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The 'golden rule' of negotiation is simple - don't! But life's rarely that simple and very often we do have to negotiate, particularly if we want to win the business and especially if we want to win it on our terms. Such negotiations are crucial. We need to prepare for them. We need a strategy, and the skills to execute it. Does your team have a structured approach? Is it flawlessly executed, every time? Or is there room for improvement? This programme will help them master the six fundamentals of closing better business: Manage all these elements well and you will win more business, more profitably. This course will help participants: Negotiate from a position of partnership, not competition Deal more effectively and profitably with price objections Identify and practise successful sales negotiating skills Identify strengths and weaknesses as a sales negotiator Understand different types of buyer behaviour Learn to recognise negotiating tactics and stances Apply a new and proven structure to their business negotiations Identify and adapt for different behavioural styles Be alert to unconscious (non-verbal) communication Prepare and present a proposal at a final business negotiation stage Project confidence and exercise assertiveness in all sales negotiations 1 Planning for successful business negotiations This session introduces the concept of business negotiation and looks at its importance in the context of the participants' roles and activities. It briefly examines why we negotiate and the dynamics involved. Session highlights: What kind of a negotiator are you? Negotiation skills self-assessment and best practice How to establish roles and responsibilities for both parties How to identify and set objectives for both buyer and seller How to research and establish the other person's position (business negotiation stance) 2 How to structure your negotiations This module presents an eight-step framework or structure for use in negotiations and considers how best to prepare and plan your negotiations within the context of a supplier/customer relationship or business cycle. It also includes a brief review of legal responsibilities and what constitutes a 'deal'. Session highlights: Learn and apply a formal structure to use when negotiating How to establish short- and longer-term objectives and opportunities How best to plan, prepare and co-ordinate a major business negotiation meeting, or on-going negotiations Understanding of basic legal and organisational requirements 3 Verbal negotiation skills This session examines the human and communication dynamics inherent in any negotiation situation. It emphasises the importance of professional skills in preparing for a negotiation by identifying needs, wants and requirements accurately and by qualifying the competitive and organisational influences present. Session highlights: How to fully 'qualify' the other party's needs, requirements and constraints during the negotiation process by using advanced questioning and listening skills How to pre-empt negotiation objections by promoting and gaining commitment to options, benefits, value and solutions How best to propose and suggest ideas, using drawing-out skills 4 Non-verbal negotiation skills This module highlights how different personal styles, corporate cultures and organisation positions can influence events, and demonstrates practical methods for dealing with and controlling these factors. It also examines key principles of body language and non-verbal communication in a practical way. Session highlights: Gaining rapport and influencing unconsciously Understanding the importance of non-verbal communication; reading other people's meaning and communicating effectively as a result Ensure that non-verbal behaviour is fully utilised and observed to create maximum impact and monitor progress (eg, buying signals) Recognising that business negotiations are precisely structured and agreements gained incrementally 5 Proposing and 'packaging' This session highlights how best to present and package your proposal. It looks at how to pre-empt the need for negotiating by creating minor-options and 'bargaining' points, as well as how to manage the expectations and perceptions of the customer or buyer. Session highlights: How to identify the key variables that can be negotiated The power and use of 'authority' within your negotiations How to structure and present your proposal, ideas or quotation to best effect The importance of when and how to identify and influence buyer's objections 6 Dealing with price This module highlights how to best present and package price within your proposal or negotiation. In most cases, price has more to do with psychology than affordability and preparation and careful handling are essential. Session highlights: The three reasons that people will pay your asking price How to set price in a competitive market The key differences between selling and negotiating Ten ways to present price more effectively and persuasively 7 Getting to 'Yes': tactics and strategies There are many different tactics and strategies common to successful negotiators. This session looks at those that are most appropriate to the participants' own personal styles and situations. The importance of 'follow-through' is also explained and how to deal with protracted or 'stale-mate' business negotiations. Session highlights: How to negotiate price and reduce discounting early in the process How to recognise negotiating tactics and strategies in your customer or supplier Key strategies, techniques and tactics to use in negotiation The importance of follow-through and watching the details How to deal with stalled business negotiations or competitor 'lock-out' 8 Case studies and review This session examines a number of different situations and participants discuss ways to approach each. This will allow learning to be consolidated and applied in a very practical way. There will also be a chance to have individual points raised in a question and answer session. Session highlights: Case studies Question and answer Planning worksheet Negotiation 'toolkit' and check-list 9 Personal action plans Session highlights: Identify the most important personal learning points from the programme Highlight specific actions and goals Flag topics for future personal development and improvement
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Office Skills & Administration (Office Management) Training for Receptionist & Executive PA Enhance your communication, time management, and problem solving skills with our Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course! Are you willing to lead the managerial function in an organisation? Our Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course is a comprehensive program for you to enhance your knowledge and skills in this field. The Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course is divided into 13 modules, each of which focuses on a distinct management topic. The Foundations of Office Administration and the Basics of Microsoft Office Skills are covered in order in the Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. You will learn about mail services, shipment information, and quality maintenance from our Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. This Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course module will show you how to manage risks and challenges that you may encounter in your professional life. You will also learn business strategy, etiquette rule-making, and marketing technology in this Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. You could look into a variety of job options after completing the Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. Don't pass up this chance to make an investment in your future. Enroll in the Office Management and Administration course right away to begin your successful learning journey. Learning Outcomes Know about the fundamentals of Office Administration. Recognize the opportunities in Office Administration. Learn about the requirements, duties and responsibilities of Office Administration. Get knowledge about how to develop effective skills for office management and administration and how to become a great office administrator. Get an overview of shipping and mail services in the UK. Learn about royal mail services and the alternatives to royal mail. Understand the ways to create effective plans and schedules and Work Breakdown Structure (WBS)in project management. Get the ultimate guide to project planning. Recognize the importance and processes of risk management. Acknowledge effective techniques and skills to develop business writing skills. Know about business document structure, meaning and the importance of editing and Proofreading. Get an overview of time management. Learn about the basics of Microsoft Office Skills and the key benefits of using Microsoft Office Skills. Main Course: Level 5 Office Management and Administration Free Courses are including with this Office Skills & Administration (Office Management) Training for Receptionist & PA Course Along with The Level 5 Office Management and Administration Course, We Offer a free Diploma in Medical Receptionist and Secretary Course Along with The Level 5 Office Management and Administration Course, We Offer a free Executive Secretary & PA Training Course Special Offers of this Office Skills & Administration (Office Management) Training for Receptionist & PA Course This Office Skills & Administration (Office Management) Training for Receptionist & PA Course includes a FREE PDF Certificate. Lifetime access to this Office Skills & Administration (Office Management) Training for Receptionist & PA Course Instant access to this Office Skills & Administration (Office Management) Training for Receptionist & PA Course Get FREE Tutor Support to this Office Skills & Administration (Office Management) Training for Receptionist & PA Course Office Skills & Administration (Office Management) Training for Receptionist & Executive PA The Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course will help you better understand Job Search and Interview Skills and other important topics. You will have learned all of the necessary skills and knowledge to be successful in this sector after completing the Office Administration and Management course. The office management and administration course will help you better understand Job Search and Interview Skills and its key areas. You will have achieved all of the necessary skills and knowledge to be successful in this industry by completing an Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate course. Who is this course for? Office Skills & Administration (Office Management) Training for Receptionist & Executive PA For individuals hoping to get a head start or who want to become future professionals in this Office Management and Administration field, the Office Management and Administration course is perfect. This Office Management and Administration course has been created to strengthen your CV and increase your competence. Requirements Office Skills & Administration (Office Management) Training for Receptionist & Executive PA To enrol in this Office Skills & Administration (Office Management) Training for Receptionist & PA Certificate Course, students must fulfil the following requirements. To join in our Course, you must have a strong command of the English language. To successfully complete our Course, you must be vivacious and self driven. To complete our Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Course. Career path Office Skills & Administration (Office Management) Training for Receptionist & Executive PA You will be able to grasp your abilities for a career in the appropriate employment field, such as: Office Management Assistant, Officer, or Office Management and Administration, after completing the Office Management and Administration course.
Overview The Beauty Skincare Course is a complete guide to mastering essential beauty and skincare skills. This course is tailored for those passionate about beauty and eager to dive into the science of skin health and beauty care. With a focus on skin anatomy, skin nutrients, and personalized beauty treatments, you’ll learn to cater to different skin types, ethnicities, and seasonal skincare needs. This program equips you with expert knowledge on remedies for acne, eczema, and other skin conditions while teaching strategies to address ageing effects and promote overall beauty wellness. With an emphasis on beauty routines and the nuances of hair removal, you’ll develop a holistic understanding of beauty practices that set you apart in the competitive beauty industry. Designed for anyone interested in professional or personal growth in beauty, this course offers practical techniques, theoretical knowledge, and insights into addressing skin challenges. As the demand for skilled beauty professionals continues to rise, this course positions you as a leader in the dynamic world of beauty and skincare. Elevate your expertise, embrace innovation, and make your mark in the thriving beauty industry. Learning Outcomes Master the fundamentals of beauty and skincare, including skin anatomy and nutrients. Diagnose skin diseases and recommend beauty solutions for common skin conditions like acne and eczema. Provide customized beauty care for different skin types, ethnicities, and seasonal requirements. Address the effects of ageing with effective beauty techniques and remedies. Gain expertise in hair removal as part of professional beauty care practices. Understand the impact of the sun on skin and offer remedies for sun-related beauty concerns. Build a strong foundation in modern beauty practices to meet industry demands. Key Features of the Course: FREE Beauty Skincare CPD-accredited certificate Get a free student ID card with Beauty Skincare training (£10 applicable for international delivery) Lifetime access to the Beauty Skincare course materials The Beauty Skincare program comes with 24/7 tutor support Get instant access to this Beauty Skincare course Learn Beauty Skincare training from anywhere in the world The Beauty Skincare training is affordable and simple to understand The Beauty Skincare training is entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the Beauty Skincare course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? The Beauty Skincare course is ideal for aspiring beauty therapists, esthetician professionals, or anyone looking to start a career in beauty and skincare. It’s also perfect for current professionals who want to enhance their knowledge of beauty skincare treatments, skin conditions, and client care. Whether you’re interested in skincare for personal or professional growth, this course offers the crucial skills to succeed in the beauty industry. Requirements Our Beauty Skincare is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Beauty Skincare course, it can be studied in your own time at your own pace. Career Path Completing the Beauty Skincare Course opens up exciting opportunities in the thriving beauty industry. Potential career paths include: Skincare Specialist: £25,000–£30,000 per annum Beauty Consultant: £20,000–£35,000 per annum Dermatology Assistant: £22,000–£30,000 per annum Spa Therapist: £20,000–£28,000 per annum Beauty Influencer: Build your brand through social media and beauty content creation. Freelance Beauty Expert: Offer specialized beauty services and consultations. With the increasing demand for skilled professionals, this course ensures you’re prepared to excel in the beauty industry. Whether in skincare, consulting, or therapy, your expertise will set you apart in this growing field. Course Curriculum 14 sections • 14 lectures • 17:26:00 total length •Skin Anatomy: 00:25:00 •Skin Nutrients: 00:31:00 •Skin Care for Different Skin Types: 00:25:00 •Skin Care for Different Ethnicities: 00:23:00 •Reducing Ageing Effects: 00:28:00 •Hair Removal Examined: 00:26:00 •Diagnosis of Skin Disease: 00:20:00 •Eczema: 00:32:00 •Keratinising and Papulosquamous Disorders: 00:25:00 •Skin Infections: 00:26:00 •Remedies for Acne Prone Skin: 00:24:00 •Seasonal Skin Care: 00:24:00 •Effect of the Sun and Its' Remedies: 00:17:00 •Assignment - Beauty Skincare: 2 days, 12 hours
The Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing Course is ideal for anyone looking to work in the health and social care industry and requires a fully recognized industry qualification. By completing the qualification, you will have shown a level of understanding in the care sector that is essential when working with people who have complex needs. Our Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing learning can help you achieve a rewarding job in residential care homes, nursing homes, day centres, children's centres, health centres, supported housing, respite care, residential schools, or even special schools. Have you ever considered including a Health Social Care Certificate on your resume to boost your portfolio? Are you looking for flexible work hours in your ideal "care" career to break free from the 9-5 grind? This comprehensive Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing course is designed to help you feel refreshed and relieved while performing your caring duties! Furthermore, through this Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing Course, you will learn how difficult situations and potential problems can arise. After completing this Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing Course, you will be confident enough to take the next step in your career/educational ladder, as you will learn everything you need to know to work successfully in a care setting and assist those with a wide range of needs. Courses you will get with this Premium Bundle: - Course 01: Level 3 Award in Health and Social Care Course 02: Level 6 Diploma in Health and Social Care Management Course 03: Care Certificate (Standard 1 to 15) Course 04: Level 5 Mental Health Care - MCA and DOLS Course 05: Adult Nursing Training Course 06: Palliative Care Course 07: Healthcare Assistant Course 08: Level 2 Safeguarding in Adult Health and Social Care Course 09: Nursing Assistant Diploma Course 10: Level 2 Certificate in Preparing to Work in Adult Social Care Course 11: Level 2 Certificate in Understanding End of Life Care Course 12: Drug and Alcohol Awareness Training Others benefit Included with this Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing course. Free PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing course] Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing It is important to understand your role in any job. The health and social care industry is no exception. This Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing course is designed to ensure that you are fully aware of your responsibilities and tasks at work. This Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing course will teach you the importance of ongoing personal development and create a personal development plan. You will also learn about the importance of equality and diversity, how to operate inclusively, and other related topics, including ethical duty of care. Assessment Method of Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing After completing Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Who is this course for? Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing This Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing course is ideal for working or planning to work in hospitals, health and social care organisations. Individuals study this Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing course for personal and professional development, re-entering employment after an absence period in the health science, health, or social care fields, or for those seeking a career change to the health or social care sector. Special Note: Our Course is knowledge Based course. If You want to get qualified, you can consider following options: Care Certificate: EDI Drugs Awareness NVQ health and social care Care Certificate: NVQ Level 3 Mental Health Level 4 NVQ Health and Social Care Level 1 Award in Awareness of Substance Misuse (RQF) Care Certificate: NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace Level 1 Award in Awareness of Substance Misuse (RQF) level 3 nvq health and social care Care Certificate: CMI Level 7 Award in Strategic Approaches to Mental Health and Wellbeing Care Certificate: Level 2 Certificate in Mental Health Awareness (RQF) Care Certificate: Level 3 Certificate in Understanding Mental Health (RQF) Care Certificate: Level 3 Award in Health and Social Care (VRQ) Level 1 Award in Awareness of Substance Misuse (RQF) Level 3 Certificate in Health and Social Care (VRQ) Level 3 Certificate in Understanding Substance Misuse (RQF) NVQ health and social care Level 2 Certificate in Assisting and Moving Individuals for Social Care Settings (RQF) Level 2 Certificate in Principles of End of Life Care (RQF) Level 2 Certificate in Principles of Medication Handling and Administration for Care Settings (RQF) Level 2 Certificate in the Principles of the Prevention and Control of Infection in Health Care settings (RQF) Level 2 Certificate in the Principles of Prevention and Control of Infection in Health Care Settings (RQF) level 2 NVQ health and social care Care Certificate: level 3 NVQ health and social care Care Certificate: level 4 NVQ health and social care Care Certificate: level 5 NVQ health and social care Level 2 Award in the Control of Substances Hazardous to Health (RQF) Care Certificate: level 3 nvq health and social care Care Certificate: level 5 nvq health and social care Level 3 Certificate in Understanding Substance Misuse (RQF) Care Certificate: a-level health social care Care Certificate: QCF level 2 health and social care Care Certificate: health and social care level 3 Level 3 Certificate in Understanding Substance Misuse (RQF) Level 4 NVQ Health and Social Care Certificate Level 3 Certificate in Understanding Substance Misuse (RQF) level 3 nvq health and social care Certificate level 2 nvq health and social care Certificate level 5 nvq health and social care Certificate Level 2 Award in the Control of Substances Hazardous to Health (RQF) Requirements Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing To enrol in this Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Course. Be energetic and self-motivated to complete our Course. Basic computer Skill is required to complete our Course. If you want to enrol in our Course, you must be at least 15 years old. Career path Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing After completing this Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing course, you may be able to pursue a variety of professional opportunities in the social care sector.
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Experience the perfect blend of self-care and regeneration with our captivating beauty therapy journey. In the UK, the beauty industry is a thriving £28.4 billion market, offering endless opportunities for those passionate about enhancing physical well-being and confidence. This comprehensive Beauty Therapy: Facial, Manicure & Pedicure Techniques course is a gateway to unlocking the secrets of radiant skin, flawless nails, and an overall polished appearance. Enrol today and unlock a world of creative possibilities in the ever-evolving beauty therapy industry! Improving and moving forward is key to getting ahead personally. The Beauty Therapy: Facial, Manicure & Pedicure Techniques course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Beauty Therapy: Facial, Manicure & Pedicure Techniques. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital/PDF Certificate After completing the Beauty Therapy: Facial, Manicure & Pedicure Techniques course, you can order your CPD-accredited Digital/PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Beauty Therapy: Facial, Manicure & Pedicure Techniques is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Beauty Therapy: Facial, Manicure & Pedicure Techniques course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Beauty Therapy: Facial, Manicure & Pedicure Techniques Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Fundamentals of Beauty Therapy Fundamentals of Beauty Therapy 00:20:00 Module 02: Skin Analysis and Facial Treatments Skin Analysis and Facial Treatments 00:20:00 Module 03: Make-up Artistry Make-up Artistry 00:19:00 Module 04: Nail Care and Manicure & Pedicure Techniques Nail Care and Manicure & Pedicure Techniques 00:19:00 Module 05: Hair Care and Styling Hair Care and Styling 00:20:00 Module 06: Hair Removal and Body Treatments Hair Removal and Body Treatments 00:17:00