Nottinghamshire

<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Overview</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">This course is aimed at candidates that require the knowledge and practical skills to operate a industrial counterbalance lift truck.</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Content</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Candidates will be able to:</p><ul style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><li fr-original-style="" style="box-sizing: border-box;">Understand the industry, the dangers of working in the industry and their responsibilities as a plant operator</li><li fr-original-style="" style="box-sizing: border-box;">Understand the manufacturer&rsquo;s handbook for the particular machine to be used</li><li fr-original-style="" style="box-sizing: border-box;">Locate and identify the major components of the machine and explain their functions</li><li fr-original-style="" style="box-sizing: border-box;">Locate and identify steering, driving and braking controls and explain their functions</li><li fr-original-style="" style="box-sizing: border-box;">Conduct all pre-operational checks in accordance with manufacturer&rsquo;s and legislative requirements</li><li fr-original-style="" style="box-sizing: border-box;">Safely mount and dismount the machine</li><li fr-original-style="" style="box-sizing: border-box;">Start and stop the engine and safely move the machine off and stop it safely</li><li fr-original-style="" style="box-sizing: border-box;">Configure the machine for travel and manoeuvre it safely laden and unladen, in open and confined areas</li><li fr-original-style="" style="box-sizing: border-box;">Conduct all necessary safety checks at the work area</li><li fr-original-style="" style="box-sizing: border-box;">Manoeuvre the machine to the work area and correctly configure in readiness to carry out lifting and load handling tasks</li><li fr-original-style="" style="box-sizing: border-box;">Carry out lifting and load handling tasks</li><li fr-original-style="" style="box-sizing: border-box;">Lift and transfer loads accurately and safely at different locations</li><li fr-original-style="" style="box-sizing: border-box;">Load and unload external transport safely</li><li fr-original-style="" style="box-sizing: border-box;">Fit, adjust and or remove attachments</li><li fr-original-style="" style="box-sizing: border-box;">Demonstrate knowledge and understanding of loading and unloading procedures for machine transportation</li><li fr-original-style="" style="box-sizing: border-box;">Carry out all end of shift and shut down procedures</li></ul><div style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><h2 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Entry Requirements</strong></h2></div><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">NPORS CSCS &ndash; Candidates must have achieved the relevant CITB Health, Safety &amp; Environment (HS&amp;E) touch-screen-test within 2 years.</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Good understanding of spoken and written English.</p><div style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><h2 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></h2></div><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Novice course- 5 days depending on experience</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Experienced worker tests- 1 day theory and practical assessment</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Location</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Customer Site (Training &amp; Testing) &ndash; Site must adhere to NPORS specifications</p>

Overview
This course is aimed at candidates that require the knowledge and practical skills to operate a industrial counterbalance lift truck.
Course Content
Candidates will be able to:
Understand the industry, the dangers of working in the industry and their responsibilities as a plant operator
Understand the manufacturer’s handbook for the particular machine to be used
Locate and identify the major components of the machine and explain their functions
Locate and identify steering, driving and braking controls and explain their functions
Conduct all pre-operational checks in accordance with manufacturer’s and legislative requirements
Safely mount and dismount the machine
Start and stop the engine and safely move the machine off and stop it safely
Configure the machine for travel and manoeuvre it safely laden and unladen, in open and confined areas
Conduct all necessary safety checks at the work area
Manoeuvre the machine to the work area and correctly configure in readiness to carry out lifting and load handling tasks
Carry out lifting and load handling tasks
Lift and transfer loads accurately and safely at different locations
Load and unload external transport safely
Fit, adjust and or remove attachments
Demonstrate knowledge and understanding of loading and unloading procedures for machine transportation
Carry out all end of shift and shut down procedures
Entry Requirements
NPORS CSCS – Candidates must have achieved the relevant CITB Health, Safety & Environment (HS&E) touch-screen-test within 2 years.
Good understanding of spoken and written English.
Duration
Novice course- 5 days depending on experience
Experienced worker tests- 1 day theory and practical assessment
Location
Customer Site (Training & Testing) – Site must adhere to NPORS specifications

Dynamic Training and Assessments Ltd

Lifting Operations & Lifting Equipment Regulations (LOLER)

CSCS (Construction Skills Certification Scheme)

Site Management Safety Training Scheme (SMSTS)

NPORS

NEBOSH

Overhead Crane Operator

FLT (Fork Lift Truck Driving License)

Lifting Operations

NPORS Industrial Counterbalance Lift Truck (N001)

<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Overview</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">This course is aimed at candidates that require the knowledge and practical skills to operate a Telescopic Handler to move and transport loads at various heights safely and efficiently.</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Content</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Candidates will be able to:</p><ul style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><li fr-original-style="" style="box-sizing: border-box;">Understanding the industry, the dangers of working in the industry and their responsibilities as a plant operator</li><li fr-original-style="" style="box-sizing: border-box;">Understand the manufacturer&rsquo;s handbook for the particular machine to be used and other relevant sources of information</li><li fr-original-style="" style="box-sizing: border-box;">Locate and identify the major components of the machine and explain their functions</li><li fr-original-style="" style="box-sizing: border-box;">Locate and identify steering, driving and braking controls and explain their functions</li><li fr-original-style="" style="box-sizing: border-box;">Conduct all pre-operational checks in accordance with manufacturer&rsquo;s and legislative requirements</li><li fr-original-style="" style="box-sizing: border-box;">Safely mount and dismount the machine</li><li fr-original-style="" style="box-sizing: border-box;">Start and stop the engine and safely move the machine off and stop it safely</li><li fr-original-style="" style="box-sizing: border-box;">Configure the machine for travel and manoeuvre it safely laden and unladen, over varying terrain, rough ground, inclines, in open and confined areas</li><li fr-original-style="" style="box-sizing: border-box;">Conduct all necessary safety checks at the work area</li><li fr-original-style="" style="box-sizing: border-box;">Manoeuvre the machine to the work area and correctly configure in readiness to carry out lifting and load handling tasks</li><li fr-original-style="" style="box-sizing: border-box;">Carry out lifting and load handling tasks</li><li fr-original-style="" style="box-sizing: border-box;">Lift and transfer loads accurately and safely at different locations</li><li fr-original-style="" style="box-sizing: border-box;">Load and unload external transport safely</li><li fr-original-style="" style="box-sizing: border-box;">Fit, adjust and or remove attachments</li><li fr-original-style="" style="box-sizing: border-box;">Demonstrate knowledge and understanding of loading and unloading procedures for machine transportation</li><li fr-original-style="" style="box-sizing: border-box;">Carry out all end of shift and shut down procedures</li></ul><div style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><h2 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Entry Requirements</strong></h2></div><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">NPORS CSCS &ndash; Candidates must have achieved the relevant CITB Health, Safety &amp; Environment (HS&amp;E) touch-screen-test within 2 years.</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Good understanding of spoken and written English.</p><div style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><h2 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></h2></div><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Novice course- 5 days depending on experience</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Experienced worker tests- 1 day theory and practical assessment</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Location</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Customer Site (Training &amp; Testing) &ndash; Site must adhere to NPORS specifications</p>

Overview
This course is aimed at candidates that require the knowledge and practical skills to operate a Telescopic Handler to move and transport loads at various heights safely and efficiently.
Course Content
Candidates will be able to:
Understanding the industry, the dangers of working in the industry and their responsibilities as a plant operator
Understand the manufacturer’s handbook for the particular machine to be used and other relevant sources of information
Locate and identify the major components of the machine and explain their functions
Locate and identify steering, driving and braking controls and explain their functions
Conduct all pre-operational checks in accordance with manufacturer’s and legislative requirements
Safely mount and dismount the machine
Start and stop the engine and safely move the machine off and stop it safely
Configure the machine for travel and manoeuvre it safely laden and unladen, over varying terrain, rough ground, inclines, in open and confined areas
Conduct all necessary safety checks at the work area
Manoeuvre the machine to the work area and correctly configure in readiness to carry out lifting and load handling tasks
Carry out lifting and load handling tasks
Lift and transfer loads accurately and safely at different locations
Load and unload external transport safely
Fit, adjust and or remove attachments
Demonstrate knowledge and understanding of loading and unloading procedures for machine transportation
Carry out all end of shift and shut down procedures
Entry Requirements
NPORS CSCS – Candidates must have achieved the relevant CITB Health, Safety & Environment (HS&E) touch-screen-test within 2 years.
Good understanding of spoken and written English.
Duration
Novice course- 5 days depending on experience
Experienced worker tests- 1 day theory and practical assessment
Location
Customer Site (Training & Testing) – Site must adhere to NPORS specifications

Construction

NPORS Telescopic Handler (N010)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who should attend</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;Our NPORS Abrasive Wheels course is intended for those who operate, supervise or manage the use of  abrasive wheels.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course information</strong>&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The aim of this course is to provide staff with sufficient knowledge to use and maintain abrasive  wheel equipment safely, covering:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;&bull; Health and safety legislation overview</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;&bull; Hazards and risk control measures associated with Abrasive Wheels</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;&bull; PPE&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Types of abrasive wheel machines and their safe use&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Resin &amp; vitrified bonded abrasive wheel selection, marking, identification and inspection&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Correct use, setting, adjustment and inspection of flanges, guards and accessories&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; Pre-use machine safety checks&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull; How to mount of abrasive wheels on various equipment including hand angle grinder, saws  and bench grinders</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;&bull; Set up and safe working of applying an Abrasive Wheel to a grinder</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;&bull; Practical safe set up (no live cutting or grinding)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Entry Requirements</strong>&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For learners that require the &#39;HS&amp;E TESTED Logo&#39; displayed on their card they must have passed  the CITB Operatives Health, Safety and Environment Test within the last 2 years. Good understanding of spoken and written English.</p>

Who should attend
 Our NPORS Abrasive Wheels course is intended for those who operate, supervise or manage the use of abrasive wheels. 


Course information 
The aim of this course is to provide staff with sufficient knowledge to use and maintain abrasive wheel equipment safely, covering:
 • Health and safety legislation overview
 • Hazards and risk control measures associated with Abrasive Wheels
 • PPE 
• Types of abrasive wheel machines and their safe use 
• Resin & vitrified bonded abrasive wheel selection, marking, identification and inspection 
• Correct use, setting, adjustment and inspection of flanges, guards and accessories 
• Pre-use machine safety checks 
• How to mount of abrasive wheels on various equipment including hand angle grinder, saws and bench grinders
 • Set up and safe working of applying an Abrasive Wheel to a grinder
 • Practical safe set up (no live cutting or grinding)
 Entry Requirements 
For learners that require the 'HS&E TESTED Logo' displayed on their card they must have passed the CITB Operatives Health, Safety and Environment Test within the last 2 years. Good understanding of spoken and written English.

NPORS Abrasive Wheels Awareness (N301A)

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">COURSE INFORMATION</strong></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">To provide knowledge and understanding in the following areas:</p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li fr-original-style="" style="box-sizing: border-box;">Name and explain the purpose of principle components, the basic construction, controls and terminology</li><li fr-original-style="" style="box-sizing: border-box;">Conform with manufacturers requirements as per the operators handbook, and relevant regulations and legislation</li><li fr-original-style="" style="box-sizing: border-box;">Undertake all pre-use checks</li><li fr-original-style="" style="box-sizing: border-box;">Configure and ready for travel</li><li fr-original-style="" style="box-sizing: border-box;">Travel the crane to an area of work</li><li fr-original-style="" style="box-sizing: border-box;">Manoeuvre in confined spaces</li><li fr-original-style="" style="box-sizing: border-box;">Configure the crane for lifting duties</li><li fr-original-style="" style="box-sizing: border-box;">Explain rigging and de-rigging procedures when fitting a lattice-type extension</li><li fr-original-style="" style="box-sizing: border-box;">Explain actions required for hazards, underground and overhead services</li><li fr-original-style="" style="box-sizing: border-box;">Programme/set-up rated capacity indicators for lifting duties</li><li fr-original-style="" style="box-sizing: border-box;">Lift various loads using the full radius and slewing capabilities of a crane</li><li fr-original-style="" style="box-sizing: border-box;">Accurately place loads, Minimise the swinging of loads</li><li fr-original-style="" style="box-sizing: border-box;">Change falls of rope on a hook block</li><li fr-original-style="" style="box-sizing: border-box;">Move loads through machine travel and comply with signals and instructions</li><li fr-original-style="" style="box-sizing: border-box;">Maintain safe working situations</li><li fr-original-style="" style="box-sizing: border-box;">Prepare the crane in preparation of movement from lifting duties</li><li fr-original-style="" style="box-sizing: border-box;">Carry out shut down and securing procedures</li><li fr-original-style="" style="box-sizing: border-box;">Explain loading and unloading procedures for machine transporting</li></ul><h2 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Entry Requirements</h2><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Please note, that in all cases, operators are required to supply proof to support&nbsp;their application. They have to have passed the CITB health, safety &amp; environmental touch screen test within two years prior to their application.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Good understanding of spoken and written English.</p>

COURSE INFORMATION
To provide knowledge and understanding in the following areas:
Name and explain the purpose of principle components, the basic construction, controls and terminology
Conform with manufacturers requirements as per the operators handbook, and relevant regulations and legislation
Undertake all pre-use checks
Configure and ready for travel
Travel the crane to an area of work
Manoeuvre in confined spaces
Configure the crane for lifting duties
Explain rigging and de-rigging procedures when fitting a lattice-type extension
Explain actions required for hazards, underground and overhead services
Programme/set-up rated capacity indicators for lifting duties
Lift various loads using the full radius and slewing capabilities of a crane
Accurately place loads, Minimise the swinging of loads
Change falls of rope on a hook block
Move loads through machine travel and comply with signals and instructions
Maintain safe working situations
Prepare the crane in preparation of movement from lifting duties
Carry out shut down and securing procedures
Explain loading and unloading procedures for machine transporting
Entry Requirements
Please note, that in all cases, operators are required to supply proof to support their application. They have to have passed the CITB health, safety & environmental touch screen test within two years prior to their application.
Good understanding of spoken and written English.

NPORS Crawler Crane (N103)

<h1 id="isPasted" fr-original-style="" style="box-sizing: border-box;">Overview&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</h1><table border="0" cellspacing="0" cellpadding="0" width="671" fr-original-style="" style="border: none; border-collapse: collapse; empty-cells: show; max-width: 100%; box-sizing: border-box;"><tbody fr-original-style="" style="box-sizing: border-box;"><tr fr-original-style="" style="box-sizing: border-box;"><td width="4.470938897168406%" valign="top" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 0px solid rgb(221, 221, 221);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p></td><td width="95.52906110283159%" valign="top" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 0px solid rgb(221, 221, 221);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is aimed at candidates that require the knowledge and practical skills to&nbsp;ensure a safe system of work in accordance with the method statement.&nbsp;It will enable the candidate to carry out their duties while complying&nbsp;with the relevant legislation and standards, including LOLER 1998 and BS 7121.</p></td></tr></tbody></table><h1 fr-original-style="" style="box-sizing: border-box;">Who Should Attend?</h1><table border="0" cellspacing="0" cellpadding="0" width="671" fr-original-style="" style="border: none; border-collapse: collapse; empty-cells: show; max-width: 100%; box-sizing: border-box;"><tbody fr-original-style="" style="box-sizing: border-box;"><tr fr-original-style="" style="box-sizing: border-box;"><td width="4.470938897168406%" valign="top" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 0px solid rgb(221, 221, 221);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p></td><td width="95.52906110283159%" valign="top" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 0px solid rgb(221, 221, 221);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is designed for&nbsp;personnel who supervise the lift and follow lift plans for routine and non-routine lifts.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Requirements:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Experienced operators should have&nbsp;sufficient experience of cranes to meet the requirements specified in British standard 7121 Safe Use of Cranes.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Good understanding of spoken and written English.</p></td></tr></tbody></table><h1 fr-original-style="" style="box-sizing: border-box;">Agenda</h1><table border="0" cellspacing="0" cellpadding="0" width="671" fr-original-style="" style="border: none; border-collapse: collapse; empty-cells: show; max-width: 100%; box-sizing: border-box;"><tbody fr-original-style="" style="box-sizing: border-box;"><tr fr-original-style="" style="box-sizing: border-box;"><td width="4.470938897168406%" valign="top" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 0px solid rgb(221, 221, 221);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p></td><td width="95.52906110283159%" valign="top" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 0px solid rgb(221, 221, 221);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Have a basic understanding of the industry, the dangers of working in the industry and their responsibilities as a crane / lift supervisor</li><li fr-original-style="" style="box-sizing: border-box;">Explain the importance of locating and identifying different types of lifting equipment and lifting accessories.&nbsp;Explain their basic construction, uses, applications and functions</li><li fr-original-style="" style="box-sizing: border-box;">Demonstrate how to interpret and extract information on all relevant documentation</li><li fr-original-style="" style="box-sizing: border-box;">Explain and demonstrate diverse types of communication methods used for lifting purposes</li><li fr-original-style="" style="box-sizing: border-box;">Explain procedures for placing non-serviceable items out-of-service</li><li fr-original-style="" style="box-sizing: border-box;">Explain the function and use of the RCIs and anti-collision systems and use the information provided</li><li fr-original-style="" style="box-sizing: border-box;">Explain setting up, erection, levelling and dismantling requirements for diverse types of lifting equipment and lifts</li><li fr-original-style="" style="box-sizing: border-box;">Set up exclusion zone explaining actions required for emergency actions and identify overhead hazards</li><li fr-original-style="" style="box-sizing: border-box;">Identify potential hazards and unsafe lifting practices using different lifting scenarios</li><li fr-original-style="" style="box-sizing: border-box;">Explain the importance of checking the security of various types of loads and lifting accessories, explain the procedures ensuring load balance and integrity</li><li fr-original-style="" style="box-sizing: border-box;">Supervise the movement of loads to different types of locations using different methods of communication</li><li fr-original-style="" style="box-sizing: border-box;">Explain all Environmental considerations and explain how factors such as the external area to the lift zone can affect the planning of the lifting operation</li><li fr-original-style="" style="box-sizing: border-box;">Carry out all out-of-service and securing procedures</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p></td></tr></tbody></table><h1 fr-original-style="" style="box-sizing: border-box;">Assessment</h1><table border="0" cellspacing="0" cellpadding="0" width="671" fr-original-style="" style="border: none; border-collapse: collapse; empty-cells: show; max-width: 100%; box-sizing: border-box;"><tbody fr-original-style="" style="box-sizing: border-box;"><tr fr-original-style="" style="box-sizing: border-box;"><td width="4.470938897168406%" valign="top" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 0px solid rgb(221, 221, 221);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p></td><td width="95.52906110283159%" valign="top" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 0px solid rgb(221, 221, 221);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Novice course &ndash; 3 Days</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Experienced Worker Tests- 1 Day&nbsp;</p></td></tr></tbody></table><h1 fr-original-style="" style="box-sizing: border-box;">Certification</h1><table border="0" cellspacing="0" cellpadding="0" width="671" fr-original-style="" style="border: none; border-collapse: collapse; empty-cells: show; max-width: 100%; box-sizing: border-box;"><tbody fr-original-style="" style="box-sizing: border-box;"><tr fr-original-style="" style="box-sizing: border-box;"><td width="4.470938897168406%" valign="top" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 0px solid rgb(221, 221, 221);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p></td><td width="95.52906110283159%" valign="top" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 0px solid rgb(221, 221, 221);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Traditional NPORS Card &ndash; Refresher training is advised every 3 years</p></td></tr></tbody></table>

Overview 
 	This course is aimed at candidates that require the knowledge and practical skills to ensure a safe system of work in accordance with the method statement. It will enable the candidate to carry out their duties while complying with the relevant legislation and standards, including LOLER 1998 and BS 7121.
Who Should Attend?
 	This course is designed for personnel who supervise the lift and follow lift plans for routine and non-routine lifts.
Requirements:
Experienced operators should have sufficient experience of cranes to meet the requirements specified in British standard 7121 Safe Use of Cranes. 
Good understanding of spoken and written English.
Agenda
 	 
Have a basic understanding of the industry, the dangers of working in the industry and their responsibilities as a crane / lift supervisorExplain the importance of locating and identifying different types of lifting equipment and lifting accessories. Explain their basic construction, uses, applications and functionsDemonstrate how to interpret and extract information on all relevant documentationExplain and demonstrate diverse types of communication methods used for lifting purposesExplain procedures for placing non-serviceable items out-of-serviceExplain the function and use of the RCIs and anti-collision systems and use the information providedExplain setting up, erection, levelling and dismantling requirements for diverse types of lifting equipment and liftsSet up exclusion zone explaining actions required for emergency actions and identify overhead hazardsIdentify potential hazards and unsafe lifting practices using different lifting scenariosExplain the importance of checking the security of various types of loads and lifting accessories, explain the procedures ensuring load balance and integritySupervise the movement of loads to different types of locations using different methods of communicationExplain all Environmental considerations and explain how factors such as the external area to the lift zone can affect the planning of the lifting operationCarry out all out-of-service and securing procedures
 
Assessment
 	Novice course – 3 Days
Experienced Worker Tests- 1 Day 
Certification
 	Traditional NPORS Card – Refresher training is advised every 3 years

NPORS Crane / Lift Supervisor (N405)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Objectives:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><div style="color: rgb(64, 64, 64); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(64, 64, 64);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A basic understanding of the industry, the dangers of working in the industry and responsibilities as plant operator.</strong></div></li></ul><div style="color: rgb(64, 64, 64); box-sizing: border-box;" fr-original-style=" color: rgb(64, 64, 64);"><ul fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><div style="color: rgb(127, 139, 147); box-sizing: border-box;" fr-original-style=" color: rgb(127, 139, 147);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A working knowledge of the manufacturer&rsquo;s handbook for the particular machine to be used.</strong></div></li></ul></div><div style="color: rgb(64, 64, 64); box-sizing: border-box;" fr-original-style=" color: rgb(64, 64, 64);"><ul fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><div style="color: rgb(127, 139, 147); box-sizing: border-box;" fr-original-style=" color: rgb(127, 139, 147);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Be able to locate and identify the major components of the machine and explain their functions.</strong></div></li></ul></div><div style="color: rgb(64, 64, 64); box-sizing: border-box;" fr-original-style=" color: rgb(64, 64, 64);"><ul fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><div style="color: rgb(127, 139, 147); box-sizing: border-box;" fr-original-style=" color: rgb(127, 139, 147);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Be able to locate and identify steering, driving and braking controls and explain their functions.</strong></div></li></ul></div><div style="color: rgb(64, 64, 64); box-sizing: border-box;" fr-original-style=" color: rgb(64, 64, 64);"><ul fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><div style="color: rgb(127, 139, 147); box-sizing: border-box;" fr-original-style=" color: rgb(127, 139, 147);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Conduct all pre-operational checks in accordance with manufactures and legislative requirements.</strong></div></li></ul></div><div style="color: rgb(64, 64, 64); box-sizing: border-box;" fr-original-style=" color: rgb(64, 64, 64);"><ul fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><div style="color: rgb(127, 139, 147); box-sizing: border-box;" fr-original-style=" color: rgb(127, 139, 147);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Safely mount and dismount the machine.</strong></div></li></ul></div><div style="color: rgb(64, 64, 64); box-sizing: border-box;" fr-original-style=" color: rgb(64, 64, 64);"><ul fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><div style="color: rgb(127, 139, 147); box-sizing: border-box;" fr-original-style=" color: rgb(127, 139, 147);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Start and stop the engine and safely move the machine off and stop safely.</strong></div></li></ul></div><div style="color: rgb(64, 64, 64); box-sizing: border-box;" fr-original-style=" color: rgb(64, 64, 64);"><ul fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><div style="color: rgb(127, 139, 147); box-sizing: border-box;" fr-original-style=" color: rgb(127, 139, 147);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Configure the machine for travel and manoeuvre it safely laden and unladen, in open and confined areas.</strong></div></li></ul></div><div style="color: rgb(64, 64, 64); box-sizing: border-box;" fr-original-style=" color: rgb(64, 64, 64);"><ul fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><div style="color: rgb(127, 139, 147); box-sizing: border-box;" fr-original-style=" color: rgb(127, 139, 147);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Conduct all necessary safety checks at the work area.</strong></div></li></ul></div><div style="color: rgb(64, 64, 64); box-sizing: border-box;" fr-original-style=" color: rgb(64, 64, 64);"><ul fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><div style="color: rgb(127, 139, 147); box-sizing: border-box;" fr-original-style=" color: rgb(127, 139, 147);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Maneuver the machine to the work area and correctly configure in readiness to carry out lifting and load handling tasks.</strong></div></li></ul></div><div style="color: rgb(64, 64, 64); box-sizing: border-box;" fr-original-style=" color: rgb(64, 64, 64);"><ul fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><div style="color: rgb(127, 139, 147); box-sizing: border-box;" fr-original-style=" color: rgb(127, 139, 147);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Carry out lifting and load handling tasks.</strong></div></li></ul></div><div style="color: rgb(64, 64, 64); box-sizing: border-box;" fr-original-style=" color: rgb(64, 64, 64);"><ul fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><div style="color: rgb(127, 139, 147); box-sizing: border-box;" fr-original-style=" color: rgb(127, 139, 147);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Lift and transfer loads accurately and safety at different locations.</strong></div></li></ul></div><div style="color: rgb(64, 64, 64); box-sizing: border-box;" fr-original-style=" color: rgb(64, 64, 64);"><ul fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><div style="color: rgb(127, 139, 147); box-sizing: border-box;" fr-original-style=" color: rgb(127, 139, 147);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Load and unload external transport safely.</strong></div></li></ul></div><div style="color: rgb(64, 64, 64); box-sizing: border-box;" fr-original-style=" color: rgb(64, 64, 64);"><ul fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><div style="color: rgb(127, 139, 147); box-sizing: border-box;" fr-original-style=" color: rgb(127, 139, 147);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Fit, adjust and or remove attachments.</strong></div></li></ul></div><div style="color: rgb(64, 64, 64); box-sizing: border-box;" fr-original-style=" color: rgb(64, 64, 64);"><ul fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><div style="color: rgb(127, 139, 147); box-sizing: border-box;" fr-original-style=" color: rgb(127, 139, 147);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Demonstrate knowledge and understanding of loading and unloading procedures for machine transportation.</strong></div></li></ul></div><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><div style="color: rgb(64, 64, 64); box-sizing: border-box;" fr-original-style=" color: rgb(64, 64, 64);"><div style="color: rgb(127, 139, 147); box-sizing: border-box;" fr-original-style=" color: rgb(127, 139, 147);"></div>Carry out all end of shift shut down procedures.</div></li></ul>

Course Objectives:
A basic understanding of the industry, the dangers of working in the industry and responsibilities as plant operator.
A working knowledge of the manufacturer’s handbook for the particular machine to be used.
Be able to locate and identify the major components of the machine and explain their functions.
Be able to locate and identify steering, driving and braking controls and explain their functions.
Conduct all pre-operational checks in accordance with manufactures and legislative requirements.
Safely mount and dismount the machine.
Start and stop the engine and safely move the machine off and stop safely.
Configure the machine for travel and manoeuvre it safely laden and unladen, in open and confined areas.
Conduct all necessary safety checks at the work area.
Maneuver the machine to the work area and correctly configure in readiness to carry out lifting and load handling tasks.
Carry out lifting and load handling tasks.
Lift and transfer loads accurately and safety at different locations.
Load and unload external transport safely.
Fit, adjust and or remove attachments.
Demonstrate knowledge and understanding of loading and unloading procedures for machine transportation.
Carry out all end of shift shut down procedures.

NPORS Reach Lift Truck (N003)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Strategic thinking is one of the key capabilities required in an organisation for it to be able to develop and manage strategy effectively - yet in all the busyness and day-to-day operational priorities it can often be difficult to find the time and space to allow strategic thinking skills to develop and flourish.&nbsp;<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">There is also the challenge of engaging strategically as a leadership team, to develop the ability and trust (and create the space) to be able to have open conversations about strategy.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">This&nbsp;<em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Strategy Challenge&nbsp;</strong>w</em>orkshop is designed to provide an opportunity for senior management teams to practice and develop their strategic thinking skills - individually and collectively. It gives a &#39;safe space&#39; and uses examples designed to &#39;stretch the strategic thinking muscles&#39; - a step away from the specifics of the organisation and its current issues, but helping to develop the strategic thinking and strategy conversation skills that the team can apply in its own organisation.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">The workshop can be tailored (through discussion) to meet specific organisational requirements including using content that mirrors particular aspects of the organisation&#39;s strategic situation.</p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--text);">[<em fr-original-style="" style="box-sizing: border-box;">This Strategy Challenge workshop has been run previously with specific groups, and given the feedback from participants is now being made available for open booking</em>.] &nbsp;</p>

Strategic thinking is one of the key capabilities required in an organisation for it to be able to develop and manage strategy effectively - yet in all the busyness and day-to-day operational priorities it can often be difficult to find the time and space to allow strategic thinking skills to develop and flourish. 

There is also the challenge of engaging strategically as a leadership team, to develop the ability and trust (and create the space) to be able to have open conversations about strategy.

This Strategy Challenge workshop is designed to provide an opportunity for senior management teams to practice and develop their strategic thinking skills - individually and collectively. It gives a 'safe space' and uses examples designed to 'stretch the strategic thinking muscles' - a step away from the specifics of the organisation and its current issues, but helping to develop the strategic thinking and strategy conversation skills that the team can apply in its own organisation.

The workshop can be tailored (through discussion) to meet specific organisational requirements including using content that mirrors particular aspects of the organisation's strategic situation.
[This Strategy Challenge workshop has been run previously with specific groups, and given the feedback from participants is now being made available for open booking.] 

Strategy Insights

Strategic Management

Business Strategy

Strategic Thinking

This Strategy Challenge workshop is designed to provide an opportunity for senior management teams to practice and develop their strategic thinking skills - individually and collectively. It gives a 'safe space' and uses examples designed to 'stretch the strategic thinking muscles'

A Strategy Challenge (workshop to develop strategic thinking)

Loughborough

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			<p>Remote working is on the increase. However, managing a remote team is not always the same as managing a traditional, single-site office-based team. </p>
			<div><i></i> 2 Hours</div>
			<div><i></i>  £378.00 incl. VAT</div>
			
			
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			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
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			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
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		<h3>Description</h3>
		<p></p><p>Remote working is on the increase. However, managing a remote team is not always the same as managing a traditional, single-site office-based team and it poses a variety of operational and logistical challenges for both managers and remote workers themselves. There are also potential problems related to trust, time management, motivation and feelings of isolation and lack of connectedness from both manager and employee sides.</p>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £1,305  Plus VAT</strong></p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><p><strong>Outcomes: </strong></p>
<ul>
<li>Establish a framework within which to lead and manage Remote Workers and Teams</li>
<li>Discuss the challenges of Remote Working and the needs of individuals</li>
<li>List the effective behaviours required for leading and managing Remote Teams</li>
<li>Describe a number of techniques to manage and communicate with Remote Team members</li>
</ul>
<p><strong>Content:</strong></p>
<ul>
<li>Collaboration in the Office</li>
<li>Understanding the need for Leadership rather than Management</li>
<li>'Remote Requires a Different Skillset'</li>
<li>Additional Considerations</li>
<li>Communicating Remotely</li>
<li>The Importance of Trust</li>
<li>Seven Competencies of an Effective (Remote) Leader</li>
</ul>
<p><strong>Modules:</strong></p>
<p><strong>Introduction to Remote Management</strong></p>
<ul>
<li>Trends in working practice</li>
<li>Collaboration in the office</li>
<li>Communication and distance</li>
</ul>
<p><strong>Remote requires a different skillset</strong></p>
<ul>
<li>You have to Lead rather than Manage</li>
<li>Communicating Remotely</li>
<li>The Importance of Trust - Blanchard's ABCD Model of Trust</li>
<li>The Seven Competencies of an Effective (Remote) Leader</li>
</ul>
<p></p>

Remote working is on the increase. However, managing a remote team is not always the same as managing a traditional, single-site office-based team. 
2 Hours £378.00 incl. VAT
Want to run this event in-house? Enquire about running this event in-house 
Interested in attending? Have a suggestion about running this event near you?
Register your interest now
Description

Remote working is on the increase. However, managing a remote team is not always the same as managing a traditional, single-site office-based team and it poses a variety of operational and logistical challenges for both managers and remote workers themselves. There are also potential problems related to trust, time management, motivation and feelings of isolation and lack of connectedness from both manager and employee sides.
Available as private Face to Face and virtual sessions (max 12 delegates) - £1,305 Plus VAT

Modules/Lessons

Outcomes: 
Establish a framework within which to lead and manage Remote Workers and Teams
Discuss the challenges of Remote Working and the needs of individuals
List the effective behaviours required for leading and managing Remote Teams
Describe a number of techniques to manage and communicate with Remote Team members
Content:
Collaboration in the Office
Understanding the need for Leadership rather than Management
'Remote Requires a Different Skillset'
Additional Considerations
Communicating Remotely
The Importance of Trust
Seven Competencies of an Effective (Remote) Leader
Modules:
Introduction to Remote Management
Trends in working practice
Collaboration in the office
Communication and distance
Remote requires a different skillset
You have to Lead rather than Manage
Communicating Remotely
The Importance of Trust - Blanchard's ABCD Model of Trust
The Seven Competencies of an Effective (Remote) Leader


Mpi Learning - Professional Learning And Development Provider

Remote working is on the increase. However, managing a remote team is not always the same as managing a traditional, single-site office-based team.

Managing Remote Teams

General Admission

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Objectives</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong>By the end of the course, delegates should be able to:&nbsp;</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Demonstrate a basic understanding of the industry and their roles and responsibilities&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;"> Demonstrate an understanding of the relevant regulations, standards and legislation</li><li fr-original-style="" style="box-sizing: border-box;">&nbsp; Identify services on plans for water, gas, electricity and telecommunications&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Survey a site for visual indications of services being present&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Point out on the ground where services are, in relation to the plans</li><li fr-original-style="" style="box-sizing: border-box;"> Identify damage to samples of different types of underground apparatus&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Demonstrate an understanding of the risks and implications of damaged underground apparatus  Conduct all pre-operation checks&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;"> Conduct all necessary safety checks at the work area</li><li fr-original-style="" style="box-sizing: border-box;">&nbsp;Correctly use the equipment to scan an area for underground apparatus and record the findings  Mark the site clearly to show the location of underground apparatus</li><li fr-original-style="" style="box-sizing: border-box;">&nbsp; Correctly clean equipment, remove the battery pack and stow away.</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div>

Objectives
By the end of the course, delegates should be able to: 
Demonstrate a basic understanding of the industry and their roles and responsibilities
Demonstrate an understanding of the relevant regulations, standards and legislation
Identify services on plans for water, gas, electricity and telecommunications
Survey a site for visual indications of services being present
Point out on the ground where services are, in relation to the plans
Identify damage to samples of different types of underground apparatus
Demonstrate an understanding of the risks and implications of damaged underground apparatus  Conduct all pre-operation checks
Conduct all necessary safety checks at the work area
Correctly use the equipment to scan an area for underground apparatus and record the findings  Mark the site clearly to show the location of underground apparatus
Correctly clean equipment, remove the battery pack and stow away.

NPORS Cable Avoidance Tools (N304)

<p style="color: rgb(32, 42, 68); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(32, 42, 68);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Information&nbsp;</strong></p><p style="color: rgb(32, 42, 68); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(32, 42, 68);">By the end of this course, delegates will be able to:</p><ul style="color: rgb(32, 42, 68); box-sizing: border-box;" fr-original-style=" color: rgb(32, 42, 68);"><li fr-original-style="" style="box-sizing: border-box;">Identify the roles and responsibilities&rsquo; of supervisor having understanding of relevant policies, procedures, legislations, risk assessments, method statements and traffic management</li><li fr-original-style="" style="box-sizing: border-box;">Check test certification of equipment and accessories to be used</li><li fr-original-style="" style="box-sizing: border-box;">Safely supervise various tasks and different environments</li><li fr-original-style="" style="box-sizing: border-box;">Carry out a toolbox talk/ safety briefing allocating roles to team</li><li fr-original-style="" style="box-sizing: border-box;">Liaise with both management and operator&rsquo;s</li><li fr-original-style="" style="box-sizing: border-box;">Produce a safe system of work giving a safe step by step guide for team to follow</li><li fr-original-style="" style="box-sizing: border-box;">Produce risk assessment</li><li fr-original-style="" style="box-sizing: border-box;">Hold a debrief with team and discuss any lessons learned</li></ul><div style="color: rgb(38, 49, 62); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 49, 62);"><h2 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Entry Requirements</strong></h2></div><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">NPORS CSCS &ndash; Candidates must have achieved the relevant CITB Health, Safety &amp; Environment (HS&amp;E) touch-screen-test within 2 years.</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Good understanding of spoken and written English.</p>

Course Information 
By the end of this course, delegates will be able to:
Identify the roles and responsibilities’ of supervisor having understanding of relevant policies, procedures, legislations, risk assessments, method statements and traffic management
Check test certification of equipment and accessories to be used
Safely supervise various tasks and different environments
Carry out a toolbox talk/ safety briefing allocating roles to team
Liaise with both management and operator’s
Produce a safe system of work giving a safe step by step guide for team to follow
Produce risk assessment
Hold a debrief with team and discuss any lessons learned
Entry Requirements
NPORS CSCS – Candidates must have achieved the relevant CITB Health, Safety & Environment (HS&E) touch-screen-test within 2 years.
Good understanding of spoken and written English.

NPORS Lift Truck Supervisor Awareness (N036)

Peterborough

<p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This driver CPC course Drivers Hours Rules &amp; Use of Tachographs&nbsp;is suitable for LGV &amp; PCV drivers and&nbsp;will cover:</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Drivers Hours Rules EU and GB Domestic, Working Time Regulations, Use of Tachograph Equipment, Operational Guidance for driver to stay legal and compliant.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses&nbsp;start at 08:00 hrs&nbsp;and&nbsp;finish at 16:00 hrs</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Online courses will be delivered via ZOOM and you will need a tablet, laptop, or computer with a camera and microphone.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Approval:</strong>&nbsp;This course is registered registered with JAUPT as approved for Driver CPC qualification.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Course Approval Number: CRS18242/475.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">On completion of the course all attendees will receive certificate of attendance.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.</p>

This driver CPC course Drivers Hours Rules & Use of Tachographs is suitable for LGV & PCV drivers and will cover:
Drivers Hours Rules EU and GB Domestic, Working Time Regulations, Use of Tachograph Equipment, Operational Guidance for driver to stay legal and compliant.
All courses start at 08:00 hrs and finish at 16:00 hrs
All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.
Online courses will be delivered via ZOOM and you will need a tablet, laptop, or computer with a camera and microphone.
Approval: This course is registered registered with JAUPT as approved for Driver CPC qualification.
Course Approval Number: CRS18242/475.
On completion of the course all attendees will receive certificate of attendance.
Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

PETM

HGV Driver

Driver CPC

Lorry Driver

This driver CPC course Vehicle Roadworthiness & Load Safety is suitable for LGV drivers only and will cover:
Requirements, Walk Around Checks, Legal Requirements, Additional Checks, Safety Equipment, Defect Reporting, Maintenance, Prohibitions, Considerations Before Loading, Overloading, Load Distribution, Load Security, Vehicle Dimensions, Loading Equipment.

Drivers Hours Rules & Use of Tachographs Online

<p data-key="34" id="isPasted" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Our STGO Awareness Training</strong></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">STGO Awareness Training is for drivers and operators who carry abnormal loads and covers the legislation around the carriage of abnormal loads, the rules and regulations relating to all aspects of this as well as the potential difficulties drivers and operators face when carrying this type of cargo.&nbsp;</span></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" id="isPasted" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">STGO Regulations and Compliance:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">In-depth exploration of STGO regulations and legal requirements.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Understanding the specific permits and approvals needed for special transport.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Compliance with weight limits, dimensions, and route restrictions.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;">►<span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Escort Vehicles and Their Role:</strong></span></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Overview of the purpose and responsibilities of escort vehicles in special transport.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Detailed examination of escort vehicle equipment and communication systems.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Techniques for effective coordination between the main transport vehicle and escort vehicles.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;">►<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Safe Loading Practices:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Importance of proper vehicle loading for overall safety and compliance.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Load distribution and securing methods to prevent accidents and damage.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Hands-on demonstrations and simulations for safe loading procedures.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">►&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route Planning and Risk Management:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Comprehensive understanding of route planning for STGO, considering infrastructure, traffic, and potential obstacles.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Risk assessment and mitigation strategies to ensure safe transportation.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Arial, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Arial, sans-serif;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">►&nbsp;</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Emergency Response and Incident Management:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Training on emergency procedures in case of accidents or unforeseen events.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Development of incident response plans to handle emergencies effectively.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">&nbsp;</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification and Assessment:</strong></p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Participants will undergo assessments to evaluate their understanding of the course material.</p><p style="margin: 0cm; font-size: medium; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-weight: normal; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin: 0cm;font-size: medium;font-family: Calibri, sans-serif;color: rgb(0, 0, 0);font-style: normal;font-weight: normal;text-align: start;text-indent: 0px;text-decoration: none;">Successful completion will result in a certification demonstrating competency in STGO awareness, escort vehicle operations, and safe loading practices. This online course is ideal for professionals involved in the transportation industry, logistics, and anyone seeking to enhance their expertise in the safe and legal handling of special transport and goods overseeing. Participants will leave with the knowledge and skills necessary to contribute to the efficient and secure transportation of oversized or special goods.<span data-key="37" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Course delivered Online</span></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All our courses are 7 hours and count towards your 35 hours CPC Periodic Training.</strong><br fr-original-style="" style="box-sizing: border-box;"></span></p><p data-key="36" style="color: rgb(97, 97, 97); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(97, 97, 97);"><span data-key="37" fr-original-style="" style="box-sizing: border-box;"><span id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course cost includes VAT and CPC upload fee.&nbsp;</strong></span><br fr-original-style="" style="box-sizing: border-box;"></span></p>

Our STGO Awareness Training
STGO Awareness Training is for drivers and operators who carry abnormal loads and covers the legislation around the carriage of abnormal loads, the rules and regulations relating to all aspects of this as well as the potential difficulties drivers and operators face when carrying this type of cargo. 
STGO Regulations and Compliance:
In-depth exploration of STGO regulations and legal requirements.
Understanding the specific permits and approvals needed for special transport.
Compliance with weight limits, dimensions, and route restrictions.
► Escort Vehicles and Their Role:
Overview of the purpose and responsibilities of escort vehicles in special transport.
Detailed examination of escort vehicle equipment and communication systems.
Techniques for effective coordination between the main transport vehicle and escort vehicles.
► Safe Loading Practices:
Importance of proper vehicle loading for overall safety and compliance.
Load distribution and securing methods to prevent accidents and damage.
Hands-on demonstrations and simulations for safe loading procedures.
► Route Planning and Risk Management:
Comprehensive understanding of route planning for STGO, considering infrastructure, traffic, and potential obstacles.
Risk assessment and mitigation strategies to ensure safe transportation.
► Emergency Response and Incident Management:
Training on emergency procedures in case of accidents or unforeseen events.
Development of incident response plans to handle emergencies effectively.
Certification and Assessment:
Participants will undergo assessments to evaluate their understanding of the course material.
Successful completion will result in a certification demonstrating competency in STGO awareness, escort vehicle operations, and safe loading practices. This online course is ideal for professionals involved in the transportation industry, logistics, and anyone seeking to enhance their expertise in the safe and legal handling of special transport and goods overseeing. Participants will leave with the knowledge and skills necessary to contribute to the efficient and secure transportation of oversized or special goods.
Course delivered Online
All our courses are 7 hours and count towards your 35 hours CPC Periodic Training.

Course cost includes VAT and CPC upload fee. 

Please review our Terms and Conditions for more information.


Total Compliance 

Driving & Vehicles

Compliance & Safety

STGO Awareness/ Escort vehicles & Safe Loading of Vehicles - Online

Southend on Sea

Droitwich Spa

Southampton

Portsmouth

Rotherham

Manchester

Leeds

Slough

Bingley

Newport

Milton Keynes 

Dartford

Paisley

Derby

Birmingham

Luton

Hull

Northampton

Berkshire

Bedford

Liverpool 

Swansea

Essex

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

<p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_25));"><span style="color: rgb(0, 0, 0); background-color: rgb(84, 172, 210); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); background-color: rgb(84, 172, 210);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ATTENTION: all public dates from Nov 2024 onwards are Issue 7, not Issue 6 anymore.</strong></span></p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_25));"><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);">Attention: This course is delivered over 2 <span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);">full days.</span> If you&#39;re interested in the same course but delivered over 4 half-days <span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);">(3pm to 6:30pm London time, consecutive half-days excluding weekend)</span>, please click&nbsp;<a href="https://www.ask-sonia.com/training?layout=grid&cadpath=ask-sonia-limited%2Fofficial-brcgs-packaging-sites-issue-6-4-half-days" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;"><u fr-original-style="" style="box-sizing: border-box;">here</u></a>. Thank you.</span></p><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(77, 77, 79);">This official BRCGS course has been designed to enable delegates to gain a full understanding of the requirements of the Packaging Materials Standard, including the objectives of fundamental clauses and statements of intent.</p><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Delegates will learn how audits against the Standard operate including preparation, the audit, non-conformities, corrective actions and certificate issue.</p><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">A good technical knowledge of the packaging industry is essential. Before attending the course, Delegates must download and read a copy of the Standard, which is available as a free download from the <a href="https://www.brcgs.com/store/global-standard-packaging-materials-issue-6/p-723/" target="_blank" style="color: rgb(234, 118, 0); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(234, 118, 0);">BRCGS Store</a>.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">At the end of the course, you will:&nbsp;</h3><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Understand the background and benefits of the Standard</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Be able to outline the details of the audit and certification programme</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Determine audit scope and plan the audit</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Understand what it is to have an audit, non-conformities and corrective actions</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Know how to report issues and use BRCGS resources</li></ul><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(77, 77, 79);"><span style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">This course is part of the</span><a href="http://demo-brcgs.wearesigma.com/training/brcgs-professional/about-the-programme/" style="color: rgb(234, 118, 0); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(234, 118, 0);">&nbsp;BRCGS Professional recognition programme</a><span style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">.</span></p>

ATTENTION: All training dates scheduled from January 2025 are for Issue 7.
This official BRCGS course has been designed to enable delegates to gain a full understanding of the requirements of the Packaging Materials Standard Issue 7, including the objectives of fundamental clauses and statements of intent.
Delegates will learn how audits against the Standard operate including preparation, the audit, non-conformities, corrective actions and certificate issue.
A good technical knowledge of the packaging industry is essential. Before attending the course, Delegates must download and read a copy of the Standard, which is available as a free download from the BRCGS Store.
At the end of the course, you will: 
Understand the background and benefits of the Standard
Be able to outline the details of the audit and certification programme
Determine audit scope and plan the audit
Understand what it is to have an audit, non-conformities and corrective actions
Know how to report issues and use BRCGS resources
This course is part of the BRCGS Professional recognition programme.

Ask Sonia Limited

Food Safety

HACCP

Official BRCGS Packaging Sites Issue 6 course.
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS Packaging Materials Issue 7: Sites Training (2 Days)

This official BRCGS course will provide auditors who have audited against Issue 6 of the Standard with details of the changes to format and content of the Standard, with a review of audit protocol and BRCGS expectations. It includes particular reference to the changes in order to better reflect the diversity of the Packaging industry and how this affects them. 
Delegates will understand the requirements of Issue 7 to support in their audit preparation, the audit, non-conformities, corrective actions, root cause analysis and certificate issue.
A good technical knowledge of the packaging industry is essential. Before attending the course, Delegates must download and read a copy of the Standard, which is available as a free download from the BRCGS Store.
At the end of the course, you will: 
Understand the background and benefits of the Standard
Be able to outline the details of the audit and certification programme
Determine audit scope and plan the audit
Understand what it is to have an audit, non-conformities and corrective actions
Know how to report issues and use BRCGS resources
This course is part of the BRCGS Professional recognition programme.

Official BRCGS Packaging Sites Conversion Issue 7 course.
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS Packaging Materials Issue 6 to 7 Conversion for Sites (1 Day)

Bournemouth

This 18 weeks Virtual Airline Cabin Crew course delivered via Zoom. Lessons scheduled for once a week, evenings from 6:30pm to 9pm. 98% Employment rate after completion of the course.



Virtual Airline Cabin Crew which is also known as Air Hostess, Flight Attendant and Stewardess course – Join your lesson from wherever you are. 
This intensive 18 weeks Virtual Airline Cabin Crew course designed for candidates who wish to:

Travel the world and be paid for it

Work in a friendly, collaborative atmosphere, 5000 metres above the sea level

Build a global network
This glamourous and exciting job requires lots of training and energy. Behind the beautiful smile of each flight attendant, stands a highly trained and skilled person who can deal with unforeseen situations on board. 
98% Employment rate after completion of the course.


How will you learn?
Apart of our traditional class-based tuition, we also offer Virtual Learning courses.
On our Virtual (live stream via Zoom) lessons, we provide the same quality of tuition as in the classroom. You only need a laptop, PC or tablet with either built in (or external) camera and microphone. The virtual platform is very interactive with a sense of real classroom at the Academy. You will study from the comfort of your own home and communicate with your tutor and classmates via video chat (by using your phone or computer camera) and you will receive outstanding tuition, qualification, and certification.
We provide A-Z guidance starting from before and after the course. Your tutor will guide you through the online course to graduation which you will be welcome to attend. What a joy it would be to meet your tutor and classmates in real life!!
You will have:

According to the timetable- 1 lesson per week for 18 consecutive weeks.

Exams and final exam based on which the certificate will be issued.

On successful completion you will hold: Airline Cabin Crew certificate in Current Airline Training Standards and Equipment.

Individual support on the journey from the course to a job placement

Receive constant updates on recruitment and news from Aviation the world

We will enhance your CV

Full support on your job application process

Gain an insight into the airline selection process and final one-to-one interview
What is Flight Attendant?
Flight attendant/Airline Cabin Crew/Stewardess/Air Hostess are the most visible, glamorous jobs of all airline employees. A Flight Attendant is someone whose primary duty is to ensure the safety and comfort of passengers during a flight. They are members of an aircrew team , who operate a commercial, business or even military aircraft while travelling domestically or internationally. 
Flight Attendant benefits:
Getting paid for travelling the world
Lifestyle
Flexible Work Schedules
Meeting Interesting People
Free Food & Accommodation
Excellent Compensation
The uniforms
Working Environment
How to become successful Flight Attendant job candidate?Our Aviation Team understands each candidate who wish to become Airline Cabin Crew or start a career in Aviation.
Airline companies look for individuals who share their values and can act as ambassadors for the company’s brand. Cabin Crew are the face of the airline company which means they deliver a fantastic service that makes airline world famous.
Airline companies prefer candidates with knowledge of Cabin Crew role. Airline companies have selection day or online tests as a first stage of recruitment, after which, they will take a closer look at applicants CV, skills and experience. If you completed Airline Cabin Crew course, your application will stand out and you can get an offer from the first round. 
Student – Cabin Crew Flying Support Group
As a market leading Airline Cabin Crew Training Company with a wealth of experience in Aviation and recruitment, we constantly upgrading our course and going extra nautical mile to guide and support all our students to ensure they can reach their goals. Graduates who are already flying, offer their full support to us and new students. They share an insight of the airline they already fly with, and help new students through the process of joining them at that airline. It gives a flying start to a career to new learners. 

Why London Waterloo Academy?
Top Airline Cabin Crew course provider in London
98% Employment rate after completion of the course
With years of experience in Airline Cabin Crew industry, London Waterloo Academy has been recognised by major TV, radio channels who have invited our Aviation Team for expert advice or interview.
We are recognised by major airline companies in Europe and overseas who have approached London Waterloo Academy to deliver internal cabin crew training, corporate training and to recruit our graduates as a result of their high qualification standards and knowledge.
Our graduates are now flying with Etihad, Saudi Air, Hainan Airlines, Small Planet, British Airways, Qatar, EasyJet, Thomas Cook, Ryanair, Cubana de Aviación, Air France,Titan, Norwegian B737 Short Haul and many more.
The vast global experience of our instructors
This course has been developed in accordance with EASA PART-CC

Working together – Starting a new career isn’t easy and often it can seem like a lonely and impossible process. Our Aviation Department stays behind each learner, supporting every step of the way, we give you all the tools, skills and assistance you need to succeed. Our success, built on the success of our students and a long list of graduates with successful stories.
Course Entry Requirements:
English Language at B2 (CEFR) level or above.
There are no other special requirements for this Airline Cabin Crew course. We will teach you from scratch and support after the course when applying for the job. This course has been developed for all candidates, independent of their background, wishing to start a new career. 
Dates (choose one for your course):
14 March 2024 – 11 July 2024, Thursday classes
10 June 2024 – 7 October 2024, Monday classes
17 September 2024 – 14 January 2025, Tuesday classes
18 November 2024 – 17 March 2025, Monday classes
Course duration – 18 weeks
Classes – once a week 
Lesson Time – 6:30pm to 9pm – GMT (London time)
Course fee – £529 (we offer flexible payment plan and accept weekly instalments)
Registration fee – £300 (includes: examination, Airline Cabin Crew certificate in Current Airline Training Standards and Equipment)








London Waterloo Academy

Flight Attendant

Stewardess

FLIGHT ATTENDANT VIRTUAL VIA ZOOM COURSE, EVENINGS

Registration Fee

Course Fee

<p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="isPasted" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">LOOKING FOR: PICTURE BOOKS, MG, YA</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Clare Wallace joined the Darley Anderson Agency in January 2011 and is building both the Darley Anderson Children&rsquo;s Agency and the Darley Anderson Illustration Agency lists. As chief talent-spotter, Clare loves to discover memorable new characters, bold and unique voices, strong concepts and gripping storytelling. She represents picture books, middle-grade, teenage and YA. Clare is particularly looking for funny chapter books for younger readers at the moment, as well as contemporary MG, YA fantasy, romance, and rom coms, especially with underrepresented protagonists. Whatever the age range, Clare loves a big hook, a lot of heart, and a standout voice. For picture books she has the widest taste, from daft to lyrical, rhyming to prose. If your submission doesn&rsquo;t fit a description here, it doesn&rsquo;t mean Clare doesn&rsquo;t want to receive it. She often doesn&rsquo;t know what she&rsquo;s looking for until she finds it (although she is not the person for steampunk or space opera). Her list gives a good indication of her taste.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The clients Clare represents include Perdita &amp; Honor Cargill, Caroline Crowe, Tom Ellen, Martyn Ford, Stewart Foster, Olivia Hope, A M Howell, Polly Ho-Yen, Rachel Ip, Beth Reekles, J.P. Rose, Lindsay Galvin, Dave Rudden, Deirdre Sullivan and Efua Traor&eacute;.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Clare would like you to send a covering letter, a one page synopsis and the first three chapters (Max 5000 words) of your manuscript. For picture books, please submit a covering letter and up to three completed texts.</strong></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(<em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">In addition to the paid sessions, Clare is kindly offering one free session for low income/underrepresented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">discretion of&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Pr</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">int</em> prior to the event. You also agree to email your material in one document to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline and note that <em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice received during your agent meeting.</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">The submission deadline is: Monday 7 October 2024</strong></p>

LOOKING FOR: PICTURE BOOKS, MG, YA, ADULT FICTION
Clare Wallace joined the Darley Anderson Agency in January 2011 and is building both the Darley Anderson Children’s Agency and the Darley Anderson Illustration Agency lists as well as taking on adult fiction for debut authors. 
Clare is particularly looking for funny chapter books for younger readers at the moment, as well as contemporary MG, YA fantasy, romance, and rom coms, especially with underrepresented protagonists. For picture books she has the widest taste, from daft to lyrical, rhyming to prose. 
As well as being busy with the children’s and illustration agencies, Clare is open to debut adult fiction submissions that could be described as book club, rom-com, romance, saga, reading group, fantasy or historical fiction. She often doesn’t know what she’s looking for until she finds it (although she is not the person for steampunk or space opera). 
She represents picture books, middle-grade, teenage and YA and debut adult fiction. The clients Clare represents include Perdita & Honor Cargill, Caroline Crowe, Tom Ellen, Martyn Ford, Stewart Foster, Olivia Hope, A M Howell, Polly Ho-Yen, Rachel Ip, Beth Reekles, J.P. Rose, Lindsay Galvin, Dave Rudden, Deirdre Sullivan and Efua Traoré.
Whatever the age range, Clare loves a big hook, a lot of heart, and a standout voice.  She loves to discover memorable new characters, bold and unique voices, strong concepts and gripping storytelling. This list gives a good indication of Clare's taste but if your submission doesn’t fit a description here, it doesn’t mean Clare doesn’t want to receive it.
Clare would like you to send a covering letter, a one page synopsis and the first three chapters (Max 5000 words) of your manuscript. For picture books, please submit a covering letter and up to three completed texts.
Please send EITHER picture books OR another genre, not both in one submission.
(In addition to the paid sessions, Clare is kindly offering one free session for low income/underrepresented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
The submission deadline is: Monday 13th January 2025

I Am In Print

Fiction Writing

SOLD OUT! 23rd January Clare Wallace #Agent121. Looking for: PICTURE BOOKS, MG, YA, ADULT FICTION

Oldham

<p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(50, 74, 109);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 9</strong></p><p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);">This module aims to develop knowledge and practical skills in Import/Export Customs Diagnostic enabling the learner to create a procedural manual to complete international trade operations.</p><p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agenda</strong></p><ul style="color: rgb(50, 74, 109); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);"><li fr-original-style="" style="box-sizing: border-box;">WTO</li><li fr-original-style="" style="box-sizing: border-box;">Customs</li><li fr-original-style="" style="box-sizing: border-box;">CDS Portal</li><li fr-original-style="" style="box-sizing: border-box;">Import Procedures</li><li fr-original-style="" style="box-sizing: border-box;">Responsibilities</li><li fr-original-style="" style="box-sizing: border-box;">Importance Purchase Order</li><li fr-original-style="" style="box-sizing: border-box;">MRN</li><li fr-original-style="" style="box-sizing: border-box;">REX</li><li fr-original-style="" style="box-sizing: border-box;">PVA</li><li fr-original-style="" style="box-sizing: border-box;">Export Procedures</li><li fr-original-style="" style="box-sizing: border-box;">Responsibilities</li><li fr-original-style="" style="box-sizing: border-box;">SAD /C88</li><li fr-original-style="" style="box-sizing: border-box;">Commodity Codes</li><li fr-original-style="" style="box-sizing: border-box;">Incoterms 2020</li><li fr-original-style="" style="box-sizing: border-box;">Rules of Origin</li><li fr-original-style="" style="box-sizing: border-box;">Special procedures</li><li fr-original-style="" style="box-sizing: border-box;">ATA Carnet</li><li fr-original-style="" style="box-sizing: border-box;">GSP</li><li fr-original-style="" style="box-sizing: border-box;">Compliance</li><li fr-original-style="" style="box-sizing: border-box;">Creating your Manual</li></ul><div fr-original-style="" style="box-sizing: border-box;"><font color="#324a6d" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></font></div><p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Examination:</strong><br fr-original-style="" style="box-sizing: border-box;">Certificate on completion and Pass on Multiple Choice<br fr-original-style="" style="box-sizing: border-box;">Multiple choice questionnaire<br fr-original-style="" style="box-sizing: border-box;">Credits: 1</p>

Module 9
This module aims to develop knowledge and practical skills in Import/Export Customs Diagnostic enabling the learner to create a procedural manual to complete international trade operations.
Agenda
WTO
Customs
CDS Portal
Import Procedures
Responsibilities
Importance Purchase Order
MRN
REX
PVA
Export Procedures
Responsibilities
SAD /C88
Commodity Codes
Incoterms 2020
Rules of Origin
Special procedures
ATA Carnet
GSP
Compliance
Creating your Manual
Examination:
Certificate on completion and Pass on Multiple Choice
Multiple choice questionnaire
Credits: 1

Export Unlocked Limited

International Trade

Trade

Import/Export

Export Management

Customs

This module aims to develop knowledge and practical skills in Import/Export Customs Diagnostic enabling the learner to create a procedural manual to complete international trade operations.

IMPORT/EXPORT DIAGNOSTICS CREATING A PROCEDURE MANUAL

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">LOOKING FOR:</strong> YA/NA FANTASY, SFF, HORROR, ADULT FICTION</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">John joined the agency in 2019 where, as a junior agent, he is focusing on building his own small, cultivated list, shaped around his passion for Science Fiction and Fantasy, alongside providing administrative support across the agency. John also leads the film &amp; TV desk for the wider agency and is on the Association of Author&rsquo;s Agent&rsquo;s Bridge Committee.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">John is building a small but unique list of authors, who all share a passion for subverting expectations and creating rich new worlds of adventure.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">John is looking for anything under the broad church of SFF, from literary to pulpy, high fantasy to gritty urban, but he would especially love to hear from anyone under-represented in the genre, particularly neurodiverse writers. John is also keen to grow his horror list, but definitely in the vein of psychological terror more than straight gore-fest.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In particular, John is looking for lush and inventive YA/NA fantasy, science fiction and horror, especially stories that challenge the tropes and expectations of the genre.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">He would love some near-future sci-fi or speculative, in the vein of Black Mirror&lsquo;s more uplifting episodes, (e.g. San Junipero), or a high-concept rom-com like Palm Springs. He&rsquo;s also on the hunt for some grounded speculative takes on modern-day professions, such as medicine, law, policing, politics, espionage, and international relations.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">After falling head over heels for his first romantasy, John is keen to see more cosy low-stakes, high-charm stories, or sweeping fantastical love stories (not adverse to a bit of spice), especially from under-represented backgrounds.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">John is still searching for his beefy epic fantasy, but it needs to be breaking the mould in some way, Sanderson will always be the best at being Sanderson. Anything building from a Non-Anglo-Christian cultural background would be a great start.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Horror-wise, gothic will always be a favourite and he loves a mythologically inspired scarefest. He&rsquo;s keen to read an intelligent creature feature from the POV of the monster, or even something with a strong romantic element amongst all the gore.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">He&rsquo;s open to projects at the more literary end of the spectrum, a rich magical realism, or something character-led yet supernatural and would love a high-concept mystery, in the vein of Stuart Turton.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">He&rsquo;s not the best agent for military sci-fi or hard-SF and the right comedic fantasy has yet to hit his inbox, (please don&rsquo;t comp Douglas Adams or Sir Terry).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">John would like you to submit a covering letter, 1-2 page synopsis and the first three chapters (or 10,000 words whichever is longest) of your manuscript in a single word document.</strong></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(<em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">In addition to the paid sessions, John is kindly offering one free session for low income/under-represented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the </em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">discretion of&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Pr</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">int</em> prior to the event. You also agree to email your material in one document to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline and note that <em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice received during your agent meeting.</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">The submission deadline is: Thursday 15 August 2024</strong></p>

LOOKING FOR: YA/NA FANTASY, SFF, HORROR, ADULT FICTION
John Baker (he/him) joined the Bell Lomax Moreton agency in 2019, cultivating a list shaped around his passion for science fiction, fantasy, and horror, though has lately also branched out into action/adventure fiction. John focuses on authors writing in the Adult, New Adult, and YA spaces. 
John leads the wider agency's film & TV desk, is the Secretary of the Association of Author’s Agents, and the co-chair of the AAA’s Bridge Committee. He also serves on the Kingston University MA Publishing Advisory Board.
Under the umbrella of speculative fiction, John is looking for fantasy, science fiction, horror, romantasy, or literary speculative fiction. He has built a reputation as a champion of underrepresented voices and stories, be it from creators hailing from the global majority and their diasporas or neurodiverse authors, and naturally gravitates towards this kind of storytelling. In short, if he’s never read a story like yours before, he wants to see it. 
Adult fantasy: John loves beefy epic fantasy, especially non-Anglo Christian-inspired. Give him an immersive world, a fresh magical or mythic system, and an exciting cast of characters and he’ll be happy. He is a broad church in the genre so loves a political fantasy, swords and sorcery, courtly intrigue, monster hunting and dastardly villains. John is keen to find an urban fantasy that feels fresh and fun and he’s a sucker for a heroic quest narrative. He’s also very open to fantasy that isn’t easily categorised, but it is playing in that world. John is keenly hunting for more historical fantasy, especially inspired by modern history. He’s had fun with mythological retellings in the past, but as ever, let’s make sure it’s shining the spotlight on new stories. He would also love fantasy that centres on types of relationships less celebrated in fantasy, such as established and secure married couples, or siblings. 
NA/YA fantasy: In this genre, most importantly, John wants to have a good time, whether it’s swoon-worthy kisses in lush ball gowns, or gruesome gore and monsters, so send him pacy, plot-filled adventures. He’d love more books that teenage boys would love: Skullduggery Pleasant forever! 
Romantasy: The thriving new romantasy genre comes with its own set of challenges, so John wants to know what makes your romantasy different; what will set it out from the (very crowded!) market. Give it completely barmy stakes, cool and unique new settings, or a love story that will make your jaw drop. To be clear, he’s happily sorted for a human person meets a fae creature in the spooky woods. Also, cosmic romance is the genre of the future. Give him romantasy in space. Easy. 
Horror: John and horror are old friends. He loves horror inspired by myth and folklore, subversive weird horror that leaves your eyebrows in your hairline, historical horror that pulls from ghastly true stories, and anything that you’ll be reading with the light on. He also loves a gothic element and is particularly looking for horror with a strong romantic throughline, fun YA horror, and female & NB horror authors. 
Science fiction: SF is coming back! And John has been shouting about that. He loves to see an adventurous found-family romp through space or an epic, crunchy space opera. Speculative near-future is fun too, in the vein of Black Mirror’s more uplifting episodes, (e.g. San Junipero). He loves YA science fiction as well; the more creative the better. 
Literary: John is open to finding more rich magical realism or something character-led yet supernatural and would love a high-concept mystery, in the vein of Stuart Turton. He also loves spec fic that uses the speculative lightly as a way of confronting a deeper truth in society today. 
Weird stuff: John wants books that will blow people’s minds and defy categorisation. This is hard to describe, but think Gideon The Ninth, The Library At Mount Char, This Is How You Lose The Time War. John loves a pitch that leaves the editors baffled but intrigued. 
Action/Adventure, Historical Adventure, Espionage: John is branching out into non-speculative adventures, such as John Le Carré, Lee Child, Ian Flemming, and Mick Herron. More as his taste develops, but the hunt is on!
Not looking for: military sci-fi or hard SF, or anything with biblical “character wakes up in purgatory/heaven/hell” narratives. The right comedic fantasy has yet to hit his inbox, but please don’t comp Douglas Adams or Sir Terry.
John would like you to submit a covering letter, 1-2 page synopsis and the first three chapters (or 5,000 words whichever is longest) of your manuscript in a single word document.
(In addition to the paid sessions, John is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
The submission deadline is: Wednesday 15th January 2025

SOLD OUT! 22nd January John Baker #Agent121. Looking for: YA/NA FANTASY, SFF, HORROR, ADULT FICTION

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Medication awareness training&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">9:30 - 12:30</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For up to 12 delegates per session</p>

Medication Awareness training is mandatory for all staff who are prompting or assisting clients to take their medications.
About this event
Medication Awareness training is for staff who have had never taken part in Medication training before or staff returning to the profession.
By the end of the course, you will be able to:
Understand medication types and uses
Learn legal and ethical responsibilities
Master medication administration procedures
Know proper storage and disposal methods
Recognize and respond to adverse effects
Develop communication and record-keeping skills
Apply person-centred approaches
Conduct risk assessments.

Location for delegates attending in person
Online via Teams
0798 999 5180. sales@chcaretraining.co.uk

Before you book:
Please do not send along staff who have just worked a nightshift or who will be visiting clients immediately before or immediately after a training session. People arriving tired, stressed or late cannot gain the most benefit from a training course. We reserve the right to turn away individuals too exhausted to focus on the training or staff who turn up late for a course and disturb the flow of the proceedings.
All CH Care Training courses are fully inclusive, but if you have any concerns about a member of staff's ability to participate because of physical, sensory or learning differences then please let us know in confidence in advance, so that we may make the appropriate adjustments.

Cancellations
CH Care Training operates a sliding scale of cancellation; If you cancel more than two weeks before the start date of a course, you can ask for a full refund, to change the names of the delegates being sent along, or to transfer a delegate to another training date. If you give less than two weeks but more than one week's notice of cancellation, 50 percent of the booking can be refunded. If you cancel less than a week from the training delivery date we wont be able to refund. There are no refunds for staff who do not turn up on the day of the training course.
If CH Care Training needs to change the date or cancel a course for any reason we will give you the maximum notice we can. In exceptional circumstances we may cancel a course due to extreme weather or circumstances at the training venue. You will be offered a full refund or the opportunity to transfer your booking to an alternative date.

Please ask your staff to read the following guidance before they attend the course:
Arriving at the Venue
The course will start promptly so please arrive at least 15 minutes before the start time of the training to allow plenty of time to use the toilet, and be seated ready for the start of the course.
You can call Training direct on 0798 999 5180 if you are struggling to arrive on time. Please note that the meeting will be locked to late arrivals 10 minutes after the actual course starts.
When you arrive please come into Reception and a member of staff will come to book you in prior to directing you to the training room. This room is located on the ground floor and is wheelchair accessible.

Covid-Secure Premises
Please do not attend the course if you have symptoms of Covid or are feeling unwell. 

During the course
As this is a working environment please ensure you allow the necessary time and focus to get the best from the material being presented. Please bring pen and paper to make notes during the course. Our training sessions are fun and very interactive. We will encourage plenty of comments, points of view and the sharing of lived experiences. Delegates should not share any sensitive information about a client or organisation. Our session agreement asks delegates to maintain confidentiality about individuals and organisations and to respect the views of others on the course.
All CH Care Training courses are inclusive, but if you have any concerns about your ability to participate, such as sensory or learning differences then please let the Trainer know in confidence before the start of a course, so that they may make the appropriate adjustments.
If the course contains practical elements such as Moving & Handling or First Aid, then please wear appropriate clothing to take part in these activities. You will be asked confidentially if you have any health concerns that could prevent you from taking part in the practical activities. Please let a Trainer know if you have any concerns about taking part in the practical courses.
Refreshments are provided for free. Please bring a packed lunch for any full-day courses.

After the course
We will email you a pdf of the course once the training has finished and we have checked that everyone was able to join. If your Manager booked you onto the course using your work or personal email, or if you book yourself onto a course, you will receive the pdf directly. If your Manager booked you onto the course using your organisation’s email address a copy of the course will be available on request from your Manager.
We will also email a link to an online evaluation and we ask that you please fill this in and return it to us so that we can continue to improve our services. All of our evaluations are gathered anonymously.

If you have any questions, please contact Training on 0798 999 5180 or email sales@chcaretraining.co.uk.

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