- Professional Development
- Medicine & Nursing
- Arts & Crafts
- Health & Wellbeing
- Personal Development
1104 Operations Management courses in Nottingham delivered On Demand
Do you want to know about management or leadership? Are you someone who is in charge to manage? Or do you lead a team in your organisation? Or you just want to improve your managing and leading skills? Then learn now about manager management and leadership development in this course. Description: To be a manager or a leader, you need to possess management and leadership skills to succeed. To have these skills, you need to learn the basics of becoming a manager. You need to learn how to coach and mentor your team If you are aspiring to become one or newly-hired manager. You also need to learn how to measure and evaluate performance. Learn how to handle team challenges and know how to communicate well. In this course you will learn the necessary skills, knowledge and information about Management and Leadership Development to become successful. Who is the course for? Managers and team leaders of any organization or institution. People who are aspiring to become a good leader and manager. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Manager Management and Leadership Development Course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Chief Executive Department Head Supervisor Team Leader. The Manager: Management and Leadership Development Programme - Updaed Version Module 01: Introduction to Leadership Module 01: Introduction to Leadership 00:30:00 Module 02: Inspiration and Leadership Module 02: Inspiration and Leadership 00:30:00 Module 03: Setting Goals and Time Management Module 03: Setting Goals and Time Management 00:22:00 Module 04: Body Language and Effective Communication Module 04: Body Language and Effective Communication 00:30:00 Module 05: Self-Esteem and Assertiveness Skills Module 05: Self-Esteem and Assertiveness Skills 00:24:00 Module 06: Business Management and Corporate Behaviour Module 06: Business Management and Corporate Behaviour 00:16:00 Module 07: Meeting Management Module 07: Meeting Management 00:21:00 Module 08: Project Management Module 08: Project Management 00:23:00 Module 09: Risk Management Module 09: Risk Management 00:19:00 Module 10: Team Work and Team Building Module 10: Team Work and Team Building 00:20:00 Module 11: Performance Management Module 11: Performance Management 00:17:00 Module 12: Critical Thinking: Implications for Leadership Module 12: Critical Thinking: Implications for Leadership 00:20:00 The Manager: Management and Leadership Development Programme - Old Version Module One - Getting Started 01:00:00 Module Two - Grooming a New Manager 01:00:00 Module Three - Coaching and Mentoring (I) 01:00:00 Module Four - Coaching and Mentoring (II) 01:00:00 Module Five - Measuring Performance 01:00:00 Module Six - Motivating Managers 01:00:00 Module Seven - Signs of Poor Management 01:00:00 Module Eight - Trust Your Team of Managers 01:00:00 Module Nine - When an Employee Complains About Their Manager 01:00:00 Module Ten - When Do You Step In 00:30:00 Module Eleven - Remember These Basic Qualities 01:30:00 Module Twelve - Wrapping Up 01:00:00 Business Management Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Business Leadership About the Learning Organization 00:15:00 Achieving Personal Mastery 00:15:00 Analyzing Our Mental Models 00:30:00 Achieving a Shared Vision 00:15:00 Team Learning 00:15:00 Systems Thinking 00:15:00 Five Practices 00:15:00 Building Trust 00:15:00 Managing Change 00:30:00 Managers vs. Leaders 00:15:00 Influence Strategies 00:15:00 Managing Relationships 01:00:00 Strategic Planning 00:00:00 Doing Delegation Right 00:15:00 Criteria for Useful Feedback 00:15:00 Feedback Techniques 00:15:00 Mastering Your Body Language 00:15:00 Meeting Management 00:30:00 Pumping up a Presentation 00:15:00 Employee Accountability Defining Accountability 00:30:00 Creating an Accountable Organization 00:30:00 Setting Goals and Expectations 00:30:00 Doing Delegation Right 00:45:00 Offering Feedback 00:15:00 Activities The Manager: Management and Leadership Development Programme- Activities 00:00:00 Mock Exam Mock Exam- The Manager: Management and Leadership Development Programme 00:20:00 Final Exam Final Exam- The Manager: Management and Leadership Development Programme 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Level 4 Logistics Management
By Wise Campus
Logistics Management: Level 4 Logistics Management Are you charmed by how goods and services move worldwide? Thus, Level 4 Logistics Management will give you the skills and knowledge you need to make a real difference in global thrift. The Level 4 Logistics Management course will teach you how to manage the movement of items from their point of origin to their final destination. This Level 4 Logistics Management course provides you with knowledge regarding automobiles, storage, and keeping inventory. Additionally, this Level 4 Logistics Management course is essential for comprehending effective supply chains, distribution, and logistics systems. This Level 4 Logistics Management course includes learning about all the connected topics, including sourcing, purchasing, procurement, transportation, and logistics. Enroll in this Level 4 Logistics Management course to learn about logistics management from the ground level! Special Offers of this Logistics Management: Level 4 Logistics Management Course This Logistics Management: Level 4 Logistics ManagementCourse includes a FREE PDF Certificate. Lifetime access to this Logistics Management: Level 4 Logistics Management Course Instant access to this Logistics Management: Level 4 Logistics Management Course Get FREE Tutor Support to this Logistics Management: Level 4 Logistics Management Course Logistics Management: Level 4 Logistics Management The Logistics Management: Level 4 Logistics Management course equips you with the skills to oversee the entire journey of goods, from their origin to the final destination. Through the Logistics Management: Level 4 Logistics Management course, you will gain valuable insights into handling automobiles, storage, and inventory management. This Logistics Management: Level 4 Logistics Management course is crucial for understanding efficient supply chains, distribution, and logistics systems. You'll explore topics such as sourcing, purchasing, procurement, transportation, and more. Enroll in the Logistics Management: Level 4 Logistics Management course to master the intricacies of modern logistics and drive operational success! Who is this course for? Logistics Management: Level 4 Logistics Management Anyone who wants to learn how to control the movement of products and services from the point of origin to the point of use should take this Logistics Management: Level 4 Logistics Management course. Requirements Logistics Management: Level 4 Logistics Management To enrol in this Level 4 Logistics Management Course, students must fulfil the following requirements. To join in our Level 4 Logistics Management Course, you must have a strong command of the English language. To successfully complete our Logistics Management: Level 4 Logistics Management Course, you must be vivacious and self driven. To complete our Logistics Management: Level 4 Logistics Management Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Logistics Management: Level 4 Logistics Management Course. Career path Logistics Management: Level 4 Logistics Management Candidates may select from a wide selection of long-term employment after successfully completing our Logistics Management: Level 4 Logistics Management course, including VP Supply Chain, Materials Planner, or Production Planner.
Are you someone who is in the business industry and is part of the management? Or are you someone who has the potential to become part of the executive team? Or do you want to become one in the future? If one of these situations you are in, then you will surely benefit from this. Description: Management is important in the organisation of any business or institution. To be able to be an expert in this field, you have to acquire the right skills. In this course, you will be learning about how managers must be developed and what skills they need. Strategies and the importance of management will be thoroughly discussed. Learning about the roles and competencies of a manager will be taught. This will help you understand that development for managers is a never-ending process and you will be able to apply what you've learned to your organization. Who is the course for? Professionals who are in the top management or supervisory positions. People who have the interest to know and acquire management skills. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Management Diploma Course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Entrepreneur Manager Supervisor Team Leader. Organizational Management Module One - Getting Started 00:30:00 Module Two - Managers are Made, Not Born 01:00:00 Module Three - Create a Management Track 01:00:00 Module Four - Define and Build Comptencies 01:00:00 Module Five - Managers Learn by Being Managed Well 01:00:00 Module Six - Provide Tools 01:00:00 Module Seven - Provide Support 01:00:00 Module Eight - Identify Strong Candidates Early 01:00:00 Module Nine - Clearly Define the Management Track 01:00:00 Module Ten - Empower New Managers 01:00:00 Module Eleven - Provide Growth Opportunities 01:00:00 Module Twelve - Wrapping Up 01:00:00 Business Management Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Business Process Management The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 The Modeling Phase 00:30:00 The Execution Phase 01:00:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Business Leadership About the Learning Organization 00:15:00 Achieving Personal Mastery 00:15:00 Analyzing Our Mental Models 00:30:00 Achieving a Shared Vision 00:15:00 Team Learning 00:15:00 Systems Thinking 00:15:00 Five Practices 00:15:00 Building Trust 00:15:00 Managing Change 00:30:00 Managers vs. Leaders 00:15:00 Influence Strategies 00:15:00 Managing Relationships 01:00:00 Strategic Planning 00:00:00 Doing Delegation Right 00:15:00 Criteria for Useful Feedback 00:15:00 Feedback Techniques 00:15:00 Mastering Your Body Language 00:15:00 Meeting Management 00:30:00 Pumping up a Presentation 00:15:00 Business Ethics What are Ethics? 00:15:00 Taking Your Moral Temperature 00:15:00 Why Bother with Ethics? 00:30:00 Some Objective Ways of Looking at the World 00:30:00 What Does Ethical Mean? 00:30:00 Avoiding Ethical Dilemmas 00:30:00 Pitfalls and Excuses 00:15:00 Developing an Office Code of Ethics 00:30:00 22 Keys to an Ethical Office 00:15:00 Basic Decision Making Tools 01:30:00 Ethical Decision-Making Tools 00:45:00 Dilemmas with Company Policy 00:15:00 Dilemmas with Clients 00:15:00 Dilemmas and Supervisors 00:30:00 What to Do When You Make a Mistake 00:30:00 Taking Your Moral Temperature II 00:15:00 Activities Advanced Management Diploma- Activities 00:00:00 Mock Exam Mock Exam- Advanced Management Diploma 00:20:00 Final Exam Final Exam- Advanced Management Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview: Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive HR Management mega bundle. This 20 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the HR Management bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the HR Management bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This HR Management Bundle consists of the following premium courses: Course 01: HR Management Course 02: HR Virtual Interview Techniques Course 03: Managing Online Meetings Course 04: Decision Making in High Stress Course 05: Supporting a Grieving Employee Course 06: Working from Home Essentials Course 07: HR Crisis Communication Training Course 08: Employment Law for HR Course 09: Administrative Management Course 10: Managing Budgets Course 11: Business Analysis Course 12: Business Ethics for the Office Course 13: Diploma in Management Skills Course 14: Goal Setting & Accomplishment Course 15: Team Management Advanced Training Course 16: Talent Management Course 17: Ethical Leadership Principles Course 18: Risk Management: Risk Assessment & Analysis Course 19: Conflict Management and Crucial Communications Course 20: Customer Relationship Management Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes of this HR Training Bundle: This unique HR Management mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to HR Management to uplift your morale Key Features of the HR Management Course: FREE HR Management CPD-accredited certificate Get a free student ID card with HR Management training (£10 applicable for international delivery) Lifetime access to the HR Management course materials The HR Management program comes with 24/7 tutor support Get instant access to this HR Management course Learn HR Management training from anywhere in the world The HR Management training is affordable and simple to understand The HR Management training is entirely online Enrol in HR Management today and start your journey towards becoming successful! Description: The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificates: PDF Certificate: Free for all 20 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99) Who is this course for? The HR Management bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This HR Management bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Digital certificate - Included Hard copy certificate - Included You will get the Hard Copy certificate for the title course (HR Management) absolutely Free! Other Hard Copy certificates are available for £14.99 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
The Hospitality Manager is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Hospitality Manager consists of several modules that take around 4 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1: Introduction to Hospitality Management Introduction to Hospitality Management 00:23:00 Module 2: The Process of Selection and Recruitment in Hospitality Industry The Process of Selection And Recruitment in Hospitality Industry 00:21:00 Module 3: The Process of Development and Training in Hospitality Industry The Process of Development and Training in the Hospitality Industry 00:24:00 Module 4: Management of Front Office Operations Management of Front Office Operations 00:19:00 Module 5: Management of Housekeeping, Engineering and Security Operations Management of Housekeeping, Engineering and Security Operations 00:27:00 Module 6: Management of Food and Beverage Operations Management of Food and Beverages Operations 00:20:00 Module 7: Management of Service Quality in Hospitality Industry Management of Service Quality in the Hospitality Industry 00:20:00 Module 8: Marketing in Travel and Tourism Business Marketing in Travel and Tourism Business 00:24:00 Module 9: Accounting in Hospitality Industry Accounting in Hospitality 00:26:00 Module 10: Customer Satisfaction Customer Satisfaction 00:23:00 Module 11: E-Hospitality and Technology E-Hospitality and Technology 00:22:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Give a compliment to your career and take it to the next level. This Event Planning will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Event Planning will help you keep ahead of the pack. The Event Planning incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Event Planning will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Event Planning, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Event Planning course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Event Planning Bundle Consists of the following Premium courses: Course 01: Event Planning Course 02: Level 3 Hospitality Management Course Course 03: Kids Party Planner Diploma Course 04: Catering Management Course 05: Drone Photography Course Course 06: Customer Relationship Management Course 07: Interior Design Professional Diploma Course 08: Professional Photography Diploma Course 09: Working Effectively Across Cultures Course 10: Time Management Course 11: Workplace Safety As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Event Planning to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Event Planning: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of Event Planning Bundle Course 01: Event Planning Module 1: Introduction Module 2: Role of an Event Planner Module 3: Event Classification Module 4: Events and Clients Module 5: Steps to Plan an Event Module 6: Invitation to the Event Module 7: Event Marketing Module 8: Catering at Events Module 9: Event Decorations Module 10: Cleaning and Waste Disposal Module 11: Event Security Module 12: Developing an Event Planning Business Course 02: Level 3 Hospitality Management Course Module 01: Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Module 05: Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Customer Satisfaction Module 12: E-Hospitality and Technology Course 03: Kids Party Planner Diploma Module 01: Planning a Kids' Party Module 02: Skills You Need to Be a Party Planner Module 03: Types of Kids' Parties Module 04: The Finances Module 05: Choosing a Theme Module 06: Planning the Entertainment Module 07: Focusing on Catering Module 08: Making the Day Memorable Course 04: Catering Management Module 1: An Overview of Catering Business Module 2: Laws and Legislations Regarding food Safety and Hygiene Module 3: Food Safety and Hygiene Module 4: Food Safety in Catering Module 5: Management of Food and Beverage Operations Module 6: Marketing and Human Resource Course 05: Drone Photography Course Photography Basics Drone Photography Activity Course 06: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 07: Interior Design Professional Diploma Module 1: Introduction to Interior Design Module 2: Design Principles Module 3: Project Overview Module 4: Design Elements Module 5: Design Elements Practical Components Module 6: Room by Room Design Module 7: Popular Interior Designs Module 8: Sustainable Design Module 9: Presenting Your Ideas Module 10: Managing Interior Design Business Course 08: Professional Photography Diploma Introduction Exposure Digital Photography Masterclass Focus and Depth of Field Camera Anatomy White Balance and Color Lighting Mobile Photography Equipment - Cameras Equipment - Lenses Equipment - Accessories Photo Scenario - Portrait Photo Scenario - Long Exposure Photo Scenario - Landscape Photo Scenario - Product Photo Scenario - Low Light Photo Scenario - Sports & Action Photo Scenario - Macro Photo Scenario - Street & Architecture Photo Scenario - Events Photo Scenario - Aerial Photo Scenario - Night Intro to Photo Editing Photoshop CC Lightroom Classic CC Lightroom CC Mac Photos Google Photos Photoshop Express Snapseed Sharing Your Photos Starting a Photo Business Selling Stock Photos Printing Wildlife Conclusion Course 09: Working Effectively Across Cultures Section 1: Introduction Section 2: Cultural identity Section 3: OBSERVE Section 4: Learn Section 5: APPLY Section 6: More practical TIPS Section 7: Wrap up Course 10: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan Course 11: Workplace Safety Module 01 : Health and Safety at Work and the Laws Module 02 : Managing for Health and Safety Module 03 : Risk Assessment and Common Risks Module 04 : Workplace Health, Safety and Welfare Module 05 : Accidents and Ill Health at Work CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Event Planning bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Event Planning is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Event Planning) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Now No matter what industry are you in, customers are the lifeblood of every business! And happy customers mean healthy business. Customer Relationship Management (CRM) helps you gain insight into your customers' behaviour and modify your business operations to ensure that customers are served in the best possible way. Our comprehensive bundle on Customer Relationship Management (CRM)will assist your businesses with strategies, techniques, tools, and technologies used by enterprises for developing, retaining and acquiring customers. Learn Customer Relationship Management (CRM) systems to help your companies stay connected to customers, streamline processes, and improve profitability. So, whether you own a business that requires interaction with customers, an employee who works as customer support or a fresher who wants an in-demand skill set that'll help him/her succeed, this Customer Relationship Management (CRM) bundle is for you. What will you learn from this Customer Relationship Management (CRM) bundle: Become fully aware of CRM, its fundamentals, strategies and the future of CRM Explore KYC, CDD, AML and methods to carry out KYC and AML Gain an acute understanding of communication, its principles and fundamentals Learn about customer service, how to focus on customers and to establish an action plan Get a detailed overview of phone-based customer service and customer service communication strategies Gain knowledge of hospitality management and the process of development and training in the hospitality industry Discover how to work effectively across cultures Unveil the secret tricks of the formula of talking with strangers Fully understand performance management and conflict management Acquire the knowledge, skills and guidelines of stress management Along with this Customer Relationship Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Customer Relationship Management? Course 1: Know Your Customer (KYC) Course 2: Effective Communication Skills Course 3: Retail Management - Level 5 Course 4: Phone-Based Customer Service Course 5: Hospitality and Accommodation Management Course 6: Working Effectively Across Cultures Course 7: The Formula to Talk with Strangers Course 8: Performance Management Course 9: Conflict Management Course 10: Stress Management Training How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum Course 1: Customer Relationship Management Introduction to Customer Relationship Management Customer Relationship Management Fundamentals CRM Strategies Data Analysis in Customer Relationship Management Customer Relationship Management Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM Course 2: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 3: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) Course 4: Retail Management - Level 5 Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07:Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 5: Phone-Based Customer Service Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Aspects of Phone Etiquette Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Managing Interoffice Calls and Voicemail Problem Solving over the Phone Intra Organisation Dealings Measuring Customer Service Course 6: Hospitality and Accommodation Management Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Accounting in Hospitality Industry Customer Satisfaction E-Hospitality and Technology Course 7: Working Effectively Across Cultures Introduction Cultural identity OBSERVE Learn APPLY More practical TIPS Wrap up Course 8: The Formula to Talk with Strangers Course Overview The Formula Summary End Course 9: Performance Management Introduction Performance Key Performance Indicators Reporting Rewarding Conclusion Course 10: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Customer Relationship Management (CMR) bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Customer Relationship Management (CMR) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path After finishing this Customer Relationship Management bundle successfully, you'll be equipped with the essential skills to explore your opportunities in roles such as: CRM Analyst CRM Consultant CRM Developer CRM Executive CRM Manager CRM Specialist And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management (CRM)) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
