4599 Operations courses in Biddulph delivered Online

Follow your dreams by enrolling on the Business Process and Operation Management course today and develop the experience, skills and knowledge you need to enhance your professional development. Business Process and Operation Management will help you arm yourself with the qualities you need to work towards your dream job. Study the Business Process and Operation Management training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Business Process and Operation Management course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Business Process and Operation Management course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Business Process and Operation Management course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Business Process and Operation Management course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Business Process and Operation Management course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Business Process and Operation Management course. The Business Process and Operation Management course is designed by industry experts and is tailored to help you learn new skills with ease.  The Business Process and Operation Management is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Business Process and Operation Management when it suits you. Access the Business Process and Operation Management course modules from any internet-enabled device, including computers, tablets, and smartphones. The Business Process and Operation Management course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Business Process and Operation Management now and start learning instantly! What You Get Out Of Studying Business Process and Operation Management With Janets: Receive a digital Certificate upon successful completion of the Business Process and Operation Management course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Business Process and Operation Management training course is delivered through Janets' online learning platform. Access the Business Process and Operation Management content from any internet-enabled device whenever or wherever you want to. The Business Process and Operation Management course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Business Process and Operation Management course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Business Process and Operation Management course. After successfully passing the Business Process and Operation Management course exam, you will be able to apply for a CPD-accredited certificate as proof of your Business Process and Operation Management qualification. Certification All students who successfully complete the Business Process and Operation Management course can instantly download their digital certificate. You can also purchase a hard copy of the Business Process and Operation Management course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Business Process and Operation Management is ideal for those who already work in this sector or are an aspiring professional. This Business Process and Operation Management course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Business Process and Operation Management is open to all students and has no formal entry requirements. To study the Business Process and Operation Management course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Business Process and Operation Management is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Business Process and Operation Management and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Module 01 Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Module 02 The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 The Modeling Phase 00:30:00 The Execution Phase 01:00:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Module 03 What is Gap Analysis? 00:30:00 The Gap Analysis Process 00:30:00 Supporting Tools 00:30:00 Creating a Gap Analysis Report 00:15:00 Understanding Lean 00:30:00 The Toyota Production System 00:30:00 The Toyota Production System House 00:15:00 The Five Critical Improvement Concepts 00:15:00 Understanding Value with the Kano Model 00:15:00 Types of Waste 00:15:00 Creating a Lean Enterprise 00:15:00 The Plan, Do, Study, Act (PDSA) Cycle 00:15:00 Using the R-DMAIC-S Model 00:15:00 Lean Thinking Tools 00:15:00 Kaizen Events 00:00:00 Data Gathering and Mapping 00:30:00 A Plan to Take Home 00:15:00 Defining Continuous Improvement 00:15:00 Stage One - Identify Areas For Improvement 00:15:00 Stage Two - Create a Plan for Improvement 00:15:00 Stage Three - Implement the Changes 00:15:00 Stage Four - Review the Impact 00:15:00 Test Driving 00:15:00 Module 04 Six Sigma Basics 00:15:00 Improvement Tools 00:30:00 Management Tools for Generating Ideas 00:15:00 Continuous Improvement 00:30:00 Customer Relationships 00:30:00 Module 05 The Evolution of the Supply Chain 00:15:00 The Basic Supply Chain Structure 00:15:00 Supply Chain Drivers 00:15:00 Aligning Your Supply Chain with Business Strategy 00:15:00 Managing Supply Chain Risks 00:15:00 Tracking and Evaluating Supply Chain Data 00:30:00 Troubleshooting Supply Chain Problems 00:15:00 Sharing Supply Chain Activities 00:15:00 Sustainable Supply Chain Strategies 00:15:00 Applying Lean Techniques to the Supply Chain 00:15:00 The Future of Supply Chain Management 00:15:00 Supply Chain Management Basics 00:30:00 The Purchasing Cycle 00:45:00 Purchasing Toolkit 01:00:00 Managing Competitive Bids 00:45:00 Improving Efficiency and Accuracy 00:30:00 Analyzing and Reducing Risk in the Supply Chain 00:30:00 Managing Internal Relationships 00:30:00 Tools of the Trade 00:30:00 Module 06 What is Inventory? 00:30:00 Types of Inventory 00:15:00 Key Players 00:30:00 Setting up the Warehouse 00:15:00 What Makes a Good Inventory Management System? 00:15:00 The Warehouse Inventory Cycle 00:15:00 Identifying Demand 00:15:00 The Receiving Process 00:15:00 Validating Inventory 00:15:00 The Put-Away Process 00:15:00 Maintaining Inventory Accuracy 00:30:00 The Outbound Process 00:30:00 Industry Trends 00:15:00 Module 07 Concept of Quality 00:19:00 Key Terms 00:23:00 Categories 00:21:00 Customer Input 00:11:00 Plan Quality 00:08:00 Design of Experiments 00:07:00 Quality Control 00:11:00 Control Charts 00:11:00 Sampling 00:11:00 Six Sigma 00:08:00 The Steps 00:10:00 The 6 Six Sigma Challenges 00:05:00 Mock Exam Mock Exam- Business Process and Operation Management 00:30:00 Final Exam Final Exam- Business Process and Operation Management 00:30:00

The course focuses on the five domains that should be known for the CompTIA PenTest+ PT0-002 exam. Learn to successfully plan and scope a pen test engagement with a client, find vulnerabilities, exploit them to get into a network, then report on those findings to the client with the help of this comprehensive course.

The Build Your Algebra Fundamentals is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Build Your Algebra Fundamentals consists of several modules that take around 11 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts. Course Content Introduction Lecture 1 Introduction 00:03:00 Fundamental concepts on Algebraic Expressions Lecture 2 What is Algebra 00:02:00 Lecture 3 Simple Equations 00:05:00 Lecture 4 What are Polynomials 00:04:00 Lecture 5 Terms in Polynomials 00:03:00 Lecture 6 Degree of Polynomials 00:05:00 Lecture 7 Writing statements to algebraic form 00:04:00 Operations on Algebraic Expressions Lecture 8 Integers and common mistakes in solving integers 00:13:00 Lecture 9 Arrangement of Terms 00:07:00 Lecture 10 Powers on integers 00:04:00 Lecture11 Simplification using BODMAS 00:08:00 Lecture 12 Distributive Properties in Polynomials 00:04:00 Lecture 13 Simplify Polynomials 00:10:00 Lecture 14 Additions of Polynomials 00:06:00 Lecture 15 Subtractions of Polynomials 00:10:00 Indices ( Exponents) Lecture 16 The rules of Indices in algebra 00:11:00 Lecture 17 Fractional indices 00:10:00 Lecture 18 Understanding indices (practice questions) 00:07:00 Lecture 19 Problems from IGCSE Last year papers 00:09:00 Multiplication and Division of Algebraic expressions Lecture 20 Multiplication of monomial to Polynomial 00:09:00 Lecture 21 Multiplication of Polynomial by Polynomial 00:06:00 Lecture 22 Division of algebraic expression by a monomial 00:08:00 Lecture 23 Division of algebraic expression by another polynomial 00:09:00 Lecture 24 Division of a polynomial by another polynomial with remainder 00:11:00 Brackets in Algebra Lecture 25 Rules of brackets 00:04:00 Lecture 26 Simplification by removing brackets 00:11:00 Linear equations in one variable Lecture 27 Simplification of algebraic fractions 00:07:00 Lecture 28 Rules to solve linear equations in one variable 00:03:00 Lecture 29 Solving linear equations in one variable 00:07:00 Lecture 30 Solving complex linear equations in one variable 00:10:00 Lecture 31 Word problems on linear equations in one variable 00:13:00 Algebraic Identities Lecture 32 What are Identities? 00:05:00 Lecture 33 Identity ( a + b ) ² 00:13:00 Lecture 34 Identity ( a - b ) ² new 00:07:00 Lecture 35 Identity a² - b² = (a-b) (a +b ) new 00:07:00 Lecture 36 -- Standard Identities ( a + b + c ) ² = a ² + b ² + c ² + 2 a b + 2 a c +2 b c old 00:07:00 Lecture 37 Identity (x + a) (x + b) Identity Derivation & Application new 00:08:00 Lecture 38 Pascal's Triangle _ Identity ( a + b ) ³ new 00:07:00 Lecture 39 Identities( a - b ) ³, ( a ³ + b ³) and (a ³ - b ³) new 00:13:00 Lecture 40 - Standard Identities a ³ + b ³ + c ³ - 3 a b c 00:10:00 Formula : Change of subject of formula Lecture 41 -Changing the subject of formula 00:08:00 Linear Inequalities Lecture 42 - Linear Inequalities 00:12:00 Resolve into factors Lecture 43 - Factorization by taking out common factor 00:10:00 Lecture 44 - Factorization by grouping the terms 00:09:00 Lecture 45 - factorize using identity a ² - b ² 00:07:00 Lecture 46 - factorize using identity (a + b )² and (a - b )² (2) 00:08:00 Lecture 47 - factorize using identity ( a + b + c ) ² 00:05:00 Lecture 48 - factorization by middle term split 00:12:00 Algebraic Fractions Lecture 49 -Simplification of algebraic fractions 00:06:00 Coordinate axis - points and Line graph Lecture 50 All that you need to know about co ordinate axis 00:04:00 Lecture 51 Some important facts needed to draw line graph 00:03:00 Lecture 52 - How to draw a line graph on coordinate plane 00:03:00 Lecture 53 Drawing line graphs 00:06:00 System of simultaneous linear equations in two variables Lecture 54 Simultaneous Linear Equations in two variables- intro 00:03:00 Lecture 55 Graphical method of solving linear equations 00:06:00 Lecture 56 Graphical method - more problems 00:10:00 Lecture 57 Method of Elimination by substitution 00:09:00 Lecture 58 Method of Elimination by Equating coefficients 00:11:00 Lecture 59 Method of Elimination by cross multiplication 00:07:00 Lecture 60 Equations reducible to simultaneous linear equations 00:12:00 Lecture 61 Word Problems on Linear equations 00:18:00 Polynomials Lecture 62 Polynomials and Zeros of polynomials 00:10:00 Lecture 63 Remainder Theorem 00:04:00 Lecture 64 Factor Theorem 00:08:00 Lecture 65 Practice problems on Remainder and Factor Theorem 00:09:00 Lecture 66 Factorization using factor Theorem 00:10:00 Quadratic Polynomials Lecture 67 Zeros of polynomials α, β & γ 00:10:00 Lecture 68 Relation between zeros and coefficients of a polynomials 00:13:00 Lecture 69 Finding polynomials if zeros are known 00:06:00 Lecture 70 Practice problems on zeros of polynomials 00:10:00 Lecture 71Problems solving with α and β (part 1) 00:11:00 Lecture 72 Problems solving with α and β (part 2) 00:10:00 Quadratic Equations Lecture73 what are Quadratic equations 00:03:00 Lecture 74 Solutions by factorization method 00:12:00 Lecture 75 Solutions by completing square formula 00:06:00 Lecture 76 Deriving Quadratic formula 00:05:00 Lecture 77 Practice problems by Quadratic formula 00:07:00 Lecture 78 Solving complex quadratic equations by Quadratic Formula 00:11:00 Lecture 79 Solutions of reducible to Quadratic Formula 00:09:00 Lecture 80 Skilled problems on Quadratic Equations 00:07:00 Lecture 81 Exponential problems reducible to Quadratic Equations 00:06:00 Lecture 82 Nature of Roots of Quadratic Equations 00:09:00 Lecture 83 Word problems on quadratic Equations Part 1 00:13:00 Lecture 84 Word problems on quadratic Equations Part 2 00:11:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Follow your dreams by enrolling on the Legal Secretary and Minute Taking course today and develop the experience, skills and knowledge you need to enhance your professional development. Legal Secretary and Minute Taking will help you arm yourself with the qualities you need to work towards your dream job. Study the Legal Secretary and Minute Taking training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Legal Secretary and Minute Taking course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Legal Secretary and Minute Taking course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Legal Secretary and Minute Taking course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Legal Secretary and Minute Taking course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Legal Secretary and Minute Taking course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Legal Secretary and Minute Taking course. The Legal Secretary and Minute Taking course is designed by industry experts and is tailored to help you learn new skills with ease.  The Legal Secretary and Minute Taking is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Legal Secretary and Minute Taking when it suits you. Access the Legal Secretary and Minute Taking course modules from any internet-enabled device, including computers, tablets, and smartphones. The Legal Secretary and Minute Taking course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Legal Secretary and Minute Taking now and start learning instantly! What You Get Out Of Studying Legal Secretary and Minute Taking With Janets: Receive a digital Certificate upon successful completion of the Legal Secretary and Minute Taking course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Legal Secretary and Minute Taking training course is delivered through Janets' online learning platform. Access the Legal Secretary and Minute Taking content from any internet-enabled device whenever or wherever you want to. The Legal Secretary and Minute Taking course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Legal Secretary and Minute Taking course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Legal Secretary and Minute Taking course. After successfully passing the Legal Secretary and Minute Taking course exam, you will be able to apply for a CPD-accredited certificate as proof of your Legal Secretary and Minute Taking qualification. Certification All students who successfully complete the Legal Secretary and Minute Taking course can instantly download their digital certificate. You can also purchase a hard copy of the Legal Secretary and Minute Taking course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Legal Secretary and Minute Taking is ideal for those who already work in this sector or are an aspiring professional. This Legal Secretary and Minute Taking course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Legal Secretary and Minute Taking is open to all students and has no formal entry requirements. To study the Legal Secretary and Minute Taking course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Legal Secretary and Minute Taking is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Legal Secretary and Minute Taking and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Legal Secretary Introduction to Legal Secretary 00:15:00 Role of Legal Secretaries 00:15:00 General Duties and Day-to-Day Operations of a Legal Secretary 00:30:00 Record Keeping 00:30:00 Legal Writing Skills & Proofreading 00:15:00 Research Skills You Need to Know 00:30:00 Transcription, Editing & Correspondence to Judges 00:30:00 Legal System of UK 00:15:00 UK Court System 00:30:00 Meeting Management & Minute Taking Meeting Management 00:15:00 The Role of a Minute-Taker 00:15:00 The Skills of a Minute-Taker 00:30:00 Meeting Agreements 00:15:00 Minute Styles 00:30:00 What Do I Record? 00:30:00 Techniques for Preparing Minutes 00:30:00 Taking Minutes in an Interactive Meeting 00:15:00 The Minute Book 00:15:00 What to include/what to ignore 00:30:00 Motions and Resolutions 00:00:00 Method of recording minutes 00:30:00 Reasons for Meeting 00:30:00 What is a decision? 00:15:00 Minute Taking tips 00:30:00 Other Secretarial Roles and Responsibilities Working with Your Manager 01:00:00 Administrative Soft Skills 01:00:00 Effective Time Management 01:00:00 Tools of the Trade 01:00:00 Being an Effective Gatekeeper 00:15:00 Organizational Skills 00:15:00 Confidentiality Guidelines 00:15:00 Special Tasks 00:15:00 Customer Service Role Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Telephone Etiquette Aspects of Phone Etiquette 01:00:00 Using Proper Phone Language 01:00:00 Eliminate Phone Distractions 01:00:00 Inbound Calls 01:00:00 Outbound Calls 01:00:00 Handling Rude or Angry Callers 01:00:00 Handling Interoffice Calls 01:00:00 Methods of Training Employees 01:00:00 Correcting Poor Telephone Etiquette 01:00:00 Organizing Work Using MS Word Opening 01:00:00 Working with the Interface 01:00:00 Your First Document 01:00:00 Basic Editing Tasks 01:00:00 Basic Formatting Tasks 01:00:00 Formatting Paragraphs 01:00:00 Advanced Formatting Tasks 01:00:00 Working with Styles 01:00:00 Formatting the Page 01:00:00 Sharing Your Document 01:00:00 Proof Reading Introduction to Proofreading 00:15:00 What does a Proofreader do? 00:15:00 Proofreading 00:15:00 Proofreading Symbols 00:15:00 Proofreading on Paper & Screen 00:15:00 Strategies to Check for Specific Errors 00:15:00 Editing & Proofreading Strategies 00:15:00 Proofreading an Essay 00:15:00 Mock Exam Mock Exam- Legal Secretary and Minute Taking 00:30:00 Final Exam Final Exam- Legal Secretary and Minute Taking 00:30:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview In today's digital world, Virtual Assistants (VAs) are in high demand. Many businesses in the UK need skilled VAs to help with various tasks. This means lots of job opportunities for those with the right skills. Our Virtual Assistant course will teach you everything you need to know. You will learn about different types of virtual assistants, essential tools, and must-have skills. We also cover how to manage clients and secure data. This course is perfect if you want to start a new career or improve your current skills. Join our course and step into a growing industry. With our help, you can become a successful Virtual Assistant and find great job opportunities. Start your journey today and make a difference in the digital world. In This Virtual Assistant Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Virtual Assistant skills to help you Acquire a comprehensive understanding of various Virtual Assistant topics and tips from industry experts. Learn in-demand Virtual Assistant skills that are in high demand among UK employers, which will help you to kickstart your career. This Virtual Assistant course covers everything you must know to stand against the tough competition in the Virtual Assistant field.  The future is truly yours to seize with this Virtual Assistant. Enrol today and complete the course to achieve a Virtual Assistant certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Virtual Assistant course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Virtual Assistant course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Virtual Assistant course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Virtual Assistant is suitable for anyone aspiring to start a career in Virtual Assistant; even if you are new to this and have no prior knowledge on Virtual Assistant, this course is going to be very easy for you to understand.  And if you are already working in the Virtual Assistant field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Virtual Assistant course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Virtual Assistant course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Virtual Assistant course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Virtual Assistant course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Module 01: Introduction to Virtual Assistant Introduction to Virtual Assistant 00:20:00 Module 02: Different Types of Virtual Assistants Different Types of Virtual Assistants 00:30:00 Module 03: Be a Virtual Assistant Be a Virtual Assistant 00:15:00 Module 04: Must-Have Skills for Virtual Assistants Must Have Skills for Virtual Assistants 00:35:00 Module 05: Essential Tools for a Virtual Assistant Essential Tools for a Virtual Assistant 00:20:00 Module 06: Finding Your Niche Finding Your Niche 00:15:00 Module 07: Get Hired for VA Jobs Get Hired for VA Jobs 00:30:00 Module 08: How to Set VA Business How to Set VA Business 00:30:00 Module 09: Admin Support- a Vital Part of VA Admin Support a Vital Part of VA 00:25:00 Module 10: How to Manage Clients How to Manage Clients 00:15:00 Module 11: Working with a Virtual Team Working with a Virtual Team 00:15:00 Module 12: Data Security Measures Data Security Measures 00:20:00

Step into the world of high-demand clerical roles with the Purchasing Clerk Mini Bundle. Tailored for those eyeing roles in supply chains, accounts, or administrative logistics, this bundle is designed with job readiness in mind. With focused attention on Purchasing and Procurement, Finance, Purchase Ledger, Logistics and Transportation, and Tax, this bundle doesn’t just improve your profile—it sharpens it to match today’s hiring standards. Whether you’re pivoting careers or looking to formalise your capabilities, this mini bundle positions you for employment with measurable industry value. Time-sensitive? Yes. Career-changing? Absolutely. Don’t miss out—this is your move toward becoming a hireable asset. Description The Purchasing Clerk Mini Bundle is your gateway into the fast-paced world of clerical procurement and operations. In an increasingly systemised and compliance-driven market, roles that require mastery in Purchasing and Procurement, Finance, Purchase Ledger, Logistics and Transportation, and Tax are on the rise—and so are employer expectations. This bundle bridges that gap. Designed to appeal to hiring managers across logistics, retail, government supply, and manufacturing industries, the bundle proves your preparedness without saying a word. With strong alignment to procurement operations and accounting coordination, the mastery of Purchasing and Procurement, Finance, Purchase Ledger, Logistics and Transportation, and Tax speaks directly to job relevance. Miss this, and you risk falling behind others who don’t hesitate to upskill. Hit enrolment today—before this competitive edge becomes tomorrow’s baseline. FAQ Q: Who should consider the Purchasing Clerk Mini Bundle? A: Anyone targeting entry-level or mid-tier roles in procurement, logistics, or finance coordination. Q: Why are these specific subjects included? A: Because Purchasing and Procurement, Finance, Purchase Ledger, Logistics and Transportation, and Tax directly match job specs across hiring portals. Q: Is this bundle valued by employers? A: Absolutely. Employers prioritise candidates with functional exposure to Purchasing and Procurement, Finance, Purchase Ledger, Logistics and Transportation, and Tax. Q: Will this make me more employable? A: Yes—it’s designed specifically to improve your hireability in relevant industries. Q: Is it suitable for someone changing careers? A: Definitely. It gives you the credential power of Purchasing and Procurement, Finance, Purchase Ledger, Logistics and Transportation, and Tax. Q: Is there a deadline to enrol? A: Spaces are limited. This Purchasing Clerk Mini Bundle won’t wait forever. Q: Can I complete it alongside a job? A: Yes—it’s flexible and built for job-seekers and working professionals alike. Q: Will I see these subjects again in my future job? A: Daily. Purchasing and Procurement, Finance, Purchase Ledger, Logistics and Transportation, and Tax are operational essentials.

Ready to go from plumbing tools to full-site operations? The Commercial Plumber Mini Bundle prepares you for employment in complex commercial environments—from office blocks to shopping centres to industrial complexes. Designed around Plumbing, Electrical Safety Management, Site Management, Puwer, and Project Management, this bundle connects you to where the jobs really are. If you want to be the kind of commercial plumber that employers fight to keep, now is the time to invest in yourself. Don’t let this opportunity get snapped up while you wait. Description The Commercial Plumber Mini Bundle was created to help candidates break into and thrive within the commercial plumbing space. These are jobs where Plumbing must intersect with Electrical Safety Management, where large teams require real Site Management discipline, and where Project Management is not a bonus—it's a necessity. Commercial clients expect more than pipes fixed. They want safe, certified, compliant technicians who understand Puwer and can lead or support site operations. That’s why this bundle places equal weight on Plumbing, Electrical Safety Management, Site Management, Puwer, and Project Management. Employers want individuals who know how to work across departments, collaborate safely, follow protocol, and still deliver technical excellence. Hiring managers are scanning for candidates with exactly these areas on their CV. This is your moment to stand out. Invest in your future while positions are still open. FAQ Q: What makes this bundle right for commercial plumbing? A: It focuses on Plumbing, Electrical Safety Management, Site Management, Puwer, and Project Management—all essential for larger-scale works. Q: Are commercial plumbing jobs growing? A: Yes. Especially for professionals who understand Puwer, Site Management, and Electrical Safety Management. Q: How is this bundle different from basic plumbing training? A: It covers beyond-the-tools essentials like Project Management, Site Management, and Puwer. Q: Will it help me get hired faster? A: Most likely. Candidates with Plumbing, Electrical Safety Management, Site Management, Puwer, and Project Management credentials get shortlisted more often. Q: Will it suit contractors and self-employed plumbers? A: Yes. Especially when working on commercial tenders that demand Project Management and Site Management skills. Q: Can I use this for career advancement? A: Definitely. It equips you with the credentials to move beyond basic jobs. Q: Is it suitable for full-time workers? A: Yes—it’s built for flexibility without sacrificing quality. Q: Is this bundle time-sensitive? A: It is. Early access ensures you’re ahead of the competition.

Description: This Microsoft Office 2007 Access Beginners - Complete Video Course will allow you to get started quickly with prebuilt applications that can modify or adapt to changing business needs. Collect information through form in e-mail or import data from external applications. Create and edit detailed reports that display sorted, filtered, and grouped information in a way that helps you make sense of the data for informed decision-making. Sharing information by moving your Office Access 2007 files to a Windows SharePoint Services Web site, where you can audit revision history, recover deleted information, set data access permission, and back up your information at regular intervals. This series will provide you an overview of the features and functions of Microsoft Office Access 2007. If you are interested to learn all the basics of Microsoft Access 2007, then you should join this course now. So, if you want to learn beginning level Access 2007 Skills. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2007 Access Beginners - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2007 Access Beginners - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started Database Concepts FREE 00:05:00 Indentifying Database Components 00:04:00 Exploring the Access Environment 00:03:00 Starting Access and Examining the Access Window 00:06:00 Opening a Database 00:04:00 Getting Help 00:01:00 Using Help 00:03:00 Databases and Tables Planning and Designing Databases 00:05:00 Creating a Database from a Template 00:01:00 Creating a Blank Database 00:01:00 Exploring Table 00:01:00 Navigating in a Table in Datasheet View 00:05:00 Examining a Table in Design View 00:04:00 Creating Tables 00:05:00 Creating a Table by Using the Table Templates 00:06:00 Creating a Table in Design View 00:02:00 Adding Fields and Descriptions to a Table 00:05:00 Setting the Primary Key 00:01:00 Saving the Table 00:01:00 dding a Record 00:02:00 Copying, Modifying, and Deleting a Table 00:03:00 Creating a Composite Key 00:03:00 Fields and Records Changing the Design of a Table 00:05:00 Modifying Field Names 00:01:00 Deleting and Inserting Fields 00:02:00 Moving a Field 00:01:00 Using the Attachment Data Type 00:04:00 Adding a Total Row 00:03:00 Finding and Editing Records 00:02:00 Finding and Replacing a Value 00:03:00 Undoing Changes 00:01:00 Organizing Records 00:04:00 Sorting Records by a Single Field 00:01:00 Sorting Records by Multiple Fields 00:02:00 Using Filter by Selection 00:02:00 Using Filter by Form 00:02:00 Using Filter Excluding Selection 00:01:00 Using Advanced FilterSort 00:02:00 Deleting a Record 00:02:00 Data Entry Rules Setting Field Properties 00:04:00 Setting the Required Property 00:04:00 Using the Allow Zero Length Property 00:03:00 Setting the Field Size Property 00:02:00 Setting the Append Only Property 00:03:00 Working with Input Masks 00:02:00 Creating an Input Mask 00:03:00 Working with the Input Mask Wizard 00:03:00 Setting Validation Rules 00:01:00 Creating Validation Rules 00:03:00 Setting Validation Text 00:02:00 Basic Queries Creating and Using Queries 00:05:00 Using the Query Wizard 00:04:00 Creating a Query in Design View 00:02:00 Saving and Running the Query 00:01:00 Sorting Query Results 00:01:00 Filtering a Query by Adding Criteria 00:01:00 Creating a Query from a Filter 00:03:00 Modifying Query Results and Queries 00:02:00 Editing Query Results 00:02:00 Adding Fields to a Query 00:01:00 Finding Records with Empty Fields 00:01:00 Performing Operations in Queries 00:04:00 Using Comparison Operators 00:01:00 Using the OR Condition 00:01:00 Using the AND Condition 00:01:00 Using the Wildcard 00:01:00 Using Calculations in a Query 00:03:00 Totaling a Group of Records 00:02:00 Using the Avg and Count Functions 00:01:00 Using Forms Creating Forms 00:05:00 Examining a Form 00:03:00 Creating a Basic Form 00:01:00 Creating a Form Using the Form Wizard 00:02:00 Using Design View 00:04:00 Creating a Form in Design View 00:01:00 Addings Controls 00:03:00 DModifying Properties 00:06:00 Applying Conditional Formatting 00:03:00 Sorting and Filtering Records 00:01:00 Using a Form to Sort Records 00:01:00 Using a Form to Filter Records 00:01:00 Working with Reports Reports 00:03:00 Examining a Report 00:01:00 Creating a Basic Report 00:01:00 Creating a Report Using the Report Wizard 00:02:00 Creating a Report Using Design View 00:04:00 Modifying and Printing Reports 00:05:00 Modifying Reports in Design View 00:03:00 Modifying Reports in Layout View 00:03:00 Grouping, Sorting, and Filtering a Report 00:02:00 Adding Summary Fields Using the Report Wizard 00:02:00 Modifying the Layout and Style of a Report 00:01:00 Mock Exam Mock Exam- Microsoft Office 2007 Access Beginners - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2007 Access Beginners - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The Diploma in Travel, Tourism and Hospitality Management course covers all the necessary areas of tourism and Hospitality management. The course is divided into two parts. The first part deals with travel and tourism where you will learn how to do in travel and tour, the Traveling Pointers & Pitfalls, and the basic travel guide. Then the course will focus on Hospitality management and teaches you the essential skills of hospitality such as communication, accommodation, safety, and more. Who is the course for? People interested in travelling across the world and learn its benefits Professionals wanting to learn about the various travel destinations for their job Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diploma in Travel, Tourism and Hospitality Management course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Tourist guides Travel agency consultant Start up travel companies People interested in travelling Module 1 Introduction to Travel & Tourism 00:30:00 History of Tourism 00:30:00 Integrated Model of Tourism 00:30:00 The Meaning of Travel Tourism and Tourist 01:00:00 Types of Tourism 00:15:00 The Products & Services of Tourism 00:30:00 Tourism-Destinations 01:00:00 Managing Tourism 01:00:00 Managing Tour Operations 00:30:00 Transportation 01:00:00 Quality Management 01:00:00 The Impacts of Tourism 01:00:00 Conclusion 00:15:00 Module 2 Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00 Module 3 Introduction to Hospitality Management 00:30:00 Influences Which Affect the Industry 00:15:00 The Development of the Hospitality Industry 00:30:00 Hospitality Brands 00:15:00 Accommodation 00:30:00 Food Service 00:30:00 Successful Quality Management 00:30:00 Module 4 Pointers for Gaining Access to Money While Traveling on the Road 00:30:00 A 'Must-Do' Before Going on a Trip 01:00:00 Practical Packing Tips 00:30:00 Wellness Tips 01:00:00 Transportation Techniques 00:30:00 Shopping Pitfalls 00:30:00 Food and Dining Tips 00:30:00 Money, Money, Money Wits 00:30:00 The 6 Top Airport Scams and What to Do to Guard against Them 01:00:00 A Commonly Hidden Foreign Airport Warning 00:30:00 Don't Prepay for that Gas 00:15:00 Surefire Ways to Guard against Air-Travel Tiredness 00:30:00 What to Do if a Person Becomes Ill While Traveling in Air? 01:00:00 The Best but Affordable Places to Eat while Traveling 00:30:00 How to Get Paid while Taking a Vacation 00:30:00 Module 5 Africa Safari Travel Temptations 00:30:00 Australia Travel Temptations 00:30:00 Booking Travel Temptations 00:15:00 Costa Rica Travel Temptations 00:30:00 Disneyland Travel Temptations 00:30:00 Disney World Travel Temptations 00:30:00 Egypt Travel Temptations 00:30:00 Exotic Travel Temptations 00:30:00 Travel Temptations 00:15:00 Hilo Travel Temptations 00:15:00 Hot Spots in Travel Temptations 00:15:00 How Online Travel Temptations Work 00:15:00 Indiana Travel Temptations 01:00:00 Key West Travel Temptations 00:15:00 Mexico Travel Temptations 00:30:00 Michigan Travel Temptations 01:00:00 Ohio Travel Temptations 00:30:00 Panama Travel Temptations 00:30:00 RIU Paradise Island Travel Temptations 00:15:00 San Diego Travel Temptations 00:30:00 Sandy Point Travel Temptations 00:15:00 Singapore Travel Temptations 00:30:00 Tennessee Travel Temptations 01:00:00 Travel Agents and Travel Temptations 00:15:00 Travel Destination to Alaska 01:00:00 Travel Destination to New Mexico 00:30:00 Travel Temptations in Amsterdam 00:30:00 Travel Temptations in Iowa 00:30:00 Travel temptations on a Nile River Cruise Liner 00:15:00 Travel temptations through Nevada 00:30:00 Travel Temptations in Antigua 00:30:00 Travel Temptations in California 00:30:00 Travel Temptations in Canada 00:30:00 Travel Temptations in Chicago 00:30:00 Travel temptations in Colorado 00:30:00 Travel temptations in Hawaii 00:30:00 Travel temptations in Kentucky 00:30:00 Travel temptations in Montana 00:30:00 Travel temptations in New York 00:30:00 Travel Temptations in North Carolina 00:30:00 Travel Temptations in South Carolina 00:30:00 Travel Temptations in Oregon 00:30:00 Travel Temptations in Rome 00:30:00 Travel Temptations in South Dakota 00:30:00 Travel Temptations in the Bahamas 01:00:00 Travel Temptations in the Caribbean 00:30:00 Travel Temptations in the UK 00:30:00 Travel Temptations in Washington DC 00:30:00 Wisconsin Travel Temptations 00:30:00 Conclusion to Diploma in Travel & Tourism 00:15:00 Mock Exam Mock Exam- Diploma in Travel, Tourism and Hospitality Management 00:30:00 Final Exam Final Exam- Diploma in Travel, Tourism and Hospitality Management 00:30:00

The 'Diploma in Legal Administration - Legal Secretary (Level 3)' course provides comprehensive training on legal systems, contract law, criminal law, family law, and other essential skills required for a legal secretary role. Participants will learn about various legal aspects and gain expertise in professional writing, document management, and conflict resolution. Learning Outcomes: Understand the fundamental principles of English law and legal systems. Gain knowledge of contract law, tort law, criminal law, family law, and property law. Develop skills in document preparation, proofreading, and editing for legal documents. Learn effective meeting management and minute-taking techniques. Acquire data management and record-keeping skills necessary for a legal secretary role. Explore other essential skills, such as conflict resolution, human rights, and criminal psychology. Why buy this Diploma in Legal Administration - Legal Secretary (Level 3)? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Diploma in Legal Administration - Legal Secretary (Level 3) there will be an automated MCQ test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Aspiring legal secretaries seeking to enter the legal profession. Existing legal secretaries looking to enhance their knowledge and skills. Individuals interested in the legal field and seeking a career as a legal secretary. Prerequisites This Diploma in Legal Administration - Legal Secretary (Level 3) does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Diploma in Legal Administration - Legal Secretary (Level 3) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Legal Secretary Legal Assistant Paralegal Administrative Assistant in legal departments Law Firm Support Staff Course Curriculum ***Updated Version*** Module 01: Introduction to Legal Secretary Introduction to Legal Secretary 00:22:00 Module 02: English Law & Legal Systems English Law & Legal Systems 00:33:00 Module 03: Law of Contract & Law of Tort Law of Contract & Law of Tort 00:28:00 Module 04: Wills, Probate, Estate Law Wills, Probate, Estate Law 00:15:00 Module 05: Property Law & Conveyancing Practice Property Law & Conveyancing Practice 00:19:00 Module 06: Criminal Law Criminal Law 00:24:00 Module 07: Understanding Criminal Psychology Understanding Criminal Psychology 00:31:00 Module 08: Contract & Business Law Contract & Business Law 00:54:00 Module 09: Family Law and Insurance Practice Family Law and Insurance Practice 00:24:00 Module 10: Conflict and Conflict Resolution Conflict and Conflict Resolution 00:18:00 Module 11: Professional Writings and Documents Professional Writings and Documents 00:27:00 Module 12: Document Proofreading and Editing Document Proofreading and Editing 00:19:00 Module 13: Meeting Management & Minute Taking Meeting Management & Minute Taking 01:06:00 Module 14: Data Management and Record-Keeping Data Management and Record-Keeping 00:13:00 Module 15: Other Essential Skills for Secretarial Role Other Essential Skills for Secretarial Role 00:19:00 Module 16: Human Rights Human Rights 00:12:00 ***Old Version*** Legal Secretary Introduction to Legal Secretary 00:15:00 Role of Legal Secretaries 00:15:00 General Duties and Day-to-Day Operations of a Legal Secretary 00:30:00 Record Keeping 00:18:00 Legal Writing Skills & Proofreading 00:15:00 Research Skills You Need to Know 00:30:00 Transcription, Editing & Correspondence to Judges 00:30:00 Legal System of UK 00:15:00 UK Court System 00:30:00 Meeting Management & Minute Taking Meeting Management 00:15:00 The Role of a Minute-Taker 00:15:00 The Skills of a Minute-Taker 00:30:00 Meeting Agreements 00:15:00 Minute Styles 00:30:00 What Do I Record? 00:30:00 Techniques for Preparing Minutes 00:30:00 Taking Minutes in an Interactive Meeting 00:15:00 The Minute Book 00:15:00 What to include/what to ignore 00:30:00 Motions and Resolutions 00:05:00 Method of recording minutes 00:30:00 Reasons for Meeting 00:30:00 What is a decision? 00:15:00 Other Secretarial Roles And Responsibilities Working with Your Manager 01:00:00 Administrative Soft Skills 01:00:00 Effective Time Management 01:00:00 Tools of the Trade 01:00:00 Being an Effective Gatekeeper 00:15:00 Organizational Skills 00:15:00 Confidentiality Guidelines 00:15:00 Special Tasks 00:15:00 Customer Service Role Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Telephone Etiquette Aspects of Phone Etiquette 01:00:00 Using Proper Phone Language 01:00:00 Eliminate Phone Distractions 01:00:00 Inbound Calls 01:00:00 Outbound Calls 01:00:00 Handling Rude or Angry Callers 01:00:00 Handling Interoffice Calls 01:00:00 Methods of Training Employees 01:00:00 Correcting Poor Telephone Etiquette 01:00:00 Organizing Work Using MS Word Opening 01:00:00 Working with the Interface 01:00:00 Your First Document 01:00:00 Basic Editing Tasks 01:00:00 Basic Formatting Tasks 01:00:00 Formatting Paragraphs 01:00:00 Advanced Formatting Tasks 01:00:00 Working with Styles 01:00:00 Formatting the Page 01:00:00 Sharing Your Document 01:00:00 Proof Reading Introduction to Proofreading 00:15:00 What does a Proofreader do? 00:15:00 Proofreading 00:15:00 Proofreading Symbols 00:15:00 Proofreading on Paper & Screen 00:15:00 Strategies to Check for Specific Errors 00:15:00 Editing & Proofreading Strategies 00:15:00 Proofreading an Essay 00:15:00 Mock Exam Mock Exam - Legal Secretary 00:30:00 Final Exam Final Exam - Legal Secretary 00:30:00