3530 Operations courses in Maidstone delivered On Demand

The aim of this course is to provide students with a comprehensive understanding of the regulatory environment that governs the operations of commercial banks.After the successful completion of the course, you will be able to learn about the following, Analyze the role of the bank regulatory system in the financial system. Identify regulatory bodies and their functions. Evaluate the financial regulatory framework. Analyze banking regulations and their compliance requirements. Assess the impact of regulatory fragmentation on the financial system. Evaluate commercial bank lending policies. Analyze the concept of investment policy. Identify the components of an investment policy. The aim of this course is to provide students with a comprehensive understanding of the regulatory environment that governs the operations of commercial banks. By the end of the course, students should be able to evaluate the impact of regulatory frameworks on the banking industry, analyze the lending and investment policies of commercial banks, and assess the functions of central banks and the international banking system. This course provides an overview of the regulatory environment in which commercial banks operate. Students will learn about the regulatory bodies, frameworks, and compliance requirements that impact the banking industry, as well as the lending and investment policies of commercial banks. The course also covers the international banking system and the functions of central banks. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding the Commercial Bank's Regulatory Environment Self-paced pre-recorded learning content on this topic. Understanding the Commercial Bank's Regulatory Environment Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Regulatory Compliance Officer Bank Examiner Risk Management Analyst Compliance Manager Financial Analyst Internal Auditor Banking Consultant Policy Analyst Credit Risk Analyst Anti-Money Laundering (AML) Compliance Officer Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

About the course “Quantum Computing for Finance” is an emerging multidisciplinary field of quantum physics, finance, mathematics, and computer science, in which quantum computations are applied to solve complex problems. “Quantum Algorithms for Computational Finance” is an advanced course in the emerging field of quantum computing for finance. This technical course will develop an understanding in quantum algorithms for its implementation on quantum computers. Through this course, you will learn the basics of various quantum algorithms including: Grover’s and Rudolf’s algorithm, Quantum amplitude Estimation (QAE) algorithm envisioned as a quadratic speed-up over Classical Monte-Carlo simulations, Combinatorial optimization algorithms namely Quantum Approximate Optimization Algorithm (QAOA), and Variational Quantum Eigensolver (VQE), and Quantum-inspired optimization algorithms – Simulated Coherent Ising Machine (Sim-CIM), and Simulated Bifurcation Algorithm (SBA). This course is meant for all those learners who want to explore the long-term employability of quantum computing in finance, assuming that you are familiar with the concepts of quantitative and computational finance. In addition, the course contains several Python based programming exercises for learners to practice the algorithms explained throughout the course. This course is the second part of the specialised educational series: “Quantum Computing for Finance”. What Skills you will learn Ability to perform quantum arithmetic operations and simulations. An understanding of the Quantum Amplitude Estimation algorithm and its variants. The computational and modelling techniques for option pricing and portfolio optimization on a quantum computer. The skills for a career in quantum finance including Quantum Algorithmic Research, Quantitative Asset Management and Trading, financial engineering, and risk management, using quantum computing technology. Course Prerequisites All potential learners must have prior knowledge or familiarity with basic quantum algorithms/basic quantum programming. Before enrolling this course, we recommend all learners to complete the first course “Introduction to Quantitative and Computational Finance” of the series “Quantum Computing for Finance”, if they have no previous experience with the concepts of quantitative and computational finance. Duration The estimated duration to complete this course is approximately 6 weeks (~4hrs/week). Course assessment To complete the course and earn the certification, you must pass all the quizzes at the end of each lesson by scoring 80% or more on each of them. Instructors QuantFiQuantFi is a French start-up research firm formed in 2019 with the objective of using the science of quantum computing to provide solutions to the financial services industry. With its staff of PhD's and PhD students, QuantFi engages in fundamental and applied research in in the field of quantum finance, collaborating with industrial partners and universities in seeking breakthroughs in such areas as portfolio optimisation, asset pricing, and trend detection.

Master LINQ to entities, LINQ to objects, LINQ to XML, functional programming relying on LINQ

This course is designed to guide you through Selenium WebDriver and Java, right from the basic to the advanced aspects. Loaded with exercises and examples, this course provides an interactive learning experience.

This is a course that empowers you by unlocking the complexities of how Spring Boot works so that you understand what's going on. In this way, you get an excellent foundational basis of Spring Boot that allows you to stand in good stead, so you'll feel at ease exploring further and tapping into the amazing power that this versatile and powerful platform offers.

Private Security Industry Approved Online Training

Imagine mastering the intricate dance of getting the right product, at the right place, at the right time - while keeping costs low and efficiency high. That's the power of expertise in Supply Chain Management, Purchasing & Procurement. This advanced diploma equips you with the in-depth theoretical knowledge to orchestrate seamless movement of goods and services within an organization. Delve into the core principles that govern successful supply chains, from strategic planning to logistics management. Unravel the intricacies of procurement, mastering the art of selecting vendors, negotiating contracts, and ensuring top-quality deliveries. This comprehensive program equips you with a robust understanding of every stage, empowering you to optimize costs, minimize risks, and drive exceptional efficiency throughout the entire supply chain. Learning Outcomes Implement effective logistics strategies to optimize the flow of goods and services. Navigate the purchasing process, securing the best deals and ensuring quality control. Employ robust supplier relationship management strategies to foster long-term partnerships. Analyse and mitigate potential supply chain risks, ensuring smooth operations. Implement category management techniques for strategic sourcing and cost optimization. Utilize electronic procurement systems for streamlined purchasing processes. Why choose this Advance Diploma in Supply Chain Management, Purchasing & Procurement at QLS Level 7 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Advance Diploma in Supply Chain Management, Purchasing & Procurement at QLS Level 7 course for? Professionals seeking career advancement in supply chain management Individuals aiming for leadership roles in purchasing or procurement departments Business owners looking to optimize their supply chain for greater efficiency Recent graduates seeking a comprehensive foundation in supply chain management Anyone interested in a career in logistics, operations, or inventory control Those seeking a theoretical understanding of the global supply chain network Career path Supply Chain Manager: £35,000 to £70,000 per year Procurement Specialist: £30,000 to £60,000 per year Logistics Coordinator: £25,000 to £45,000 per year Purchasing Manager: £40,000 to £80,000 per year Operations Manager: £35,000 to £70,000 per year Inventory Control Manager: £30,000 to £60,000 per year Prerequisites This Advance Diploma in Supply Chain Management, Purchasing & Procurement at QLS Level 7 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Advance Diploma in Supply Chain Management, Purchasing & Procurement at QLS Level 7 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials of the Advance Diploma in Supply Chain Management, Purchasing & Procurement at QLS Level 7 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99. Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £135 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Fundamentals of Supply Chain Management Module 01: Fundamentals of Supply Chain Management 00:17:00 Module 02: Essentials Driving the Supply Chain Module 02: Essentials Driving the Supply Chain 00:09:00 Module 03: Fundamentals of Logistics Management Module 03: Fundamentals of Logistics Management 00:28:00 Module 04: Structuring Plans for Logistics Operations Module 04: Structuring Plans for Logistics Operations 00:31:00 Module 05: The Role of Transportation in Logistics Module 05: The Role of Transportation in Logistics 00:40:00 Module 06: Procurement's Role in an Organization Module 06: Procurement's Role in an Organization 00:23:00 Module 07: The Purchasing Process Module 07: The Purchasing Process 00:14:00 Module 08: Purchasing Toolkit Essentials Module 08: Purchasing Toolkit Essentials 00:32:00 Module 09: Managing Competitive Tenders Module 09: Managing Competitive Tenders 00:22:00 Module 10: Quality Control Module 10: Quality Control 00:40:00 Module 11: Supplier Relationship Management Strategies Module 11: Supplier Relationship Management Strategies 00:22:00 Module 12: Analysing and Mitigating Supply Chain Risks Module 12: Analysing and Mitigating Supply Chain Risks 00:15:00 Module 13: Enhancing Efficiency and Accuracy Module 13: Enhancing Efficiency and Accuracy 00:10:00 Module 14: Category Management Techniques Module 14: Category Management Techniques 00:31:00 Module 15: Inventory Control Module 15: Inventory Control 00:24:00 Module 16: Electronic Procurement Module 16: Electronic Procurement 00:23:00

This course focuses on the basic features of Git and GitHub such as commits, branches, merging, GitHub, and Git objects. If you are new to Git and GitHub, this course will help you get familiarized with the concepts so that you can use them in your projects and the projects that you potentially will contribute to in the future.

Our comprehensive program is meticulously crafted to equip you with the essential skills and knowledge required to thrive in your chosen field. Developed by seasoned professionals with years of industry experience, this course is ideal for those seeking to kickstart their careers or enhance their existing skill set. Featuring an engaging audio-visual presentation and easily digestible modules, our program facilitates a self-paced learning experience. Our dedicated online support team is available on weekdays to provide assistance throughout your journey. Key Learning Outcomes: Grasp the fundamentals and their practical applications. Cultivate the necessary skills for success in your field. Apply newfound knowledge to real-world scenarios. Develop effective solutions for relevant topics. Elevate your employability and career prospects.   Designed to give you a competitive edge in the job market, this course offers lifetime access to materials and the flexibility to learn at your own pace, from the comfort of your home. Why Choose Us? Learn at your own pace with 24/7 online access to course materials. Benefit from full tutor support available Monday through Friday. Acquire essential skills in the convenience of your home through informative video modules. Enjoy 24/7 assistance and advice via email and live chat. Study on your preferred device - computer, tablet, or mobile. Gain a thorough understanding of the course content. Improve professional skills and earning potential upon completion. Access lifetime course materials and expert guidance. Enjoy the convenience of online learning with flexible schedules. Why Enroll in This Course? Our program provides a comprehensive introduction to the subject matter, laying a solid foundation for further study. It empowers students to acquire knowledge and skills applicable to both their professional and personal lives. Assessment: The course incorporates quizzes to evaluate your understanding and retention of the material. These quizzes pinpoint areas for further practice, allowing you to review course materials as needed. Successfully passing the final quiz qualifies you for a certificate of achievement. Career Path: Our course is meticulously designed to equip you for success in your chosen field. Upon completion, you'll have the qualifications to pursue diverse career opportunities across various industries. Course Content Firefighter and Fire Safety Level 3 Diploma Module 1: Introduction to Firefighting Module 2: Fire Safety and Prevention Module 3: Personal Protective Equipment (PPE) and Apparel Module 4: Firefighting Tools and Equipment Module 5: Fire Dynamics and Behaviour Module 6: Search and Rescue Operations Module 7: Water Supply and Fire Hose Operations Module 8: Fire Control and Extinguishment Techniques Module 9: Specialised Firefighting Operations Module 10: Health, Safety, and Wellbeing of Firefighters

Getting Started The QUALIFI Level 3 Integrated Diploma in Business & Management, aims to provide a specialist work-related programme of study that includes breadth and depth of knowledge, understanding, and practical skills required in the business sector.  Alternative to access to a Higher Education Diploma or A Level, the Level 3 Integrated Diploma in Business and Management programme provides a career path for learners who wish to develop their core capabilities within the business sector. The qualification's outcome, a recognised UK Qualification, is for learners to develop the skills required by organisations globally. The Level 3 Integrated Diploma in Business and Management offers comprehensive training in essential business and management skills, equipping learners with the knowledge and expertise to excel in today's competitive business landscape. By enrolling in the Level 3 Integrated Diploma in Business and Management, students will enhance their employability and open doors to various career opportunities across industries Key Benefits The programme aims to develop proactive decision-makers, managers and leaders for various careers in business sectors in a global context. Develop comprehensive skills in leadership, marketing, finance, and more. This course proposes a holistic approach to business education, enhancing the learner's employability and preparing for success. Engage in practical learning, real-world projects, and expert guidance Key Highlights Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our QUALIFI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The QUALIFI 3 Integrated Diploma in Business Management can open many career pathways including, but not limited to: Operations Manager with an estimated average salary of £28,000 per annum Office Manager with an estimated average salary of £30,000 per annum Financial Planner with an estimated average salary of £22,000 per annum Program Manager with an estimated average salary of £25,000 per annum Junior Manager with an estimated average salary of £22,000 per annum Business Analyst with an estimated average salary of £30,000 per annum Fleet Manager, with an estimated average salary of £25,000 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Entry Requirements Entry to the qualification will be through a centre interview, and learners will be expected to hold the following:  qualifications at Level 2 or; work experience in a business environment and demonstrate ambition with clear career goals; Level 3 qualification in another discipline and want to develop their careers in management. Progression Learners completing the QUALIFI Level 3 Integrated Diploma in Business and Management can progress to:  A QUALIFI Level 4 qualification Directly into employment in an associated profession. Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- An Introduction to the Business Environment Reference No : A/615/5045 Credit : 10 || TQT : 100 This unit will explain different types of businesses and their ownership in an economy. Learners will understand the owner and stakeholders' role in fulfilling the business's purpose. The unit will help learners to understand how companies are organised to achieve their targets. This unit will also help to know how the economic, political, legal and social environment can impact businesses, giving the learner an understanding of the range of companies. UNIT2- Business Resources Reference No : F/615/5046 Credit : 10 || TQT : 100 The unit will explain how a range of human, physical, technological and financial resources are used and managed within a business. This unit will help the learner understand how human resources are managed and the employability and personal skills required of personnel in an organisation. Learners will understand the purpose of managing resources effectively, not only concerning human resources but also in terms of physical and technological resources. Learners will also understand how an organisation can gain access to sources of finance, both internally and externally and be able to interpret financial statements. UNIT3- An Introduction to Marketing Reference No : J/615/5047 Credit : 10 || TQT : 100 Learners will gain a basic understanding of the role of the marketing function, with particular emphasis on the role of marketing research and how it contributes to marketing planning and the development of a marketing mix for a target group of customers. Learners can develop, analyse and evaluate key marketing techniques to understand them better. UNIT4- Human Resource Management Reference No : L/615/5048 Credit : 10 || TQT : 100 The unit provides an overview of some key areas that fall within the remit of the human resources function. The learners will also learn how organisations gain employee motivation and employee commitment. Finally, learners will know about how employee performance is measured and managed and the benefits of doing so. This knowledge will help learners understand the working environment and the nature of Human Resource Management when seeking or engaging in employment. UNIT5- Business Communication Reference No : R/615/5049 Credit : 10 || TQT : 100 Effective communication is a key area in terms of its contribution to business success. When studying this unit, learners will thoroughly understand the types of business information used internally and externally by organisations and the methods used to communicate information to different audiences. In this unit, learners will be able to develop, analyse and evaluate various techniques used to display multiple types of business information. They will understand the purpose of such communication. They will also produce and consider different types of business communication of their own. UNIT6- Understanding Health and Safety in the Business Workplace Reference No : J/615/5050 Credit : 10 || TQT : 100 This unit will help to prepare learners for the world of work, where health and safety are a vital part of the modern workplace, whatever sector is chosen. There is a level of myth surrounding Health and safety requirements. This unit will help dispel these and promote good health and safety practices as a productive working environment. Learners will understand health and safety legislation, regulations and requirements that form the basis of all workplaces in the UK. UNIT7- Managing Business Operations Reference No : A/617/5537 Credit : 10 || TQT : 100 This unit aims to familiarise learners with the essential aspects of businesses and their operations in both external and internal business environments. The unit emphasises that operational control and sound policies and best practices lead to organisational excellence. UNIT8- An Introduction to Finance Reference No : F/617/5538 Credit : 10 || TQT : 100 This unit introduces learners to practical accounting and financial reporting techniques managers in business organisations use. Learners will gain an understanding of the budgetary control process. UNIT9- Working in Teams Reference No : J/617/5539 Credit : 10 || TQT : 100 To understand units' role within organisations and how the human elements interact. The unit also examines the value of unit and group working and how these are formed and work together. UNIT10- An Introduction to Leadership Skills Reference No : A/617/5540 Credit : 10 || TQT : 100 This unit aims to provide the learner with an introduction to leadership skills, how they can be identified and developed, and to show the importance of motivating others. UNIT11- Organisational Culture Reference No : F/617/5541 Credit : 10 || TQT : 100 To understand aspects of an organisation's culture, its effects on its activities and management, and the significance of an ethical business approach. UNIT12- Workplace Welfare Reference No : J/617/5542 Credit : 10 || TQT : 100 To understand that workforce welfare ensures that everybody employed within the organisation is valued. To comprehend health and safety responsibilities and benefits gained from being part of the organisation. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.