Whether you want to close a business deal or sell a house effective negotiation skills can help you seal the deal. This craft can take you a long way in both your personal and professional life. Learn this useful skill set from the comfort of your home with the Negotiation Skills Certificate course. This course will take your skills to the next level in no time. This course will provide quality training on negotiation. Through the informative and engaging modules, you will get a clear understanding of collaborative negotiation. Then it will provide elaborate lessons on the seven steps of successful negotiation. Next, you will learn how to apply these steps in your home. The course will also teach you tips and tricks to negotiate with different personalities. In addition to this valuable skill set you will also receive a certificate of achievement which will add significant value to your resume. Join now! Learning Outcomes Get introduced to the essentials of collaborative negotiation Learn about the 7 steps of successful negotiation in detail Know how to use these 7 steps in your home Develop the skills to negotiate with different personality types Identify the practices you should avoid while negotiating Who is this Course for? Anyone who wants to improve their negotiation skills can join the course. The Negotiation Skills Certificate course will equip the learners with excellent negotiation techniques and help them close lucrative deals. Entry Requirements Individuals from any background can take the course A good understanding of the English language, numeracy and ICT Any smart device such as a laptop, pc, or smartphone with an internet connection CPD Certificate from Course Gate After completing the final assignment, you will receive a CPD-accredited certificate. The PDF copy of the certificate will cost you £9. You can order the hard copy for £15, or you can get both the hard copy and PDF certificate for £22. Career Path This course will provide the learners with an in-depth understanding of the subject. After completing the course, the learners will develop the skills and knowledge to explore career opportunities in the following fields Sales Executives Customer Service Executives Project Managers Estate Agent Contract Specialist Course Curriculum Introduction and The Principles of Collaborative Negotiation Welcome and Course Overview 00:06:00 Why Good Negotiation Practice Leads to Better Relationships 01:03:00 Shameless Book Plug 00:01:00 Millie's Cookie Story 00:07:00 Exercise 1: Intentions / Objectives for This Programme 00:01:00 Giving Structure to Your Negotiation Strategy Negotiation is not 00:02:00 Distinguishing Negotiation from -Haggling 00:07:00 The 7 Steps to Negotiation Success 00:06:00 Exercise 2: Giving Structure to your Negotiations 00:01:00 Step One - Preparing Yourself for Collaborative Negotiation Preparing Yourself and Your WIN Outcomes 00:06:00 Exercise 3: Securing Commitment to Negotiate 00:01:00 The 4 P's 00:01:00 The Importance of Personality 00:02:00 We, Then Me 00:02:00 Exercise 4: The 4 P's 00:01:00 Step Two - Preparation - Understanding the Power of Variables Introduction to Variables 00:04:00 Video Examples of Excellent Creativity in Variables 00:03:00 Exercise 5: Understanding the Power of Variables 00:01:00 Using the WIN Matrix 00:03:00 Exercise 6: Write Your Win Matrix 00:02:00 Step Three - Understanding Your Partner's Point of View Introduction 00:01:00 Example Story- Maps of the World - Dyl's Den 00:03:00 Exercise 7: Stepping Into Your Partner's Shoes 00:01:00 Step Four - Discussing Introduction- Stating Intentions 00:04:00 Co-Active Listening- Are You Really Listening 00:02:00 The Power of Pause 00:01:00 Exercise 8: Using Open Questions 00:01:00 Exercise 9: Going Above and Beyond Their Wildest Dreams 00:01:00 Exercise 10: Socratic Questioning 00:04:00 Exercise 11: Creating a Discussion Agreement Statement= 00:01:00 Step Five - Proposing Introduction to the Propose Stage 00:05:00 Exercise 12: Putting Your Proposal into Writing 00:01:00 Step Six - Bargaining Introduction 00:02:00 Exercise 13: Creating a Bargaining Agreement Statement 00:02:00 The Power of Silence 00:04:00 Exercise 14: Developing Your Time-Out Strategy 00:01:00 Step Seven - Agreeing Introduction to Bargaining 00:04:00 The Written Columbo 00:02:00 Exercise 15: Drafting an 'Agreement In Principle' 00:01:00 Getting Yourself Out of the Way - The Human Operating System Introduction - The Missing Link 00:04:00 Exercise 16: Noticing Your Thinking 00:02:00 What Does this Mean in Your Negotiations? 00:03:00 Understanding Personality Why Personality? 00:05:00 Introducing the 4 Colours 00:04:00 Introducing the 8 Aspects 00:04:00 Inspiration v Discipline Driven 00:04:00 Exercise 17: Teddy Bear 00:01:00 Big Picture vs Down to Earth 00:03:00 Exercise 18: Football Club Trip 00:01:00 People Focused vs Outcome Focused 00:02:00 Splash App 00:02:00 Exercise 19: Completing Your Own Assessment 00:01:00 Negotiation with Different 'Personality Types' 00:04:00 Using the Seven Steps at Home Introduction 00:04:00 Avoiding Common Gambits Some Negotiators Use Nibbling - The Columbo 00:02:00 The Flinch 00:02:00 The Red Herring 00:01:00 Higher Authority 00:02:00 The Reluctant Buyer - Seller 00:01:00 The Best of a Bad Choice 00:01:00 Conclusion - Can You Really Get More by Giving More? Conclusion & Thank You 00:02:00 Bonus Lecture 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Description: CompTIA or the Computing Technology Industry Association is a non-profit organisation that provides professional certificates for the IT industry. A license from CompTIA will increase your opportunity for career build-up. The CompTIA Certification - Complete Video Course course is the best choice for you if you want to obtain a professional degree in It. The course is taught in several sections and sub-sections. The CompTIA A+ 900 Certification series shows you the current knowledge and skills needed by today's IT professionals including configuring BIOS, motherboard, RAM types, PC installation, networking, etc. Then the CompTIA Network+ Certification provides in-depth information related to networking while the CompTIA Security+ section shows you how to secure your confidential data. Next, CompTIA Healthcare IT deals with the application of IT in the medical industry to provide excellent service to the patients while the CompTIA Linux+ course gives you a complete guide for the Linux Operating system. Finally, the CompTIA Advanced Security Practitioner (CASP) course will help you to know about the enterprise security architecture, security technology and resource technology so that you can determine the root of the security problem and solve the issues. CompTIA provides various certifications based on the different sectors of IT. The purpose of the bundled course is to prepare for those exams and at the same time to help you to gain the practical knowledge related to IT Sector. Assessment & Certification To achieve a formal qualification, you are required to book an official exam separately with the relevant awarding bodies. However, you will be able to order a course completion CPD Certificate by paying an additional fee. Hardcopy Certificate by post - £19 Soft copy PDF via email - £10 Requirements Our CompTIA Certification - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.
Course Overview Develop the skills and expertise of Lean process and Six Sigma to set up a plier for a promising career. The Lean Process and Six Sigma Masterclass course will equip you with valuable lean and Six Sigma skills and provide you with a valuable certificate to elevate your resume. The Lean Process and Six Sigma Masterclass will provide you with an overall description of Lean and Six Sigma. You will get a peek inside the Lean culture and familiarize yourself with the five key principles of lean. From the engaging lessons, you will understand the fundamentals of value stream mapping. Within no time, you will attain the expertise required for Six Sigma. This step by step learning process will teach you the details of the define phase, measure phase, control phase and more. This Lean Process and Six Sigma Masterclass course is perfect for building a solid Lean and Six Sigma foundation. Join the course and increase your employability in the relevant sector. Learning Outcomes Understand the fundamentals of Lean and Lean culture Familiarize yourself with the five principles of Lean Enrich your knowledge and understanding of value stream mapping Learn the essential skills for Six Sigma Build an understanding of the define phase, control phase and measure phase in six Sigma Who is this course for? The Lean Process and Six Sigma Masterclass is for those who want to acquire Lean process and Six Sigma skills. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Lean Process and Six Sigma Masterclass is a useful qualification to possess and would be beneficial for any related profession or industry such as: Lean Six Sigma Consultant Business Process Analyst Operating System Specialist Lean Process and Six Sigma Masterclass Module 1: Understanding Lean 00:24:00 Module 2: The Lean Culture 00:21:00 Module 3: The Five Principles of Lean 00:12:00 Module 4: Value and Waste 00:21:00 Module 5: Value Stream Mapping (VSM) 00:21:00 Module 6: The Principles of Flow and Pull 00:16:00 Module 7: Overview of Six Sigma 00:13:00 Module 8: The Define Phase 00:20:00 Module 9: The Measure Phase 00:23:00 Module 10: The Analyse Phase 00:24:00 Module 11: The Improve Phase 00:23:00 Module 12: The Control Phase 00:16:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Microsoft Windows 7 Advanced - Video Training Course is intended for users who has experience with Windows 7. You will be able to learn some of the advanced techniques in this operating system. These include file management, protection techniques, user accounts, installing devices and printers, etc. Firstly, you will learn details about the account management. On a PC, there are two account types: administrator and standard user. As an administrator, you will be able to make changes in system settings which a standard user won't be able to do so. You will also learn to install the devices and printers successfully in your Windows 7 and use them without hindrance. And finally, you will learn about file management and security; you can set file attributes, change view settings, etc. which will keep your files and folders secure. This knowledge will help you in any IT and relevant field jobs. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Windows 7 Advanced - Video Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Windows 7 Advanced - Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. User Accounts Account Management FREE 00:09:00 Password Management 00:04:00 Devices and Printers Devices 00:04:00 Printers 00:02:00 File Management and Protection File and Folder Management 00:03:00 File Protection 00:06:00 Programs and Utilities Disk Maintenance 00:04:00 System Restore 00:02:00 Troubleshooting 00:05:00 Networks and Mobile Computing Networks 00:14:00 File and Printer Sharing 00:05:00 Offline Files 00:02:00 Remote Assistance 00:01:00 Power Settings and Plans 00:06:00 Security User Account Control 00:03:00 Windows Firewall 00:03:00 Windows Update 00:02:00 Malware Protection 00:05:00 Internet Explorer Security and Privacy 00:08:00 Mock Exam Mock Exam- Microsoft Windows 7 Advanced - Video Training Course 00:20:00 Final Exam Final Exam- Microsoft Windows 7 Advanced - Video Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Microsoft Windows 10 is the latest iteration of the popular Windows operating system. By this Microsoft Windows 10 Standard you will have advanced from being novice computer users to a level where you will be comfortable with the Windows 10 interface, using Windows Store apps, work with the Windows 10 desktop, using Microsoft Edge, customizing the Windows 10 environment, using Windows 10 security features, and much more. If you want to improve your knowledge and skills on Microsoft Windows 10, you can join this course now. Learning Outcomes: Introduction to PC's and Windows 10 user interface, learn to sign in and navigate smoothly through the Start menu Familiarize yourself with the use of desktop and its components, create and modify files through desktop applications, and manage files and folders with File Explorer Explore the internet with Microsoft Edge and utilizing its tabs Discover best ways to use the Windows Store and Universal Apps Interact with Microsoft Cortana and store and/or share files with OneDrive Create new user accounts for the Windows and customize the Start menu Set up account passwords for users and use Windows Defender Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Windows 10 Standard is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Windows 10 Standard is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting to Know PC's and the Windows 10 User Interface Identify Components of a Personal Computer 00:30:00 Start and Sign into Windows 10 00:45:00 Navigate the Start Menu 00:45:00 Working with Windows Desktop Using the Desktop 00:30:00 Elements of a Desktop Window 00:30:00 Manage Files and Folders with File Explorer 00:45:00 Create and Modify Files with Desktop Applications 00:30:00 Using Microsoft Edge Components of the Internet 00:30:00 Use Microsoft Edge 00:30:00 Manage Tabs in Microsoft Edge 00:30:00 Using Windows Store and Working with Universal Apps Using Windows Store 01:00:00 Universal Apps in Windows 10 00:30:00 Other Windows 10 Features Interact with Microsoft Cortana 01:30:00 Store and Share Files with OneDrive 00:30:00 Customizing the Windows 10 Environment Configure User Accounts Using the Settings Window 00:30:00 Personalize Windows 10 00:30:00 Using Windows 10 Security Features Account Passwords 00:30:00 Use Windows Defender 00:30:00 Mock Exam Mock Exam- Microsoft Windows 10 Standard 00:20:00 Final Exam Final Exam- Microsoft Windows 10 Standard 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: In this An Introduction to Windows Vista for Intermediate Users - Video Training Course, you will learn about the many innovative features of Windows Vista. Windows Vista is an upgraded version of the operating systems that Microsoft develops and it incorporates features which will make your life easier. In this course, firstly, you will learn about setting up your pc. A program called easy transfer wizard will allow you to transfer files, customized settings, etc. from one pc to another and it helps you set up your pc in no time. You will also learn about the networking optimization of Windows Vista allows the user to be connected to different networks at the same time. The customization features of Windows Vista will allow you to make your pc your own platform. These skills and techniques are all taught in this course which will allow you use this OS at its full potential. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? An Introduction to Windows Vista for Intermediate Users - Video Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our An Introduction to Windows Vista for Intermediate Users - Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Setting up your PC Setting up your PC FREE 00:28:00 Easy transfer wizard 00:04:00 Easy transfer wizard 00:03:00 Turning Components on/off 00:02:00 Windows Mail 00:03:00 Connecting to a Networking Printer 00:01:00 Networking Networking 00:28:00 Exploring the network 00:02:00 Sharing Printers 00:05:00 Customizing Your PC Customizing Your PC 00:11:00 Screen Saver 00:03:00 Customize the Start Menu 00:03:00 Security Security 00:18:00 User Accounts and Account Access 00:03:00 Windows Firewall and Windows Update 00:04:00 Internet Explorer Security 00:05:00 Email Viruses 00:01:00 Managing Vista Managing Vista 00:27:00 Windows Status Part 1 00:02:00 Windows Status Part 2 00:02:00 Power Options Part 1 00:03:00 Power Options Part 2 00:03:00 Computer Management 00:04:00 Mock Exam Mock Exam- An Introduction to Windows Vista for Intermediate Users - Video Training Course 00:20:00 Final Exam Final Exam- An Introduction to Windows Vista for Intermediate Users - Video Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Microsoft Windows 8 is the latest iteration of Microsoft's widely Used Windows Operating system. This nw version of Windows incorporates hundreds of new features as well as improvements to existing ones. This Microsoft Windows 8 - Intermediate is designed to help both novice and experienced. By taking this course you will become familiar with the many changes that have been made to Windows. You will also learn to customize the Stat screen and Lock Screen, an overview of the Setting charm, and a complete walkthrough of 16 different Windows 8 applications. So, explore the new experience by joining this course. Learning Outcomes: Customize and manage tiles, and the Lock and Start screens Learn more about the options in the Settings charm like create picture passwords Get to know the fun entertainment features of Windows 8 through Video, Music, Camera, and Games apps, before moving onto Windows Media Player Discover the desktop edition of Internet Explorer, Calculator and Paint Take an in-depth look at WordPad, Notepad, and Windows Journal Explore how to utilize Windows Fax and Scan, Sticky Notes, Snipping Tool, Sound Recorder and XPS Viewer Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Windows 8 - Intermediate is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Windows 8 - Intermediate is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customizing the Start Screen Customizing Tile Display 00:15:00 Working with Tiles 00:15:00 Modifying the Start Screen 00:15:00 Customizing the Lock Screen 00:15:00 Customizing Other Settings 00:30:00 Having Fun in Windows 8 Using the Music App 00:30:00 Using the Video App 00:15:00 Playing Games 00:30:00 Using the Camera App 00:15:00 Windows Media Player, Part One 00:15:00 Windows Media Player, Part Two 00:15:00 The Basic Windows Desktop Applications The Basics of Internet Explorer (Desktop) 00:15:00 Doing More with Internet Explorer (Desktop) 00:15:00 Using Calculator 00:15:00 Using Paint 00:15:00 WordPad Basics 00:15:00 Word Processing with Windows 8 Doing More with WordPad 00:15:00 Using Notepad 00:15:00 Using Windows Journal 00:15:00 Other Windows 8 Programs Using Windows Fax and Scan, Part One 00:15:00 Using Windows Fax and Scan, Part Two 00:30:00 Using the Snipping Tool 00:15:00 Using Sticky Notes 00:15:00 Using the XPS Viewer 00:15:00 Using the Sound Recorder 00:15:00 Mock Exam Mock Exam- Microsoft Windows 8 - Intermediate 00:20:00 Final Exam Final Exam- Microsoft Windows 8 - Intermediate 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Windows 10 is the latest iteration of Microsoft's widely used Windows operating system. This new version of Windows incorporates hundreds of new features as well as improvements to existing ones. This Microsoft Windows 10 Transition from 8.1 will give you the knowledge of Windows 8.1 users become familiar with the many changes that have been made to Windows with release. It focuses on new and improved features in Windows 10, such as the return of the Start menu, the addition of Microsoft Edge, and more. If you are interested to increase your knowledge and skills, you can join this course now. Learning Outcomes: Learn to use desktop and Start menu, multitask using apps, and focus on the new Snap Assist feature Familiarize yourself with notifications, Action Center, Contana, search fields, and virtual desktops in the Windows 10 environment before learning how to connect devices to PC Customize the Window according to your needs using the Settings window and Control panel to modify Windows settings Further personalize the lock screen, desktop, and get introduced to OneDrive - a prominent feature of this version of Windows Work with 3 key productivity apps: Mail, Calendar and Camera Have fun with the entertainment side of Windows 10 by getting to know Groove Music, Movies &TV, and Xbox apps Browse the internet using Microsoft Edge Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Windows 10 Transition from 8.1 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Windows 10 Transition from 8.1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Navigating the Windows 10 Environment Navigate the Desktop 01:00:00 Explore the Start Menu 01:00:00 Multitask with Apps 00:15:00 Working with the Windows 10 Environment View Notifications 00:30:00 Search Your Computer 01:00:00 Work with Virtual Desktops 00:30:00 Connect Devices to Your PC 00:30:00 Customizing the Windows 10 Environment Change Basic Windows Settings 01:00:00 Customize the Lock Screen 00:30:00 Customize the Desktop 00:30:00 Store and Share Files with OneDrive 00:30:00 Working with Apps in Windows 10 Use Mail 01:00:00 Use Calendar 01:00:00 Use Camera 00:30:00 Having Fun in Windows 10 Use Groove Music 00:30:00 Use Movies & TV 00:30:00 Use Xbox 01:00:00 Using Microsoft Edge Navigate Microsoft Edge 00:30:00 Use Microsoft Edge 01:00:00 Manage Tabs 00:15:00 Modify Microsoft Edge Options 01:00:00 Mock Exam Mock Exam- Microsoft Windows 10 Transition from 8.1 00:20:00 Final Exam Final Exam- Microsoft Windows 10 Transition from 8.1 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
***From Tech Novice to IT Hero: Your Journey to IT Support Mastery*** Did you know that the global IT support technician workforce is projected to grow by 11% by 2030? This rising demand highlights the crucial role IT Support Technicians play in keeping businesses and organizations running smoothly. This comprehensive IT Support Technician course equips you with the theoretical knowledge and understanding to excel in this IT Support Technician dynamic field. Our CPD-accredited IT Support Technician course is designed to provide a wide-ranging understanding of the essential theoretical concepts required in this field. From understanding how people use computers to managing files and mitigating IT security threats, this IT Support Technician course covers everything you need to know to become an effective IT Support Technician. Learning Outcomes By the end of this IT Support Technician course, you will be able to: Describe the core components of computer systems and their functionalities. Explain various data storage solutions and network configurations. Navigate different operating systems and manage files effectively. Identify and mitigate common IT security threats. Implement preventative maintenance practices to ensure system stability. Apply systematic troubleshooting methodologies to resolve user issues. Why would you choose the IT Support Technician course from Compliance Central: Lifetime access to IT Support Technician course materials Full tutor support is available from Monday to Friday with the IT Support Technician course Learn IT Support Technician skills at your own pace from the comfort of your home Gain a complete understanding of IT Support Technician course Accessible, informative IT Support Technician learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the IT Support Technician Study IT Support Technician in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your IT Support Technician Course This IT Support Technician course is designed to provide a comprehensive and theoretical foundation for a successful career in IT support. Module 01: How People Use Computers This module delves into the basic principles of human-computer interaction, exploring how users interact with different types of computers. You will gain a thorough understanding of user behavior and preferences, which is essential for any IT Support Technician. Module 02: System Hardware Understanding the components of computer hardware is vital. This module covers the various parts of a computer system, including the motherboard, CPU, RAM, and other critical components, providing the foundational knowledge every IT Support Technician needs. Module 03: Device Ports and Peripherals Learn about the different types of ports and peripherals used with computers, including printers, scanners, and external storage devices. Module 04: Data Storage and Sharing Data management is a key skill for any IT Support Technician. This module covers various data storage methods, including hard drives, SSDs, and cloud storage. You will also learn best practices for data sharing and management. Module 05: Understanding Operating Systems Gain a solid theoretical understanding of operating systems, such as Windows and macOS, covering core functionalities, user interfaces, and file management techniques. Module 06: Setting Up and Configuring a PC Learn the steps involved in setting up and configuring a personal computer. This module covers installation processes, system configuration, and optimization techniques, which are essential skills for an IT Support Technician. Module 07: Setting Up and Configuring a Mobile Device Learn about the theoretical foundations of mobile device setup and configuration, covering different operating systems and security considerations. Module 08: Managing Files Master essential file management techniques in this module. You'll learn how to create, organize, search for, and manipulate files and folders on various operating systems. Module 09: Using and Managing Application Software Explore the theoretical aspects of using and managing application software. This module covers software installation, configuration, and troubleshooting techniques. Module 10: Configuring Network and Internet Connectivity Gain a theoretical understanding of network configurations, including network types, internet connectivity, and network devices like routers and switches. Module 11: IT Security Threat Mitigation Understanding IT security is crucial for an IT Support Technician. This module covers common security threats, how to identify them, and best practices for mitigation. Module 12: Computer Maintenance and Management Discover preventative maintenance practices to ensure the optimal performance and stability of computer systems. Module 13: IT Troubleshooting Learn systematic troubleshooting methodologies to identify and resolve user issues related to hardware, software, and network connectivity. Module 14: Understanding Databases This module provides a theoretical introduction to databases, exploring their functionalities and how they are used to store and manage data. Module 15: Developing and Implementing Software Gain a basic theoretical understanding of the software development process, including different programming languages and software implementation strategies. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This IT Support Technician course is ideal for: Individuals with no prior IT experience looking to enter the IT support field. Professionals seeking to develop a strong theoretical foundation in IT support principles. Anyone interested in refreshing their knowledge of core IT concepts. Career changers looking to transition into the IT industry. Individuals seeking to pursue further IT certifications. Those considering a career in IT support roles. Requirements There are no specific prerequisites for this IT Support Technician course. However, a basic understanding of computers and a willingness to learn are beneficial. Career path An IT Support Technician course can open doors to various exciting career paths in the IT field. IT Support Specialist: £20,000 to £35,000 per year Help Desk Technician: £18,000 to £30,000 per year Network Support Engineer: £25,000 to £40,000 per year Systems Administrator: £25,000 to £45,000 per year IT Consultant: £30,000 to £60,000 per year IT Manager: £35,000 to £70,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Description: Windows 8 is the latest version of Microsoft's widely used Windows operating system. This version of Windows incorporates hundreds of new features as well as improvements to existing tools. This Microsoft Windows 8 Foundation Training is intended to help both novice and experienced users become familiar with the many changes that have been made to Windows with this release. This manual will also help users with previous Windows experience become more familiar with the new Start screen. If, you want to learn detail about Microsoft Windows 8 you can join this course now. Learning Outcomes: Introduction to Windows 8 start up screen and desktop Windows power options and basic keyboard, mouse and touch techniques Guide to basic elements of the Windows 8 start screen and Windows Store Customize app tiles and notifications, while learning to open and manage apps and Charms bar Local and Microsoft Account creation and customization Windows 8 features like Mail, Calendar, People, Messaging and Photos Discover more Windows 8 apps like Internet Explorer, General News, Bing, Finance, Travel, Sports, Maps and SkyDrive Desktop display and components Window management features, jump lists and basic desktop applications Understanding basic file structure in Windows 8 Open, use and customizing File Explorer, discovering Recycle Bin, help & support tools Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Windows 8 Foundation Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Windows 8 Foundation Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Microsoft Windows 8 Foundation Training The Basics of Windows 8 00:30:00 Interacting with the Computer Using a Mouse and Keyboard 00:15:00 Interacting with the Computer Using Touch Gestures, Part One 00:15:00 Interacting with the Computer Using Touch Gestures, Part Two 00:15:00 Exiting Windows 8 00:30:00 Introducing the Windows 8 Start Screen 00:30:00 Using the Windows 8 Start Screen 00:30:00 Working with Windows 8 Apps 00:30:00 Using the Charms Bar 00:30:00 Using the Windows Store 00:15:00 Getting Started - The Basic Windows 8 Applications, Part One 00:30:00 Managing Accounts 00:15:00 Using Mail 00:30:00 Using Calendar 00:30:00 Using People and Messaging 00:30:00 Using Photos 00:30:00 Using Windows 8 Internet Explorer, Part One 00:15:00 Using Windows 8 Internet Explorer, Part Two 00:15:00 Using News Apps 01:00:00 Using Maps 00:15:00 Using SkyDrive 00:30:00 Introducing the Windows 8 Desktop 00:30:00 Managing Desktop Windows 00:30:00 Using Desktop Features 00:15:00 Using Jump Lists 00:15:00 Desktop Application Basics 00:30:00 Interface Basics 00:30:00 The Basic Components 00:30:00 The File Explorer Tabs 00:30:00 Customizing File Explorer 00:30:00 Using the Recycle Bin 00:15:00 Getting Help in Windows 8 00:15:00 Mock Exam Mock Exam- Microsoft Windows 8 Foundation Training 00:20:00 Final Exam Final Exam- Microsoft Windows 8 Foundation Training 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00