4219 Operations courses in Corsham delivered Online

About this Training Course This 5 full-day course covers all the main elements of IChemE's Process Safety Competency framework: culture, knowledge and competence, engineering and design, human factors, systems and procedures, and assurance. Participants will achieve at least the second level of competence 'Basic Application', which is defined as 'Performs fundamental and routine tasks. Requires occasional supervision. Increased functional expertise and ability. Works with others.' This course examines the interrelation of the various techniques of process safety for analysing and managing process hazards in the hydrocarbon and chemical processing industries. There is a particular emphasis on engineering design aspects with extensive participation in individual and group exercises, tutored exercises and video case studies throughout the course to underpin key learning points. The learning is consolidated in a comprehensive case study and requires collaboration between members of each syndicate. This course has been reviewed and approved by the Institution of Chemical Engineers. IChemE is the global professional membership organisation for chemical, biochemical and process engineers and other professionals involved in the chemical, process and bioprocess industries. Their knowledge of professional standards, close involvement with industry, education and regulators, and their expertise as a leading global training provider, means they are uniquely positioned to independently assess and approve training courses and professional development programmes across the world. Training Objectives By the end of this course, participants will be able to: Acquire the underpinning knowledge required to achieve process safety competency Gain a comprehensive understanding of process safety management Understand the concept of the safety life cycle of a process plant from conceptual design onwards including operation, maintenance and modification Understand the hazard scenarios associated with a process plant Understand how risks can be controlled by hardware and procedural measures Identify and analyse hazard causes and consequences Recognise when specialist analytical expertise is required Generate effective and appropriate measures to reduce risks Justify and communicate practical solutions to non-technical personnel Explain the rationale for process safety measures to decision makers Target Audience This course is suitable for process industry professionals who need to acquire a comprehensive understanding of process safety management, those moving into process safety positions or those who wish to broaden their process safety knowledge within their existing discipline. It is particularly suited for anyone involved in the design, operation, modification or maintenance of a major hazard installation. This includes: Supervisors, operators and maintainers in Oil & Gas, Petrochemical and Chemical industries, process, mechanical and chemical engineers and technicians Design engineers, project engineers and HSE managers Control, automation and instrumentation engineers It will also demonstrate a substantial understanding of process safety for those engaged in Continuous Professional Development or aiming for the Chartered Engineer status. Course Level Basic or Foundation Trainer Your expert course leader has 50 years' experience in chemical and process safety engineering. His early career included 20 years in design and project engineering with various fine chemical and pharmaceutical companies where he designed chemical processes, specified plant equipment and selected materials for highly corrosive and toxic processes, often where textbook data was not available. This was followed by 10 years in offshore oil and gas design projects where he was responsible for setting up a Technical Safety group to change design safety practices in the aftermath of the 1988 Piper Alpha disaster. In recent years, he has been called upon to conduct various offshore and onshore incident investigations. His career has given him experience in project engineering, project management, process design and operations, safety engineering and risk management. He is a Fellow of the UK Institution of Chemical Engineers. He served on the Scottish Branch committee, and was elected chairman for a two-year term in 1991. He has also been chairman of the Safety and Reliability Society - North of Scotland Branch. He has delivered training courses in Process Hazard Analysis (HAZOP and HAZID), Process Safety Management, Hazard Awareness, Risk Assessment, Root Cause Analysis, Failure Modes & Effect Analysis and has lectured on Reliability Analysis to the M.Sc. course in Process Safety and Loss Prevention at Sheffield University. In addition to delivering training courses, he currently facilitates HAZOP / HAZID / LOPA studies and undertakes expert witness roles advising lawyers engaged in contractual disputes, usually involving the design or construction of chemical plants or Oil & Gas production facilities, or criminal prosecutions. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Program Management Skills: On-Demand Program managers coordinate and give oversight to the efforts of marketing groups, project teams, product delivery, maintenance and support, operations and staff from various functional groups, including suppliers, business partners, and other external bodies. The goal is to ensure that proposed business transformation, through the delivery of complex products and processes, is implemented to realize the organization's strategic benefits and objectives, for which the program was selected. The goals of this course are twofold: To provide participants with key program management principles and techniques, recognized as best practices, to enable more effective program management; and to leverage core elements of the program management life cycle, processes, tools and techniques, to enable program management effectiveness. The participant will learn and apply the principles of program management through discussions, activities, and case study exercises. What You Will Learn At the end of this workshop, you will be able to: Maximize the transformational impact of a program according to the business needs Explain management principles and techniques and apply them within a program context Implement program governance and organization that will produce expected benefits Plan for and manage benefit realization, risks, issues, and quality Manage component projects' interdependencies that are linked to both program and strategic objectives Engage program stakeholders effectively. Improve communication and action planning effectiveness for programs in organizations Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Fundamental definitions and concepts Program challenges and benefits Program best practices and success criterion Stakeholder management Governance: program management office and program boards Standard for Program Management overview Vision, Leadership, and the Business Case What is vision, why, and how? Leadership vs. Management Program business case Program Organization and Governance Program organization Program governance Program board roles and responsibilities Benefits Management Benefits explored Benefits management Benefits realization Program Management Planning Program management plan Program blueprint and roadmap Program component dossier Program tranches Program estimating Program scheduling Program Monitoring and Controlling Program Control - An Overview Program Monitoring and Controlling Monitoring and Controlling Transition Program Risk and Issue Management Risk and issue management overview Program risk management Program issue management Program Quality Management Program quality management overview Program quality management principles Program Stakeholder Management Stakeholder engagement overview Stakeholder engagement planning EI, trust, communication and stakeholder engagement Program Closure and Benefits Sustainment Program closure overview Closing the program Program benefits sustainment Summary What did we learn, and how can we implement this in our work environments?

In today's rapidly evolving global landscape, Airport Management plays a pivotal role in ensuring seamless operations and superior customer service within the aviation industry. This comprehensive course equips individuals with the necessary skills to navigate the intricate web of airport operations, from understanding the fundamental principles of Airport Management to mastering passenger terminal management and cargo logistics. With modules covering crucial aspects like airport components, scheduling, security, and sustainability, learners gain invaluable insights into the multifaceted nature of airport operations. This knowledge not only enhances one's daily life by fostering a deeper understanding of air travel but also opens up abundant professional opportunities, particularly in the UK, where the demand for skilled Airport Management professionals is on the rise. As per industry reports, job prospects in this sector are growing by 5-7% annually, offering competitive salaries upwards of £30,000 per annum. Embracing this course not only broadens career horizons but also empowers individuals to contribute meaningfully to the thriving aviation sector. Key Features: CPD Certified Airport Management Course Free Certificate from Reed CIQ Approved Airport Management Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Airport Management Module 02: Airport Customer Service Module 03: Passenger Terminal Management Module 04: Airport Components Module 05: Airport Peaks and Airline Scheduling Module 06: Cargo Management Module 07: Aviation Noise Control Module 08: Weather Control Module 09: Sustainable Airport Management Module 10: Security Management Module 11: Innovation and Growth Learning Outcomes: Understand passenger terminal operations for efficient management and organisation. Identify and manage different airport components and their functionalities. Analyse aviation noise sources and implement effective control measures. Interpret weather patterns to ensure safe and efficient airport operations. Implement sustainable practices to promote environmental responsibility in airport management. Develop strategies to enhance airport security and foster innovation for growth. CPD 10 CPD hours / points Accredited by CPD Quality Standards Airport Management Course 1:45:56 1: Module 01: Introduction to Airport Management Preview 11:19 2: Module 02: Airport Customer Service 07:52 3: Module 03: Passenger Terminal Management 09:18 4: Module 04: Airport Components 10:33 5: Module 05: Airport Peaks and Airline Scheduling 12:25 6: Module 06: Cargo Management 10:15 7: Module 07: Aviation Noise Control 07:05 8: Module 08: Weather Control 09:55 9: Module 09: Sustainable Airport Management 08:51 10: Module 10: Security Management 09:16 11: Module 11: Innovation and Growth 08:07 12: CPD Certificate - Free 01:00 Who is this course for? This Airport Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Airport Management. Moreover, this course is ideal for: Aspiring airport managers seeking comprehensive industry knowledge. Professionals in aviation administration looking to advance their careers. Individuals interested in the operational aspects of airport management. Students pursuing careers in transportation or logistics management. Anyone fascinated by the intricacies of managing airport operations. Requirements There are no requirements needed to enrol into this Airport Management course. We welcome individuals from all backgrounds and levels of experience to enrol into this Airport Management course. Career path After finishing this Airport Management course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Airport Management are: Airport Operations Manager - £30K to 60K/year Aviation Security Manager - £35K to 70K/year Airport Customer Service Supervisor - £25K to 40K/yr Cargo Operations Coordinator - £25K to 45K/yr Airport Facilities Manager - £35K to 65K/yr Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

This is a complete and comprehensive CompTIA Network+ Certification (N10-008) course. It is designed to prepare the student to be able to take and pass the certification exam needed to become CompTIA Network+ Certified.

The Hotel Management Diploma Certificate offers a comprehensive understanding of the hospitality industry, covering key aspects such as hotel operations, front office management, housekeeping, food and beverage operations, service quality management, marketing in travel and tourism, and customer satisfaction. Learning Outcomes: Gain an overview of the hospitality management and hotel industry. Understand the processes involved in selection, recruitment, and training within the hospitality industry. Learn effective management techniques for front office operations, housekeeping, engineering, and security. Acquire knowledge of food and beverage operations management. Develop skills in managing service quality and customer satisfaction in the hospitality industry. Explore marketing strategies and their application in travel and tourism businesses. Understand the accounting practices relevant to the hospitality industry. Why buy this Hotel Management Diploma Certificate? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Hotel Management Diploma Certificate there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Hotel Management Diploma Certificate course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Hotel Management Diploma Certificate does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Hotel Management Diploma Certificate was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Hotel Management Diploma Certificate is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Hotel Management Diploma Certificate Module 01: Introduction to Hospitality Management 00:24:00 Module 02: An Overview of Hotel Industry 00:18:00 Module 03: The Process of Selection and Recruitment in Hospitality Industry 00:21:00 Module 04: The Process of Development and Training in Hospitality Industry 00:24:00 Module 05: Management of Front Office Operations 00:19:00 Module 06: Management of Housekeeping, Engineering and Security Operations 00:27:00 Module 07: Management of Food and Beverage Operations 00:20:00 Module 08: Management of Service Quality in Hospitality Industry 00:20:00 Module 09: Marketing in Travel and Tourism Business 00:24:00 Module 10: Accounting in Hospitality Industry 00:26:00 Module 11: Customer Satisfaction 00:23:00 Assignment Assignment - Hotel Management Diploma Certificate 00:00:00

  ISO 22301 Lead Auditor training enables you to develop the necessary expertise to perform a Business Continuity Management System (BCMS) audit by applying widely recognized audit principles, procedures and techniques. About This Course   During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and ISO/IEC 17021-1 certification process. Based on practical exercises, you will be able to master audit techniques and become competent to manage an audit program, audit team, communication with customers, and conflict resolution. After attending this 4 day course, candidates can sit for the exam with the aim of gaining the "ISO22301 Lead Auditor' credential. You will then be in a position to demonstrate that you have the capabilities and competencies to audit organizations based on best practices. Learning objectives   Understand the operations of a Business Continuity Management System based on ISO 22301 Acknowledge the correlation between ISO 22301 and other standards and regulatory frameworks Understand an auditor's role to: plan, lead and follow-up on a management system audit in accordance with ISO 19011 Learn how to lead an audit and audit team Learn how to interpret the requirements of ISO 22301 in the context of a BCMS audit Acquire the competencies of an auditor to: plan an audit, lead an audit, draft reports, and follow-up on an audit in compliance with ISO 19011   Educational approach   This training is based on both theory and best practices used in BCMS audits Lecture sessions are illustrated with examples based on case studies Practical exercises are based on a case study which includes role playing and discussions Practice tests are similar to the Certification Exam Prerequisites   A foundational understanding of ISO 22301 and knowledge of audit principles. What's Included?   Refreshments & Lunch (Classroom courses only) Course Slide Deck Official Study Materials  CPD Certificate The Exam fees Who Should Attend?   Auditors seeking to perform and lead Business Continuity Management System (BCMS) certification audits Managers or consultants seeking to master a Business Continuity Management System audit process Individuals responsible for maintaining conformance with Business Continuity Management System requirements Technical experts seeking to prepare for a Business Continuity Management System audit Expert advisors in Business Continuity Management Our Guarantee   We are an approved IECB Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training offered for retakes - come back within a year and only pay for the exam. Assessment   The exam is a 12 question essay type exam completed in the afternoon of Day 4. The pass mark for the exam is 70%. Exam results are provided within 24 hours. Provided by   This course is Accredited by NACSand administered by the IECB. Accreditation

  The ISO 9001 Lead Auditor training enables you to develop the necessary expertise to perform a Quality Management System (QMS) audit by applying widely recognized audit principles, procedures and techniques. About This Course   During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and the certification process according to ISO/IEC 17021-1.   Based on practical exercises, you will be able to master the audit techniques and become competent to manage an audit program, audit team, communication with customers, and conflict resolution.   After acquiring the necessary expertise to perform this audit, you can sit for the exam and gain "Certified ISO 9001 Lead Auditor' credential. By holding this Certificate,, you will demonstrate that you have the capabilities and competencies to audit organizations based on best practices.    Learning objectives   Understand the operations of a Quality Management System (QMS) based on ISO 9001 Acknowledge the correlation between ISO 9001 and other standards and regulatory frameworks Understand the auditor's role to: plan, lead and follow-up on a management system audit in accordance with ISO 19011 Learn how to lead an audit and audit team Learn how to interpret the requirements of ISO 9001 in the context of a QMS audit Acquire the competencies of an auditor to: plan an audit, lead an audit, draft reports, and follow-up on an audit in compliance with ISO 19011   Educational approach   This training is based on both theory and best practices used in QMS audits Lecture sessions are illustrated with practical questions and examples Practical exercises include examples and case study discussions Practice tests are similar to the Certification Exam Prerequisites   A fundamental understanding of ISO 9001 and comprehensive knowledge of audit principles. What's Included?   Refreshments & Lunch (Classroom only) Course Slide Deck Official Study Guides The Exam Who Should Attend?   Auditors seeking to perform and lead Quality Management System (QMS) certification audits Managers or consultants seeking to master a Quality Management System audit process Individuals responsible for maintaining conformance with QMS requirements Technical experts seeking to prepare for a Quality Management System audit Expert advisors in Quality Management Accreditation Our Guarantee We are an approved IECB Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training and exam retake offered Assessment     Delegates sit a combined exam, consisting of in-course quizzes and exercises, as well as a final 12 question, essay type exam on Day 4 of the course. The overall passing score is 70%, to be achieved within the 150 minute time allowance. Exam results are provided within 24 hours, with both a Certificate and a digital badge provided as proof of success. Provided by   This course is Accredited by NACS and Administered by theIECB

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Description Call Centre Management diploma In the modern world of business, the critical part of any ambitious company that is fast growing is its call centre. In spite of there being available a variety of modern methods of interaction with customers, like social media, etc; the telephone still remains one of the efficient tools to ensure that you are heard by your clients and vice versa. That is one of the reasons why the role of a professional call centre manager remains very significant. Our Call Centre Management Diploma Course is designed in such a way that the managers in a call centre can acquire the skills and techniques required to manage this specific environment in an effective manner. Students attain certification in the ability to put into application the best and latest practices and also in setting high standards for updated call centre operations. The importance of having a qualified and well-managed team in order to achieve the best working environment and an increased level of efficiency on a daily basis is covered during the duration of the course. Insights into the optimum and most systematic approach for the achievement of excellence in call centre operations are covered by this course. Apart from the benefits listed above, students will study various other competencies required for the management of a modern professional call centre. What you will learn 1: Introduction to Call Centre 2: Call Centre Business Models and Drivers 3: Developing Organisational Structure and Roles 4: Building a Call Centre of Your Own 5: Choosing the Outsourcing Choice 6: Right People, Right Place, Right Time: Resource Management Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Getting Started The qualification has been intended to provide a foundation in the business management sector. They deliver recognition and professionalism to the management sectors, too. We offer the students the opportunity to learn from this program, providing them with relevant skills and qualities. The level 4 & 5 diploma have a total credit of 120 points each. You are entitled to 240 credits if you have completed both. This is comparable to a Foundation degree wherein we provide the facility to get admission to the final year at one of our Universities for acquiring a related Honours degree. The underlying principle of the course is to ensure a career path for learners who wish to build their care capacities within the business sector. The result of the diploma, an accepted UK qualification, is for the aspirants to have the expertise and the skills needed by organisations worldwide. All the programs are designed to provide learning based on concepts and practical insights necessary for the present and future companies. Apart from this, we look forward to building up efficient team leaders, managers and leaders through the invention and delivery of learning required for the industry. This diploma plays an outstanding role in the prime development of commerce. The learners have a deep knowledge and understanding of the industry so that the modern threats are identified and evaluated. Key Benefits Introduction to the main facets and operations of organisations learning the advanced thought leadership of an organisation Offering conceptual and practical insights that are applicable in the companies of today and tomorrow Enhancing team development and interpersonal skills The importance of communication in the organisation Key Highlights Do you wish to be a leader and enhance your interpersonal and team management skills and talents in business management? Then, Qualifi Level 4 Diploma in Business Management is the ideal starting point for your career journey. The course will ensure access to the first-class education needed to achieve your goals and dreams and maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our Qualifi-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The Qualifi Level 4 Diploma in Business Management can open many career pathways including, but not limited to: Operations manager with an estimated average salary of £46,814 per annum Office manager with an estimated average salary of £34,506 per annum Financial planner with an estimated average salary of £32,725 per annum Programme manager with an estimated average salary of £33,000 per annum Assistant manager with an estimated average salary of £32,000 per annum Business Analyst, with an estimated average salary of £30,000 per annum Fleet manager with an estimated average salary of £28,000 per annum   About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, practical applications, real-world examples, and case studies will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements The qualifications have been made available to all without artificial barriers denying access and progression. The primary requirement is to get through the interview, and they are expected to hold the following. QUALIFI Level 4 Diploma in Business Management:- Learners who have shown some ability and have possessed qualifications at Level 3, for instance, "A" Levels or vocational awards; Learners who have invested some energy in an authoritative part and proved that they have the capacity and drive to create; Learners looking for advanced proficient development and pick up business-related aptitudes and know-how.   Progression Learners completing the QUALIFI Level 4 Diploma in Business Management will progress to: The QUALIFI Level 5 Diploma in Business Management or Business Enterprise or The second year of undergraduate study in business management or Directly into employment in an associated profession.   Why gain a QUALIFI Qualification? This qualification suite provides enormous opportunities to learners looking for career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also achieve the ability to face and solve issues then and there through exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle issues and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills.   Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Business Operations Reference No : BUS 1.5 Credit : 20 || TQT : 200 This unit enables learners to develop an understanding of the issues relating to the management of activities with a particular focus on problem-solving. Knowing how different organisations are structured and controlled and the importance of business goals and objectives. The workings and operations of the organisations are examined, and learners are required to develop and deliver operational plans. UNIT2- Managing Change Reference No : BUS 1.4 Credit : 20 || TQT : 200 This Unit aims to introduce other models and practices of change management. and help learners to develop an understanding of the problems and solution involved in the power of change and those activities that contribute to constructive organisational change. Learners are encouraged to create and use their problem-solving skills. UNIT3- Financial Awareness Reference No : BUS 1.3 Credit : 20 || TQT : 200 This Unit is to provide the learner with the necessary knowledge to be able to critically assess the financial systems, processes and procedures in their organisations. Learners will gain an understanding of accounting conventions, appreciate measurement for efficiency, profitability UNIT4- Communications in Organisations Reference No : BUS 1.1 Credit : 20 || TQT : 200 The Unit is to develop the learner's awareness of organisational, personal, team and external communications. UNIT5- Leadership and the Organisation Reference No : BUS 1.2 Credit : 20 || TQT : 200 The Unit is about the study of leadership approach, present theory and models. Learners will be attaining an appreciation of leadership skills and their priority at all levels in organisations and for particular purposes. UNIT6- Developing Teams Reference No : BUS 1.6 Credit : 20 || TQT : 200 This unit focuses on building, developing and supporting teams to enable them to attain their goals and objectives. Learners will identify the expertise and potential of groups and individuals. Opportunities for teams to develop, gaining new skills and experiences and ways to evaluate and improve their performance are essential to the module too. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.