Operation Management Diploma is one of our best selling and most popular course. The Operation Management Diploma is organised into 7 modules and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Mock exams Multiple-choice assessment Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? This Operation Management Diploma Course is perfect for any individual who is just starting to work with company finances in the administration or accounting department of a large firm, or any type of organisation. It may also be used as a refresher course for existing accountants, or those that may need to use a trusted form of financial management.
Duration 3 Days 18 CPD hours This course is intended for New users of Real User Monitor (RUM) 9.1, including: Database Administrators System Administrators Network Administrators Operations Managers Availability Engineers Overview At the end of the course, you should be able to: Describe the architecture of a RUM implementation Install and configure the RUM Windows Probe Install and configure the RUM Engine Configure RUM monitoring of a three-tier application (web, application, and database server) from BSM Explain RUM reporting data Size and tune RUM Configure RUM monitoring for secure web applications that use SSL Java Key Store (JKS) Troubleshoot RUM issues using the RUM logs This course is designed for users who have working experience with Business Service Management (BSM). This course is designed for users who have working experience with Business Service Management (BSM).
Duration 5 Days 30 CPD hours This course is intended for New users of BSM 9.0 -- 9.2,including:? IT Tools engineers? Database administrators? System administrators? Network administrators? Operations managers? Availability engineers Overview After completing this course, you should be able to:? Identify HP Business Service Management (BSM)deployment scenarios? Monitor application performance and availability fromthe end user perspective? Integrate HP SiteScope with the BSM environment? Monitor the real-time status of Key PerformanceIndicators (KPIs), view performance metrics, and workwith reports containing historical performance data? Configure and work with an IT model to build atopology of your system, populate the model withconfiguration items (CIs) and relationships, and use themodel to measure and manage critical businessprocesses? Create and analyze reports that present and organizespecific data your organization might need? Create and manage service level agreements (SLAs)representing your department contracts with serviceproviders, customers, and internal business units? Perform administrative tasks to enable user access,configure licenses, and enhance system performance? Work with the following applications: End UserManagement (EUM), Business Process Monitor (BPM),SiteScope/System Availability Manager (SAM), Run-Time Service Model (RTSM), BSM applications ? ServiceHealth (SH), MyBSM, Service Level Management (SLM). This entry-level, instructor-led classroom training offers technical personnel, who are new to HP Business Service Management (BSM) 9.0 ? 9.21, the opportunity to develop hands-on experience in applying the fundamental concepts, principles This entry-level, instructor-led classroom training offers technical personnel, who are new to HP Business Service Management (BSM) 9.0 ? 9.21, the opportunity to develop hands-on experience in applying the fundamental concepts, principles
Duration 4.125 Days 24.75 CPD hours This course is intended for The job roles best suited to the material in this course are: Managers or consultants involved in Environmental Management, Expert advisors seeking to master the implementation of an Environmental Management System, Individuals responsible for maintaining conformance with EMS requirements , EMS team members Overview Acknowledge the correlation between ISO 14001, ISO 14040 and other standards and regulatory frameworks Master the concepts, approaches, methods and techniques used for the implementation and effective management of an EMS Learn how to interpret the ISO 14001 requirements in the specific context of an organization Learn how to support an organization to effectively plan, implement, manage, monitor and maintain an EMS Acquire the expertise to advise an organization in implementing Environmental Management System best practices ISO 14001 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining an Environmental Management System (EMS) based on ISO 14001. During this training course, you will also gain a thorough understanding of the best practices of Environmental Management Systems, consequently reducing an organization?s negative environmental impacts and improving its overall performance and efficiency Introduction to ISO 14001 and initiation of an EMS Course objective and structure Standard and regulatory framework Environmental Management System (EMS) Fundamental principles of environmental management Initiating the EMS implementation Understanding the organization and clarifying the environmental objectives Analysis of the existing management system Plan the implementation of the EMS Leadership and approval of the EMS project EMS scope Policies for environmental management Risk assessment Definition of the organizational structure of environmental management Implementation of an EMS Definition of the document management process Design of controls and drafting of specific policies & procedures Communication plan Training and awareness plan Implementation of controls Incident Management Operations Management EMS monitoring, measurement, continuous improvement and preparation for certification audit Monitoring, measurement, analysis and evaluation Internal audit Management review Treatment of problems and non-conformities Continual improvement Preparing for the certification audit Competence and evaluation of implementers Closing the training
Duration 4.125 Days 24.75 CPD hours This course is intended for The job roles best suited to the material in this course are: Project managers and consultants involved in and concerned with the implementation of an ISMS, expert advisors seeking to master the implementation of an ISMS, individuals responsible for ensuring conformity to information security requirements within an organization Overview Master the concepts, approaches, methods and techniques used for the implementation and effective management of an ISMS Learn how to interpret the ISO/IEC 27001 requirements in the specific context of an organization Learn how to support an organization to effectively plan, implement, manage, monitor and maintain an ISMS Acknowledge the correlation between ISO/IEC 27001, ISO/IEC 27002 and other standards and regulatory frameworks Acquire the expertise to advise an organization in implementing Information Security Management System best practices This training course is designed to prepare you to implement an information security management system (ISMS) based on the requirements of ISO/IEC 27001. It aims to provide a comprehensive understanding of the best practices of an ISMS and a framework for its continual management and improvement. Introduction to ISO/IEC 27001 and initiation of an ISMS Training course objectives and structure Standards and regulatory frameworks Information Security Management System (ISMS) Fundamental information security concepts and principles Initiation of the ISMS implementation Understanding the organization and its context ISMS scope Planning the implementation of an ISMS Leadership and project approval Organizational structure Analysis of the existing system Information security policy Risk management Statement of Applicability Implementation of an ISMS Documented information management Selection and design of controls Implementation of controls Trends and technologies Communication Competence and awareness Security operations management ISMS monitoring, continual improvement, and preparation for the certification audit Monitoring, measurement, analysis, and evaluation Internal audit h Management review Treatment of nonconformities Continual improvement Preparing for the certification audit Certification process and closing of the training course
Duration 4.125 Days 24.75 CPD hours This course is intended for The job roles best suited to the material in this course are: Individuals responsible for maintaining and improving the workplace safety, Occupational health and safety officers, consultants, and advisors, Professionals wishing to acquaint themselves with PECB's IMS2 Methodology for implementing an OH&S MS, Individuals responsible for maintaining the conformity of OH&S MS to ISO 45001 requirements, Members of OH&S teams, Individuals aspiring to pursue a career as OH&S MS implementers, consultants, or officers Overview Explain the fundamental concepts and principles of an occupational health and safety management system (OH&S MS) based on ISO 45001 Interpret the ISO 45001 requirements for an OH&S MS from the perspective of an implementer Initiate and plan the implementation of an OH&S MS based on ISO 45001, by utilizing PECB's IMS2 Methodology and other best practices Support an organization in operating, maintaining, and continually improving an OH&S MS based on ISO 45001 Prepare an organization to undergo a third-party certification audit This course is designed to equip you with the competence to establish, implement, manage, and maintain an occupational health and safety management system (OH&S MS) in accordance with ISO 45001:2018 requirements and guidance. This training course aims to provide an in-depth understanding of ISO 45001 requirements, as well as the best practices and approaches used for the implementation and subsequent maintenance of an OH&S MS. The ultimate ambition of this training course is to enable you to create the conditions for a safer workplace. Introduction to ISO 45001 and initiation of an OH&S MS implementation Training course objectives and structure Standards and regulatory frameworks Fundamental concepts and principles of OH&S Initiation of the OH&S MS implementation The organization and its context Implementation plan of an OH&S MS Leadership and worker participation OH&S MS scope OH&S policy and objectives Hazard identification and assessment of risks and opportunities Implementation of an OH&S MS Resource management Awareness and communication Documented information management Operations management Emergency preparedness and response OH&S MS performance evaluation, continual improvement, and preparation for the certification audit Monitoring, measurement, analysis, and evaluation Internal audit Management review Treatment of nonconformities and incidents Continual improvement Preparation for the certification audit Closing of the training course
Duration 4.375 Days 26.25 CPD hours This course is intended for CCISOs are certified in the knowledge of and experience in the following CISO Domains:Governance (Policy, Legal & Compliance)IS Management Controls and Auditing Management (Projects, Technology & Operations)Management ? Projects and OperationsInformation Security Core CompetenciesStrategic Planning & Finance Overview Please refer to Overview. The Certified CISO (C|CISO) course has certified leading information security professionals around the world and is the first of its kind training and certification program aimed at producing top-level Information Security Leaders. The CCISO does not focus solely on technical knowledge but on the application of information security management principles from an executive management point of view. The program was developed by seasoned CISOs for current and aspiring CISOs. Governance Drivers that Influence Governance Corporate Governance Activities Information Security Governance Activities Governance and Ethical Decision Making Security Risk Management, Controls, and Audit Management Risk Management Audit Management Risk Treatment Risk Management Frameworks Risk Communication and Organizational Reporting Security Program Management and Operations Information Security Portfolio Management Information Security Program Management Information Security Project Management Security Operations Information Security Core Competencies Access Control Physical Security Network and Communications Security Threat and Vulnerability Management System and Application Security Encryption Concepts and Technology Strategic Planning, Financial Management, and Vendor Management Strategic Planning Financial Management Vendor Risk Management Additional course details: Nexus Humans EC-Council Certified CISO (C|CISO) w/exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the EC-Council Certified CISO (C|CISO) w/exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for Built for IT Professionals working with Citrix ADC and Gateway, with little or no previous Citrix networking experience. Potential students include administrators, engineers, and architects interested in learning how to deploy or manage Citrix ADC or Citrix Gateway environments. Overview Identify the functionality and capabilities of Citrix ADC and Citrix Gateway Explain basic Citrix ADC and Gateway network architecture Identify the steps and components to secure Citrix ADC Configure Authentication, Authorization, and Auditing Integrate Citrix Gateway with Citrix Virtual Apps, Citrix Virtual Desktops and other Citrix components Expand your Citrix networking knowledge and skills by enrolling in this five-day course. It covers Citrix ADC essentials, including secure load balancing, high availability and operations management, and also focuses on Citrix Gateway. You will learn to deliver secure remote access to apps and desktops integrating Citrix Virtual Apps and Citrix Desktops with Citrix Gateway Getting Started Introduction to Citrix ADC Feature and Platform Overview Deployment Options Architectural Overview Setup and Management Basic Networking Networking Topology Citrix ADC Components Routing Access Control Lists ADC Platforms Citrix ADC MPX Citrix ADC VPX Citrix ADC CPX Citrix ADC SDX Citrix ADC BLX High Availability Citrix ADC High Availability High Availability Configuration Managing High Availability In Service Software Upgrade Troubleshooting High Availability Load balancing Load Balancing Overview Load Balancing Methods and Monitors Load Balancing Traffic Types Load Balancing Protection Priority Load Balancing Load Balancing Troubleshooting SSL Offloading SSL Overview SSL Configuration SSL Offload Troubleshooting SSL Offload SSL Vulnerabilities and Protections Security Authentication, Authorization, and Auditing Configuring External Authentication Admin Partitions Monitoring and Troubleshooting Citrix ADC Logging Monitoring with SNMP Reporting and Diagnostics AppFlow Functions Citrix Application Delivery Management Troubleshooting Citrix Gateway Introduction to Citrix Gateway Advantages and Utilities of Citrix Gateway Citrix Gateway Configuration Common Deployments AppExpert Expressions Introduction to AppExpert Policies Default Policies Explore Citrix ADC Gateway Policies Policy Bind Points Using AppExpert with Citrix Gateway Authentication, Authorization, and Secure Web Gateway Authentication and Authorization Multi-Factor Authentication nFactor Visualizer SAML authentication Managing Client Connections Introduction to Client Connections Session Policies and Profiles Pre and Post Authentication Policies Citrix Gateway Deployment Options Managing User Sessions Integration for Citrix Virtual Apps and Desktops Virtual Apps and Desktop Integration Citrix Gateway Integration Citrix Gateway WebFront ICA Proxy Clientless Access and Workspace App Access Fallback SmartControl and SmartAccess for ICA Configuring Citrix Gateway Working with Apps on Citrix Gateway RDP Proxy Portal Themes and EULA
Duration 3 Days 18 CPD hours This course is intended for Individuals involved in IT development, IT operations or IT service management; Those whose role is touched by DevOps and continuous delivery, such as the following IT roles: DevOps engineers, Product owners Integration specialists, Operations managers, Incident & change managers, System administrators, Network administrators, Business managers, Automation architects, Enterprise architects, Testers Overview Know the emergence of DevOps Know the core concepts and principles of DevOps Know what DevOps means for you as professional and for your organization Know the essence of a DevOps culture Understand the key elements of a DevOps culture Know the important aspects when creating a DevOps culture Know the Operational models of DevOps Understand the need for autonomous teams Understand the impact of DevOps on Architecture with respect to deployment Understand governance within DevOps teams Understand Agile, Scrum and Kanban and how these practices relate to one another Understand how ITSM processes relate to practices in a DevOps culture Understand how lean is used to optimise processes Know how to provide a Value Stream Map for a given process Understand the way to harvest new and innovative ideas Know the impact of automation on Software Delivery processes Understand the benefits and core principles of Continuous Delivery Describe the key cloud principles for DevOps organisations Know the relevance of monitoring and logging DevOps This course is designed to provide the core education necessary to build your DevOps vocabulary and to understand its principles and practices. With the help of key DevOps concepts and terminology, real-life case studies, examples and interactive group discussions and extensive exercises in each module you will acquire a fundamental understanding of DevOps. Introduction Let?s Get to Know Each Other Overview Course Objectives Mapping of the Competence Model with the Course Modules Course Agenda Type of Activities Exam Course Book Technical Glossary Group Activity Module Summary DevOps Introduction Module Objectives Module Topics Emergence of DevOps Core Concepts of DevOps DevOps Agile Skills Association (DASA) Module Summary Module End Questions Culture Module Objectives Module Topics Essence of a DevOps Culture Key Elements of DevOps Implementation of a DevOps Culture Module Summary Module End Questions Organization Module Objectives Module Topics Organizational Model Autonomous Teams Architecting for DevOps Governance Module Summary Module End Questions Processes Module Objectives Module Topics Process Basics DevOps in Relation to ITSM Agile and Scrum 12 Principles of the Agile Manifesto Optimizing Processes Using Lean Business Value Optimization and Business Analysis Using Story Mapping Module Summary Module End Questions Automation Module Objectives 6A Automation Concepts Automation for Delivery of Software Continuous Delivery Core Concepts Continuous Delivery Automation Concepts Continuous Delivery Automation Focus Topics 6B Data Center Automation Emergence of Cloud Technology and Principles Cloud Services Concepts in a DevOps Organization Automated Provisioning Concepts Platform Product Characteristics and Application Maturity Module Summary Module End Questions Measure and Improvement Module Objectives Module Topics Importance of Measurement Choosing the Right Metrics Monitoring and Logging Module Summary Module End Questions
Duration 2 Days 12 CPD hours This course is intended for vSphere administrators, architects, system engineers, and systems integrators who are responsible for the deployment or management of Site Recovery Manager Overview By the end of the course, you should be able to meet the following objectives: Summarize the components of Site Recovery Manager architecture Deploy and configure the Site Recovery Manager appliance Describe the principal disaster recovery topologies that are used with Site Recovery Manager Configure inventory and resource mappings Describe the storage replication options that are used with Site Recovery Manager Configure Site Recovery Manager to leverage array-based replication Describe VMware vSphere Replication⢠functionality Describe the vSphere Replication architecture Deploy and configure vSphere Replication for use with Site Recovery Manager Build Site Recovery Manager array-based protection groups, protection groups based on vSphere Replication, and Virtual Volumes protection groups. Build, edit, execute, test, and remove a recovery plan Perform a planned migration This two-day, hands-on training course gives experienced VMware vSphere© administrators the knowledge to install, configure, and manage VMware Site Recovery Manager? 8.6. This course also shows you how to write and test disaster recovery plans that use Site Recovery Manager. Course Introduction Introductions and course logistics Course objectives Site Recovery Manager Architecture Describe Site Recovery Manager architecture Identify disaster recovery options with Site Recovery Manager Evaluate how Site Recovery Manager integrates with VMware products Describe Site Recovery Manager licensing options List the disaster recovery topologies supported by Site Recovery Manager Describe how VMware Site Recovery for VMware Cloud on AWS integrates with Site Recovery Manager Deploying and Configuring Site Recovery Manager Identify the vSphere and vCenter Server requirements for deploying Site Recovery Manager Define Site Recovery Manager virtual appliance system requirements Deploy the Site Recovery Manager appliance Navigate the Site Recovery Manager configuration UI Describe the process for registering Site Recovery Manager with vCenter Server Describe how to start and stop services in Site Recovery Manager Identify ways to perform updates to the Site Recovery Manager appliance Describe the options for accessing the Site Recovery Manager Describe the process for configuring site pairing Describe how to import and export Site Recovery Manager configuration Navigate the Site Recovery Manager configuration UI Describe the process for registering Site Recovery Manager with vCenter Server Describe how to start and stop services in Site Recovery Manager Identify ways to perform updates to the Site Recovery Manager appliance Describe the options for accessing the Site Recovery Manager Describe the process for configuring site pairing Describe how to import and export Site Recovery Manager configuration Configuring Inventory Mappings Explain the importance of inventory mappings Identify configuration options for inventory mappings Describe the importance of placeholder virtual machines and datastores Describe the importance of the vSphere inventory changes for Site Recovery Manager operation Using Array-Based Replication Describe array-based replication Describe Storage Replication Adapters and explain their role for the array-based replication Describe the concept and configuration of array pairs Describe datastore groups and the relationship between devices and datastore groups Describe the role of consistency groups Identify the advantages of array-based replication vSphere Replication Describe Site Recovery Manager with vSphere Replication Architecture Discuss the role of vSphere Replication components Discuss use cases for vSphere Replication Discuss system requirements and operational limits of vSphere Replication Determine how to calculate bandwidth requirements for vSphere Replication Identify the advantages of vSphere Replication Deploy a vSphere Replication appliance Configure a vSphere Replication appliance and register it with vCenter Server Pair vSphere Replication appliances Deploy an additional vSphere Replication server Register a vSphere Replication server with a vSphere Replication management server Replicating VMs Using vSphere Replication Describe the replication process used by vSphere Replication List vSphere Replication replica states Describe vSphere Replication of encrypted virtual machines Describe vSphere native key provider Describe how to configure vSphere Replication Discuss vSphere Replication RPO settings Describe MPIT instances Describe additional vSphere Replication settings Describe how to disable vSphere Replication Protection Groups Define protection group functionality Examine the differences between array-based protection groups, protection groups based on vSphere Replication, and Virtual Volumes protection groups Create a protection group View a placeholder virtual machine in the inventory Configure protection for virtual machines and edit protection groups Recovery Plans Discuss recovery plan concepts Discuss network planning Discuss the organization of storage for recovery plans Describe customization options in recovery planning Describe priority groups and VM dependencies Describe how to implement a recovery plan Configure VM recovery plan properties Describe the customization of recovery plans Configure additional steps in the recovery plan Delete a recovery plan Executing Recovery Plans Discuss use cases for Site Recovery Manager Describe planned migration Identify Site Recovery Manager workflows Examine Site Recovery Manager integration with various vSphere technologies Describe how to conduct a recovery plan test Perform a recovery plan test Identify the effect on the storage layer during the test recovery steps Review the recovery plan test steps Describe how to cancel a recovery plan test and clean up after recovery plan test cancelation Explain a recovery plan execution in planned migration or disaster recovery mode Identify the recovery steps for each execution type Describe a forced recovery Explain the importance of reprotection processes and states Examine failback steps Describe how to reprotect a data center Monitoring and Troubleshooting Identify Site Recovery Manager alarm options Generate Site Recovery Manager recovery plan history reports Configure Site Recovery Manager advanced settings Identify Site Recovery Manager logs Describe the vRealize Operations management pack for Site Recovery Manager