4560 Operations courses delivered Online

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Unleash your leadership potential and become an effective manager with our Leadership & Management Course. Master essential skills like communication, delegation, motivation, and conflict resolution. Learn to lead diverse teams, foster collaboration, and drive results in an ever-changing landscape. This comprehensive program equips you to excel in your current role and prepare for future leadership opportunities.

With the advancement of technology, networking has become a promising sector. It offers a massive number of employment opportunities with good salaries. As a network specialist, you can earn an average of £47,000 annually. Due to these reasons, the competition is also high. If you want to thrive in this sector, you must offer something extra. The Networking course can help you out. It will assist you in building your abilities in this area. From this highly informative course, you will understand networking better. The easy-to-follow modules will educate you on the fundamentals of security assessment. You will receive valuable information on security engineering. In addition, the course will help you dig deep inside identity and access management. This course is perfect for enhancing your skills in network security testing. Furthermore, you will learn the vitals of network development security. This course is focused on providing you with a valuable set and also helping you build an impressive CV. After completing the course, you will receive a certificate of achievement. This certificate will add significant value to your resume. Enrol today! Key Learnings: Learn the fundamentals of networking Understand the process of network security assessment Get an in-depth understanding of identity and access management Build your expertise in security testing Grasp the essentials of network development security Experts created the Fundamentals of Networking course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the Fundamentals of Networking course materials. Then, from any internet-enabled device, access the Fundamentals of Networking course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of the course: Fundamentals of Networking Course Module 1: Security and Risk Management Module 2: Asset Security Module 3: Security Engineering Module 4: Communication and Network Security Module 5: Identity and Access Management Module 6: Security Assessment and Testing Module 7: Security Operations Module 8: Software Development Security Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Fundamentals of Networking course. Show off Your New Skills with a Certificate of Completion The learners have to complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is designed for the following: IT professionals seeking to improve their skills and advance their careers in networking Students pursuing a degree or certification in computer science, information technology, or a related field Individuals looking to transition into a career in networking IT managers or administrators seeking to enhance their knowledge of networking concepts and technologies Small business owners and entrepreneurs who want to improve their understanding of networking for their companies Freelance technicians or consultants who want to expand their networking services Requirements The Fundamentals of Networking program does not require any prior knowledge; everyone may participate! This Fundamentals of Networking course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Fundamentals of Networking course allows you to study at your speed and grow a quality skillset. Career path The networking course will equip you with effective skills and abilities. Upon successful completion of this course, you will be able to explore career options such as: Network Specialist (Average salary range £47,000 per year) Network Technician (Average salary range £27,000 per year) Network Administrator (Average salary range £33,000 per year)

The popularity of Augmented Reality (AR) technology has escalated due to its use by market leaders like Microsoft, Apple, Google, Facebook, and Amazon. It is now a billion pounds worth of market and is considered to be the next big thing in technological evolution. Want to learn how to meld the real with the virtual? Then take a step toward developing knowledge and skills that will drive your career forward and get ahead of the curve! This Diploma In Augmented Reality at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! This course is designed to break the complex AR concepts while also teaching the various scopes of Augmented Reality in education, business, medicine, military, scientific, industrial, and governmental policies. This course incorporates the use of Augmented Reality (AR) technologies to improve the education system and provide the experience of hands-on learning. In the same way, with the help of this Augmented Reality (AR) course, you will demonstrate an understanding of the possibilities of AR in business to fast-paced business operations as well as improve customer interactions to make better purchase decisions. Likewise, this Augmented Reality (AR) course will develop your perception of the applications of technology in the medical field as well as how governments can use such engineering for the welfare of the country and economy. Last but not least, this Augmented Reality (AR) course will prepare you to assess the future of AR and various career paths relating to it. This Augmented Reality (AR) training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! What will you learn? An Overview of Augmented Reality The scope of AR in education and business The Application of AR in the medical field Military, Scientific, Industrial, and Government purposes How to plan and create projects Analyse and evaluate the future Nano-scale technology Uses of AR in the human body Get Additional Courses as Gifts Diploma in Python Programming Take a step toward a brighter future! Why Prefer This Augmented Reality (AR) Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of the course: Module 01: Introduction Module 02: Application in Education Module 03: Application in Business Module 04: Application in Medicine Module 05: Other Key Applications Module 06: Assessing the Future Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma In Augmented Reality at QLS Level 4 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is open to everyone of all academic backgrounds. However, this Augmented Reality course is mostly preferable by: Computer programming students interested in C# programming Anyone who wants to develop Applications Anyone interested to learn about new skills to comply with the evolving industry Career path Enrolling on this course can lead you to the following career paths: Content Developer Content Strategist User Experience Designer Designer, Animator or Sound Artist AR Community Manager AR Project Manager And many more! Certificates Certificate Accredited by CPDQS Digital certificate - £10 Diploma in Augmented Reality at QLS Level 4 Hard copy certificate - £99 Show off Your New Skills With a Certificate of Completion After completing the Diploma in Augmented Reality at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery Certificate Accredited by CPDQS Upon finishing the Augmented Reality course, you need to order to receive a Certificate Accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

>>24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!<< In autumn, you plot and plan. In spring, you move! If you are looking to embark on a long-standing, sought-after career, take the first step to a successful walk of life with this highly regarded Diploma in Import/Export at QLS Level 4. "Creativity is an import/export business" Be the perfectionist of this creative business and shine as a successful entrepreneur. This Import/Export processing course will provide you with the essential knowledge and skills and helps you flourish in your career. This Diploma in Import/Export at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! The Import/Export course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Import/Export course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Import/Export course. After this Import/Export course, you will be able to learn: An in-depth study of the fundamentals of import and export. In-depth understanding of all import/export laws and regulations. Step-by-step instructions about how to organise your import/export business. For an import/export firm, familiarity with the three E's of product selection is essential. Expertise in locating clients and determining your target market. Knowledge of the most crucial aspects of being a successful exporter. Strong documentation and supply chain management knowledge. Pricing, payment, and shipment procedures are all skills that must be mastered. Knowing the tools that are required for trading. Why Prefer Us? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of this Import/Export Diploma: Module 01: Introduction Module 02: Organising the Import/Export Operation Module 03: Products for Your Import/Export Business Module 04: Target the Marketing and Find Your Customers Module 05: Searching, Marketing, and Distribution Module 06: Documentation and Supply Chain Management Module 07: Pricing, Payment and Shipping Procedure Module 08: Necessary Tools for Trading Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Import/Export at QLS Level 4 exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Import/Export Diploma is ideal for: Entrepreneurs who want to explore international trade opportunities Individuals who want to start a career in import/export operations Existing import/export traders who want to enhance their knowledge and skills Requirements You will not need any prior background or expertise to enrol in this Import/Export Diploma. Career path With the support and proper guidance, you will learn the skills and knowledge that will help sharpen your career at; Import and Export Controller/ Coordinator/ Operator Sales & Shipping Administrator Import/Export Administrator Depending on your profession, you may receive anything between £25,000 to £75,000 per year in the UK. Certificates CPDQS Accredited Certificate Digital certificate - £10 Diploma in Import/Export Processing at QLS Level 4 Hard copy certificate - £99 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Import/Export Processing at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! The phrase "know your customer" (KYC) refers to a strategic method of locating, confirming, and identifying clients in order to determine their sincerity. Before allowing customers access to their services or products, businesses must perform background checks on them. What techniques can you employ to successfully confirm a customer's identity? You'll learn about the idea of KYC (Know Your Customer) as well as how to confirm customers' identities and stop fraud. This Diploma in KYC (Know Your Customer) at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? Our unique KYC (Know Your Customer) course might help you get there! Expand your expertise with high-quality training - study the KYC (Know Your Customer) course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the KYC (Know Your Customer) online training course. The KYC (Know Your Customer) course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the KYC (Know Your Customer) course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this KYC (Know Your Customer) course. This KYC (Know Your Customer) training can help you to accomplish your ambitions and prepare you for a meaningful career. So, enrol on this KYC (Know Your Customer) course today and gear up for excellence! Take a step toward a brighter future! Why Prefer Us? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content Free Assessments 24/7 Tutor Support *** Course Curriculum *** Here is the curriculum breakdown of the KYC (Know Your Customer) course: Module 1: Introduction to KYC Module 02: Customer Due Diligence Module 03: AML (Anti-Money Laundering) Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Module 05: Regulations to be Complied by Industries Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Know Your Customer (KYC) at QLS Level 3exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this KYC (Know Your Customer) course. This course is open to everybody. Disclaimer: Please note that this course provides valuable and significant theoretical training for all. However, it does not offer official qualifications for professional practices. Always check details with the appropriate authorities or management. Career path Enrolling on this KYC (Know Your Customer)Course can lead you to the following career opportunities: AML Advisor Analyst Compliance Specialist Compliance Officer Digital Marketer Customer Relationship Manager And many more! Certificates Certificate Accredited by CPDQS Digital certificate - £10 Diploma in Know Your Customer (KYC) at QLS Level 3 Hard copy certificate - £89 Show off Your New Skills with a Certificate of Completion After completing the Diploma in Know Your Customer (KYC) at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery Certificate Accredited by CPDQS Upon finishing the Know Your Customer - KYC course, you need to order to receive a Certificate Accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Are you ready to hit the road as a HGV driver? Look no further! Our HGV Training course is the perfect choice for anyone looking to pursue a career in the transport industry. This comprehensive HGV Training covers everything you need to know about driving and maintaining heavy goods vehicles, ensuring you have the knowledge and skills to operate them safely and efficiently. Throughout this HGV Training course, you will learn about the characteristics of vehicles, driving regulations, load restraint, health and conduct, and much more. Our course will guide you through each module, providing knowledge that you can apply to your daily work as an HGV driver. By the end of this course, you will learn about the challenges of this exciting and lucrative career and have the confidence to face them. Whether you are starting from scratch or upgrading your skills, our HGV Training course is the perfect investment in your future. The Comprehensive HGV Training course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Comprehensive HGV Training course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. Learning Outcomes of HGV Training: Understand the characteristics of heavy goods vehicles and their limitations. Comply with driving regulations and record-keeping requirements. Load and restrain cargo safely and efficiently. Develop good driving habits and maintain a high standard of conduct on the road. Demonstrate knowledge of vehicle maintenance and inspection procedures for HGV Training. Pass the CPC test and obtain a qualified LGV driver's licence. Pursue a career in the transport industry as a professional HGV driver. This Comprehensive HGV Training training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Choose Our HGV Training Course: Opportunity to earn a certificate on HGV Training accredited by CPDQS. Get a free student ID card Get instant access to this HGV Training course. Learn HGV Training from anywhere in the world HGV Training is affordable and simple to understand HGV Training is entirely online, interactive lesson with voiceover audio Lifetime access to the HGV Training course materials HGV Training comes with 24/7 tutor support Our HGV Training course is a comprehensive programme designed to equip you with the knowledge and skills necessary to operate heavy goods vehicles safely and efficiently. Through the extensive lesson plan, you will learn about vehicle characteristics, load restraint, driving regulations, and much more. Our expert trainers will guide you through each module, providing hands-on experience and preparing you for the CPC test. Upon successful completion of this course, you will be a qualified LGV driver, ready to pursue a fulfilling career in the transport industry. Start your learning journey straight away with this Comprehensive HGV Training course and take a step toward a brighter future! *** Course Curriculum of HGV Training*** Module 01: Knowing Your LGV Module 02: Characteristics of Vehicle Module 03: Vehicle Limit Module 04: Loads and Load Restraint Module 05: Drivers' Hours and Records Module 06: Vehicles and Driving Module 07: Health and Conduct Module 08: Your LGV Module 09: Qualified LGV Driver Module 10: Provisional LGV Licence Module 11: CPC Test Part 01 and 02 Module 12: CPC Test Part 03 and 04 Assessment Process of HGV Training Once you have completed all the modules in the Comprehensive HGV Training course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in pursuing a career as an HGV driver. Existing drivers looking to upgrade their skills and knowledge. Employers seeking to train their staff in HGV driving and regulations. Individuals who want to develop their knowledge of heavy goods vehicle maintenance and inspection. Requirements You will not need any prior background or expertise to enrol in this course. Career path Transport Manager: £25,000 - £50,000 per year Logistics Coordinator: £20,000 - £35,000 per year Freight Forwarder: £18,000 - £30,000 per year Operations Manager: £30,000 - £60,000 per year Distribution Manager: £30,000 - £50,000 per year Certificates Certificate Accredited by CPDQ Digital certificate - £10 Certificate Accredited by CPDQ Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Learn how to think outside the box and do more than manage with the Strategy Manager Training course. This in-depth course is ideal for middle to senior managers and covers all aspects of strategic management, exploring the critical success factors for driving positive change. This course starts by outlining the fundamentals of project management and the concepts and theories of strategic management. You will learn how to identify your organisation's needs and assess its goals to be able to implement effective strategies for change. Throughout the course, you will develop your logical thinking and problem-solving skills to be able to overcome challenges and identify solutions. This instructor-led program is packed with helpful tips and advice to boost your professional development. Your Learning Goals : Get an in-depth introduction to project management fundamentals Explore the key concepts and theories of strategic management Familiarise with the role and responsibilities of a strategy manager Discover the key success factors in strategic management Learn how to assess organisational goals and determine areas for improvement Understand how to think and act strategically when implementing change Develop your logical thinking, planning and problem-solving skills Learn from the experts, including popular case studies and practical exercises Who is this Course for? This course is ideal for middle to senior managers who are looking for ways to integrate effective strategies for managing business operations. This course is also suitable for strategy managers who wish to brush up on their knowledge and skills. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have a solid understanding of a wide range of operational models and methodologies for effective strategic management. Career opportunities in this field include: Strategy Manager Senior Strategy Consultant Strategy and Projects Lead Change Manager Course Curriculum The Basics of Project Management The Basics of Project Management FREE 00:16:00 Certification 00:16:00 Guide Knowledge Areas 00:14:00 The Keys to Success The Keys to Success 00:22:00 Strategy Basics Strategy Basics 00:17:00 Strategy Map 00:15:00 Mission, Values, Vision & Strategy 00:11:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Delegation isn’t about offloading tasks—it’s about elevating performance. The Delegation: 20-in-1 Premium Online Courses Bundle is built for leaders, managers, and coordinators ready to drive results through strategic distribution of work and people management. If you're aiming for leadership roles or operational excellence, this is the bundle that puts you on every shortlist. Description Effective delegation is one of the most in-demand leadership skills across industries—from manufacturing to marketing, logistics to tech. Employers want candidates who can manage projects, lead teams, and make smart use of time and talent. This bundle proves you have what it takes to step into authority with confidence. With 20 high-impact certifications, you'll be equipped for supervisory, project management, or operations-focused roles in organisations of any size. It’s an unmatched package for those who want to stand out without breaking the bank. Roles are filling fast—don't miss the chance to be the hire who knows how to lead, not just do. FAQ Q: What jobs can this help me get? A: Team leader, project coordinator, operations manager, team supervisor, workflow analyst, or production planner. Q: Which industries is this relevant to? A: Business operations, logistics, manufacturing, HR, corporate training, and SME management. Q: Will I receive certificates for each course? A: Yes—20 individual certificates will strengthen your CV and LinkedIn profile. Q: Can beginners take this bundle? A: Absolutely. It’s perfect for those starting out or transitioning into leadership roles. Q: How flexible is access? A: Learn entirely at your own pace with lifetime access.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Know Your Customer (KYC) will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Know Your Customer (KYC) will help you keep ahead of the pack. The Know Your Customer (KYC) incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this coursewill add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Know Your Customer (KYC), you can equip yourself with the essentials to keep you afloat into the competition. Along with this Know Your Customer (KYC) course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Know Your Customer (KYC)? Course 01: Know Your Customer (KYC) Course 02: Sales: Psychology of Customers Course 03: Customer Relationship Management Course 04: Phone-Based Customer Service Course 05: Retail Management - Level 5 Course 06: GCSE English Course 07: Public Speaking and Presentation Skill Course Course 08: The Formula to Talk with Strangers Course 09: Level 2 Microsoft Office Essentials Course 10: Time Management Course 11: Stress Management Training So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Know Your Customer (KYC): One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and in-demand skills without leaving your home. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of Know Your Customer (KYC) Bundle Course 01: Know Your Customer (KYC) Module 01: Introduction to KYC Module 02: Customer Due Diligence Module 03: AML (Anti-Money Laundering) Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Module 05: Regulations to be Complied by Industries Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance Course 02: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 03: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 04: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 05: Retail Customer Service Training Module 01: Who We Are and What We Do Module 02: The Sales Process and Dealing with Customers at the Checkout Module 03: Importance of Consumer Behaviour Module 04: Taking Trends and Targeting Customers Effectively Module 05: The Importance of Communicating with Customers Module 06: Identifying and Addressing Customer Needs Module 07: Generating Return Business Module 08: In-Person Customer Service Module 09: Giving Customer Service over the Phone Module 10: Providing Electronic Customer Service Module 11: Recovering Difficult Customers Module 12: Understanding When to Escalate Course 06: GCSE English Module 01: Introduction to GCSE English Module 02: Edexcel English Section A Part 01 Module 03: Edexcel English Section A Part 02 Module 04: Edexcel English Section B Module 05: Edexcel English Section C and many more... Course 07: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus Course 08: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 09: Level 2 Microsoft Office Essentials ***Excel 2016*** Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks ***Word 2016*** Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) ***PowerPoint 2016*** PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentatin ***Access 2016*** Introduction to Access Modify Data Working with Queries Access Forms Working with Reports Course 10: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Know Your Customer (KYC) bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Know Your Customer (KYC) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included