1128 Operations Management courses delivered On Demand

SCM Quality Management System course offers an in-depth exploration of Six Sigma tools, key drivers of supply chain management, and the pivotal role of supply chain integration facilitated by Information Technology (IT). Participants will also gain proficiency in utilizing supply-chain-management software to optimize operations and ensure quality across the supply chain. After the successful completion of the course, you will be able to learn about the following, Apply Six Sigma Tools and Methodology for Process Improvement. Identify and Analyze Key Drivers of Supply Chain for Effective Management. Evaluate the Importance of Supply Chain Integration and Understand the Role of IT in Enhancing Supply Chain Management. Demonstrate Proficiency in Utilizing Supply-Chain-Management Software for Efficient Operations. In this course, participants will learn to apply Six Sigma tools and methodologies to drive process improvement initiatives within supply chain management. They will identify and analyze key drivers of supply chain operations, understanding their impact on effective management strategies. SCM Quality Management System course equips participants with the knowledge and skills required to ensure quality and efficiency within supply chain operations. Through the application of Six Sigma tools and methodologies, participants will drive process improvement initiatives and streamline operations. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. SCM Quality Management System Self-paced pre-recorded learning content on this topic. SCM Quality Management System Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in the respective field. We recommend this certificate to the following audience. Quality Assurance Manager Supply Chain Analyst Logistics Coordinator Operations Manager Inventory Control Specialist Procurement Officer Supply Chain Consultant Quality Control Inspector Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

The aim of the "Production and Cost Analysis and Estimation" course is to provide students with a comprehensive understanding of the production process, the cost structure of a firm, and the methods used to estimate costs and production functions.After the successful completion of the course, you will be able to: Understand the Classical Production Theory. Understand the Optimum Factor of Combinations. Understand the Price Elasticity of Supply. Understand the Short-run and Long-run Cost Theories. Understand the Break-even-analysis, Cost-Benefit analysis, Outscoring, and Cost. Understand the Learning curve, Product innovation, and Process Innovation Life-Cycle Model. This economics course focuses on the analysis of production functions, cost functions, and the relationship between input and output. The course covers topics such as marginal cost, average total cost, and average variable cost, as well as the estimation techniques of cost functions and production functions. Students will learn about how firms make production decisions and how they can estimate and optimize their production costs to achieve maximum profitability. This course is an economics course that focuses on the analysis of production functions, cost functions, and the relationship between input and output. The course covers topics such as marginal cost, average total cost, and average variable cost, as well as the estimation techniques of cost functions and production functions. Students will learn about how firms make production decisions and how they can estimate and optimize their costs of production to achieve maximum profitability. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Production and Cost Analysis & Estimation Self-paced pre-recorded learning content on this topic. Production And Cost Analysis And Estimation Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Business Analyst Financial Analyst Operations Manager Production Planner Cost Estimator Supply Chain Manager Management Consultant Economist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

The course "Understanding Business Environment and Relationships" aims to provide students with a comprehensive understanding of the various factors that shape the business environment and the different relationships that businesses have with their stakeholders.After the successful completion of the course, you will be able to learn about the following, Understand the Legal Business Framework Learn about Stakeholder's nature, engagement and analysis Understand the Logistics, imports and Exports aspects of a business The course "Business Environment and Relationships" is designed to provide students with an understanding of the various factors that influence the business environment, including economic, social, political, legal, and technological factors. Students will also learn about businesses' different relationships with their stakeholders, including customers, suppliers, competitors, employees, and the community. The course typically covers market structures, economic indicators, government policies and regulations, corporate social responsibility, and business ethics. Students will also learn how to analyze and interpret financial statements and apply various analytical tools and techniques to make informed business decisions. The course "Business Environment and Relationships" is designed to provide students with an understanding of the various factors that influence the business environment, including economic, social, political, legal, and technological factors. Students will also learn about the different relationships that businesses have with their stakeholders, including customers, suppliers, competitors, employees, and the community. The course typically covers topics such as market structures, economic indicators, government policies and regulations, corporate social responsibility, and business ethics. Students will also learn how to analyze and interpret financial statements, as well as how to apply various analytical tools and techniques to make informed business decisions. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Business Environment and Relationships Self-paced pre-recorded learning content on this topic. Understanding Business Environment and Relationships Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Business Development Manager Sales Manager Marketing Manager Strategic Planning Manager Public Relations Manager Operations Manager Supply Chain Manager Human Resources Manager Customer Service Manager Business Analyst Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

The course covers Project Closure concepts, including when to close a project and the steps involved in the process. You will learn about Project Evaluation and its types, PERT Analysis, techniques for justifying project progress, the use of S-curves, and the significance of WBS during Project Closure. This course will provide you with a thorough understanding of Project Closure concepts and techniques applicable to any project management role. The course on Project Closure covers the key concepts and techniques required to successfully close a project. It discuss the criteria for project closure, the steps involved in the closure process, and the importance of project evaluation. The course explore PERT Analysis, techniques for justifying project progress, and the use of S-curves. By the end of the course, learners will be equipped with the knowledge and skills to effectively close a project and evaluate its outcomes. Following are the main topics cover in this course; Project Closure concepts such as When to close, Steps to close a project. Project closure report and steps. Project evaluation and its types. You will also learn about PERT Analysis and techniques to justify project progress. How to utilize S-curve during Project Closure, as well as the significance of WBS for Project closure. The course on Project Closure covers the key concepts and techniques required to successfully close a project. Participants will learn about the criteria for project closure, the steps involved in the closure process, and the importance of project evaluation. The course will also cover PERT Analysis, techniques for justifying project progress, and the use of S-curves. Participants will also learn about the significance of Work Breakdown Structure (WBS) during Project Closure. By the end of the course, learners will be equipped with the knowledge and skills to effectively close a project and evaluate its outcomes. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Closing and Reviewing Projects Self-paced pre-recorded learning content on this topic. Closing and Reviewing Projects Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Project Managers Project Coordinators Project Analysts Business Analysts Team Leaders Department Managers Executives overseeing projects Consultants Engineers IT Professionals Marketing Managers Human Resources Managers Financial Analysts Operations Managers Supply Chain Managers Product Managers. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Statistics show that a visible security presence can deter crime by up to 60%. Do you have what it takes to be part of this essential service? This comprehensive security bundle equips you with the skills to excel in various security roles. This course bundle equips you with the skills and knowledge to excel in four key security areas: security guarding, CCTV operation, door supervision, and close protection (optional). You'll learn essential skills like conflict management, access control, fire safety, and emergency procedures. Additionally, you'll gain a deep understanding of UK security legislation to ensure you operate within the legal framework. Our bundle contains 5 of our premium courses for one discounted price: Course 01: Security Guard Course Course 02: CCTV Operator Course Course 03: Door Supervision Course 04: Close Protection Course 05: Security Analyst Take control of your future and enroll today! This comprehensive course bundle is your gateway to a rewarding career in the ever-evolving security industry. Learning Outcomes of Security Guard, CCTV Operator Acquire essential skills for security guarding and premises protection. Learn to operate and monitor CCTV systems effectively. Develop expertise in door supervision and crowd control techniques. Understand close protection principles and personal security measures. Gain knowledge in security analysis and threat assessment. Learn legal responsibilities and emergency response procedures for security professionals. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Security Guard, CCTV Operator Get a free student ID card with Security Guard, CCTV Operator Training program (£10 postal charge will be applicable for international delivery) The Security Guard, CCTV Operator is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Security Guard, CCTV Operator course materials The Security Guard, CCTV Operator comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Security Guard Course Module 01: Definition and Importance of Security Module 02: Career Prospect of Security Guard in the UK Module 03: Security Risk Analysis and Risk Reduction Module 04: Physical and Information Security Protection Module 05: Response to Immediate Crisis Module 06: The Use of Technology for Managing Security Module 07: General Patrol Tactics and Techniques Module 08: Public Relations and Traffic Control Module 09: Violence in the Workplace Module 10: Laws and Regulations Course 02: CCTV Operator Course Module 01: Operational Requirement Module 02: CCTV Operator Skills And Ability Module 03: Basics Of CCTV Module 04: Technical Guidance Module 05: Monitoring CCTV Cameras Module 06: Watch Surveillance Module 07: Data Protection Regulations Module 08: Job Requirements Of A CCTV Operator Course 03: Door Supervision Module 01: Definition And Importance Of Security Module 02: Career Prospect Of Security Guard In The UK Module 03: Security Risk Analysis And Risk Reduction Module 04: Physical And Information Security Protection Module 05: Response To Immediate Crisis Module 06: The Use Of Technology For Managing Security Module 07: General Patrol Tactics And Techniques Module 08: Public Relations And Traffic Control Module 09: Violence In The Workplace Module 10: Laws And Regulations =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 55 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Recent graduates Individuals who want to start a career as a security guard office Security Officers Security Guards Security Specialists House of Worship Security Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Security Supervisor officer Asset Protection Supervisor Security operations manager Security Service personnel Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before In today's interconnected world, the need for robust security measures has become paramount. According to the Office for National Statistics, cybercrime offenses in the UK have soared by a staggering 107% in just four years, highlighting the pressing need for robust security measures and knowledgeable experts. Moreover, the increasing complexity of security risks demands a highly skilled and knowledgeable workforce. Are you ready to take on the challenge of safeguarding assets, information, and people? This comprehensive Security Management diploma program will provide you with a solid foundation in all aspects of security management. You'll gain a thorough understanding of security principles, risk assessment, and mitigation strategies. The program delves into cyber security threats and fraud prevention techniques, along with essential skills for physical security and information protection. You'll also explore legal considerations and best practices in security operations. Our bundle contains 5 of our premium courses for one discounted price: Course 01: Introduction to Security Management Course 02: Cyber Security and Fraud Prevention Course 03: Security Guard Course Course 04: Security Risk Analysis and Risk Reduction Course 05: Physical and Information Security Protection Invest in your future and gain the knowledge and qualifications employers are seeking. Take control of your career today and enroll in this diploma program! Learning Outcomes of Security Management Examine the principles and practices of effective security management. Develop strategies to mitigate cyber security risks and prevent fraud. Conduct comprehensive security risk analysis and implement risk reduction measures. Apply best practices for physical and information security protection. Evaluate security guard roles and responsibilities in various settings. Integrate security measures into overall organizational risk management strategies. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Security Management Get a free student ID card with Security Management Training program (£10 postal charge will be applicable for international delivery) The Security Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Security Management course materials The Security Management comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Introduction to Security Management Module 01: Introduction to Security Management Module 02: Organisational Security Management Module 03: Security Risk Analysis and Risk Reduction Module 04: Physical and Information Security Protection Module 05: Business Resilience and Crisis Management Module 06: Cyber Security and Fraud Prevention Module 07: Security Investigations and Threat Awareness Module 08: Laws and Regulations Course 02: Cyber Security and Fraud Prevention Introduction Cyber Security Everything You Need to Know Types of Cyber Attacks What is Hacking and How to Prevent It Types of Hackers Types of Malwares and How to Recognize Them How to Detect and Protect Your Business From Malware Attacks How to Identify, Prevent and Recover from Crypto Jacking What is Phishing and Tips to Protect from Phishing Attacks How to Guard Yourself from Visiting Unsafe Websites Reduce the Risk of Cyber Attacks - Top Cyber Security Practices to Prevent a breach Latest Cyber Security Tools You Should Know Skill Needed for Cyber Security Expert Tips to Create an Ideal Budget in Covid Era How Should Companies Adapt their new Security Strategy post Pandemic? Course 03: Security Guard Course Module 01: Definition And Importance Of Security Module 02: Career Prospect Of Security Guard In The UK Module 03: Security Risk Analysis And Risk Reduction Module 04: Physical And Information Security Protection Module 05: Response To Immediate Crisis Module 06: The Use Of Technology For Managing Security Module 07: General Patrol Tactics And Techniques Module 08: Public Relations And Traffic Control Module 09: Violence In The Workplace Module 10: Laws And Regulations =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Career changers Security professionals Business owners IT specialists Anyone seeking a security career Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Security guard Security analyst Security consultant Risk manager Security operations manager Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Elevate your earning potential and career trajectory with our "New Manager Training Courses" bundle. With managerial roles in the UK commanding attractive salaries, your investment in professional development can significantly improve your income prospects. For instance, a supervisor may earn between £24K to £35K per year, while as a team manager, you can expect to earn from £30K to £45K. Higher-level roles like operations manager and performance manager offer even more lucrative opportunities, with yearly earnings ranging from £35K to £60K. Our "New Manager Training Courses" bundle offers an enriching experience for those new to management roles as well as for seasoned professionals wishing to refresh their skills. Each module has been meticulously designed to provide you with a holistic view of management responsibilities. The courses in this bundle will help you unravel the secrets of effective leadership, demystify the complexities of UK Employment Law, hone team management strategies and comprehend the art of performance management. Whether you're a supervisor seeking to better understand your role, an ambitious professional stepping into team management, or an experienced manager aiming to become a thought leader, this bundle presents a unique opportunity. This will enable you to confidently navigate the challenges that accompany a manager's role and achieve both your personal career goals and organisational objectives. The five CPD accredited courses are: Supervisor Training Leadership and Management Course UK Employment Law Team Management Level 5 Performance Management Learning Outcomes Gain insights into the intricacies of being a supervisor and the managerial responsibilities that come with it. Develop a deep understanding of leadership dynamics and management theories. Familiarise yourself with UK Employment Law, navigating legalities with ease. Enhance your team management skills for creating high-performing, collaborative teams. Learn the science of Performance Management and the essence of feedback. Level up with our Team Management Level 5 course, boosting your managerial knowledge. Supervisor Training: Embrace the challenge of supervising, learning the necessary skills for managing tasks and people. Leadership and Management Course: Discover strategies to lead, inspire, and influence your team to achieve organisational goals. UK Employment Law: Navigate the labyrinth of UK employment legislation with ease, ensuring fairness and consistency in the workplace. Team Management Level 5: Develop strategies to boost team morale and productivity, creating a positive, collaborative work environment. Performance Management: Master the art of managing performance effectively to maximise team productivity and individual development. Make a lasting impression in your new managerial role. Enrol today! CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring individuals stepping into a managerial role for the first time. Experienced managers looking to refresh and enhance their managerial skills. Professionals seeking to deepen their understanding of UK Employment Law. Team leaders striving for enhanced team productivity and effective performance management. Requirements Supervisor - £24K to £35K/year. Team Manager - £30K to £45K/year. Operations Manager - £35K to £55K/year. Performance Manager - £40K to £60K/year. Leadership and Management Consultant - £50K to £70K/year. Director of Operations - £70K to £100K/year. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

This course enables the learner to explore and analyse the global landscape a business is operating in. The learner will be able to identify different forces and actors in the global business environment. After the successful completion of this lecture, you will be able to understand the following: Defining Globalisation. Types of Globalisation. Understanding International Investing and its types. What is Investment Process? Globalisation and International Investment Processes: Relation. Globalisation and International Investment Processes: Key Aspects. Defining Global Business Environment. Global Business Environmental Factors. Barriers to Entry and Exit in Global Business Environment. Impacts of Globalisation on National and Multinational Business Organisations. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding The Global Business Landscape Quiz: Understanding The Global Business Landscape Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Learning and Development Manager Strategy Manager Change Manager Organizational Behaviour Specialist Operations Manager Team Lead Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

The course explores the relationship between positive strategies and organizational value. The course focuses on the strategic choices for any organization to expand or retract its operations for better value to its shareholders. After the successful completion of this lecture, you will be able to understand the following: Understanding Organisational Values. Defining Your Organisational Values. Understanding Business Valuation and its purpose. Understanding Business Value Methods. What is a Merger and its types? Positive and negative Implications of Mergers. Understanding Post-Merger integration. Understanding Post-Merger Ethical Values. Understanding Management Theories and their evolution. Strategies to Enhance Organisational Value. Organisational Value Example: Netflix. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Developing Strategies to Enhance Organisational Value Self-paced pre-recorded learning content on this topic. Quiz: Developing Strategies To Enhance Organisational Value Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Learning and Development Manager Strategy Manager Change Manager Organizational Behaviour Specialist Operations Manager Team Lead Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

This comprehensive course is designed to offer insights into the fundamental concepts and principles of customer relationship management (CRM), encompassing its application in diverse commercial settings, the array of available CRM technologies, and the pivotal attributes characterizing CRM systems. It delves into the correlation between CRM and customer experience, explores the advantages of adopting CRM systems, and elucidates the foundational principles essential for effective CRM strategies. Upon successful completion, participants will gain proficiency in the following areas: Understanding the core concepts of customer relationship management. Exploring the commercial contexts in which CRM operates. Identifying various types of Customer Relationship Management Technology. Comprehending the key features integral to a CRM System. Analyzing the interconnectedness of CRM and Customer Experience. Recognizing the primary benefits associated with CRM implementation. Grasping the underlying principles that guide effective CRM practices. CRM (Customer Relationship Management) is the focal point of this course, covering its foundational concepts, principles, diverse technology types, commercial applications, and the pivotal relationship between CRM and customer experience. Additionally, the course will delve into the advantages associated with implementing a CRM system, providing a holistic comprehension of this vital business strategy. This course aims to provide an overview of the concepts and principles of customer relationship management, the commercial contexts in which it is used, the various types of CRM technology available, and the key features of a CRM system. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Customer Relationship Management Self-paced pre-recorded learning content on this topic. Understanding Customer Relationship Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CRM Manager Relationship Marketing Manager Customer Experience Manager Sales Operations Manager Customer Retention Specialist Business Development Manager Account Manager Customer Success Manager CRM Implementation Consultant Marketing Automation Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.