56 Operations Management courses in London delivered Live Online

Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Customer Service - A Baseline Recognizing Your Customers Understanding Your Role in Customer Service 2. Developing A Customer Service Mind-Set Leveraging Your First Impression Feeling Positively About Customers Mastering Moods and Emotions 3. Identifying Customer Needs Understanding the Customer\'s Situation Avoiding Assumption and Prejudgment Meeting Basic Needs Seeking to Exceeding Expectations Building Repeat Relationships 4. Connecting with the Customer Achieving Authenticity through Body Language Responding Effectively to Problems Mastering Online Etiquette Seeking Customer Feedback 5. Dealing with Difficult Situations Effectively Addressing Complaints De-escalating Anger Establishing Common Ground Remaining Calm, Respectful and Objective 6. Effectively Addressing Complaints Creating a Memorable Customer Experience Additional course details: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for The target audience for the DevOps Foundation course includes Management, Operations, Developers, QA and Testing professionals such as: Individuals involved in IT development IT operations or IT service management. Individuals who require an understanding of DevOps principles. IT professionals working within, or about to enter, an Agile Service Design Environment The following IT roles: Automation Architects, Application Developers, Business Analysts, Business Managers, Business Stakeholders, Change Agents, Consultants, DevOps Consultants, DevOps Engineers, Infrastructure Architect, Integration Specialists, IT Directors, IT Managers, IT Operations, IT Team Leaders, Lean Coaches, Network Administrators, Operations Managers, Project Managers, Release Engineers, Software Developers, Software Tester/QA, System Administrators, Systems Engineers, System Integrators, Tool Providers. Overview The learning objectives for DevOps Foundation include an understanding of: DevOps objectives and vocabulary Benefits to the business and IT Principles and practices including Continuous Integration, Continuous Delivery, testing, security and the Three Ways DevOps relationship to Agile, Lean and ITSM Improved workflows, communication and feedback loops Automation practices including deployment pipelines and DevOps toolchains Scaling DevOps for the enterprise Critical success factors and key performance indicators Real-life examples and results The DevOps Foundation course provides a baseline understanding of key DevOps terminology to ensure everyone is talking the same language and highlights the benefits of DevOps to support organizational success. Learners will gain an understanding of DevOps, the cultural and professional movement that stresses communication, collaboration, integration, and automation to improve the flow of work between software developers and IT operations professionals. This course prepares you for the DevOps Foundation (DOFD) certification. Exploring DevOps Defining DevOps Why Does DevOps Matter? Core DevOps Principles The Three Ways The First Way The Theory of Constraints The Second Way The Third Way Chaos Engineering Learning Organizations Key DevOps Practices Continuous Testing, Integration, Delivery, Deployment Site Reliability & Resilience Engineering DevSecOps ChatOps Kanban Business and Technology Frameworks Agile ITSM Lean Safety Culture Learning Organizations Continuous Funding Culture, Behaviors & Operating Models Defining Culture Cultural Debt Behavioral Models Organizational maturity models Automation & Architecting DevOps Toolchains CI/CD Cloud, Containers, and Microservices AI and Machine Learning Automation DevOps Toolchains Measurement, Metrics, and Reporting The Importance of Measurement DevOps Metrics - Speed, Quality, Stability, Culture Change lead/cycle time Value Driven Metrics Sharing, Shadowing and Evolving DevOps in the Enterprise Roles DevOps Leadership Organizational Considerations Getting Started Challenges, Risks, and Critical Success Factors Additional course details: Nexus Humans DevOps Foundation (DevOps Institute) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the DevOps Foundation (DevOps Institute) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Experienced system administrators and system integrators Consultants responsible for designing, implementing, and customizing vRealize Operations Overview By the end of the course, you should be able to meet the following objectives: List the vRealize Operations use cases Identify features and benefits of vRealize Operations Determine the vRealize Operations cluster that meets your monitoring requirements Deploy and configure a vRealize Operations cluster Use interface features to assess and troubleshoot operational problems Describe vRealize Operations certificates Create policies to meet the operational needs of your environment Recognize effective ways to optimize performance, capacity, and cost in data centers Troubleshoot and manage problems using workbench, alerts, and predefined dashboards Manage configurations Configure application monitoring using VMware vRealize Operations Cloud Appliance™ Create custom symptoms and alert definitions, reports, and views Create various custom dashboards using the dashboard creation canvas Configure widgets and widget interactions for dashboards Create super metrics Set up users and user groups for controlled access to your environment Extend the capabilities of vRealize Operations by adding management packs and configuring solutions Monitor the health of the vRealize Operations cluster by using self-monitoring dashboards This course provides you with the knowledge and skills to deploy a VMware vRealize Operations cluster that meets the monitoring requirements of your environment.This course includes advanced capabilities such as customizing alerts, views, reports, and dashboards and explains the deployment and architecture in vRealize Operations. This course explains application monitoring, certificates, policies, capacity and cost concepts, and workload optimization with real-world use cases. This course covers troubleshooting using the workbench, alerts, and predefined dashboards, and how to manage compliance and configurations. This course also covers several management packs. Course Introduction Introduction and course logistics Course objectives Introduction to vRealize Operations List the vRealize Operations use cases Access the vRealize Operations User Interface (UI) vRealize Operations Architecture Identify the functions of components in a vRealize Operations node Identify the types of nodes and their role in a vRealize Operations cluster Outline how high availability is achieved in vRealize Operations List the components required to enable Continuous Availability (CA) Deploying vRealize Operations Design and size a vRealize Operations cluster Deploy a vRealize Operations node Install a vRealize Operations instance Describe different vRealize Operations deployment scenarios vRealize Operations Concepts Identify product UI components Create and use tags to group objects Use a custom group to group objects vRealize Operations Policies and Certificate Management Describe vRealize Operations certificates Create policies for various types of workloads Explain how policy inheritance works Capacity Optimization Define capacity planning terms Explain capacity planning models Assess the overall capacity of a data center and identify optimization recommendations What-If Scenarios and Costing in vRealize Operations Run what-if scenarios for adding workloads to a data center Discuss the types of cost drivers in vRealize Operations Assess the cost of your data center inventory Performance Optimization Introduction to performance optimization Define the business and operational intentions for a data center Automate the process of optimizing and balancing workloads in data centers Report the results of optimization potential Troubleshooting and Managing Configurations Describe the troubleshooting workbench Recognize how to troubleshoot problems by monitoring alerts Use step-by-step workflows to troubleshoot different vSphere objects Assess your environment?s compliance to standards View the configurations of vSphere objects in your environment Operating System and Application Monitoring Describe native service discovery and application monitoring features Configure application monitoring Monitor operating systems and applications by using VMware vRealize© Operations Cloud Appliance? Custom Alerts Create symptom definitions Create recommendations, actions, and notifications Create alert definitions that monitor resource demand in hosts and VMs Build and use custom views in your environment Custom Views and Reports Build and use custom views in your environment Create custom reports for presenting data about your environment Custom Dashboards Create dashboards that use predefined and custom widgets Configure widgets to interact with other widgets and other dashboards Configure the Scoreboard widget to use a metric configuration file Manage dashboards by grouping dashboards and sharing dashboards with users Super Metrics Recognize different types of super metrics Create super metrics and associate them with objects Enable super metrics in policies User Access Control Recognize how users are authorized to access objects Determine privilege priorities when a user has multiple privileges Import users and user groups from an LDAP source Extending and managing a vRealize Operations Deployment Identify available management packs in the VMware Marketplace? Monitor the health of a vRealize Operations cluster Generate a support bundle View vRealize Operations logs and audit reports Perform vRealize Operations cluster management tasks Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware vRealize Operations: Install, Configure, Manage [V8.6] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware vRealize Operations: Install, Configure, Manage [V8.6] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

M&O of engineering plant and services is becoming more important to the success of the core business. To select the right M&O technique for specific plant and equipment it is necessary to know what options are available, what they deliver and how they should be implemented. This course will help you consider options and techniques that provide best value based on that thorough understanding of the business need. M&O will increasingly be required to demonstrate it is delivering the optimum of cost and value and the main purpose of the course is to show how this can be achieved. Note: this is a purely indicative list of topics that can be covered. The content, duration, objectives and material used would all be adapted to match your specific requirements. This course will help you: Determine what the business needs from the M&O service Determine the cost and value of the various M&O options Prepare and present the business case for the selected M&O strategy Introduce meaningful KPIs based on performance-based service by the M&O provider Undertake a review of current M&O and make recommendations for improvement Introduce energy and carbon management performance criteria in M&O Better deal with project risk and uncertainties Motivate others to deliver a reliable and cost effective M&O service Note: this is a purely indicative list of topics that can be covered. The content, duration, objectives and material used would all be adapted to match your specific requirements. 1 What is maintenance and what is operation? - their relative importance to the business 2 Comparison of the various maintenance options and techniques, including: Planned preventative Run to failure Condition monitoring Business focused Business critical Total productive Reliability centred maintenance 3 Forms of contracts and service, including: Comprehensive Input driven Output driven Limited replacement Performance based M&O 4 Selecting the right options and making the business case 5 Continuous commissioning as a tool for delivering best value 6 Case studies

Duration 5 Days 30 CPD hours This course is intended for This course is designed for application developers. Overview Describe the benefits of implementing a decision management solution with Operational Decision Manager.Identify the key user roles that are involved in designing and developing a decision management solution, and the tasks that are associated with each role.Describe the development process of building a business rule application and the collaboration between business and development teams.Set up and customize the Business Object Model (BOM) and vocabulary for rule authoring. Implement the Execution Object Model (XOM) that enables rule execution.Orchestrate rule execution through ruleflows. Author rule artifacts to implement business policies.Debug business rule applications to ensure that the implemented business logic is error-free.Set up and customize testing and simulation for business users.Package and deploy decision services to test and production environments.Integrate decision services for managed execution within an enterprise environment.Monitor and audit execution of decision services.Work with Operational Decision Manager features that support decision governance. This course introduces developers to IBM Operational Decision Manager V8.9.2. It teaches participants the concepts and skills required to design, develop, and integrate a business rule solution with Operational Decision Manager. This course begins with an overview of Operational Decision Manager, which is composed of two main environments: Decision Server for technical users and Decision Center for business users. The course outlines the collaboration between development and business teams during project development. Through instructor-led presentations and hands-on lab exercises, participants learn about the core features of Decision Server, which is the primary working environment for developers. Participants design decision services and work with the object models that are required to author and execute rule artifacts. Participants gain experience with deployment and execution, and work extensively with Rule Execution Server. In addition, students become familiar with rule authoring so that you can support business users to set up and customize the rule authoring and validation environments. Participants also learn how to use Operational Decision Manager features to support decision governance. Introducing IBM Operational Decision Manager Exercise: Operational Decision Manager in action Developing decision services Exercise: Setting up decision services Programming with business rules and developing object models Exercise: Working with the BOM Exercise: Refactoring Orchestrating ruleset execution Exercise: Working with ruleflows Authoring rules Exercise: Exploring action rules Exercise: Authoring action rules Exercise: Authoring decision tables Customizing rule vocabulary with categories and domains Exercise: Working with static domains Exercise: Working with dynamic domains Working with queries Exercise: Working with queries Debugging rules Exercise: Executing rules locally Exercise: Debugging a ruleset Enabling tests and simulations Exercise: Enabling rule validation Managing deployment Exercise: Managing deployment Exercise: Using Build Command to build RuleApps Executing rules with Rule Execution Server Exercise: Exploring the Rule Execution Server console Auditing and monitoring ruleset execution Exercise: Auditing ruleset execution through Decision Warehouse Working with the REST API Exercise: Executing rules as a hosted transparent decision service (HTDS) Additional course details: Nexus Humans WB402 IBM Developing Rule Solutions in IBM Operational Decision Manager V8.9.2 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the WB402 IBM Developing Rule Solutions in IBM Operational Decision Manager V8.9.2 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for This course is recommended for:OperatorsDevelopersAdministrators Overview After completing this course, you should be able to:Run and manage automated workflows using HP Operations Orchestration (OO) 10.xPerform a wide range of system administration, monitoring, and management tasks using OO CentralAuthor, maintain, document, and package new automated workflows using the OO Studio applicationTest and debug the flows locally and remotelyWork with Looping and Iteration operationsApply parallel processing methods to your flows in HP Operations Orchestration (OO)Use responses, rules, and transitions to control flow runUse XML operations and XML filters for processing XML content in OOWork with JavaScript Object Notation (JSON) operationsUse the file system content in the OO libraryAdd email notifications to your flowsExecute scriptlet methods in OO to manage flow data and flow executionInstall, configure, and update OO This four-day course introduces students to the essential concepts and usage, as well as to more advanced features of the HP Operations Orchestration (OO) software. OO is part of HP Cloud Automation solutions. This four-day course introduces students to the essential concepts and usage, as well as to more advanced features of the HP Operations Orchestration (OO) software. OO is part of HP Cloud Automation solutions. Additional course details: Nexus Humans OO220 - Operations Orchestration 10.x Flow Development training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the OO220 - Operations Orchestration 10.x Flow Development course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Course Overview This comprehensive course offers essential knowledge for anyone involved in manual handling, lifting operations, and workplace safety. Combining critical modules such as LOLER training, working at height, and confined space awareness, this course equips learners with the expertise to identify potential hazards, assess risk, and follow safety protocols effectively. Whether you're looking to enhance your understanding of lifting procedures or ensure compliance with UK health and safety standards, this course provides structured learning designed to support a safer working environment. Upon completion, learners will be able to demonstrate awareness of regulations, apply risk assessment principles, and contribute to maintaining safety standards across various industries. This is an ideal course for those responsible for managing workplace operations, lifting tasks, and site-based safety procedures. Course Description The "Manual Handling, Rigging and Lifting & Safety in the Workplace" course covers a broad range of safety-related topics tailored to warehousing, construction, manufacturing, and logistics settings. Learners will explore core areas such as load lifting techniques, height safety, forklift operations, and compliance with the Lifting Operations and Lifting Equipment Regulations (LOLER). The course also addresses the risks associated with working in confined spaces and warehouse environments, promoting a thorough understanding of safe working procedures and legal obligations. Through a structured, self-paced online platform, learners will develop a strong foundation in identifying risks, following safety protocols, and adhering to health and safety legislation. Whether enhancing existing skills or exploring a new career path, this course provides a well-rounded approach to workplace safety and equipment handling in accordance with UK regulatory standards. Course Modules: Module 01: Manual Handling Training Course Module 02: Work At Height Training Module 03: Warehouse Operative Module 04: Forklift Training - Online Course Module 05: Rigging and Lifting Module 06: Working in Confined Spaces Module 07: LOLER Training Module 08: Level 2 Health and Safety in the Workplace (See full curriculum) Who is this course for? Individuals seeking to improve their knowledge of workplace safety and equipment regulations. Professionals aiming to develop or formalise their understanding of lifting operations and manual handling. Beginners with an interest in occupational safety, logistics, or industrial environments. Employers and supervisors looking to ensure their team meets regulatory safety standards. Career Path Warehouse Operative Health and Safety Officer Logistics Coordinator Site Supervisor Forklift or Lifting Equipment Operator Facilities or Operations Manager Construction or Manufacturing Support Staff

Course Overview This advanced-level Project Management Level 7 course offers comprehensive training designed to develop strategic thinking, leadership acumen, and organisational proficiency. Covering the essential principles of professional project delivery, the course aligns with international frameworks such as PMBOK and PMI standards, giving learners a solid foundation in high-level project management methodologies. From global project execution to risk and quality management, participants will gain the skills to oversee complex initiatives, manage cross-functional teams, and navigate dynamic business environments. Emphasis is placed on critical areas such as change management, performance evaluation, and crisis response. By the end of the course, learners will be prepared to assume leadership roles in project-driven environments across diverse industries, demonstrating competency in managing time, resources, stakeholders, and strategic outcomes with confidence and clarity. Course Description This Level 7 course delves into advanced project management theories and practices, equipping learners with essential knowledge across the entire project lifecycle. Starting with foundational concepts and extending to global project frameworks, the curriculum includes modules on time, resource, and quality management, along with strategic planning, communication, and procurement. Learners will explore techniques for managing stress, conflict, and team performance, while also developing crisis response strategies and resilience planning. A strong focus is placed on leadership and stakeholder engagement, enabling participants to drive results through effective coordination and planning. Each module is structured to build critical thinking and decision-making capabilities suited for high-level responsibilities. By engaging with industry-relevant case studies and strategic planning exercises, learners will graduate with the insight required to lead organisational change, oversee multifaceted projects, and ensure long-term success within both public and private sectors. Course Modules: Module 01: Introduction to Project Management Module 02: PMBOK and PMI Module 03: Global Project Management Module 04: Project Life Cycle Module 05: Time Management Module 06: Quality Management Module 07: Effective Planning & Scheduling Module 08: Human Resource Management Module 09: Performance Management Module 10: Talent Management Module 11: Organising Meeting and Conferences Module 12: Managing Resources Module 13: Change Management Module 14: Business Resilience and Crisis Management Module 15: Conflict Management Module 16: Stress Management Module 17: Communication Skills Module 18: Procurement & Purchasing Management Module 19: Risk Management (See full curriculum) Who is this course for? Individuals seeking to progress into senior-level project roles. Professionals aiming to formalise their project management expertise. Beginners with an interest in leadership and organisational management. Team leaders or coordinators aspiring to manage large-scale projects. Career Path Project Manager Programme Director Business Change Manager Risk and Compliance Officer Operations Manager Strategic Planning Consultant Procurement and Contracts Manager Portfolio Manager Crisis and Resilience Coordinator

Course Overview This Leadership and Management course provides a comprehensive foundation for individuals aiming to thrive in supervisory or managerial positions across diverse sectors. Designed to enhance your ability to lead with confidence and integrity, the course explores essential leadership theories, management practices, and strategic planning methods. Learners will gain valuable insight into how to cultivate high-performing teams, manage organisational change, and apply ethical leadership principles. With a strong emphasis on effective communication, conflict resolution, and time management, this course ensures a well-rounded understanding of what it takes to guide teams, influence stakeholders, and achieve long-term business objectives. Whether you are aspiring to step into a leadership role or looking to refine your current management approach, this course equips you with the knowledge and awareness needed to lead with purpose and efficiency. Course Description This course delves into the key components of effective leadership and structured management. Covering everything from leadership theories and performance enhancement to organisational skills and emotional intelligence, it is structured to build your capability in motivating teams, handling workplace dynamics, and aligning business goals with people development. Topics such as negotiation, talent management, succession planning, and risk management are explored in depth, supported by modules on communication and corporate responsibility. You will also examine strategies for managing stress, driving change, and responding to office politics constructively. Through a structured and professionally developed curriculum, learners will develop a nuanced understanding of leadership principles and the core responsibilities that accompany managerial roles. This course encourages thoughtful, ethical, and informed leadership, enabling you to foster positive work environments and drive impactful results within any organisation. Course Modules: Module 01: Introduction to The Course Module 02: Understanding Management and Leadership Module 03: Leadership Theories Module 04: Improving Management and Leadership Performance Module 05: High Performance Teams Module 06: Motivating Employees Module 07: Organisational Skills Module 08: Talent Management Module 09: Succession Planning Module 10: Business Process Management Module 11: Communication Skills Module 12: Negotiation Techniques Module 13: Managing Meetings and Giving Feedback Module 14: Managing Change Module 15: Time Management Module 16: Stress Management Module 17: Emotional Intelligence in Leadership Module 18: Managing Conflict Module 19: Dealing with Office Politics Module 20: Risk Management Module 21: Corporate Responsibility and Ethics (See full curriculum) Who is this course for? Individuals seeking to build leadership confidence and strategic thinking. Professionals aiming to transition into management or senior roles. Beginners with an interest in leadership principles and organisational development. Team leads, supervisors, and aspiring managers across industries. Career Path Team Leader Operations Manager Human Resources Officer Department Head Business Development Manager Strategy Consultant Corporate Trainer Project Coordinator Office Manager Organisational Development Advisor

Course Overview This comprehensive Workplace Safety – Asbestos & COSHH Training course is designed to equip learners with essential knowledge of hazardous substances, safety regulations, and risk assessment procedures. It covers critical subjects such as asbestos awareness, COSHH regulations, fire safety, and chemical spill response, empowering individuals to uphold safety standards in any professional environment. Whether you're new to workplace safety or looking to reinforce your compliance knowledge, this course ensures you understand how to identify, report, and manage potential hazards in line with UK health and safety legislation. By completing this training, learners will gain the confidence to support a safer workplace, meet employer and legal requirements, and contribute to a healthier work culture across sectors such as construction, manufacturing, education, and care. This course is also valuable for those pursuing roles with responsibility for safety assessments or compliance monitoring within their organisation. Course Description The Workplace Safety – Asbestos & COSHH Training course offers in-depth guidance on handling hazardous materials and navigating high-risk scenarios. Topics include the dangers and regulations surrounding asbestos, COSHH assessments, confined space awareness, chemical spill response, and essential workplace first aid. Additionally, learners will study broader workplace health and safety practices, ensuring a well-rounded understanding of legislative duties, hazard control, and preventative measures. Throughout the course, learners will develop the ability to interpret health and safety protocols, implement best practices, and support regulatory compliance. The training is aligned with UK industry requirements, offering insights into effective safety planning and emergency procedures. This course suits both those with responsibilities in health and safety and those looking to improve their knowledge to support safe operational standards in various workplace settings. Course Modules: Module 01: Asbestos Awareness & Safety Module 02: COSHH Training for Assessors Module 03: Working in Confined Spaces Module 04: Chemical Spill Module 05: Spill Management Training Module 06: Fire Safety Module 07: Workplace Health and Safety Diploma Module 08: First Aid at Work (See full curriculum) Who is this course for? Individuals seeking to understand health and safety obligations in the workplace. Professionals aiming to improve compliance knowledge and safety awareness. Beginners with an interest in occupational health and safety practices. Supervisors, HR personnel, and compliance officers responsible for workplace risk. Career Path Health and Safety Officer Compliance Coordinator Site Supervisor Risk Assessor Facilities Manager Warehouse or Construction Safety Personnel HR and Operations Manager