3841 Operations courses in Chadderton delivered On Demand

Elevate Your Business Acumen: Business Performance Management Course Embark on a transformative journey into the world of Business Performance Management with our comprehensive course. Unravel the intricate concepts that drive successful management practices, as each module takes you on a captivating exploration of performance metrics, balanced scorecards, and the Lean Philosophy. Through engaging exercises and real-world projects, you'll not only grasp theoretical concepts but also apply them to Nightingale Care scenarios, bridging the gap between theory and practice. Dive into the intricacies of measuring, managing, and improving business performance, equipping yourself with the tools to propel your career and enhance organizational success. This course isn't just about learning; it's about mastering the art of steering businesses toward unprecedented heights. Learning Outcomes Understand the foundational concepts in Business Performance Management. Implement Management by Objectives (MBO) and the Performance Pyramid for strategic success. Navigate the intricacies of the Balanced Scorecard and the Lean Philosophy. Analyze and interpret operational metrics to drive informed decision-making. Enhance your ability to measure, manage, and improve business performance through real-world projects. Why choose this Business Performance Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Business Performance Management course for? Aspiring managers seeking a deep understanding of business performance dynamics. Professionals aiming to enhance their strategic decision-making skills. Entrepreneurs keen on optimizing their business performance. Students pursuing business management or related disciplines. Anyone eager to bridge the gap between theoretical business concepts and practical application. Career path Business Analyst: £30,000 - £40,000 Performance Management Consultant: £40,000 - £60,000 Strategic Planning Manager: £50,000 - £70,000 Operations Director: £60,000 - £80,000 Chief Operating Officer (COO): £80,000 - £120,000 Business Performance Director: £90,000 and above Prerequisites This Business Performance Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Business Performance Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Business Performance Management Module 01: Welcome 00:02:00 Module 02: Part 1 Introduction and Agenda 00:03:00 Module 03: Concepts in Business Performance Management 00:05:00 Module 04: The Purpose of Management 00:08:00 Module 05: Exercise: Mission and Objectives 00:04:00 Module 06: Part 1 Project 00:01:00 Module 07: Part 2 Introduction and Agenda 00:02:00 Module 08: Management by Objectives 00:05:00 Module 09: The Performance Pyramid 00:03:00 Module 10: The Balanced Scorecard 00:05:00 Module 11: The Lean Philosophy 00:09:00 Module 12: Benefits Realisation 00:06:00 Module 13: Part 2 Project 00:01:00 Module 14: Test your Knowledge 1 00:08:00 Module 15: Part 3 Measuring Managing and Improving Business Performance 00:07:00 Module 16: Exercise: Performance Measures 00:05:00 Module 17: Analysing Performance Data 00:05:00 Module 18: Operational Metrics 00:03:00 Module 19: Reporting Performance Data 00:03:00 Module 20: Improving Business Performance 00:10:00 Module 21: Exercise: More Performance Measures 00:04:00 Module 22: Key Learning Points 00:03:00 Module 23: Part 3 Project 00:02:00 Module 24: Test your Knowledge 2 00:09:00 Module 25: Part 4 Nightingale Care 1 00:02:00 Module 26: Part 4 Nightingale Care Suggested Answer 1 00:03:00 Module 27: Part 4 Nightingale Care 2 00:01:00 Module 28: Part 4 Nightingale Care Suggested Answer 2 00:03:00 Module 29: Part 4 Nightingale Care 3 00:01:00 Module 30: Part 4 Nightingale Care Suggested Answer 3 00:02:00 Module 31: Part 4 Nightingale Care 4 00:01:00 Module 32: Part 4 Nightingale Care Suggested Answer 4 00:03:00 Assignment Assignment - Business Performance Management 00:00:00

Are you an HR or researching to be one? Our course will provide an overview of HRM's key concepts and principles. You will gain practical skills and knowledge, enabling you to manage and develop an organisation's workforce effectively. You will learn about HR professionals' various functions and responsibilities, and strategies for recruiting, selecting, and retaining employees. You will also gain an understanding of employment laws and regulations and how to manage employee relations and performance effectively. Human Resource Management (HRM) is a field that focuses on managing and maximising the performance and productivity of an organisation's employees. It covers various activities and responsibilities, including hiring and onboarding new employees, training and development, performance appraisal, compensation and benefits, employee relations, and compliance with employment laws and regulations. The main goal of HRM is to ensure that an organisation's workforce is aligned with its business goals and objectives. This involves identifying the skills and competencies needed to support the organisation's operations and then recruiting and retaining employees who possess those skills. HRM also develops and implements policies and procedures that support a positive and productive work environment and promote diversity, equity, and inclusion within the organisation. This Advanced Diploma in Human Resources Management at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 180 CPD points) to make your skill development and career progression related to substantial and easier than ever! Overall, this course will provide a comprehensive introduction to the field of HRM and equip you with the skills and knowledge needed to succeed in a career in this dynamic and rewarding field. Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Get a Free Student ID card with this course! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging course content and activities The course assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support This comprehensive course can help you achieve your career aspirations and prepare for your ideal job. It offers an extensive and immersive learning experience that you can work through at your own pace to improve your skills and knowledge. Start your learning journey today and take a step towards a brighter future with this course. Begin building the skills and knowledge you need to succeed in your desired career and make your dreams a reality. *** Course Curriculum *** Here is the curriculum breakdown of the course: Module 1: Introduction to Human Resource Module 2: An Overview of the Recruitment Industry Module 3: The UK Recruitment Legislation Module 4: The Recruitment Process Module 5: Negotiation Techniques Module 6: Key Performance Indicators for the Recruitment Industry Module 7: Employee Training & Development Process Module 8: Candidate Management Module 9: Candidate Interview Processes Module 10: Managing Meetings & Giving Feedback Module 11: Performance Appraisal Management Module 12: Employee Relations Module 13: Motivation & Counselling Module 14: Ensuring Health & Safety at the Workplace Module 15: Employer Record & Statistics Module 16: Conflict Management Module 17: Employee Termination Module 18: Organisational Skills Module 19: Communication Skills Module 20: Stress Management Module 21: Time Management Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Advanced Diploma in Human Resources Management at QLS Level 7 exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? If you want to learn more about Human Resources Management, this course is for you. It will thoroughly understand the topic and help you grasp the fundamental concepts. This course is open to anyone, regardless of location or background. In addition, the course materials are accessible from anywhere in the world, so you can take advantage of this learning opportunity no matter where you are. You may want to consider enrolling in this course if you: Want to gain a deeper understanding of Human Resources Management Are already working in this field and want to learn more about it. Are you a student studying a related field Are seeking employment in the Human Resources Management industry. Requirements You will not need any prior background or expertise. All you need to take this course is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path This Diploma will provide you with the skills and knowledge needed to succeed in a career in the following field: Human Resources Manager (Avg. Annual Salary: £28,000 to £50,000) in the UK Human Resources Assistant (Avg. Annual Salary: £17,000 to £25,000) in the UK Human Resources Officer (Avg. Annual Salary: £15,000 to £50,000) in the UK Certificates CPD Accredited Certificate Digital certificate - £10 Advanced Diploma in Human Resources Management at QLS Level 7 Hard copy certificate - £139 After successfully completing the Advanced Diploma in Human Resources Management at QLS Level 7 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Overview We all know the rule of 'The Customer Comes First', but when do they stay with you? When can a business ensure its customer base to be loyal and retainable? While there are multiple factors at play here, but one of the keys to customer retention is quality customer service.   Businesses nowadays rely heavily on people skilled in customer service and customer satisfaction - which is often hard to come by. To bridge that skill gap, empower human resources with outstanding customer support & service capabilities, and help business owners/managers gather essential knowledge to run & manage the relevant operations smoothly, we have put together this carefully-crafted course with the help of our learning resource development team. If you are someone who wants to build a career in this promising field, our course will be your perfect guide along the road. This course focuses on providing beginners' with the base, helping moderately-skilled learners to level up their understandings, and enabling professionals to fill in the blanks of the updates within the fields of customer experience enhancement.    Reflecting the above-mentioned promises, this Customer Service course focuses on helping the learners develop the following skills: Effective communication & active listening Problem solving Attentiveness Anger Management Time Management Stress Management Conflict resolution Customer relationship management Customer experience enhancement Customer service evaluation Email writing & etiquettes Positive attitude & body language   So, enrol now, develop these in-demand skills of the 21st century and make meaningful connections with your customers around the globe.   Who is this course for? If you run a business or work for one, you have to understand what your customers want, how to serve them properly, and repeat this process - no matter what your job description says or whichever department you work in. Having said that, people falling into either one of the below groups will benefit the most from this course: Jobseekers in fields related to customer service/customer support/customer experience Amateurs or professionals with intermediate skills in the above-mentioned fields Business-owners/managers/team leaders Business students People looking to get certified in customer service   Career Path This Customer Service course paves the way for a handful of career opportunities, with roles such as: Customer Service Representative/Executive/Officer Customer Service Advisor/Specialist Customer Service Manager Also, the job roles related to customer support/customer experience will also be available to you. While the salaries for the above-mentioned jobs vary based on responsibilities, the levelwise breakdown of expected salaries are - Entry level: £16,750 - £20,750 Mid-level: £26,400 - £36,800 Senior level: £35,00 - £50,500 Course Curriculum Module 1 - Basics of Customer Service Basics of Customer Service 00:00 Module 2 - Why Customer Service Matters Why Customer Service Matters 00:00 Module 3 - What's Different about Good Service What's Different about Good Service 00:00 Module 4 - First Steps and Body Language First Steps and Body Language 00:00 Module 5 - Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 - Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 - Relationship Building Relationship Building 00:00 Module 8 - Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 - E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 - Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00 Module 11 - Empowering Great Customer Service Empowering Great Customer Service 00:00 Module 12 - Evaluating and Measuring Customer Service Evaluating and Measuring Customer Service 00:00

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This beginner's course exclusively delivers Python programming from basic to advanced. You will learn Python concepts in real-life programming examples by building real-world applications. Learn the syntax of Python language and understand the logic behind the programming process to create your Python programs successfully and master Python coding.

The Facilities Management in the Workplace Mini Bundle is a tidy solution for those managing the moving parts of a busy operation. With training in Logistics and Transportation, Supply Chain Management, Operations Management, Purchasing and Procurement, and Quantity Surveying, it delivers core knowledge for running things behind the scenes—efficiently, and without spreadsheets attacking you in your sleep. Whether you’re already in a support role or eyeing a future one, this bundle helps you grasp how things flow, get bought, stored, moved, and monitored. The Facilities Management in the Workplace Mini Bundle won’t turn you into a wizard overnight, but it will help you get through Monday with fewer surprises. Learning Outcomes: Understand logistics processes in business and workplace settings. Learn how supply chains operate from order to delivery. Apply operational thinking to improve organisational efficiency. Recognise basic principles in purchasing and procurement roles. Understand how quantity surveying fits into project control. Improve awareness of coordination within operational functions. Who is this Course For: Staff working in operations and logistics departments. Professionals overseeing supply or procurement chains. Admins supporting facility or workplace operations. Purchasing teams looking to improve internal processes. Quantity surveying assistants in need of foundational theory. Workplace coordinators juggling resources and delivery planning. New hires in warehouse, facility, or logistics settings. Anyone who’s ever muttered “where did it all go?” Career Path: Facilities Coordinator – £28,000/year Logistics Administrator – £27,500/year Procurement Assistant – £26,500/year Supply Chain Analyst (Junior) – £29,000/year Quantity Surveyor Assistant – £30,000/year Operations Assistant – £26,000/year

The Facilities Management and Maintenance Mini Bundle brings together the must-haves of smooth workplace management. You’ll get content in Logistics and Transportation, Supply Chain Management, Operations Management, GDPR, and HR—designed to help you keep teams running, goods moving, and data on the right side of legal. It’s ideal for those quietly holding things together behind the scenes. Whether you’re supervising an office move, managing stock, or handling HR emails at 9:01am on a Monday, this bundle gives you the know-how to keep things ticking. The Facilities Management and Maintenance Mini Bundle is for people who make things happen—often with no one noticing. Learning Outcomes: Manage transport and supply processes across different settings. Understand the basics of workplace operations and systems. Learn supply chain flow from order to delivery. Apply GDPR rules in administrative and digital settings. Handle workplace HR tasks and key policy areas. Support facility efficiency with structured planning methods. Who is this Course For: Facilities assistants managing logistics and internal resources. Admin staff working across HR and operations teams. Procurement or supply support workers needing extra clarity. Workplace managers organising stock, teams, or space. Office coordinators managing staff records and purchases. Staff handling GDPR-sensitive admin in workplace settings. Team leaders juggling resources, forms, and schedules. Anyone keeping office chaos (mostly) under control. Career Path: Facilities Administrator – £27,000/year HR Support Officer – £26,500/year Operations Team Assistant – £28,000/year GDPR/Data Admin Support – £25,000/year Supply Chain Coordinator – £29,000/year Workplace Logistics Assistant – £26,500/year

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This program is designed to equip you the essential skills and knowledge needed to thrive in the dynamic world of Aviation management. Here you will learn about airport operations, airline management, aviation safety, regulatory compliance and more. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn about the essential aspects of airport ground handling Understand the dangerous goods and regulations related to airport Know about airport planning and development Recognise aviation law and insurance Get acquainted with airfares and airline management Learn about airline route planning, airport layout, safety, disaster management and international air laws Understand EL airport markings and signs notes Gain a comprehensive understanding of first aid and emergency handling Learn about the ramp rules and airline security Understand customer relationship management Aviation Management Training Course Overview This aviation management training online course is specially designed for those who are interested in gaining core competence to drive a successful career in the related domain. This self-paced online course will also provide you with a comprehensive understanding of airport planning and development. This aviation management training online course will also gather essential information about aviation law and insurance. You will also learn about airfares, airline management, first aid and emergency handling with this popular online course. By the end of the course, you will learn about airline route planning, airport layout, safety, disaster management and international air laws. After finishing this popular online course, you will also obtain the skills and understanding required to kickstart your career as a professional airport ground handling operator. Who should take this course? This aviation management training online course is helpful for anyone willing to gain a comprehensive understanding of airport ground management, airport security, disaster management, airline laws and more, to kickstart their career as a proficient airport ground handling operator. Entry Requirements There are no academic entry requirements for this Aviation Management Training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Aviation Management Training Course Online Training Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Course Curriculum Module 1 Dangerous Goods and Regulations Module 2 Airport Planning and Development Module 3 Aviation Law and insurance Module 4 Air Fares and Airline Management Module 5 Airline Route Planning/ Financial Planning, Marketing, Airport layout, Safety, Disaster Management, International Air Laws Module 6 First Aid and Emergency Handling Module 7 Airport Ground Handling Module 8 Cabin Crew- First Aid, Security, Inflight Safety and Emergency Handling Module 9 Ramp Rules and Handling Module 10 Aviation Security- Airport and Airline security Module 11 Appropriate Body Language Module 12 Corporate Grooming Module 13 Interview Skills Module 14 Customer Relationship Management Module 15 Airport/ Currency Codes Module 16 EL Presentation Airside Lightings Module 17 EL Airport Markings and Signs Notes Module 18 EL Terrorism Video Airport Ground Handling -Part 1 Airport Ground Handling -Part 2 Airport Ground Handling Part- 3 Airside- Taxiway, Apron and Runway Markings copy Part -1 Airside- Taxiway, Apron and Runway Markings copy Part -2 Supplementary Resources Supplementary Resources - Aviation Management Training Assessment Assessment - Aviation Management Training Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Companies want efficiency, compliance, and quality—and they want it yesterday. The Quality Assurance Mini Bundle equips you with key skills employers can’t ignore. Whether it’s quality assurance, quantity surveying, lean manufacturing, business law, or GDPR, this combination is tailor-made for operational and compliance roles across manufacturing, logistics, and business sectors. Quality assurance roles are expanding across industries, especially when bundled with knowledge of quantity surveying, lean manufacturing, business law, and GDPR. These keywords aren’t just buzz—they’re job-winners. Get the bundle before the next hiring wave hits. Description Imagine applying for a role in operations or compliance and being the only candidate with experience in quality assurance, quantity surveying, lean manufacturing, business law, and GDPR. This is what employers crave: a candidate who can optimise production, ensure compliance, handle legal frameworks, and reduce waste—all at once. Quality assurance is a high-priority area in manufacturing and tech, and when paired with quantity surveying, your profile enters project and cost control territory. Lean manufacturing? You’re now process-efficient. Add business law and GDPR, and your value multiplies—you’re not just a cog in the machine; you understand the entire engine. This isn’t just a mini bundle—it’s a value-packed career catalyst. If quality assurance and quantity surveying are the foundations, then lean manufacturing, business law, and GDPR are the walls and roof. The job market loves professionals who can offer full-package insights. And you? You’ll have that on paper. Miss this and risk falling behind the competition. Your future employer could be reading this too—so beat them to it. FAQ Q: Is this bundle only for manufacturing roles? A: Not at all. While lean manufacturing and quality assurance are central, the addition of quantity surveying, business law, and GDPR makes it ideal for finance, logistics, and operations too. Q: Can I apply for compliance roles? A: Definitely. GDPR and business law make you particularly attractive to companies needing regulatory support. Q: What’s the benefit of mixing quantity surveying and lean manufacturing? A: It shows you're cost-conscious and process-driven—two highly valued traits in operations and project roles. Q: Is GDPR really still a big deal? A: Yes—and growing. Data privacy laws make GDPR understanding critical for anyone in a compliance, QA, or administrative role. Q: Why choose this bundle over others? A: Because this one combines five high-impact fields—quality assurance, quantity surveying, lean manufacturing, business law, and GDPR—that cover both operations and legal responsibilities in a single purchase.