150 Opportunities courses in Cardiff

Individuals with great leadership skills empower teams to achieve their full potential, make decisions, and stategise well to help organisations thrive. This course provides the knowledge and skills to help you hone your leadership skills.

Gain your Water Regulations certificate now!

Skin Boosters Course - An intensive program designed exclusively for medical professionals seeking to enhance their expertise in the field of aesthetic medicine.

Well-being isn't just a 'nice to have' - it should be a core part of your employee strategy.

Take your knowledge to the next level with EnergyEdge course on Layer of Protection Analysis (LOPA). Enroll now to advance your career.

Our training programme will provide those involved at any stage of the process for procuring goods and/or services within their organisations with the knowledge and skillset to identify and mitigate the threat posed by the breadth and multi-layered complexity of procurement fraud, corruption and associated financial crime and money laundering.

Gain a deep understanding of Production Sharing Contracts (PSC) and related agreements through our expert-led course. Enroll now and excel in your field with EnergyEdge.

In this course you will understand what mentoring is about, understand your roles in the process. Gain self-insight into your own interpersonal style and way of relating to others that may affect mentoring interactions.

Learning Coach Qualification – is it right for me? A Learning Coach plays a vital role in guiding and supporting young people in their educational journey, helping them develop a range of skills and attributes that contribute to successful learning, personal growth, and future success. Pursuing a qualification to become a qualified Learning Coach is beneficial for enhancing skills, credibility, and effectiveness in supporting learners’ development. It provides a foundation of knowledge and expertise that contributes to successful coaching experiences. This qualification consists of three units (two mandatory, 1 optional). Please see the Agored Cymru website for full course information, where you can choose the units to suit the needs of your staff. It will cover the following: Young People’s Development: Factors influencing learning, motivation, and barriers to learning. Learning Styles and Inclusive Planning: Learning styles vs. Universal Design for Learning (UDL), planning for inclusive learning. Reflective Practice: Comparison of reflection models, engaging in reflective practice. Coaching for Learning: Communication and coaching skills, coaching models, functions of Learning Coaching Assessing Young People: Interview skills, communication styles, assessing achievements and barriers to learning. Developing Learning Pathways: Coordinating individualised learning pathways, engaging young people in goal-setting Further Information This course spans six months and covers various aspects of Learning Coaching, including understanding learning processes, personal and emotional factors affecting learning, coaching techniques, reflective practice, communication skills, inclusive planning, assessment, and the coordination of individualised learning pathways. Students will engage in assignments, reflective journals, case studies, and portfolio building to demonstrate their understanding and application of the concepts and skills covered in the course. Learning Outcomes Professional Competence: A formal qualification ensures that Learning Coaches have a solid understanding of best practices, theories, and methodologies in the field of education and coaching. It provides them with the necessary knowledge and skills to effectively support learners in their development. Credibility: Having a recognised qualification enhances the Learning Coach’s credibility and reputation. It demonstrates their commitment to their role and their ability to provide high-quality guidance and support. Improved Effectiveness: Learning Coaches who have undergone formal training are better equipped to assess learners’ needs, design personalised learning plans, and provide targeted support. This leads to more effective coaching outcomes. Personal Growth: Going through a qualification process often involves self-reflection, skill development, and continuous learning. This contributes to the personal growth and professional development of the Learning Coach. Network and Community: Enrolling in a qualification program provides Learning Coaches with the opportunity to connect with other professionals in the field. This network can offer support, resources, and collaboration opportunities.

Overview Account Management is an important role within any organisation. Account Managers are responsible for nurturing customer relationships and increasing sales with their organisation’s key customers. The Account Manager will usually act as a first point of contact for clients; responding to complaints, purchases, project requests and any general queries. Their approach should help maintain client relationships in order to ensure that they continue to use the company for business. This one day course can help them learn the key skills they need. Description Build a strong account management team that are able to effectively manage customer relationships and drive sales The role of account manager is both important and demanding. The account manager acts as the ‘face’ of the business and should professionally represent the business by creating a strategy for success and delivering a high level of customer service. Account managers need to be effective communicators, needing to both engage with the client and also develop internal relationships to ensure promises are delivered upon. Another key responsibility of the account manager is to identify business opportunities and help drive business results for their company. Account Management can be a very challenging role depending on the number of clients, the range of industries the clients represent, and the nature and attitude of the client. The main focus of the role is to provide continual client service to clients, this may include quarterly or annual business reviews, additions to the account in terms of extra services supplied plus face-to-face and online meetings, on a regular basis. The Account Manager will also be responsible for delivering high levels of client service to ensure that clients do not leave and will need to create a strategy around this. This strategy will depend on the type of client in terms of size of the business commitment, Key Performance Indicators plus contractual agreements which may dictate the framework for the relationship. Building a personal relationship as well as a business one is key to becoming an effective Account Manager. After all, “It is easier to fire a business associate or employee than it is to fire a friend”. Why should people attend this training course? Well, just imagine if your employees were better able to: Build effective business relationships with clients and help drive sales performance. Add value to clients and help ensure their requirements are met or exceeded. Measure the performance of their key accounts and adapt their approach accordingly. Understand the key attributes required for success and work on developing them. Set a strategy for sales success and create action plans for pre-defined goals. Monitor and measure their own performance and set their own targets. Ultimately, this training course will help employees to focus on what is required to succeed in the role of account manager, building a strategy with clear actions and helping the organisation to business success. Who is this course for? This Account Management training course is for anyone that works in an account management role or relevant sales function and will assist the participants in improving their working practices, developing customer relationships and in turn increasing business performance and sales success. Requirements for Attendance Prior sales experience is recommended, but an awareness of the sales process as a minimum will suffice.