Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Now No matter what industry are you in, customers are the lifeblood of every business! And happy customers mean healthy business. Customer Relationship Management (CRM) helps you gain insight into your customers' behaviour and modify your business operations to ensure that customers are served in the best possible way. Our comprehensive bundle on Customer Relationship Management (CRM)will assist your businesses with strategies, techniques, tools, and technologies used by enterprises for developing, retaining and acquiring customers. Learn Customer Relationship Management (CRM) systems to help your companies stay connected to customers, streamline processes, and improve profitability. So, whether you own a business that requires interaction with customers, an employee who works as customer support or a fresher who wants an in-demand skill set that'll help him/her succeed, this Customer Relationship Management (CRM) bundle is for you. What will you learn from this Customer Relationship Management (CRM) bundle: Become fully aware of CRM, its fundamentals, strategies and the future of CRM Explore KYC, CDD, AML and methods to carry out KYC and AML Gain an acute understanding of communication, its principles and fundamentals Learn about customer service, how to focus on customers and to establish an action plan Get a detailed overview of phone-based customer service and customer service communication strategies Gain knowledge of hospitality management and the process of development and training in the hospitality industry Discover how to work effectively across cultures Unveil the secret tricks of the formula of talking with strangers Fully understand performance management and conflict management Acquire the knowledge, skills and guidelines of stress management Along with this Customer Relationship Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Customer Relationship Management? Course 1: Know Your Customer (KYC) Course 2: Effective Communication Skills Course 3: Retail Management - Level 5 Course 4: Phone-Based Customer Service Course 5: Hospitality and Accommodation Management Course 6: Working Effectively Across Cultures Course 7: The Formula to Talk with Strangers Course 8: Performance Management Course 9: Conflict Management Course 10: Stress Management Training How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum Course 1: Customer Relationship Management Introduction to Customer Relationship Management Customer Relationship Management Fundamentals CRM Strategies Data Analysis in Customer Relationship Management Customer Relationship Management Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM Course 2: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 3: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) Course 4: Retail Management - Level 5 Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07:Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 5: Phone-Based Customer Service Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Aspects of Phone Etiquette Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Managing Interoffice Calls and Voicemail Problem Solving over the Phone Intra Organisation Dealings Measuring Customer Service Course 6: Hospitality and Accommodation Management Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Accounting in Hospitality Industry Customer Satisfaction E-Hospitality and Technology Course 7: Working Effectively Across Cultures Introduction Cultural identity OBSERVE Learn APPLY More practical TIPS Wrap up Course 8: The Formula to Talk with Strangers Course Overview The Formula Summary End Course 9: Performance Management Introduction Performance Key Performance Indicators Reporting Rewarding Conclusion Course 10: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Customer Relationship Management (CMR) bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Customer Relationship Management (CMR) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path After finishing this Customer Relationship Management bundle successfully, you'll be equipped with the essential skills to explore your opportunities in roles such as: CRM Analyst CRM Consultant CRM Developer CRM Executive CRM Manager CRM Specialist And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management (CRM)) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Give a compliment to your career and take it to the next level. This Event Planning will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Event Planning will help you keep ahead of the pack. The Event Planning incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Event Planning will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Event Planning, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Event Planning course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Event Planning Bundle Consists of the following Premium courses: Course 01: Event Planning Course 02: Level 3 Hospitality Management Course Course 03: Kids Party Planner Diploma Course 04: Catering Management Course 05: Drone Photography Course Course 06: Customer Relationship Management Course 07: Interior Design Professional Diploma Course 08: Professional Photography Diploma Course 09: Working Effectively Across Cultures Course 10: Time Management Course 11: Workplace Safety As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Event Planning to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Event Planning: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of Event Planning Bundle Course 01: Event Planning Module 1: Introduction Module 2: Role of an Event Planner Module 3: Event Classification Module 4: Events and Clients Module 5: Steps to Plan an Event Module 6: Invitation to the Event Module 7: Event Marketing Module 8: Catering at Events Module 9: Event Decorations Module 10: Cleaning and Waste Disposal Module 11: Event Security Module 12: Developing an Event Planning Business Course 02: Level 3 Hospitality Management Course Module 01: Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Module 05: Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Customer Satisfaction Module 12: E-Hospitality and Technology Course 03: Kids Party Planner Diploma Module 01: Planning a Kids' Party Module 02: Skills You Need to Be a Party Planner Module 03: Types of Kids' Parties Module 04: The Finances Module 05: Choosing a Theme Module 06: Planning the Entertainment Module 07: Focusing on Catering Module 08: Making the Day Memorable Course 04: Catering Management Module 1: An Overview of Catering Business Module 2: Laws and Legislations Regarding food Safety and Hygiene Module 3: Food Safety and Hygiene Module 4: Food Safety in Catering Module 5: Management of Food and Beverage Operations Module 6: Marketing and Human Resource Course 05: Drone Photography Course Photography Basics Drone Photography Activity Course 06: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 07: Interior Design Professional Diploma Module 1: Introduction to Interior Design Module 2: Design Principles Module 3: Project Overview Module 4: Design Elements Module 5: Design Elements Practical Components Module 6: Room by Room Design Module 7: Popular Interior Designs Module 8: Sustainable Design Module 9: Presenting Your Ideas Module 10: Managing Interior Design Business Course 08: Professional Photography Diploma Introduction Exposure Digital Photography Masterclass Focus and Depth of Field Camera Anatomy White Balance and Color Lighting Mobile Photography Equipment - Cameras Equipment - Lenses Equipment - Accessories Photo Scenario - Portrait Photo Scenario - Long Exposure Photo Scenario - Landscape Photo Scenario - Product Photo Scenario - Low Light Photo Scenario - Sports & Action Photo Scenario - Macro Photo Scenario - Street & Architecture Photo Scenario - Events Photo Scenario - Aerial Photo Scenario - Night Intro to Photo Editing Photoshop CC Lightroom Classic CC Lightroom CC Mac Photos Google Photos Photoshop Express Snapseed Sharing Your Photos Starting a Photo Business Selling Stock Photos Printing Wildlife Conclusion Course 09: Working Effectively Across Cultures Section 1: Introduction Section 2: Cultural identity Section 3: OBSERVE Section 4: Learn Section 5: APPLY Section 6: More practical TIPS Section 7: Wrap up Course 10: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan Course 11: Workplace Safety Module 01 : Health and Safety at Work and the Laws Module 02 : Managing for Health and Safety Module 03 : Risk Assessment and Common Risks Module 04 : Workplace Health, Safety and Welfare Module 05 : Accidents and Ill Health at Work CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Event Planning bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Event Planning is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Event Planning) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Give a compliment to your career and take it to the next level. This Party Planner: Creating Memorable and Stress-Free Events will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Party Planner: Creating Memorable and Stress-Free Events will help you keep ahead of the pack. The Party Planner: Creating Memorable and Stress-Free Events incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Party Planner: Creating Memorable and Stress-Free Events will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Party Planner: Creating Memorable and Stress-Free Events, you can equip yourself with the essentials to keep you afloat into the competition. Along with this course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Bundle Consists of the following Premium courses: Course 01: Level 3 Hospitality Management Course Course 02: Catering Management Course 03: Kids Party Planner Diploma Course 04: Customer Relationship Management Course 05: Interior Design Professional Diploma Course 06: Sophisticated Baking and Cake Decorating Level 2 Course 07: Professional Photography Diploma Course 08: Working Effectively Across Cultures Course 09: Time Management Course 10: Retail Management - Level 5 As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Party Planner: Creating Memorable and Stress-Free Events to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this course: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum: Course 01: Party Planner Module 01: Introduction to Party Planner Module 02: Types of Parties - Overview Module 03: Skills You Need to Be a Party Planner Module 04: Starting Your Party Planning Business Module 05: Party Planning Business Functions Module 06: Initial Planning & Budgeting Module 07: Guest Demographics Module 08: Choosing a Theme Module 09: Venue Requirements Module 10: Food and Beverage Module 11: Vendors Every Party Planner Should Know Module 12: Generating a Client Base Module 13: Networking Module 14: Making the Party Memorable Course 02: Level 3 Hospitality Management Course Module 01: Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Module 05: Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Customer Satisfaction Module 12: E-Hospitality and Technology Course 03: Catering Management Module 1: An Overview of Catering Business Module 2: Laws and Legislations Regarding food Safety and Hygiene Module 3: Food Safety and Hygiene Module 4: Food Safety in Catering Module 5: Management of Food and Beverage Operations Module 6: Marketing and Human Resource Course 04: Kids Party Planner Diploma Module 01: Planning a Kids' Party Module 02: Skills You Need to Be a Party Planner Module 03: Types of Kids' Parties Module 04: The Finances Module 05: Choosing a Theme Module 06: Planning the Entertainment Module 07: Focusing on Catering Module 08: Making the Day Memorable Course 05: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 06: Interior Design Professional Diploma Module 1: Introduction to Interior Design Module 2: Design Principles Module 3: Project Overview Module 4: Design Elements Module 5: Design Elements Practical Components Module 6: Room by Room Design Module 7: Popular Interior Designs Module 8: Sustainable Design Module 9: Presenting Your Ideas Module 10: Managing Interior Design Business Course 07: Sophisticated Baking and Cake Decorating Level 2 Module 01: Sophisticated Baking & Cake Design Module 02: Icing Module 03: Fondant Making Module 04: Decorating with Fondant Module 05: Everything in Brief Course 08: Professional Photography Diploma Introduction Exposure Digital Photography Masterclass Focus and Depth of Field Camera Anatomy White Balance and Color Lighting Mobile Photography Equipment - Cameras Equipment - Lenses Equipment - Accessories Photo Scenario - Portrait Photo Scenario - Long Exposure Photo Scenario - Landscape Photo Scenario - Product Photo Scenario - Low Light Photo Scenario - Sports & Action Photo Scenario - Macro Photo Scenario - Street & Architecture Photo Scenario - Events Photo Scenario - Aerial Photo Scenario - Night Intro to Photo Editing Photoshop CC Lightroom Classic CC Lightroom CC Mac Photos Google Photos Photoshop Express Snapseed Sharing Your Photos Starting a Photo Business Selling Stock Photos Printing Wildlife Conclusion Course 09: Working Effectively Across Cultures Section 1: Introduction Section 2: Cultural identity Section 3: OBSERVE Section 4: Learn Section 5: APPLY Section 6: More practical TIPS Section 7: Wrap up Course 10: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan Course 11: Retail Management - Level 5 Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Party Planner: Creating Memorable and Stress-Free Events bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Party Planner: Creating Memorable and Stress-Free Events is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
Overview From managing inventory to handling the customers, a salon manager has many roles to play. Develop the skills and ability to carry out these responsibilities with expertise with our Salon Management Training course. This course is designed for both current and future salon managers. Through this course you will learn about the fundamentals of salon management. The informative modules will teach you how to develop an effective business plan and execute it. Furthermore, you will get the chance to build skills in operations management and financial management. You will also know the strategies for human resource management. After completing the course, you will receive a certificate of achievement. This certificate will help you prove your expertise in this area. So, enrol now! Course Preview Learning Outcomes Understand the role and responsibilities of a salon manager Acquire the ability to conduct market research and develop business plans Learn the skills for inventory management, team management, sales operations etc Build your expertise in financial management Grasp effective strategies for human resource management Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Operations management Inventory management Financial management HR management Who Should Take this Salon Management Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Salon Management Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Salon Management Training Certification After completing and passing the Salon Management Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Pathâ This exclusive Salon Management Training will equip you with effective skills and abilities and help you explore career paths such as Salon Manager Salon Staff Salon Owner Module 01: Introduction to Salon Management Introduction to Salon Management 00:24:00 Module 02: Business Planning and Development Business Planning and Development 00:26:00 Module 03: Salon Operations and Infrastructure Salon Operations and Infrastructure 00:27:00 Module 04: Financial Management for Salons Financial Management for Salons 00:25:00 Select Module 05: Marketing and Promotion in the Salon Industry Marketing and Promotion in the Salon Industry 00:36:00 Select Module 06: Human Resource Management in Salons Human Resource Management in Salons 00:28:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Running your own business can prove to be a very valuable endeavour. But getting it to consistently make money requires the correct form of management. Now with this Business Management Diploma: Boot Camp course you will be able to understand the basics. This course will help you apply the best methods to creating, leading and managing your own business. You will be able to establish organisational frameworks, put in place effective HR solutions, come up with innovative strategic plans and so much more. So get this course today, and master the basics of business management. Learning Outcomes: How to execute the best procedures for creating, leading and managing their own business Formulas to settle an organisational framework by dint of operations, finance, and leadership Strategies for launching an effective and working system to hire How to commence researching and designing a strategic plan How to relate the crucial components of marketing, sales, and their company brand How to execute financial and accounting terms accurately Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business Management Diploma: Boot Camp is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business Management Diploma: Boot Camp is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Business Management Diploma: Boot Camp - Updated Version Introduction to Business Management 00:25:00 Operations Management 00:24:00 Introduction to Business Analysis 00:14:00 Strategic Analysis and Product Scope 00:28:00 Project Management 00:19:00 Business Development and Succession Planning 00:24:00 Business Process Management 00:44:00 Planning & Forecasting Operations 00:21:00 Performance Management 00:18:00 Management of Cash and Credit 00:19:00 Managing Risk and Recovery 00:26:00 Quality Management 00:21:00 Communication Skills 00:25:00 Business Environment 00:16:00 Organisational Skills 01:16:00 Negotiation Techniques 00:16:00 Human Resource Management 00:19:00 Motivation and Counselling 00:19:00 Customer Service 00:16:00 Time Management 00:40:00 Conflict Management 00:14:00 Business Management Diploma: Boot Camp - Old Version Course Overview 00:05:00 Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Mock Exam Mock Exam- Business Management Diploma: Boot Camp 00:20:00 Final Exam Final Exam- Business Management Diploma: Boot Camp 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: The 70-744 - Securing Windows Server 2016 (MCSE) course explains how to secure Windows Server 2016 environments. It covers methods and technologies for hardening server environments and securing virtual machine infrastructures using Shielded and encryption-supported virtual machines and Guarded Fabric. After completing the course, you will be able to manage the of Active Directory and Identity infrastructures. You will able to handle privileged identities using Just in Time (JIT), and Just Enough Administration (JEA) approaches, as well as implement Privileged Access Workstations (PAWs) and secure servers using the Local Administrator Password Solution (LAPS). The course will also help you to use threat detection solutions such as auditing access, implementing Advanced Threat Analytics (ATA), deploying Operations Management Suite (OMS) solutions, and identifying solutions for specific workloads. Finally, the purpose of the course is to prepare you for the exam Securing Windows Server 2016 ( MCSE). Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? 70-744 - Securing Windows Server 2016 (MCSE) is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our 70-744 - Securing Windows Server 2016 (MCSE) is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to Attacks, Breaches, and Detection Understanding Types of Attacks FREE 00:33:00 Detecting Security Breaches 00:06:00 Using Sysinternals Tools 00:30:00 Protecting Users and Workstations User Rights and Privileges 01:28:00 Working with Computer and Service Accounts 00:19:00 Protecting User Credentials 00:20:00 Using Privileged Access Workstations 00:12:00 Managing Administrative Access Understanding and Deploying JEA 00:32:00 Using Enhanced Security Administrative Environments (ESAE) Forests 00:12:00 Using Microsoft Identity Manager 00:08:00 Using JIT Administration and PAM 00:16:00 Configuring Anti-Malware and Patch Management Configuring and Managing Windows Defender 00:18:00 Restricting Software 00:28:00 Using Device Guard 00:12:00 Patch Management with WSUS 00:29:00 Auditing and Advanced Threat Analytics Configuring Auditing for Windows Server 2016 00:21:00 Advanced Auditing and Management 00:42:00 Deploying and Configuring ATA 00:15:00 Deploying and Configuring Operations Management Suite 00:07:00 Securing the Infrastructure Secure the Virtualization Infrastructure 00:15:00 Deploying Security Baselines 00:20:00 Deploying Nano Server 00:08:00 Configuring Data Protection Planning and Implementing File Encryption 00:29:00 Planning and Implementing BitLocker 00:32:00 Advanced File Server Management Using File Server Resource Manager 00:58:00 Implementing Classification and File Management Tasks 00:16:00 Working with Dynamic Access Control 00:39:00 Securing the Network Infrastructure Using the Windows Firewall with Advanced Security 00:33:00 Datacenter Firewall 00:08:00 Utilizing IP Security 00:29:00 Configuring Advanced DNS Settings 00:42:00 Monitoring Network Traffic 00:09:00 Securing SMB Traffic 00:07:00 Mock Exam Mock Exam- 70-744 - Securing Windows Server 2016 (MCSE) 00:20:00 Final Exam Final Exam- 70-744 - Securing Windows Server 2016 (MCSE) 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
The Management and Leadership for Business Administration will help you initiate a course of action and take advantage of opportunities that arise within organizations. You will develop the necessary critical thinking and analytical skills to make any business a success. You will explore the nuances of strategic planning, leadership principles and practices, and performance management. The course will provide the concepts and tools to establish long-term visions and goals for an organization and to effectively manage daily routines in a dynamic work environment - regardless of the type of organization or the particular area of a business. This course will further develop your human resources consulting skills as you will work with real business clients. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Management and Leadership for Business Administration is suitable for anyone who want to gain extensive knowledge, potential experience, and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Introduction to Business Management Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Business Process Management The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 Making the Change 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 How Does It Look? 00:15:00 The Modeling Phase 00:30:00 Execution Phase 00:07:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Business Planning and Analysis Business Planning Basics 01:00:00 Market Evaluation 01:00:00 Analyze Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Business Branding Defining Branding 00:15:00 What Are You All About? 00:30:00 Creating a Mission 00:15:00 Creating a Vision of the Future 00:15:00 Positioning Your Brand 00:15:00 Developing Your Style 00:15:00 Developing a Brand Name and Slogan 00:15:00 Creating a Visual Identity 00:30:00 Living Your Brand 00:05:00 Connecting with Customers 00:15:00 Launching Your Brand 00:15:00 Taking Your Brand's Pulse 00:15:00 Performing a SWOT Analysis 00:15:00 Measuring Brand Health with a Balanced Scorecard 00:15:00 Middleton's Brand Matrix 00:15:00 Interpreting Evaluation Results 00:15:00 Keeping the Brand Alive 00:15:00 Going Beyond the Brand 00:15:00 Leadership & Managing People Module One - Getting Started 00:30:00 Module Two - The Evolution of Leadership 01:00:00 Module Three - Situational Leadership 01:00:00 Module Four - A Personal Inventory 01:00:00 Module Five - Modeling the Way 01:00:00 Module Six - Inspiring a Shared Vision 01:00:00 Module Seven - Challenging the Process 01:00:00 Module Eight - Enabling Others to Act 01:00:00 Module Nine - Encouraging the Heart 01:00:00 Module Ten - Basic Influencing Skills 01:00:00 Module Eleven - Setting Goals 01:00:00 Module Twelve - Wrapping Up 00:30:00 Management and Leadership Development Module One - Getting Started 01:00:00 Module Two - Grooming a New Manager 01:00:00 Module Three - Coaching and Mentoring (I) 01:00:00 Module Four - Coaching and Mentoring (II) 01:00:00 Module Five - Measuring Performance 01:00:00 Module Six - Motivating Managers 01:00:00 Module Seven - Signs of Poor Management 01:00:00 Module Eight - Trust Your Team of Managers 01:00:00 Module Nine - When an Employee Complains About Their Manager 01:00:00 Module Ten - When Do You Step In 00:30:00 Module Eleven - Remember These Basic Qualities 01:30:00 Module Twelve - Wrapping Up 01:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Follow your dreams by enrolling on the Business Process and Operation Management course today and develop the experience, skills and knowledge you need to enhance your professional development. Business Process and Operation Management will help you arm yourself with the qualities you need to work towards your dream job. Study the Business Process and Operation Management training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Business Process and Operation Management course will allow you to enhance your CV, impress potential employers, and stand out from the crowd. This Business Process and Operation Management course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Business Process and Operation Management course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Business Process and Operation Management course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Business Process and Operation Management course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Business Process and Operation Management course. The Business Process and Operation Management course is designed by industry experts and is tailored to help you learn new skills with ease. The Business Process and Operation Management is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Business Process and Operation Management when it suits you. Access the Business Process and Operation Management course modules from any internet-enabled device, including computers, tablets, and smartphones. The Business Process and Operation Management course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Business Process and Operation Management now and start learning instantly! What You Get Out Of Studying Business Process and Operation Management With Janets: Receive a digital Certificate upon successful completion of the Business Process and Operation Management course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Business Process and Operation Management training course is delivered through Janets' online learning platform. Access the Business Process and Operation Management content from any internet-enabled device whenever or wherever you want to. The Business Process and Operation Management course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment To successfully complete the Business Process and Operation Management course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Business Process and Operation Management course. After successfully passing the Business Process and Operation Management course exam, you will be able to apply for a CPD-accredited certificate as proof of your Business Process and Operation Management qualification. Certification All students who successfully complete the Business Process and Operation Management course can instantly download their digital certificate. You can also purchase a hard copy of the Business Process and Operation Management course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Business Process and Operation Management is ideal for those who already work in this sector or are an aspiring professional. This Business Process and Operation Management course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Business Process and Operation Management is open to all students and has no formal entry requirements. To study the Business Process and Operation Management course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Business Process and Operation Management is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Business Process and Operation Management and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Module 01 Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Module 02 The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 The Modeling Phase 00:30:00 The Execution Phase 01:00:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Module 03 What is Gap Analysis? 00:30:00 The Gap Analysis Process 00:30:00 Supporting Tools 00:30:00 Creating a Gap Analysis Report 00:15:00 Understanding Lean 00:30:00 The Toyota Production System 00:30:00 The Toyota Production System House 00:15:00 The Five Critical Improvement Concepts 00:15:00 Understanding Value with the Kano Model 00:15:00 Types of Waste 00:15:00 Creating a Lean Enterprise 00:15:00 The Plan, Do, Study, Act (PDSA) Cycle 00:15:00 Using the R-DMAIC-S Model 00:15:00 Lean Thinking Tools 00:15:00 Kaizen Events 00:00:00 Data Gathering and Mapping 00:30:00 A Plan to Take Home 00:15:00 Defining Continuous Improvement 00:15:00 Stage One - Identify Areas For Improvement 00:15:00 Stage Two - Create a Plan for Improvement 00:15:00 Stage Three - Implement the Changes 00:15:00 Stage Four - Review the Impact 00:15:00 Test Driving 00:15:00 Module 04 Six Sigma Basics 00:15:00 Improvement Tools 00:30:00 Management Tools for Generating Ideas 00:15:00 Continuous Improvement 00:30:00 Customer Relationships 00:30:00 Module 05 The Evolution of the Supply Chain 00:15:00 The Basic Supply Chain Structure 00:15:00 Supply Chain Drivers 00:15:00 Aligning Your Supply Chain with Business Strategy 00:15:00 Managing Supply Chain Risks 00:15:00 Tracking and Evaluating Supply Chain Data 00:30:00 Troubleshooting Supply Chain Problems 00:15:00 Sharing Supply Chain Activities 00:15:00 Sustainable Supply Chain Strategies 00:15:00 Applying Lean Techniques to the Supply Chain 00:15:00 The Future of Supply Chain Management 00:15:00 Supply Chain Management Basics 00:30:00 The Purchasing Cycle 00:45:00 Purchasing Toolkit 01:00:00 Managing Competitive Bids 00:45:00 Improving Efficiency and Accuracy 00:30:00 Analyzing and Reducing Risk in the Supply Chain 00:30:00 Managing Internal Relationships 00:30:00 Tools of the Trade 00:30:00 Module 06 What is Inventory? 00:30:00 Types of Inventory 00:15:00 Key Players 00:30:00 Setting up the Warehouse 00:15:00 What Makes a Good Inventory Management System? 00:15:00 The Warehouse Inventory Cycle 00:15:00 Identifying Demand 00:15:00 The Receiving Process 00:15:00 Validating Inventory 00:15:00 The Put-Away Process 00:15:00 Maintaining Inventory Accuracy 00:30:00 The Outbound Process 00:30:00 Industry Trends 00:15:00 Module 07 Concept of Quality 00:19:00 Key Terms 00:23:00 Categories 00:21:00 Customer Input 00:11:00 Plan Quality 00:08:00 Design of Experiments 00:07:00 Quality Control 00:11:00 Control Charts 00:11:00 Sampling 00:11:00 Six Sigma 00:08:00 The Steps 00:10:00 The 6 Six Sigma Challenges 00:05:00 Mock Exam Mock Exam- Business Process and Operation Management 00:30:00 Final Exam Final Exam- Business Process and Operation Management 00:30:00
Overview Our comprehensive course is designed to provide you with the necessary skills and knowledge to excel in your field. Developed by professionals with years of experience, this course is perfect for anyone looking to kick start their career or advance their skills. It features an audio-visual presentation and easy-to-learn modules, allowing for a self-paced learning experience. Our expert online support team is available during weekdays to assist you throughout the course. Learning Outcomes Upon completion of the course, you will be able to: Understand the fundamentals and its applications. Develop the necessary skills to succeed in the field . Apply your newly acquired knowledge to real-world scenarios. Create effective and efficient solutions for relevant topics. Enhance your employability and career prospects. It is designed to provide you with the knowledge needed to stand out in the competitive job market. With lifetime access to course materials and the ability to learn at your own pace, this course is the perfect opportunity to improve your skills and advance your career. You can learn at your own pace, from the comfort of your home, as all course materials are accessible online at any time. Why Choose Us? Lifetime access to course materials Full tutor support is available Monday through Friday for all courses Learn essentials skills at your own pace from the comfort of your home Gain a thorough understanding of the course Access informative video modules taught by expert instructors 24/7 assistance and advice available through email and live chat Study the course on your computer, tablet, or mobile device Improve your chances of gaining professional skills and earning potential by completing the course. Why should you study this course? The course offers a comprehensive introduction to the subject matter and provides a solid foundation for further study. It will also help students to gain knowledge and skills that can be applied in their professional or personal life. Assessment The course includes a series of quizzes that will test your understanding and retention of the material covered in the course. The quizzes will help you to identify areas where you may need further practice, and you will have the opportunity to review the course materials as needed. Upon successfully passing the final quiz, you will be able to order your certificate of achievement. Career Path The course is designed to equip you with the skills and knowledge you need to succeed in the field. After completing the course, you will be able to pursue a variety of career opportunities in different industries. Course Features Lectures 19 Quizzes 0 Duration 6 Hours 30 Minutes Skill level Beginner Language English Students 54 Assessments Yes Business Administration Lecture1.1 Introduction to Business Administration Lecture1.2 Operations Management Lecture1.3 Strategic Management Lecture1.4 Organisational Behaviour Lecture1.5 Project Management Lecture1.6 Entrepreneurship Lecture1.7 Business Law and Ethics Lecture1.8 Marketing Management Lecture1.9 Supply Chain Management Lecture1.10 Financial Management Show more items Assessment Lecture2.1 Assessment Order Your Certificate Lecture3.1 Order Your Certificate FAQs What is the format of the Business Administration course? The course is self-paced and consists of video lectures, quizzes, and hands-on exercises. What is the duration of the course? The course is self-paced, so you can complete it at your own pace and schedule. Do I need any prior experience or qualifications to enrol in the course? No, there are no prerequisites for the course. Anyone with an interest in Business Administration can enrol. What type of support is available during the course? Full tutor support is available from Monday to Friday, and you can also access 24/7 help or advice from our email and live chat teams.
Description: The Retail and Operation Management Diploma is designed to provides career advancement and progression opportunities. This course offers you the latest retail management knowledge which reflects current industry trends and challenges. It will introduce you to proven retail strategies and tactics. Key areas include: Motivating a team to increase sales, manage stock levels, analyze sales figures, use IT to record sales figures and data analyze, employee management, cost management, store atmosphere, visual merchandising, retail buying, transportation and distribution, location and store design. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Retail and Operation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Retail and Operation Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Fundamentals Of Retail Management Introduction to Retail Management 00:30:00 Handling Merchandise in Retail Management 00:30:00 Structure of Your Business 01:00:00 The Sales Process and Checkout 00:30:00 POS (Point of Sale) Retail System 00:15:00 Importance of Consumer Behaviour 00:30:00 Importance of Communication in Retail Industry 00:15:00 Choosing a Retail Store Location 00:30:00 Develop Store Security Procedures 00:15:00 Management Skills For Leading Your Team 00:15:00 Retail Marketing 00:15:00 Role of Coupons in Retail Marketing 00:15:00 Retail Brand Management 00:15:00 Retail Operation Management Introduction to Retail Operations 00:15:00 Process Management 00:15:00 The Scope Of Operations Management 00:15:00 Managing The Store 00:15:00 Manage Your Suppliers 00:30:00 Negotiate The Right Deal With Suppliers 00:30:00 Functions Of The Retail Store 00:15:00 Responsibilities In The Retail Store 00:15:00 Effective Inventory Management 01:00:00 Retail Customer Service Strategy 00:15:00 Retail Customer Service Management 00:15:00 Quality management standards 00:30:00 Health And Safety Obligations For Retailers 00:15:00 Consumer Rights Act 00:30:00 Mock Exam Mock Exam- Retail and Operation Management Diploma 00:30:00 Final Exam Final Exam- Retail and Operation Management Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00