4206 Operations courses in Ipswich delivered Online

Facilities Management: Facilities Management Course Online This Facilities Management: Facilities Management course will assist you in broadening your knowledge and understanding of the facilities management: facilities management sector. The course is designed for senior managers in the sector and emphasises a balance between the practical and theoretical aspects of working in facilities management: facilities management. Throughout this Facilities Management: Facilities Management course, you will be able to develop your ability to reformulate and apply relevant knowledge, skills, and techniques in the field to meditate and solve complex problems. The Level 7 Diploma in Facilities Management: facilities management course covers facilities planning, change management, vendor management & outsourcing, facilities management: facilities management service providers and much more. Special Offers of this Facilities Management: Facilities Management Course. This Facilities Management: Facilities Management Course includes a FREE PDF Certificate. Lifetime access to this Facilities Management: Facilities Management Course Instant access to this Facilities Management: Facilities Management Course 24/7 Support Available to this Facilities Management: Facilities Management Course Main Course: Facilities Management Diploma Free Courses included with Facilities Management: Facilities Management Course Course 01: Level 7 Project Management Course 02: Residential Letting Course Course 03: Level 7 Diploma in Operations Management Course 04: Office Management and Administration [ Note: Free PDF certificate as soon as completing the Facilities Management: Facilities Management - Level 7 course] Facilities Management: Facilities Management Course Online This Facilities Management: Facilities Management Course consists of 14 modules. Course Curriculum of Facilities Management: Facilities Management Course Module 01: A Quick Overview of Facilities Management Module 02: The Scope of Facilities Management Module 03: Facilities Management Strategies Module 04: Managing Office Workspace Module 05: Operational Management Module 06: Maintenance Management Module 07: Financial Management for Financial Managers Module 08: Ultimate Customer Service Module 09: Human Resource Management Module 10: Project Management and Integration Module 11: Risk Management Module 12: Sustainable Facility Management Module 13: Health and Safety of Employees Module 14: Succession Planning Assessment Method of Facilities Management: Facilities Management Course After completing Facilities Management: Facilities Management - Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Facilities Management: Facilities Management Course After completing the Facilities Management: Facilities Management - Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Facilities Management: Facilities Management Course Online This Facilities Management: Facilities Management - Course is ideal for those looking for a formal qualification to advance their careers in any of the following fields: - Facilities Managers, Facilities Coordinator, Facilities Assistant, Facilities Administrator. Requirements Facilities Management: Facilities Management Course Online To enrol in this Facilities Management: Facilities Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Facilities Management: Facilities Management Course. Be energetic and self-motivated to complete our Facilities Management: Facilities Management Course. Basic computer Skill is required to complete our Facilities Management: Facilities Management Course. If you want to enrol in our Facilities Management: Facilities Management Course, you must be at least 15 years old. Career path Facilities Management: Facilities Management Course Online This Facilities Management: Facilities Management Course will lead you to many different career opportunities; here are few prospects: - Facilities Management: Facilities Management Tutor: £27,000 - £27,001 per annum, Head of Facilities Management: £11.50 per hour, Administrator - Facilities Management: £10.58 per hour.

Travel & Tourism: Travel & Tourism Course Online Even in the wake of intensifying economic and political pressures on a global basis, the travel and tourism industry continues to grow, expand, and diversify. The Travel & Tourism: Travel & Tourism Course is designed to provide students with a thorough understanding of this industry. More countries than ever before rely on tourism to fuel both local and national economies, and the industry is always in need of talented, dedicated, and resourceful professionals. As the majority of modern business sectors falter, global travel remains unaffected and grows in importance. With so many countries and regions around the world relying on travel and tourism as key economic drivers, those with the required backgrounds and talents are in high demand. Travel and tourism is a thriving industry, and those who want to travel are always in need of assistance when it comes to vacation and travel plans. If you enjoy traveling and providing excellent customer service, this Travel & Tourism: Travel & Tourism Course is just what you need. This Travel & Tourism: Travel & Tourism Course aims to provide you in-depth knowledge of Travel and Tourism, putting you on the right track to starting a career in Travel and Tourism. After completing this Travel & Tourism: Travel & Tourism Course, you will have a solid understanding of working in the travel and tourism industry, and you may even be able to start your own Travel and Tourism business. Main Course: Level 2 Certificate in Travel and Tourism Course Free Courses included with Travel & Tourism: Travel & Tourism Course: Along with Level 2 Certificate in Travel and Tourism Course you will get free Level 5 Diploma in Business Analysis Along with Level 2 Certificate in Travel and Tourism Course you will get free Level 3 Business Administration Special Offers of this Travel & Tourism: Travel & Tourism Course; This Travel & Tourism: Travel & Tourism Course includes a FREE PDF Certificate. Lifetime access to this Travel & Tourism: Travel & Tourism Course Instant access to this Travel & Tourism: Travel & Tourism Course 24/7 Support Available to this Travel & Tourism: Travel & Tourism Course Travel & Tourism: Travel & Tourism Course Online Airports, airlines, and international aviation are all covered in our Travel & Tourism: Travel & Tourism Course. The management of tour operations and the significance of efficient distribution in the travel and tourism sector are part of this Travel & Tourism: Travel & Tourism Course. Also, the Travel & Tourism: Travel & Tourism Course includes human resource management. You will learn how to manage the countryside for tourism in the Travel & Tourism: Travel & Tourism Course. Who is this course for? Travel & Tourism: Travel & Tourism Course Online This Travel & Tourism: Travel & Tourism Course is suitable for anyone who is looking to work in the travel industry. Requirements Travel & Tourism: Travel & Tourism Course Online To enrol in this Travel & Tourism: Travel & Tourism Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Travel & Tourism: Travel & Tourism Course. Be energetic and self-motivated to complete our Travel & Tourism: Travel & Tourism Course. Basic computer Skill is required to complete our Travel & Tourism: Travel & Tourism Course. If you want to enrol in our Travel & Tourism: Travel & Tourism Course, you must be at least 15 years old. Career path Travel & Tourism: Travel & Tourism Course Online After completing this Travel & Tourism: Travel & Tourism Course, you may be able to pursue a variety of promising career opportunities. This Travel & Tourism: Travel & Tourism Course includes: Travel agent Holiday rep Sales coordinator Customer care representative

Estate Agent: Estate Agent Course Online There has never been a better time to pursue a career as an Estate Agent, with more companies hiring Estate Agents to manage and oversee the daily operations of their properties. Our Estate Agent course will help you develop the essential skills to become a standout Estate Agent in a competitive industry. This Estate Agent course is specifically designed for those eager to advance their property management and development expertise. Enroll in our Estate Agent course to gain all the vital skills and knowledge needed to thrive as an expert Estate Agent. Our Estate Agent course is broken down into manageable modules, each designed to help you master the principles of becoming a successful Estate Agent. From foundational knowledge to advanced techniques, this Estate Agent course ensures you develop the most sought-after skills to boost your career as an Estate Agent. Main Course: Estate Agent Course Free courses included with Estate Agent: Estate Agent Course: Along with Estate Agent Course you will get free Property Management Course Special Offers of this Estate Agent: Estate Agent Course: This Estate Agent: Estate Agent Course includes a FREE PDF Certificate. Lifetime access to this Estate Agent: Estate Agent Course Instant access to this Estate Agent: Estate Agent Course 24/7 Support Available to this Estate Agent: Estate Agent Course Estate Agent: Estate Agent Course Online The Estate Agent: Estate Agent Course will give you valuable insights into the realities of a career as an Estate Agent in property management and development, helping you understand why becoming an Estate Agent is a smart career choice. The Estate Agent: Estate Agent Course provides a comprehensive understanding of the roles and responsibilities of a Property Manager, along with the key strategies to develop strong relationships with the landlords you work with as an Estate Agent. The Estate Agent: Estate Agent Course guides you through the property management process, step by step, ensuring you fully grasp the expectations placed on you as a Property Manager. With this Estate Agent: Estate Agent Course, you’ll gain the expertise needed to excel in property management, making you a skilled and knowledgeable Estate Agent. Who is this course for? Estate Agent: Estate Agent Course Online Estate Agent: Estate Agent Course is a great course to take if you want to become an expert in the field. This Estate Agent: Estate Agent Course is open to those interested in property management, including property owners and managers. In addition, this Estate Agent: Estate Agent Course is open to students and job seekers who want to improve their resumes and get more experience. Requirements Estate Agent: Estate Agent Course Online To enrol in this Estate Agent: Estate Agent Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Estate Agent: Estate Agent Course. Be energetic and self-motivated to complete our Estate Agent: Estate Agent Course. Basic computer Skill is required to complete our Estate Agent: Estate Agent Course. If you want to enrol in our Estate Agent: Estate Agent Course, you must be at least 15 years old. Career path Estate Agent: Estate Agent Course Online With this Estate Agent Diploma programme, you can pursue a variety of career opportunities, including: Property Developer Property Manager Real Estate Agent Real Estate Investor

This course provides exceptional training on the principles and processes required to successfully operate a warehouse. PARTICIPANTS WILL LEARN HOW TO: • Learn about the characteristics of a warehouse and its function • Understand the basic principles of effective layout design and product storage prioritization • Gain an understanding of modern practices in warehouse operations, such as Kanban and 5S • Understand the importance of packaging and data inputs to improve the performance of pick and pack operations • Understand the role of KPIs in warehouse and supply chain management COURSE TOPICS INCLUDE: Material storage as part of supply chain management Evaluation of outsourcing issues Challenges of codification and traceability Performance management Automated and mechanized systems Different storage methodologies Use of Warehouse management systems Optimum cube utilization and labour productivity Picking and packing management systems Goods receipt and dispatch

The Hospitality Compliance Management Course is designed to guide you through the essential aspects of maintaining legal and regulatory standards within the hospitality industry. With increasing regulations in food safety, health, and safety, this course will help you understand the legal requirements and the best practices that ensure your operations remain in line with the law. It covers everything from risk assessments to managing employee safety and customer well-being, ensuring you’re always ahead of the curve. This course also delves into the importance of health and safety policies, environmental regulations, and proper documentation, helping you streamline your management processes. Perfect for those in leadership or managerial roles, it equips you with the knowledge to confidently oversee compliance in a fast-paced, ever-evolving industry. Stay informed about new regulations and ensure that your establishment runs smoothly, all while fostering a safe and legally sound environment for both staff and guests. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to Hospitality Compliance Management Module 2: Food Safety and Hygiene Compliance Module 3: Safety and Security Compliance Module 4: Environmental Compliance Module 5: Alcohol and Beverage Compliance Module 6: Data Protection and Privacy Compliance Module 7: Compliance Audits and Training Programmes Learning Outcomes: Establish robust food safety protocols to meet industry standards. Implement effective safety and security measures in hospitality settings. Navigate and adhere to environmental compliance regulations. Ensure adherence to alcohol and beverage compliance requirements. Safeguard data and privacy in accordance with legal frameworks. Conduct comprehensive compliance audits and develop tailored training programmes. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Hospitality Managers Restaurant Owners Event Planners Compliance Officers Food and Beverage Managers Hospitality Students Venue Managers Environmental Health Officers Career path Hospitality Compliance Manager Food Safety Inspector Safety and Security Compliance Officer Environmental Compliance Specialist Alcohol and Beverage Compliance Analyst Data Protection and Privacy Officer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Become a successful estate agent with our Estate Agent Diploma Level 3 course. This course covers all the aspects of the real estate industry, from the roles and responsibilities of an agent to the skills and techniques for valuing and negotiating properties. Whether you are new to the field or looking for a career change, this course will help you achieve your goals.

Course Overview This comprehensive course on Coding (HTML, C++, Python, JavaScript & IT) offers a structured introduction to the world of coding and information technology. It covers an expansive array of programming languages and technologies, including HTML, CSS, JavaScript, C++, Python, and PHP, alongside key IT concepts such as cybersecurity, cloud computing, and network security. Learners will develop a deep understanding of programming logic, software development, web development, and essential IT operations. Whether you're aiming to explore programming for the first time or expand your technical skill set, this course equips you with the knowledge required to navigate modern computing systems and coding environments. Upon completion, learners will be better prepared to pursue roles in web development, programming, system administration, and IT support across various industries. Course Description This course delivers an in-depth exploration of both coding and IT fundamentals, offering a diverse curriculum that spans core programming languages such as HTML, C++, Python, JavaScript, and R. It extends into cybersecurity, Linux scripting, ethical hacking, and computer networking—creating a well-rounded foundation for digital fluency. Learners are introduced to the design and development of web applications, front-end and back-end technologies, and essential tools such as GitHub, Heroku, and MySQL. The course further includes IT administration, encryption methods, cloud infrastructure, and system troubleshooting, ensuring coverage of key concepts necessary in today’s tech-driven world. With a focus on conceptual clarity and structured progression, learners will gain valuable knowledge aligned with current industry needs and expectations. Course Modules Module 01: Introduction to Coding With HTML, CSS, & Javascript Module 02: C++ Development: The Complete Coding Guide Module 03: Python Programming: Beginner To Expert Module 04: Learn Ethical Hacking From A-Z: Beginner To Expert Module 05: Bash Scripting, Linux and Shell Programming Module 06: JavaScript Project – Game Development with JS Module 07: R Programming for Data Science Module 08: Secure Programming of Web Applications Module 09: Advanced Diploma in PHP Web Development with MySQL, GitHub & Heroku Module 10: The Complete Front-End Web Development Course! Module 11: The Complete MySQL Server from Scratch: Bootcamp Module 12: Cyber Security Awareness Training Module 13: Cloud Computing / CompTIA Cloud+ (CV0-002) Module 14: CompTIA A+ (220-1001) Module 15: Building Your Own Computer Module 16: Computer Networks Security from Scratch to Advanced Module 17: IT Administration and Networking Module 18: Encryption Module 19: Advance Windows 10 Troubleshooting for IT HelpDesk Module 20: Microsoft Excel Complete Course (See full curriculum) Who is this course for? Individuals seeking to understand programming languages and IT fundamentals. Professionals aiming to transition into coding or expand their IT knowledge. Beginners with an interest in computing, programming, or digital technologies. Students or career changers preparing for roles in the tech sector. Career Path Web Developer Software Programmer IT Support Technician Network Administrator Cybersecurity Analyst Cloud Computing Technician Data Analyst Systems Engineer Helpdesk Specialist IT Consultant

This Tableau Desktop Training course is a jumpstart to getting report writers and analysts with little or no previous knowledge to being productive. It covers everything from connecting to data, through to creating interactive dashboards with a range of visualisations in two days of your time. For Private options, online or in-person, please send us details of your requirements: This Tableau Desktop Training course is a jumpstart to getting report writers and analysts with little or no previous knowledge to being productive. It covers everything from connecting to data, through to creating interactive dashboards with a range of visualisations in two days of your time. Having a quick turnaround from starting to use Tableau, to getting real, actionable insights means that you get a swift return on your investment of time and money. This accelerated approach is key to getting engagement from within your organisation so everyone can immediately see and feel the impact of the data and insights you create. This course is aimed at someone who has not used Tableau in earnest and may be in a functional role, eg. in sales, marketing, finance, operations, business intelligence etc. The course is split into 3 phases and 9 modules: PHASE 1: GET READY MODULE 1: LAUNCH TABLEAU Check Install & Setup Why is Visual Analytics Important MODULE 2: GET FAMILIAR What is possible How does Tableau deal with data Know your way around How do we format charts Dashboard Basics – My First Dashboard MODULE 3: DATA DISCOVERY Connecting to and setting up data in Tableau How Do I Explore my Data – Filters & Sorting How Do I Structure my Data – Groups & Hierarchies, Visual Groups How Tableau Deals with Dates – Using Discrete and Continuous Dates, Custom Dates Phase 2: GET SET MODULE 4: MAKE CALCULATIONS How Do I Create Calculated Fields & Why MODULE 5: MAKE CHARTS Charts that Compare Multiple Measures – Measure Names and Measure Values, Shared Axis Charts, Dual Axis Charts, Scatter Plots Showing Relational & Proportional Data – Pie Charts, Donut Charts, Tree Maps MODULE 6: MAKE TABLES Creating Tables – Creating Tables, Highlight Tables, Heat Maps Phase 3: GO MODULE 7: ADD CONTEXT Reference Lines and Bands MODULE 8: MAKE MAPS Answering Spatial Questions – Mapping, Creating a Choropleth (Filled) Map MODULE 9: MAKE DASHBOARDS Using the Dashboard Interface Dashboard Actions This training course includes over 25 hands-on exercises and quizzes to help participants “learn by doing” and to assist group discussions around real-life use cases. Each attendee receives a login to our extensive training portal which covers the theory, practical applications and use cases, exercises, solutions and quizzes in both written and video format. Students must use their own laptop with an active version of Tableau Desktop 2018.2 (or later) pre-installed. What People Are Saying About This Course “Excellent Trainer – knows his stuff, has done it all in the real world, not just the class room.”Richard L., Intelliflo “Tableau is a complicated and powerful tool. After taking this course, I am confident in what I can do, and how it can help improve my work.”Trevor B., Morrison Utility Services “I would highly recommend this course for Tableau beginners, really easy to follow and keep up with as you are hands on during the course. Trainer really helpful too.”Chelsey H., QVC “He is a natural trainer, patient and very good at explaining in simple terms. He has an excellent knowledge base of the system and an obvious enthusiasm for Tableau, data analysis and the best way to convey results. We had been having difficulties in the business in building financial reports from a data cube and he had solutions for these which have proved to be very useful.”Matthew H., ISS Group

Lean Tools and Processes: How to Use Them in Your Business This presentation provides an overview of the most common, traditional Lean tools and methods that can be applied to any business -- from the shop floor to the back office, and from retail businesses to service industries. Topics covered will include Standard Work, 5S, Error Proofing, and others. The required culture change within a company and adoption of a "Lean Mindset" will also be discussed. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Getting Started BA (Hons) Business and Management focuses on gaining practical knowledge in management. This program supports the learner to acquire the skills needed to manage a business organisation, such as communication, decision-making, and problem-solving. BA (Hons) Business and Management aims to make the learners aware of the various day-to-day operations and activities in a business organisation. Also, it aims for the students to understand the effective management of the business. In this qualification, learners will have the chance to study International Business. After completing this program, a learner will acquire the skills to make a prompt decisions in a competitive, changing business world. Besides, the qualification will help the student understand the techniques of modern business, and further, this course will provide knowledge to become a successful businessman in the contemporary world Learners will bridge the gap between theory and practice upon completing the programme. The course improves the chances of progression in a career and helps the learner to manage the activities in a business organisation. The BA (Hons) Business and Management Top Up programme is delivered and awarded online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, PC or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. About Awarding Body Anglia Ruskin University began in 1858 as the Cambridge School of Art founded by William Beaumont. It was then merged with the Cambridge shire College of Arts and Technology and the Essex Institute of Higher Education and was renamed Anglia Polytechnic. It was then given university status in 1992 and renamed Anglia Ruskin University in 2005. The university has campuses in the UK (Cambridge, Chelmsford, London and Peterborough), as well as they are partnered with institutions around the world including Berlin, Budapest, Trinidad, Singapore and Kuala Lumpur. Assessment Assignments and Project No examinations Entry Requirements Applicants are required to have the following entry requirements: Qualifi Level 4 Diploma in Business Management and Qualifi Level 5 Diploma in Business Management Minimum 1 Year of Business Management work experience Further, candidates are also required to demonstrate their English language proficiency. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure BA (Hons) Business and Management Programme Structure Strategic Management Sustainability and Responsible Business Marketing Communications Business Management Undergraduate Major Project Delivery Methods The BA (Hons) Business and Management Top Up programme is delivered and awarded online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, PC or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.