In today's fast-moving competitive environment, sales are often made or lost on the strength of a telephone conversation or a brief email. This means that not only is customer service everyone's responsibility - so is sales. Customer service staff are failing the customer if they don't think about sales. And sales staff are failing customers if they don't think about service. And anyone failing a customer is failing both themselves and their employer. Too often, customer service staff feel neither capable nor empowered to recognise or capitalise upon a sales opportunity. Too often, sales people pursue the short-term opportunity at the expense of the bigger picture. The good news is - it doesn't have to be this way! Sales and customer service skills can be acquired, developed and polished just like any other skill. This tried-and-tested programme shows you how to do it. As a result of this course, participants will be able to: Take control of a customer conversation, with confidence Refresh and polish their customer service and sales performance Recognise and develop a sales opportunity Engage the customer and build rapport Identify a customer's needs Match the customer's needs to the organisation's products or services Handle objections confidently Ask for the order At the end of the workshop each participant will have developed their own action plan for developing and using their skills in the workplace. 1 Introduction Course overview, objectives and introductions 2 Serving or selling? Feelings and attitudes - How we can affect the outcome by our feelings and behaviour What is selling? - Selling is helping people to buy, identifying the opportunities that exist within the conversation to develop the customer's interest in our products or services 3 Developing the right skills Communication- The impact of body language, voice tone and words- How to make the best impression on the customer and create a 'buying environment' Rapport-building- What makes a good working relationship?- What do customers look for when they call us?- How can we match their expectations in terms of our own interpersonal skills? Relating to different types of people by identifying and matching their communication style on the telephone 4 Making it easy for the customer Starting it right- Opening the conversation positively- Building rapport- How to develop interest in our products or services Gaining and clarifying information- Questioning skills and questioning style- What do we need to know from the customer?- How can we use that information in the conversation? Active listening- The most under-rated skill of all- Picking up on the 'Golden Moments' when a customer shows they may be interested Presenting information confidently- Knowing the benefits of our products or services- How to tell the customer what they need to know in order to enable them to buy Closing on a positive note- When and how to ask for commitment Dealing with the customer's objections and concerns in a positive manner 5 Course summary and action plans Review of main learning points Presentation of personal action plans
Software comes in a variety of guises - application software, firmware, middleware, system software. Increasingly, however, it doesn't necessarily present that way, especially as the boundaries between software, data and source code are becoming more and more blurred. And as software becomes more complex and more difficult to disentangle, so it becomes harder to manage and to value. But as it becomes more integral to every aspect of a business, so it is ever more important to keep on top of the technical, legal and commercial issues that arise, issues such as: To address these issues, organisations need a process for evaluating their current situation from all perspectives and for identifying the key actions they need to take to ensure holistic management of their software. This very practical programme will help set your organisation on the right path. Note: this is an indicative agenda, to be used as a starting point for a conversation between client and consultant, depending on the organisation's specific situation and requirements. This programme is designed to give you a deeper understanding of: The technical, legal and commercial risks associated with software development, procurement, use and commercial exploitation The most appropriate processes and responsibilities for managing those risks Note: this is an indicative agenda, to be used as a starting point for a conversation between client and consultant, depending on the organisation's specific situation and requirements. 1 Software business model What is the software business model? What options exist? Has the software business model been thoroughly reviewed to ensure its viability? This means fully understanding the market opportunity, the business environment and customer and end-user expectations. 2 Technology What are the technologies? How has the technology selection been validated considering the competitiveness, structure, and potential for future innovation? 3 UI and UX What is the UI and UX? How to best articulate this? Has the user interface and user experience been studied from both a subjective and objective view to give insight into customer behaviour? 4 Legal framework / commercial aspects Has the necessary legal framework or commercial aspects that may impact upon use or operation of the software been understood and risks identified and mitigated? 5 Software development What is the software development process? Are both the business management and development team's processes resilient in order to improve the company's capability and the maturity of the software? 6 Software quality What is quality? What are the metrics around software quality? What is the maturity level, based around a qualitative and quantitative assessment? 7 Intellectual property associated What IP should be considered when it comes to software? Does the company understand both the intellectual property risks and potential opportunities associated with this software? 8 Security What does software security mean in this context? How is it being addressed? 9 An holistic approach Review of roles and responsibilities to ensure appropriate management and protection
Duration 1 Days 6 CPD hours This course is intended for This course is intended for managers and supervisors engaged in working with the Millennial generation workforce. Overview Upon successful completion of this course, participants will be able to define onboarding, discuss the characteristics of Millennials, and develop action plans for working with them. In this course, participants will learn to build an onboarding process that recognizes the challenges and strengths of the Millennial workforce. Getting Started Workshop Objectives Action Plan Purpose of Onboarding Start Up Costs Employee Anxiety Employee Turnover Realistic Expectations Practical Illustration Introduction Why Onboarding? Importance of Onboarding Making Employees Feel Welcome First Day Checklist Practical Illustration Millennials and Onboarding Who are Millennials? How Do Millennials Differ from Other Workers? Investiture Socialization ? Let Them Be Themselves! Informal Rather than Formal Onboarding Processes Practical Illustration Onboarding Checklist Pre-Arrival Arrival First Day First Week First Month Practical Illustration Engaging the Millennial Employee Create an Informal Program Engage Employees One-on-one The Role of Human Resources The Role of Managers Practical Illustration Following Up with the Millennial Employee Initial Check-In ? One-on-one Following up ? Regular, Informal Follow Ups Setting Schedules ? Millennials and Work-Life Mentoring and the Millennial Practical Illustration Setting Expectations with the Millennial Employee Define Requirements ? Provide Specific Instructions Identify Opportunities for Improvement and Growth Set Verbal Expectations Put It in Writing Practical Illustration Mentoring the Millennial Be Hands-On and Involved Serial Mentoring Be a Mentor, Not an Authority Figure Focus Millennia?s Exploratory Drive on Work Practical Illustration Assigning Work to the Millennial Employee Provide Clear Structure and Guidelines Provide Specific Benchmarks Set Boundaries and Provide Reality Checks Practical Illustration Providing Feedback Millennials Thrive on Feedback! Characteristics of Quality Feedback Informal Feedback Formal Feedback Practical Illustration Wrapping Up Words From the Wise Additional course details: Nexus Humans Millennial Onboarding training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Millennial Onboarding course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
The Level 3 Diploma in Health and Social Care course is designed to provide you with the essential knowledge and skills required to excel in the health and social care sector. Through 11 informative modules, this online course will teach you the roles and responsibilities of health and social care workers, as well as principles and policies related to the field. You will learn about risk management, adult safeguarding, promoting equality and diversity, and the legal and ethical standards of care. This course serves as the perfect stepping stone for those who want to embark on a rewarding career in health and social care or enhance their current skills. Upon completion, you will receive a CPD-accredited certificate to boost your employability in the health and social care industry.
Course Overview Learn how to create the perfect portfolio to showcase your Photoshop skill from this Build a Portfolio: 40 Practical Projects in Photoshop course and be able to present your works in a smart and effective way. In this Build a Portfolio: 40 Practical Projects in Photoshop course, you will learn how to create a Portfolio, practical Photoshop technique to apply immediately, Facebook ads, Instagram post, YouTube thumbnails, newsletter, CV, business card creating, how to maintain your workflow, logo design, banner creating, image editing and many other projects that will enrich your portfolio and make you more valuable to employers. In addition, this course will help you to understand Photoshop projects that can add value to your career as a designer. You will learn Photoshop projects and how to create them from scratch. Learn unique Photoshop techniques and be able to use them in your projects effectively from this Build a Portfolio: 40 Practical Projects in Photoshop course. Learning Outcomes Familiarize with the techniques of creating a portfolio and showcasing your work Learn different project styles and techniques Be able to create CV, business card, logo, catalogue and sales banner Learn how to design YouTube thumbnails, Instagram posts, Facebook ads and other social media promotion ads Create different images, edit images and cover images Be able to create a lasting impression in your mind through your design Who is this course for? This course is ideal for those who want to showcase their work and establish their career as digital artist or graphic designers. You will learn how you can create your portfolio, enrich your CV and showcase your work from this course. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Build a Portfolio: 40 Practical Projects in Photoshop is a useful qualification to possess and would be beneficial for any related profession or industry such as: Graphic Designers Photo Editors Artists Digital Artists Freelancers Introduction Welcome 00:06:00 Getting Fast Help 00:02:00 Graphic Design 00:03:00 Create your first Facebook Ad Design 00:08:00 Using Photoshop for Every Project 00:04:00 Design Assets Explained 00:06:00 Best Sources for Design Assets 00:08:00 Optional - Setting up Photoshop 00:06:00 Mix and Match Design Assets 00:04:00 What does it take to create beautiful graphics? 00:03:00 Facebook Cover Project Introduction 00:01:00 Project Settings & Aspect Ratios 00:08:00 Optional: Creating Text Assets From Scratch 00:05:00 Selecting Image Assets 00:07:00 Arranging the Assets on the Canvas 00:04:00 Designing the Cover 00:07:00 Typography for the Facebook Cover 00:07:00 Fine Tuning the Cover 00:04:00 Conclusion 00:03:00 Facebook Cover Project #2 Introduction 00:01:00 Analyze your assets and options 00:05:00 Setting the project's foundation 00:05:00 Creating a neutral background with a noise texture 00:07:00 Sizing up the products correctly 00:05:00 Creating shadows for the products 00:06:00 Fine Tuning the Cover 00:04:00 Using vector graphics to create version 2 00:04:00 Creative Facebook cover iteration 00:09:00 Youtube Thumbnails The connection between YouTube thumbnails & Views 00:02:00 The power of a mockup 00:07:00 The Absolute best way to design YouTube Thumbnails 00:04:00 Classic YouTube Thumbnail - Part 1 00:05:00 Classic YouTube Thumbnail - Part 2 00:07:00 Abstract YouTube Thumbnail - Part 1 00:06:00 Abstract YouTube Thumbnail - Part 2 00:07:00 Choose your own style 00:05:00 Before and After Thumbnail 00:07:00 Illustration-based Thumbnail - Part 1 00:05:00 Illustration-based Thumbnail - Part 2 00:05:00 Personal Brand Thumbnail 00:07:00 Text Behind & In Front of you 00:05:00 Conclusions 00:01:00 Instagram Introduction 00:01:00 How to Post on Instagram from your Computer 00:02:00 Instagram Content Creation Hack 00:05:00 Clean Product Presentation - Part 1 00:05:00 Clean Product Presentation - Part 2 00:07:00 Instagram Mockups - Easy! 00:03:00 Inspirational Content - Part 1 00:06:00 Inspirational Content - Part 2 00:04:00 Black & White Content 00:09:00 Food Content 00:06:00 Personal Branding - Part 1 00:06:00 Personal Branding - Part 2 00:04:00 Content Striking Colors - Part 1 00:04:00 Content Striking Colors - Part 2 00:05:00 Facebook Ads Introduction 00:01:00 Framing Facebook Ads & Quality Standards 00:06:00 Colorful Product Ad - Part 1 00:07:00 Colorful Product Ad - Part 2 00:05:00 Colorful Product Ad - Part 3 00:07:00 Colorful Product Ad - Part 4 00:06:00 The question of stock photos & freebies in FB ads 00:05:00 Vector Based Ad - Part 1 00:06:00 Vector Based Ad - Part 2 00:07:00 Vector Based Ad - Part 3 00:06:00 Vector Based Ad - Part 4 00:05:00 The Pros and Cons of People-based Facebook ads 00:06:00 People-Based Facebook Ad - Part 1 00:07:00 People-Based Facebook Ad - Part 2 00:06:00 People-Based Facebook Ad - Part 3 00:06:00 Best Facebook Ad Template - The Foundation 00:04:00 Best Facebook Ad Template - The Details 00:07:00 Conclusions 00:01:00 Business Cards Introduction 00:03:00 Colorful Business card for the CEO - The essentials 00:06:00 Colorful Business card for the CEO - The details 00:06:00 Colorful Business card for the CEO - Beautiful Icons 00:07:00 What do 'simple' and 'clean' mean? 00:07:00 Personal Branding Business Card 00:07:00 Business Card Best Design Practices 00:06:00 Corporate Business Card - Foundation 00:07:00 Corporate Business Card - Icon Design 00:08:00 Design Beautiful CVs (Resumes) CV (Curriculum Vitae) Designs in Today's Market 00:04:00 Deciding on a CV style 00:04:00 Setting the foundation of the CV 00:07:00 Choosing a typeface - really important! 00:07:00 Rocking Typography 00:05:00 Gorgeous icons for your CV 00:06:00 Staying consistent in your design 00:05:00 Negative space in a CV design 00:06:00 Creating a timeline for your CV 00:06:00 Final Thoughts for the Clean CV Project 00:01:00 Beautiful CV Design Creative CV Design 00:05:00 Modern Typography for a Creative CV 00:06:00 Use Freepik to make your CV stand out! 00:07:00 How to adjust vectors and add detailed icons 00:07:00 Fine-tuning the CV 00:06:00 The last 10% that makes all the differences! 00:06:00 Newsletters Newsletters in today's market 00:03:00 Newsletter styles 00:06:00 Colorful Newsletter in Mailchimp & Photoshop 00:06:00 Create a catchy newsletter hero-element in Photoshop 00:06:00 Adding extra details 00:04:00 The most important element: the CTA 00:06:00 Create effective layouts in Mailchimp 00:06:00 Inserting new content in Mailchimp 00:05:00 Balancing graphics with content 00:08:00 Design overview 00:03:00 Animated Newsletters Animated Newsletter in Mailchimp & Photoshop 00:05:00 Create the product presentation in Photoshop 00:05:00 Animating the product presentation - Method #1 00:07:00 Animating the product presentation - Method #2 00:05:00 Create the call to action 00:04:00 Creating a gift design for the newsletter in Photoshop 00:06:00 Animating the gift box - the lid 00:05:00 Animating the gift box - the stars & text 00:05:00 Graphic Design Analysis with Chris Barin Introduction 00:04:00 Mazda 3 Launch Ad 00:06:00 Travel Agency Templates - Good or bad? 00:06:00 Original Design versus Templates 00:07:00 Hiring People Through Beautiful Ads 00:06:00 Premium Office Building Ad - Shocking! 00:05:00 Huge Telecom Company Blunder! 00:06:00 50% for 5% 00:09:00 The reason why most designs are cluttered 00:06:00 Clichés and Stereotypes in Graphic Design 00:04:00 Printed Design: Indoor Ad Banner Introduction 00:03:00 Everything's about the Style Guide 00:05:00 Indoor Ad Banner: Laying things out 00:06:00 Indoor Ad Banner: Typography & Layout 00:07:00 Indoor Ad Banner: Styling 00:08:00 Indoor Banner: Final touches & Conclusions 00:05:00 Bonus: Create an indoor ad banner mockup 00:05:00 Section conclusions 00:01:00 Printed Design: Product Catalogue Introduction 00:02:00 Set up the catalogue project in Photoshop 00:06:00 Styling the cover of the catalogue 00:08:00 Fine-tuning the cover 00:06:00 Add something extra to the cover 00:08:00 Interior page style: Typography 00:08:00 Interior page style: Layout 00:06:00 Styling large amounts of text 00:11:00 Interior pages overview 00:07:00 Conclusions 00:02:00 Logo Design The Truth About Logo Design 00:04:00 Should you design logos as a freelancer? 00:08:00 Creating logos in Photoshop 00:06:00 The complexity behind a logo 00:04:00 Gathering information 00:06:00 Worst techniques for logo design 00:05:00 Best techniques for logo design 00:06:00 Final Thoughts Final Thoughts 00:02:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Comprehensive IELTS Writing Task 1 course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Comprehensive IELTS Writing Task 1 course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Comprehensive IELTS Writing Task 1 and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Comprehensive IELTS Writing Task 1 course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Comprehensive IELTS Writing Task 1 course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Comprehensive IELTS Writing Task 1 will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Unit 01: Introduction Welcome Aboard 00:08:00 Fundamentals of Writing Task 1 00:06:00 The 4 Main Types of Questions 00:07:00 How to Get a High Score 00:07:00 How this course is Structured 00:03:00 Unit 02: Ingredients First Ingredient: Task Achievement 00:16:00 Second Ingredient: Cohesion and Coherence 00:09:00 Third Ingredient: Grammatical Range and Accuracy 00:03:00 Grammar: Tenses 00:20:00 Grammar: Articles and Agreement 00:09:00 Grammar: Active vs. Passive Voice 00:07:00 Grammar: Simple and Compound Sentences 00:18:00 Grammar: Complex Sentences 00:12:00 Grammar: Correlative Conjunctions 00:09:00 Grammar: Relative Clauses 00:11:00 Grammar: Combining Elements 00:06:00 Grammar: Punctuation 00:21:00 Grammar: Writing Numbers 00:08:00 Fourth Ingredient: Lexical Resource 00:02:00 Vocabulary for Trend Graphs 00:10:00 Vocabulary for Comparative Graphs 00:12:00 Vocabulary for Process Diagrams 00:04:00 Vocabulary for Maps 00:17:00 Unit 03: The Recipe Introduction to unit 3: The Recipe 00:04:00 The Basics of Writing Introductions 00:04:00 How to Write Introductions for Trend Graphs 00:15:00 How to Write Introductions for Comparative Graphs 00:13:00 How to Write Introductions for Process Diagrams 00:04:00 How to Write Introductions for Maps 00:02:00 The Basics of Writing Overviews 00:04:00 How to Write Overviews for Trend Graphs 00:19:00 How to Write Overviews for Comparative Graphs 00:15:00 How to Write Overviews for Process Diagrams 00:08:00 How to Write Overviews for Maps 00:03:00 The Basics of Writing Specific Details 00:03:00 How to Write Specific Details for Trend Graphs 00:29:00 How to Write Specific Details for Comparative Graphs 00:26:00 How to Write Specific Details for Process Diagrams 00:12:00 How to Write Specific Details for Maps 00:07:00 Unit 04: Cooking- Putting It All Together Practice Question 1 in Real-Time 00:22:00 Breakdown of Practice Question 1 00:19:00 Practice Question 2 in Real-Time 00:17:00 Breakdown of Practice Question 2 00:27:00 Final Tips 00:11:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Getting Started The Master of Business Administration Top Up is a prestigious postgraduate qualification that leading employers highly value. The programme is designed to enhance business managers' strategic thinking and decision-making and develop their critical understanding of business management. The programme is designed for individuals who hold a Qualifi Level 7 Diploma in Strategic Management and Leadership. This programme covers the core business sectors: entrepreneurship, marketing, accounting, statistics, finance, business ethics, business law, managerial economics, business strategy and analysis, operations, administration and communication. This programme, qualified from UK business schools, is well acknowledged and globally respected as it dominates critical thinking and research. MBA can also help you specialise in a new industry you want to move to or in your current sector. This professional qualification improves the chances of progression in a career path. This qualification helps the learner to oversee, supervise and allocate the operations in a business firm. The programme aims to make the candidate capable of understanding the functional aspects of a company and acquiring the skills for communication and decision-making. The MBA Top-Up programme is awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. About Awarding Body Anglia Ruskin University began in 1858 as the Cambridge School of Art founded by William Beaumont. It was then merged with the Cambridge shire College of Arts and Technology and the Essex Institute of Higher Education and was renamed Anglia Polytechnic. It was then given university status in 1992 and renamed Anglia Ruskin University in 2005. The university has campuses in the UK (Cambridge, Chelmsford, London and Peterborough), as well as they are partnered with institutions around the world including Berlin, Budapest, Trinidad, Singapore and Kuala Lumpur. Assessment Major Project No examinations Entry Requirements Qualifi Level 7 Diploma in Strategic Management and Leadership or any equivalent diploma Further, candidates are also required to demonstrate their English language proficiency. Progression An MBA graduate can pursue a fruitful career in many industries. MBA can open career opportunities in various sectors such as banking and financial services, investment banking, management consulting, insurance, hospitality, media, information technology (IT) and marketing. MBA is often a pathway to promotion or a career change as you will gain a professional reputation and develop essential skills in the sector one chooses to pursue. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure MBA Top-Up Programme Structure Dissertation (Major Project) Delivery Methods The MBA Top-Up programme is awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
Master essential leadership skills and discover what it takes to become a great team manager or supervisor with the Team Management Skills course. This comprehensive course examines the characteristics and principles of effective leadership, from goal setting and providing feedback, to resolving conflict and managing your time. Our instructor-led training units are ideal for those who are new to their role and wish to fine tune their management style and approach to boos ttheir professional development. Master the art of public speaking, learn how to engage your audience and get your point across effectively with the Communication and Public Speaking Diploma. This training program will help you boost your confidence in delivering presentations and improve your body language to project confidence. This skills-based diploma also provides guidance on how to work with visual aids, plan your notes and overcome your fears and self-doubts. This course is ideal for those in customer or client-facing roles. Your Learning Goals: Develop your skills in time management, leadership and communication Understand how to provide constructive feedback and delegate work effectively Learn how to motivate teams and bring out the best in your employees Be able to resolve conflict and disagreements with professionalism Define your management style and understand which approach works for you Master the art of body language and learn how to project confidence in the workplace Improve your delivery in presentations and public speaking Know how to keep your audience engaged and use visual aids effectively Learn how to get your point across and express your ideas with conviction Discover practical mental exercises to help you remember your lines Who is this Course for? This course is ideal for line managers, supervisors and team leaders who are new to their role and wish to enhance their skillset. This masterclass is also suitable for anyone who wants to improve their public speaking and confidence in working with teams. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion, learners will have the practical skills and knowledge to kickstart their career and explore opportunities in the following roles: Team Manager Team Leader/Supervisor Entrepreneur Motivational Speaker Coach/Mentor Course Curriculum **Team Management** Introduction Getting Started 00:01:00 Setting Expectations Setting Expectations 00:03:00 Setting Expectations Case Study 00:01:00 Setting Goals Setting Goals 00:06:00 Setting Goals Case Study 00:01:00 Assigning Work Assigning Work 00:04:00 Assigning Work Case Study 00:01:00 Degrees of Delegation Degrees of Delegation 00:03:00 Degrees of Delegation Case Study 00:01:00 Implementing Delegation Implementing Delegation 00:07:00 Implementing Delegation Case Study 00:01:00 Providing Feedback Providing Feedback 00:05:00 Providing Feedback Case Study 00:01:00 Managing Your Time Managing Your Time 00:05:00 Managing Your Time Case Study 00:01:00 Resolving Conflict Resolving Conflict 00:04:00 Resolving Conflict Case Study 00:01:00 Tips for Special Situations Tips for Special Situations 00:05:00 Tips for Special Situations Case Stud 00:01:00 A Survival Guide for the New Supervisor A Survival Guide For The New Supervisor 00:03:00 A Survival Guide For The New Supervisor Case Study 00:01:00 Wrapping Up Wrapping Up 00:01:00 **Effective Communication** Working on Basics 101 Skill Of The Mouth 00:09:00 Communication 00:04:00 It's In The Eyes 00:05:00 You Have 40 Seconds 00:02:00 Body Language 00:06:00 Art Of Speaking 00:06:00 Working On It 102 Putting It Together 00:05:00 Content Is Key 00:06:00 To Joke Or Not To Joke 00:02:00 Learn Your Lines 00:06:00 Visual Aids 00:03:00 Working On Me 103 Walk The Talk 00:05:00 What Gives You The Edge 00:05:00 It's The Heart That Counts 00:04:00 Mirror Time 00:05:00 How To Deal With Stress 00:04:00 Fake it Till You Make It 00:07:00 Preparation On The Day 00:05:00 Working On Them 104 People Don't Care How much you know until they know how much you care 00:04:00 They Really Are Naked 00:03:00 Sing The Right Song 00:06:00 Know Your Venue 00:04:00 Public Speaking - Why Do It? 00:04:00 Conclusion Hello and Goodbye 00:02:00 Goodbye HD Final Online 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Sports Nutrition: Sports Nutrition Course Online Whether you are a bodybuilder, a professional athlete, or simply working out to improve your health, sports nutrition is important for getting the most out of your physical activity. Better nutrition and hydration decisions can lead to improved performance, recovery, and injury prevention. If you regularly exercise and want to gain sound advice and specialist knowledge in this area, this Sports Nutrition: Sports Nutrition Course is perfect. Learning Objectives By the end of this Sports Nutrition: Sports Nutrition Course, the learner will be able to: Understand the basics of Sports Nutrition and its classification, including Macro and Micronutrient especially designed for athletes. Get insight into the digestive system. Explain nutritional requirements according to various age groups and professions. Demonstrate planning healthy eating habits for athletic clients. Understand the framework for energy requirements. This Sports Nutrition: Sports Nutrition Course will give you sports nutrition advice to help you understand the main nutritional areas and keep your diet well balanced, healthy, and supportive towards the fitness level you want to maintain or achieve. The purpose of this Sports Nutrition: Sports Nutrition Course is to teach an individual about the fundamental and advanced mechanisms of nutrition as a whole that will help an athlete perform at his or her best. Courses including with this bundle. Course 01: Diploma in Sports Nutrition Course 02: Level 1 Diet and Nutrition Course 03: Level 2 Certificate in Understanding Nutrition and Health Course 04: Level 5 Nutritional Therapy Course Course 05: Sports First Aid Course 06: Sports Coaching Course 07: Personal Trainer [ Note: Free PDF certificate as soon as completing the Sports Nutrition: Sports Nutrition Course Sports Nutrition: Sports Nutrition Course Online This Sports Nutrition: Sports Nutrition Course consists of 11 modules. Course Curriculum of Sports Nutrition: Sports Nutrition Course Module 01: A Quick Overview of Sports Nutrition Module 02: Diet and Nutrition: Dietary Guidelines Module 03: Nutrition and Athlete Health Module 04: Diet Planning Module 05: Healthy Dieting Module 06: The Digestive System Module 07: Water Module 08: Weight Control and Weight Loss Management Module 09: The Role of the Vegetarian/Vegan in Sports Nutrition Module 10: Myth and Misinformation Module 11: Performance Boosters Assessment Method of Sports Nutrition: Sports Nutrition Course After completing Sports Nutrition: Sports Nutrition Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Sports Nutrition: Sports Nutrition Course After completing the Sports Nutrition: Sports Nutrition Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Sports Nutrition: Sports Nutrition Course Online The Sports Nutrition: Sports Nutrition Course is designed for candidates who want to advance their careers as a Nutritionist, Chef, Dietician, Health Service Manager. Athletes, coaches, and personal trainers can also enrol in this course for self-improvement. Requirements Sports Nutrition: Sports Nutrition Course Online To enrol in this Sports Nutrition: Sports Nutrition Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Sports Nutrition: Sports Nutrition Course. Be energetic and self-motivated to complete our Sports Nutrition: Sports Nutrition Course. Basic computer Skill is required to complete our Sports Nutrition: Sports Nutrition Course. If you want to enrol in our Sports Nutrition: Sports Nutrition Course, you must be at least 15 years old. Career path Sports Nutrition: Sports Nutrition Course Online This Sports Nutrition: Sports Nutrition Course will help you open up opportunities in the following career paths: Sports Nutritionist Food Technologist Lead Nutritionist
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Personal Development Training course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Personal Development Training course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Personal Development Training and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Personal Development Training course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Personal Development Training course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Personal Development Training will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Introduction Introduction 00:05:00 Module 01: What's Your Self Image and How It Affects Your Self Esteem What's Your Self Image and How It Affects Your Self Esteem 00:03:00 The Meaning of Self-Image 00:04:00 Accepting Yourself for Who You Are 00:04:00 Ways to Change Your Self Image 00:06:00 How Your Self Image Affects You Emotionally 00:04:00 How Your Identity and Self Esteem Are Linked 00:04:00 Module 02: What Roadblocks Do You Put in Your Way? What Roadblocks Do You Put in Your Way? 00:03:00 Comparing Yourself to Others as a Roadblock 00:04:00 Using Self Talk as a Roadblock 00:04:00 Using Fear as a Roadblock 00:03:00 Using Procrastination as a Roadblock 00:04:00 Having Self Limiting Beliefs 00:04:00 Module 03: Causes for Low Self Esteem Causes for Low Self Esteem 00:03:00 Sources for low self-esteem 00:04:00 How Bullying Can Affect Your Self Esteem 00:03:00 How Your Parents Can Affect Your Self Esteem 00:04:00 How Trauma Can Affect Your Self Esteem? 00:05:00 How Society and the Media Can Affect Your Self Esteem 00:03:00 Module 04: Using Psychology/Self Help to Form Empowering Beliefs Using Psychology/Self Help to Form Empowering Beliefs 00:04:00 Ways to remove negative thoughts from your subconscious mind 00:03:00 Transactional Analysis-The Masks we wear 00:03:00 Affirmations 00:03:00 Steps to Overcome limiting beliefs learn in childhood 00:05:00 Learn to understand your potential 00:04:00 Module 05: Changing Your Mindset to Overcome Limiting Beliefs Changing Your Mindset to Overcome Limiting Beliefs 00:06:00 Proven Mindset hacks to overcome limiting beliefs 00:05:00 Ways to cultivate a more positive mindset 00:03:00 Ways to change your mindset and attitude 00:04:00 Ways to change your mindset for success 00:04:00 Ways to Change your mindset 00:04:00 Module 06: Believe in yourself Believe in yourself 00:04:00 Think About Your Past Successes 00:04:00 Learn to Trust Yourself 00:04:00 Let yourself off the hook 00:04:00 Have a Positive Attitude 00:03:00 Let a Life Coach Help You 00:03:00 Conclusion Review of Course 00:05:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00