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3543 Operations courses in Windlesham delivered On Demand

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified

5.0(1)

By Empower UK Employment Training

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified In the UK, the estimated salary for a Customer Service Advisor typically ranges from £18,000 to £25,000 per year, depending on experience and location. Customer Service Advisors play a vital role in solving issues and satisfying customers. Customer Service Advisor job is trending worldwide due to the growing emphasis on excellent customer service experiences, increased e-commerce activities and emphasis on business customer service reputation. Learning Outcomes: Apply defusing techniques in Customer Service interactions. Employ proactive strategies in Customer Service management. Utilise problem-solving methods to enhance Customer Service. Engage in brainstorming for effective Customer Service solutions. Channel customer anger through Customer Service skills. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Customer Service Advisor with Problem Solving Skills Diploma: Defusing Techniques: Master seven distinct defusing techniques to elevate your Customer Service aptitude. Proactive Customer Management: Implement proactive management strategies to optimise Customer Service outcomes. Problem-solving & Decision-making: Integrate critical problem-solving and decision-making methods into your Customer Service approach. Brainstorming & Reverse Brainstorming: Utilise brainstorming and reverse brainstorming to find innovative Customer Service solutions. Anger Channelling: Apply the art of anger channelling to maintain and improve Customer Service standards.

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified
Delivered Online On Demand1 hour 48 minutes
£5

Financial Management and Business Accounting Diploma

5.0(1)

By Course Gate

Build the financial and accounting skillset needed to rise to an executive level of responsibility and earning power. Financial management is an essential part of any successful business. The Financial Management and Business Accounting Diploma focuses on specialist modules including financial accounting, management accounting, business finance, financial management, strategic management accounting and international financial reporting. If you are looking forward to advancing your career and move toward an organizational leadership position, this Financial Management and Business Accounting Diploma will help you build the skills you'll need to make high-level decisions that impact your organization's current operations and financial future. The course will equip you with the potential to become a senior manager, administrator or executive in business management, accounting and finance, in commercial and public organisations. This course will teach the framework of managing business finances. It can also be the first step to qualification as an accountant. Who is this course for? Financial Management and Business Accounting Diploma is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Financial Management and Business Accounting Diploma is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Personal Finance Calculations Personal Finance Introduction FREE 00:01:00 Calculating Your Net Worth 00:01:00 Calculating Your Real Hourly Wage 00:02:00 Expenses for Life Energy 00:02:00 Calculating a Monthly Budgeting 00:05:00 Saving for Retirement Paying Off Debt 00:02:00 Build an Emergency Fund 00:02:00 Personal Savings 00:04:00 401K Basics 00:03:00 Asset Allocation 00:04:00 Investment Strategies 00:02:00 Advice on Financial Advisors 00:01:00 3h- Questions About Investing 00:15:00 Building Credit to Buy a Home FICO Score 00:09:00 Starting Credit 00:03:00 Increasing Credit Score 00:02:00 Owning vs. Renting 00:02:00 Types of Mortages 00:03:00 Personal Finance Guides for Beginners Advice to Teenagers 00:04:00 Guide to Buying a Car 00:05:00 Professional Bookkeeper Introduction Professional Bookkeeper FREE 00:09:00 Introduction to Accounting and Business Defining a Business 00:07:00 Ethics in Accounting 00:05:00 Generally Accepted Accounting Principles (GAAP) 00:10:00 The Accounting Equation The Accounting Equation 00:07:00 Transactions 00:11:00 Financial Statements 00:13:00 Analyzing Transactions The Accounting Equation and Transactions 00:16:00 Double-Entry System 00:11:00 Transactions - Journalizing 00:17:00 Journal Entries 00:38:00 Entering Information - Posting Entries Posting Entries 00:10:00 The Trial Balance 00:10:00 Finding Errors Using Horizontal Analysis 00:09:00 Horizontal Trend : Balance Sheet 00:21:00 Horizontal Trend: Income Statement 00:36:00 Adjusting Process The Purpose of the Adjusting Process 00:15:00 Adjusting Entries Adjusting Entries - Prepaid Expenses 00:13:00 Adjusting Entries - Accrued Revenues 00:10:00 Adjusting Entries - Depreciation Expense 00:09:00 Adjustment Summary Adjustment Summary - Review 00:13:00 Vertical Analysis 00:33:00 Preparing a Worksheet Preparing a Worksheet 00:06:00 Financial Statements The Income Statement 00:11:00 Financial Statements - Definitions 00:12:00 Completing the Accounting Cycle Temporary vs. Permanent Accounts 00:19:00 The Accounting Cycle Illustrated Accounting Cycle Illustrated - Steps 1-5 00:11:00 Accounting Cycle Illustrated - Steps 6-10 00:12:00 Fiscal Year Fiscal Year 00:09:00 Spreadsheet Exercise Spreadsheet Exercise - Steps 1-4 00:11:00 Spreadsheet Exercise - Steps 5-7 00:37:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Financial Management and Business Accounting Diploma
Delivered Online On Demand8 hours 43 minutes
£11.99

The Manager: Management and Leadership Development

5.0(1)

By Course Gate

To become an efficient manager, you need a great command in leadership qualities. As much as you are influential in leadership qualities, your managerial success will become so high. However, if you wish to make your managerial career far better implementing efficient leadership quality, take a look at our accredited well designed The Manager: Management and Leadership Development course. The course is designed to teach you all the process and procedures of manager step by step. Following that, the modules of the course instruct you how to make a plan, execute the plan, take a decision, meet different challenges, solve problems, and evaluate and measure the performance efficiently. Overall, the course assists to enhance your knowledge, skill, and information regarding management and leadership to become expert in this role. Who is this course for? The Manager: Management and Leadership Development is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our The Manager: Management and Leadership Development is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Management and Leadership Development Module One - Getting Started 01:00:00 Module Two - Grooming a New Manager 01:00:00 Module Three - Coaching and Mentoring (I) 01:00:00 Module Four - Coaching and Mentoring (II) 01:00:00 Module Five - Measuring Performance 01:00:00 Module Six - Motivating Managers 01:00:00 Module Seven - Signs of Poor Management 01:00:00 Module Eight - Trust Your Team of Managers 01:00:00 Module Nine - When an Employee Complains About Their Manager 01:00:00 Module Ten - When Do You Step In 00:30:00 Module Eleven - Remember These Basic Qualities 01:30:00 Module Twelve - Wrapping Up 01:00:00 Business Management Designing Your Organisational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Business Leadership About the Learning Organization 00:15:00 Achieving Personal Mastery 00:15:00 Analyzing Our Mental Models 00:30:00 Achieving a Shared Vision 00:15:00 Team Learning 00:15:00 Systems Thinking 00:15:00 Five Practices 00:15:00 Building Trust 00:15:00 Managing Change 00:30:00 Managers vs. Leaders 00:15:00 Influence Strategies 00:15:00 Managing Relationships 01:00:00 Strategic Planning 00:00:00 Doing Delegation Right 00:15:00 Criteria for Useful Feedback 00:15:00 Feedback Techniques 00:15:00 Mastering Your Body Language 00:15:00 Meeting Management 00:30:00 Pumping up a Presentation 00:15:00 Employee Accountability Defining Accountability 00:30:00 Creating an Accountable Organization 00:30:00 Setting Goals and Expectations 00:30:00 Doing Delegation Right 00:45:00 Offering Feedback 00:15:00 Activities The Manager: Management and Leadership Development - Activities 00:00:00 Mock Exam Mock Exam - The Manager: Management and Leadership Development 00:20:00 Final Exam Final Exam - The Manager: Management and Leadership Development 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

The Manager: Management and Leadership Development
Delivered Online On Demand26 hours
£11.99

Accounting: Accountancy Training

4.9(27)

By Apex Learning

------------------------NEW YEAR SALE ENDS TODAY------------------------ Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now Are you ready to be an accountant but don't know where to start? If so, you're in luck. We've got you covered with our 15-in-1 Accountancy:Accounting Training bundle! Accounting is one of the most critical skills for business. It's also one of the most misunderstood. But don't worry; we're here to help you understand what accounting is and how it can help your business succeed. This Accountancy: Accounting Training bundle is designed to teach you everything you need to know about accounting and how it applies to your day-to-day life. By the end of this course, you'll have a solid understanding of the basics, including: -How much money do I make? -How can I increase my salary? -How do I get promoted? -What is a budget? And much more! The Accountancy: Accounting Training bundle is designed to help you learn everything you need in one place: from how to solve problems with spreadsheets through the basics of accounting knowledge and understanding, all the way up through advanced topics like audit procedures and tax law compliance. You and other future accountants will benefit from this course by improving your foundational accounting knowledge. In addition, it will increase your chances of success and keep you one step ahead of the competition. This Accounting: Accountancy Training Bundle Consists of the following Premium courses: Course 01: Accountancy Course 02: Diploma in Quickbooks Bookkeeping Course 03: Level 3 Tax Accounting Course 04: Payroll Management - Diploma Course 05: Level 3 Xero Training Course 06: Theory of Constraints, Throughput Accounting and Lean Accounting Course 07: Internal Audit Training Diploma Course 08: Team Management Course 09: Business Analysis Level 3 Course 10: Diploma in Sage 50 Accounts Course 11: Positive Psychology Masterclass Course 12: Microsoft Excel Training: Depreciation Accounting Course 13: GDPR Data Protection Level 5 Course 14: Microsoft Excel Level 3 Key Features of the Course FREE Accounting: Accountancy Training CPD-accredited certificate Get a free student ID card with Accounting: Accountancy Training training (£10 applicable for international delivery) Lifetime access to the Accounting: Accountancy Training course materials The Accounting: Accountancy Training program comes with 24/7 tutor support Get instant access to this Accounting: Accountancy Training course Learn Accounting: Accountancy Training training from anywhere in the world The Accounting: Accountancy Training training is affordable and simple to understand The Accounting: Accountancy Training training is entirely online Learning Outcomes After completing this course, you will be able to: Understand and apply core accounting principles to manage financial transactions and records effectively. Perform accurate bookkeeping and maintain detailed financial records using industry-standard accounting software. Prepare and analyze financial statements, including balance sheets, income statements, and cash flow statements. Develop and manage budgets, and conduct financial forecasting to support strategic decision-making. Implement best practices in financial reporting and ensure compliance with relevant accounting standards and regulations. Utilize advanced financial analysis techniques to assess business performance and guide financial planning. So why wait? Enrol right now! Description Enhance your financial expertise with the Accounting: Accountancy Training course. This comprehensive program provides a solid foundation in accountancy, covering everything from basic accounting principles to advanced financial analysis. You'll gain essential skills in bookkeeping, budget management, and financial forecasting, and become proficient in using accounting software. Whether you're starting a career or aiming for advancement, this course offers the practical knowledge and confidence needed to excel in the dynamic field of accounting. Enrol today to master the skills required for effective financial management and decision-making. Curriculum ofAccountancy: Accounting Bundle Course 01: Accountancy Introduction The Role of an Accountant Accounting Concepts and Standards Double-Entry Bookkeeping Balance Sheet Income statement How will I get my Certificate? After successfully completing the Accountancy: Accounting course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Accountancy: Accounting Training bundle is ideal for anyone interested in the Accounting and Finance discipline or who wishes to pursue a successful career in this field of study, such as; Aspiring Accountants and Financial Analysts Aspiring Investment Bankers Aspiring Financial Controllers Business Owners Accounting Students Anyone wishing to understand a company's financials Anyone hoping to be successful in the world of Business & Finance Requirements Our Accountancy: Accounting is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. Career path Accountant Financial Advisor Financial Supervisor Financial Clerk Bookkeeper In the United Kingdom, the typical annual income for these professionals ranges from £25,000 to £70,000. Certificates Certificate of completion Digital certificate - Included

Accounting: Accountancy Training
Delivered Online On Demand3 days
£79

Nursing Assistant Training with Phlebotomy & Catheterisation

5.0(1)

By Course Gate

Gain essential skills in nursing assistance, phlebotomy, and catheterisation with the Nursing Assistant Training with Phlebotomy & Catheterisation bundle. Perfect for aspiring healthcare professionals, this comprehensive programme equips learners for multifaceted roles in patient care.

Nursing Assistant Training with Phlebotomy & Catheterisation
Delivered Online On Demand16 hours
£30

The Complete Masterclass on PL-900 Certification

By Packt

Prepare for success with the Microsoft PL-900 Certification Course, covering the fundamentals of Power Platform, including Power BI, Power Apps, Power Automate, Power Virtual Agents, and related topics such as Dataverse, AI Builder, Connectors, Dynamics 365, Teams, Security, and Administration. Suitable for beginners with no prerequisites.

The Complete Masterclass on PL-900 Certification
Delivered Online On Demand16 hours 55 minutes
£82.99

Computer Maintenance Advanced Diploma - CPD Certified

By Wise Campus

Computer Maintenance: Computer Maintenance Computer maintenance course will welcome you to a smooth, powerful Computer world. So that, you may become a tech master! Are you ready to begin working in IT or as a computer maintenance specialist? Our computer maintenance course will assist you in comprehending a computer's internal operations and gaining the skills necessary to execute computer maintenance activities to maximise its performance and longevity. With the assistance of our specialised Computer Maintenance: Computer Maintenance Course, you will acquire the knowledge and skills necessary to manage any computer-related issue that comes your way. The fundamentals of building, maintaining, and troubleshooting computer hardware and software are covered in this course on computer maintenance. computer maintenance includes subjects like setting up hardware elements including hard drives, processors, and memory. Computer maintenance courses instruct students on upgrades, backups, and security. You will learn the abilities and information required to competently maintain and troubleshoot computer systems in the computer maintenance course. The Computer Maintenance Course comes with a variety of educational films, clear pictures, instructions, assistance, and other materials. Throughout the course, you will have access to online support. Online access to the Computer Maintenance Course makes it possible for you to learn at your own pace and from the convenience of your home. The modules for the Computer Maintenance Course are accessible online from any location or device with an internet connection. Grab the chance to become an expert in computer maintenance. Learn the tricks to ensuring a computer runs flawlessly by enrolling right away in our computer maintenance course. Maintaining computers effectively will open up exciting career opportunities by our computer maintenance course! Main Course: Computer Maintenance Free Courses are including with this Computer Maintenance Course Along with The Computer Maintenance Course, We Offer a free IT Security Course Along with The Computer Maintenance Course, We Offer a free Social Media Marketing Course Along with The Computer Maintenance Course, We Offer a free Level 4 Time Management Course Special Offers of this Computer Maintenance Course This Computer Maintenance Course includes a FREE PDF Certificate. Lifetime access to this Computer Maintenance Course Instant access to this Computer Maintenance Course Get FREE Tutor Support to this Computer Maintenance Course Computer Maintenance: Computer Maintenance Learn the fundamentals of computer systems, their parts, and their operations with this Computer Maintenance: Computer Maintenance Course. Explore the motherboard, the beating heart of a computer system. You can solve common motherboard problems and learn about its various components with the assistance of this Computer Maintenance: Computer Maintenance Course. You can acquire the abilities and information required to confidently maintain and troubleshoot computer systems by enrolling in our Computer Maintenance: Computer Maintenance Course. Who is this course for? Computer Maintenance: Computer Maintenance This Computer Maintenance Course is open for all and is especially suited for: Aspiring IT professionals Computer enthusiasts Anyone interested in learning the fundamentals of computer maintenance Whoever desires to troubleshoot their own computers Everyone who wants to construct their own gaming computer Anyone aspiring to build a career as a Computer Technician Requirements Computer Maintenance: Computer Maintenance To enrol in this Computer Maintenance Course, students must fulfil the following requirements. To join in our Computer Maintenance Course, you must have a strong command of the English language. To successfully complete our Computer Maintenance Course, you must be vivacious and self driven. To complete our Computer Maintenance Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Computer Maintenance Course. Career path Computer Maintenance: Computer Maintenance You can find employment in this field with the help of this computer maintenance course. With this computer maintenance course, you may stand out on your resume and get more work prospects, you may work as a: Computer Specialist Technician for PC Maintenance Expert in Technical Support Systems Engineer

Computer Maintenance Advanced Diploma - CPD Certified
Delivered Online On Demand1 hour
£12

Travel Agent & Travel and Tourism with Event Planning and Business Management

By Wise Campus

Travel Agent & Travel and Tourism with Event Planning and Business Management Do you want to work in one of the most fascinating and successful industries in the world? If yes, you should enrol in ourTravel Agent & Travel and Tourism course to get skills and knowledge about this sector. Airports, airlines, and international aviation are all covered in our Travel Agent & Travel and Tourism. The management of tour operations and the significance of efficient distribution in the travel and tourism sector are part of this Travel Agent & Travel and Tourism course. Also, the Travel Agent & Travel and Tourism includes human resource management. You will learn how to manage the countryside for tourism in the Travel Agent & Travel and Tourism course. Learning Outcome of Travel Agent & Travel and Tourism After completing this Travel Agent & Travel and Tourism course, learners will know about: An overview of travel & tourism. The Travel Agent & Travel and Tourism teaches accommodation, quality, airlines, airports and international aviation. Tour operations management, distribution and costing are the main part of this Travel Agent & Travel and Tourism course. Travel Agent & Travel and Tourism describes HRM, marketing management, strategy and finance for tourism. The law and tourism are clearly elaborated in the Travel Agent & Travel and Tourism course. This Travel Agent & Travel and Tourism course explains how to manage urban tourism and countryside tourism. How to select sites, manage visitors, information collection and communication are broadly discussed in the Travel Agent & Travel and Tourism course. What are technologies used in tourism and how to know about the tourism environment are explained in the Travel Agent & Travel and Tourism. After completing the Travel Agent & Travel and Tourism course, you can handle crises and maintain ethics in tourism management. To become an expert in the field of travel and tourism, enrol in our Travel Agent & Travel and Tourism curriculum. Special Offers of this Travel Agent & Travel and Tourism Course This Travel Agent & Travel and Tourism Course includes a FREE PDF Certificate. Lifetime access to this Travel Agent & Travel and Tourism Course Instant access to this Travel Agent & Travel and Tourism Course Get FREE Tutor Support to this Travel Agent & Travel and Tourism Course Travel Agent & Travel and Tourism with Event Planning and Business Management Our Travel Agent & Travel and Tourism course is perfect for those looking to enter the exciting world of travel. The Travel Agent & Travel and Tourism course covers essential skills such as booking systems, customer service, and destination knowledge. With the Travel Agent & Travel and Tourism course, you'll gain in-depth understanding of the global tourism industry, enabling you to provide expert advice to clients. Whether you aim to work in a travel agency or start your own business, the Travel Agent & Travel and Tourism course prepares you for success in this vibrant field. Who is this course for? Travel Agent & Travel and Tourism with Event Planning and Business Management This Travel Agent & Travel and Tourism is recommended for anybody wishing to begin or advance their career in the travel and tourist industry. Requirements Travel Agent & Travel and Tourism with Event Planning and Business Management To enrol in this Travel Agent & Travel and Tourism Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Travel Agent & Travel and Tourism Course. Be energetic and self-motivated to complete our Travel Agent & Travel and Tourism Course. Basic computer Skill is required to complete our Travel Agent & Travel and Tourism Course. If you want to enrol in our Travel Agent & Travel and Tourism Course, you must be at least 15 years old. Career path Travel Agent & Travel and Tourism with Event Planning and Business Management Candidates who successfully finish our Travel Agent & Travel and Tourism programme can go on to work as information clerks, tour guides, travel agents, and in a variety of other related roles.

Travel Agent & Travel and Tourism with Event Planning and Business Management
Delivered Online On Demand6 hours 24 minutes
£12

Programming in C - The Complete Course

By Packt

Strengthen your command over C language

Programming in C - The Complete Course
Delivered Online On Demand10 hours 52 minutes
£47.99

Lab Technician Course

5.0(1)

By Course Gate

Join our Lab Technician Course to develop essential skills in medical laboratory services. Learn about laboratory techniques, equipment operation, and safety protocols, preparing you for a successful career in healthcare.

Lab Technician Course
Delivered Online On Demand7 hours 6 minutes
£11.99