7035 Organisation courses in Cardiff delivered On Demand

Are you ready to excel as a Personal Assistant? Our comprehensive training program is designed to equip you with the essential skills and knowledge needed to thrive in this dynamic role. Whether you're new to the field or looking to enhance your existing skills, our modules cover everything from basic administrative tasks to advanced management techniques. Key Features: CPD Certified Developed by Specialist Lifetime Access In this Personal Assistant Training course, learners will gain essential skills to excel in administrative roles. They will develop proficiency in managing meetings and conferences, handling business communications effectively through phone and writing skills, and providing excellent customer service. The course teaches organizational skills crucial for maintaining efficient workflows, including planning, scheduling, and managing petty cash and invoicing. Learners will also understand the importance of maintaining records and filing systems accurately, reflecting high standards of professionalism and ethics. They will learn how to represent their employers professionally and manage time effectively, ensuring tasks are completed efficiently. Additionally, the course covers arranging travel and handling mail services, equipping learners with comprehensive skills needed to support executives and manage office operations smoothly. Course Curriculum Module 01: Introduction to Personal Assistant Module 02: Introduction to Reception and Receptionist Module 03: Organising Meetings and Conferences Module 04: Business Telephone Skills Module 05: Business Writing Skills Module 06: Communication Skills Module 07: Customer Service Module 08: Effective Planning and Scheduling Module 09: Invoicing and Petty Cash Module 10: Mail Services and Shipping Module 11: Organisational Skills Module 12: Professional Conduct and Ethics of Paralegals Module 13: Record Keeping and Filing Systems Module 14: Representing Your Boss and Company Module 15: Time Management Module 16: Travel Arrangements Learning Outcomes: Describe the role of a Personal Assistant and Receptionist efficiently. Manage meetings and conferences effectively using appropriate organizational skills. Demonstrate proficiency in business telephone and writing etiquette. Apply effective communication and customer service techniques in professional settings. Utilize planning, scheduling, and time management skills optimally. Execute travel arrangements and manage record keeping with accuracy and confidentiality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to work as Personal Assistants or Receptionists. Professionals seeking to enhance their administrative and organizational skills. Graduates preparing for roles in business support and office management. Career changers interested in administrative careers in various industries. Anyone wanting to develop comprehensive office and administrative competencies. Career path Receptionist Executive Assistant Administrative Officer Office Manager Events Coordinator Travel Coordinator Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the secrets of the maritime world with our comprehensive programme designed to transform your understanding of ports and their pivotal role in global trade. Dive deep into the rich tapestry of the UK's port industry, exploring everything from the fundamentals of port operations to advanced strategies in port management. Our meticulously crafted curriculum takes you on a journey through the intricacies of port planning, financial services, and the latest technological advancements that drive efficiency and innovation in this dynamic sector. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Discover the vital elements that contribute to the success of the world's leading ports, and gain insights into the safety protocols and security measures that safeguard maritime operations. With a focus on both historical contexts and contemporary developments, this programme offers a holistic view of the factors influencing port growth and evolution. Engage with the critical aspects of maritime policy and port pricing, and equip yourself with the knowledge to navigate the complexities of port administration and ownership. Enhance your proficiency with industry-specific terminology and cutting-edge software solutions, ensuring you stay ahead in the ever-evolving landscape of port management. Embark on this educational voyage and chart a course towards mastery in the port industry. Course Curriculum Module 01: UK Ports Overview Module 02: Fundamentals of Ports Module 03: Different Types of Port Module 04: Understanding Port and Terminal Management Module 05: Planning & Design Module 06: Financial & Professional Services Module 07: Port Management Module 08: Safety & Security Module 09: Port Equipment Module 10: Software & Solutions Module 11: Introduction to Port Development Module 12: Growth of the World's Leading Ports Module 13: Developments in Terminal Operation Module 14: Introduction to Ship Module 15: Effect of Port Time on Ship Speed Module 16: Types of Port Ownership and Administration Module 17: Organisations Concerning Ports Module 18: The Rise and Fall of Ports Module 19: Information Technology in Logistics Module 20: Safety Module 21: Maritime Policy Module 22: Port Policy Module 23: Port Pricing Module 24: Glossary & Shipping Terms Learning Outcomes: Grasp key concepts and fundamentals of UK ports and their operations. Understand various port types and their unique management requirements. Develop insights into port planning, design, and development strategies. Explore financial services and economic aspects related to port management. Learn about port equipment, software solutions, and terminal operations. Comprehend safety, security, and policy issues within port management. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring port managers and administrators Maritime industry professionals Logistics and supply chain specialists Infrastructure planners and designers Individuals interested in port operations and policies Career path Port Manager Terminal Operations Supervisor Maritime Policy Analyst Port Development Planner Logistics Coordinator Port Equipment Specialist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Healthcare Management: Healthcare Management Online Training Healthcare is more than just patient care. The most successful healthcare professionals of today are also well-versed in important business and management concepts. Whether you manage your own practice or manage others in a clinic, department, or nursing floor, you must be able to successfully lead those around you, understand the financial situation, develop budgets, and navigate the regulatory environment. This Healthcare Management Training course will provide you with the basic concepts of Healthcare Management: Healthcare Management, and you will gain a thorough understanding of the role of the healthcare manager. You will also develop knowledge of management topics such as finance and business management. You will learn how to identify major issues in healthcare management: healthcare management and how to express your views. In addition to subject-specific knowledge, you will gain a wide range of transferable, career-related skills, such as the ability to understand data, solve problems, and learn how to communicate and discuss issues successfully in a professional setting. Why choose this Healthcare Management course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the course. Healthcare Management: Healthcare Management Online Training Learning Objectives After completing this Healthcare Management Training course, the learner will be able to: Understand the fundamentals of Healthcare Management. Know how to establish and maintain an organisational culture. Gain a thorough understanding of leadership development and succession planning. Gain in-depth knowledge about the UK Healthcare system. Understand the needs of health and Care for older people in England. Understand the fundamentals of Child Healthcare. Who is this course for? Healthcare Management: Healthcare Management Online Training This Healthcare Management: Healthcare Management Training course is ideal for a wide range of health and social care practitioners working in statutory, private, voluntary and charitable organisations within the Health & Social care sector. Requirements Healthcare Management: Healthcare Management Online Training There are no particular requirements for this Healthcare Management: Healthcare Management Training course. Career path Healthcare Management: Healthcare Management Online Training Completing this Healthcare Management: Healthcare Management Training course boosts one’s ability to obtain gainful employment within the health care and medical fields.

Healthcare Management: Healthcare Management Course Online Healthcare Management: Healthcare Management Course is more than just patient care. The most successful healthcare professionals of today are also well-versed in important business and management concepts. Whether you manage your own practice or manage others in a clinic, department, or nursing floor, you must be able to successfully lead those around you, understand the financial situation, develop budgets, and navigate the regulatory environment. This Healthcare Management: Healthcare Management Course will provide you with the basic concepts of Healthcare Management, and you will gain a thorough understanding of the role of the healthcare manager. You will also develop knowledge of management topics such as finance and business management by completing our Healthcare Management: Healthcare Management course. Main Course: Healthcare Management Training Course Free Courses included with Healthcare Management: Healthcare Management course. Course 01: Level 3 Diploma in Healthcare Support Course 02: Mental Health Support Worker [ Note: Free PDF certificate as soon as completing the Healthcare Management: Healthcare Management Course] Healthcare Management: Healthcare Management Course Online Industry Experts designed this Healthcare Management: Healthcare Management Course into 07 detailed modules. Course Curriculum of Healthcare Management: Healthcare Management Course Module 01: Healthcare Management Module 02: Role of the Healthcare Manager Module 03: Organisational Behaviour and Management Thinking Module 04: Quality Improvement Basics Module 05: The UK Health Systems Module 06: The Health and Care of Older People in England Module 07: Child Health Care Assessment Method of Healthcare Management: Healthcare Management Course After completing Healthcare Management: Healthcare Management Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Healthcare Management: Healthcare Management Course After completing the Healthcare Management: Healthcare Management Course, you can instantly download your certificate for FREE. Who is this course for? Healthcare Management: Healthcare Management Course Online This Healthcare Management: Healthcare Management Course is ideal for a wide range of health and social care practitioners working in statutory, private, voluntary and charitable organisations within the Health & Social care sector. Requirements Healthcare Management: Healthcare Management Course Online To enrol in this Healthcare Management: Healthcare Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Healthcare Management: Healthcare Management Course. Be energetic and self-motivated to complete our Healthcare Management: Healthcare Management Course. Basic computer Skill is required to complete our Healthcare Management: Healthcare Management Course. If you want to enrol in our Healthcare Management: Healthcare Management Course, you must be at least 15 years old. Career path Healthcare Management: Healthcare Management Course Online Completing this Healthcare Management: Healthcare Management Course boosts one’s ability to obtain gainful employment within the health care and medical fields.

Healthcare Management: Healthcare Management Course Online Unlock the Power of Healthcare Management: Healthcare Management Course: Enrol Now! Healthcare is more than just patient care. The most successful healthcare professionals of today are also well-versed in important business and management concepts. Whether you manage your own practice or manage others in a clinic, department, or nursing floor, you must be able to successfully lead those around you, understand the financial situation, develop budgets, and navigate the regulatory environment. This Healthcare Management: Healthcare Management Course will provide you with the basic concepts of Healthcare Management, and you will gain a thorough understanding of the role of the healthcare manager. You will also develop knowledge of management topics such as finance and business management by completing our Healthcare Management: Healthcare Management course. Main Course: Healthcare Management Training Free Courses included with Healthcare Management: Healthcare Management course. Course 01: Healthcare Assistant Course Course 03: Healthcare Support Course [ Note: Free PDF certificate as soon as completing the Healthcare Management: Healthcare Management Course] Healthcare Management: Healthcare Management Course Online Industry Experts designed this Healthcare Management: Healthcare Management Course into 07 detailed modules. Course Curriculum of Healthcare Management: Healthcare Management Course Module 01: Healthcare Management Module 02: Role of the Healthcare Manager Module 03: Organisational Behaviour and Management Thinking Module 04: Quality Improvement Basics Module 05: The UK Health Systems Module 06: The Health and Care of Older People in England Module 07: Child Health Care Assessment Method of Healthcare Management: Healthcare Management Course After completing Healthcare Management: Healthcare Management Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Healthcare Management: Healthcare Management Course After completing the Healthcare Management: Healthcare Management Course, you can instantly download your certificate for FREE. Who is this course for? Healthcare Management: Healthcare Management Course Online This Healthcare Management: Healthcare Management Course is ideal for a wide range of health and social care practitioners working in statutory, private, voluntary and charitable organisations within the Health & Social care sector. Requirements Healthcare Management: Healthcare Management Course Online To enrol in this Healthcare Management: Healthcare Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Healthcare Management: Healthcare Management Course. Be energetic and self-motivated to complete our Healthcare Management: Healthcare Management Course. Basic computer Skill is required to complete our Healthcare Management: Healthcare Management Course. If you want to enrol in our Healthcare Management: Healthcare Management Course, you must be at least 15 years old. Career path Healthcare Management: Healthcare Management Course Online Completing this Healthcare Management: Healthcare Management Course boosts one’s ability to obtain gainful employment within the health care and medical fields.

In recent years, there has been an increase in drug, alcohol, and substance misuse in the United Kingdom. Drugs may destroy people's lives, and some of the most commonly used drugs, such as cocaine, cannabis, LSD, and heroin, lead to addiction that users cannot overcome. Managers in any workplace are uniquely placed to detect early signs of drug or alcohol abuse and put structures in place to minimise the damaging health, social, and economic effects of substance misuse in the UK. Our Drug and Alcohol Awareness Training course teaches learners how to support employees and service users struggling with substance abuse. It also raises awareness of the size and scale of substance misuse in the UK, the most commonly abused drugs, and recognising warning signs of a problem. The Drug and Alcohol Awareness Training course also focuses on how managers and organisations can protect the interests of the business and the people for whom they have a duty of care. Why choose this course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the course. Learning Objectives After completing this Drug and Alcohol Awareness Training course, the learner will be able to: Understand the fundamentals of substance misuse. Demonstrate a thorough understanding of the different types of illegal drugs. Understand the legal, health, and social implications of drug and alcohol abuse. Understand how organisations and individuals are expected to handle substance misuse issues. Demonstrate an understanding of the statistics on drug and alcohol abuse in the UK. Describe the various types of drug treatment services available in the UK. Plan a drug intervention and understand when someone requires assistance. Course Curriculum Module 1: Introduction Module 2: Historical Overview Module 3: Nature of Addiction Module 4: Policy Initiatives and Strategy in Alcohol and Drug Use Module 5: Understanding Alcohol Abuse Module 6: Drug Addiction & Abuse Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Drug and Alcohol Awareness Training course. Who is this course for? This Drug and Alcohol Awareness Training course is ideal for those working in high-risk industries like hospitality and construction and anyone who manages or works with vulnerable people like adolescents. Requirements There are no particular requirements for this Drug and Alcohol Awareness Training course because it doesn't call for any specialized training. To enroll in this course, students must fulfill the following requirements: Good Command over English language Be energetic and self-motivated Basic computer Skill You must be at least 15 years old Career path This Drug and Alcohol Awareness Training Course will lead to a variety of career opportunities, some of which are listed below: Cleaner: £9.00 per hour Custodian: £12.00 per hour Housekeeper: £12.00 per hour Janitor: £10.00 per hour

Business Management: Business Management Course Online Do you aspire to be a part of the corporate management team? Do you want to start your own business? If yes, then this course is for you! This Business Management: Business Management Course is divided into several in-depth modules to provide you with the most convenient and rich learning experience possible. This Business Management: Business Management Course is designed to provide students with essential knowledge about business and management, as well as their role in modern organisations. By the end of this Level 7 Business Management course, you will have a solid understanding of project management, planning and forecasting operations, performance management, negotiation techniques and human resource management. Main Course: Level 7 Business Management Free Courses included with Business Management: Business Management Course: Course 01 : Level 7 Leadership & Management Course 02 : Level 7 Project Management Course 03 : Level 4 Time Management Special Offers of this Business Management: Business Management Course: This Business Management: Business Management Course includes a FREE PDF Certificate. Lifetime access to this Business Management: Business Management Course Instant access to this Business Management: Business Management Course 24/7 Support Available to this Business Management: Business Management Course [ Note: Free PDF certificate as soon as completing the bundle Business Management: Business Management Course] Business Management: Business Management Course Online This Business Management: Business Management course is expertly designed to equip you with the essential knowledge needed to succeed in modern organisations. Through the Business Management: Business Management curriculum, you’ll gain valuable insights into project management, planning, and forecasting operations. By enrolling in this Business Management: Business Management course, you will also master performance management, negotiation techniques, and human resource management. By the end of this comprehensive Business Management: Business Management course, you’ll be prepared to take on leadership roles with confidence. Don’t miss the opportunity to boost your career by enrolling in the Business Management: Business Management course today! Who is this course for? Business Management: Business Management Course Online Anyone who aspires to the top of the corporate ladder in any business or workplace setting should take this Business Management: Business Management Course. Those who are self-employed or own small businesses should consider taking this Business Management: Business Management Course. Professionals in the field of business, program managers, facility managers, and program administrators should enrol. Students and recent graduates will also benefit from this. Requirements Business Management: Business Management Course Online To enrol in this Business Management: Business Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Business Management: Business Management Course. Be energetic and self-motivated to complete our Business Management: Business Management Course. Basic computer Skill is required to complete our Business Management: Business Management Course. If you want to enrol in our Business Management: Business Management Course, you must be at least 15 years old. Career path Business Management: Business Management Course Online Enrolling on this Business Management: Business Management Course can lead you to the following career paths: Business Manager Assistant CEO Business Management Support Analyst Business Management Assistants Sales & Business Management Trainee

CIPD Level 5 Associate Diploma in People Management: People Management Are you willing to experience theoretical knowledge along with real-world application? Then our level 5 associate diploma in Level 5 Associate Diploma in People Management course is perfect for you. In our Level 5 Associate Diploma in People Management course, students will learn about organisational performance, work culture, professional conduct, and respecting others. Also, our Level 5 Associate Diploma in People Management course explains how to build customer relationships, talent management, and workforce planning. You will be recognised for your performance and contributions throughout our Level 5 Associate Diploma in People Management course. In general, the development of management and leadership skills is aided by this Level 5 Associate Diploma in People Management course. Special Offers of this CIPD Level 5 Associate Diploma in People Management Course: This Level 5 Associate Diploma in People Management Course includes a FREE PDF Certificate. Lifetime access to this Level 5 Associate Diploma in People Management Course Instant access to this Level 5 Associate Diploma in People Management Course 24/7 Support Available to this Level 5 Associate Diploma in People Management Course CIPD Level 5 Associate Diploma in People Management: People Management Our Level 5 Associate Diploma in People Management course is designed to empower you with the skills needed to excel in Level 5 Associate Diploma in People Management. In this Level 5 Associate Diploma in People Management course, you'll gain insights into organizational performance, work culture, and professional conduct. Additionally, our Level 5 Associate Diploma in People Management program covers customer relationship building, talent management, and workforce planning. Your achievements in Level 5 Associate Diploma in People Management will be recognized as you progress. This comprehensive Level 5 Associate Diploma in People Management course also focuses on developing strong management and leadership abilities, setting you up for success in any organization. Who is this course for? CIPD Level 5 Associate Diploma in People Management: People Management In order to improve their strategic HR abilities, mid-level HR professionals should pursue this level 5 associate diploma in people management course. Special Note: Our Level 5 Associate Diploma in People Management: People Management Course is Knowledge-based not a regulated course. To get Qualified, you may choose the following options: CIPD CIPD-Intermediate CIPD-Advanced CIPD-hr-practice CIPD Level 3 Foundation Certificate in People Practice CIPD Level 5 Associate Diploma in People Management CIPD Level 5 Associate Diploma in Organisational Learning and Development CIPD Level 7 Advanced Diploma in Strategic Learning and Development Level-3-CIPD Requirements CIPD Level 5 Associate Diploma in People Management: People Management To enrol in this Level 5 Associate Diploma in People Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Level 5 Associate Diploma in People Management Course. Be energetic and self-motivated to complete our Level 5 Associate Diploma in People Management People Management Course. Basic computer Skill is required to complete our People Management: People Management Course. If you want to enrol in our People Management: People Management Course, you must be at least 15 years old. Career path CIPD Level 5 Associate Diploma in People Management: People Management You can begin a career as an HR manager, HR business partner, head of HR, or HR director after finishing this level 5 associate diploma in people management course.

Saving the environment is saving humankind, but how will you do it without any knowledge of it? A comprehensive course on Environmental Law is essential for anyone interested in understanding the legal framework for environmental protection and sustainability. This course provides a comprehensive overview of the various aspects of environmental law, from the legal system to international and national environmental legislation. The course covers a wide range of topics, including the basics of environmental law, the role of international and national environmental organisations, the economics of environmental protection, and the impact of climate change on the environment. It also covers the importance of environmental impact assessments, nature conservation, and the role of international agreements such as the Kyoto Protocol and the Paris Agreement in promoting sustainable development. The course also covers the compliance and governance of environmental law, including the right to information, participation, and justice. Finally, the course covers the enforcement of environmental law and the various mechanisms available to ensure compliance with environmental regulations. This course is designed for students and professionals in the fields of law, environmental science, policy, and economics. It is also suitable for anyone interested in learning more about environmental law and the legal framework for environmental protection. With a combination of theoretical and practical knowledge, this course provides a comprehensive overview of the various aspects of environmental law and its role in promoting sustainability and protecting the environment. Enroll in this course today and become well versed in Environmental Law, equipped with the knowledge and skills necessary to tackle the pressing environmental issues of our time. Learning Outcome After completing this course, you will gain: Understanding of the legal system and how it relates to environmental law. Knowledge of environmental law and its various components. Awareness of environmental organisations and responsibilities of international organisations in promoting environmental protection. Understanding of environmental economics. Knowledge of enforcement mechanisms or enforcing environmental law. Along with the Environmental Law course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Course Curriculum Legal System What Is Environmental Law International Environment Law Environmental Organisations National Environmental Legacy Act The Environment And Economics Part 1 The Environment And Economics Part 2 Climate Change Environmental Impact Assessment Nature Conservation Kyoto Protocol And Paris Agreement Sustainable Development Compliance And Governance Of Law Right To Information, Participation And Justice Enforcement Of Environmental Law CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anybody who enjoys learning new skills can enrol in this Environmental Law course. This Environmental Law course is suitable for - Policy Makers Environmental science students Environment Researchers Health Professionals Anyone who cares about the Environment and Ecology Requirements To enrol in this Environmental Law course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can research and look into in-demand professions associated with environmental law. Teacher/Researcher Environmental Activist Environmental Lawyer Nature Safety Worker Biodiversity Specialist According to the survey, an environmental lawyer's average salary is around £60,000 annually. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Course Overview Learn the Latest Skills | Accredited by CPD | Recognised Certificate | MCQ Based Exam & Tutor Support | Interactive Video Training  The Office Administration Complete Course teaches core competencies in business writing, and professional communication and improves your customer service skills and computer literacy with programs like Microsoft Word, Excel, Outlook and PowerPoint. Gain the confidence to excel in any professional office or commercial environment by gaining the necessary knowledge of administration, computer, and management techniques. This cutting-edge online course is taught by industry experts with continuing professional involvement, and it teaches you immediately applicable skills. What Will You Learn? Learn the basic computer software you need to know to perform at your best on a daily basis Learn organisational, time management and meeting management skills Learn the basic principles of business writing Enrich your expertise in MS Word, PowerPoint, and Excel Learn to keep the books in order and proper telephone etiquette What classes are included in this package? Earn a digital certificate upon successful completion accredited by UK and internationally recognised accredited qualification There are no set schedules, so you can work at your own pace. Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week. On weekdays, you’ll have access to a full-time tutor. Learn in a user-friendly, cutting-edge online learning environment. High-quality e-learning study materials Benefit from instant feedback through mock exams and multiple-choice assessments Who Should Take This Course? This course is ideal for those who want to work in administrative support roles in public or private sector organisations or those who wish to improve their managerial and supervisory skills. Career Path Training offered by the Office Administration Complete Course could potentially benefit a range of roles, but would particularly enhance careers in: Administrator Support Staff Personal Assistant Office Manager Receptionist Office Administrator Secretary Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessments Assignment Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Method of Assessment On successful completion of the Office Administration Complete Course, you will be required to sit an online multiple-choice assessment. You will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. The assessment will be evaluated automatically and the results will be given to you immediately. Retake fee If you do not pass the exam first time, you can purchase the Retake Exam for £1.99 and try again. Course Contents Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Business Writing Skills Module 04: Communication Skills Module 05: Meeting Management Module 06: Organisational Skills Module 07: Telephone Etiquette Module 08: Negotiation Techniques Module 09: Conflict Management Module 10: Stress Management Module 11: Time Management