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4208 Operations courses delivered Online

Personal Assistant Training

By Online Training Academy

Are you ready to excel as a Personal Assistant? Our comprehensive training program is designed to equip you with the essential skills and knowledge needed to thrive in this dynamic role. Whether you're new to the field or looking to enhance your existing skills, our modules cover everything from basic administrative tasks to advanced management techniques. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Personal Assistant Training course, learners will gain essential skills to excel in administrative roles. They will develop proficiency in managing meetings and conferences, handling business communications effectively through phone and writing skills, and providing excellent customer service. The course teaches organizational skills crucial for maintaining efficient workflows, including planning, scheduling, and managing petty cash and invoicing. Learners will also understand the importance of maintaining records and filing systems accurately, reflecting high standards of professionalism and ethics. They will learn how to represent their employers professionally and manage time effectively, ensuring tasks are completed efficiently. Additionally, the course covers arranging travel and handling mail services, equipping learners with comprehensive skills needed to support executives and manage office operations smoothly. Course Curriculum Module 01: Introduction to Personal Assistant Module 02: Introduction to Reception and Receptionist Module 03: Organising Meetings and Conferences Module 04: Business Telephone Skills Module 05: Business Writing Skills Module 06: Communication Skills Module 07: Customer Service Module 08: Effective Planning and Scheduling Module 09: Invoicing and Petty Cash Module 10: Mail Services and Shipping Module 11: Organisational Skills Module 12: Professional Conduct and Ethics of Paralegals Module 13: Record Keeping and Filing Systems Module 14: Representing Your Boss and Company Module 15: Time Management Module 16: Travel Arrangements Learning Outcomes: Describe the role of a Personal Assistant and Receptionist efficiently. Manage meetings and conferences effectively using appropriate organizational skills. Demonstrate proficiency in business telephone and writing etiquette. Apply effective communication and customer service techniques in professional settings. Utilize planning, scheduling, and time management skills optimally. Execute travel arrangements and manage record keeping with accuracy and confidentiality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Personal Assistant Training 4:47:50 1: Module 01: Introduction to Personal Assistant 10:33 2: Module 02: Introduction to Reception and Receptionist 14:09 3: Module 03: Organising Meetings and Conferences 17:13 4: Module 04: Business Telephone Skills 10:58 5: Module 05: Business Writing Skills 27:05 6: Module 06: Communication Skills 16:12 7: Module 07: Customer Service 09:54 8: Module 08: Effective Planning and Scheduling 34:18 9: Module 09: Invoicing and Petty Cash 18:19 10: Module 10: Mail Services and Shipping 17:07 11: Module 11: Organisational Skills 17:07 12: Module 12: Professional Conduct and Ethics of Paralegals 15:03 13: Module 13: Record Keeping and Filing Systems 17:28 14: Module 14: Representing Your Boss and Company 24:05 15: Module 15: Time Management 23:05 16: Module 16: Travel Arrangements 14:14 17: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring to work as Personal Assistants or Receptionists. Professionals seeking to enhance their administrative and organizational skills. Graduates preparing for roles in business support and office management. Career changers interested in administrative careers in various industries. Anyone wanting to develop comprehensive office and administrative competencies. Career path Receptionist Executive Assistant Administrative Officer Office Manager Events Coordinator Travel Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Personal Assistant Training
Delivered Online On Demand5 minutes
£12

Ecommerce Management Level 3 Training

By Online Training Academy

Ecommerce Management Level 3 Training Course provides vital insights into the dynamic world of online commerce. In today's digital landscape, where Ecommerce reigns supreme, mastering these skills is paramount. This course equips learners with comprehensive knowledge, spanning from understanding Ecommerce fundamentals to honing marketing strategies and transaction management. With modules covering essential areas like Ecommerce strategy, customer service, marketing, and analytics, graduates emerge equipped to navigate the complexities of online business. In the UK, where the Ecommerce sector is burgeoning, the demand for skilled professionals is high. Possessing this certification opens doors to various job opportunities, with salaries ranging from £25,000 to £45,000 per annum depending on experience and expertise. The advantages of this Ecommerce Management Level 3 Trainingcourse are manifold, especially as Ecommerce continues to grow, with a projected increase of 15% annually. Mastering Ecommerce management ensures relevance and competitiveness in the ever-evolving digital marketplace. Key Features: CPD Certified Ecommerce Management Course Free Certificate from Reed CIQ Approved Ecommerce Management Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction To Electronic Commerce Module 02: Ecommerce Strategy And Implementation Module 03: Customer Service Module 04: Products, Brands, And Services Module 05: Content Planning And Production Module 06: Use Of Social Networks Module 07: Marketing Module 08: Creating An Engaging User Experience Module 09: Transaction Management Module 10:Ecommerce Analytics Learning Outcomes: Analyze Ecommerce strategies for effective implementation and growth. Develop customer service techniques tailored for online businesses. Craft compelling content plans aligned with brand and product strategies. Utilize social networks to enhance brand visibility and engagement. Implement transaction management systems to ensure smooth online operations. Interpret Ecommerce analytics to make data-driven business decisions. CPD 10 CPD hours / points Accredited by CPD Quality Standards Ecommerce Management Level 3 Training 2:06:10 1: Module 01: Introduction To Electronic Commerce Preview 12:03 2: Module 02: E-Commerce Strategy And Implementation 14:03 3: Module 03: Customer Service 13:26 4: Module 04: Products, Brands, And Services 19:14 5: Module 05: Content Planning And Production 08:07 6: Module 06: Use Of Social Networks 09:20 7: Module 07: Marketing & Advertising 21:52 8: Module 08: Creating An Engaging User Experience 08:07 9: Module 09: Transaction Management 13:00 10: Module 10: E-Commerce Analytics 05:58 11: CPD Certificate - Free 01:00 Who is this course for? This Ecommerce Management Level 3 Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Ecommerce Management Level 3 Training. Moreover, this course is ideal for: Individuals aspiring to manage or start Ecommerce businesses. Marketing professionals seeking to specialize in online retail management. Entrepreneurs aiming to enhance their Ecommerce venture's performance. Retail managers transitioning into the Ecommerce space. Students interested in pursuing careers in online business management. Requirements There are no requirements needed to enrol into this Ecommerce Management Level 3 Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Ecommerce Management Level 3 Training course. Career path After finishing this Ecommerce Management course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Ecommerce Management are: Ecommerce Manager - £30K to £60K/year. Digital Marketing Specialist - £25K to £45K/year. Online Merchandiser - £20K to £40K/year. Ecommerce Analyst - £25K to £50K/year. Customer Experience Manager - £25K to £45K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Ecommerce Management Level 3 Training
Delivered Online On Demand2 hours 6 minutes
£12

Web Design with HTML5, CSS3 and Bootstrap

4.8(9)

By Skill Up

Master Web Design using HTML5, CSS3, and Bootstrap. Dive deep into designing modern, responsive websites that impress.

Web Design with HTML5, CSS3 and Bootstrap
Delivered Online On Demand8 hours 8 minutes
£13.99

Microsoft Excel Advanced Diploma

5.0(1)

By Course Gate

Master advanced Excel skills and boost your career with our Microsoft Excel Advanced Diploma Course. Gain proficiency in data analysis, understand advanced features, and develop practical expertise.

Microsoft Excel Advanced Diploma
Delivered Online On Demand4 hours 2 minutes
£11.99

Dynamic Excel Gantt Chart and Timelines

5.0(1)

By Course Gate

Master the art of project planning with our Dynamic Excel Gantt Chart and Timelines course. Learn to create and manage dynamic Gantt charts and timelines. Ideal for project managers, data analysts, and business professionals. Enrol today!

Dynamic Excel Gantt Chart and Timelines
Delivered Online On Demand2 hours 11 minutes
£11.99

Diploma in Tour Guide Training - Level 5 (QLS Endorsed)

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Diploma in Tour Guide Training - Level 5  (QLS Endorsed)
Delivered Online On Demand5 hours
£15

Diploma in Facilities Management - Level 5 (QLS Endorsed)

By Kingston Open College

Level 5 Diploma | QLS Endorsed+CPD QS Accredited - Dual Certification | 24/7 Tutor Support | All-Inclusive Cost

Diploma in Facilities Management  - Level 5 (QLS Endorsed)
Delivered Online On Demand4 hours
£15

Functional Skills Level 2 - Maths and English

4.5(3)

By Studyhub UK

Imagine entering a realm where English prose and mathematical formulas dance together in perfect harmony, creating a tapestry of information that nourishes your mind and soul. This is what our Functional Skills Level 2 - Maths and English course promises - a symbiotic blend of numerical precision and linguistic elegance that empowers you to unlock your full potential. As you delve into the intricacies of multiplication, decimals, and grammar, you'll find yourself armed with the tools to conquer academic and professional challenges with ease. Each lesson is a stepping stone towards mastery, with expertly crafted content that makes learning feel like a thrilling adventure. The interactive lectures and practical exercises are your companions on this journey, guiding you towards a realm of clarity and confidence. No longer will you feel daunted by complex word problems or perplexed by the intricacies of sentence structure. Instead, you'll embrace them as opportunities to showcase your newfound prowess. As you emerge from this transformative experience, you'll find yourself not just proficient, but fluent in the language of Maths and English. Your enhanced skills will open doors to new opportunities, enabling you to communicate more effectively, solve problems with precision, and excel in your academic and professional pursuits. Learning Outcomes Apply multiplication techniques for digit numbers 11, 22, 33. Understand and utilise decimal and fraction conversions. Solve word problems involving ratios and proportions. Gain proficiency in basic grammar and sentence structure. Develop skills for accurate spelling and punctuation use. Understand operations on integers and rational numbers. Solve complex problems using BODMAS rules. Why Choose This Course Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this course for? Students aiming to enhance their Maths and English skills. Professionals seeking to improve their linguistic abilities. Individuals preparing for competitive exams. Anyone interested in expanding their academic knowledge. Individuals seeking to develop critical thinking skills. Career Path Increased eligibility for jobs requiring strong Maths and English skills. Writer or Editor Communications Specialist Data Analyst Teacher or Tutor in Maths or English Administrative or Office Professional. Salary range in the UK: £20,000 - £40,000, depending on the field and position. Certification  Upon completion of the Functional Skills Level 2 - Maths and English course materials, you are eligible to take a written assignment test either during or post-course. Successfully passing the test allows you to obtain the PDF certificate for £5.99. Additionally, you may order an original hard copy certificate at an extra cost of £9.60. Prerequisites  There are no prerequisites or prior qualifications required to enrol in the Functional Skills Level 2 - Maths and English course. This programme has been professionally developed to be compatible with all PCs, Macs, tablets, and smartphones. Conveniently access the course content from any location at any time, provided you have a reliable internet connection. Course Curriculum Functional Maths Training Course Lecture 1 Introduction 00:02:00 Lecture 2 Multiplying any digit number by 11, 22, and 33 00:09:00 Lecture 3 Integers and ordering of integers 00:06:00 Lecture 4 Addition and Subtractions of Integers 00:07:00 Lecture 5 Operations on Integers 00:04:00 Lecture 6 Multiplication and Division of Integers 00:04:00 Lecture 7 Powers of Integers (Exponents) 00:04:00 Lecture 8 Complete knowledge about factors and multiples 00:06:00 Lecture 9 Divisibility tests for 2,3,4,5,6 00:07:00 Lecture 10 Divisibility rules 7,8,9,10,11 00:06:00 Lecture 11 Prime Factorization 00:06:00 Lecture 12 Highest Common Factor HCF 00:10:00 Lecture 13 Least Common Multiple LCM 00:16:00 Lecture 14 Relation between LCM and HCF 00:04:00 Lecture 15 Classification of Fractions 00:04:00 Lecture 16 Convert mixed to improper and improper to mixed fractions 00:03:00 Lecture 17 Equivalent Fractions 00:04:00 Lecture 18 Comparing Fractions after converting to like fractions 00:09:00 Lecture 19 Reducing a fraction to lowest term 00:04:00 Lecture 20 Addition and subtraction OF fractions 00:08:00 Lecture 21 Multiplication and division of fractions 00:11:00 Lecture 22 Word problems on fractions 00:16:00 Lecture 23 BODMAS and rules to remove brackets 00:03:00 Lecture 24 Simplify expressions using BODMAS rules 00:05:00 Lecture 25 Simplify expressions involving fractions using BODMAS 00:07:00 Lecture 26 Decimal numbers in relation to fractions 00:08:00 Lecture 27 Like and unlike Decimals 00:05:00 Lecture 28 Ordering of Decimal numbers 00:10:00 Lecture 29 Addition and subtraction of Decimal 00:07:00 Lecture 30 Multiplication of Decimal 00:03:00 Lecture 31 Division of Decimal 00:05:00 Lecture 32 Rational number 00:02:00 Lecture 33 Representation of Rational Numbers on Number line 00:04:00 Lecture 34 Determining which fraction is terminating or non terminating 00:05:00 Lecture 35 shortcut method of writing decimal expansion of fraction to decimal 00:08:00 Lecture 36 Rounding to whole number 00:06:00 Lecture 37 Rounding to required number of decimals (1 d.p. ) 00:05:00 Lecture 38 rounding to significant digits 00:07:00 Lecture 39 Practice question on three methods of approximation 00:05:00 Lecture 40 Estimation 00:05:00 Lecture 41 Scientific Notation 00:07:00 Lecture 42 Operation on numbers when they are in scientific notation 00:06:00 Lecture 43 Percentage to fraction and fraction to percentage 00:06:00 Lecture 44 Percentage of a quantity and conversation to decimal 00:06:00 Lecture 45 Expressing one quantity as percentage of another quantity 00:06:00 Lecture 46 Finding increase decrease percent 00:05:00 Lecture 47 Uses of percentages-Word Problems 00:09:00 Lecture 48 Ratio- How to express as simple ratio 00:09:00 Lecture 49 How to compare Ratios 00:04:00 Lecture 50 Word problems on finding ratios 00:07:00 Lecture 51To divide a given quantity into a given Ratio 00:11:00 Lecture 52 Proportion 00:04:00 Lecture 53 Practice problems on Proportion 00:06:00 Lecture 54 Continued proportion 00:06:00 Lecture 55 Direct Variation ( or proportion) 00:04:00 Lecture 56 Problems based on Direct proportion 00:10:00 Lecture 57 Inverse Variation ( or proportion) 00:10:00 Lecture 58 Multiple Ratios 00:10:00 Lecture 59 Basics - Profit and Loss 00:04:00 Lecture 60 More practice problems on Profit & Loss 00:06:00 Lecture 61 Selling price formula and Problems 00:04:00 Lecture 62 Cost price formula and Problems 00:03:00 Lecture 63 Higher problems on Profit and Loss 00:08:00 Lecture 64 Basics - Discount.mp4 00:05:00 Lecture 65 Practice problems on Discount 00:04:00 Lecture 66 Tax 00:06:00 Functional skills English Introduction to the Course 00:13:00 Basics of Grammar 00:16:00 The Basics of Sentence 00:11:00 Structure of Sentence 00:19:00 Question 00:13:00 Punctuation & Capitalisation 00:24:00 Spelling 00:27:00 Common Mistakes and Ways to Improve 00:21:00

Functional Skills Level 2 - Maths and English
Delivered Online On Demand9 hours 20 minutes
£10.99

Responsibilities of Care Manager

4.5(3)

By Studyhub UK

Welcome to a transformative journey where you step into the pivotal role of a Care Manager. Beyond the routine, this course, 'Responsibilities of Care Manager,' invites you to embark on a learning experience that transcends traditional care management paradigms. Imagine learning decision-making strategies that are not just theoretical but tailored for real-world care scenarios. Delve into the intricacies of data, information, and intelligence, and discover how they form the bedrock of effective care management. This course isn't just about duties; it's about honing the art of balancing values and priorities, ensuring a holistic approach to care leadership. As you navigate modules crafted to empower, you'll explore the dynamic landscape of stakeholders' roles, mastering the delicate art of collaboration and communication. Reviews and evaluation take center stage, offering you insights into refining processes and enhancing the quality of care. Addressing conflicts, complaints, and duty with finesse becomes second nature. Are you ready to elevate your role as a Care Manager? Enroll now and let the journey begin! Learning Outcomes Acquire decision-making prowess tailored for care management contexts. Navigate the nuances of data, information, and intelligence in healthcare settings. Cultivate a skillset for balancing values and priorities in care leadership. Understand and effectively engage with stakeholders in the care ecosystem. Master the art of conducting insightful reviews and evaluations in care processes. Why choose this Responsibilities of Care Manager course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Responsibilities of Care Manager course for? Aspiring Care Managers looking to step into leadership roles. Current Care Managers seeking to enhance their decision-making skills. Professionals in the healthcare sector aiming to transition into management roles. Individuals passionate about making a positive impact on healthcare processes. Those desiring a comprehensive understanding of conflicts and complaints resolution. Career path Clinical Services Manager: £40,000 - £60,000 Healthcare Operations Manager: £35,000 - £50,000 Quality Assurance Coordinator: £30,000 - £45,000 Patient Experience Manager: £35,000 - £55,000 Clinical Governance Specialist: £40,000 - £65,000 Healthcare Consultant: £45,000 - £70,000 Prerequisites This Responsibilities of Care Manager does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Responsibilities of Care Manager was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Decisions-Making in Care Management Decisions-Making in Care Management 00:13:00 Module 02: Data, Information and Intelligence Data, Information and Intelligence 00:12:00 Module 03: Value & Priority Value & Priority 00:13:00 Module 04: Stakeholders' Role Stakeholders' Role 00:13:00 Module 05: Reviews and Evaluation Reviews and Evaluation 00:13:00 Module 06: Evaluation of Process Used Evaluation of Process Used 00:13:00 Module 07: Conflicts, Complaints & Duty Conflicts, Complaints & Duty 00:16:00

Responsibilities of Care Manager
Delivered Online On Demand1 hour 33 minutes
£10.99

The Principles of Ethical Leadership

4.3(43)

By John Academy

Course overview Leaders are of different forms. Some lead teams and organizations and some of the roles have direct impact on the world. Ethical leadership is essential in all forms of leading. The Principles of Ethical Leadership course will guide you through the vital principles of ethical leadership to become a moral leader.  Leaders are responsible for making decisions for business operations. Approaching ethics to decisions can positively impact the employers, customers, and organization. Through this The Principles of Ethical Leadership course, you will get equipped with the fundamental skills to make evidence-based decisions. You will learn the sequence of mapping your moral compass, understand ethical team leadership principles and ethical organizational leadership principles. Once you complete the course, you will have a clear concept of ethical leadership and implement ethics in the workplace to create a supportive and honest work environment. Learning outcomes Find the essence of leadership Understand the difference between followership and leadership Explore what is a moral compass and how to apply it Learn the principles of ethical leadership Have a better grasp of the ethical organizational leadership principles Strengthen your knowledge of ethical team leadership principles Learn the principles of ethical leadership in the world Who Is This Course For? The Principles of Ethical Leadership course is highly beneficial for anyone interested in gaining the relevant skills in Ethical Leadership. In addition, the skills gained from this training will provide excellent opportunities for career advancement.  Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Principles of Ethical Leadership Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Team Leader Manager Controller Executive Director Coordinator The Principles of Ethical Leadership Leadership, Followership and Ethical Context Ethical Awareness 00:06:00 Essence of Leadership 00:10:00 Followership vs Leadership 00:08:00 Mapping Your Moral Compass 00:08:00 Recapping Ethical Intelligence 00:04:00 Ethical Leadership Framework 00:08:00 Ethical Leadership Fred Rogers 00:12:00 Scott Tucker Part 1 00:12:00 Scott Tucker Outcome 00:05:00 5 Principles of Ethical Team Leadership 00:15:00 Ethical Team Leadership Gregg Popovich 00:08:00 Elizabeth Holmes - hang on, this is crazy 00:14:00 Aftermath of Elizabeth Holmes 00:05:00 5 Principles of Ethical Team Leadership 00:15:00 Ethical Leadership of an Organization Gary Hirshberg 00:09:00 Michael Pearson Part 1 00:10:00 Valeant Aftermath 00:04:00 5 Principles of Ethical Organizational Leadership 00:15:00 Ethical Leadership in the World Jacinda Ardern 00:08:00 Rex Tillerson 00:14:00 5 Principles of Ethical Leadership in the World 00:12:00 Course Conclusions 00:09:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The Principles of Ethical Leadership
Delivered Online On Demand3 hours 31 minutes
£18