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Business Administration Developing a thorough understanding of important advanced business administration topics and concepts can help you boost your career in various fields today. Employers continually prefer highly qualified administrative specialists over entry-level administrative personnel on a global scale. Excellent administrative skills are essential in both the corporate and public sectors to facilitate crucial operations and activities. This Business Administration course will provide you with a solid practical and theoretical foundation that will undoubtedly improve your knowledge and skills in this field. This course is for both aspiring beginners and experienced professionals who want to gain a thorough understanding of important business management topics. Now is the time to enrol in this Business Administration course, learn from the best in the field, and stand out from all other applicants and employees. Courses are included in this Business Administration Course Course 01: Level 3 Business Administration Course 02: Level 5 Diploma in Business Analysis Course 03: Level 5 Diploma in Risk Management Business Administration Detailed course curriculum of the Level 3 Business Administration Module 1: Introduction to Business Administration What is Business Administration Six Fundamentals of Business Management Types of Business & Their Ownership The Business Environment Types of Business Environment Importance of Business Environment Business Ethics Business Ethics for Executives Module 2: Principle of Business Business Market Business Innovation and Growth Financial Management Business Budgeting Sales and Marketing Module 3: Principles of Business Communication Negotiation in a Business Environment How to Develop and Deliver Presentations How to Create a Bespoke Business Document The Information System in a Business Environment Business Communication Models, Systems and Process Module 4: Principles of Administration How to Manage an Office Facility Health and Safety in a Business Environment How to Take Minutes of Meetings How to Chair, Lead and Manage Meetings How to Supervise Administration Team How to Organise Events Module 5: Understand How to Improve Business Performance The Principles of Resolving Business Problems Continuous Improvement Techniques and Processes The Principles of Change Management Module 6: Understand Equality, Diversity and Inclusion in the Workplace The Organisational Aspects of Equality, Diversity and Inclusion in the Workplace The Personal Aspects of Equality, Diversity and Inclusion in the Workplace How to Manage Performance and Conflict in the Workplace The Management of Team Performance The Management of Underperformance in the Workplace Module 7: Principles of Leadership and Management Leadership in Management Leadership Principles Leadership Styles and Models The Role, Functions and Processes of Management Performance Management Effective Decision Making Assessment Method After completing each module of the Business Administration Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Business Administration course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Business Administration This Business Administration course is highly recommended for:- Anybody in any business or office environment seeking to reach the top of the ladder. Newcomers to the job market who want to improve their prospects for initial employment. Entrepreneurs, Small business owners. Requirements Business Administration There are no specific requirements for this Business Administration course because it does not require any advanced knowledge or skills. Career path Business Administration Candidates who successfully complete this Business Administration course may choose from a wide range of careers, including:- Administrative Assistant, Administrative Director, Administrative Manager, Facility Manager, File Clerk, Financial Clerk, Client Relations Manager, Contract Administrator, Office Clerk. Certificates Certificate of completion Digital certificate - Included

Business Management: Business Management Course Online Do you want to be a skilled professional or a suitable novice? You will gain all the knowledge you need to launch or advance your Business Management career at the top level through this Business Management course. You can improve technical skills and your understanding of company management by taking a business management course. You will learn about operational management and risk management in the business management course. Moreover, business management encompasses project management, succession planning, and other topics. With this business management course, you can also study about a variety of strategic approaches and business management planning. Also, this step-by-step business management course outlines many problems and solutions to assist you in making wise management choices. Take the next step in achieving your personal and professional objectives by enrolling this Business Management right away. Learning Outcomes of Business Management Course At the end of the Business Management course, the learner will be able to: Provide a brief idea about Business Management and its importance. Discuss all the terms related to Business Management. Business Management clarifies the differences between a leader and a manager. Business Management describes the theory of leadership and management to encourage organisational direction. Business Management determines the personal and technical skills needed to attain strategic objectives. Develop a personal improvement plan and describe the concepts of strategic business management. Business Management will enhance understanding of UK law and regulations related to business. Business Management develops an action plan for an organisation. Special Offers of this Business Management Course This Business Management Course includes a FREE PDF Certificate. Lifetime access to this Business Management Course Instant access to this Business Management: Business Management Course Get FREE Tutor Support from Monday to Friday in this Business Management: Business Management Course Main Course: Level 1 Business Management Course Courses are included in this Business Management: Business Management Course Course 01: Level 7 Operations Management Course Course 02: Business Administration Course [ Note: Free PDF certificate as soon as completing the Business Management: Business Management Course] Business Management: Business Management Course Industry Experts Designed this Business Management: Business Management course into 13 detailed modules. Course Curriculum of Level 7 Business Management Course Module 01: Introduction Module 02: Financial Resource and Investment Management Module 03: Succession Planning Module 04: Risk Management Module 05: Supply Chain Management Module 06: Human Resource Management Module 07: Leadership and Management Module 08: Change Management Module 09: Conflict Management Module 10: Project Management Module 11: Communication Techniques for Business Management Module 12: Entrepreneurship and Small Business Management Module 13: UK Business Law Assessment Method of Business Management Course After completing each module of the Business Management: Business Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Business Management Course After completing the MCQ/Assignment assessment for this Business Management: Business Management Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Business Management: Business Management Course This Business Management: Business Management course is highly recommended for Entrepreneurs, Small business owners, Existing business professionals, Program Manager etc. Requirements Business Management: Business Management Course Students who intend to enrol in this Business Management: Business Management Training course must meet the following requirements: Business Management: Good command of the English language Business Management: Must be vivacious and self-driven Business Management: Basic computer knowledge Business Management: A minimum of 16 years of age is required Career path Business Management: Business Management Course This Business Management: Business Management course will help you to get a job in relevant field. Certificates Certificate of completion Digital certificate - Included

Every successful organisation around the world relies on effective process management. Process managers are responsible for planning, implementing, monitoring, assessing, and optimising a wide range of critical processes, regardless of the size, nature, or objectives of the business. Process management is a position of unique responsibility because it directly contributes to the success or failure of the business as a whole. At the same time, it offers ambitious professionals the opportunity for limitless career advancement. Business process managers with advanced skills and competencies are in high demand worldwide. This Business Process Management course will give you a thorough understanding of Business Process Management by introducing key concepts, strategies, and in-depth information. This Business Process Management course will provide real-world knowledge and expertise from industry professionals and practitioners. This exclusive Business Process Management course is beneficial to both newcomers and existing workforce members. Learning Outcomes After completing Business Process Management course, the learner will be able to: Understand business process management and related concepts. Understand the evolution of enterprise systems architectures. Understand business process modelling foundation. Have a thorough understanding of process orchestrations and process choreographies. Understand the properties of business processes. Gain in-depth knowledge of architectures and methodologies. Understand business process management methodology. Why Choose Business Process Management Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Business Process Management Course Course 01: Business Process Management Course 02: Level 7 Diploma in Operations Management Course 03: Level 7 Life Coaching ***Other Benefits of this Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Business Process Management course ] Course Curriculum *** Business process management Course *** Module 1: Introduction to Business Process Management Module 2: Evolution of Enterprise Systems Architectures Module 3: Business Process Modelling Foundation Module 4: Process Orchestrations Module 5: Process Choreographies Module 6: Properties of Business Processes Module 7: Architectures and Methodologies Module 8: Business Process Management Methodology ------------------------- Assessment Method After completing each module of the Business Process Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Business Process Management Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Business Process Management Course is ideal for anyone who desires to enhance their business process-management skills. Requirements There are no specific requirements for this Business Process Management Course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Business Process Management Course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Business Process Management Course, you will have the knowledge to start a career as: Business Process Manager Business Analyst Entrepreneur Business Owner Certificates Certificate of completion Digital certificate - Included

Facilities Management: Facilities Management Course Online This unique Facilities Management: Facilities Management Course offers a thorough introduction to one of the world's most in-demand specialized professions. Learn about the operations and goals of facilities management at an advanced level, gaining the skills and information you will need to pursue a fulfilling career for the rest of your life. The Facilities Management: Facilities Management Course content teaches numerous interconnected disciplines that create facilities management, with no prior knowledge or expertise required. Facilities Management: Facilities Management Course ensures that an organization has the resources and infrastructure to fulfil its tasks successfully and efficiently, both in the public and private sectors. The Facilities Manager is in charge of everything from building maintenance and renovations to contract management, security, and sustainability. Facilities Management is a dynamic and demanding field, which can also be quite rewarding for successful candidates. To operate as a successful organization, a business model requires effective facilities management. By taking this Facilities Management: Facilities Management Course and taking the required measures, you can gain the skills needed to manage a high-performing facility. Special Offers of this Facilities Management: Facilities Management Course This Facilities Management: Facilities Management Course includes a FREE PDF Certificate. Lifetime access to this Facilities Management: Facilities Management Course Instant access to this Facilities Management: Facilities Management Course Get FREE Tutor Support from Monday to Friday in this Facilities Management: Facilities Management Course Main Course: Level 7 Diploma in Facilities Management Course Free courses included with Facilities Management: Facilities Management Course Course 01: Level 5 Report Writing Course Course 02: Fire Safety Level 2 Course 03: Level 7 Business Management Course [ Note: Free PDF certificate as soon as completing the Facilities Management: Facilities Management Course] Facilities Management: Facilities Management Course Online Industry Experts Designed this Facilities Management: Facilities Management Course into 12 detailed modules. Course Curriculum of Level 7 Diploma in Facilities Management Course Module 01: Introduction to Facilities Management Module 02: Developing a Strategy for Facilities Management Module 03: Facilities Planning Module 04: Managing Office Workspace Module 05: Vendor Management & Outsourcing Module 06: Managing Change Module 07: Managing Human Resources Module 08: Managing Risk Module 09: Facilities Management Service Providers Module 10: Managing Specialist Services Module 11: Public-Private Partnerships and Facilities Management Module 12: Health, Safety, Environment and UK Law Assessment Method of Facilities Management Course After completing each module of the Facilities Management: Facilities Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of Facilities Management Course After completing the MCQ/Assignment assessment for this Facilities Management: Facilities Management Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. Who is this course for? Facilities Management: Facilities Management Course Online This Facilities Management: Facilities Management Course is perfect for - Students Fresh graduates Job Seekers Anyone interested in business analysis People who are already employed in related fields and wish to improve their knowledge and abilities. Requirements Facilities Management: Facilities Management Course Online Students who intend to enrol in this Facilities Management: Facilities Management Course must meet the following requirements: Facilities Management: Good command of the English language Facilities Management: Must be vivacious and self-driven. Facilities Management: Basic computer knowledge Facilities Management: A minimum of 16 years of age is required. Career path Facilities Management: Facilities Management Course Online The Facilities Management: Facilities Management Course could prove instrumental in taking your career to the next level. Typical job titles and roles that fall within the field of FM include the following: Asset Manager Assistant Property Manager Construction Manager Director, Physical Plant Developer Energy Manager Certificates Certificate of completion Digital certificate - Included

Business Development - Special Bundle course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Special Bundle course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease. Business development Business development teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. CSR - Corporate Social Responsibility This CSR - Corporate Social Responsibility is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. Business Compliance Business Compliance teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. Corporate Business Sales This Corporate Business Sales course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. Business Analyst Training Business Analyst Course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. Key Features of the Business Development - Special Bundle Course : Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** Course Curriculum Business development Module 01: Business Development and Succession Planning Module 02: Process Management Module 03: Supply Chain Management Module 04: Planning & Forecasting Operations Module 05: Procurement & Purchasing Management Module 06: Project Management Module 07: Retail Pricing Module 08: Business Analysis Planning and Monitoring Module 09: Strategic Analysis and Product Scope Module 10: Quality Management Module 11: Management Skills for Leading Your Team Module 12: Selling in Multiple Channels Module 13: Representing Your Boss and Company Module 14: Preparing for Brainstorming Module 15: Generating Solutions (I) Module 16: Generating Solutions (II) Module 17: Analyzing Solutions Module 18: Selecting a Solution Module 19: Negotiation Techniques Module 20: Communication Skills Module 21: Skills of an Effective Administrator Module 22: What is Marketing? Module 23: Common Marketing Types (I) Module 24: Common Marketing Types (II) Module 25: Conflict Management Module 26: Talent Management Module 27: Time Management Module 28: Managing Risk and Recovery Module 29: Business Etiquette Course Curriculum of CSR - Corporate Social Responsibility The detailed curriculum outline of our CSR - Corporate Social Responsibility course is as follows: CSR Module 01: Introduction to Corporate Social Responsibility CSR Module 02: Stakeholders & the Social Contract CSR Module 03: A Sustainable Perspective CSR Module 04: Implementing CSR CSR Module 05: Performance Evaluation and Performance Reporting Course Curriculum of Business Compliance The detailed curriculum outline of our Business Compliance course is as follows: Business Compliance Module 01: Introduction to Compliance Module 02: Five basic elements of compliance Module 03: Compliance Management System (CMS) Module 04: Compliance Audit Module 05: Compliance and Ethics Module 06: Risk and Types of Risk Module 07: Introduction to Risk Management Module 08: Risk Management Process Course Curriculum of Corporate Business Sales The detailed curriculum outline of our Corporate Business Sales course is as follows: Module 01: Understanding the Talk Module 02: Getting Prepared to Make the Call Module 03: Creative Openings Module 04: Making Your Pitch Module 05: Handling Objections Module 06: Sealing the Deal Module 07: Following Up Module 08: Setting Goals Module 09: Managing Your Data Module 10: Using a Prospect Board Course Curriculum of Business Analyst Training The detailed curriculum outline of our Business Analyst Training course is as follows: Module 01: Introduction to Business Analysis Module 02: Business Processes Module 03: Business Analysis Planning and Monitoring Module 04: Strategic Analysis and Product Scope Module 05: Solution Evaluation Module 06: Investigation Techniques Module 07: Ratio Analysis Module 08: Documenting and Managing Requirements Module 09: Career Prospect as a Business Analyst in the UK Accreditation All of our courses, including this Business Development - Special Bundle course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Business Development - Special Bundle course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. Who is this course for? Anyone with a knack for learning new skills can take this Business Development - Special Bundle course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Requirements Learners do not require any prior qualifications to enrol on this course. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

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Unlock the potential of the thriving residential property market with our comprehensive course designed for ambitious individuals seeking to excel in property sales. Whether you're a newcomer or looking to refine your expertise, this course delves into the essentials of real estate valuation, legal intricacies, and financial nuances associated with buying and selling homes. Gain a deep understanding of property appraisal, including insights into basic building construction and identifying potential defects. Master the skills needed to navigate the complex landscape of property transactions, ensuring you can confidently manage records and systems, while staying abreast of relevant UK tax regulations. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Imagine having the knowledge to assess the true value of a home and the expertise to guide clients through the entire sales process seamlessly. Our course equips you with the tools to analyse market trends, understand the financial aspects of property transactions, and comprehend the legal framework governing residential sales. With a focus on practical applications, you'll learn how to manage property sales from listing to closing, ensuring every transaction is smooth and successful. Embrace the opportunity to transform your understanding of residential property sales and step into a realm of new possibilities. Course Curriculum Module 01: Introduction to Residential Property Sales Module 02: Valuation of Real Estate Module 03: Law Relating to Residential Property Sales Module 04: Residential Agency Module 05: Finances Involved in Buying and Selling Property Module 06: Property Appraisal and Basic Building Construction and Defects Module 07: Records and Systems Module 08: UK Tax on Property Learning Outcomes: Understand key concepts in residential property sales. Conduct accurate valuations of residential real estate. Apply laws relevant to residential property sales. Manage residential property agency operations effectively. Navigate finances in property buying and selling. Identify construction defects in property appraisals. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring real estate agents. Property valuation enthusiasts. Individuals interested in property law. Prospective home buyers. Real estate finance learners. Career path Real Estate Agent Property Valuer Residential Property Lawyer Real Estate Financial Advisor Property Appraiser Residential Property Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Cash is the lifeblood of all businesses. Without liquidity, businesses wither and die. The mission of the treasury department is to manage the liquidity of a business. This means all current/projected cash inflows/outflows must be monitored to ensure there is sufficient cash to fund company operations, as well as to ensure excess cash is properly invested. To do this, the function must ensure that existing assets are safeguarded through the use of safe and reliable forms of investment and hedging activities. Treasurers list their most important tasks as: Enhance liquidity risk Optimize working capital (WC) Improve cash flow (CF) forecasting and visibility of cash Improve cash conversion cycle (CCC) Optimize inventory levels Activities related to Cash include: Cash forecasting. Compile information to create an ongoing cash forecast. Information may come from the accounting records, the budget, capital budget, board minutes (dividend payments) and for expenditures related to acquisitions and divestitures. Working Capital monitoring. Review corporate policies related to WC and model their impact on cash flows. Cash Concentration. Create a system for funneling cash into a centralized investment account to facilitate the effective investment of cash. Activities related to investing are broad and include: Investments. The corporate investment policy is used for allocating excess cash to various investments, depending on their ROR and how quickly they can be converted into cash. Grant credit. Issue credit to customers, which involves management of the policy under which credit terms are granted. Compliance. Ensuring the organization is in compliance with various laws and regulations. Fund raising. Determine when additional cash is needed, and raise funds through the acquisition of debt, sale of stock, or changes in company policies that impact the amount of working capital required to run the business. Risk management. Use various hedging and netting strategies to reduce risk related to changes in asset values, interest rates, and foreign currency holdings. Credit rating agency relations. Communication with rating agencies of the company's financial results and condition. Bank relations. Keep the company's bankers apprised of the company's financial condition/projections, and potential changes in need for borrowed funds. This segment focuses on each of these roles and the sub-components involved. Learning Objectives Discover and outline typical Treasury activities. Explore cash forecasting. Examine how to prepare a cash forecast. Examine WC and monitoring. Understand cash concentration. Explore investments and banking. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction and Overview Introduction to The Treasury Function Part 1: Cash, Liquidity and Investments 00:06:00 Cash Forecasting 00:06:00 Cash Forecasting Continued 00:30:00 Cash Concentration 00:13:00 Investing and Banking 00:15:00 Summary 00:04:00 Supplementary Resource Supplementary Resources - The Treasury Function Part 1: Cash, Liquidity and Investments 00:00:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

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Duration 5 Days 30 CPD hours This course is intended for Channel Partner/Reseller Customer Employee Overview Upon completing this course, the learner will be able to meet these overall objectives: These are the ones listed in the Objectives Table I put together: Identify the basic components and operations of the Unified CCE solution. Use the available UCCE tools to complete a basic UCCE system installation. Discuss the installation and configuration steps required to support agent functionality in a UCCE deployment. Install a basic CCE VXML Solution. Install, configure and run a CCE Outbound Option Campaign. Describe how to support CCE. Deploying Cisco Unified Contact Center Enterprise (DUCCE) v2.0 is a 5-day instructor-led course presented by training partners. The course allows learners to deploy the Unified CCE v10.0 solution including installation, deploying HA and using troubleshooting tools to identify issues with inbound and outbound Contact Center functionality. This course is intended for those installing the Unified CCE solution, or those providing Level 3 solution support. This course also serves as a foundation for the two corresponding UCCE Administration courses, but is not a prerequisite. Students will learn enough about CCE scripting in this course to ensure system functionality only. A separate course exists for advanced scripting. Course Outline Module 1: Cisco Unified Contact Center Enterprise v10 Foundations Module 2: Preparing UCCE for Basic IVR Scripting Module 3: Preparing UCCE for Basic Agent Functionality Module 4: Installing and Configuring CCE VXML Solution Module 5: Installing CCE Outbound Option Module 6: Supporting CCE