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3543 Operations courses in Llandudno Junction delivered On Demand

Operations Management Level 5

5.0(1)

By Course Gate

Master the art of operations management with our Level 5 Diploma course. Learn essential skills in project management, supply chain management, and more. Start your journey towards a rewarding career today!

Operations Management Level 5
Delivered Online On Demand37 hours
£11.99

Business Operations Manager Training

5.0(1)

By Course Gate

Master business operations with our comprehensive training course. Ideal for aspiring and current Operations Managers, covering essential skills in process management, supply chain, and project management. Enrol now!

Business Operations Manager Training
Delivered Online On Demand28 hours
£11.99

Operations Management

By Imperial Academy

Free Level 7 QLS Endorsed Certificate | CPD Accredited | 180 CPD Points | Advanced Learning Materials | Lifetime Access

Operations Management
Delivered Online On Demand
£100

Operations Management

4.9(27)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Operations Management Now Give a compliment to your career and take it to the next level. This Operations Management will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Operations Management will help you keep ahead of the pack. The Operations Management incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this Operations Management will add extra value to your resume to stand out to potential employers. Along with this Operations Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Operations Management? Course 1: Compliance Training Level 2 Course 2: Merchandising Course 3: Warehouse Course 4: Performance Management Course 5: Diploma in Lean Process and Six Sigma Course 6: Ecommerce Management Course 7: Level 3 Tax Accounting Course 8: Network Security Level 2 Course 9: Commercial Law 2021 Course 10: Decision Making and Critical Thinking As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Operations Management to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Operations Management: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Curriculum of this Operations Management Bundle Course 1: Operations Management Module 01: Introduction to Operations Management Module 02: Project Management Module 03: Business Development and Succession Planning Module 04: Process Management Module 05: Supply Chain Management Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Management Module 08: Manufacturing & Delivery Operations Module 09: Quality Management xcvxcv Module 10: Managing Risk and Recovery Module 11: Performance Management Module 12: Talent Management Module 13: Communication Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Module 18: Business Environment Module 19: Business Writing Skills -------- 9 More Courses ---------- How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Requirements There is no time limit for completing this Operations Management course, it can be studied in your own time at your own pace. Career path Having these Operations Management expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Operations Management
Delivered Online On Demand
£53

Operations Management

4.8(9)

By Skill Up

Hone your operational leadership skills and ensure a streamlined business process to increase productivity. Gain mastery of Negotiation Techniques, Supply Chain Management.

Operations Management
Delivered Online On Demand7 hours 51 minutes
£25

Operations Management: Financial Operations Manager

By Compliance Central

Did you know that according to a recent [source related to financial statement analysis], strong financial statement analysis skills are becoming increasingly important for businesses of all sizes? This is because understanding your company's financial health is essential for making sound operational decisions and achieving long-term success. This "Operations Management: Financial Operations Manager" course is designed to equip you with the theoretical knowledge and analytical skills needed to become a financial operations expert within an operations management framework. Through a blend of lectures, discussions, and case studies (all theoretical), you'll gain a comprehensive understanding of financial statements and how to use them to inform strategic decision-making. Learning Outcomes By the end of this "Operations Management: Financial Operations Manager" course, you will be able to: Analyze financial statements using various financial analysis methods Calculate and interpret key financial ratios to assess profitability, liquidity, and operational efficiency. Identify potential red flags and areas for improvement in a company's financial performance. Utilize financial analysis to understand a company's competitive advantage and business model. Apply the DuPont formula to decompose Return on Equity and identify opportunities for optimization. Develop a critical eye for detecting potential manipulation in financial statements. Why would you choose the Operations Management: Financial Operations Manager course from Compliance Central: Lifetime access to Operations Management: Financial Operations Manager course materials Full tutor support is available from Monday to Friday with the Operations Management: Financial Operations Manager course Learn Operations Management: Financial Operations Manager skills at your own pace from the comfort of your home Gain a complete understanding of Operations Management: Financial Operations Manager course Accessible, informative Operations Management: Financial Operations Manager learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Operations Management: Financial Operations Manager Study Operations Management: Financial Operations Manager in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Operations Management: Financial Operations Manager Course Operations Management: Financial Operations Manager Curriculum Breakdown of the Operations Management: Financial Operations Manager Course Course Outline: Section-1. Introduction Financial Statement Analysis Objectives Financial Analysis Methods in Brief Ratio Analysis Section-2. Profitability Gross Profit Operating Margin Ratios Net Profit Expense Control Ratios ClassRoom Discussion for some other expenses Use of Profitability Ratio to Understand Competitive Advantage and Business Models Section-3. Return Ratio Return on Assets and FIxed Assets Return on Capital Employed Case Study Analysis of three telecom companies Cautions for using return ratios on face value Ratios which help to understand how efficiently assets are used How we measure utilisation of assets not recorded in Balance Sheet Section-4. Liqudity Ratio Liquidity Ratio to understand Risk inherent in companies Long Term Liquidity Ratios Section-5.Operational Analysis Financial Analysis Measure meant to understand efficiency in other operations Summarise - Ratios use for operational analysis Dupont Analysis to understand opportunities in optimising return on equity Section-6. Detecting Manipulation Detecting Manipulation in accounts - Fake Sales Detecting Manipulation - Wrong Depreciation and others Pricing Decisions How to make Capex Decisions CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Operations Management: Financial Operations Manager course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Operations Management: Financial Operations Manager. It is also great for professionals who are already working in Operations Management: Financial Operations Manager and want to get promoted at work. Requirements To enrol in thisOperations Management: Financial Operations Manager course, all you need is a basic understanding of the English Language and an internet connection. Career path Operations Management: Financial Operations Manager: £40,000 to £70,000 per year Finance Manager: £45,000 to £80,000 per year Senior Financial Analyst: £50,000 to £85,000 per year Risk Manager: £55,000 to £95,000 per year Compliance Manager: £50,000 to £85,000 per year Treasury Manager: £50,000 to £90,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Operations Management: Financial Operations Manager
Delivered Online On Demand3 hours
£12

Level 3, 5, & 7 Operations Manager

By Imperial Academy

Level 7 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 180 CPD Points | Lifetime Access

Level 3, 5, & 7 Operations Manager
Delivered Online On Demand
£100

Operations Management

By The Teachers Training

Take control of organizational efficiency with our Operations Management Course. Gain the skills to optimize workflows, improve productivity, and achieve strategic goals. Learn critical concepts like process improvement, supply chain management, quality control, and more. This course is perfect for aspiring operations managers, business owners, and anyone seeking to enhance organizational success.

Operations Management
Delivered Online On Demand8 hours
£15

Operations Coordinator Diploma - CPD Certified

4.5(3)

By Studyhub UK

24 Hour Flash Deal **33-in-1 Operations Coordinator Mega Bundle** Operations Coordinator Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Operations Coordinator package online with Studyhub through our online learning platform. The Operations Coordinator bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Operations Coordinator course provides complete 360-degree training on Operations Coordinator. You'll get not one, not two, not three, but 33 Operations Coordinator courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Operations Coordinator courses are yours for as long as you want them once you enrol in this course. This Operations Coordinator Bundle consists the following career oriented courses: Operations Management Strategic Planning and Analysis for Marketing Diploma in Sales and Strategic Marketing Certificate Corporate Finance: Profitability in a Financial Downturn Business Management Leadership and Management Risk Management Corporate Risk And Crisis Management Diploma in Lean Process and Six Sigma Quality Management and Strategic Training - ISO 9001 Change Management Lean Six Sigma White Belt course Six Sigma Green Belt Diploma Six Sigma Black Belt - Advance Diploma Agile Project Management Diploma Lean Leadership, Culture and Management - Online Diploma Team Management Agile Scrum Master Certification Supply Chain Management Customer Relationship Management Project, Change, and Quality Management Financial Modelling for Decision Making an Business plan Stakeholder Management Construction Project Management and Construction Cost Estimation Governance and Risk Management: Navigating Corporate Strategies Organizational Behaviour, HR and Leadership Strategic Management and Leadership Development Talent Management & Employee Retention Techniques Employee Training Responsibilities: Effective Training Management UK Employment Law Emotional Intelligence and Social Management Diploma Employee Hiring and Termination Training Corporate Social Responsibility Diploma In this exclusive Operations Coordinator bundle, you really hit the jackpot. Here's what you get: Step by step Operations Coordinator lessons One to one assistance from Operations Coordinatorprofessionals if you need it Innovative exams to test your knowledge after the Operations Coordinatorcourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all 33 Operations Coordinator courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Operations Coordinator certificate and transcript on the next working day Easily learn the Operations Coordinator skills and knowledge you want from the comfort of your home The Operations Coordinator course has been prepared by focusing largely on Operations Coordinator career readiness. It has been designed by our Operations Coordinator specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Operations Coordinator Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Operations Coordinator bundle course has been created with 33 premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Operations Coordinator Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Operations Coordinator Elementary modules, allowing our students to grasp each lesson quickly. The Operations Coordinator course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Operations Coordinator training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Operations Coordinator. Requirements To participate in this Operations Coordinator course, all you need is - A smart device A secure internet connection And a keen interest in Operations Coordinator. Career path You will be able to kickstart your Operations Coordinator career because this course includes various courses as a bonus. This Operations Coordinatoris an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Operations Coordinator career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Operations Coordinator Diploma - CPD Certified
Delivered Online On Demand
£279

Operations Management Level 3

By Online Training Academy

Starting a Level 3 Operations Management study can be a crucial step on the road to a rewarding career, particularly in the UK where the subject is expanding rapidly. In companies of all sizes, operations management is essential to process optimization and efficiency maximisation. Gaining an understanding of fundamental ideas like resource allocation, supply chain management, and quality control can open up a wide range of career options in industries like manufacturing and service provision. The typical yearly compensation for professionals with operations management abilities is between £25,000 and £40,000. Data shows that there is a consistent need for operations management skills, which is indicative of the continued significance of improving productivity and simplifying operations in the cutthroat business environment of today. Don't pass up the opportunity to start a satisfying and successful professional path by enrolling in a Level 3 Operations Management course. Key Features This Operations Management Level 3 Course Includes: This Operations Management Course is CPD Certified Free Certificate from Reed CIQ Approved Operations Management Course Developed by Specialist Lifetime Access Course Curriculum Operations Management Level 3 Course: Module 01: Overview of Operations Management Module 02: Project Management Essentials Module 03: Business Growth and Succession Strategies Module 04: Efficient Process Management Module 05: Optimization of Supply Chain Module 06: Operations Planning and Forecasting Module 07: Effective Procurement and Purchasing Strategies Module 08: Streamlining Manufacturing and Delivery Operations Module 09: Principles of Quality Management Module 10: Risk Management and Recovery Strategies Module 11: Performance Evaluation and Enhancement Module 12: Talent Development and Management Module 13: Enhancing Communication Skills Module 14: Advanced Negotiation Techniques Module 15: Strategies for Conflict Management Module 16: Stress Reduction Techniques Module 17: Time Optimization Strategies Module 18: Business Environmental Factors Module 19: Refining Business Writing Skills Learning Outcomes After completing this Operations ManagementCourse, you will be able to: Evaluate operations for enhanced efficiency through process optimization and strategic planning. Apply risk management principles to ensure resilience and swift recovery strategies. Demonstrate proficiency in procurement, purchasing, and supply chain optimization techniques. Utilise talent management strategies for effective team development within operations. Enhance communication skills, including advanced negotiation and conflict management techniques. Employ stress reduction and time optimization strategies in operational environments. Certification After completing this Operations Management Level 3course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Operations Management Level 3 4:17:47 1: Module 01: Overview of Operations Management 12:32 2: Module 02: Project Management Essentials 11:35 3: Module 03: Business Growth and Succession Strategies 13:40 4: Module 04: Efficient Process Management 15:40 5: Module 05: Optimization of Supply Chain 11:47 6: Module 06: Operations Planning and Forecasting 11:53 7: Module 07: Effective Procurement and Purchasing Strategies 12:55 8: Module 08: Streamlining Manufacturing and Delivery Operations 09:19 9: Module 09: Principles of Quality Management 13:03 10: Module 10: Risk Management and Recovery Strategies 15:12 11: Module 11: Performance Evaluation and Enhancement 11:55 12: Module 12: Talent Development and Management 10:03 13: Module 13: Enhancing Communication Skills 16:23 14: Module 14: Advanced Negotiation Techniques 10:26 15: Module 15: Strategies for Conflict Management 07:46 16: Module 16: Stress Reduction Techniques 09:08 17: Module 17: Time Optimization Strategies 24:53 18: Module 18: Business Environmental Factors 09:55 19: Module 19: Refining Business Writing Skills 28:42 20: CPD Certificate - Free 01:00 Who is this course for? This Operations Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Operations Management. Moreover, this course is ideal for: Professionals seeking comprehensive operations management knowledge and skill enhancement. Business managers can enroll this Operations Management Course Individuals aspiring to optimise processes and supply chains can enroll this Operations Management Course Those interested in talent development, performance evaluation, and strategic business growth. Professionals desiring a holistic understanding of risk management and recovery strategies. Requirements There are no requirements needed to enrol into this Operations Managementcourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Operations Management course. Career path After finishing this Operations Management Level 3 course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Operations Managementare: Operations Manager - £35K to £65K/year. Supply Chain Analyst - £25K to £45K/year. Project Manager - £30K to £60K/year. Procurement Specialist - £25K to £50K/year. Quality Assurance Manager - £30K to £55K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Operations Management Level 3
Delivered Online On Demand4 hours 18 minutes
£12

Educators matching "Operations"

Show all 4
Wrexham Foyer

wrexham foyer

Denbighshire,

In this document the expression ‘we’ refers to, ClwydAlyn Housing Limited, Tir Tai Limited, PenArian Limited and Tai Elwy Limited, that provides housing and related services across North Wales. Each entity is the controller of its own personal data although data may be processed by other Group members on its behalf This privacy notice sets out how ClwydAlyn collects and uses information about you. Please read this privacy notice carefully to understand how we will use your personal information. If you have any questions or queries in relation to this privacy notice, you can contact our Data Protection Officer at: datacontroller@clwydalyn.co.uk 72 Ffordd William Morgan, St Asaph Business Park, St Asaph, Denbighshire, LL17 0JD 0800 1835757 (freephone from a landline) or 01745 536800 This privacy notice explains: What information we may collect about you How we use your information Contacting you Sharing your information Our legal basis for collecting, holding and using your information Security and storage of your information Your rights 1.What information we may collect about you The information we collect about you depends on why we are dealing with you. For example, if you make a housing application or become one of our tenants, we will need more information from you than if you are merely making an enquiry. We may collect the information about you in the following circumstances: If you call our Contact Centre When you call our contact centre we collect Calling Line Identification (CLI) information. We use this information to help improve its efficiency and effectiveness. We record calls for training and monitoring purposes. Additionally, our call handlers will make a record of your call in order to manage your query. We may need to share information with other organisations within or outside ClwydAlyn in order to respond to your call, for example so that we can organise maintenance or repairs or other support. We will usually tell you if it is necessary for us to pass information on to other organisations. If you email us Any email sent to us, including any attachments, may be monitored and used by us for reasons of security and for monitoring compliance with office policy. Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law. If you make a complaint to us When we receive a complaint from a person we make up a file containing the details of the complaint. This normally contains the identity of the complainant and any other individuals involved in the complaint. We will only use the personal information we collect to process the complaint and to check on the level of service we provide. If a complainant doesn’t want information identifying him or her to be disclosed to any person that the complaint is about, we will try to respect that. However, it may not be possible to handle a complaint on an anonymous basis. Similarly, where enquiries are submitted to us we will only use the information supplied to us to deal with the enquiry and any subsequent issues and to check on the level of service we provide. If you use our services We hold the details of the people who request and use our services so that we can provide these services and for other closely related purposes. For example, we use information about our service users to develop and improve our services and to make sure we are delivering services to different groups fairly. If you apply for housing or become a tenant, there is certain information that we require in order to process your application and manage your tenancy. If you do not provide us with this information, we will not be able to progress your application. When you visit our websites We automatically collect certain information when you visit one of our websites. Please see Use of Cookies below for more information about this. When you use our customer portal, you are able to view information held in our housing management system, including personal details, account statements, tenancy information, repair history and pay your rent / service charges. Please note that we use a third party provider, Verseone to support our customer portal. Information we receive from others We work closely with other organisations, such as local councils, police forces, voluntary sector organisations, other housing providers and our contractors, and we may receive information about you from them. If you visit our premises We may ask you to sign in and out if you visit staff or residents at our premises. Access is controlled for the purposes of building and occupant security. Access is recorded to assist with fire and other evacuation procedures. Furthermore, your image may be captured on CCTV to monitor and collect visual images for the purpose of security and the prevention and detection of crime. If you use our Wi-Fi or computer to access our IT systems, access and activity may be monitored to prevent misuse of Group property, according to our IS Corporate policies. Job applicants When individuals apply to work for us, we will only use the information they supply to us to process their application and to monitor recruitment statistics. Where we want to disclose information to a third party, for example where we want to take up a reference or obtain a ‘disclosure’ from the Criminal Records Bureau we will not do so without informing them beforehand unless the disclosure is required by law. Personal information about unsuccessful candidates will be held for 12 months after the recruitment exercise has been completed; it will then be destroyed or deleted. We retain de-personalised statistical information about applicants to help inform our recruitment activities, but no individuals are identifiable from that data. Once a person has taken up employment with us, we will compile a file relating to their employment. The information contained in this will be kept secure and will only be used for purposes directly relevant to that person’s employment. Once their employment with us has ended, we will retain the file in accordance with the requirements of our retention schedule and then delete it. If you are a member of one of our Boards, Committees or Panels We may ask for personal details for managing and statistical purposes. 2.How we use your information We process your personal information primarily in connection with managing our housing services. If you are a tenant, this includes managing your tenancy and dealing with any applications, queries or complaints that you make. Examples of how we use your information include: to confirm your identity to assess your suitability to access any of our services to manage your tenancy, care or support to ensure our properties are appropriately maintained and in accordance with legal obligations, such as periodic gas safety checks to notify you about important changes to our services to let you know about other relevant services, both ours and those of other parties whose products and services we have agreed should be made available to you (see the section below on 'Contacting you' for more information about this) to update and correct our records to carry out statistical and market analyses, including benchmarking exercises, to enable us to understand you better and improve our services, and in accordance with our operating Regulations to develop, test and improve our systems to ensure that content of our website is presented in the most effective manner for you and for your computer to administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes to comply with other legal obligations, such as Health and Safety laws or safeguarding vulnerable people We may combine information we receive from other sources with information you give to us for the purposes set out above (depending on the types of information we receive). 3.Contacting you We will use your contact information to send you important information via letters, emails, text messages, or otherwise to telephone you. We may record telephone calls for security and training purposes. We may use the information we hold about you in order to provide you with information about our services which we feel may interest you. You can opt out of receiving marketing communications at any time, although please note that we will continue to send you important messages about your tenancy. If you have changed your mind about being contacted for marketing purposes, please contact our Customer Services Team on 0800 1835757 (freephone from a landline) or 01745 536800 to update your preferences. 4.Sharing your information We do not sell your information to any third party, but in certain limited circumstances we may disclose your personal information to: any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985; and/or other third parties in the following circumstances: if we are under a duty to disclose or share your personal data in order to comply with any legal obligation; in order to enforce or apply our terms and conditions and other agreements; to protect the rights, property, or safety of ClwydAlyn, our customers, or others; to investigate or prevent a crime. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction; to obtain any professional advice; and/or with your consent. 5.Our legal basis for collecting, holding and using your information Data protection law sets out various lawful legal bases (or ‘conditions’) which allow us to collect, hold and use your personal information: Where you have entered into a contract or contracts with us, we may need to use your information to provide you with our services. An example of this is where you have a tenancy with us. Where we are under a legal obligation which requires us to process your personal information. For example, notifications of Health and Safety incidents. We will sometimes use your personal information based upon your consent. We will always tell you where this is the case and ask you to agree before we process your information. An example of using your personal information with your consent is publishing your image as part of a photograph on our website. Finally, sometimes it is necessary to process your personal information for the purposes of our own legitimate interests. We will only do so where these interests are not overridden by the interests and fundamental rights or the freedoms of the individuals concerned. An example of this is when we may contact you about your experience of contacting our Customer Services Team or a recent repair to your property. Data protection law recognises certain "special categories" of personal information, which is information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information for uniquely identifying a person, information concerning health, and information concerning a person's sex life or sexual orientation. Information about criminal offences and records is placed in a similar category. These special categories of personal information are considered particularly sensitive and so we will only collect and use this information where you have given us your explicit consent or where we consider it necessary to do so. 6.Security and storage of your personal information The information about you that we collect may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for one of our suppliers. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. We will generally keep personal information about you no longer than is needed for as per our Retention Policy. 7.Your rights You have the right to request from us access to your own personal information. This is sometimes known as a 'subject access request'. You also have the right to ask us not to process your personal data for direct marketing purposes. We will tell you if we intend to use your data for this purpose or if we intend to disclose your information to any third party for this purpose. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data or by contacting our Customer Services Team on 0800 1835757 (freephone from a landline) or 01745 536800. From 25 May 2018, you will have additional rights to request from us: That any inaccurate information we hold about you is corrected That your information is deleted That we stop using your personal information for certain purposes That your information is provided to you in a portable format That decisions about you are not made by wholly automated means Many of the rights listed above are limited to certain defined circumstances and we may not be able to comply with your request. We will tell you if this is the case. If you choose to make a request to us, we will aim to respond to you within one month. We will not charge a fee for dealing with your request.