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13323 Organ courses in Cardiff delivered Online

Insurance : UK Insurance (General, Commercial, Liability, Life)

4.9(27)

By Apex Learning

**Be prepared for the upcoming Hiring Season by enhancing your professional skillsets with Apex Learning! Get Hard Copy + PDF Certificate + Transcript + Student ID Card as a Gift - Enrol Now** In this UK Insurance complete bundle course, we go into detail and explain all you need to know about general, commercial, liability, and life insurance in the UK. We also go into detail on the UK insurance market, insurance fraud, and other related issues. Learn how to become a well-respected and in-demand member of the UK insurance business. This dynamic business sector needs talented and motivated individuals to keep it running as a profitable market, and we can help you integrate in with ease. As an exceptional Insurance Agent, you will recognise your obligation and dedication to delivering the best brokerage for your grateful clients and consumers. You will understand the ideal schemes and contracts for each case, whether it is personal plans for houses and automobiles or a comprehensive corporate programme for a wealthy organisation. This thorough course will walk you through the many aspects of the insurance industry and offer you helpful information regardless of your level of expertise. The subject ranges from fundamental vocabulary to the many forms of insurance and the abilities required for a successful career in this industry. You'll learn about risk management, underwriting, and claims management. Methods for detecting fraud and knowing the code of conduct can help you become an excellent agent. Courses are included in this Understanding UK Insurance (General, Commercial, Liability, Life) - Level 3? Course 01: Understanding UK Insurance (General, Commercial, Liability, Life) - Level 3 Course 02: Insurance Agent Training Course 03: Pension UK Course 04: Law and Contracts - Level 2 Course 05: Financial Investigator Course 06: Financial Analysis Course 07: Payroll Administrator and UK Payroll System Training Course 08: Business Analysis Level 3 Course 09: Level 3 Tax Accounting Course 10: Microsoft Excel Training: Depreciation Accounting Course 11: Certificate in Anti Money Laundering (AML) Course 12: Know Your Customer (KYC) Course 13: Customer Relationship Management Course 14: Time Management Enrol and Achieve Mastery in: Recognising the significance of insurance in the UK financial industry Learning about the many forms of insurance available on the market Learning the fundamental skills required to work as an agent Dealing with the demands of high-performing enterprises Developing your capacity to manage risks in the workplace and on the job Understanding how to carry out critical activities, including claim management and underwriting Knowing how to spot examples of fraud when they occur Understanding the code of ethics and behaviour required to work as a reliable insurance broker Curriculum of UK Insurance Complete Package (General, Commercial, Liability, Life) Course 01: Understanding UK Insurance (General, Commercial, Liability, Life) - Level 3 01: Industry 02: The UK Industry 03: Principles 04: General 05: Personal Lines 06: Commercial Lines 07: Liability 08: Life Insurance 09: Insurance Fraud 10: Underwriting Process Course 02: Insurance Agent Training 01: An Overview of the UK Insurance Industry 02: Principles 03: Types 04: Career in the Industry 05: Skills of an Agent 06: Business 07: Risk Management in 08: Underwriting Process 09: Claims Handling Process 10: Fraud Finding 11: Code of Ethics and Conduct Course 03: Pension UK 01: Overview of the UK Pension system 02: Type of Pension Schemes 03: Pension Regulation 04: Pension Fund Governance 05: Law and Regulation of Pensions in the UK 06: Key Challenges in UK Pension System Course 04: Law and Contracts - Level 2 01: Introduction to UK Laws 02: Ministry of Justice 03: Agreements and Contractual Intention 04: Considerations and Capacities of Contact Laws 05: Terms within a Contract 06: Misinterpretations and Mistakes 07: Consumer Protection 08: Privity of Contract 09: Insurance Contract Laws 10: Contracts for Employees 11: Considerations in International Trade Contracts 12: Laws and Regulations for International Trade 13: Remedies for Any Contract Breach Course 05: Financial Investigator 01: Introduction to Financial Investigator 02: Introduction to Financial Investigation 03: Characteristics of Financial Crimes 04: Categories of Financial Crimes 05: Financial Crime Response Plan 06: Collecting, Preserving and Gathering Evidence 07: Laws against Financial Fraud Course 06: Financial Analysis 1. Introduction 2. Profitability 3. Return Ratio 4. Liquidity Ratio 5.Operational Analysis 6. Detecting Manipulation Course 07: Payroll Administrator and UK Payroll System Training Module 01: Payroll System in the UK Module 02: Payroll Basics Module 03: Company Settings Module 04: Legislation Settings Module 05: Pension Scheme Basics Module 06: Pay Elements Module 07: The Processing Date Module 08: Adding Existing Employees Module 09: Adding New Employees Module 10: Payroll Processing Basics Module 11: Entering Payments Module 12: Pre-Update Reports Module 13: Updating Records Module 14: e-Submissions Basics Module 15: Process Payroll (November) Module 16: Employee Records and Reports Module 17: Editing Employee Records Module 18: Process Payroll (December) Module 19: Resetting Payments Module 20: Quick SSP Module 21: An Employee Leaves Module 22: Final Payroll Run Module 23: Reports and Historical Data Module 24: Year-End Procedures Course 08: Business Analysis Level 3 01: Introduction to Business Analysis 02: Business Processes 03: Business Analysis Planning and Monitoring 04: Strategic Analysis and Product Scope 05: Solution Evaluation 06: Investigation Techniques 07: Ratio Analysis 08: Stakeholder Analysis and Management 09: Process Improvement with Gap Analysis 10: Documenting and Managing Requirements 11: Career Prospect as a Business Analyst in the UK Course 09: Level 3 Tax Accounting 01: Tax System and Administration in the UK 02: Tax on Individuals 03: National Insurance 04: How to Submit a Self-Assessment Tax Return 05: Fundamentals of Income Tax 06: Payee, Payroll and Wages 07: Value Added Tax 08: Corporation Tax 09: Double Entry Accounting 10: Management Accounting and Financial Analysis 11: Career as a Tax Accountant in the UK Course 10: Microsoft Excel Training: Depreciation Accounting Introduction Depreciation Amortization and Related Terms Various Methods of Depreciation and Depreciation Accounting Depreciation and Taxation Master Depreciation Model Conclusion Course 11: Certificate in Anti Money Laundering (AML) 01: Introduction to Money Laundering 02: Proceeds of Crime Act 2002 03: Development of Anti-Money Laundering Regulation 04: Responsibility of the Money Laundering Reporting Office 05: Risk-based Approach 06: Customer Due Diligence 07: Record Keeping 08: Suspicious Conduct and Transactions 09: Awareness and Training Course 12: Know Your Customer (KYC) 01: Introduction to KYC 02: Customer Due Diligence 03: AML (Anti-Money Laundering) 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom 05: Regulations to be Complied by Industries 06: Methods for carrying out KYC and AML and the Future of KYC Compliance Course 13: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 14: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Insurance agent Claims handler Corporate accounts handler Compliance Consultant Client advisor Requirements This Training Course has been designed to be fully compatible with tablets and smartphones. Career path Insurance broker (£20,000 to £65,000) Insurance account manager (£18,000 to £75,000) Insurance underwriter (£18,000 to £65,000) Financial adviser (£23,500 to £45,000) Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Understanding UK Insurance) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Understanding UK Insurance) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Insurance : UK Insurance (General, Commercial, Liability, Life)
Delivered Online On Demand
£100

Warehouse Management Diploma Accredited Career Bundle Course

5.0(2)

By Training Express

Think of a warehouse as a giant puzzle, and warehouse management as the art of making every piece fit — quickly, efficiently and without chaos. This Warehouse Management Diploma Accredited Career Bundle Course is your guide to mastering that art. You’ll learn how to organise stock, manage supply chains, and keep things moving like clockwork behind the scenes of busy businesses. Whether it’s planning deliveries or managing inventory, this course walks you through the essentials in a clear and structured way — all from the comfort of your screen. Warehousing isn’t just about storing boxes — it’s about keeping operations smooth, saving costs, and making sure the right item lands in the right hands at the right time. This course bundle covers multiple key areas in warehouse operations, logistics, and inventory systems. If you’re eyeing a role that keeps the backbone of retail, manufacturing or distribution running — or just want to get your foot in the door — this is a smart place to start. No confusing jargon. No unnecessary fluff. Just solid knowledge you can actually use. Job Responsibilities in Warehouse Management: Managing inventory and ensuring accurate stock levels Organising and optimising warehouse layout and storage systems Coordinating and overseeing the shipping and receiving processes Implementing and maintaining efficient logistics and distribution procedures Monitoring and maintaining quality control standards Managing a team of warehouse staff and providing training as needed Liaising with suppliers, vendors, and other departments to ensure smooth operations Skills needed to be successful in Warehouse Management jobs: Strong organisational and time management abilities Excellent problem-solving and decision-making skills Proficient in using warehouse management systems and software Solid knowledge of health and safety regulations and procedures Effective communication and interpersonal skills for team management Attention to detail and accuracy in handling inventory and orders Ability to adapt to changing priorities and work well under pressure Expected Salaries in Warehouse Management (UK): Entry-level positions: £20,000 - £25,000 per annum Mid-level positions: £25,000 - £35,000 per annum Senior-level positions: £35,000 - £50,000+ per annum Key Features of Warehouse Management Career Bundle CPD Accredited Warehouse Management Courses Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course 01: Warehouse Operative The Warehouse Operative course provides comprehensive training, starting from the basics. It equips you with the knowledge and skills necessary to become a warehouse operative. By successfully completing this course, you can obtain a professional certificate for free, showcasing your accomplishments in the professional field. This course is designed to provide a detailed understanding of the nature of the warehouse industry and your key roles within it. Course 02: Forklift Training The Forklift Training course offers in-depth instruction on forklift operations. It covers everything you need to know, starting from scratch, ensuring you have a solid foundation in forklift handling and safety. This comprehensive course is designed to provide a detailed understanding of the forklift industry and your key responsibilities within it. Course 03: Transport and Logistics Course 03, Transport and Logistics, provides comprehensive training in the field of transportation and logistics. It covers all aspects of the industry, starting from the fundamentals, allowing you to develop a deep understanding of the field. This course is designed to equip you with the necessary knowledge and skills to excel in various roles within the transport and logistics sector. Course 04: Manual Handling Interactive Training Course 04, Manual Handling Interactive Training, is a comprehensive program that covers the topic of manual handling in detail. It starts from scratch, providing thorough guidance on safe lifting and moving techniques to prevent injuries in the workplace. By completing this course, you can achieve a professional certificate at no cost, highlighting your expertise in manual handling and your commitment to workplace safety. Course 05: RIDDOR Training Course 05, RIDDOR Training, is a comprehensive program designed to educate individuals on the Reporting of Injuries, Diseases, and Dangerous Occurrences Regulations (RIDDOR). This course covers the regulations and procedures related to reporting workplace incidents and accidents. Course 06: LOLER Training Course 06, LOLER Training, is specifically tailored for individuals working in roles such as LOLER technicians, construction workers, warehouse operatives, health and safety managers, crane operators, and engineering surveyors. This comprehensive course aims to enhance their skills and knowledge in Lifting Operations and Lifting Equipment Regulations (LOLER). Course 07: Ladder Safety Course 07, Ladder Safety, offers comprehensive training on ladder usage and safety precautions. Starting from the basics, this course covers important aspects such as ladder selection, inspection, setup, and safe climbing techniques. Course 08: Supply Chain Management Course 08, Supply Chain Management, provides a comprehensive understanding of the principles and practices involved in managing the flow of goods and services in a supply chain. This course covers various aspects, including procurement, production, inventory management, and logistics. Course 09: Procurement and Supply Chain Management Course 09, Procurement and Supply Chain Management offers in-depth training on the procurement process and its integration within the broader supply chain framework. It covers topics such as sourcing, supplier management, contract negotiation, and risk assessment. Course 10: Advanced Health and Safety Course 10, Advanced Health and Safety, is a comprehensive program that delves into various aspects of workplace health and safety management. Starting from scratch, this course covers advanced topics, including risk assessment, hazard identification, emergency preparedness, and regulatory compliance. Accreditation This Warehouse Management bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Warehouse Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this Warehouse Management Diploma course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Requirements No prior degree or experience is required to enrol in this course. Career path This Warehouse Management Course will help you to explore avariety of career paths in the related industry, including: Warehouse Manager Logistics Coordinator Inventory Controller Distribution Supervisor Warehouse Operations Manager Supply Chain Analyst Procurement Officer Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Warehouse Management Diploma Accredited Career Bundle Course
Delivered Online On Demand1 hour
£100

Health and Safety Courses

4.9(27)

By Apex Learning

*** Limited Time Exclusive Bundle *** Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Health and Safety and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Health and Safety, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Health and Safety Bundle Consists of the following Premium courses: Course 01: Workplace Health and Safety Diploma Course 02: Compliance & Business Risk Management Course 03: Mental Health Laws and Awareness - Level 2 Course 04: Human Rights Course 05: Coronavirus (COVID-19) Awareness Course 06: Driver Safety Awareness Certificate Course 07: Manual Handling Level 2 Course 08: Level 2 Food Hygiene and Safety Course Course 09: Diploma in Substance Misuse Course 10: RIDDOR Training Course 11: Motivation Skills Course 12: Personal Hygiene Course 13: First Aid Training Course 14: Positive Psychology Masterclass Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable experience without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of Health and Safety Bundle Course 01: Workplace Health and Safety Diploma Module 01 : Health and Safety at Work and the Laws Module 02 : Managing for Health and Safety Module 03 : Risk Assessment and Common Risks Module 04 : Workplace Health, Safety and Welfare Module 05 : Accidents and Ill Health at Work Module 06 : Electrical, Fire and Gas Safety Module 07 : Safety in Different Work Settings Module 08 : Work Equipment Hazards and Risk Control Module 09 : Other Health and Safety Hazards at Work Course 02: Compliance & Business Risk Management Module 1: Introduction to Compliance Module 2: Five basic elements of compliance Module 3: Compliance Management System (CMS) Module 4: Compliance Audit Module 5: Compliance and Ethics Module 6: Risk and Types of Risk Module 7: Introduction to Risk Management Module 8: Risk Management Process Course 03: Mental Health Laws and Awareness - Level 2 Module 01: The Mental Capacity Act Module 02: Interface with Legislation, Policy and Procedures Module 03: Deprivation of Liberty Safeguards Module 04: The Mental Capacity Act (2005) and Deprivation of Liberty Safeguards During a Pandemic Module 05: Mental Health Legislation and Services Module 06: Liberty Protection Safeguards (LPS) Course 04: Human Rights Module 1: Basic Concept of Freedom and Human Rights Module 2: Classification of Human Rights Module 3: Women's and Children's Right Module 4: Various Aspects of Freedom Module 5: Various International Human Rights Organisations Course 05: Coronavirus (COVID-19) Awareness Introduction to COVID-19 Understanding of Covid-19 as a Pandemic and How It Is Related to Zoonotic Diseases Like SARS and MERS The Strike of Pandemic Around the World and Great Britain Effects of Covid-19 on Human Life Diagnosis and Treatment Preventions and Social Measures to Be Taken Artificial Intelligence, Data Science and Technological Solutions against Covid-19 Course 06: Driver Safety Awareness Certificate Introduction to Safe Driving Reading the Signals and Marks on the Road Pre-Journey Safety Check (Vehicle and Driver) Safe Driving Tactics for Driving in the UK Driving in Poor Condition Driving and Human Health In the Events of Accidents and Breakdowns Laws and Policies Involving Road Safety Course 07: Manual Handling Level 2 Introduction, Legislation and Guidance Manual Handling Hazards and Injuries Manual Handling Risk Assessments Controlling and Reducing the Risks Safe Lifting Techniques Course 08: Level 2 Food Hygiene and Safety Course Introduction to Food Hygiene Legislation and Food-borne Illness Types of Food Safety Hazards Hazard Control Measures and Refrigeration Food Handlers Personal Hygiene Cleaning and Disinfection Course 09: Diploma in Substance Misuse Module 1: Substance Misuse and Outreach Worker Module 2: Substances: Drugs, Alcohol and Others Module 3: Abuses of Substance Misuse Module 4: Why People Use Drug and Alcohol? Module 5: The Nature of Substance Misuse: Biological, Psychological and Social Perspectives Module 6: Understand Possible Causes of Substance and Drug Abuse Module 7: Implementing Substance Use Policy Module 8: Effects of Drugs on the Body and Mind Module 9: Enhancing Assessment and Treatment of Substance Misuse Module 10: Health Consideration Module 11: Specific Treatment Situations Module 12: Substance Misusers: Children Module 13: Risk Factors Module 14: Pharmacological Agents Used in the Management of Substance Misuse Problems Module 15: Planning and Implementing a Practice Improvement Subject Module 16: Prevention and Awareness Module 17: Substance Use Capabilities Across All Level of Social Work Module 18: Career Consultancy Course 10: RIDDOR Training Module 1: Health and Safety at Work and the Laws Module 2: Managing for Health and Safety Module 3: Risk Assessment and Common Risks Module 4: RIDDOR Course 11: Motivation Skills Introduction Motivational Skills Motivational Strategies Conclusion Course 12: Personal Hygiene Module 01: Introduction to Personal Hygiene and a Brief History Module 02: Looking Clean, Smelling Clean Module 03: Improving and Maintaining Oral Health Module 04: Care of the Eyes Module 05: Ear Care Secrets Module 06: Foot & Nail Care in Personal Hygiene Module 07: Hair Care Hygienic Ways Module 08: Hygienic Approach to Skin Care Module 09: Maintain Good Toilet Hygiene Module 10: Potential Hygiene Guidelines Module 11: Personal Hygiene During Coronavirus Pandemic Course 13: First Aid Training Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency Course 14: Positive Psychology Masterclass Section 01: Turn Negativity into Positivity Section 02: Turn Anxiety & Frustrations into Positivity Section 03: Turn Surviving Into Thriving Section 04: Create a Positive Mental Aptitude Section 05: Master the Top Six Positivity Traits Section 06: Turn Adversity into Resilience Section 07: Master Your Grit Scale Section 08: Turn Physical Dexterity into Positive Psychology Section 09: Set Positive Boundaries Section 10: Become More Genuine and Authentic Section 11: Live Out Giving First Section 12: Detach Yourself from the End Result CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Health and Safety bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Health and Safety is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Health and Safety Courses
Delivered Online On Demand
£100

ISO 45001:2018 Foundation Course

3.8(4)

By Traibcert Ltd- Iso 9001 Certification In Middlesex, Uk

Traibcert Online Foundation Courses, Elementary Training and Rudimentary Coaching are uniquely and specifically structured and designed to upgrade individual skills, improve intellectual minds to accumulate excessive knowledge and develop the respective standards essentially required to confidently encounter the competitive challenges that pragmatically exist within the peripheral margins of Multi-national corporates that encapsulate the giant organisations and empires of industry.

ISO 45001:2018 Foundation Course
Delivered Online On Demand
£49

ISO 13528:2015 Foundation Training

3.8(4)

By Traibcert Ltd- Iso 9001 Certification In Middlesex, Uk

Traibcert Online Foundation Courses, Elementary Training and Rudimentary Coaching are uniquely and specifically structured and designed to upgrade individual skills, improve intellectual minds to accumulate excessive knowledge and develop the respective standards essentially required to confidently encounter the competitive challenges that pragmatically exist within the peripheral margins of Multi-national corporates that encapsulate the giant organizations and empires of industry.

ISO 13528:2015 Foundation Training
Delivered Online On Demand
£49

Call Centre Training Courses

4.9(27)

By Apex Learning

*** Don't Spend More; Spend Smart*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Call Centre Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Public Speaking and Presentation Skill Course Course 05: Sales: Psychology of Customers Course 06: Telesales Executive Training Course 07: Facilities Management Level 3 Course 08: Data Protection and Data Security Level 2 Course 09: Effective Communication Skills Diploma Course 10: The Formula to Talk with Strangers Course 11: Emotional Intelligence and Human Behaviour Course 12: Content Management Course 13: Touch Typing Essential Skills Level 3 Course 14: Stress Management Training Benefits you'll get choosing Apex Learning for this Call Centre Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 05: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 06: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 07: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 08: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 09: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 10: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 12: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 13: Touch Typing Essential Skills Level 3 Module 01: Getting Started Module 02: DRILL 1 The home keys Module 03: DRILL 2 e and i, g and h Module 04: DRILL 3 o and n, shift keys and t Module 05: DRILL 4 extra practice . and y Module 06: DRILL 5 , and w Module 07: DRILL 6 m and u Module 08: DRILL 7 v and x Module 09: DRILL 8 sentence drills Module 10: DRILL 9 figures Module 11: DRILL 10 alphabetical paragraphs Module 12: Recap Course 14: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Call Centre Training bundle. Requirements Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Phone-Based Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Phone-Based Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Call Centre Training Courses
Delivered Online On Demand
£100

Professional Certificate Course in Organization and Management of Public Health in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

The Professional Certificate Course in Organization and Management of Public Health covers key aspects of public health, including its organization and the role of government in its provision. The course also explores the various services offered in public health, including those provided by the U.S. Centers for Disease Control and Prevention and the Federal Public Health Service department. Additionally, the course delves into public health infrastructure in Europe and the importance of public health research agencies. The Professional Certificate Course in Organization and Management of Public Health covers the organization and various services of public health, including the role of government and the U.S. Centers for Disease Control and Prevention. After the successful completion of the course, you will be able to learn about the following, The organisation of Public Health Who offers services in public health? Federal Public Health Service department Health care reforms Various services in public health The U.S. Centres for Disease Control and Prevention (CDC) Role of Government in Public Health Public Health research agency Public health infrastructure in Europe Various public health departments The Professional Certificate Course in Organization and Management of Public Health covers key aspects of public health, including its organization and the role of government in its provision. The course also explores the various services offered in public health, including those provided by the U.S. Centers for Disease Control and Prevention and the Federal Public Health Service department. Additionally, the course delves into public health infrastructure in Europe and the importance of public health research agencies. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Organization and Management of Public Health Self-paced pre-recorded learning content on this topic. Organization and Management of Public Health Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Public Health Professionals Healthcare Administrators Aspiring Public Health Managers Individuals Seeking Professional Development Opportunities Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Organization and Management of Public Health in London 2024
Delivered Online On Demand14 days
£32

Digital Operational Resilience Act (DORA)

5.0(4)

By LGCA | London Governance and Compliance Academy

Organisational resilience refers to an entity's capacity to anticipate, adapt, respond, and recover from a wide range of internal and external challenges, disruptions, and shocks while maintaining its core functions, values, and stakeholder relationships. It embodies a holistic and proactive approach that enables organisations to withstand adversity, minimize potential negative impacts, and emerge stronger in the face of uncertainty. After taking this module, students should be able to: Learn what is operational resilience. Understand the key aspects of operational resilience. Be aware of the EU Digital Operational Resilience Act (DORA). Learn which financial entities are covered by DORA. Understand DORA key definitions, terms and provisions.

Digital Operational Resilience Act (DORA)
Delivered Online On Demand
£84

Level 3 Diploma in Nursery Assistant Training - QLS Endorsed

4.7(47)

By Academy for Health and Fitness

Buy Big. Save Big! Offer Ends Soon, Hurry Up! Get a Free 1 QLS Endorsed Certificate Course with 10 Additional CPD Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of Nursery Assistant and boost yourself for your desired career, then take a step in the right direction with this industry-standard, comprehensive course designed by professionals. This bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPD Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This Bundle Package includes: Course 01: Certificate in Nursery Assistant Training at QLS Level 3 10 Additional CPDQS Accredited Premium Courses - Course 01: SEN - Special Educational Needs Teaching Assistant Diploma Course 02: Teaching Phonics Course 03: Educational Psychology & Development Course Course 04: Learning Disability Awareness Course 05: Sports Coaching for PE Teachers Course 06: Remote Teaching Strategies Course 07: Paediatric First Aid Training for Teachers Course 08: Anti-Social Behaviour Course Course 09: Child Protection and Safeguarding Course 10: Safeguarding Children: Internet Safety Success becomes a lot simpler with this bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium online bundle course, named Nursery Assistant, supports your professional growth with Quality Licence Scheme endorsement, as well as CPDQS accreditation. You'll be able to practice on your own time and at your speed while still gaining an endorsed certificate. You'll get an unrivaled learning experience, as well as a Free Student ID card, which is included in the Bundle price. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. With this high-quality package, all students have access to dedicated tutor support and 24/7 customer service. Throughout the extensive syllabus of this package, you'll find the required assistance and also answers to all of your questions. The course materials are designed by experts and you can access these easily from any of your smartphones, laptops, PCs, tablets etc. Master the skills to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer this Nursery Assistant Bundle Course? Upon successful completion of the bundle, you will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPDQS to expand your knowledge. Student ID card with amazing discounts - completely for FREE! (£10 postal charge will be applicable for international delivery) Our bundle's learning materials have engaging voiceover and visual elements for your convenience. For a period of 12 months, you will have 24/7 access to all bundle course material. Complete the bundle at your own pace. Each of our students gets full 24/7 tutor support After completing our Bundle, you will receive efficient assessments and immediate results. Start your learning journey straight away with this bundle and take a step toward a brighter future! *** Course Curriculum: *** The Nursery Assistant bundle courses have the following curriculum: Course 01: Certificate in Nursery Assistant Training at QLS Level 3 Introduction to Nursery Assistance Understanding Child Development Importance of Early Years Development Care for Children Keeping Children Healthy and Safe Child Protection Play, Imagination and Creativity Children with Special Needs Course 02: SEN - Special Educational Needs Teaching Assistant Diploma Special Needs Education Teacher Statutory and Regulatory Context for SEN Principles and Practice of Leadership in Different Contexts How SEN and Disabilities Affect Pupils' Participation and Learning Strategies for Improving the Performance of the Pupils with SEN Whole-School Planning and Organisation Assessment Teamwork for SEN: Roles and Functions Planning for Individual Students with SEN Teaching and Learning in the Inclusive School Course 03: Teaching Phonics Introduction to Phonics Education Teaching Phonics Jolly Phonics Dyslexia and Learning Difficulties Career as Phonics Teacher Involving Parents and Carers Speaking and Phonological Awareness Systematic Assessment and Record-Keeping Meeting Individual Needs Cognitive Approaches in Dyslexia Phonics for Deaf Children Teaching Higher Level of Phonics Course 04: Educational Psychology & Development Course Educational Psychology: An Overview Educational Psychology and its History Behavioural Views of Learning Cognitive Development Social, Moral and Emotional Development Constructivism and Motivation Dyslexia and Learning Difficulties Applying Educational Psychology to Teaching Effective Instruction and Technology in Education Opportunities and Careers in Educational Psychology Course 05: Learning Disability Awareness Learning Disability and Mental Health Learning Disability Nursing Psychosocial Interventions Psychodynamic Approaches Learning Disability Nursing Throughout the Lifespan Role of the Learning Disability Nurse in Promoting Health and Well-Being Care Planning in Mental Health Settings Nursing Models and Behavioural Interventions The Future of Learning Disability Nursing Future Spheres of Practice for Learning Disability Nursing Course 06: Sports Coaching for PE Teachers Introduction to Sports Coaching Psychological, Motivational, and Behavioural Training for Sports Techniques for Sports Coaching Physical Fitness and Training Management Skills for a Sports Coach Coaching for Popular Sports Nutrition Concerns for Athletes Sports Injury Prevention and Rehabilitation Children and Parents in Sports Women Coaches Coaching and Ethical Practice Course 07: Remote Teaching Strategies Introduction to Remote Teaching Remote Teaching Strategies Remote Teaching Tools Remote Teaching Methods Instructional Strategies & Final Tips Course 08: Paediatric First Aid Training for Teachers Aim of First Aid and the First Steps Resuscitation (CPR) Secondary Assessment, The Recovery Position And Shock Head and Eye Injuries, Fractures, and Amputation Choking, Wounds, Bleeding & Burns Secondary Conditions and Reactions I Secondary Conditions and Reactions II Chronic Conditions Medical Emergencies - Poisoning, Smoke inhalation, Hypothermia, Elect Course 09: Anti Social Behaviour Course Overview of Anti-social Behaviour Family Influences on Anti-social Behaviour Anti-Social Behaviour Order Anger and Anti-social Behaviour Understanding Antisocial Personality Prevention of Anti-social Behaviour Course 10: Child Protection and Safeguarding Introduction to Safeguarding Laws and Guidance Child Abuse Child Sexual Exploitation Responding to Disclosure and Reporting Risks and Risk Assessment Things to Do after Referral Record Keeping Course 11: Safeguarding Children: Internet Safety The Concept of Internet Safety for the children The Concept of Privacy and Appropriate Online Content Cyberbullying Internet Grooming Appropriate Measures for Safeguarding Your Child Safe Use of Social Media Mobile Device Safety Tools and Tips for Monitoring Child's Internet Use Identifying, Preventing and Overcoming Internet Addiction What is the Nursery Assistant Bundle Assessment Process? We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 225 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Nursery Assistant Bundle Right for You? The package training is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! This package is also ideal for those who want to learn more about this subject in-depth and stay up to date with the latest details. From the comfort of your own home, study the Nursery Assistant package and expand your professional skillset! Requirements The Nursery Assistant Bundle has no formal entry criteria, and everyone is welcome to enrol! Anyone with a desire to learn is welcome to this course without hesitation. All students must be over the age of 16 and have a passion for learning and literacy. You can learn online using any internet-connected device, such as a computer, tablet, or smartphone. You can study whenever it's convenient for you and finish the bundle package at your own speed. Career path The Nursery Assistant bundle course aims to help you get the job or even the long-awaited promotion of your dreams. With the support and guidance of our package, you will learn the skills and knowledge that are important to your career. Certificates Certificate in Nursery Assistant Training at QLS Level 3 Hard copy certificate - Included For Additional The Quality Licence Scheme Courses, You have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International delivery) CPDQS Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPDQS.

Level 3 Diploma in Nursery Assistant Training - QLS Endorsed
Delivered Online On Demand9 days
£110

Diploma in HR Management & Recruitment Consultant

4.7(47)

By Academy for Health and Fitness

Introducing the Diploma in HR Management & Recruitment Consultant - an extensive bundle of 18 courses designed to equip you with the knowledge and skills needed to excel in the dynamic field of Human Resources and Recruitment. This comprehensive bundle covers a wide range of essential topics, providing you with a solid foundation in HR management, recruitment strategies, crisis communication, performance management, and much more. Discover the theoretical insights and strategies required to thrive in these fields, and gain a competitive edge in your career. With the Diploma in HR Management & Recruitment Consultant, you will delve into the intricacies of HR management, understanding the principles and best practices to effectively navigate employee management, meeting coordination, and workplace confidentiality. Master the art of recruitment consulting, developing expertise in virtual interviewing techniques, change management, and negotiation skills. Explore crucial areas such as UK employment law, equality and diversity, and conflict management to ensure compliance and foster a harmonious work environment. We proudly offer 18 courses within the Diploma in HR Management & Recruitment Consultant bundle, providing you with industry-recognised qualifications. These Courses are: Course 01: HR Management Diploma Course 02: Recruitment Consultant Diploma Course 03: HR - Crisis Communication Course 04: Virtual Interviewing for HR Course 05: Diploma In UK Employment Law Course 06: Diploma in Performance Management Course 07: Key Performance Indicators Professional Course 08: Become an Expert in Trello Course 09: Workplace Confidentiality Course 10: Change Management Course 11: Diploma in Employee Management Course 12: Diploma in Meeting Management Course 13: Equality and Diversity Course 14: Payroll Administrator Training Course 15: Time Management Course 16: Conflict Management Training Course 17: Level 2 Certificate in Workplace Management: Violence Course 18: Negotiation Skills Certificate In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Learning Outcomes: Acquire a deep understanding of HR management principles and strategies. Develop essential skills in recruitment consulting and virtual interviewing. Gain expertise in crisis communication and change management. Comprehend UK employment law and its implications on HR practices. Learn effective performance management techniques and key performance indicators. Cultivate workplace confidentiality and ensure data protection. Enhance your proficiency in meeting management and conflict resolution. This comprehensive package offers 18 carefully curated courses, covering the fundamental aspects of HR management and recruitment strategies. Designed to provide you with a theoretical understanding of key concepts and practices, this bundle empowers you to make informed decisions and contribute significantly to the success of any organization. Dive into the intricate world of HR management and recruitment consulting, and unlock the potential for growth and advancement in your career. CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR professionals seeking to enhance their knowledge and expertise. Recruitment consultants looking to expand their skill set. Individuals aspiring to pursue a career in HR management or recruitment consulting. Professionals in related fields seeking to broaden their understanding of HR practices. Career path HR Manager: £30,000 - £60,000 per year Recruitment Consultant: £25,000 - £40,000 per year HR Consultant: £30,000 - £50,000 per year Performance Manager: £30,000 - £50,000 per year Employment Law Advisor: £25,000 - £45,000 per year Training and Development Manager: £35,000 - £55,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Diploma in HR Management & Recruitment Consultant
Delivered Online On Demand5 days
£109