3566 Operations courses in Sheffield delivered On Demand

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120CPD Points | Lifetime Access

Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

A higher-level diploma programme including the analysis and research of the tourist business, marketing, advertisement, empowerment. Travel and Tourism course includes Travel and exploration knowledge. The most dynamic and rewarding global industries, contributing significantly to the economies of many countries and regions around the world. If you are planning to make your career in this travel and tourism field, we will provide you with true guidance which will lead you through ultimate success. Travel and Tourism course that is specially designed for you. Experts collaborated to develop this course throughout. For anyone who wants to turn a lifelong passion for travel into a rewarding career. Through this Travel and Tourism course, you will learn every aspect of the modern tour industry, Airlines, Airports and International Aviation, Tour Operations Management, the significance of successful distribution in this sector, human resource management in exploring different country or region, managing the countryside for visitor, information and communication technologies for visitors and much more. This Travel and Tourism course can teach you everything about this sector. About how you can transform your passion into a career and be successful. Tourism is a well-known human activity. It has been a massive industry that eventually promotes social and economic advancement. This sector is increasing at an incredible rate across the world. The travel industry continues to thrive despite the vast majority of economic and political pressures. This Travel and Tourism course includes all the current details. According to the most recent numbers, the global travel and tour related sector is worth somewhere around $7.6 trillion - a figure that continues to grow exponentially year after year. The demand for high-quality Travel and Tourism services among both leisure and business travelers has never been greater. Anyone who intends to pursue a Travel and Tourism course we are here to help you. Learning Outcomes After completing this Travel and Tourism course, learner will be able to: Gain a thorough understanding of travel & tourism Gain in-depth knowledge of the accommodation sector Have a solid understanding of airlines, airports and international aviation Understand tour operations management Know how to manage tourism distribution Understand human resource management in tourism Understand marketing management for tourism Know how to manage finance for tourism Understand the law and tourism Know how to manage urban tourism Know how to manage the countryside for tourism Information and communication technologies for tourism Ethics in tourism management Why Choose Tourism : Travel and Tourism Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Travel and Tourism Course Developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Travel and Tourism Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Travel and Tourism course] Travel related working sector has economic consequences including greater tax revenue and personal income, improved living standards, and created more job possibilities. Whether you're new in this Travel and Tourism course. It does not matter if you are an entry-level learner, this course helps everyone to understand the basics and to educate them fully. We will teach you about managing finances for visiting, Ethics, urban culture and many more. This Travel and Tourism course includes all of the teachings that you can effortlessly learn and apply to your capabilities. Individuals attempting to pursue a career in this industry will gain all the ideas and necessary steps that you can follow from this Diploma in Travel and Tourism course. Understanding of the fundamentals and high-quality education. You can tell the difference from the very first lesson. We will assist you to learn about all the essentials and help you in every step of This Travel and Tourism course. You can always count on us if you ever feel difficulty solving any problem that's given to you. We will provide all kinds of help you need. We can assure you that you can fully trust us with the whole process in completing this Travel and Tourism course. We Ensure the best service. There has never been a better time to start or advance a career in the travel and exploring industry, so enroll in this Travel and Tourism course today and become a part of this interesting industry. Detailed course curriculum of *** Tourism : Travel and Tourism *** Module 1: An Overview of Travel & Tourism What is Travel & Tourism? Tourism Industries The Tourism System The Impacts of Travel and Tourism Management Issues Module 2: The Accommodation Sector: Managing for Quality Common Features of Hotel Operations Tourism Accommodation: The Role of Quality Tourism Accommodation: Managing for Quality Human Resources and Quality Management Module 3: Airlines, Airports and International Aviation Air Transport and Tourism Air Transport Policy European-style Liberalisation Strategic Alliance Networks Module 4: Tour Operations Management The UK Tour Operating Industry The Tour Operating Value Chain Tour Operators' Strategies The Consumer Module 5: Managing Tourism Distribution The Importance of Successful Distribution in Tourism Problems in Relation to the Distribution of Tourism Services Intermediaries in Tourism Distribution Channels Value Chain Approaches Outsourcing Distribution in the Airline Industry Managing Hotel Reservations Systems Managing the Costs of Distribution Module 6: Human Resource Management in Tourism Introduction Skills Shortages in Tourism Education and Training in Tourism Flexibility and Innovation in the Management of Human Resources Recruitment, Retention and Turnover Rewards, Benefits and Compensation Managing Quality Through Human Resources Module 7: Marketing Management for Tourism Managing the Strategic-Tactical Tension Stirring Around the Marketing Mix The Marketing Process and the Marketing Plan Branding as a Focus for Marketing Effort Module 8: Strategy for Tourism Mission and Stakeholders Strategic Analysis Strategic Choice Strategic Implementation Module 9: Managing Finance for Tourism Long-term Investment Decisions Investment Appraisal Methods Dealing With Risk Positive Aspects of Risk and Uncertainty Financing Decisions Module 10: The Law and Tourism The Package Travel Regulations 1992: Provisions and Responses Module 11: Managing Urban Tourism A Framework for Managing Urban Tourism Marketing Urban Tourism: Place Versus Territory Module 12: Managing the Countryside for Tourism: A Governance Perspective Tourism in the Countryside The Governance of the Countryside The Rural Governance Model Module 13: Site and Visitor Management at Natural Attractions The Management Task Operational Techniques Module 14: Information and Communication Technologies for Tourism E-Tourism and the Tourism Industry - Strategic and Tactical Functions E-Tourism Impacts on the Marketing Mix E-Airlines E-Hospitality E-Tour Operators E-Travel Agencies Module 15: Destination Marketing and Technology Use of Websites in Destination Marketing Identifying Visitors Forms of Web-based Data Mining Module 16: Tourism and the Environment What is the Tourism Environment? Managing the Tourism-environment Relationship Module 17: International Tourism: The Management of Crisis What is a Tourism Crisis? Principles of Tourism Crisis Management Managing a Tourism Crisis: A Framework Module 18: Ethics in Tourism Management Conflicts Surrounding Ethics Ethical and Responsible Business A Plethora of Codes Responsible Travel Market Trends Tour Operators Assessment Method After completing each module of the Travel and Tourism Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Travel and Tourism Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Travel and Tourism Course is ideal for anyone looking to begin or further an existing career in the Travel & Tourism sector. Requirements There are no specific requirements for Travel and Tourism Course because it does not require any advanced knowledge or skills. Career path Candidates who successfully complete our Travel and Tourism Course may choose to pursue a wide range of careers, including: Travel agent Tour guide Holiday representative Accommodation booker Concierge manager Cruise ship director Information clerk Recreation worker Tour and travel guide Certificates Certificate of completion Digital certificate - Included

Course Overview Do you want to build a strong relationship with trees and work with them? This Arboriculture & Forestry Course will give you the necessary skills you need to help trees grow healthy and understand the needs of the trees. Learn the necessary skills and knowledge of forestry and arboriculture from this course. This Arboriculture & Forestry Course will teach you the basics of arboriculture and help you understand how you can use them. You will be familiarized with the growth and response of trees, different diseases, fertilizer and sprayers to help trees grow. This course will teach you how to diagnose tree ailments, remove pests and help the tree to grow healthy. You not only will learn about the nurturing of trees but also understand the history and their behavior and respond to the environment. This course will teach you the steps of arboriculture with easily understandable modules. Anybody who wants to learn arboriculture and work with trees will be benefited from this Arboriculture & Forestry Course. Learning Outcomes Get to know about the basic principles of forestry Learn how to perform arboriculture Familiarize with different tree planting techniques Understand how to select trees for arboriculture Be able to understand how soil and tree growth affects the arboriculture technique Learn about different tree diseases and how to manage them Familiarize with arboriculture equipment Be able to maintain workplace health and safety Who is this course for? This comprehensive Arboriculture & Forestry Course is ideal for those who want to understand forestry and arboriculture. You will get a clear idea about arboriculture techniques from this course. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Arboriculture & Forestry Course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Forest Officers Forest Managers Engineers Ecologists Conservation Officers Forestry Consultants Land Managers Naturalists Natural Resource Policy Managers Park Planners Procurement Foresters Range Managers Wildlife Managers Soil Conservationists Module 01: Introduction to Arboriculture Introduction to Arboriculture 00:29:00 Module 02: Tree Planting Techniques Tree Planting Techniques 00:20:00 Module 03: Tree Selection for Arboricult Tree Selection for Arboriculture 00:35:00 Module 04: Tree Biology Tree Biology 00:37:00 Module 05: Soil and Tree Growth Soil and Tree Growth 00:38:00 Module 06: Pruning Trees Pruning Trees 00:31:00 Module 07: Tree Diseases and Management Tree Diseases and Management 00:46:00 Module 08: Arboriculture Equipments and Operations Arboriculture Equipments and Operations 00:40:00 Module 09: Workplace Health and Safety Workplace Health and Safety 00:42:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Facilities Management Online - Level 7 Online This unique Facilities Management Online - Level 7 offers a thorough introduction to one of the world's most in-demand specialized professions. Learn about the operations and goals of facilities management at an advanced level, gaining the skills and information you will need to pursue a fulfilling career for the rest of your life. The Level 7 Facilities Management course content teaches numerous interconnected disciplines that create facilities management, with no prior knowledge or expertise required. This Facilities Management Online - Level 7 course ensures that an organization has the resources and infrastructure to fulfil its tasks successfully and efficiently, both in the public and private sectors. The Facilities Manager is in charge of everything from building maintenance and renovations to contract management, security, and sustainability. Facilities Management is a dynamic and demanding field, which can also be quite rewarding for successful candidates. To operate as a successful organization, a business model requires effective facilities management. By taking this Facilities Management Online - Level 7 course and taking the required measures, you can gain the skills needed to manage a high-performing facility. Learning Outcomes After completing this Facilities Management Online - Level 7 course, you will be able to: Learn everything there is to know about facility management. Establish the significance of facility management. Investigate facility management strategies. Create a long-term project planning strategy. Learn how to manage space and services. Learn the fundamentals of risk management, change management, and human resource management. Recognize the UK's facilities management rules and regulations. Courses are included in this Facilities Management Online - Level 7 Bundle Course Course 01: Facilities Management - Level 7 Course 02: Level 2 Certificate in Business Management Course 03: Level 7 Diploma in Operations Management [ Note: Free PDF certificate as soon as completing the Facilities Management Online - Level 7 course] Facilities Management Online - Level 7 Course Curriculum of the Facilities Management Online - Level 7 Module 01: Introduction to Facilities Management Module 02: Developing a Strategy for Facilities Management Module 03: Facilities Planning Module 04: Managing Office WorkSpace Module 05: Vendor Management & Outsourcing Module 06: Managing Change Module 07: Managing Human Resources Module 08: Managing Risk Module 09: Facilities Management Service Providers Module 10: Managing Specialist Services Module 11: Public-Private Partnerships and Facilities Management Module 12: Health, Safety, Environment and UK Law Certification of Facilities Management Online - Level 7 After completing the MCQ/Assignment assessment for this Facilities Management Online - Level 7 course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Facilities Management Online - Level 7 This Facilities Management Online - Level 7 course is perfect for - Students Fresh graduates Job Seekers Anyone interested in business analysis People who are already employed in related fields and wish to improve their knowledge and abilities. Requirements Facilities Management Online - Level 7 There are no specific requirements for this Facilities Management Online - Level 7 course because it does not require any advanced knowledge or skills. Career path Facilities Management Online - Level 7 The Facilities Management Online - Level 7 course could prove instrumental in taking your career to the next level. Typical job titles and roles that fall within the field of FM include the following:- Asset Manager, Assistant Property Manager, Construction Manager, Director, Physical Plant, Developer, Energy Manager. Certificates Certificate of completion Digital certificate - Included

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.