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741 Operations courses in Dursley delivered Live Online

WB396 IBM Managing Decisions in IBM Operational Decision Manager V8.7.1

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for This course is designed for business analysts. Overview After completing this course, you should be able to:Describe the benefits of implementing an Operational Decision Manager solution, and the collaboration that is required between the business and development teamsIdentify the main user roles that are involved in designing and developing an Operational Decision Manager solution, and the tasks that are associated with each roleExplain modeling concepts and the UML notation that is relevant to modeling for business rules and eventsDefine and implement object models for business rulesSet up the rule authoring environment in Designer by working with decision services and synchronizing across development and business environmentsCustomize the vocabulary that is used in rulesDiscover and analyze business rules for implementationUse the Operational Decision Manager rule editors to author business rules and decision tablesRun tests and simulations in the Decision Center Enterprise console to validate decision logic and rule changesExplain governance issues and work with Operational Decision Manager features that support decision governance This course introduces business analysts to IBM Operational Decision Manager V8.7.1. You learn the concepts and skills that are necessary to capture, author, validate, and manage business rules with Operational Decision Manager. Course Outline Course introduction Introducing IBM Operational Decision Manager V8.7.1 Exercise: Operational Decision Manager in action Modeling for business rules Exercise: Building the model on paper Exercise: Implementing the model Understanding decision services Exercise: Setting up a decision service Working with the BOM Exercise: Working with the BOM Introducing Decision Center Exercise: Exploring the Decision Center Business console Exercise: Exploring the Decision Center Enterprise console Introducing rule authoring Exercise: Understanding the case study Discovering and analyzing rules Exercise: Discovering rules Exercise: Analyzing rules Working with conditions in rules Exercise: Working with conditions in rules Working with definitions in rules Exercise: Working with definitions in rules Writing complete rules Exercise: Writing complete rules Authoring decision tables and trees Exercise: Authoring decision tables and trees Exercise: Authoring rules: Putting it all together Running tests and simulations in the Enterprise console Exercise: Running tests and simulations in the Enterprise console Introducing decision governance Exercise: Working with the decision governance framework Course summary

WB396 IBM Managing Decisions in IBM Operational Decision Manager V8.7.1
Delivered OnlineFlexible Dates
Price on Enquiry

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BRCGS Food Safety Issue 9 - For Sites (2 Days)

5.0(2)

By ASK SONIA LTD

Official BRCGS Food Safety Issue 9 course. Delivered online (Zoom) by a live BRCGS Approved Training Partner. Exam and Certificate fee included in the price.

BRCGS Food Safety Issue 9 - For Sites (2 Days)
Delivered Online + more
£570

BRCGS Food Safety Issue 9 - Lead Auditor (5 Days)

5.0(7)

By ASK SONIA LTD

Official BRCGS Food Safety Issue 9 Lead Auditor training course. Delivered online (Zoom) by a live BRCGS Approved Training Partner & Virtual Trainer. Exam and Certificate fee included in the price.

BRCGS Food Safety Issue 9 - Lead Auditor (5 Days)
Delivered Online + more
£975

Driver CPC - Accidents, Incidents and Breakdowns, Vehicle Marshal & Banksman - June 2025

By Total Compliance

Description Our comprehensive course combines " Accidents, Incidents, and Breakdowns and Vehicle Marshal and Banksman Training combines 2 aspects: Road safety measures to handle accidents, incidents, and breakdowns and essentials of critical health and safety responsibilities. Accidents, Incidents, and Breakdowns Training Content: Recognizing risks and potential incidents, including breakdowns, collisions, and other scenarios. Duty of care, taking preventative measures, and handling incidents. Understanding health and safety regulations and related statistics. Prevention strategies and appropriate responses in case of an incident. Personal safety and actions to be taken during a vehicle collision. Steps to follow when facing a breakdown, including monitoring gauges and risk assessments. Ensuring the safety of other road users and cooperating with emergency services and recovery operators. Handling bridge strikes, including prevention and actions in case of an incident. Vehicle Marshal and Banksman Learn critical health and safety responsibilities Maneuvering vehicles safely during loading and unloading operations The safe use of work equipment Best practices for guiding vehicles as a Banksman Join us to enhance your knowledge of road safety preparedness. Register today to ensure your drivers are well-versed in the rules of the road and equipped to handle unexpected challenges on their journeys. Please review our Terms and Conditions for more information.

Driver CPC - Accidents, Incidents and Breakdowns, Vehicle Marshal & Banksman - June 2025
Delivered Online
£70

BRCGS Food Safety Issue 9 - For Auditors (3 Days)

5.0(43)

By ASK SONIA LTD

Official BRCGS Food Safety Issue 9 course. Delivered online (Zoom) by a live BRCGS Approved Training Partner. Exam and Certificate fee included in the price.

BRCGS Food Safety Issue 9 - For Auditors (3 Days)
Delivered Online + more
£800

Global Macro & Interest Rate Derivatives. G10, Emerging Markets and Beyond

5.0(5)

By Finex Learning

Overview This 2 day course provides a practical introduction to Interest Rate Derivatives, equipping participants with the skills to price, trade, and manage risk across financial markets. Participants will explore key pricing concepts like bootstrapping, zero-coupon curves, and forward curves, while developing risk management techniques to navigate various market scenarios. The course also covers using derivatives to express macroeconomic views, bridging theory with real-world applications. By the end, participants will have the tools and insight to confidently engage with Interest Rate Derivatives in professional settings Learning Objectives Understand how to use Interest Rate Derivatives in different roles Grasp major pricing concepts like bootstrapping, zero-coupon curve, forward curve Develop risk management techniques to manage multiple scenarios Express Macro views using derivatives Who the course is for Anyone seeking practical insights into interest rate derivatives which include: Bank traders, market makers, sales, structurers, market risk Portfolio managers, execution traders Corporate treasurers, private bankers Operations, mid and back office personnel, brokers Graduate students and aspiring professionals aiming for careers in financial markets Course Content To learn more about the day by day course content please click here To you are interested in speaking with a course specialist, you can book a meeting here

Global Macro & Interest Rate Derivatives. G10, Emerging Markets and Beyond
Delivered Online + more
£1,780

Operations Management Level 5

5.0(1)

By Course Gate

Master the art of operations management with our Level 5 Diploma course. Learn essential skills in project management, supply chain management, and more. Start your journey towards a rewarding career today!

Operations Management Level 5
Delivered Online On Demand37 hours
£11.99

Certified Data Center Facilities Operations Manager (CDFOM)

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is someone who works, or has ambition to work, in a leadership role in data center operations such as a data center facilities manager, data center operations manager, who has the responsibility to achieve and improve the high-availability and manageability of the data center operations. Overview After completion of the course the participant will be able to: Perform the needs analysis translating business requirements to data center services Set-up and manage the data center operations team Implement and monitor safety- and security practices Identify a suitable maintenance program for the data center facility and its equipment Select the appropriate policies and procedures required for data center operations Monitor the data center availability, capacity and capability Manage and implement basic data center projects Set-up and implement an environmental sustainability program Select an appropriate back-up site to support organizational resilience Identify and respond to risk in the data center Manage and support the document life cycle Create a basic budget proposal Select and manage vendors and measure their performance Manage data center assets Managing the facilities of today?s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today's mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes. Service Level Management Service Level Management Needs analysis Capability assessment Service portfolio Service catalogue Service Level Agreements (SLAs) Availability measurement Data points in SLA Service reporting Complaint procedure Customer satisfaction measurement Service Improvement Process (SIP) SLA content The Data Center Organization Operational issues Organization chart Roles and responsibilities Skills matrix Contingency / backup roles Shift management Performance management Career development Training and assessment Job rotation Succession planning Disciplinary program Managing Safety & Statutory Requirements Safety policies and regulations Occupational Health and Safety (OH&S) Safety awareness training Permit to Work (PTW) Lock-out / Tag-out Personal Protective Equipment (PPE) Testing and tagging of equipment Emergency preparedness and response Reporting of safety issues Reviews / internal audit / external audit Managing Physical Security Security policies and procedures Security standards and guidelines Security staff Security awareness Security incident management Disciplinary program Reviews, internal and external audits Facilities Management Maintenance policies and procedures Various maintenance programs Outsourcing of maintenance activities Maintenance contract options Warranty Maintenance schedule Service situations Spart part management Contamination control Data Center Operations Policies and procedures for data center operations Service operations and the daily data center operations Monitoring / Reporting / Control Monitoring requirements Escalation procedures Reporting Trend analysis Reviews Project Management Project management Project organization Project manager Project phases Environment Sustainability The importance of sustainability Sustainability policies Environmental management Power efficiency indicators - Waste management - Water management ICT utilisation management Environmental performance measurements Renewable energy factor (REF) Organizational Resilience Business continuity Data center facility options Business Impact Analysis Type of facility Human resources Facility, equipment and consumables Governance, Risk and Compliance Management commitment Coordination, collaboration and integration Compliance Risk management Document management Financial management Vendor management Asset management Additional course details: Nexus Humans Certified Data Center Facilities Operations Manager (CDFOM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Data Center Facilities Operations Manager (CDFOM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Certified Data Center Facilities Operations Manager (CDFOM)
Delivered OnlineFlexible Dates
£2,050

Business Operations Manager Training

5.0(1)

By Course Gate

Master business operations with our comprehensive training course. Ideal for aspiring and current Operations Managers, covering essential skills in process management, supply chain, and project management. Enrol now!

Business Operations Manager Training
Delivered Online On Demand28 hours
£11.99

Operations Management

By Imperial Academy

Free Level 7 QLS Endorsed Certificate | CPD Accredited | 180 CPD Points | Advanced Learning Materials | Lifetime Access

Operations Management
Delivered Online On Demand
£100

Operations Management

4.9(27)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Operations Management Now Give a compliment to your career and take it to the next level. This Operations Management will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Operations Management will help you keep ahead of the pack. The Operations Management incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this Operations Management will add extra value to your resume to stand out to potential employers. Along with this Operations Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Operations Management? Course 1: Compliance Training Level 2 Course 2: Merchandising Course 3: Warehouse Course 4: Performance Management Course 5: Diploma in Lean Process and Six Sigma Course 6: Ecommerce Management Course 7: Level 3 Tax Accounting Course 8: Network Security Level 2 Course 9: Commercial Law 2021 Course 10: Decision Making and Critical Thinking As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Operations Management to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Operations Management: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Curriculum of this Operations Management Bundle Course 1: Operations Management Module 01: Introduction to Operations Management Module 02: Project Management Module 03: Business Development and Succession Planning Module 04: Process Management Module 05: Supply Chain Management Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Management Module 08: Manufacturing & Delivery Operations Module 09: Quality Management xcvxcv Module 10: Managing Risk and Recovery Module 11: Performance Management Module 12: Talent Management Module 13: Communication Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Module 18: Business Environment Module 19: Business Writing Skills -------- 9 More Courses ---------- How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Requirements There is no time limit for completing this Operations Management course, it can be studied in your own time at your own pace. Career path Having these Operations Management expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Operations Management
Delivered Online On Demand
£53

Educators matching "Operations"

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Property SQ2

property sq2

BEST PRACTICE TRAINING IN THE PROPERTY INDUSTRY   Property SQ2 Limited is a leading provider of online education and training courses related to the property business.  We proud members of the Property Educators Accreditation Scheme. Between us we have 25 years experience in Property Investment and the Property Industry, and over 20 years experience training people in skills and techniques for best practice in the industry via a combination of face to face, live online, on demand and 1-2-1 training events. TAKE CONTROL OF YOUR FINANCIAL FUTURE From building a retirement pot, to replacing your current income. Property is the vehicle to create financial freedom, choice and security Drawing on over 30 years of property and business experience with over 20 years of training, coaching and mentoring people in property investment strategies,  Our training courses and 1-2-1 coaching and mentoring solutions are here to help you succeed in the property business. Whatever your goal, whatever your background, whatever your experience. Whether you want to... * Build a safe and sustainable portfolio to bolster your retirement pot * Create a passive income to generate job-leaving level profits * Learn how to add value and recycle your precious savings through multiple property deals * Need a way into the property industry without a big deposit we can help. ARDEN HANLEY                                                                          Arden Hanley is a property investor, business owner, consultant and trainer. Having experience across multiple property investment strategies and related businesses such as lettings management, sourcing and property consultancy. A landlord and business owner for 20 years, trainer, mentor and coach to the property industry for 12 years, member of the Property Educators Accreditation scheme, Arden has not only extensive experience in the industry, but also a track record of using that experience to train others to achieve their property goals. Buy To Let & Social Housing  With previous buy-to-let experience in Australia, Arden was immediately drawn to this as a primary strategy. Today, Arden has an extensive buy to let portfolio in the UK that he has built in Northampton, Nottingham and Hull. He has a range of houses for family lets, rented to both working tenants and within the social housing sector, and flats serving the young professional market. Arden says, “I think buy to let is the foundation of any successful property portfolio and this part of my portfolio was what allowed me to first achieve financial freedom. I think every investor needs to learn the fundamentals of buy to let, even if they ultimately choose to focus on other strategies within their portfolio because there are so many simple but important lessons to learn around being a good landlord and managing tenants effectively that you get from understanding this core strategy.”  HMO & Rent To Rent                         HMO was a natural progression from initial Buy to Let purchases to “increase my cash flow and take advantage of market conditions in my target area at that time being Nottingham.” With an extensive HMO portfolio, his preference are a larger number of smaller HMOs i.e. 4-6 tenants rather than a smaller number of large HMOs, although he has experience of both. How can an investor make this strategy work for them? “I believe HMO provides an excellent income stream and if done correctly can be a very stable income stream as well. I think the key to a successful HMO is setting it up correctly from the outset to make it as attractive and user friendly for tenants, and identify potential cost centres or savings before tenants go in and empowering my lettings agents to put together the right tenant mix to create a harmonious environment.”  Distressed Property & Adding Value  Every property that Arden has purchased has been distressed to some degree, as he says “I believe this is the one true route to make money out of property.” He has applied the lessons he has learnt on smaller projects as he has moved on to larger more complex investment properties. It’s also given him the opportunity to work with distressed sellers which he regards as a core skill in a property investor’s arsenal. As Arden says, “With a distressed seller, you are a solution provider trying to create a win/win situation where you can offer a route for the seller to sell the property that removes their financial burden, while at the same time offering an opportunity for you as an investor to make a fair profit.”  Commercial to Residential & Development                         As his confidence has grown, so has Arden’s willingness to commit to more complicated projects and he has successfully adopted commercial to residential conversions as a strategy since 2013 primarily working with either disused retail or office space which is in abundance in the UK. It’s not hard to see the appeal, as Arden says, “I find that there is a huge opportunity for value uplift in this strategy as the closer you get to effectively a shell, the more opportunities you have to make money.’                     Portfolios                    There are a number of options for approaching the acquisition of a portfolio, whether it’s title splitting a block of flats, via a freehold/leasehold strategy, organising a share buyout of a property company, or structuring a staggered sale to maximise buyer and seller value and tax savings. Arden has experience dealing with the simple acquisition of a portfolio to the complex and sometimes challenging world of dealing with portfolios in trouble, direct to owners, via agents, liquidators or administrators.                     Complimentary businesses and deal structuring  Having an interest in a lettings agency, experience running a sourcing business/property consultancy for 7 years and working with multiple business partners has taught Arden the value of building business clusters to support each other and working with business partners and private investors to make business happen. ‘Property deals can come together from your own resources, time and effort, but as your ambitions grow and the opportunities get bigger, it’s important to think about how private finance and joint ventures can create profit for you and your partners. I’d rather have a cut of something than the whole of nothing.’  Mentorship & Training               For Arden, it’s an honour to be invited to mentor to share his knowledge with others which provides enormous, personal satisfaction. Even though he’s not naturally outgoing, Arden admits that “As a self-confessed property geek, if you ask me questions about property, I’m happy to talk for days.” He encourages his mentees to “Soak up as much as you can from people who have done it before and been successful. Soak up the knowledge for sure, but also the motivation and mindset.” He concludes, “I don't think there is any better way to start in property than to work side by side with someone who has been where you are starting from and has proved how to make it work.”  CHRIS CORMACK Chris Cormack is a property investor and business owner with a vast experience working with people to develop their property investments and business growth. Helping people to succeed has been a large part of his business focus over the last 16 years as a mentor, trainer and coach. His understanding of the industry through building his own portfolio across a range of strategies enables him to work with clients around their goals so they achieve whichever outcome they are looking for. Chris is recognised within the property industry and is member of the Property Educators Accreditation scheme. From a standing start in November 2004 Chris built his property business across various strategies within the property industry. Property had a great appeal for 5 reasons: 1. Being his own boss  2. Recurring monthly income  3. Large lump sums of income 4. Long term capital growth 5. Opportunity to help others benefit from the same reasons 1-4. BUY TO LET & SOCIAL HOUSING  Chris believes "Buy To Lets are the foundation to any successful property portfolio because it's the quickest way to generate income while you learn the initial fundamentals of the business. Demand is high across the country for BTL which other strategies don't necessarily have. Within our portfolio we have a wide mix of tenants including families, couples, singles as well as fixed term guaranteed social housing contracts." Understanding the industry and our responsibilities is paramount and gives us the necessary grounding to progress income across other strategies. A number of his properties have been used as serviced accommodation through a commercial contract. These have resulted in guaranteed income, ensuring a hands off pain free outcome. HMO  Chris continues "For larger income, having HMOs brings considerable changes to your monthly bank account which was our natural progression. A major learning moving into HMOs was all the necessary fire requirements and additional management needs. These of course add costs which are not present with your BTL's. Having this knowledge prior to committing to this strategy is important along with a deep understanding of who will be your tenant market. Generally this is less flexibility so more targeted research initially is imperative to achieve your successful outcome. ADDING VALUE & FLIPS Lump sums of income is an area Chris has targeted when buying properties, modernising them and selling them. A key component to achieve these returns is looking to see where true value can be added, increasing value is paramount here. His view on this is that while it generates substantial income it also gives the opportunity to allow faster growth within his portfolio. Having addition capital to invest gives a wider deal choice and opportunities to structure deals. "Having greater tools while in front of a motivated seller allows you the facility to be more creative especially if you can offer a solution to their current situation." STRUCTURING SOLUTIONS  Over the years he has been able to structure deals which has helped the seller which in turn helped him dramatically reduce initial capital to acquire the property. "The key is to focusing on them, the seller and come to a win, win scenario." Achieving this has added numerous properties to the portfolio.  With a deal seeing what is really there gives Chris an edge. Where most people see a single outcome in a deal Chris likes to look for multiple outcomes across strategies. As his experience has developed the confidence has taken him into larger projects which can deliver multiple opportunities. Understanding the finance and tax implication can give additional advantages. Having bought a portfolio with land created multiple flip opportunities which resulted in the land cost him nothing, free land. Having free land gave him further choices around planning. Sell with planning or build out and sell with a decision based on whichever gives the greater return for time/money invested. MENTORSHIP, COACHING AND TRAINING Chris has been mentoring property investors since 2007. He himself had the benefit of a mentor and fully understands how it accelerates your portfolio growth, "money well spent" and that's from a Scotsman....! "It was a privilege to be asked and was something I had wanted to do, so I enthusiastically jumped at the chance." Being able to pass on market experience, as well as working with people to develop the best strategy for them is extremely rewarding. Sometimes it's the smallest thing that creates the biggest impact and it does not matter if you are new or have some experience in property, accessing another person's experience is a springboard to a new set of outcomes, for the better. 

Speech House

speech house

4.3(837)

Gloucestershire,

The hotel is an unmissable historic building that has been a part of the Forest of Dean’s scenery since 1669. Set in the centre of the forest, this historic former hunting lodge is surrounded by one of the only surviving ancient woodlands in England. Whether you’re visiting this beautiful location for a weekend break or to explore one of the many walking or cycling routes, The Speech House is a stop you have to make. Why not pop in for our very traditional afternoon tea with fine-bone china in the Orangery, or even stay a night in one of our impressive 7 foot Master Four Poster bed suites, to really get an understanding of the character this wonderful establishment beholds. The hotel in an independent family-run hotel and we look forward to giving you the warm and friendly welcome The Speech House is appreciated for locally. We are happy to show you around and give you an insight into the historic elements of the building, there are many original items still available to view. We have shared some of the highlights to look out for below. We hope you enjoy reading about our hotel’s history and distinct character. Gill, Peter & Naomi The Hands Family The Hands Family & Hotels – How it All Began! Peter and Gill Hands started their business “Tauber Hands Ltd”, shortly after getting married in February 1986. Their first business, The Hyperion House hotel was a small 18 bedroom 2 star hotel in Fairford, Gloucestershire, which they purchased and quickly developed into a very successful 3 star 26 bedroom hotel with a popular restaurant. Naomi, currently Operations Director at the Speech House was born in 1988 in Fairford, and lived there with Peter’s daughter, Amanda. Shortly after having sold the Hyperion House the family moved back to Hereford. Having made this decision to opt for an “easier” way of life they invested the proceeds from the sale of the Hyperion into Breinton Court, a self-catering leisure complex on the banks of the River Wye, just outside Hereford . Katy, their second daughter soon appeared, and Breinton Court also became the family home for the next 31 years. Whilst at Breinton Court, Peter and Gill went on to purchase “The Bell Hotel “opposite Tewkesbury Abbey in 1992 and having sold it in 1995 took a short break until 1997 when they purchased the Heritage Park Hotel in the Rhondda Valley a 44 bedroomed hotel with a health spa and large conference and banqueting facility for 250 guests. They sold the Heritage Park Hotel in 2005, thinking they would take a break for a while but after 5 years of Peter taking over as Chairman of “Visit Hereford” for three and a half years and Gill doing some consultancy work, they couldn’t get rid of the “Hospitality Itch”. In 2010, they decided to have one last hurrah and invested in the wonderful historic Speech House. Ten years later, in 2020, their daughter Naomi, joined the family business. Having grown up in hotels, and then working in London for the past 10 years in marketing, she decided it was time for Mum & Dad to start considering the idea of retirement. Naomi, who has a keen interest in mountain biking and the outdoors was appointed “Operations Director”, and is bringing new ideas to The Speech House. She has a broad knowledge of the industry, and looking to bring new thoughts and ideas in to keep the Speech House as the premier hotel in the heart of The Royal Forest of Dean. The Speech House Hotel truly is a Hands family business, with Katy’s art and paintings all around the building, and Amanda holding her weddding at the hotel in 2021! The other new addition to the Management Team is Luca, Peter and Gill’s adopted Lucas Terrier who can often be seen around the hotel. Luca was made “Director of Dog Friendly Visits” He has been given his own Instagram page and become quite a favourite with the guests, both two and four legged.