manager UK Payroll Administrator Pension Fund Manager Certificates 6 CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included Delivery Charge: Inside the UK: £3.99 Outside the UK: £9.99 QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Delivery Charge: Inside the UK: Free Outside the UK: £9.99 Other CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 Free Courses Hard Copy Certificates Are £9.99 Each. Delivery Charge: Inside the UK: Free Outside the UK: £9.99

Advanced Diploma in Xero Accounting and Bookkeeping - Level 7
Delivered Online On Demand22 hours
£129

Phone-Based Customer Service Part - 3

By iStudy UK

Course Description Get instant knowledge from this bite-sized Phone-Based Customer Service Part - 3 course. This course is very short and you can complete it within a very short time. In this Phone-Based Customer Service Part - 3 course you will get fundamental ideas of phone-based customer service, the key understanding of problem-solving over the phone and so on. Enrol in this course today and start your instant first step towards learning about managing interoffice calls and voicemail. Learn faster for instant implementation. Learning Outcome Understand problem-solving over the phone Gain in-depth knowledge of intra-organisation dealings Know how to measure customer service Learn about managing interoffice calls and voicemail How Much Do Customer Service Executives Earn?  Senior - £38,000 (Apprx.) Average - £23,000 (Apprx.) Starting - £14,000 (Apprx.) Requirement Our Phone-Based Customer Service Part - 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Phone-Based Customer Service Part - 3 Module 01: Managing Interoffice Calls and Voicemail 00:10:00 Module 02: Problem Solving over the Phone 01:04:00 Module 03: Intra Organisation Dealings 00:35:00 Module 04: Measuring Customer Service 00:12:00 Assignment Assignment - Phone-Based Customer Service Part - 3 00:00:00

Phone-Based Customer Service Part - 3
Delivered Online On Demand2 hours 1 minutes
£25