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3847 Operations courses in Rhyl delivered On Demand

The Infinite Banking Concept Privatise Finance

By IOMH - Institute of Mental Health

Overview of HR System Selection Essentials Take full control of your financial future with a strategy that puts you in charge. The Infinite Banking Concept Privatise Finance by using specially designed whole life insurance policies that pay dividends. Instead of relying on banks, you can build your own private banking system. This helps you keep more of your money and grow your wealth over time. In the UK, the financial services industry makes over £165 billion a year, yet this powerful method is often ignored. Traditional savings accounts give you less than 1% interest, but The Infinite Banking Concept Privatise Finance offers a better way to manage your money. This course teaches you how to set up your own banking system using The Infinite Banking Concept Privatise Finance. You’ll learn how to use your money for different needs while it keeps growing in the background. This gives you more control, more flexibility, and more security for the future. The goal is to help you build a system that supports your lifestyle and helps your money work harder for you. Many people have already used this method to create long-term wealth for their families. Now, it’s your turn. With the right knowledge and tools, you can break free from the limits of traditional banking. Start building your own financial system today with The Infinite Banking Concept Privatise Finance. By the end of this The Infinite Banking Concept Privatise Finance course, you will be able to: Understand the key ideas behind The Infinite Banking Concept Privatise Finance. Build a strong base for your personal wealth journey. Use private banking tools in your daily money management. Make smarter financial choices using banking strategies. Learn advanced ways to use your money more effectively. Spot possible risks and know how to handle them safely. Who is this course for? People who want more control over their money and are ready to become their own banker using The Infinite Banking Concept Privatise Finance. Business owners who want better ways to manage and grow their money. Financial experts who want to learn more about using life insurance to grow wealth. Anyone unhappy with traditional banks and looking for a personal banking system. Process of Evaluation After studying the The Infinite Banking Concept Privatise Finance Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the The Infinite Banking Concept Privatise Finance Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements There is no prerequisite to enrol in this The Infinite Banking Concept Privatise Finance course. Career Path After completing the The Infinite Banking Concept Privatise Finance course, you could work in roles such as: Financial Advisor (Infinite Banking Specialist) – £35K to £65K/year Wealth Management Consultant – £45K to £80K/year Life Insurance Broker – £30K to £70K/year Estate Planning Specialist – £40K to £75K/year Private Banking Relationship Manager – £50K to £90K/year Course Curriculum Module 1: Introduction to the Infinite Banking Concept 00:16:00 Module 2: Building a Strong Foundation 00:20:00 Module 3: The Infinite Banking Concept Explained 00:18:00 Module 4: Applying the Infinite Banking Concept 00:17:00 Module 5: Advanced Strategies and Optimisations 00:21:00 Module 6: Mitigating Risks and Best Practices 00:19:00

The Infinite Banking Concept Privatise Finance
Delivered Online On Demand1 hour 51 minutes
£11.99

Warehouse Forklift Safety Training

By Compliance Central

GRAB LATEST SKILL WHEELS at the BEST OFFER of the TIME! Forklift training is the primary training that can give you the skills you need to become a warehouse worker. With forklift training, you'll learn the fresh information and abilities needed to excel as a packaging store operator and driver. In the past, you might not have been able to find time for forklift training, but this need no longer be the case. With the help of this program, you may pick up cutting-edge information and skills fast and effortlessly while studying material that has been sourced from experts in the field. Learning Outcomes: Safe operating procedures of forklift operators Practice safety procedures and avoid accidents Learn the major parts of a forklift Explain the reasons why forklifts are different Drive a forklift safely Use the mast and forks Operate safely in the workplace Inspect a forklift Refuel and recharge safely So, stand out in the job market by completing the Warehouse Forklift Safety Training course. Get an accredited certificate and add it to your resume to impress your employers. You will know everything you need to learn in this course to boost your career as a trained forklift driver or packaging store operator. Course Curriculum: ***Warehouse Forklift Safety Training*** Warehouse Forklift Safety Training Module 01 - What makes forklifts different. Module 02 - Driving a forklift safely. Module 03 - Using the mast and forks. Module 04 - Operating safely in the workplace. Module 05 - Inspecting a forklift. Module 06 - Refueling and recharging safely Assessment: When the Warehouse Forklift Safety Training course is completed, an online assessment test will be automatically invoked to ensure that knowledge has been retained. This will be instantly reviewed and marked, providing you with an immediate pass or fail. However, there is no limit to the number of times you can take the test, and multiple retakes are included in the original one-fee for the course if required. Certification: You can instantly download your certificate right after finishing the Warehouse Forklift Safety Training course. The hard copy of the certification will also be sent right to your doorstep via post (if claimed by the learner). All of our courses are continually reviewed to ensure their quality, and that provide appropriate current training for your chosen subject. As such, although certificates do not expire, it is recommended that they are reviewed or renewed on an annual basis. Who is this course for? If you wish to learn more about using a forklift. If you intend to work as a forklift driver in the future. If you're interested in studying more about the many jobs in the construction sector. If you wish to launch your own forklift company. Requirements This Warehouse Forklift Safety Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path You can explore popular and in-demand careers associated with this course after completing it. Some job fields you can look into are: Warehouse Operative Warehouse Manager Warehouse Supervisor Forklift Operative Forklift Driver Warehouse Manager Forklift Trainer Health and Safety Officer Logistics Supervisor Warehouse Operative Material Handler Warehouse Team Leader Warehouse Shift Manager Certificates Certificate of completion Digital certificate - Included

Warehouse Forklift Safety Training
Delivered Online On Demand1 hour
£12

Learn Linux in 5 Days

By IOMH - Institute of Mental Health

Overview of Learn Linux in 5 Days The Learn Linux in 5 Days Course is designed to help you understand and use Linux, one of the most powerful operating systems used around the world. Today, Linux runs over 96% of the top one million web servers. Many companies in the UK are now choosing Linux and other open-source tools to save money and make their systems more secure. This course takes you from installing Linux to learning important commands that help you get things done faster and smarter. In the Learn Linux in 5 Days Course, you’ll learn step by step, starting with simple tasks like moving around files and folders. As you go through the lessons, you’ll move on to useful skills like handling running processes, setting up scheduled tasks, and managing system updates. Whether you're learning on a virtual machine at home or setting up a real server at work, this course gives you clear, hands-on training to build your confidence. There is a growing need for people who know how to work with Linux. In fact, UK tech jobs asking for Linux skills are growing 21% every year. The Learn Linux in 5 Days Course helps you stay ahead by teaching you how to work with file permissions, customise the shell, and manage software packages. With this course, Linux becomes simple, useful, and something you can learn in just a few days. By completing this Learn Linux in 5 Days, you will be able to: Move around the Linux file system and manage files with ease Use important command-line tools the right way Set file permissions and control who can access what Customise your shell environment and create your shortcuts Install and manage software on different Linux systems Set up scheduled tasks and manage running programs smoothly Who Should Take the Learn Linux in 5 Days Course IT workers who want to improve their system management skills and understand Linux better Total beginners who want to learn how Linux works and start using the command line in just 5 days Students studying cybersecurity, cloud computing, or web development who need Linux for their future careers Windows users curious about trying Linux using a virtual machine before making a full switch DevOps learners who want to build strong Linux skills for handling servers and automation Process of Evaluation After studying the Learn Linux in 5 Days Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Learn Linux in 5 Days Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don’t need any educational qualification or experience to enrol in the Learn Linux in 5 Days course. Career Path This Learn Linux in 5 Days Course will lead you to many different career opportunities. Here are a few prospects: Linux System Administrator – £35K to £65K per year DevOps Engineer – £45K to £85K per year Network Security Specialist – £40K to £70K per year Cloud Infrastructure Engineer – £50K to £80K per year Web Server Administrator – £32K to £60K per year Course Curriculum Unit 01: Overview Course Overview 00:03:00 Unit 02: Day 1 Background and Introduction 00:07:00 Linux Distributions 00:05:00 Installing VirtualBox on Windows 00:03:00 Installing VirtualBox on Mac 00:03:00 Installing Linux Using an Image for VirtualBox 00:05:00 VirtualBox Troubleshooting Tips 00:02:00 When to Install Linux from Scratch 00:15:00 Installing CentOS from Scratch / CentOS Manual Installation Process 00:23:00 Getting Connected 00:11:00 Connect Directly 00:02:00 Unit 03: Day 2 The Linux Directory Structure 00:10:00 The Shell 00:08:00 Basic Linux Commands 00:05:00 Teach Yourself to Fish 00:06:00 Working with Directories 00:09:00 Listing Files and Understanding LS Output 00:12:00 Unit 04: Day 3 File and Directory Permissions Explained - Part One 00:11:00 File and Directory Permissions Explained - Part Two 00:09:00 View Files and the Nano Editor 00:05:00 Editing Files in Vi 00:10:00 Editing Files with Emacs 00:06:00 Finding Files and Directories 00:07:00 Graphical Editors 00:04:00 Unit 05: Day 4 Deleting, Copying, Moving, and Renaming Files 00:11:00 Wildcards - Part One 00:05:00 Wildcards - Part Two 00:07:00 Input, Output, and Redirection 00:08:00 Comparing Files 00:04:00 Searching in Files and Using Pipes 00:10:00 Transferring and Copying Files over the Network 00:07:00 Customizing the Shell Prompt 00:05:00 Shell Aliases 00:04:00 Unit 06: Day 5 Environment Variables 00:08:00 Processes and Job Control 00:12:00 Scheduling Repeated Jobs with Cron 00:06:00 Switching Users and Running Commands as Others 00:08:00 Shell History and Tab Completion 00:13:00 Installing Software on RPM Based Linux Distros: RedHat, CentOS, AlmaLinux, Rocky 00:21:00 Installing Software on Debian Based Linux Distros: Debian, Ubuntu, Kali Linux 00:12:00 Conclusion - Congratulations and Thank You! 00:01:00 Unit 07: Addendum - Connecting to a Linux Virtual Machine over the Network Connecting to a Linux Virtual Machine over the Network 00:11:00 Unit 08: Bonus Bonus - Installing NGINX, MySQL, PHP, and WordPress on Ubuntu 00:09:00 Unit 09: Resources Resources 00:15:00

Learn Linux in 5 Days
Delivered Online On Demand5 hours 58 minutes
£10.99

LOLER Training (QLS)

By Imperial Academy

Level 4 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

LOLER Training (QLS)
Delivered Online On Demand
£12

Warehouse Management Online Course

By Compete High

Overview With the ever-increasing demand for Warehouse Management in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Warehouse Management may be. Learning about Warehouse Management or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Warehouse Management. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Warehouse Management is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Warehouse Management course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Warehouse Management course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Warehouse Management course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Warehouse Management, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Warehouse Management, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Warehouse Management, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Warehouse Management course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.  Course Curriculum Module-1-Introduction-to-Warehouse-Management Introduction to Warehouse Management 00:00 Module-2-Arranging-warehouse-systems Arranging warehouse systems 00:00 Module-3-Warehousing-and-Conveying-Principles Warehousing and Conveying Principles 00:00 Module-4-Storage-and-Handling-Equipment Storage and Handling Equipment 00:00 Module-5-Performance-Management Performance Management 00:00 Module-6-Health-and-Safety Health and Safety 00:00

Warehouse Management Online Course
Delivered Online On Demand6 hours
£4.99

Introduction to Banking

By Compete High

Overview   With the ever-increasing demand for Banking in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Banking may be.   Learning about Banking or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Banking. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Banking is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by Compete High in this Introduction to Banking course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Introduction to Banking course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Introduction to Banking course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Banking, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Banking, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Banking, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Introduction to Banking course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Module 1 - Introduction to Banking Introduction to Banking 00:00 Module 2 - Introduction to Accounting Introduction to Accounting 00:00 Module 3 - Introduction to Financial Statements Introduction to Financial Statements 00:00 Module 4 - Understanding Working Capital Understanding Working Capital 00:00 Module 5 - Financial Analysis Financial Analysis 00:00 Module 6 - Types of Banks Types of Banks 00:00 Module 7 - Banking Regulation Banking Regulation 00:00 Module 8 - Bank Risk and Management Bank Risk and Management 00:00

Introduction to Banking
Delivered Online On Demand1 hour
£4.99

Manual Handling Online Training

By Compete High

Overview   With the ever-increasing demand for Manual Handling in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Manual Handling may be.   Learning about Manual Handling or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Manual Handling. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Manual Handling is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by Compete High in this Manual Handling Online Training course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Manual Handling Online Training course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Manual Handling Online Training course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Manual Handling, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Manual Handling, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Manual Handling, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Manual Handling Online Training course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Module 1 - Introduction to Manual Handling Introduction to Manual Handling 00:00 Module 2 - Manual Handling Injuries and Prevention Manual Handling Injuries and Prevention 00:00 Module 3 - Manual Handling Risk Assessments Manual Handling Risk Assessments 00:00 Module 4 - Manual Handling Legislation Manual Handling Legislation 00:00 Module 5 - The Maximum Weight You Can Lift The Maximum Weight You Can Lift 00:00 Module 6 - Risk at Work Risk at Work 00:00 Module 7 - Good Handling Technique Good Handling Technique 00:00 Module 8 - A Guide to Safe Manual Handling A Guide to Safe Manual Handling 00:00

Manual Handling Online Training
Delivered Online On Demand1 hour
£4.99

Educators matching "Operations"

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Wrexham Foyer

wrexham foyer

Denbighshire,

In this document the expression ‘we’ refers to, ClwydAlyn Housing Limited, Tir Tai Limited, PenArian Limited and Tai Elwy Limited, that provides housing and related services across North Wales. Each entity is the controller of its own personal data although data may be processed by other Group members on its behalf This privacy notice sets out how ClwydAlyn collects and uses information about you. Please read this privacy notice carefully to understand how we will use your personal information. If you have any questions or queries in relation to this privacy notice, you can contact our Data Protection Officer at: datacontroller@clwydalyn.co.uk 72 Ffordd William Morgan, St Asaph Business Park, St Asaph, Denbighshire, LL17 0JD 0800 1835757 (freephone from a landline) or 01745 536800 This privacy notice explains: What information we may collect about you How we use your information Contacting you Sharing your information Our legal basis for collecting, holding and using your information Security and storage of your information Your rights 1.What information we may collect about you The information we collect about you depends on why we are dealing with you. For example, if you make a housing application or become one of our tenants, we will need more information from you than if you are merely making an enquiry. We may collect the information about you in the following circumstances: If you call our Contact Centre When you call our contact centre we collect Calling Line Identification (CLI) information. We use this information to help improve its efficiency and effectiveness. We record calls for training and monitoring purposes. Additionally, our call handlers will make a record of your call in order to manage your query. We may need to share information with other organisations within or outside ClwydAlyn in order to respond to your call, for example so that we can organise maintenance or repairs or other support. We will usually tell you if it is necessary for us to pass information on to other organisations. If you email us Any email sent to us, including any attachments, may be monitored and used by us for reasons of security and for monitoring compliance with office policy. Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law. If you make a complaint to us When we receive a complaint from a person we make up a file containing the details of the complaint. This normally contains the identity of the complainant and any other individuals involved in the complaint. We will only use the personal information we collect to process the complaint and to check on the level of service we provide. If a complainant doesn’t want information identifying him or her to be disclosed to any person that the complaint is about, we will try to respect that. However, it may not be possible to handle a complaint on an anonymous basis. Similarly, where enquiries are submitted to us we will only use the information supplied to us to deal with the enquiry and any subsequent issues and to check on the level of service we provide. If you use our services We hold the details of the people who request and use our services so that we can provide these services and for other closely related purposes. For example, we use information about our service users to develop and improve our services and to make sure we are delivering services to different groups fairly. If you apply for housing or become a tenant, there is certain information that we require in order to process your application and manage your tenancy. If you do not provide us with this information, we will not be able to progress your application. When you visit our websites We automatically collect certain information when you visit one of our websites. Please see Use of Cookies below for more information about this. When you use our customer portal, you are able to view information held in our housing management system, including personal details, account statements, tenancy information, repair history and pay your rent / service charges. Please note that we use a third party provider, Verseone to support our customer portal. Information we receive from others We work closely with other organisations, such as local councils, police forces, voluntary sector organisations, other housing providers and our contractors, and we may receive information about you from them. If you visit our premises We may ask you to sign in and out if you visit staff or residents at our premises. Access is controlled for the purposes of building and occupant security. Access is recorded to assist with fire and other evacuation procedures. Furthermore, your image may be captured on CCTV to monitor and collect visual images for the purpose of security and the prevention and detection of crime. If you use our Wi-Fi or computer to access our IT systems, access and activity may be monitored to prevent misuse of Group property, according to our IS Corporate policies. Job applicants When individuals apply to work for us, we will only use the information they supply to us to process their application and to monitor recruitment statistics. Where we want to disclose information to a third party, for example where we want to take up a reference or obtain a ‘disclosure’ from the Criminal Records Bureau we will not do so without informing them beforehand unless the disclosure is required by law. Personal information about unsuccessful candidates will be held for 12 months after the recruitment exercise has been completed; it will then be destroyed or deleted. We retain de-personalised statistical information about applicants to help inform our recruitment activities, but no individuals are identifiable from that data. Once a person has taken up employment with us, we will compile a file relating to their employment. The information contained in this will be kept secure and will only be used for purposes directly relevant to that person’s employment. Once their employment with us has ended, we will retain the file in accordance with the requirements of our retention schedule and then delete it. If you are a member of one of our Boards, Committees or Panels We may ask for personal details for managing and statistical purposes. 2.How we use your information We process your personal information primarily in connection with managing our housing services. If you are a tenant, this includes managing your tenancy and dealing with any applications, queries or complaints that you make. Examples of how we use your information include: to confirm your identity to assess your suitability to access any of our services to manage your tenancy, care or support to ensure our properties are appropriately maintained and in accordance with legal obligations, such as periodic gas safety checks to notify you about important changes to our services to let you know about other relevant services, both ours and those of other parties whose products and services we have agreed should be made available to you (see the section below on 'Contacting you' for more information about this) to update and correct our records to carry out statistical and market analyses, including benchmarking exercises, to enable us to understand you better and improve our services, and in accordance with our operating Regulations to develop, test and improve our systems to ensure that content of our website is presented in the most effective manner for you and for your computer to administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes to comply with other legal obligations, such as Health and Safety laws or safeguarding vulnerable people We may combine information we receive from other sources with information you give to us for the purposes set out above (depending on the types of information we receive). 3.Contacting you We will use your contact information to send you important information via letters, emails, text messages, or otherwise to telephone you. We may record telephone calls for security and training purposes. We may use the information we hold about you in order to provide you with information about our services which we feel may interest you. You can opt out of receiving marketing communications at any time, although please note that we will continue to send you important messages about your tenancy. If you have changed your mind about being contacted for marketing purposes, please contact our Customer Services Team on 0800 1835757 (freephone from a landline) or 01745 536800 to update your preferences. 4.Sharing your information We do not sell your information to any third party, but in certain limited circumstances we may disclose your personal information to: any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985; and/or other third parties in the following circumstances: if we are under a duty to disclose or share your personal data in order to comply with any legal obligation; in order to enforce or apply our terms and conditions and other agreements; to protect the rights, property, or safety of ClwydAlyn, our customers, or others; to investigate or prevent a crime. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction; to obtain any professional advice; and/or with your consent. 5.Our legal basis for collecting, holding and using your information Data protection law sets out various lawful legal bases (or ‘conditions’) which allow us to collect, hold and use your personal information: Where you have entered into a contract or contracts with us, we may need to use your information to provide you with our services. An example of this is where you have a tenancy with us. Where we are under a legal obligation which requires us to process your personal information. For example, notifications of Health and Safety incidents. We will sometimes use your personal information based upon your consent. We will always tell you where this is the case and ask you to agree before we process your information. An example of using your personal information with your consent is publishing your image as part of a photograph on our website. Finally, sometimes it is necessary to process your personal information for the purposes of our own legitimate interests. We will only do so where these interests are not overridden by the interests and fundamental rights or the freedoms of the individuals concerned. An example of this is when we may contact you about your experience of contacting our Customer Services Team or a recent repair to your property. Data protection law recognises certain "special categories" of personal information, which is information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information for uniquely identifying a person, information concerning health, and information concerning a person's sex life or sexual orientation. Information about criminal offences and records is placed in a similar category. These special categories of personal information are considered particularly sensitive and so we will only collect and use this information where you have given us your explicit consent or where we consider it necessary to do so. 6.Security and storage of your personal information The information about you that we collect may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for one of our suppliers. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. We will generally keep personal information about you no longer than is needed for as per our Retention Policy. 7.Your rights You have the right to request from us access to your own personal information. This is sometimes known as a 'subject access request'. You also have the right to ask us not to process your personal data for direct marketing purposes. We will tell you if we intend to use your data for this purpose or if we intend to disclose your information to any third party for this purpose. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data or by contacting our Customer Services Team on 0800 1835757 (freephone from a landline) or 01745 536800. From 25 May 2018, you will have additional rights to request from us: That any inaccurate information we hold about you is corrected That your information is deleted That we stop using your personal information for certain purposes That your information is provided to you in a portable format That decisions about you are not made by wholly automated means Many of the rights listed above are limited to certain defined circumstances and we may not be able to comply with your request. We will tell you if this is the case. If you choose to make a request to us, we will aim to respond to you within one month. We will not charge a fee for dealing with your request.