4589 Operations courses in Minster delivered Online

24 Hour Flash Deal **25-in-1 Visual Merchandising Diploma - CPD Certified Mega Bundle** Visual Merchandising Diploma - CPD Certified Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Visual Merchandising Diploma - CPD Certified package online with Studyhub through our online learning platform. The Visual Merchandising Diploma - CPD Certified bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Visual Merchandising Diploma - CPD Certified course provides complete 360-degree training on Visual Merchandising Diploma - CPD Certified. You'll get not one, not two, not three, but twenty-five Visual Merchandising Diploma - CPD Certified courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Visual Merchandising Diploma - CPD Certified courses are yours for as long as you want them once you enrol in this course This Visual Merchandising Diploma - CPD Certified Bundle consists the following career oriented courses: Course 01: Visual Merchandising Course 02: Merchandising Course 03: Retail Management Course 04: Retail Customer Service & Effective Customer Targeting Course 05: Understanding Retail and Operations Management Strategies Course 06: E-Commerce: Complete Guide to Income Mastery Course 07: Product Management Course 08: Brand Branding Course 09: Sales and Marketing Course 10: Diploma in Interior Design, Furniture Restoration and Painting Course 11: Interior Design: Styling & Staging Course 12: Interior Design Essentials for Homeowners: Style Your Space Course 13: Creating Children's Room: Kids Rooms Interior Design Course 14: Home Decoration and Refurbishment Course 15: Mastering Colour-Architectural Design & Interior Decoration Course 16: Strategic Planning and Implementation Course 17: Digital Art - Sketching In Photoshop Course 18: Facilities Management Course 19: 3D Modeling for 3D Printing Course 20: Fine Art Course 21: Art Conservation Techniques: Preserving and Restoring Precious Artworks Course 22: Needle Felting Artistry: Creating Beautiful Textile Designs Course 23: Designing Landscapes: The Art of Landscape Architecture Course 24: Shopify: A step by Step Guide to Creating an Online Store Course 25: Workplace Productivity Training The Visual Merchandising Diploma - CPD Certified course has been prepared by focusing largely on Visual Merchandising Diploma - CPD Certified career readiness. It has been designed by our Visual Merchandising Diploma - CPD Certified specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Visual Merchandising Diploma - CPD Certified Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Visual Merchandising Diploma - CPD Certified bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Visual Merchandising Diploma-CPD Certified Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Visual Merchandising Diploma - CPD Certified Elementary modules, allowing our students to grasp each lesson quickly. 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This Visual Merchandising Diploma - CPD Certified training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Visual Merchandising Diploma - CPD Certified Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Visual Merchandising Diploma - CPD Certified course, all you need is - A smart device A secure internet connection And a keen interest in Visual Merchandising Diploma - CPD Certified Career path You will be able to kickstart your Visual Merchandising Diploma - CPD Certified career because this course includes various courses as a bonus. This Visual Merchandising Diploma - CPD Certified is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Visual Merchandising Diploma - CPD Certified career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

24 Hour Flash Deal **25-in-1 Fast-Moving Consumer Goods (FMCG) Advanced Diploma Mega Bundle** Fast-Moving Consumer Goods (FMCG) Advanced Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Fast-Moving Consumer Goods (FMCG) Advanced Diploma package online with Studyhub through our online learning platform. The Fast-Moving Consumer Goods (FMCG) Advanced Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Fast-Moving Consumer Goods (FMCG) Advanced Diploma course provides complete 360-degree training on Fast-Moving Consumer Goods (FMCG) Advanced Diploma. You'll get not one, not two, not three, but twenty-five Fast-Moving Consumer Goods (FMCG) Advanced Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Fast-Moving Consumer Goods (FMCG) Advanced Diploma courses are yours for as long as you want them once you enrol in this course This Fast-Moving Consumer Goods (FMCG) Advanced Diploma Bundle consists the following career oriented courses: Course 01: Navigating the Fast-Moving Consumer Goods (FMCG) Industry Course 02: Retail Operations Management Course 03: Retail Management Course 04: Inventory Management Course 05: Product Management Course 06: Supply Chain Management Course 07: Quality Manager Course 08: CSR Policies & Supply Chain Management Course 09: Logistic Management Course 10: Workplace Performance Management Course 11: Strategic Planning and Implementation Course 12: Warehouse Management Course 13: Quality Assurance Manager Course 14: Retail Customer Service & Effective Customer Targeting Course 15: Managing Change and Continual Improvement Course 16: Lean Production, Logistics and Supply Chain Management Training Course 17: Sales Skills Course 18: Managing Quality and Service Delivery Course 19: Social Media Marketing Course -The Step by Step Guide Course 20: Workplace Communication Management Course 21: E-Commerce: Complete Guide to Income Mastery Course 22: Brand Branding Course 23: Consumer Rights Certificate Course 24: Food Labelling Regulations Training Course 25: Good Manufacturing Practices (GMP) Certification The Fast-Moving Consumer Goods (FMCG) Advanced Diploma course has been prepared by focusing largely on Fast-Moving Consumer Goods (FMCG) Advanced Diploma career readiness. It has been designed by our Fast-Moving Consumer Goods (FMCG) Advanced Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Fast-Moving Consumer Goods (FMCG) Advanced Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Fast-Moving Consumer Goods (FMCG) Advanced Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Fast-Moving Consumer Goods (FMCG) Advanced Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. 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Here's what you get: Step by step Fast-Moving Consumer Goods (FMCG) Advanced Diploma lessons One to one assistance from Fast-Moving Consumer Goods (FMCG) Advanced Diploma professionals if you need it Innovative exams to test your knowledge after the Fast-Moving Consumer Goods (FMCG) Advanced Diploma course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Fast-Moving Consumer Goods (FMCG) Advanced Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Fast-Moving Consumer Goods (FMCG) Advanced Diploma certificate and transcript on the next working day Easily learn the Fast-Moving Consumer Goods (FMCG) Advanced Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Fast-Moving Consumer Goods (FMCG) Advanced Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Fast-Moving Consumer Goods (FMCG) Advanced Diploma Requirements To participate in this Fast-Moving Consumer Goods (FMCG) Advanced Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Fast-Moving Consumer Goods (FMCG) Advanced Diploma Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Career path You will be able to kickstart your Fast-Moving Consumer Goods (FMCG) Advanced Diploma career because this course includes various courses as a bonus. This Fast-Moving Consumer Goods (FMCG) Advanced Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Fast-Moving Consumer Goods (FMCG) Advanced Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

24 Hour Flash Deal **25-in-1 Product Management: Strategies for Successful Product Development Mega Bundle** Product Management: Strategies for Successful Product Development Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Product Management: Strategies for Successful Product Development package online with Studyhub through our online learning platform. The Product Management: Strategies for Successful Product Development bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Product Management: Strategies for Successful Product Development course provides complete 360-degree training on Product Management: Strategies for Successful Product Development. 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Plus Studyhub's signature Forever Access is given as always, meaning these Product Management: Strategies for Successful Product Development courses are yours for as long as you want them once you enrol in this course This Product Management: Strategies for Successful Product Development Bundle consists the following career oriented courses: Course 01: Product Management Course 02: Product Management for Maximum Sales: Boosting Business Success Course 03: Digital Product Management Course 04: Business Analysis Certification & Corporate Investigation Training Course 05: Strategic Business Management Course 06: Business Management and Finance Course Course 07: Principles of Marketing - Online Course Course 08: Digital Marketing Business Tips Course 09: Social Media for Business Course 10: Complete Online Marketing & Advertising Course Course 11: Ecommerce Management Certification, Branding & Marketing Course 12: Strategic Planning and Analysis for Marketing Course 13: Diploma in Sales and Strategic Marketing Certificate Course 14: Marketing Strategies for Business Course 15: Branding Fundamentals for New Business Course 16: Sales Training: Practical Sales Techniques Course 17: Retail Management Course 18: Business Management Course 19: Fundamentals of Entrepreneurship Course 20: Operations and Time Management Course 21: Project Management Course 22: Corporate Relationship Goals for Success Course 23: Business Model Canvas for Business Plan Course 24: Financial Modelling for Decision Making and Business plan Course 25: Business Networking Skills The Product Management: Strategies for Successful Product Development course has been prepared by focusing largely on Product Management: Strategies for Successful Product Development career readiness. 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Here's what you get: Step by step Product Management: Strategies for Successful Product Development lessons One to one assistance from Product Management: Strategies for Successful Product Developmentprofessionals if you need it Innovative exams to test your knowledge after the Product Management: Strategies for Successful Product Developmentcourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Product Management: Strategies for Successful Product Development courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Product Management: Strategies for Successful Product Development certificate and transcript on the next working day Easily learn the Product Management: Strategies for Successful Product Development skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Product Management: Strategies for Successful Product Development training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Product Management: Strategies for Successful Product Development Requirements To participate in this Product Management: Strategies for Successful Product Development course, all you need is - A smart device A secure internet connection And a keen interest in Product Management: Strategies for Successful Product Development Career path You will be able to kickstart your Product Management: Strategies for Successful Product Development career because this course includes various courses as a bonus. This bundle is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Product Management: Strategies for Successful Product Development career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

24 Hour Flash Deal **25-in-1 Receptionist Excellence: Essential Skills for Front Desk Professionals Mega Bundle** Receptionist Excellence: Essential Skills for Front Desk Professionals Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Receptionist Excellence: Essential Skills for Front Desk Professionals package online with Studyhub through our online learning platform. The Receptionist Excellence: Essential Skills for Front Desk Professionals bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Receptionist Excellence: Essential Skills for Front Desk Professionals course provides complete 360-degree training on Receptionist Excellence: Essential Skills for Front Desk Professionals. You'll get not one, not two, not three, but twenty-five Receptionist Excellence: Essential Skills for Front Desk Professionals courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Receptionist Excellence: Essential Skills for Front Desk Professionals courses are yours for as long as you want them once you enrol in this course This Receptionist Excellence: Essential Skills for Front Desk Professionals Bundle consists the following career oriented courses: Course 01: Receptionist Diploma Course 02: Medical Receptionist Course 03: School Receptionist Course 04: Hotel Front Desk Operations Course 05: Customer Service Manager Training and Front Desk Certification Course 06: Effective Communication Skills Diploma Course 07: Telephone Etiquette Online Training Course 08: Telephone Customer Service Training Course 09: Time Management Course 10: Email Writing Training Course 11: Conflict Resolution Course 12: Stress Management Training Course 13: Creative Problem Solving Course 14: Positive Psychology Course Course 15: Dealing With Difficult People - Diploma Course 16: Hotel Management with Hotel Receptionist and Hospitality Management Course 17: Emotional Intelligence and Social Management Diploma Course 18: Diversity Training Course 19: Workplace Confidentiality Course 20: Customer Service Management: Recovering Difficult Customers Course 21: Professional Crisis Management Certificate Course 22: Data Documentation and Record Keeping Best Practices Course 23: Principles of Team Leading Course 24: Health and Safety at Workplace Course 25: Decision Making and Critical Thinking Online Course The Receptionist Excellence: Essential Skills for Front Desk Professionals course has been prepared by focusing largely on Receptionist Excellence: Essential Skills for Front Desk Professionals career readiness. It has been designed by our Receptionist Excellence: Essential Skills for Front Desk Professionals specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Receptionist Excellence: Essential Skills for Front Desk Professionals Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Receptionist Excellence: Essential Skills for Front Desk Professionals bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Receptionist Excellence: Essential Skills for Front Desk Professionals Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Receptionist Excellence: Essential Skills for Front Desk Professionals Elementary modules, allowing our students to grasp each lesson quickly. The Receptionist Excellence: Essential Skills for Front Desk Professionals course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Receptionist Excellence: Essential Skills for Front Desk Professionals bundle, you really hit the jackpot. Here's what you get: Step by step Receptionist Excellence: Essential Skills for Front Desk Professionals lessons One to one assistance from Receptionist Excellence: Essential Skills for Front Desk Professionalsprofessionals if you need it Innovative exams to test your knowledge after the Receptionist Excellence: Essential Skills for Front Desk Professionalscourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Receptionist Excellence: Essential Skills for Front Desk Professionals courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Receptionist Excellence: Essential Skills for Front Desk Professionals certificate and transcript on the next working day Easily learn the Receptionist Excellence: Essential Skills for Front Desk Professionals skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Receptionist Excellence: Essential Skills for Front Desk Professionals training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Receptionist Excellence: Essential Skills for Front Desk Professionals Requirements To participate in this Receptionist Excellence: Essential Skills for Front Desk Professionals course, all you need is - A smart device A secure internet connection And a keen interest in Receptionist Excellence: Essential Skills for Front Desk Professionals Career path You will be able to kickstart your Receptionist Excellence: Essential Skills for Front Desk Professionals career because this course includes various courses as a bonus. This bundle is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Receptionist Excellence: Essential Skills for Front Desk Professionals career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Free Level 5 QLS Endorsed Certificate | CPD Accredited | 150 CPD Points | Advanced Learning Materials | Lifetime Access

Recent studies show that the nexus of Entrepreneurship, Business Management & Customer Service has become increasingly vital in today's dynamic market landscape. With the rapid evolution of consumer preferences and technological advancements, businesses are seeking professionals who can adeptly navigate these realms. According to recent data from the Office for National Statistics, industries prioritizing customer service, efficient business management, and innovative entrepreneurial strategies have shown a significant uptick in growth, outpacing their counterparts. In response to these trends, our comprehensive Entrepreneurship, Business Management & Customer Service bundle equips learners with the essential tools and insights needed to excel in these interconnected domains. 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QLS Endorsed Courses: Course 01: Certificate in Customer Service - Representative at QLS Level 3 Course 02: Diploma in Entrepreneurship Training at QLS Level 5 Course 03: Advanced Diploma in Business Management at QLS Level 7 CPD QS Accredited Courses: Course 04: Entrepreneurial Mindset Course 05: Advanced Pitching for Startups Course 06: Make Business Plans: Forecasting and Budgeting Course 07: Business Law Course 08: Financial Ratio Analysis for Business Decisions Course 09: Capital Budgeting & Investment Decision Rules Course 10: Business Management Course 11: Setting & Achieving Goals Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD. It covers Entrepreneurship, Business Management & Customer Service QLS Endorsed Diploma. Learning Outcomes: Demonstrate proficiency in customer service principles and techniques at QLS Level 3. Apply entrepreneurial mindset strategies to identify and capitalise on emerging opportunities through Entrepreneurship, Business Management & Customer Service courses. Utilise advanced pitching techniques to effectively communicate business ideas and secure investments by Entrepreneurship, Business Management & Customer Service courses. 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CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This comprehensive Entrepreneurship, Business Management & Customer Service package is designed for: Aspiring entrepreneurs keen on honing their entrepreneurial skills in Entrepreneurship, Business Management & Customer Service. Business professionals seeking to enhance their management capabilities in Entrepreneurship, Business Management & Customer Service. Customer service representatives aiming to elevate their service delivery. Students pursuing careers in business administration or Entrepreneurship, Business Management & Customer Service . Individuals transitioning into entrepreneurship from other industries. Professionals looking to expand their knowledge base in Entrepreneurship, Business Management & Customer Service and stay abreast of industry trends. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path This Entrepreneurship, Business Management & Customer Service bundle is beneficial for anyone looking to build their career as: Entrepreneur or startup founder Business manager or director Customer service manager Business consultant Project manager Sales manager Marketing manager Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

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Duration 5 Days 30 CPD hours This course is intended for Implementers and administrators who have experience with IBM Spectrum Protect. Overview After completing this course, you should be able to: Describe a multi-server IBM Spectrum Protect storage environment. Manage storage containers and traditional storage pools. Configure a multi-server environment. Improve data protection and recovery with replication. Enable advanced client functions. Protect and monitor the IBM Spectrum Protect environment. Use scripting to automate daily processing. Optimize the IBM Spectrum Protect server and client. Troubleshoot common problems. Describe the other IBM Spectrum Protect family products. IBM Spectrum Protect, formerly known as IBM Tivoli Storage Manager, is a data backup and recovery solution designed to help you manage your data retention, reduce the cost of storage, and provide appropriate recovery point objectives to meet any service level agreement. IBM Spectrum Protect offers improved efficiency and flexibility using objectbased data management, policy-driven retention, and an easy to use interface, the Operations Center.In this advanced-level course, you streamline your daily operations with the latest features, such as using Retention Sets for data retention, and using the Web Client 2.0 to restore data. You use the Operations Center and administrative command line to manage multiple IBM Spectrum Protect servers and nodes. This course also includes scripting, performance tuning, restoring the database and storage, and an overview of integration with IBM Spectrum Protect Plus 10.1.6. The hands-on exercises are performed on two Windows 2016 R2 virtual machines.This course is the second in a two-course series. It is for storage administrators familiar with the daily management of IBM Spectrum Protect, and focuses on the latest features, such as container pool storage. Basic concepts and installation are not covered in this course. TS618G, the first course in the series, IBM Spectrum Protect 8.1.9 Implementation and Administration, covers basic administration and installation. Unit 1 The IBM Spectrum Protect 8.1.11 environment Unit 2 Storage pool management overview Unit 3 Multi- server management Unit 4 Recovery and long-term retention Unit 5 Client functions and management Unit 6 Daily maintenance and monitoring Unit 7 Automation and scripting Unit 8 Tuning the server and client for optimization Unit 9 Troubleshooting and recovery

This course will teach you everything from scratch right from simple setups to complex solutions. If you want to master SSL and HTTPS in-depth, this course is for you! No prior knowledge of computer networks, encryption, or configuring web servers is required.

Lean Six Sigma Yellow Belt Certification Program: Virtual In-House Training This course is designed to instill an in-depth understanding of Lean Six Sigma and a clear sense of what is required to define high-impact improvement projects, establish Lean Six Sigma measurements, and complete Lean Six Sigma projects using the systematic and proven Define, Measure, Analyze, Improve, and Control (DMAIC) methodology. This course is designed to instill an in-depth understanding of Lean Six Sigma and a clear sense of what is required to define high-impact improvement projects, establish Lean Six Sigma measurements, and complete Lean Six Sigma projects using the systematic and proven Define, Measure, Analyze, Improve, and Control (DMAIC) methodology. Participants will learn basic tools and techniques of Lean Six Sigma and those who pass a thirty-question exam (70% or above) will become a Certified Lean Six Sigma Yellow Belt. This course is delivered through four 3-hour online sessions. What you Will Learn You'll learn how to: Establish the structure that supports and sustains Lean Six Sigma Quality Identify and calculate key Lean Six Sigma Measurements (Sigma, DPMO, and Yield) Select successful, high-impact projects that match strategic objectives Document, measure, and improve key processes using the DMAIC (Define, Measure, Analyze, Improve, and Control) Methodology Utilize data-based thinking to make key business decisions Introduction to the Fundamentals and Vision of Lean Six Sigma Lean Six Sigma's focus on the customer, on quality, and on results The costs of poor quality Critical factors to consider when deploying Lean Six Sigma Lean Six Sigma as a process improvement methodology Lean Six Sigma metrics Why do it - ROI and payback for Lean Six Sigma Business Process Management Critical Lean Six Sigma roles and responsibilities Main aspects of managing the organizational change Project selection Metrics of Lean Six Sigma and the DMAIC Model How to strategically align business metrics and projects within an organization How to identify and measure quality characteristics which are critical to customers What does the customer (internal or external) really want from our products and services? Establishing appropriate teams and setting those teams up to be successful What defines a good measurement system? How are we doing (learning the secret to measuring the right things, right)? How to improve output measures by understanding and measuring the process Where are there defects (how to properly select and scope high-impact projects)? Where is the process broken (the Lean Six Sigma version of root cause analysis)? How to determine the process efficiency, or value add, of a process The appropriate use of quality tools Understanding the concept of variation and how to reduce knee-jerk reactions How to achieve breakthrough results for any key measure How can we ensure the identified improvements will be sustainable (the basics of process control)?