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Our Food Hygiene and Safety Training for Catering Management Bundle Course provides a comprehensive theoretical foundation in food safety principles, equipping you with the knowledge to excel in leadership roles.

Travel & Tourism: Travel & Tourism Course Online Airports, airlines, and international aviation are all covered in our Travel & Tourism: Travel & Tourism Course. The management of tour operations and the significance of efficient distribution in the travel and tourism sector are part of this Travel & Tourism: Travel & Tourism Course. Also, the Travel & Tourism: Travel & Tourism Course includes human resource management. You will learn how to manage the countryside for tourism in the Travel & Tourism: Travel & Tourism Course. Who is this course for? Travel & Tourism: Travel & Tourism Course Online This Travel & Tourism: Travel & Tourism Course is designed by our professional for those entrepreneurs who want to start a travel industry or want to increase their knowledge area. Requirements Travel & Tourism: Travel & Tourism Course Online To enrol in this Travel & Tourism: Travel & Tourism Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Travel & Tourism: Travel & Tourism Course. Be energetic and self-motivated to complete our Travel & Tourism: Travel & Tourism Course. Basic computer Skill is required to complete our Travel & Tourism: Travel & Tourism Course. If you want to enrol in our Travel & Tourism: Travel & Tourism Course, you must be at least 15 years old. Career path Travel & Tourism: Travel & Tourism Course Online After completing this Travel & Tourism: Travel & Tourism Course, you may be able to pursue a variety of promising career opportunities, such as: Travel agent Tour guide Travel and tour representative and many more.

Travel Agent (Travel Agency, Travel & Tourism and Travel Business Management) Course Online Introducing the Ultimate Travel Agent: Travel Agent (Travel Agency & Travel Business Management) Course Unlock Your Journey to Success! Are you passionate about travel and eager to turn your wanderlust into a lucrative career? Look no further! We proudly present to you the comprehensive and transformative Travel Agent: Travel Agent (Travel Agency & Travel Business Management) Course. This Travel Agent: Travel Agent Course is designed to equip you with the skills and knowledge needed to excel in the dynamic world of travel planning. In a time when personalized experiences are highly valued, people seek the expertise of professionals who can curate unforgettable travel adventures. As a Travel Agent: Travel Agent (Travel Agency & Travel Business Management) Course, you will be the go-to person for creating dream vacations, providing insider tips, and ensuring seamless itineraries. This thriving Travel Agent industry offers immense potential for those who possess the right skills and know-how. Our Travel Agent: Travel Agent (Travel Agency & Travel Business Management) Course offers a meticulously crafted curriculum that covers every aspect of travel planning. From destination research and visa requirements to booking accommodations, transportation, and activities. With this Travel Agent: Travel Agent Course you will gain a comprehensive understanding of the entire travel planning process. Embark on a fulfilling career that combines your love for travel with the opportunity to create life-changing experiences for others. Don't miss out on this chance to become a sought-after travel agent. Enroll in our Travel Agent: Travel Agent (Travel Agency & Travel Business Management) Course today and unlock a world of possibility. Main Course: Travel Agent Free Courses included with Travel Agent: Travel Agent (Travel Agency & Travel Business Management) Course: Course 01: Level 7 Business Management Course 02: Level 5 Diploma in Travel & Tourism Course 03: Level 5 Hospitality Management Course 04: Level 2 Certificate in Travel and Tourism [ Note: Free PDF certificate as soon as completing Travel Agent: Travel Agent (Travel Agency, Travel & Tourism and Travel Business Management) Course] Travel Agent (Travel Agency, Travel & Tourism and Travel Business Management) Course Online This Travel Agent (Travel Agency, Travel & Tourism and Travel Business Management) Course consists of 11 modules. Course Curriculum of Travel Agent: Travel Agent (Travel Agency & Travel Business Management) Course Module 01: Introduction to Travel Agency Operations Module 02: Destination Knowledge and Sales Techniques Module 03: Travel Technology and Reservation Systems Module 04: Marketing and Promoting Travel Services Module 05: Managing Travel Business Operations Module 06: Specialisation and Niche Markets Module 07: Customer Service and Communication Skills Module 08: Group Travel and Event Planning Module 09: Travel Insurance and Risk Management Module 10: Sustainable Travel and Corporate Social Responsibility Module 11: Human Resource Management in the Travel Industry Assessment Method of Travel Agent: Travel Agent Course After completing Travel Agent: Travel Agent (Travel Agency, Travel & Tourism and Travel Business Management) Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Travel Agent: Travel Agent Course After completing the Travel Agent: Travel Agent (Travel Agency, Travel & Tourism and Travel Business Management) Course, you can instantly download your certificate for FREE. Who is this course for? Travel Agent (Travel Agency, Travel & Tourism and Travel Business Management) Course Online This Travel Agent: Travel Agent (Travel Agency, Travel & Tourism and Travel Business Management) Course is open to everyone. Requirements Travel Agent (Travel Agency, Travel & Tourism and Travel Business Management) Course Online To enrol in this Travel Agent: Travel Agent Travel Agency, Travel Business Management Course, students' needs Good Command over English language is mandatory to enrol in our Travel Agent Travel Agency, Travel & Tourism and Travel Business Management. Be energetic and self-motivated to complete our Travel & Tourism and Travel Business Management Course. Basic computer Skill is required to complete our Travel & Tourism and Travel Agent Course. If you want to enrol in our Travel Agent: Travel & Tourism Course, you must be at least 15 years old.

Business Management: Level 3,7,5 Business Management Do you aspire to be a part of the corporate management team or start your own business? If so, the Business Management: Level 3, 7, 5 Business Management course is perfect for you! This Business Management: Level 3, 7, 5 Business Management course is divided into several in-depth modules to provide you with a rich and convenient learning experience. Through the Business Management: Level 3, 7, 5 Business Management course, you’ll learn strategies for building strong teams, delegating work, managing business risks, handling change, resolving workplace conflict, and improving customer service. Designed to provide essential knowledge about business, the Business Management: Level 3, 7, 5 Business Management course will give you a comprehensive understanding of project management, planning, operations forecasting, performance management, negotiation techniques, and human resource management. By the end of the Business Management: Level 3, 7, 5 Business Management course, you’ll be well-equipped to thrive in modern organizations. Learning Objectives You will be able to do the following at the end of the course: Learn everything there is to know about business management and why it is so important. Familiarise yourself with all of the terms used in the field of business management. Promote organisational direction, learn and apply leadership and management theory. Develop a variety of important skills, such as communication, negotiation, and dispute resolution. Learn about project management, risk management, supply chain management, and human resource management. Determine the personal and technical abilities needed to achieve strategic goals. Create a solid personal development strategy. Learn how to run a company strategically. Examine the company laws and regulations in the United Kingdom. Create an action plan for your business. Special Offers of this Business Management: Level 3,7,5 Business Management Course ThisBusiness Management: Level 3,7,5 Business Management Course includes a FREE PDF Certificate. Lifetime access to this Business Management: Level 3,7,5 Business Management Course Instant access to this Business Management: Level 3,7,5 Business Management Course 24/7 Support Available to this Business Management: Level 3,7,5 Business Management Course [ Note: Free PDF certificate as soon as completing the Business Management: Level 3,7,5 Business Management Course] Business Management: Level 3,7,5 Business Management The Business Management: Level 2 Certificate - Business Management course equips you with the essential skills to excel in today's competitive business environment. Through the Business Management: Level 2 Certificate - Business Management program, you'll master strategies for building strong teams, delegating tasks efficiently, and managing business risks effectively. This Business Management: Level 2 Certificate - Business Management course also covers handling organizational change, resolving workplace conflicts, and improving customer service to ensure smooth operations. Whether you're advancing your career or starting your business, the Business Management: Level 2 Certificate - Business Management will provide you with the knowledge and confidence to succeed. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Business Management: Level 3,7,5 Business Management Course. Who is this course for? Business Management: Level 3,7,5 Business Management Anyone who aspires to the top of the corporate ladder in any business or workplace setting should take this course. Those who are self-employed or own small businesses should consider taking this course. Professionals in the field of business, program managers, facility managers, and program administrators should enrol. Students and recent graduates will also benefit from this. Requirements Business Management: Level 3,7,5 Business Management To enrol in this Level 3,7,5 Business Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Business Management: Level 3,7,5 Business Management Course. Be energetic and self-motivated to complete our Business Management: Level 3,7,5 Business Management Course. Basic computer Skill is required to complete our Business Management: Level 3,7,5 Business Management Course. If you want to enrol in our Business Management: Level 3,7,5 Business Management Course, you must be at least 15 years old. Career path Business Management: Level 3,7,5 Business Management Enrolling on this Level 7 Business Management course can lead you to the following career paths: Business Manager Assistant CEO Asset Management Management Analyst Business Management Support Analyst Business Management Assistants Sales & Business Management Trainee

Course Overview Develop the skills and expertise of Lean process and Six Sigma to set up a plier for a promising career. The Lean Process and Six Sigma Masterclass course will equip you with valuable lean and Six Sigma skills and provide you with a valuable certificate to elevate your resume. The Lean Process and Six Sigma Masterclass will provide you with an overall description of Lean and Six Sigma. You will get a peek inside the Lean culture and familiarize yourself with the five key principles of lean. From the engaging lessons, you will understand the fundamentals of value stream mapping. Within no time, you will attain the expertise required for Six Sigma. This step by step learning process will teach you the details of the define phase, measure phase, control phase and more. This Lean Process and Six Sigma Masterclass course is perfect for building a solid Lean and Six Sigma foundation. Join the course and increase your employability in the relevant sector. Learning Outcomes Understand the fundamentals of Lean and Lean culture Familiarize yourself with the five principles of Lean Enrich your knowledge and understanding of value stream mapping Learn the essential skills for Six Sigma Build an understanding of the define phase, control phase and measure phase in six Sigma Who is this course for? The Lean Process and Six Sigma Masterclass is for those who want to acquire Lean process and Six Sigma skills. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Lean Process and Six Sigma Masterclass is a useful qualification to possess and would be beneficial for any related profession or industry such as: Lean Six Sigma Consultant Business Process Analyst Operating System Specialist Lean Process and Six Sigma Masterclass Module 1: Understanding Lean 00:24:00 Module 2: The Lean Culture 00:21:00 Module 3: The Five Principles of Lean 00:12:00 Module 4: Value and Waste 00:21:00 Module 5: Value Stream Mapping (VSM) 00:21:00 Module 6: The Principles of Flow and Pull 00:16:00 Module 7: Overview of Six Sigma 00:13:00 Module 8: The Define Phase 00:20:00 Module 9: The Measure Phase 00:23:00 Module 10: The Analyse Phase 00:24:00 Module 11: The Improve Phase 00:23:00 Module 12: The Control Phase 00:16:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

[Updated: February 2024] HR Management: Human Resources Management (Employment Law & Recruitment) Level 5 Diploma (QLS Endorsed) 'A bad reputation makes hiring 10% more expensive.' YOU, an HR professional, are quite uneasy with this. HR or Human Resources Management is the Most experienced professionals in the UK earn up to £55,000 annually, with entry-level occupations starting at £27,000. We are here to assist you in advancing into this fascinating profession, which is waiting for a fresh graduate. The Advanced Diploma in (HR) Human Resources at QLS Level 5 Training Offers the Following Courses: Course 01: (HR) Human Resources at QLS Level 5 Course 02: UK Payroll Administrator Course 03: UK Employment Law Course 04: Workplace Confidentiality This Diploma in (HR) Human Resources at QLS Level 5 course is endorsed by The Quality Licence Scheme & accredited by CPDQS (with 190 CPD points) A thorough introduction to the topic of human resources management will be given in this HR: Human Resources Management (Employment Law & Recruitment). The HR: Human Resources Management (Employment Law & Recruitment) course will explore key HR topics, including employee interactions, performance management, salary and benefits, and recruiting and selection. The HR: Human Resources Management (Employment Law & Recruitment) course will also cover best practices in the industry and give an overview of the legal and regulatory standards that pertain to HR management. Here are a few important skills you will achieve from our HR Management: Human Resources Management (Employment Law & Recruitment) Level 5 course: Apply the fundamentals and techniques of HR management Recruit, Hire and Retain employees Preserve good working relationships and performance Acknowledge the influence of employment legislation on HR management. Discover the fundamentals of benefits and compensation and how to use them Identify the basics of training and development and how to put them into practice Top Reviews of this HR Management: Human Resources Management (Employment Law & Recruitment) Level 5 Course This HR Course has more value than it looks to have. I have been looking for doing a Human Resources course for a long time. Reviewed by Alex I was impressed by the methodology of teaching very clear Reviewed by Delphine Makenga Betu Muya I learned a lot and you can learn in your own time. Reviewed by Safiya Laviniere HR: Human Resources Management (Employment Law & Recruitment) Diploma Course Curriculum of HR: Human Resources Management (Employment Law & Recruitment) Level 5 Module 01: Introduction to Human Resource Module 02: Employee Recruitment and Selection Procedure Module 03: Employee Training and Development Process Module 04: Performance Appraisal Management Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Ensuring Health and safety at the Workplace Module 08: Employee Termination Module 09: Employer Record and Statistics Module 10: Essential UK Employment Law Assessment Process of HR: Human Resources Management (Employment Law & Recruitment) Diploma You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass the exam and achieve Quality Licence Scheme endorsed certificate. After passing the Diploma in (HR) Human Resources at QLS Level 5 exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 200 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction to Human Resource 15:40 1: Introduction Video Preview 01:16 2: Introduction to Human Resource Preview 14:24 Module 02: Employee Recruitment and Selection Procedure 23:42 3: Employee Training and Development Process Preview 23:42 Module 03: Employee Training and Development Process 14:27 4: Employee Training and Development Process 14:27 Module 04: Performance Appraisal Management 14:15 5: Performance Appraisal Management 14:15 Module 05: Employee Relations 09:34 6: Employee Relations 09:34 Module 06: Motivation and Counselling 13:31 7: Motivation and Counselling 13:31 Module 07: Ensuring Health and safety at the Workplace 13:28 8: Ensuring Health and safety at the Workplace 13:28 Module 08: Employee Termination 10:45 9: Employee Termination 10:45 Module 09: Employer Record and Statistics 09:00 10: Employer Record and Statistics 09:00 Module 10: Essential UK Employment Law 21:44 11: Essential UK Employment Law 21:44 Assessment (Optional) 02:00 12: Assignment On Diploma in Human Resources at QLS Level 5 02:00 Order Your Certificate 02:00 13: Order Your CPD Certificate 01:00 14: Order Your QLS Endorsed Certificate 01:00 Recommendations! 01:00 15: Take your career to the next level with HF Online! 01:00 Module 11: Recruitment Management: Defining and Knowing the Position 06:28 16: Defining and Knowing the Position 06:28 Module 12: Filtering Applicants to Interview 05:33 17: Filtering Applicants to Interview 05:33 Module 13: Hiring Strategy 04:57 18: Hiring Strategy 04:57 Module 14: Lure in Great Candidates 04:12 19: Lure in Great Candidates 04:12 Module 15: Making an Offer 04:55 20: Making an Offer 04:55 Module 16: Onboarding 04:55 21: Onboarding 04:55 Module 17: Selection Process (I) 04:59 22: Selection Process (I) 04:59 Module 18: Selection Process (II) 04:36 23: Selection Process (II) 04:36 Module 19: The Interview (I) 04:55 24: The Interview (I) 04:55 Module 20: The Interview (II) 04:10 25: The Interview (II) 04:10 Free Course No 01: UK Payroll Administrator 4:12:44 26: Module 01_ Payroll System in the UK 31:29 27: Module 02_ Payroll Basics 09:47 28: Module 03_ Company Settings 07:39 29: Module 04_ Legislation Settings 07:09 30: Module 05_ Pension Scheme Basics 05:37 31: Module 06_ Pay Elements 13:59 32: Module 07_ The Processing Date 07:06 33: Module 08_ Adding Existing Employees 08:06 34: Module 09_ Adding New Employees 12:12 35: Module 10_ Payroll Processing Basics 11:20 36: Module 11_ Entering Payments 11:31 37: Module 12_ Pre-Update Reports 08:42 38: Module 13_ Updating Records 08:43 39: Module 14_ e-Submissions Basics 08:43 40: Module 15_ Process Payroll (November) 15:46 41: Module 16_ Employee Records and Reports 13:15 42: Module 17_ Editing Employee Records 06:58 43: Module 18_ Process Payroll (December) 12:17 44: Module 19_ Resetting Payments 05:08 45: Module 20_ Quick SSP 09:37 46: Module 21_ An Employee Leaves 13:15 47: Module 22_ Final Payroll Run 07:15 48: Module 23_ Reports and Historical Data 08:16 49: Module 24_ Year-End Procedures 08:54 Free Course No 02: UK Employment Law 3:23:09 50: Module 01: Basic of Employment Law 16:17 51: Module 02: Legal Recruitment Process 26:44 52: Module 03: Employment Contracts 14:06 53: Module 04: Employee Handbook 13:03 54: Module 05: Disciplinary Procedure 13:55 55: Module 06: National Minimum Wage & National Living Wage 21:57 56: Module 07: Parental Right, Sick Pay & Pension Scheme 31:13 57: Module 08: Discrimination in the Workplace 27:43 58: Module 09: Health & Safety at Work 10:21 59: Module 10: Dismissal, Grievances and Employment Tribunals 20:51 60: Module 11: Workplace Monitoring & Data Protection 06:59 Free Course No 03: Workplace Confidentiality 37:08 61: Module 01 Introduction to workplace confidentiality 03:18 62: Module 02 Business Etiquettes and Types of Confidentiality 08:01 63: Module 03 The Importance of Confidentiality 03:46 64: Module 04 Confidentiality with Co-workers 05:45 65: Module 05 Preventing Confidentiality Breach 06:08 66: Module 06 How Employers Can Protect Confidential Information 10:10 Who is this course for? HR: Human Resources Management (Employment Law & Recruitment) Diploma This HR Management: Human Resources Management (Employment Law & Recruitment) Level 5 course is suitable for the following: HR Manager HR Advisor HR Officer Recruitment Manager Talent Acquisition Specialist Employee Relations Advisor Learning and Development Manager Compensation and Benefits Specialist HR Business Partner Diversity and Inclusion Manager Organizational Development Manager HR Operations Manager HR Shared Services Manager HR Business Analyst You should enrol in this Recruitment course if you want to enrol in further: Level 2 Certificate in Recruitment Resourcing Level 3 Certificate in Principles of Recruitment Practice (RQF) CIPD HR practice HR and Marketing CIPD HR practice Human Resources Management Level 3 Certificate in Principles of Human Resource (HR) Practice (RQF) NCFE Level 3 Diploma in Skills for Business: Human Resources Certified Employee Performance Management Professional OTHM Level 3 Foundation Diploma in Employability and Workplace Skills CIPD HR practice NCFE Level 3 Diploma in Skills for Business: Human Resources Level 3 Certificate in Principles of Human Resource (HR) Practice (RQF) Level 4 Diploma in Human Resource Management Level 7 Diploma in Human Resource Management Level 2 Certificate in Recruitment Resourcing CIPD Level 3 Foundation Certificate in People Practice CIPD Level 5 Associate Diploma in People Management CIPD Level 7 Advanced Diploma in Strategic People Management Requirements HR Management: Human Resources Management (Employment Law & Recruitment) Level 5 No formal qualification is required for this HR Management: Human Resources Management (Employment Law & Recruitment) Level 5 course. Career path HR Management: Human Resources Management (Employment Law & Recruitment) Level 5 Completing this HR Management: Human Resources Management (Employment Law & Recruitment) Level 5 course can lead to a variety of career opportunities in the HR field, such as: Human Resources Officer Human Resources Manager Human Resources Adviser Talent Acquisition Specialist Employee Relations Manager Head of HR Certificates Certificate Accredited by CPDQS Digital certificate - Included Diploma in (HR) Human Resources at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in (HR) Human Resources at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS Upon finishing the (HR) Human Resources course, you need to order to receive aCertificate Accredited by CPDQSthat is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Six Sigma course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Six Sigma. Our course starts with the basics of Six Sigma and gradually progresses towards advanced topics. Therefore, each lesson of this Six Sigma is intuitive and easy to understand. So, stand out in the job market by completing the Six Sigma course. Get an accredited certificate and add it to your resume to impress your employers. Along with the Six Sigma course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Curriculum Breakdown of the Course Module 1: Understanding Lean Module 2: The Lean Culture Module 3: The Five Principles of Lean Module 4: Value and Waste Module 5: Value Stream Mapping (VSM) Module 6: The Principles of Flow and Pull Module 7: Overview of Six Sigma Module 8: The Define Phase Module 9: The Measure Phase Module 10: The Analyse Phase Module 11: The Improve Phase Module 12: The Control Phase CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Six Sigma course. Requirements To enrol in this Six Sigma course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Six Sigma. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Blue CSCS Card NVQ Level 2 Plant This qualification provides you with the opportunity to showcase their knowledge, skills and understanding in their chosen specialism. You will have the relevant experience in one of the specific areas. You will be operating on one of the following machines: Forward Tipping Dumper Ride on Roller Excavator Telehandler Induction As soon as you register you will be given a dedicated assessor. They will arrange an induction and together with your assessor, you will get to decide on the pathway which best proves your competency. The induction is used to plan out how you will gather the relevant evidence to complete the course. During the course The assessor will work with you to build a portfolio of evidence that allows you to showcase your knowledge, skills and experience. The assessor will also regularly review and provide you with feedback. This will allow you to keep on track to progress quickly. You will be assessed through various methods such as observations, written questions, evidence generated from the workplace, professional discussion, and witness testimonials. On completion Once all feedback has been agreed, the Internal Quality Assurer will review your portfolio and in agreement with your assessor the certificate will be applied for. To download our PDF for this course then please click here.

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified In the UK, the estimated salary for a Customer Service Advisor typically ranges from £18,000 to £25,000 per year, depending on experience and location. Customer Service Advisors play a vital role in solving issues and satisfying customers. Customer Service Advisor job is trending worldwide due to the growing emphasis on excellent customer service experiences, increased e-commerce activities and emphasis on business customer service reputation. Learning Outcomes: Apply defusing techniques in Customer Service interactions. Employ proactive strategies in Customer Service management. Utilise problem-solving methods to enhance Customer Service. Engage in brainstorming for effective Customer Service solutions. Channel customer anger through Customer Service skills. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Customer Service Advisor with Problem Solving Skills Diploma: Defusing Techniques: Master seven distinct defusing techniques to elevate your Customer Service aptitude. Proactive Customer Management: Implement proactive management strategies to optimise Customer Service outcomes. Problem-solving & Decision-making: Integrate critical problem-solving and decision-making methods into your Customer Service approach. Brainstorming & Reverse Brainstorming: Utilise brainstorming and reverse brainstorming to find innovative Customer Service solutions. Anger Channelling: Apply the art of anger channelling to maintain and improve Customer Service standards.

Explore our comprehensive IT Support Technician Training Course with 64 modules covering computer basics, hardware, operating systems, troubleshooting, databases, programming, and more. Perfect for beginners and professionals alike.