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Python training course description This Python course focusses on teaching Python for use in network automation and network DevOps. We focus on getting delegates up and running with Python and network automation as quickly as possible rather than making them great programmers. In other words we concentrate on enabling delegates to use network automation libraries such as netmiko, NAPALM and Nornir, and APIs such as NETCONF and RESTCONF rather than enabling delegates to produce object oriented programs. Hands on sessions use Cisco and Juniper devices. What will you learn Run Python programs. Read Python programs. Write Python programs. Debug Python programs. Automate network tasks with Python programs. Configure network devices with Python. Collect data from network devices with Python. Python training course details Who will benefit: Network engineers. Prerequisites: TCP/IP Foundation Duration 5 days Python training course contents What is Python? Programming languages, Why Python? Python in interactive mode, Python scripts, ipython, Python version 2 versus version 3. A simple Python script. Comments. Hands on Installing Python, Hello world. A network example On box vs off box Python. telnet, ssh, NETCONF, HTTP, APIs, manufacturers and API support, analysis of a simple telnetlib program. Hands on Using Python to retrieve the configuration from a network device. Using wireshark to analyse the actions. Python basics I/O, operators, variables and assignment, types, indentation, loops and conditionals. Hands on Modifying the telnet program, changing configurations on a network devices. Functions, classes and methods What are functions, calling functions, builtin functions, useful builtin functions, file handling, classes, objects, creating instances. Hands on Storing configurations in files, configuring devices from files, using an inventory file to work on multiple devices. Libraries and modules Modules, files and packages, import, from-import, Python standard library, other packages, pip install, executing other programs. Managing python libraries. Hands on Using pip, installing and using ipaddress, subprocess to access netsnmp. For the more advanced, using the sockets library. Paramiko and netmiko SSH, enabling SSH on devices, keys. Paramiko versus netmiko, example scripts. pexpect. Hands on Configuring VLANs from Python. pySNMP Gathering facts using previous methods, SNMP review, pySNMP GET, pySNMP and SNMPv3. easySNMP library. Hands on Walking a MIB from Python. NETCONF What is NETCONF? Enabling NETCONF on devices, A first ncclient script, device handlers, get_config, edit_config, copy_config, delete_config, commit, validate, pyEZ, utils_config, utils.sw. Hands on Configuration using ncclient and PyEZ. This session is expanded for those interesting in JunOS automation. Manipulating configuration files Builtin functions, string handling. Unicode. Sequences, strings, lists, tuples. Dictionaries. TextFSM. Regular expressions. JSON, YAML, XML, YANG, Jinja2, templates. Hands on Jinja2 templating with Python to configure network devices. NAPALM Getters, configuration operations, supported devices, NAPALM transport, Config-replace, Config-merge, Compare config, Atomic changes, rollback. Example NAPLAM scripts. Hands on Using NAPALM to gather facts, Using NAPALM for configuration management REST and RESTCONF What is REST, HTTP methods, GET, POST, cURL, Postman, Python requests library. RESTCONF, a RESTCONF example. Hands on Modifying a configuration using RESTCONF. Scapy What is scapy, Scapy in interactive mode, Scapy as a module. Hands on Packet crafting from Python. Warning Errors and exceptions, Exception handling, try, except. Memory management. Garbage collection. Context management, With. Hands on Improving Python code. Nornir What is Nornir? A network automation framework, inventories, connection management and parallelization. Nornir architecture and other libraires. Hands on Setting up nornir, nornir fact gathering, nornir tasks. Optional Writing your own functions, Writing your own classes. pyntc. Hands on Writing reusable code.

Duration 3 Days 18 CPD hours This course is intended for Participants must possess a valid data centre training certificate such as CDCP or any other approved equivalent. Please submit a copy of your certificate for verification upon registration for the CTDC course. Overview After completion of the course the participant will be able to:1. Learn to properly comprehend and apply the ANSI/TIA-942 Standard requirements and guidelines2. Understand the proper intent of the ANSI/TIA-942 Standard to avoid both over- and/or under-investment3. Align the selection of redundancy levels and infrastructure investments to the business requirements.4. Understand the criteria and requirements for a high-availability data centre design and how to effectively establish the data centre from the perspective of the ANSI/TIA-942 Standard5. Understand how the ANSI/TIA-942 Standard relates to various worldwide standards This course, the participant will learn how to design an ANSI/TIA-942 compliant data centre. It will provide a clear understanding of the requirements of the ANSI/TIA-942 Standard and possible implementation variations. Introduction to Data Centre Facilities About the ANSI/TIA-942 Life of the ANSI/TIA-942 Standard Relation to other standards Architectural Electrical Mechanical Telecommunication Areas under scope High level redundancy definitions Redundancy options (N, N+1 etc.) Fault tolerant Concurrent maintainability Compartmentalisation Examples of redundancy levels Data Centre Space PlanningData Centre TopologiesRecommendations for Energy EfficiencyArchitectural Site selection Parking Multi-tenant building Building construction Vapor barrier Roofing Floor loading Raised flooring Suspended/drop ceiling Hanging load Seismic Building Security & Safety Security CCTV Staffing Bullet/ballistic proofing Lighting Safety - Signage Building and Room Access Security checkpoints Entry lobby Doors and windows Exit corridors Shipping and receiving areas Room/Area Design Requirements Administrative offices Security offce Operations centre Restroom and break room UPS/Battery rooms Generator and fuel storage area Computer room Electrical Utility power - Substation - Feed requirements - Self-generation HT/HV switch gear Generator and fuel supply LT/LV switch gear - ATS - Alternatives to ATS UPS and batteries PDU STS Grounding Surge protection EPO Central power monitoring Load banks Testing Equipment maintenance - Preventive maintenance - Facility training programs Mechanical Environmental design - Temperature and humidity requirements - Contamination - Sources - Clean air - Pressurisation - Radio sources - Vibration - Water ingress Water cooled systems - Heat rejection - Chilled water system - Condenser water? - Make up water Air cooled systems HVAC control systems Plumbing - Pipe routing Fire suppression Water leak detection Telecommunications Network topology Redundancy level design Media and connectors Cabling pathways Detailed cabling design considerations Administration and labeling Cable testing Data centre fabrics Exam: Certified TIA-942 Design Consultant Actual course outline may vary depending on offering center. Contact your sales representative for more information.

Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Customer Service - A Baseline Recognizing Your Customers Understanding Your Role in Customer Service 2. Developing A Customer Service Mind-Set Leveraging Your First Impression Feeling Positively About Customers Mastering Moods and Emotions 3. Identifying Customer Needs Understanding the Customer\'s Situation Avoiding Assumption and Prejudgment Meeting Basic Needs Seeking to Exceeding Expectations Building Repeat Relationships 4. Connecting with the Customer Achieving Authenticity through Body Language Responding Effectively to Problems Mastering Online Etiquette Seeking Customer Feedback 5. Dealing with Difficult Situations Effectively Addressing Complaints De-escalating Anger Establishing Common Ground Remaining Calm, Respectful and Objective 6. Effectively Addressing Complaints Creating a Memorable Customer Experience Additional course details: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

About this Virtual Instructor Led Training (VILT) This Virtual Instructor Led Training (VILT) course presents advanced methodologies that implement demand response and energy conservation programs in light of the integration of new technologies, regulatory changes and the accelerated penetration of renewable energy resources. This VILT course provides examples and case studies from North American and European jurisdictions covering the operational flexibilities on the demand side including requirements for new building codes to achieve zero net energy. The course describes a public agency's goals and objectives for conserving and otherwise reducing energy consumption and managing its demand for energy. This course presents the demand response implemented for economics and system security such as system balancing and relieving transmission congestion, or for system adequacy. The course also presents the principal attributes of conservation programs and the associated success criteria. In a system with increased penetration of renewable resources, demand response provides flexibility to system operators, helping them to maintain the reliability and the security of supply. Demand response is presented as a competitive alternative to additional power sources, enhancing competition and liquidity in electricity markets. The unique characteristics are discussed from a local, consumer centric and also from a system perspective bringing to life the ever changing paradigm for delivery energy to customers. Interoperability aspects and standards are discussed, as well as the consumer centric paradigm of Transactive Energy with IOT enabled flexibilities at system level, distribution networks and microgrids. The VILT course introduces the blockchain as a new line of defense against cyber threats and its increasing application in P2P transactions and renewable certificates. Our trainer's industry experience spans three decades with one of the largest Canadian utilities where she led or contributed to large operational studies and energy policies and decades of work with IEEE, NSERC and CIGRE. Our key expert also approaches to the cross sectional, interdisciplinary state of the art methodologies brings real life experience of recent industry developments. Training Objectives Innovative Digital Technologies How systems Facilitate Operational Flexibility on the Demand Side The Ecosystem of Demand Side Management Programs Advanced Machine Learning techniques with examples from CAISO Regulatory Policy Context and how to reduce regulatory barriers Industry Examples from NERC and ENTSO Relevant Industry standards: IEEE and IEC Manage Congestion with Distributed Operational Flexibilities: Grid to Distribution Controls; examples from NERC (NA) and ENTSO (Europe) Grid solutions with IEC 61850 communication protocols Decentralized grid controls The New Grid with accelerated V2G and Microgrids How DSM is and will be applied in Your System: Examples and discussions Target Audience Regulators and government agencies advising on public energy conservation programs All professionals interested in expanding their expertise, or advancing their career, or take on management and leadership roles in the rapidly evolving energy sector Energy professionals implementing demand side management, particularly in power systems with increased renewable penetration, to allow the much needed operational flexibility paramount to maintaining the reliability and stability of the power system and in the same time offering all classes of customers flexible and economical choices Any utility professional interested in understanding the new developments in the power industry Course Level Basic or Foundation Training Methods The VILT course will be delivered online in 5 half-day sessions comprising 4 hours per day, with 2 x 10 minutes break per day, including time for lectures, discussion, quizzes and short classroom exercises. Course Duration: 5 half-day sessions, 4 hours per session (20 hours in total). Trainer Your first expert course leader is a Utility Executive with extensive global experience in power system operation and planning, energy markets, enterprise risk and regulatory oversight. She consults on energy markets integrating renewable resources from planning to operation. She led complex projects in operations and conducted long term planning studies to support planning and operational reliability standards. Specializing in Smart Grids, Operational flexibilities, Renewable generation, Reliability, Financial Engineering, Energy Markets and Power System Integration, she was recently engaged by the Inter-American Development Bank/MHI in Guyana. She was the Operations Expert in the regulatory assessment in Oman. She is a registered member of the Professional Engineers of Ontario, Canada. She is also a contributing member to the IEEE Standards Association, WG Blockchain P2418.5. With over 25 years with Ontario Power Generation (Revenue $1.2 Billion CAD, I/S 16 GW), she served as Canadian representative in CIGRE, committee member in NSERC (Natural Sciences and Engineering Research Council of Canada), and Senior Member IEEE and Elsevier since the 90ties. Our key expert chaired international conferences, lectured on several continents, published a book on Reliability and Security of Nuclear Power Plants, contributed to IEEE and PMAPS and published in the Ontario Journal for Public Policy, Canada. She delivered seminars organized by the Power Engineering Society, IEEE plus seminars to power companies worldwide, including Oman, Thailand, Saudi Arabia, Malaysia, Indonesia, Portugal, South Africa, Japan, Romania, and Guyana. Your second expert course leader is the co-founder and Director of Research at Xesto Inc. Xesto is a spatial computing AI startup based in Toronto, Canada and it has been voted as Toronto's Best Tech Startup 2019 and was named one of the top 10 'Canadian AI Startups to Watch' as well as one of 6th International finalists for the VW Siemens Startup Challenge, resulting in a partnership. His latest app Xesto-Fit demonstrates how advanced AI and machine learning is applied to the e-commerce industry, as a result of which Xesto has been recently featured in TechCrunch. He specializes in both applied and theoretical machine learning and has extensive experience in both industrial and academic research. He is specialized in Artificial Intelligence with multiple industrial applications. At Xesto, he leads projects that focus on applying cutting edge research at the intersection of spatial analysis, differential geometry, optimization of deep neural networks, and statistics to build scalable rigorous and real time performing systems that will change the way humans interact with technology. In addition, he is a Ph.D candidate in the Mathematics department at UofT, focusing on applied mathematics. His academic research interests are in applying advanced mathematical methods to the computational and statistical sciences. He earned a Bachelor's and MSc in Mathematics, both at the University of Toronto. Having presented at research seminars as well as instructing engineers on various levels, he has the ability to distill advanced theoretical concept to diverse audiences on all levels. In addition to research, our key expert is also an avid traveler and plays the violin. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

About this Training Course This 3 full-day course will provide insights into many aspects of operating the modern refinery as a business. This will include technical information on refining processes, crude oils and processing options, the place of the refinery in the value chain, refinery cost structure and management, optimization and profit margin, energy and oil loss reduction. This course will also address important management tools and techniques used for economic evaluations in refineries including future trends. This course will include presentations, simulations, a trading game, and exercises. This is an interactive session where participants can propose relevant topics upfront to discuss during class. This course can be further tailored for inexperienced or experienced personnel. Further customization can also include addressing a specific refinery, plant or unit. The option for post-course consultancy or help-desk support is also available. This course can also be offered through Virtual Instructor Led Training (VILT) format. Training Objectives By participating in this highly intensive course, participants will be able to: Understand the main functions in refining processes, configurations and its operating characteristics Analyse the choice of crude, processing options and desired products and product quality parameters Closely review refinery economics and planning, margins, costing & valuation including trading Apply the methodology of refinery optimization and product improvement Gain an application of analytical tools to refinery management, supply chain and their economic drivers Appreciate the current challenges, opportunities and future trends impacting the refining industry Target Audience This course will benefit all refinery technical personnel, operations' process engineers and process managers, technical services engineers and managers, refinery planners, newly-hired refinery personnel and current semi-technical personnel who require introductory training to acquire the broader perspective of refinery economics and supply. Course Level Basic or Foundation Trainer Your expert course leader is a passionate world-class expert with 35 years of international experience in Crude Oil, Refinery Planning and Masterplanning, Process Modelling, LP Modelling and Optimization Best Practices. He has a sound understanding of refinery processes and economics. After retiring from Shell in 2020, he is now a principal consultant for Crude Oil & Refinery Modelling. He enjoys dealing with challenging technical problems and opportunities to deliver value through practical solutions. He has a hands-on mentality, is flexible and builds strong relationship with clients. During his career, he coached many engineers and delivered countless inhouse and external courses on crude oil, hydrocracking and general refinery processes and economics at the Shell Open University and many other client locations. He authored and co-authored several publications and presentations at international conferences and has three patents to his name. He understands how to deliver outstanding services in sometimes difficult cultural and commercial situations, having worked for clients around the world. He works effectively in multi-disciplinary teams, has strong analytical and problem-solving skills as well as excellent consulting, facilitation and interpersonal and multilingual skills. He has an MSc in Chemical & Agricultural Engineering (cum laude) and a BSc in Chemical & Agricultural Engineering from the University Ghent, Belgium. He is currently the Principal Consultant for Crude Oil & Refinery Modeling at Petrogenium, the international, independent, technical consultancy in oil refining, petrochemicals, oil & gas production & renewable resources. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Network management technologies course description A comprehensive tour of the available network management technologies available for todays networks. The course starts with basic tools such as syslog along with Python network automation. SNMP is then covered with the *flow technologies and streaming telemetry. Configuration management with ansible, Python, NETCONF and RESTCONF is then studied. The final part of the course looks at SDN. Hands on sessions are used throughout to reinforce the theory rather than teach specific manufacturer equipment. Note that sections are available as individual courses. What will you learn Evaluate network management technologies. Evaluate network management technologies. Recognise the weaknesses of SNMP versus NETCONF and streaming telemetry. Explain the role of NETCONF and RESTCONF. Compare & contrast *flow and streaming telemetry. Explain the role of SDN in network management. Automate network configuration with ansible and Python. Network management technologies course details Who will benefit: Those wishing to manage networks. (Previous Python experience is NOT needed) Prerequisites: Intro to data comms Duration 5 days Network management technologies course content Basic network management Network management What is network management? Benefits, issues. FCAPS model. Fault management, Configuration management, accounting, performance, security. What to manage, what not to manage. Managing network devices, managing servers. Monitoring networks Traditional network tools Ping..., SSH, syslog, TFTP for configurations. nmap. Wireshark. CLI. Web based management. Splunk. Nessus, snort, Kali. Hands on syslog, network inventories. Network automation using the CLI Programming and automating networks, netOps. Python, Git. Python network modules, SSH, paramiko, netmiko. EVE-NG. Hands onPython network modules. Structured versus unstructured data Problems with automation and unstructured data. XML, JSON, YAML. The role of YANG. Hands on Parsing data. SNMP SNMP architecture, SNMP MIBs, SMI, the SNMP protocol, polling security. Configuring SNMP. SNMPv1, v2, v3, SNMP security. Which version should you use? MIBs and MIB structure. mib-2, extra parts of mib-2, Private enterprise MIBs. Summary: What SNMP is good/bad at. Hands on Configuring agents and a NMS. MIB browsing. Server management Microsoft, Linux, application polling. WMI vs SNMP. Hands on: Application polling. Performance management *flow Polling, push vs pull, netflow, sflow, IPFIX, *flow. Flows. Where to monitor traffic. Comparing *flow with SNMP. Architecture: Generators and collectors. When flows are exported. NetFlow reporting products. SolarWinds. Hands on Netflow configuration. Collectors. Streaming telemetry Model driven telemetry, periodic/on change. Structured data. Telemetry protocol stack. gRPC and gNMI. Protobuf. gNMI operations. Telemetry architecture. Telegraf, databases, Grafana. Hands on Telemetry example. Configuration management Configuration management tools Chef, puppet, ansible, saltstack. Ansible architecture, controlling machines, nodes, agentless, SSH, modules. Inventories, playbooks, modules, network modules, jinja2 templates. Hands on Network configuration with ansible. NETCONF What is NETCONF? Protocol stack, Data stores, traffic flows, validating configurations, rollback. YANG data models and how YANG is used by NETCONF. XML. Explorers and other tools. Hands on anx, Python and NETCONF. RESTCONF The REST API, HTTP, What is RESTCONF? Tools including Postman. Comparison with NETCONF. Hands on Configuration with RESTCONF. Python network automation: configuration SSH issues. Using structured data. Jinja2. ncclient, requests, NAPALM, Nornir. Automated testing. Hands on Python network device configuration with nornir. Software Defined Networks and orchestration Classic SDN What is SDN? benefits. SDN architecture. SDN applications, SDN switches, SDN controllers, Network Operating Systems. Control plane, data plane. Northbound interfaces. SDN components. Southbound interfaces. OpenFlow. ONF, OpenFlow ports, Flow tables. Network virtualization Virtual networks, virtual switches, NfV. Service chaining. NfV and SDN. SDN implementations Classic SDN, Hybrid SDN, SDN via APIs, SDN via overlays. Data centre SDN, VXLAN, Service Provider SDN, SD WAN, Enterprise SDN, WiFi. SDN and open source OpenDaylight, OpenVSwitch, Open Networking Forum, Open Network Operating System. Hands onOpenStack. SD-WAN What is SD-WAN? Architecture: Edge, gateway, orchestrator, controller. Overlay and underlay. Use of MPLS, 4G/5G. Benefits and features. Secure Access Service Edge (SASE).

  ISO 37001 Foundation training enables you to learn the basic elements to implement and manage an Anti-bribery Management System (ABMS) as specified in ISO 37001. About This Course   During this training course, you will be able to understand the different modules of an ABMS, including ABMS policy, procedures, performance measurements, management commitment, internal audit, management review and continual improvement.   After completing this course, you can sit for the exam and gain "Certified ISO 37001 Foundation' credential. An IECB Foundation Certificate shows that you have understood the fundamental methodologies, requirements, framework and management approach.   Learning objectives   Understand the elements and operations of an Anti-bribery Management System and its principal processes Acknowledge the correlation between ISO 37001 and other standards and regulatory frameworks Understand the approaches, methods and techniques used for the implementation and management of an ABMS   Educational approach   Lecture sessions are illustrated with practical questions and examples Practical exercises include examples and discussions Practice tests are similar to the Certification Exam Prerequisites   There are no prerequisites for this course. What's Included?   Refreshments & Lunch (Classroom courses only) Course Slide Deck Official Study Guides The Exam fees Who Should Attend?   Individuals concerned about Anti-bribery Management Individuals seeking to gain knowledge about the main processes of Anti-bribery Management Systems (ABMS) Individuals interested to pursue a career in Anti-bribery Management Accreditation Assessment   The examination consists of 40 multiple choice questions stemming from the course materials. The exam should be completed within 60 minutes, with a 70% pass mark. Exam results are provided within 24 hours. Provided by   This course is accredited by NACS and Administered by the IECB

Definitive Salt training course description Salt is a remote execution framework and configuration management system. This course covers Salt from the basics. After a quick first taste the course moves onto execution modules, salt states, minion and master data, jinja, Salt extensions and then topology and configuration options. Hands on sessions are used to reinforce the theory rather than teach specific manufacturer equipment. What will you learn Install and use Salt. Describe the architecture of Salt. Manage configurations with Salt. Extend Salt. Definitive Salt training course details Who will benefit: Anyone working with Salt. Prerequisites: Linux fundamentals. Duration 2 days Definitive Salt training course contents Introduction What is Salt? High- level architecture, Some quick examples, system management, configuration management, A brief history, Topology options, Extending Salt. Quick start: First taste of Salt Single-master setup, from packages, bootstrap scripts, Starting up, Basic commands, salt: the main workhorse, salt-key: key management, salt-call: execution on the minion, salt-run: co-ordination of jobs on the master, summary of commands, Key management, viewing keys, accepting keys, rejecting keys, key files, Minion targeting, minion ID, list (-L), glob, regular expressions (-E), grains (-G), compound (-C), targeting summary, Additional remote execution details, Conclusion. Execution modules: The functional foundation sys: information and documentation about modules, sys.doc basic documentation, sys.list_modules, sys.list_functions: simple listings, cmd: execute via shell, cmd.run: run any command, pkg: manage packages, virtual modules, pkg.lists_pkgs: list all installed packages, pkg.available version: see what version will be installed, pkg.install: install packages, user: manage users, user.add: add users, user.list_users, user info: get user info, saltutil: access various Salt utilities, Summary. Configuration management: Salt states Salt files overview, SLS example: adding a user, working with the multi-layered state system, Highstate and the top file, the top file, State ordering, require: depend on another state, watch: run based on other changes, odds and ends, Summary. Minion data / master data Grains are minion data, performing basic grain operations, setting grains, targeting with grains in the top file, Pillars are data from the master, querying pillar data, querying other sources with external pillars, Renderers give data options. Extending Salt: part I Introduction to Jinja, Jinja basics, Templating with Jinja, filtering by grains, Custom execution module, Custom state modules, Custom grains, External pillars, Summary. More on the matter Runners, manage minions, manage jobs, The orchestrate runner, The event system, The reactor system, Summary. Extending Salt: part II Python client API, reading configuration data on a master and minion, using the master client (localclient) API, Using the caller client API, Custom runners, writing a custom runner, using the runnerclient API, Summary. Topology and configuration options Master configuration, directories and files, logging, access control, files server options, Topology variations, masterless minions, peer systems, syndication masters, multiple masters. Brief introduction to salt-cloud Overview, Setup AWS and salt-cloud, installing salt-cloud, cloud providers, cloud profiles, cloud maps, Introspection via salt cloud, Creating infrastructure, More information. Using vagrant to run Salt examples YAML.