1162 Operations Manager courses delivered Online

Course Overview Amp up your project management skills to meet your project requirements and shape your organisation's success. Project managers are responsible for the successful planning and execution of projects. This Diploma in Housekeeping Management course is designed to help you learn the proven project management skills and techniques to manage projects from beginning to end. The course will give you clear ideas on project management basics, different project types, and the techniques applied to project activities for successful project completion. During the course, you'll gain insights into project management steps, such as project initiation, execution, monitoring, and closing. On top of that, you'll explore the steps involved in project team building and acquire knowledge of earned value management to measure project performance. Learning Outcomes Discover the crucial steps to project success Familiarise yourself with different types of projects Identify the steps involved in project initiation, execution, monitoring and closing Understand what makes a successful project management team Learn about Earned Value Management (EVM) for project performance measurement Determine what is a change control process in project management Who is the Diploma in Housekeeping Management Course for? This Diploma in Housekeeping Management course is perfect for aspiring professionals in the relevant industry, such as people with careers in: Project Manager Project Executive Project Administrator Project Co-ordinator Project Lead It will deepen their knowledge and help them establish the fundamental skills for project management. Why Choose this Diploma in Diploma in Housekeeping Management Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result The UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. However, you can also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Module 01: Introduction to Hospitality Management Introduction to Hospitality Management 00:23:00 Module 02: An Overview of Hotel Industry An Overview of Hotel Industry 00:18:00 Module 03: Management of Housekeeping, Engineering and Security Operations Management of Housekeeping, Engineering and Security Operations 00:27:00 Module 04: Management of Service Quality in the Hospitality Industry Management of Service Quality in the Hospitality Industry 00:20:00 Module 05: Customer Satisfaction Customer Satisfaction 00:23:00 Module 06: E-Hospitality and Technology E-Hospitality and Technology 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you ready to revolutionize your B2B business development strategies and unlock sustainable growth? Dive into our comprehensive course, 'B2B Business Development: Strategies for Sustainable Growth,' where innovation meets practicality. In a world where businesses are constantly evolving, staying ahead requires more than just theory - it demands actionable insights and strategies. This course is your gateway to mastering the art of B2B sales and marketing, equipping you with the tools to thrive in the dynamic world of business development. Learning Outcomes Gain a profound understanding of B2B business development principles. Master the fundamentals of B2B sales and marketing strategies. Analyze and adapt to the unique dynamics of the B2B buyer. Create effective B2B marketing strategies that drive results. Align your sales and marketing efforts for enhanced productivity and growth. Why buy this B2B Business Development: Strategies for Sustainable Growth? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the B2B Business Development: Strategies for Sustainable Growth there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this B2B Business Development: Strategies for Sustainable Growth for? Aspiring B2B professionals eager to excel in business development. Marketing and sales enthusiasts seeking to specialize in the B2B domain. Business owners aiming to scale their B2B operations. Managers and team leaders responsible for B2B sales teams. Individuals keen on staying competitive in the ever-evolving B2B landscape. Prerequisites This B2B Business Development: Strategies for Sustainable Growth does not require you to have any prior qualifications or experience. You can just enrol and start learning.This B2B Business Development: Strategies for Sustainable Growth was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path B2B Sales Manager: £40,000 - £70,000 per annum B2B Marketing Specialist: £30,000 - £55,000 per annum Business Development Analyst: £35,000 - £60,000 per annum Sales Operations Coordinator: £28,000 - £45,000 per annum B2B Account Executive: £25,000 - £50,000 per annum Marketing Manager (B2B): £45,000 - £80,000 per annum Course Curriculum Module 01: Introduction to Business Development Introduction to Business Development 00:27:00 Module 02: Fundamentals of B2B Sales and Marketing Fundamentals of B2B Sales and Marketing 00:15:00 Module 03: The B2B Buyer The B2B Buyer 00:13:00 Module 04: B2B Marketing Strategy B2B Marketing Strategy 00:14:00 Module 05: Sales and Marketing Alignment Sales and Marketing Alignment 00:14:00 Module 06: Forming a B2B Sales Team Forming a B2B Sales Team 00:14:00 Module 07: Generating B2B Leads Generating B2B Leads 00:15:00 Module 08: B2B Sales Techniques B2B Sales Techniques 00:16:00 Module 09: B2B Sales Management B2B Sales Management 00:14:00 Module 10: B2B Business Development Strategies B2B Business Development Strategies 00:27:00

Introducing the 'Freight Broker / Agent Training: Guide to Coordinating Commercial' course - your passport to mastering the dynamic world of freight brokerage! Dive deep into a meticulously crafted program that promises not just to educate but to transform you into an industry expert. From understanding intricate regulations to mastering the art of marketing in this niche, our course ensures a 360-degree comprehension of the freight brokerage landscape. As a participant, you'll be empowered with the finesse to seamlessly coordinate commercial shipments, adeptly navigate the maze of legal mandates, streamline operations for maximum efficiency, and strategically manage risks. So, if you're looking to not just enter but dominate the freight brokerage arena, this course is your ultimate roadmap to success!   Learning Outcomes: Understand the fundamentals of freight brokerage and its role in the transportation industry. Comply with regulatory and legal requirements, ensuring ethical and legal business operations. Manage and optimize the day-to-day operations of a freight brokerage firm effectively. Develop proficiency in documentation and record-keeping for seamless transactions. Learn how to select and qualify carriers, ensuring safe and reliable transportation. Explore various freight transportation modes and their applications in commercial logistics. Master the art of marketing and sales strategies specific to freight brokerage. Acquire risk management and problem-solving skills to handle industry challenges adeptly.   Why buy this Freight Broker / Agent Training: Guide to Coordinating Commercial?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home   Certification After studying the course materials of the Freight Broker / Agent Training: Guide to Coordinating Commercial you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.   Who is this Freight Broker / Agent Training: Guide to Coordinating Commercial course for? Individuals aspiring to become freight brokers or agents. Transportation and logistics professionals seeking to expand their expertise. Entrepreneurs interested in starting their own freight brokerage business. Existing freight brokers and agents looking to enhance their skills.   Prerequisites This Freight Broker / Agent Training: Guide to Coordinating Commercial was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.   Career path Freight Broker/Agent: Average earnings range from £40,000 to £100,000 per year. Transportation Manager: Average earnings of around £70,000 to £90,000 annually. Logistics Coordinator: Median salary of approximately £45,000 to £65,000 per year. Supply Chain Analyst: Average earnings between £50,000 to £80,000 annually. Freight Sales Representative: Earnings typically range from £40,000 to £80,000 per year. Course Curriculum Module 01: Introduction To Freight Brokerage Introduction To Freight Brokerage 00:14:00 Module 02: Regulatory and Legal Requirements Regulatory and Legal Requirements 00:12:00 Module 03: Freight Broker Operations Freight Broker Operations 00:18:00 Module 04: Documentation and Record Keeping Documentation and Record Keeping 00:21:00 Module 05: Carrier Selection and Qualification Carrier Selection and Qualification 00:19:00 Module 06: Freight Transportation Modes Freight Transportation Modes 00:25:00 Module 07: Freight Broker Marketing and Sales Freight Broker Marketing and Sales 00:16:00 Module 08: Risk Management and Problem-Solving Risk Management and Problem-Solving 00:20:00

Embark on a gastronomic adventure with our Catering Management course, where each module is a delectable chapter in the art of culinary mastery. In Module 01, we unveil the vast landscape of the catering business, providing you with insights into the nuances that transform a simple meal into a culinary experience. As you progress to Module 02, delve into the legal tapestry of food safety and hygiene, understanding the laws that weave together the fabric of a responsible catering enterprise. Module 03 and Module 04 are a symphony of knowledge, orchestrating the principles of food safety and hygiene in the catering realm. Brace yourself for Module 05, where the stage is set for mastering the intricate dance of managing food and beverage operations. The grand finale, Module 06, unveils the secrets of effective marketing and human resource management, ensuring your catering venture stands out in the bustling culinary landscape. Learning Outcomes Grasp the fundamentals of the catering business, from conceptualization to execution. Navigate the intricate web of laws and legislations governing food safety and hygiene. Master the principles of maintaining food safety and hygiene in a catering environment. Acquire the skills to efficiently manage food and beverage operations. Unleash the power of effective marketing and human resource strategies in the catering industry. Why choose this Catering Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Catering Management course for? Aspiring caterers eager to turn their passion for food into a thriving business. Individuals aiming to understand the legal framework of food safety and hygiene in catering. Professionals in the food industry seeking to enhance their management skills. Entrepreneurs venturing into the catering business for the first time. Culinary enthusiasts interested in the art and science behind successful catering ventures. Career path Catering Manager: £25,000 - £40,000 Event Catering Director: £30,000 - £50,000 Food and Beverage Manager: £25,000 - £45,000 Restaurant Manager: £20,000 - £35,000 Hospitality Marketing Specialist: £25,000 - £40,000 Human Resource Coordinator (Hospitality): £20,000 - £35,000 Prerequisites This Catering Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Catering Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: An Overview of Catering Business An Overview of Catering Business 00:17:00 Module 02: Laws and Legislations Regarding food Safety and Hygiene Laws and Legislations Regarding food Safety and Hygiene 00:18:00 Module 03: Food Safety and Hygiene Food Safety and Hygiene 00:18:00 Module 04: Food Safety in Catering Food Safety in Catering 00:24:00 Module 05: Management of Food and Beverage Operations Management of Food and Beverage Operations 00:22:00 Module 06: Marketing and Human Resource Marketing and Human Resource 00:18:00 Assignment Assignment - Catering Management 00:00:00

Introducing the Diploma in Business Analysis & Corporate Investigation Training at QLS Level 5 course, designed to cover various crucial aspects, initiates with an introduction to business analysis, laying a foundational understanding vital for aspiring analysts. Progressing into the dynamics of the business environment, learners gain insights into the intricate interplay between businesses and their surrounding ecosystems. The course then delves into the intricacies of business processes, shedding light on how effective management and optimization of these processes are pivotal to organizational success. The curriculum further explores the strategic elements of business analysis, encompassing planning, monitoring, and strategic analysis. This segment equips learners with the tools necessary for a comprehensive understanding of product scope and solution evaluation, ensuring they are well-versed in aligning business strategies with market needs. Additionally, the course introduces investigation techniques and ratio analysis, skills essential for deciphering complex financial data and making informed decisions. The latter modules focus on enhancing skills in stakeholder analysis, process improvement, and gap analysis, crucial for managing and improving business operations. Documenting and managing requirements, coupled with business development and succession planning, are covered to provide a holistic view of sustaining business growth. The course concludes with modules on operations planning, forecasting, and effective business communications, ensuring a well-rounded skill set for future business analysts. Learning Outcomes Acquire proficiency in analysing and optimizing business processes. Develop skills in strategic analysis and aligning business strategies with market demands. Master the art of stakeholder management and effective communication techniques. Gain expertise in financial analysis through ratio and gap analysis. Enhance capabilities in business development, planning, and forecasting. Why buy this Diploma in Business Analysis & Corporate Investigation Training at QLS Level 5? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Diploma in Business Analysis & Corporate Investigation Training at QLS Level 5 for? Individuals aspiring to become business analysts. Professionals seeking to enhance their analytical skills. Entrepreneurs aiming to optimize their business operations. Managers desiring a deeper understanding of business strategy. Graduates looking to enter the field of business analysis. Prerequisites This Diploma in Business Analysis & Corporate Investigation Training at QLS Level 5 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Business Analyst: £35,000 - £50,000 Per Annum Process Improvement Analyst: £30,000 - £45,000 Per Annum Strategic Business Manager: £40,000 - £60,000 Per Annum Financial Analyst: £33,000 - £48,000 Per Annum Stakeholder Relationship Manager: £37,000 - £55,000 Per Annum Business Development Executive: £32,000 - £47,000 Per Annum Certification After studying the course materials of the Diploma in Business Analysis & Corporate Investigation Training at QLS Level 5 you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £4.99. Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £115 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Diploma in Business Analysis & Corporate Investigation Training at QLS Level 5 Module 1: Introduction to Business Analysis 00:17:00 Module 2: Business Environment 00:19:00 Module 3: Business Processes 00:47:00 Module 4: Business Analysis Planning and Monitoring 00:30:00 Module 5: Strategic Analysis and Product Scope 00:31:00 Module 6: Solution Evaluation 00:27:00 Module 7: Investigation Techniques 00:48:00 Module 8: Ratio Analysis 00:29:00 Module 9: Stakeholder Analysis and Management 00:25:00 Module 10: Process Improvement with Gap Analysis 00:28:00 Module 11: Documenting and Managing Requirements 00:31:00 Module 12: Business Development and Succession Planning 00:27:00 Module 13: Planning & Forecasting Operations 00:23:00 Module 14: Business Communications and Report Writing 00:20:00 Mock Exam Mock Exam -Business Analysis Certification & Corporate Investigation Training 00:20:00 Final Exam Final Exam - Business Analysis Certification & Corporate Investigation Training 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

This is the sign that you can learn cool courses during high school. If you want to prepare for your future, do it with Spark Generation and our unlimited subscription.

The Management and Leadership for Business Administration will help you initiate a course of action and take advantage of opportunities that arise within organizations. You will develop the necessary critical thinking and analytical skills to make any business a success. You will explore the nuances of strategic planning, leadership principles and practices, and performance management. The course will provide the concepts and tools to establish long-term visions and goals for an organization and to effectively manage daily routines in a dynamic work environment - regardless of the type of organization or the particular area of a business. This course will further develop your human resources consulting skills as you will work with real business clients. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Management and Leadership for Business Administration is suitable for anyone who want to gain extensive knowledge, potential experience, and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.

Join our Catering Management course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Catering Management course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Catering Management course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Catering Management. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital/PDF Certificate After completing the Catering Management course, you can order your CPD-accredited Digital/PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Catering Management is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Catering Management course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Catering Management Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 1: An Overview of Catering Business An Overview of Catering Business 00:17:00 Module 2: Laws and Legislations Regarding food Safety and Hygiene Laws and Legislations Regarding food Safety and Hygiene 00:18:00 Module 3: Food Safety and Hygiene Food Safety and Hygiene 00:18:00 Module 4: Food Safety in Catering Food Safety in Catering 00:24:00 Module 5: Management of Food and Beverage Operations Management of Food and Beverage Operations 00:22:00 Module 6: Marketing and Human Resource Marketing and Human Resource 00:18:00 Assignment Assignment - Catering - Catering management 00:00:00

Operation Management Diploma is one of our best selling and most popular course. The Operation Management Diploma is organised into 7 modules and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students.  If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Mock exams Multiple-choice assessment Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? This Operation Management Diploma Course is perfect for any individual who is just starting to work with company finances in the administration or accounting department of a large firm, or any type of organisation. It may also be used as a refresher course for existing accountants, or those that may need to use a trusted form of financial management.

Duration 3 Days 18 CPD hours This course is intended for New users of Real User Monitor (RUM) 9.1, including: Database Administrators System Administrators Network Administrators Operations Managers Availability Engineers Overview At the end of the course, you should be able to: Describe the architecture of a RUM implementation Install and configure the RUM Windows Probe Install and configure the RUM Engine Configure RUM monitoring of a three-tier application (web, application, and database server) from BSM Explain RUM reporting data Size and tune RUM Configure RUM monitoring for secure web applications that use SSL Java Key Store (JKS) Troubleshoot RUM issues using the RUM logs This course is designed for users who have working experience with Business Service Management (BSM). This course is designed for users who have working experience with Business Service Management (BSM).