Harpenden

<p>Reliability Centred Maintenance (RCM) is commonly used to help establish safe minimum levels of maintenance, determine changes to operating procedures and help establish maintenance regimes and plans. Successful implementation can result in cost savings, machine uptime and improved risk management. But the devil's in the detail - how can you achieve these benefits and successfully implement RCM in your organisation? This programme will help you do just that.</p><p>Note: this is a purely indicative outline. The content, duration, objectives and material used can all be adapted to match your specific requirements.</p>To provide a better understanding of RCM, particularly:<ul><li>What, why, how and who?</li><li>Opportunities and benefits</li><li>Risks</li><li>Cost effectiveness</li></ul><section>
                    					<p><em>Note: this is a purely indicative outline. The content, duration, objectives and material used can all be </em><em>adapted to match your specific requirements.</em></p>			  <h3>1 What is maintenance?</h3><ul><li>Why maintain?</li><li>Traditional maintenance methods</li><li>Common current practices and trends</li></ul> <h3>2 What is Reliability Centred Maintenance?</h3><ul><li>Its history</li><li>Its development</li><li>Current usage</li><li>Where can it be cost-effective?</li></ul> <h3>3 How does it work?</h3><ul><li>Basic features</li><li>Key criteria</li><li>Maintenance options</li><li>Key outcomes</li></ul> <h3>4 Making the business case and preparing the strategy</h3><ul><li>Identifying and quantifying current risks</li><li>Identifying and quantifying current costs</li><li>Motivating decision-makers</li><li>Identifying and empowering those who have to deliver the results</li><li>Educating / gaining buy-in from interested parties</li></ul> <h3>5 Implementation</h3><ul><li>Identify business functions</li><li>Prioritise functions</li><li>Verify correct usage</li><li>Identify failure modes</li><li>Identify the consequences of failure</li><li>Understand the failure process</li><li>Specify the appropriate maintenance action(s)</li></ul> <h3>6 Ongoing requirements</h3><ul><li>Monitoring</li><li>Recording</li><li>Analysis</li><li>Continuous re-evaluation</li></ul> <h3>7 Open discussion</h3><ul><li>Sharing experience and addressing specific issues of interest to participants</li><li>Course review</li><li>Close</li></ul> 


                </section>

The In House Training Company

Car Maintenance

Computer Maintenance

Vehicle Maintenance

Project Risk Management

Plant Maintenance

Aircraft Maintenance

Reliability centred maintenance (In-House)

<p>The ability to influence others is a life skill but also one that has never been so critically useful at work. This one day workshop will set you on the road to discover what you need to be able to think and do that will help you take people with you. This involves learning some new tools and strategies that fit the situation you are in and making sure you use the right skills and behaviours to influence well, whether it is a single person or a room full of cynical expectant people!</p>This workshop will enable you to:<ul><li>Learn about and understand influencing styles and strategies available and formulate plans and ideas on how to use them in influencing situations</li><li>Understand which skills and behaviours to use to be the most effective influencer</li><li>Have greater confidence in situations where they need to influence someone</li><li>Use thinking, speaking and behavioural techniques that enable influencing to be effective and positive</li><li>Review and evaluate learning and have an action plan to take back and implement in the workplace</li></ul><section>
                    <h3>1 Welcome, introductions &amp; getting to know you and why you are here</h3><ul><li>Course objectives</li></ul> <h3>2 Personal objectives</h3><ul><li>Introducing a learning diary</li></ul> <h3>3 Gallery exercise - using images of exemplars brought by participants</h3><ul><li>Plenary discussion</li><li>The skills and behaviours of an exemplar influencer</li></ul> <h3>4 Group task - what does your self-evaluation say?</h3><ul><li>Discussion and conclusions</li></ul> <h3>5 Influencing - what is it? - why do we need it?</h3><ul><li>The current organisational landscape including values and behaviours the influencer operates in</li></ul> <h3>6 Pit Stop - 'pull / push', 'the lost horse' and 'talking at'</h3> <h3>7 Direct / support / delegate / coach: the different choices and approaches to choose from</h3> <h3>8 Updating the learning diary</h3> <h3>9 Power and types of power - its impact on influencing ability and approach and what is within your control</h3><ul><li>Group task and discussion</li></ul> <h3>10 The 5 influencing styles tool</h3><ul><li>Series of tasks and exercises</li><li>Drilling down to a personal action plan for maximising influence</li></ul> <h3>11 'The person with the most flexibility has the most influence'</h3><ul><li>Skills and behaviours for effective influencing</li><li>Exercises and techniques that develop skills for influencing</li></ul> <h3>12 Review and evaluation</h3><ul><li>Action planning</li></ul> 


                </section>

Meeting Skills

Leadership Skills

Counselling Skills

Influence Skills

Influencing Skills

Presentation Skills

Influencing skills at work (In-House)

<p>This very practical one-day IACCM-approved programme enables participants to manage the process of commercial contracting and contract management effectively and efficiently to ensure value for money, improved service, and appropriate relationships. It covers a wide range of contract types in terms of risk and value. The programme empowers participants with the tools and techniques needed to collaborate with all key stakeholders.</p>By the end of the programme participants will be able to:<ul><li>Understand the total process of managing contracts</li><li>Exploit opportunities to extract even more added value</li><li>Develop appropriate relationships with contractors</li><li>Understand and use a range of contracting strategies and options</li><li>Measure and improve contract performance</li><li>Understand the impact of legislation on contract performance</li></ul><section>
                    <h3>1 Welcome</h3><ul><li>Introductions</li><li>Aims and objectives</li><li>Plan for the day</li></ul> <h3>2 Contract management</h3><ul><li>An overview of the contracting process, mapping the 'territory'</li></ul> <h3>3 Contract managers</h3><ul><li>Skills</li><li>Knowledge</li><li>Attributes</li><li>Responsibilities</li></ul> <h3>4 Critical success factors</h3><ul><li>Defining successful outcomes</li><li>Effective stakeholder engagement</li><li>Creating a shared vision of the outcomes</li></ul> <h3>5 Placing contracts</h3><ul><li>How to develop an effective specification and scope of work documents</li><li>How to develop a robust contracting strategy</li><li>Appropriate types of contract</li></ul> <h3>6 Customers and stakeholders</h3><ul><li>Customer and stakeholder analysis</li><li>Managing expectations and the 'shared vision' concept to ensure customer co-operation, satisfaction, and delight</li></ul> <h3>7 Working with suppliers</h3><ul><li>Creating and developing commercial relationships</li><li>Types of relationship</li><li>How to manage difficult relationships</li><li>Contractor motivational issues</li><li>How to use incentives</li></ul> <h3>8 Negotiation and related skills</h3><ul><li>Introduction to key negotiation skills</li><li>Persuading and influencing skills to work with stakeholders to improve outcomes for all</li></ul> <h3>9 Dealing with change</h3><ul><li>Claims and variations</li><li>How to challenge contractor claims and requests for variations by making use of contractual terms</li><li>Specifications to prevent false claims</li></ul> <h3>10 Performance improvement</h3><ul><li>How to measure and improve contractor performance</li><li>Developing KPI systems</li><li>Using contractual terms and conditions and basic legal principles</li></ul> <h3>11 Contract close</h3><ul><li>The importance of effective contract close processes</li></ul> <h3>12 Close</h3><ul><li>Review of key learning points</li><li>Personal action planning</li></ul> 


                </section>

Introduction To Construction

Construction Management

Construction Design & Management (CDM)

Contract Management

Commercial & Contract Management Certification Program (CCM)

Institute of Leadership & Management (ILM)

Introduction to contract management (In-House)

<p>The aim of this course is to expose the commercial context within which technical work is carried out. It is to allow technical staff to understand how they fit into a larger picture, why they may be asked to undertake tasks that may not appear to be technical and the impact their interactions have within the commercial context.</p><p>The scope of the programme includes:</p><p>The course emphasises the collaborative nature of delivery and the need to offer value to customers.</p>The principal training objectives for this programme are to help participants:<ul><li>Understand why technical roles are broader than we might assume</li><li>Appreciate the importance of, and the need to support, sales</li><li>Value the idea of <em>'Good Enough'</em></li><li>Recognise what can affect profitability</li><li>Realise the future needs protecting</li></ul><section>
                    <br /><h3>1 Introduction</h3><br /><br /><ul><li><em>(Course sponsor)</em></li><li>Why this programme has been developed</li><li>Review of participants' needs and objectives</li></ul><br /><br /><br /><h3>2 That's not my job!</h3><br /><br /><ul><li>How we see our own role in work</li><li>How other people see our role</li><li>Stakeholders: who are they and why do they matter?</li><li>The organisational backdrop</li><li>What is my role really?</li></ul><br /><br /><br /><br /><h3>3 Sales and marketing</h3><br /><br /><ul><li>Where does the money come from?</li><li>Where do we find customers?</li><li>The sales process</li><li>One-off sales versus repeat business</li><li>Customer/supplier relationships</li><li>What something costs versus what the customer will pay</li><li>The value chain</li></ul><br /><br /><br /><br /><h3>4 Estimating</h3><br /><br /><ul><li>Purpose of estimates</li><li>The problem with precision</li><li>Five estimating techniques</li></ul><br /><br /><br /><br /><h3>5 Change control</h3><br /><br /><ul><li>Can you just do this for me?</li><li>When being helpful leads to bankruptcy</li><li>How to deal with change requests</li></ul><br /><br /><br /><br /><h3>6 Risk management</h3><br /><br /><ul><li>Risk in projects</li><li>Risk in operations</li><li>Categories of risk</li></ul><br /><br /><br /><br /><h3>7 The value of intellectual property</h3><br /><br /><ul><li>Issues with sharing information</li><li>Commercial in confidence</li><li>Non-disclosure agreements</li></ul><br /><br /><br /><br /><h3>8 Course review and action planning</h3><br /><br /><ul><li><em>(Course sponsor present)</em></li><li>Identify actions to be implemented individually</li><li>What actions should be implemented to improve working with non-technical people?</li><li>Conclusion</li></ul><br />


                </section>

Online Course Marketing

Design & Technology Courses (DT)

Business Communication Skills

Professional Skills Course (PSC)

Trainers Course

Teaching & Training

Commercial awareness for technical people (In-House)

<p>Trade barriers are going up across the globe. And cybercrime is on the increase. The link between the two? The value of trade secrets.</p><p>As countries become increasingly protectionist as regards international trade, so their IP law has been changing, with the result that companies that previously would have sought protection through patents are opting to go down the trade secret route instead. But is this a high-risk strategy? Technology is changing and this is having an impact on forms of commercial co-operation. Collaborative or open forms of innovation by their very nature involve the sharing of intellectual property (IP), and in many instances this IP is in the form of valuable confidential business information (ie, trade secrets). Little surprise, then, that trade secrets disputes have increased accordingly.</p><p>At the same time, the changes in technology make trade secrets more vulnerable to attack, misappropriation, theft.</p><p>So just how effective are the legal protections for trade secrets? How can organisations safeguard the value in their IP (increasingly, the single biggest line in their balance sheets)? This programme is designed to help you address these issues.</p><p>Note: this is an indicative agenda, to be used as a starting point for a conversation between client and consultant, depending on the organisation's specific situation and requirements.</p>This session is designed to give you a deeper understanding of:<ul><li>Emerging trends in trade secrets protection and exploitation</li><li>The current situation in key jurisdictions</li><li>Recent case law</li><li>How leading companies are responding</li><li>The importance of trade secret metadata</li><li>Different external stakeholders and their interests</li><li>Key steps for effective protection of trade secrets</li></ul><section>
                    					<p><em>Note: this is an indicative agenda, to be used as a starting point for a conversation between client and consultant, depending on the organisation's specific situation and requirements.</em></p>			  <h3>1 What are trade secrets?</h3><ul><li>Definitions</li><li>Examples</li><li>Comparison with other forms of IP (patents, confidential information, know-how, copyright)</li></ul> <h3>2 Current trends</h3><ul><li>The various changes taking place affecting trade secrets - legal changes, trade wars, cybercrime, technology, commercial practice</li><li>The current position in the UK, Europe, USA, China, Japan, Russia</li><li>Corporate best practice</li></ul> <h3>3 Trade secret disputes - how to avoid them</h3><ul><li>Trade secret policies, processes and systems</li><li>Administrative, legal and technical protection mechanisms</li><li>The role of employees</li><li>The sharing of trade secrets with others</li></ul> <h3>4 Trade secret disputes - how to manage them</h3><ul><li>Causes</li><li>Anatomy of a trade secret court case</li><li>'Reasonable particularity'</li></ul> <h3>5 Related issues</h3><ul><li>Insurance</li><li>Tax authorities and investigations</li><li>Investor relations</li></ul> <h3>6 Trade secret asset management roadmap</h3><ul><li>Maturity ladder</li><li>First steps</li><li>Pilot projects</li></ul> 


                </section>

Trade & Commerce

Data Protection

International Trade

Business Law

Commercial Law

Trade secrets - the business perspective (In-House)

<p>Increasing sales is the core of objective for all salespeople and it is vital they are given the tools and techniques to thrive in this highly competitive environment. The landscape within which salespeople operate is ever shifting, and now more than ever it is recognised that the key to successful selling is understanding the customer's needs and working collaboratively with them to achieve their objectives.</p><p>This highly practical programme has been developed to support salespeople to develop their all-round sales skills using a customer-focused approach. The course will be fun and informal, using practical exercises to help new and experienced salespeople ensure they are equipped to deal with the challenges of selling.</p>This course will help participants:<ul><li>Develop core sales skills such as building rapport, questioning and presenting benefits</li><li>Identify the roles and goals of key contacts and recognize the importance of consultative selling</li><li>Understand how to achieve sales by uncovering needs, matching benefits and promoting value</li><li>Understand how to structure and control a customer interaction and set clear objectives for each account</li><li>Develop techniques for handling objections, questions and staying positive</li><li>Master the art of closing a sale and gaining agreement</li><li>Understand tactical selling and how to build multiple contacts and relationships</li><li>Develop skill and confidence in selling to both new prospects and existing customers</li></ul><section>
                    <h3>1 Consultative selling - key principles for success</h3><ul><li>Recognise the importance of consultative selling and being client-focused</li><li>Build the right processes to achieving sales targets - questions before features</li><li>Assess your core sales skills; building rapport, asking questions, presenting features and benefits, closing</li></ul> <h3>2 Consultative sales call skills</h3><ul><li>How best to structure and control a customer meeting or call to be client-centric: Four Cs</li><li>The importance of setting clear objectives for each call and account</li><li>Setting the agenda and pre-call preparation</li><li>Planning sessions</li></ul> <h3>3 Your mission, message and meaning - comparative advantage</h3><ul><li>Defining sales messages and USPs; positioning value and quality not price</li><li>Knowing your target product and services and their value to the customer</li><li>Understanding your customers buying role and qualifying the opportunity</li></ul> <h3>4 An effective sales meeting - part 1</h3><ul><li>Opening the sales interview - and building rapport</li><li>Gaining and retaining the full attention of the customer</li><li>Probing and identifying real needs using effective sales questions</li><li>Planning and practice sessions for consultative selling</li></ul> <h3>5 An effective sales meeting - part 2</h3><ul><li>Matching customer needs and wants to products and services available</li><li>Presenting your product or service using features, advantages, and benefits</li><li>Recognising and responding to buying signals and other sales opportunities</li><li>Planning and practice sessions</li></ul> <h3>6 Closing the sale successfully</h3><ul><li>Anticipating objections and seeing them as positives, including price objections</li><li>Handling objections using proven methods and models</li><li>How and when to ask for the sale professionally</li><li>Follow up and follow-through</li><li>Planning and practice sessions</li></ul> 


                </section>

Coaching Skills

Professional Selling Skills (PSS)

Sales Management

Essential selling skills (In-House)

<p>Software comes in a variety of guises - application software, firmware, middleware, system software. Increasingly, however, it doesn't necessarily present that way, especially as the boundaries between software, data and source code are becoming more and more blurred. And as software becomes more complex and more difficult to disentangle, so it becomes harder to manage and to value. But as it becomes more integral to every aspect of a business, so it is ever more important to keep on top of the technical, legal and commercial issues that arise, issues such as:</p><p>To address these issues, organisations need a process for evaluating their current situation from all perspectives and for identifying the key actions they need to take to ensure holistic management of their software. This very practical programme will help set your organisation on the right path.</p><p>Note: this is an indicative agenda, to be used as a starting point for a conversation between client and consultant, depending on the organisation's specific situation and requirements.</p>This programme is designed to give you a deeper understanding of:<ul><li>The technical, legal and commercial risks associated with software development, procurement, use and commercial exploitation</li><li>The most appropriate processes and responsibilities for managing those risks</li></ul><section>
                    					<p><em>Note: this is an indicative agenda, to be used as a starting point for a conversation between client and consultant, depending on the organisation's specific situation and requirements.</em></p>			  <h3>1 Software business model</h3><ul><li>What is the software business model?</li><li>What options exist?</li><li>Has the software business model been thoroughly reviewed to ensure its viability? This means fully understanding the market opportunity, the business environment and customer and end-user expectations.</li></ul> <h3>2 Technology</h3><ul><li>What are the technologies?</li><li>How has the technology selection been validated considering the competitiveness, structure, and potential for future innovation?</li></ul> <h3>3 UI and UX</h3><ul><li>What is the UI and UX? How to best articulate this?</li><li>Has the user interface and user experience been studied from both a subjective and objective view to give insight into customer behaviour?</li></ul> <h3>4 Legal framework / commercial aspects</h3><ul><li>Has the necessary legal framework or commercial aspects that may impact upon use or operation of the software been understood and risks identified and mitigated?</li></ul> <h3>5 Software development</h3><ul><li>What is the software development process?</li><li>Are both the business management and development team's processes resilient in order to improve the company's capability and the maturity of the software?</li></ul> <h3>6 Software quality</h3><ul><li>What is quality?</li><li>What are the metrics around software quality? What is the maturity level, based around a qualitative and quantitative assessment?</li></ul> <h3>7 Intellectual property associated</h3><ul><li>What IP should be considered when it comes to software?</li><li>Does the company understand both the intellectual property risks and potential opportunities associated with this software?</li></ul> <h3>8 Security</h3><ul><li>What does software security mean in this context?</li><li>How is it being addressed?</li></ul> <h3>9 An holistic approach</h3><ul><li>Review of roles and responsibilities to ensure appropriate management and protection</li></ul> 


                </section>

Application Software

Software Architecture

Software Practices

Business Case Development

Software Engineering

Software Development

Software management - the business perspective (In-House)

<p>If your organisation manages contractors then your staff need to understand the health and safety issues. This course is the answer.</p><p>The expert trainer will set out clearly the legal responsibilities of all relevant parties and explore the practical application of these responsibilities with the course participants. The course will then examine the issues associated with the planning of work to be contracted out and the evaluation, selection, control and monitoring of contractors engaged to undertake the work. Although the main focus is on health and safety, the course will also explain how health and safety issues need to be integrated into your organisation's functional management processes to ensure effective control of contractors.</p><p>The course will consider all types of contracted activities, including construction and maintenance, cleaning, security, plant installation, etc.</p>This programme will give participants:<ul><li>A clear understanding of the organisation's legal responsibilities for managing contractors</li><li>The information they need to assess the competence of contractors</li><li>A practical understanding of risk assessment principles and the transfer of risk to contractors</li><li>A step-by-step guide to the key aspects of managing contractors in practice, covering:<ul><li>Planning of the work</li><li>Selecting contractors</li><li>Handover prior to work commencement</li><li>During the work</li><li>Reviewing the work on completion</li></ul></li><li>Practical guidance on the integration of health and safety controls into organisational procedures for contractor management</li></ul><section>
                    <h3>1 Introduction</h3><ul><li>Who are contractors?</li><li>Why manage contractors?</li><li>Different types of contractors</li><li>Costs of poor contractor performance</li></ul> <h3>2 Overview of health and safety law and liability</h3><ul><li>Health and safety law and statutory duties</li><li>Relevance of civil and criminal law</li><li>Enforcement and prosecution</li></ul> <h3>3 Relevant legislation for controlling contractors</h3><ul><li>Health and Safety at Work Act 1974</li><li>Management of Health and Safety at Work Regulations 1999</li><li>Construction (Design and Management) Regulations 1994 (as amended, 2007)</li><li>Other relevant legislation</li><li>Contract law</li></ul> <h3>4 Managing contractors in practice</h3><ul><li>Exercise - how well is it happening?</li><li>The objectives</li><li>Five step approach<ul><li>Planning of the work</li><li>Selecting contractors</li><li>Handover prior to work commencement</li><li>During the work</li><li>Reviewing the work on completion</li></ul></li></ul> <h3>5 Planning the work</h3><ul><li>Scope and extent</li><li>Risk assessment</li><li>Interface and other activities</li><li>Who controls what?</li><li>Contract arrangements</li></ul> <h3>6 Selecting the right contractor(s)</h3><ul><li>Locating contractor organisations</li><li>Selection the right contractors</li><li>Assessing contractor competence</li><li>Approved lists/frameworks</li><li>Tender process</li></ul> <h3>7 Pre-work commencement</h3><ul><li>Co-ordination and co-operation</li><li>Exchange of information</li><li>Contractor risk assessments and method statements</li><li>Permits to work</li><li>Case study exercise</li></ul> <h3>8 During contract work</h3><ul><li>Communication and liaison</li><li>Supervision and inspection of the work</li><li>Inspection and reporting procedures</li><li>Security issues</li><li>Facilities and access</li></ul> <h3>9 Reviewing work on completion</h3><ul><li>Why, what and how?</li><li>Achieving continuous improvement in contractor performance</li></ul> <h3>10 Questions, discussion and review</h3> 


                </section>

Construction Safety

Site Management Safety Training Scheme (SMSTS)

Health & Safety

Client Contractor National Safety Group (CCNSG)

Health & Safety At Work

Control of contractors (In-House)

<p>This programme concentrates on the core planning skills needed to develop sound practical project plans in a team environment. This enables the plan to be modified should requirements change or difficulties arise.</p><p>The programme also gives participants the confidence to practise those skills and apply them in the work environment and deliver their projects more successfully in the future.</p>Participants learn fundamental project management concepts and terminology, demystifying the project management process, and, in particular, how to:<ul><li>Break a project down into manageable sections and ensure nothing is left out</li><li>Understand and apply estimating techniques to develop realistic estimates</li><li>Sequence work effectively and carry out critical path analysis to determine project duration and which tasks to pay closest attention to</li><li>Manage project risk effectively to protect project value</li><li>Monitor, control and re-plan the project to best keep it on track</li><li>Close out the project and ensure the project comes to an orderly end</li></ul><section>
                    <h3>1 Introduction</h3><ul><li>Self-introductions and personal objectives</li><li>Course objectives</li><li>Sharing of project issues</li></ul> <h3>2 Project management concepts</h3><ul><li>Characteristics of a project and what should be kept as operational responsibilities</li><li>Understanding the triple and quadruple constraints - and their limitations</li><li>Prioritising requirements through the MOSCOW technique</li><li>Product <em>v</em> project life cycle</li><li>Key project roles and responsibilities - the importance of sponsorship and clarity of roles</li></ul> <h3>3 Starting a project, and the importance of the terms of reference / project brief</h3><ul><li>Avoiding the pressure to 'just do it'!</li><li>The importance and benefits of planning</li><li>The best time to learn!</li><li>Initial project documentation - the BOSCARDI approach</li></ul> <h3>4 Breaking the work down</h3><ul><li>Understanding alternative breakdown structures such as the product breakdown structure and work breakdown structure</li><li>Guidelines for creating a work breakdown structure to ensure the full work scope is identified</li></ul> <h3>5 Estimating</h3><ul><li>Alternative estimating techniques and associated confidence levels</li><li>Further considerations - loss and resource factors</li></ul> <h3>6 Organising the work</h3><ul><li>Use of network diagrams to develop a clear sequence of work</li><li>Critical path analysis and calculating the project duration and task float - and usage</li></ul> <h3>7 The management of project risk</h3><ul><li>Understanding the nature of project risk</li><li>The risk analysis and risk management processes</li><li>How to best manage threats and opportunities</li><li>Running a risk workshop</li><li>Using the risk register</li></ul> <h3>8 Scheduling the work</h3><ul><li>The importance of the Gantt chart and understanding its limitations</li><li>The Gantt chart layout and using alternative views such as the tracking Gantt</li><li>Using alternative dependencies</li></ul> <h3>9 Resource issues</h3><ul><li>Assigning resources and resolving resource overloads</li><li>Crashing and fast-tracking your project and potential issues to look out for</li></ul> <h3>10 Controlling the project</h3><ul><li>The control cycle and alternative feedback mechanisms</li><li>Alternative progress reporting</li><li>Assessing the impact</li><li>The importance of re-planning</li><li>The benefits of control</li><li>Change control - the importance of impact analysis</li><li>The steps of change control and the use of the issue register</li></ul> <h3>11 Closing the project</h3><ul><li>The project closure checklist</li><li>Reviewing the project - things to avoid</li><li>Developing meaningful lessons and ensuring they are applied effectively</li><li>The post-project review - its importance to the organisation</li></ul> 


                </section>

Project Management Institute (PMI)

Project Management Qualification (PMQ)

Project Leadership

Project Management Professional (PMP)

Project Management

Google Project Management

Project planning and control (In-House)

<p>When managers have too many decisions to make, it can have a serious impact on the speed and efficiency of the organisation. When those decisions are commercial ones, the results can wreak havoc with the bottom line.</p><p>Often the problem arises when those below them or in operational areas of the organisation aren't equipped or allowed to make a decision for themselves. Issues get passed back up and that wastes time.</p><p>This programme provides a solution, giving your entire team the skills to:</p><p>And most importantly, they'll be able to do this in line with the broader aims and commercial objectives of the business.</p>By the end of the programme participants will be able to:<ul><li>Fully appreciate the importance of effective decision-making in business</li><li>Use the five-step 'Stop, Think, Act!' decision-making process</li><li>Stop leaping to conclusions</li><li>Really understand the situations and decisions they are dealing with</li><li>Identify good options</li><li>Evaluate those options</li><li>Make decisions and then put them into action</li><li>Apply these tools and techniques to all their decisions in future</li></ul><section>
                    <h3>1 Understanding the business we work in</h3><ul><li>What are the critical factors in our business?</li><li>What is the SWOT analysis for our business?</li></ul> <h3>2 Understanding what decision-making is</h3> <h3>3 Background</h3><ul><li>Culture of 'having to be doing'</li><li>To change things we have to think about it!</li><li>We are paid to make decisions!</li></ul> <h3>4 Recognise the opportunity to make a decision</h3> <h3>5 The 'Stop, Think, Act!' technique</h3> <h3>6 STOP!</h3><ul><li>Recognise the opportunity to make a decision</li><li>Don't leap to conclusions</li><li>Get ready to think</li><li>Initial questions:<ul><li>Is this my decision? (Do I have the authority?)</li><li>Who is this going to affect? (Do they need to be included?)</li><li>When do I need to make the decision? (What's the timeline?)</li></ul></li></ul> <h3>7 THINK!</h3><ul><li>The 3 Cs - making sure we understand the decisions we have to make</li><li>What is the context of this decision?<ul><li>What is the overall situation?</li><li>Why is this decision important?</li><li>What do we need to achieve?</li><li>What will success look like?</li></ul></li><li>Do I have clarity about the decision I need to make?<ul><li>Can I write it down?</li><li>Can I express it clearly in two sentences?</li></ul></li><li>What are the criteria?<ul><li>What are the critical commercial factors that we will use to select our options?</li><li>What will we use to measure the business success?</li></ul></li></ul> <h3>8 ACT!</h3><ul><li>Identifying options</li><li>What data do I need to collect?<ul><li>Issues with today's overload</li><li>Identifying what will help you</li></ul></li><li>Select options<ul><li>How many options?</li><li>Must match your criteria</li><li>Must achieve success</li><li>'Decision compass' exercise</li></ul></li><li>Analyse options<ul><li>Tabular method</li><li>Risk analysis (likelihood <em>v</em> effect)</li><li>Head, heart and gut (is there any organisational history/bias that we are up against?)</li></ul></li><li>Making your decision</li><li>Taking it to action<ul><li>First actions</li><li>Planning how to make it happen</li></ul></li></ul> 


                </section>

Business Leadership

Organisational Skills

Decision Making

Strategic Thinking

Management Skills

Commercial decision-making - 'Stop, Think, Act!' (In-House)

<p id="isPasted" style="margin: 0cm; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin: 0cm;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 14px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0);">Course Overview</span></strong></p><p id="isPasted" style="margin: 0cm; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin: 0cm;"><br fr-original-style="" style="box-sizing: border-box;"></p><p id="isPasted" style="margin: 0cm; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin: 0cm;">Teaching
the theory and practise of suicide intervention skills that can be applied in
any professional or personal setting, captured in a one-day event accredited by
City and Guilds of London. We use only the most experienced suicide prevention
trainers to deliver this unique learning experience: for anyone who seeks
greater understanding and confidence to intervene with people at risk of
suicide. </p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"> </span>













The
Suicide First Aid through Understanding Suicide Intervention (SFAUSI) course
gives learners the knowledge and tools to understand that suicide is one of the
most preventable deaths and some basic skills can help someone with thoughts of
suicide stay safe from their thoughts and stay alive.&nbsp;</p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;"><br fr-original-style="" style="box-sizing: border-box;"></span></strong></span></p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;">Course Content</span></strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">SFAUSI is comprised of 4 parts, each 90 minutes duration. The
programme teaches and practices the skills and knowledge needed to identify
someone who may be thinking about suicide and competently intervene to help
create suicide- safety as a first aid approach.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Part 1&nbsp;</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Introduction to: the day;
     programme; ourselves and suicide prevention </span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Stigma, Survivors of
     bereavement by suicide and the Hidden Toll</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Suicide thoughts and suicide
     behaviour</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Intention of behaviour Versus
     Outcome of behaviour</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Possible Causes of Suicidal
     thoughts</span></li></ul><div fr-original-style="" style="box-sizing: border-box;">Part 2</div><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Suicide &ndash; the Ripple Effect</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Population-based approach to
     suicide prevention </span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Partnership working</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Working with attitudes and
     values</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">&ldquo;I&rsquo;m so glad you told me&rdquo; -
     Audio visual</span>&nbsp;</li></ul><div fr-original-style="" style="box-sizing: border-box;">Part 3</div><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Meeting the needs of a person
     who is thinking about suicide</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Suicide-Safety Guide</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Step 1 &ndash; Recognising suicide
     and asking about suicide</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Step 2 &ndash; Understanding
     options </span><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt"><br fr-original-style="" style="box-sizing: border-box;"></span></li></ul><div id="isPasted" fr-original-style="" style="box-sizing: border-box;">Part 4</div><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" fr-original-class="fr-close-ul" style="box-sizing: border-box;">&nbsp;<span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Step 3 &ndash; Safeguarding suicide</span></span></div></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Suicide-safety and self-care</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">The risk assessment approach</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Suicide and suicide gestures</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Future learning&nbsp;</span></li></ul><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-size: 14px; font-family: Calibri, sans-serif;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p id="isPasted" style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;">Format</span></strong></span></p><p id="isPasted" style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;"><br fr-original-style="" style="box-sizing: border-box;"></span></strong></span></p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'>






</p><p style="margin: 0in; font-family: Calibri; font-size: 12pt; color: black; box-sizing: border-box;" fr-original-style="margin:0in;font-family:Calibri;font-size:12.0pt;color:black">Taught
over 6 hours using tutor facilitated Socratic learning, tutor-led practise
session, mini lectures, group work and audio-visual presentations. This is a
highly interactive and emotionally engaging learning experience.&nbsp;</p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-size: 14px; font-family: Calibri, sans-serif;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;">Pre-training requirement</span></strong></span></p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;"><br fr-original-style="" style="box-sizing: border-box;"></span></strong></span></p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-size: 14px; font-family: Calibri, sans-serif;">No previous experience or training is necessary. Participants will be asked to self-reflect and empathise with a person having thoughts of suicide. There is no expectation on participants to share personal experiences.&nbsp;</span></p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-size: 14px; font-family: Calibri, sans-serif;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;">Who should attend?&nbsp;</span></strong></span></p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;"><br fr-original-style="" style="box-sizing: border-box;"></span></strong></span></p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-size: 14px; font-family: Calibri, sans-serif;">Multi-sector managers and practitioners including health, housing, social care, education, criminal justice, call centre operators, private, voluntary and public sector workers and community groups or members.&nbsp;</span></p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-size: 14px; font-family: Calibri, sans-serif;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p style="margin: 0in; font-family: Calibri; font-size: 12pt; color: black; box-sizing: border-box;" fr-original-style="margin:0in;font-family:Calibri;font-size:12.0pt;color:black"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Accreditation</strong>
</p><p style="margin: 0in; font-family: Calibri; font-size: 12pt; color: black; box-sizing: border-box;" fr-original-style="margin:0in;font-family:Calibri;font-size:12.0pt;color:black">&nbsp;</p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'>













</p><p style="margin: 0in; font-family: Calibri; font-size: 12pt; color: black; box-sizing: border-box;" fr-original-style="margin:0in;font-family:Calibri;font-size:12.0pt;color:black">Participants
can choose to register for the City and Guilds accredited unit of learning for
an additional fee of &pound;85 per person. This involves completion of a written
assignment. </p>

Course Overview


Teaching
the theory and practise of suicide intervention skills that can be applied in
any professional or personal setting, captured in a one-day event accredited by
City and Guilds of London. We use only the most experienced suicide prevention
trainers to deliver this unique learning experience: for anyone who seeks
greater understanding and confidence to intervene with people at risk of
suicide. 
   The
Suicide First Aid through Understanding Suicide Intervention (SFAUSI) course
gives learners the knowledge and tools to understand that suicide is one of the
most preventable deaths and some basic skills can help someone with thoughts of
suicide stay safe from their thoughts and stay alive. 


Course Content
SFAUSI is comprised of 4 parts, each 90 minutes duration. The
programme teaches and practices the skills and knowledge needed to identify
someone who may be thinking about suicide and competently intervene to help
create suicide- safety as a first aid approach. 
Part 1 
Introduction to: the day; programme; ourselves and suicide prevention
Stigma, Survivors of bereavement by suicide and the Hidden Toll
Suicide thoughts and suicide behaviour
Intention of behaviour Versus Outcome of behaviour
Possible Causes of Suicidal thoughts
Part 2
Suicide – the Ripple Effect
Population-based approach to suicide prevention
Partnership working
Working with attitudes and values
“I’m so glad you told me” - Audio visual
Part 3
Meeting the needs of a person who is thinking about suicide
Suicide-Safety Guide
Step 1 – Recognising suicide and asking about suicide
Step 2 – Understanding options
Part 4
Step 3 – Safeguarding suicide
Suicide-safety and self-care
The risk assessment approach
Suicide and suicide gestures
Future learning


Format


 
Taught
over 6 hours using tutor facilitated Socratic learning, tutor-led practise
session, mini lectures, group work and audio-visual presentations. This is a
highly interactive and emotionally engaging learning experience. 


Pre-training requirement


No previous experience or training is necessary. Participants will be asked to self-reflect and empathise with a person having thoughts of suicide. There is no expectation on participants to share personal experiences. 


Who should attend? 


Multi-sector managers and practitioners including health, housing, social care, education, criminal justice, call centre operators, private, voluntary and public sector workers and community groups or members. 


Accreditation

 
  
Participants
can choose to register for the City and Guilds accredited unit of learning for
an additional fee of £85 per person. This involves completion of a written
assignment. 

Changing Minds Training

Suicide First Aid

Public Suicide First Aid through Understanding Suicide Intervention (SFAUSI)

General Admission

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The primary audience for this course is any IT, facilities or data centre professional who works in and around the data centre and who has the responsibility to achieve and improve the availability and manageability of the data centre.</p>Overview<p>After completion of the course the participant will be able to:? Choose an optimum site for mission-critical data centre based on current and future needs? Describe all components that are important for high availability in a data centre and how to effectively setup the data centre? Name and apply the various industry standards? Describe the various technologies for UPS, fire suppression, cooling, monitoring systems, cabling standards, etc, and to select and apply them effectively to cost-efficiently enhance the high-availability of the data centre.? Review the electrical distribution system to avoid costly downtime? Enhance cooling capabilities and efficiency in the data centre by using existing and new techniques and technologies for the increased cooling requirements of the future? Design a highly reliable and scalable network architecture and learn how to ensure installers apply proper testing techniques? Create effective maintenance contracts with equipment suppliers ensuring the best return on investment? Setup effective data centre monitoring ensuring the right people get the right message? Ensure proper security measures, both procedural and technical, are established to safeguard your company's valuable information in the data centre</p><p>The course will address how to setup and improve key aspects such as power, cooling, security, cabling, safety, etc., to ensure a high available data centre. It will also address key operations and maintenance aspects.</p></div><div id="course-pills-2"><h4>The Data Centre, it?s Importance and Causes for Downtime</h4><h4>Data Centre Standards and Best Practices</h4><h4>Data Centre Location, Building and Construction</h4><ul><li>Selecting appropriate sites and buildings and how to avoid pitfalls<br />Various components of an effective data centre and supporting facilities setup</li></ul><h4>Raised Floor/Suspended Ceiling</h4><ul><li>Uniform, concentrated and rolling load definitions<br />Applicable standards<br />Raised Floor guidelines<br />Signal Reference Grid, grounding of racks<br />Disability act and regulations<br />Suspended ceiling usage and requirements</li></ul><h4>Light</h4><ul><li>Standards<br />Light fixture types and placement<br />Emergency lighting, Emergency Power Supply (EPS)</li></ul><h4>Power Infrastructure</h4><ul><li>Power infrastructure layout from generation to rack level<br />ATS and STS systems<br />Redundancy levels and techniques<br />Three-phase and single-phase usage<br />Power distribution options within the computer room<br />Power cabling versus bus bar trunking<br />Bonding versus grounding<br />Common Mode Noise and isolation transformers<br />Distribution boards, form factors and IP-protection grades<br />Power quality guidelines<br />Real power versus apparent power<br />How to size and calculate load in the data centre Generators<br />Static and dynamic UPS systems, selection criteria, how they operate and energy efficiency option<br />Battery types, correct selection and testing<br />Thermo-graphics</li></ul><h4>Electro Magnetic Fields</h4><ul><li>Electrical fields and magnetic fields definitions and units of measurements<br />Sources of EMF<br />Effects of EMF on human health and equipment<br />(H)EMP<br />Standards<br />EMF shielding solutions</li></ul><h4>Equipment Racks</h4><ul><li>Rack standards, properties and selection criteria<br />Security considerations<br />Power rail/strip options</li></ul><h4>Cooling Infrastructure</h4><ul><li>Temperature and humidity recommendations<br />Cooling measurement units and conversion rates<br />Sensible and latent heat definitions<br />Differences between comfort and precision cooling<br />Overview of different air conditioner technologies<br />Raised floor versus non-raised floor cooling<br />Placement of air conditioner units and limitations to be observed<br />Supplemental cooling options<br />Cold aisle/hot aisle containment</li></ul><h4>Water Supply</h4><ul><li>Importance of water supply and application areas<br />Backup water supply techniques</li></ul><h4>Designing a Scalable Network Infrastructure</h4><ul><li>The importance of a Structured Cabling System<br />Planning considerations<br />Copper and Fiber cable technology and standards<br />ANSI/TIA-942 Cabling hierarchy and recommendations<br />Testing and verification<br />SAN storage cabling<br />Network redundancy<br />Building-to-building connectivity<br />Network monitoring system requirements</li></ul><h4>Fire Suppression</h4><ul><li>Standards for fire suppression<br />Detection systems<br />Various total flooding fire suppression techniques and systems, their benefits and disadvantages<br />Handheld extinguishers<br />Signage and safety<br />Regulatory requirements and best practices</li></ul><h4>Data Centre Monitoring</h4><ul><li>Data centre monitoring requirements<br />EMS versus BMS<br />Water leak detection systems<br />Notification options and considerations</li></ul><h4>Operational Security and Safety Practices</h4><ul><li>Data centre security layers<br />Physical, infrastructure and organisational security<br />Safety measures and essential signage</li></ul><h4>Labelling</h4><ul><li>Choosing a labelling scheme<br />Recommended labelling practices<br />Network labelling</li></ul><h4>Documentation</h4><ul><li>How to setup proper documentation<br />Document management policies and procedures</li></ul><h4>Cleaning</h4><ul><li>Cleaning practices for the data centre</li></ul><h4>MTBF/MTTR</h4><ul><li>Standards and definitions<br />Calculation models<br />The ?real? value</li></ul><h4>Maintenance Contracts/SLA/OLA</h4><h4>EXAM: Certified Data Centre Professional</h4></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Centre Professional (CDCP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Centre Professional (CDCP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

IT Certifications

Certified Cloud Security Professional (CCSP)

AWS Certified Cloud Practitioner

Certified in Data Protection (CDP)

Certified Cyber Professional (CCP)

Certified Data Centre Professional (CDCP)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Be it a career change, an exciting new hobby, perfecting existing skills or simply enhancing professional employment prospects&ndash; we help you unlock creativity through our industry aligned all-encompassing Graphic Design Course.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">" Having done my level 1 and level 2 in graphic design, I felt that I still had gaps in my knowledge and I wasn&#39;t comfortable with what I knew. I signed up with Blue Sky Graphics and I am really glad I did. I am definitely better now than when I started and this is all thanks to my tutor and Blue Sky Graphics 🙂 "</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section data-id="a1c66d1" data-element_type="section" data-settings='{"background_background":"classic"}' style="color: rgb(74, 74, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(74, 74, 74);"><div data-id="a6cdb97" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><div data-id="adfa4f2" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A Comprehensive Advanced Course</strong></p></div><div data-id="8058df1" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The graphic design course is a structured academic and industry aligned advanced course suitable for complete beginners, intermediates or those wanting to improve their existing skill set. The graphic design course is comprehensive and through our teaching methodology is designed to train participants to become professional Graphic Designers. There is an emphasis on corporate illustration, composition, painting and logos as well as advertisement designs while focusing on vectors, lines, features, shapes, and spaces. All this will be integrated into how graphic elements are printed after they are processed in graphic design software for the purpose of visually illustrating emotions and messages.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">During the course you will be exposed to:&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">advertisements, magazines, newspapers, corporate graphic designs particular to company cultures and brand identity, stationery, letterheads, business cards, logos, books, packaging and much more.</strong></p></div><div data-id="68acc2a" data-element_type="widget" data-widget_type="image.default" fr-original-style="" style="box-sizing: border-box;"><img width="1024" height="692" alt="" data-srcset="https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-1024x692.webp 1024w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-300x203.webp 300w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-768x519.webp 768w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456.webp 1440w" data-src="https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-1024x692.webp" data-sizes="(max-width: 1024px) 100vw, 1024px" src="https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-1024x692.webp" sizes="(max-width: 1024px) 100vw, 1024px" srcset="https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-1024x692.webp 1024w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-300x203.webp 300w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-768x519.webp 768w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456.webp 1440w" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></div><div data-id="e3de655" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The graphic design course teaches you to understand and learn how to operate a labyrinthine yet amazing world of Adobe software. With this software we explore the uses of words, shapes, textures, forms, sizes and colours to communicate by combining ideas and images to make a new concept. Graphic design through common misconception is not just about layout and typography, but much more about ideas behind visual meaning. Graphic design can make a company more successful in the world if it makes communication smart, attractive and able to captivate its audience. Graphic design can effectively be used by businesses to make (or break) their brand identity, increase sales, promote web traffic or promote services and products through advertising on their websites to convey complex data to its readers in a clear way.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Elements of graphic design include:&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Colour, Size, Texture, Line, Shape, Space and, Form</strong>. It is important that each element is understood correctly, and this is one of the key principles we teach on our graphic design course. In other terms, graphic design communicates certain ideas or messages through visuals. These visuals can be as simple as a business logo, or as complex as pages of web design. This course goes beyond just the practical side of graphic design and includes the theory and substance behind modern graphic design.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Your teacher will guide you on:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">What salary you can expect at the start of your career?<br fr-original-style="" style="box-sizing: border-box;">How to get new clients for your business for freelance designers ?<br fr-original-style="" style="box-sizing: border-box;">How to find work for the new graphic designer starting out in the big world?<br fr-original-style="" style="box-sizing: border-box;">How to quickly integrate into the graphic design field?<br fr-original-style="" style="box-sizing: border-box;">How to combine working from home versus working at a studio ?</p></div><div data-id="9eeb2d6" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div></div></section><section data-id="9dd6ca4" data-element_type="section" data-settings='{"background_background":"classic"}' style="color: rgb(74, 74, 74); box-sizing: border-box;" fr-original-style=" color: rgb(74, 74, 74);"><div data-id="c7b1c39" data-element_type="column" data-settings='{"background_background":"classic"}' fr-original-style="" style="box-sizing: border-box;"><div data-id="d1226d1" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 style="color: rgb(44, 132, 238); box-sizing: border-box;" fr-original-style=" color: rgb(44, 132, 238);">Begin one-to-one online learning with your very own private tutor</h2></div></div></section><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://images.cademy.co.uk/0832ed64-c289-46fe-8a61-ae4fb9d9c688/14e85caa-6eee-4593-8ec3-48bdfc839153/original.webp" style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"></p><div data-id="833cc17" data-element_type="widget" data-widget_type="heading.default" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div data-id="833cc17" data-element_type="widget" data-widget_type="heading.default" style="color: rgb(74, 74, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(74, 74, 74);"><h2 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Interested?</h2></div><div data-id="63ead7e" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(12, 12, 12); box-sizing: border-box;" fr-original-style=" color: rgb(12, 12, 12);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our course is 7 months long, consisting of 1 hour 30 minutes of online one-to-one sessions. When you enrol at Blue Sky Graphics expect at least 90 minutes of class sessions and 2 &ndash; 4 hours of homework per week.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If we accommodate the course delivery into a shorter time frame, (for e.g. over 4 months instead of 7 months the Flexi 3 doubles from &pound;265.00 to &pound;450.00 over 4 months) the instalment is billed at the delivery rate.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The cost of traditional schooling is typically more expensive than online courses, but in the end it all comes down to how good the tutors are. With our online courses you can gain skills that are a necessity for graphic design remotely.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">That&rsquo;s right! Learn the skills needed to use Photoshop, Illustrator, InDesign and portfolio!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The online courses cost &pound;1799.00 (VAT inclusive) with no extra hidden costs and there are affordable instalment options too. Pay via debit or credit card or use a payment plan. A deposit of &pound;294.00 is required to secure your position.</p></div></div><div data-id="63ead7e" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(12, 12, 12); box-sizing: border-box;" fr-original-style=" color: rgb(12, 12, 12);"><br fr-original-style="" style="box-sizing: border-box;"></div>

Graphic Design Courses Birmingham

Graphic Design

GRAPHIC DESIGN COURSE

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>The Microsoft Security Operations Analyst collaborates with organizational stakeholders to secure information technology systems for the organization. Their goal is to reduce organizational risk by rapidly remediating active attacks in the environment, advising on improvements to threat protection practices, and referring violations of organizational policies to appropriate stakeholders. Responsibilities include threat management, monitoring, and response by using a variety of security solutions across their environment. The role primarily investigates, responds to, and hunts for threats using Microsoft Sentinel, Microsoft Defender for Cloud, Microsoft 365 Defender, and third-party security products. Since the Security Operations Analyst consumes the operational output of these tools, they are also a critical stakeholder in the configuration and deployment of these technologies.</p><p></p><p></p><p>Learn how to investigate, respond to, and hunt for threats using Microsoft Sentinel, Microsoft Defender for Cloud, and Microsoft 365 Defender. In this course you will learn how to mitigate cyberthreats using these technologies. Specifically, you will configure and use Microsoft Sentinel as well as utilize Kusto Query Language (KQL) to perform detection, analysis, and reporting. The course was designed for people who work in a Security Operations job role and helps learners prepare for the exam SC-200: Microsoft Security Operations Analyst.</p><p></p>Prerequisites<p></p><li>Basic understanding of Microsoft 365</li>  <li>Fundamental understanding of Microsoft security, compliance, and identity products</li>   <li> Intermediate understanding of Windows 10</li>  <li> Familiarity with Azure services, specifically Azure SQL Database and Azure Storage</li>   <li> Familiarity with Azure virtual machines and virtual networking</li>   <li>Basic understanding of scripting concepts.</li><p></p></div><div id="course-pills-2"><h3>1 - Introduction to Microsoft 365 threat protection</h3> <ul> <li>Explore Extended Detection &amp; Response (XDR) response use cases</li> <li>Understand Microsoft Defender XDR in a Security Operations Center (SOC)</li> <li>Explore Microsoft Security Graph</li> <li>Investigate security incidents in Microsoft Defender XDR</li> </ul> <h3>2 - Mitigate incidents using Microsoft 365 Defender</h3> <ul> <li>Use the Microsoft Defender portal</li> <li>Manage incidents</li> <li>Investigate incidents</li> <li>Manage and investigate alerts</li> <li>Manage automated investigations</li> <li>Use the action center</li> <li>Explore advanced hunting</li> <li>Investigate Microsoft Entra sign-in logs</li> <li>Understand Microsoft Secure Score</li> <li>Analyze threat analytics</li> <li>Analyze reports</li> <li>Configure the Microsoft Defender portal</li> </ul> <h3>3 - Protect your identities with Microsoft Entra ID Protection</h3> <ul> <li>Microsoft Entra ID Protection overview</li> <li>Detect risks with Microsoft Entra ID Protection policies</li> <li>Investigate and remediate risks detected by Microsoft Entra ID Protection</li> </ul> <h3>4 - Remediate risks with Microsoft Defender for Office 365</h3> <ul> <li>Automate, investigate, and remediate</li> <li>Configure, protect, and detect</li> <li>Simulate attacks</li> </ul> <h3>5 - Safeguard your environment with Microsoft Defender for Identity</h3> <ul> <li>Configure Microsoft Defender for Identity sensors</li> <li>Review compromised accounts or data</li> <li>Integrate with other Microsoft tools</li> </ul> <h3>6 - Secure your cloud apps and services with Microsoft Defender for Cloud Apps</h3> <ul> <li>Understand the Defender for Cloud Apps Framework</li> <li>Explore your cloud apps with Cloud Discovery</li> <li>Protect your data and apps with Conditional Access App Control</li> <li>Walk through discovery and access control with Microsoft Defender for Cloud Apps</li> <li>Classify and protect sensitive information</li> <li>Detect Threats</li> </ul> <h3>7 - Respond to data loss prevention alerts using Microsoft 365</h3> <ul> <li>Describe data loss prevention alerts</li> <li>Investigate data loss prevention alerts in Microsoft Purview</li> <li>Investigate data loss prevention alerts in Microsoft Defender for Cloud Apps</li> </ul> <h3>8 - Manage insider risk in Microsoft Purview</h3> <ul> <li>Insider risk management overview</li> <li>Create and manage insider risk policies</li> <li>Investigate insider risk alerts</li> <li>Take action on insider risk alerts through cases</li> <li>Manage insider risk management forensic evidence</li> <li>Create insider risk management notice templates</li> </ul> <h3>9 - Investigate threats by using audit features in Microsoft Defender XDR and Microsoft Purview Standard</h3> <ul> <li>Explore Microsoft Purview Audit solutions</li> <li>Implement Microsoft Purview Audit (Standard)</li> <li>Start recording activity in the Unified Audit Log</li> <li>Search the Unified Audit Log (UAL)</li> <li>Export, configure, and view audit log records</li> <li>Use audit log searching to investigate common support issues</li> </ul> <h3>10 - Investigate threats using audit in Microsoft Defender XDR and Microsoft Purview (Premium)</h3> <ul> <li>Explore Microsoft Purview Audit (Premium)</li> <li>Implement Microsoft Purview Audit (Premium)</li> <li>Manage audit log retention policies</li> <li>Investigate compromised email accounts using Purview Audit (Premium)</li> </ul> <h3>11 - Investigate threats with Content search in Microsoft Purview</h3> <ul> <li>Explore Microsoft Purview eDiscovery solutions</li> <li>Create a content search</li> <li>View the search results and statistics</li> <li>Export the search results and search report</li> <li>Configure search permissions filtering</li> <li>Search for and delete email messages</li> </ul> <h3>12 - Protect against threats with Microsoft Defender for Endpoint</h3> <ul> <li>Practice security administration</li> <li>Hunt threats within your network</li> </ul> <h3>13 - Deploy the Microsoft Defender for Endpoint environment</h3> <ul> <li>Create your environment</li> <li>Understand operating systems compatibility and features</li> <li>Onboard devices</li> <li>Manage access</li> <li>Create and manage roles for role-based access control</li> <li>Configure device groups</li> <li>Configure environment advanced features</li> </ul> <h3>14 - Implement Windows security enhancements with Microsoft Defender for Endpoint</h3> <ul> <li>Understand attack surface reduction</li> <li>Enable attack surface reduction rules</li> </ul> <h3>15 - Perform device investigations in Microsoft Defender for Endpoint</h3> <ul> <li>Use the device inventory list</li> <li>Investigate the device</li> <li>Use behavioral blocking</li> <li>Detect devices with device discovery</li> </ul> <h3>16 - Perform actions on a device using Microsoft Defender for Endpoint</h3> <ul> <li>Explain device actions</li> <li>Run Microsoft Defender antivirus scan on devices</li> <li>Collect investigation package from devices</li> <li>Initiate live response session</li> </ul> <h3>17 - Perform evidence and entities investigations using Microsoft Defender for Endpoint</h3> <ul> <li>Investigate a file</li> <li>Investigate a user account</li> <li>Investigate an IP address</li> <li>Investigate a domain</li> </ul> <h3>18 - Configure and manage automation using Microsoft Defender for Endpoint</h3> <ul> <li>Configure advanced features</li> <li>Manage automation upload and folder settings</li> <li>Configure automated investigation and remediation capabilities</li> <li>Block at risk devices</li> </ul> <h3>19 - Configure for alerts and detections in Microsoft Defender for Endpoint</h3> <ul> <li>Configure advanced features</li> <li>Configure alert notifications</li> <li>Manage alert suppression</li> <li>Manage indicators</li> </ul> <h3>20 - Utilize Vulnerability Management in Microsoft Defender for Endpoint</h3> <ul> <li>Understand vulnerability management</li> <li>Explore vulnerabilities on your devices</li> <li>Manage remediation</li> </ul> <h3>21 - Plan for cloud workload protections using Microsoft Defender for Cloud</h3> <ul> <li>Explain Microsoft Defender for Cloud</li> <li>Describe Microsoft Defender for Cloud workload protections</li> <li>Enable Microsoft Defender for Cloud</li> </ul> <h3>22 - Connect Azure assets to Microsoft Defender for Cloud</h3> <ul> <li>Explore and manage your resources with asset inventory</li> <li>Configure auto provisioning</li> <li>Manual log analytics agent provisioning</li> </ul> <h3>23 - Connect non-Azure resources to Microsoft Defender for Cloud</h3> <ul> <li>Protect non-Azure resources</li> <li>Connect non-Azure machines</li> <li>Connect your AWS accounts</li> <li>Connect your GCP accounts</li> </ul> <h3>24 - Manage your cloud security posture management?</h3> <ul> <li>Explore Secure Score</li> <li>Explore Recommendations</li> <li>Measure and enforce regulatory compliance</li> <li>Understand Workbooks</li> </ul> <h3>25 - Explain cloud workload protections in Microsoft Defender for Cloud</h3> <ul> <li>Understand Microsoft Defender for servers</li> <li>Understand Microsoft Defender for App Service</li> <li>Understand Microsoft Defender for Storage</li> <li>Understand Microsoft Defender for SQL</li> <li>Understand Microsoft Defender for open-source databases</li> <li>Understand Microsoft Defender for Key Vault</li> <li>Understand Microsoft Defender for Resource Manager</li> <li>Understand Microsoft Defender for DNS</li> <li>Understand Microsoft Defender for Containers</li> <li>Understand Microsoft Defender additional protections</li> </ul> <h3>26 - Remediate security alerts using Microsoft Defender for Cloud</h3> <ul> <li>Understand security alerts</li> <li>Remediate alerts and automate responses</li> <li>Suppress alerts from Defender for Cloud</li> <li>Generate threat intelligence reports</li> <li>Respond to alerts from Azure resources</li> </ul> <h3>27 - Construct KQL statements for Microsoft Sentinel</h3> <ul> <li>Understand the Kusto Query Language statement structure</li> <li>Use the search operator</li> <li>Use the where operator</li> <li>Use the let statement</li> <li>Use the extend operator</li> <li>Use the order by operator</li> <li>Use the project operators</li> </ul> <h3>28 - Analyze query results using KQL</h3> <ul> <li>Use the summarize operator</li> <li>Use the summarize operator to filter results</li> <li>Use the summarize operator to prepare data</li> <li>Use the render operator to create visualizations</li> </ul> <h3>29 - Build multi-table statements using KQL</h3> <ul> <li>Use the union operator</li> <li>Use the join operator</li> </ul> <h3>30 - Work with data in Microsoft Sentinel using Kusto Query Language</h3> <ul> <li>Extract data from unstructured string fields</li> <li>Extract data from structured string data</li> <li>Integrate external data</li> <li>Create parsers with functions</li> </ul> <h3>31 - Introduction to Microsoft Sentinel</h3> <ul> <li>What is Microsoft Sentinel?</li> <li>How Microsoft Sentinel works</li> <li>When to use Microsoft Sentinel</li> </ul> <h3>32 - Create and manage Microsoft Sentinel workspaces</h3> <ul> <li>Plan for the Microsoft Sentinel workspace</li> <li>Create a Microsoft Sentinel workspace</li> <li>Manage workspaces across tenants using Azure Lighthouse</li> <li>Understand Microsoft Sentinel permissions and roles</li> <li>Manage Microsoft Sentinel settings</li> <li>Configure logs</li> </ul> <h3>33 - Query logs in Microsoft Sentinel</h3> <ul> <li>Query logs in the logs page</li> <li>Understand Microsoft Sentinel tables</li> <li>Understand common tables</li> <li>Understand Microsoft Defender XDR tables</li> </ul> <h3>34 - Use watchlists in Microsoft Sentinel</h3> <ul> <li>Plan for watchlists</li> <li>Create a watchlist</li> <li>Manage watchlists</li> </ul> <h3>35 - Utilize threat intelligence in Microsoft Sentinel</h3> <ul> <li>Define threat intelligence</li> <li>Manage your threat indicators</li> <li>View your threat indicators with KQL</li> </ul> <h3>36 - Connect data to Microsoft Sentinel using data connectors</h3> <ul> <li>Ingest log data with data connectors</li> <li>Understand data connector providers</li> <li>View connected hosts</li> </ul> <h3>37 - Connect Microsoft services to Microsoft Sentinel</h3> <ul> <li>Plan for Microsoft services connectors</li> <li>Connect the Microsoft Office 365 connector</li> <li>Connect the Microsoft Entra connector</li> <li>Connect the Microsoft Entra ID Protection connector</li> <li>Connect the Azure Activity connector</li> </ul> <h3>38 - Connect Microsoft Defender XDR to Microsoft Sentinel</h3> <ul> <li>Plan for Microsoft Defender XDR connectors</li> <li>Connect the Microsoft Defender XDR connector</li> <li>Connect Microsoft Defender for Cloud connector</li> <li>Connect Microsoft Defender for IoT</li> <li>Connect Microsoft Defender legacy connectors</li> </ul> <h3>39 - Connect Windows hosts to Microsoft Sentinel</h3> <ul> <li>Plan for Windows hosts security events connector</li> <li>Connect using the Windows Security Events via AMA Connector</li> <li>Connect using the Security Events via Legacy Agent Connector</li> <li>Collect Sysmon event logs</li> </ul> <h3>40 - Connect Common Event Format logs to Microsoft Sentinel</h3> <ul> <li>Plan for Common Event Format connector</li> <li>Connect your external solution using the Common Event Format connector</li> </ul> <h3>41 - Connect syslog data sources to Microsoft Sentinel</h3> <ul> <li>Plan for syslog data collection</li> <li>Collect data from Linux-based sources using syslog</li> <li>Configure the Data Collection Rule for Syslog Data Sources</li> <li>Parse syslog data with KQL</li> </ul> <h3>42 - Connect threat indicators to Microsoft Sentinel</h3> <ul> <li>Plan for threat intelligence connectors</li> <li>Connect the threat intelligence TAXII connector</li> <li>Connect the threat intelligence platforms connector</li> <li>View your threat indicators with KQL</li> </ul> <h3>43 - Threat detection with Microsoft Sentinel analytics</h3> <ul> <li>What is Microsoft Sentinel Analytics?</li> <li>Types of analytics rules</li> <li>Create an analytics rule from templates</li> <li>Create an analytics rule from wizard</li> <li>Manage analytics rules</li> </ul> <h3>44 - Automation in Microsoft Sentinel</h3> <ul> <li>Understand automation options</li> <li>Create automation rules</li> </ul> <h3>45 - Threat response with Microsoft Sentinel playbooks</h3> <ul> <li>What are Microsoft Sentinel playbooks?</li> <li>Trigger a playbook in real-time</li> <li>Run playbooks on demand</li> </ul> <h3>46 - Security incident management in Microsoft Sentinel</h3> <ul> <li>Understand incidents</li> <li>Incident evidence and entities</li> <li>Incident management</li> </ul> <h3>47 - Identify threats with Behavioral Analytics</h3> <ul> <li>Understand behavioral analytics</li> <li>Explore entities</li> <li>Display entity behavior information</li> <li>Use Anomaly detection analytical rule templates</li> </ul> <h3>48 - Data normalization in Microsoft Sentinel</h3> <ul> <li>Understand data normalization</li> <li>Use ASIM Parsers</li> <li>Understand parameterized KQL functions</li> <li>Create an ASIM Parser</li> <li>Configure Azure Monitor Data Collection Rules</li> </ul> <h3>49 - Query, visualize, and monitor data in Microsoft Sentinel</h3> <ul> <li>Monitor and visualize data</li> <li>Query data using Kusto Query Language</li> <li>Use default Microsoft Sentinel Workbooks</li> <li>Create a new Microsoft Sentinel Workbook</li> </ul> <h3>50 - Manage content in Microsoft Sentinel</h3> <ul> <li>Use solutions from the content hub</li> <li>Use repositories for deployment</li> </ul> <h3>51 - Explain threat hunting concepts in Microsoft Sentinel</h3> <ul> <li>Understand cybersecurity threat hunts</li> <li>Develop a hypothesis</li> <li>Explore MITRE ATT&amp;CK</li> </ul> <h3>52 - Threat hunting with Microsoft Sentinel</h3> <ul> <li>Explore creation and management of threat-hunting queries</li> <li>Save key findings with bookmarks</li> <li>Observe threats over time with livestream</li> </ul> <h3>53 - Use Search jobs in Microsoft Sentinel</h3> <ul> <li>Hunt with a Search Job</li> <li>Restore historical data</li> </ul> <h3>54 - Hunt for threats using notebooks in Microsoft Sentinel</h3> <ul> <li>Access Azure Sentinel data with external tools</li> <li>Hunt with notebooks</li> <li>Create a notebook</li> <li>Explore notebook code</li> </ul></div>

Microsoft Certification

Microsoft AZ-900

Microsoft AZ-104

Microsoft SC-200

Microsoft AZ-303

Microsoft AZ-700

SC-200T00 Microsoft Security Operations Analyst

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is designed for anyone seeking CCNA certification. The course also provides foundational knowledge for all support technicians involved in the basic installation, operation, and verification of Cisco networks. The job roles best suited to the material in this course are:<br />Entry-level network engineer<br />Network administrator<br />Network support technician<br />Help desk technician</p>Overview<p>This course will help you:<br />Learn the knowledge and skills to install, configure, and operate a small- to medium-sized network<br />Gain a foundation in the essentials of networking, security, and automation<br />Earn 30 CE credits toward recertification</p><p>The Implementing and Administering Cisco Solutions (CCNA) v2.0 course gives you a broad range of fundamental knowledge for all IT careers. Through a combination of lecture, hands-on labs, and self-study, you will learn how to install, operate, configure, and verify basic IPv4 and IPv6 networks. The course covers configuring network components such as switches, routers, and wireless LAN controllers; managing network devices; and identifying basic security threats. The course also gives you a foundation in network programmability, automation, and software-defined networking. This course helps you prepare to take the 200-301 CiscoÂ© Certified Network Associate (CCNAÂ©) exam. By passing this one exam, you earn the CCNA certification. This course also earns you 30 Continuing Education (CE) credits towards recertification.</p></div><div id="course-pills-2"><h4>Course Outline </h4><ul><li>Exploring the Functions of Networking ? Lecture</li><li>Introducing the Host-to-Host Communications Model ? Lecture</li><li>Operating Cisco IOS Software ? Lecture</li><li>Introducing LANs ? Lecture</li><li>Exploring the TCP/IP Link Layer ? Lecture</li><li>Starting a Switch ? Lecture</li><li>Introducing the TCP/IP Internet Layer, IPv4 Addressing, and Subnets ? Lecture</li><li>Explaining the TCP/IP Transport Layer and Application Layer ? Lecture</li><li>Exploring the Functions of Routing ? Lecture</li><li>Configuring a Cisco Router ? Lecture</li><li>Exploring the Packet Delivery Process ? Lecture</li><li>Troubleshooting a Simple Network ? Lecture</li><li>Introducing Basic IPv6 ? Lecture</li><li>Configuring Static Routing ? Lecture</li><li>Implementing VLANs and Trunks ? Lecture</li><li>Routing Between VLANs ? Lecture</li><li>Introducing OSPF ? Lecture</li><li>Building Redundant Switched Topologies ? Self-study</li><li>Improving Redundant Switched Topologies with EtherChannel ? Lecture</li><li>Exploring Layer 3 Redundancy ? Self-study</li><li>Introducing WAN Technologies ? Self-study</li><li>Explaining Basics of ACL ? Lecture</li><li>Enabling Internet Connectivity ? Lecture</li><li>Introducing QoS ? Self-study</li><li>Explaining Wireless Fundamentals ? Self-study</li><li>Introducing Architectures and Virtualization ? Self-study</li><li>Explaining the Evolution of Intelligent Networks ? Lecture</li><li>Introducing System Monitoring ? Lecture</li><li>Managing Cisco Devices ? Lecture</li><li>Examining the Security Threat Landscape ? Self-study</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Cisco Implementing and Administering Cisco Solutions v2.0 (CCNA) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Cisco Implementing and Administering Cisco Solutions v2.0 (CCNA) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Cisco Certified Network Associate (CCNA)

Certified in Cybersecurity (CC)

Cisco Certified Network Professional certification (CCNP)

CompTIA Network+

Cisco Certified Entry Networking Technician (CCENT)

Cisco Certified Internetwork Expert (CCIE)

Cisco Implementing and Administering Cisco Solutions v2.0 (CCNA)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The Certified Ethical Hacking v12 course will significantly benefit security officers, auditors, security professionals, site administrators, and anyone who is concerned about the integrity of the network infrastructure.</p>Overview<p>Information security controls, laws, and standards. Various types of footprinting, footprinting tools, and countermeasures. Network scanning techniques and scanning countermeasures Enumeration techniques and enumeration countermeasures Vulnerability analysis to identify security loopholes in the target organization?s network, communication infrastructure, and end systems. System hacking methodology, steganography, steganalysis attacks, and covering tracks to discover system and network vulnerabilities. Different types of malware (Trojan, Virus, worms, etc.), system auditing for malware attacks, malware analysis, and countermeasures. Packet sniffing techniques to discover network vulnerabilities and countermeasures to defend against sniffing. Social engineering techniques and how to identify theft attacks to audit human-level vulnerabilities and social engineering countermeasures. DoS/DDoS attack techniques and tools to audit a target and DoS/DDoS countermeasures. Session hijacking techniques to discover network-level session management, authentication/authorization, and cryptographic weaknesses and countermeasures. Webserver attacks and a comprehensive attack methodology to audit vulnerabilities in webserver infrastructure, and countermeasures. Web application attacks, comprehensive web application hacking methodology to audit vulnerabilities in web applications, and countermeasures. SQL injection attack techniques, injection detection tools to detect SQL injection attempts, and countermeasures. Wireless encryption, wireless hacking methodology, wireless hacking tools, and Wi-Fi security tools. Mobile platform attack vector, android vulnerability exploitations, and mobile security guidelines and tools. Firewall, IDS and honeypot evasion techniques, evasion tools and techniques to audit a network perimeter for weaknesses, and countermeasures. Cloud computing concepts (Container technology, serverless computing), the working of various threats and attacks, and security techniques and tools. Penetration testing, security audit, vulnerability assessment, and penetration testing roadmap. Threats to IoT and OT platforms and defending IoT and OT devices. Cryptography ciphers, Public Key Infrastructure (PKI), cryptography attacks, and cryptanalysis tools.</p><p>CEH provides an in-depth understanding of ethical hacking phases, various attack vectors, and preventative countermeasures. It will teach you how hackers think and act maliciously so you will be better positioned to setup your security infrastructure and defend against future attacks. An understanding of system weaknesses and vulnerabilities helps organizations strengthen their system security controls to minimize the risk of an incident. CEH was built to incorporate a hands-on environment and systematic process across each ethical hacking domain and methodology, giving you the opportunity to work towards proving the required knowledge and skills needed to achieve the CEH credential. You will be exposed to an entirely different posture toward the responsibilities and measures required to be secure. Now in its 12th version, CEH continues to evolve with the latest operating systems, tools, tactics, exploits, and technologies.</p></div><div id="course-pills-2"><h3>1 - Introduction to Ethical Hacking</h3> <ul> <li>Information Security Overview</li> <li>Cyber Kill Chain Concepts</li> <li>Hacking Concepts</li> <li>Ethical Hacking Concepts</li> <li>Information Security Controls</li> <li>Information Security Laws and Standards</li> </ul> <h3>2 - 2 - Foot-printing and Reconnaissance</h3> <ul> <li>Footprinting Concepts</li> <li>Footprinting through Search Engines</li> <li>Footprinting through Web Services</li> <li>Footprinting through Social Networking Sites</li> <li>Website Footprinting</li> <li>Email Footprinting</li> <li>Who is Footprinting</li> <li>DNS Footprinting</li> <li>Network Footprinting</li> <li>Footprinting through Social Engineering</li> <li>Footprinting Tools</li> <li>Footprinting Countermeasures</li> </ul> <h3>3 - Scanning Networks</h3> <ul> <li>Network Scanning Concepts</li> <li>Scanning Tools</li> <li>Host Discovery</li> <li>Port and Service Discovery</li> <li>OS Discovery (Banner Grabbing/OS Fingerprinting) </li><li>Scanning Beyond IDS and Firewall</li> <li>Draw Network Diagrams</li> </ul> <h3>4 - Enumeration</h3> <ul> <li>Enumeration Concepts</li> <li>NetBIOS Enumeration</li> <li>SNMP Enumeration</li> <li>LDAP Enumeration</li> <li>NTP and NFS Enumeration</li> <li>SMTP and DNS Enumeration</li> <li>Other Enumeration Techniques</li> <li>Enumeration Countermeasures</li> </ul> <h3>5 - Vulnerability Analysis</h3> <ul> <li>Vulnerability Assessment Concepts</li> <li>Vulnerability Classification and Assessment Types</li> <li>Vulnerability Assessment Solutions and Tools</li> <li>Vulnerability Assessment Reports</li> </ul> <h3>6 - System Hacking</h3> <ul> <li>System Hacking Concepts</li> <li>Gaining Access</li> <li>Escalating Privileges</li> <li>Maintaining Access</li> <li>Clearing Logs</li> </ul> <h3>7 - Malware Threats</h3> <ul> <li>Malware Concepts</li> <li>APT Concepts</li> <li>Trojan Concepts</li> <li>Virus and Worm Concepts</li> <li>Fileless Malware Concepts</li> <li>Malware Analysis</li> <li>Countermeasures</li> <li>Anti-Malware Software</li> </ul> <h3>8 - Sniffing</h3> <ul> <li>Sniffing Concepts</li> <li>Sniffing Technique: MAC Attacks</li> <li>Sniffing Technique: DHCP Attacks</li> <li>Sniffing Technique: ARP Poisoning</li> <li>Sniffing Technique: Spoofing Attacks</li> <li>Sniffing Technique: DNS Poisoning</li> <li>Sniffing Tools</li> <li>Countermeasures</li> <li>Sniffing Detection Techniques</li> </ul> <h3>9 - Social Engineering</h3> <ul> <li>Social Engineering Concepts</li> <li>Social Engineering Techniques</li> <li>Insider Threats</li> <li>Impersonation on Social Networking Sites</li> <li>Identity Theft</li> <li>Countermeasures</li> </ul> <h3>10 - Denial-of-Service</h3> <ul> <li>DoS/DDoS Concepts</li> <li>DoS/DDoS Attack Techniques</li> <li>BotnetsDDoS Case Study</li> <li>DoS/DDoS Attack Tools</li> <li>Countermeasures</li> <li>DoS/DDoS Protection Tools</li> </ul> <h3>11 - Session Hijacking</h3> <ul> <li>Session Hijacking Concepts</li> <li>Application Level Session Hijacking</li> <li>Network Level Session Hijacking</li> <li>Session Hijacking Tools</li> <li>Countermeasures</li> </ul> <h3>12 - Evading IDS, Firewalls, and Honeypots</h3> <ul> <li>IDS, IPS, Firewall, and Honeypot Concepts</li> <li>IDS, IPS, Firewall, and Honeypot Solutions</li> <li>Evading IDS</li> <li>Evading Firewalls</li> <li>IDS/Firewall Evading Tools</li> <li>Detecting Honeypots</li> <li>IDS/Firewall Evasion Countermeasures</li> </ul> <h3>13 - Hacking Web Servers</h3> <ul> <li>Web Server Concepts</li> <li>Web Server Attacks</li> <li>Web Server Attack Methodology</li> <li>Web Server Attack Tools</li> <li>Countermeasures</li> <li>Patch Management</li> <li>Web Server Security Tools</li> </ul> <h3>14 - Hacking Web Applications</h3> <ul> <li>Web Application Concepts</li> <li>Web Application Threats</li> <li>Web Application Hacking Methodology</li> <li>Web API, Webhooks, and Web Shell</li> <li>Web Application Security</li> </ul> <h3>15 - SQL Injection</h3> <ul> <li>SQL Injection Concepts</li> <li>Types of SQL Injection</li> <li>SQL Injection Methodology</li> <li>SQL Injection Tools</li> <li>Evasion Techniques</li> <li>Countermeasures</li> </ul> <h3>16 - Hacking Wireless Networks</h3> <ul> <li>Wireless Concepts</li> <li>Wireless Encryption</li> <li>Wireless Threats</li> <li>Wireless Hacking Methodology</li> <li>Wireless Hacking Tools</li> <li>Bluetooth Hacking</li> <li>Countermeasures</li> <li>Wireless Security Tools</li> </ul> <h3>17 - Hacking Mobile Platforms</h3> <ul> <li>Mobile Platform Attack Vectors</li> <li>Hacking Android OS</li> <li>Hacking iOS</li> <li>Mobile Device Management</li> <li>Mobile Security Guidelines and Tools</li> </ul> <h3>18 - IoT and OT Hacking</h3> <ul> <li>IoT Hacking</li> <li>IoT Concepts</li> <li>IoT Attacks</li> <li>IoT Hacking Methodology</li> <li>IoT Hacking Tools</li> <li>Countermeasures</li> <li>OT Hacking</li> <li>OT Concepts</li> <li>OT Attacks</li> <li>OT Hacking Methodology</li> <li>OT Hacking Tools</li> <li>Countermeasures</li> </ul> <h3>19 - Cloud Computing</h3> <ul> <li>Cloud Computing Concepts</li> <li>Container Technology</li> <li>Serverless Computing</li> <li>Cloud Computing Threats</li> <li>Cloud Hacking</li> <li>Cloud Security</li> </ul> <h3>20 - Cryptography</h3> <ul> <li>Cryptography Concepts</li> <li>Encryption Algorithms</li> <li>Cryptography Tools</li> <li>Public Key Infrastructure (PKI) </li><li>Email Encryption</li> <li>Disk Encryption</li> <li>Cryptanalysis</li> <li>Countermeasures</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans EC-Council Certified Ethical Hacker (CEH) v.12 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the EC-Council Certified Ethical Hacker (CEH) v.12 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Cyber Security

Certified Ethical Hacker (CEH)

Ethical Hacking

EC-Council Certified Ethical Hacker (CEH) v12

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is for experienced information technology (IT) professionals, typically described as Enterprise Desktop Administrators (EDAs). These EDAs deploy, manage, and maintain PCs, devices, and applications across medium, large, and enterprise organizations. A significant portion of this audience uses, or intends to use, the latest release of Configuration Manager to manage and deploy PCs, devices, and applications.</p>Overview<p>Describe the features Configuration Manager and Intune include, and explain how you can use these features to manage PCs and mobile devices in an enterprise environment. Analyze data by using queries and reports. Prepare a management infrastructure, including configuring boundaries, boundary groups, and resource discovery, and integrating mobile-device management with Intune. Deploy and manage the Configuration Manager client. Configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and software metering. Identify and configure the most appropriate method to distribute and manage content used for deployments. Distribute, deploy, and monitor applications for managed users and systems. Maintain software updates for PCs that Configuration Manager manages. Implement Endpoint Protection for managed PCs. Configure an operating-system deployment strategy by using Configuration Manager. Manage and maintain a Configuration Manager site.</p><p>This five-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize Endpoint Protection, manage compliance, and create management queries and reports.  Although this course and the associated labs are written for Microsoft Endpoint Configuration Manager and Windows 11, the skills taught will also be backwards compatible with previous editions of System Center Configuration Manager and Windows 10.</p>Prerequisites<p></p><li>Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching, and addressing.</li>  <li>Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management.</li>  <li>Installation, configuration, and troubleshooting for Windows-based personal computers.</li>  <li>Basic concepts of public key infrastructure (PKI) security.</li>  <li>Basic understanding of scripting and Windows PowerShell syntax.</li>  <li>Basic understanding of Windows Server roles and services.</li>  <li>Basic understanding of the configuration options for iOS and Android Mobile device platforms.</li><p></p></div><div id="course-pills-2"><h3>1 - Managing computers and mobile devices in the enterprise</h3> <ul> <li>Overview of systems management by using enterprise management solutions</li> <li>Overview of the Configuration Manager architecture</li> <li>Overview of the Configuration Manager administrative tools</li> <li>Tools for monitoring and troubleshooting a Configuration Manager site</li> </ul> <h3>2 - Analyzing data using queries, reports, and CMPivot</h3> <ul> <li>Introduction to queries</li> <li>Configuring SQL Server Reporting Services</li> <li>Analyzing the real-time state of a device by using CMPivot</li> </ul> <h3>3 - Preparing the Configuration Manager management infrastructure</h3> <ul> <li>Configuring site boundaries and boundary groups</li> <li>Configuring resource discovery</li> <li>Organizing resources using device and user collections</li> </ul> <h3>4 - Deploying and managing the Configuration Manager client</h3> <ul> <li>Overview of the Configuration Manager client</li> <li>Deploying the Configuration Manager client</li> <li>Configuring and monitoring client status</li> <li>Managing client settings and performing management operations</li> </ul> <h3>5 - Managing inventory for PCs and applications</h3> <ul> <li>Overview of inventory collection</li> <li>Configuring hardware and software inventory</li> <li>Managing inventory collection</li> <li>Configuring software metering</li> <li>Configuring and managing Asset Intelligence</li> </ul> <h3>6 - Distributing and managing content used for deployments</h3> <ul> <li>Preparing the infrastructure for content management</li> <li>Distributing and managing content on distribution points</li> </ul> <h3>7 - Deploying and managing applications</h3> <ul> <li>Overview of application management</li> <li>Creating applications</li> <li>Deploying applications</li> <li>Managing applications</li> <li>Deploying and managing Windows apps</li> </ul> <h3>8 - Maintaining software updates for managed PCs</h3> <ul> <li>The software updates process</li> <li>Preparing a Configuration Manager site for software updates</li> <li>Managing software updates</li> <li>Configuring automatic deployment rules</li> <li>Monitoring and troubleshooting software updates</li> <li>Enabling third-party updates</li> </ul> <h3>9 - Implementing Defender Protection for managed PCs</h3> <ul> <li>Overview of Endpoint Protection in Configuration Manager</li> <li>Configuring, deploying, and monitoring Endpoint Protection policies</li> <li>Configuring and deploying advanced threat policies</li> <h3>10 - Managing compliance and secure data access</h3> <ul> <li>Overview of Compliance Settings</li> <li>Configuring compliance settings</li> <li>Viewing compliance results</li> <li>Managing resource and data access</li> <h3>11 - Managing operating system deployment</h3> <ul> <li>An overview of operating system deployment</li> <li>Preparing a site for operating system deployment</li> <li>Deploying an operating system</li> <li>Managing Windows as a service</li> <h3>12 - Managing and maintaining a Configuration Manager site</h3> <ul> <li>Configuring role-based administration</li> <li>Configuring Remote Tools</li> <li>Overview of Configuration Manager site maintenance and Management Insights</li> <li>Backing up and recovering a Configuration Manager site</li> <li>Updating the Configuration Manager infrastructure</li> <h3>13 - What?s new in Microsoft Endpoint Configuration Manager</h3> <ul> <li>Whats new in Microsoft Endpoint Manager covering each semi annual release</li> </ul></ul></ul></ul></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans 55348: Administering Microsoft Endpoint Configuration Manager training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the 55348: Administering Microsoft Endpoint Configuration Manager course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Sccm

Microsoft Certified Technology Specialist (MCTS)

IT Manager

Microsoft Certified Trainer (MCT)

55348 Administering Microsoft Endpoint Configuration Manager

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Candidates for this course design, develop, secure, and troubleshoot Power Platform solutions. Candidates implement components of a solution that include application enhancements, custom user experience, system integrations, data conversions, custom process automation, and custom visualizations. Candidates will gain applied knowledge of Power Platform services, including in-depth understanding of capabilities, boundaries, and constraints.</p>Overview<p>After completing this course, students will be able to:<br />Create a technical design<br />Configure Common Data Service<br />Create and configure Power Apps<br />Configure business process automation<br />Extend the user experience<br />Extend the platform<br />Develop Integrations</p><p>The Microsoft Power Platform helps organizations optimize their operations by simplifying, automating and transforming business tasks and processes. In this course, students will learn how to build Power Apps, Automate Flows and extend the platform to complete business requirements and solve complex business problems.</p></div><div id="course-pills-2"><h4>Create a model-driven application in Power Apps</h4><ul><li>This module introduces you to creating a model-driven app in Power Apps that uses Common Data Service.</li></ul><h4>Get started using Common Data Service</h4><ul><li>This module will explain the concepts behind and benefits of Common Data Service. Creating an environment, entities, fields and options sets are also discussed.</li></ul><h4>Create a canvas app in Power Apps</h4><ul><li>This module introduces you to Power Apps, helps you create and customize an app, and then manage and distribute it. It will also show you how to provide the best app navigation, and build the best UI using themes, icons, images, personalization, different form factors, and controls.</li></ul><h4>Automate a business process using Power Automate</h4><ul><li>This module introduces you to Power Automate, teaches you how to build workflows, and how to administer flows.</li></ul><h4>Create a business process flow in Power Automate</h4><ul><li>This module introduces you to creating business process flows in Power Automate</li></ul><h4>Introduction to developing with Power Platform</h4><ul><li>This module is the first step in learning about platform, tools, and the ecosystem of the Power Platform</li></ul><h4>Extending the Power Platform user experience Model Driven apps</h4><ul><li>This module describes how to create client scripting, perform common actions with client script, and automate business process flow with client scrip. Learn about what client script can do, rules, and maintaining scripts. Discover when to use client script as well as when not to use client script.</li></ul><h4>Create components with Power Apps Component Framework</h4><ul><li>This module describes how to get started with Power Apps Component Framework with an introductory module on the core concepts and components. Then it shows you how to build a component and work with advanced Power Apps Component Framework features.</li></ul><h4>Extending the Power Platform Common Data Service</h4><ul><li>This module looks at the tools and resources needed for extending the Power Platform. We'll start with looking at the SDKs, the extensibility model, and event framework. This learning path also covers when to use plug-ins. Configuration of plug-ins as well as registering and deploying plug-ins.</li></ul><h4>Integrate with Power Platform and Common Data Service</h4><ul><li>This module describes how to integrate with Common Data Service using code by learning about Common Data Service API. Get an in-depth overview of options available with Common Data Service to integrate data and events to Azure.</li></ul><h4>Extend Power Apps portals</h4><ul><li>This module describes how to transform a content portal into a full web app interacting with Common Data Service. We will also cover the options available to customizers and developers to extend the portal functionality and integrate with Office 365, Power Platform, and Azure components.</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans PL-400T00 Microsoft Power Platform Developer training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the PL-400T00 Microsoft Power Platform Developer course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft PL-900

Microsoft Power Apps

Power Apps

Microsoft Power Platform

Microsoft Power Automate

PL-400T00 Microsoft Power Platform Developer

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p></p><p>This course is intended for IT Professionals who are already experienced in general Windows Server, Windows client, Azure, and Microsoft 365 administration, and who want to learn more about using Windows PowerShell for administration. No prior experience with any version of PowerShell or any scripting language is assumed. This course is also suitable for IT Professionals already experienced in server administration, including Microsoft Exchange Server, Microsoft SharePoint Server, and Microsoft SQL Server.</p><p></p><p></p><p>This course provides students with the fundamental knowledge and skills to use PowerShell for administering and automating administration of Windows servers. This course provides students the skills to identify and build the command they require to perform a specific task. In addition, students learn how to build scripts to accomplish advanced tasks such as automating repetitive tasks and generating reports. This course provides prerequisite skills supporting a broad range of Microsoft products, including Windows Server, Windows Client, Microsoft Azure, and Microsoft 365. In keeping with that goal, this course will not focus on any one of those products, although Windows Server, which is the common platform for all of those products, will serve as the example for the techniques this course teaches.</p><p></p>Prerequisites<p>Before attending this course, students must have: </p><ul><li>-Experience with Windows networking technologies and implementation.</li> <li>- Experience with Windows Server administration, maintenance, and troubleshooting.</li></ul><p></p></div><div id="course-pills-2"><h3>1 - Review Windows PowerShell</h3> <ul> <li>Learn about Windows PowerShell</li> <li>Get familiar with Windows PowerShell applications</li> <li>Identify factors to install and use Windows PowerShell</li> <li>Configure the Windows PowerShell console</li> <li>Configure the Windows PowerShell Integrated Scripting Environment (ISE)</li> <li>Use Visual Studio Code with PowerShell</li> </ul> <h3>2 - Understand the command syntax in Windows PowerShell</h3> <ul> <li>Discover the structure of PowerShell cmdlets</li> <li>Discover the parameters for using PowerShell cmdlets</li> <li>Review the tab completion feature in PowerShell</li> <li>Display the About files content in PowerShell</li> </ul> <h3>3 - Find commands and Get-Help in Windows PowerShell</h3> <ul> <li>Define modules in PowerShell</li> <li>Find cmdlets in PowerShell</li> <li>Use command aliases in PowerShell</li> <li>Use Show-Command and Get-Help in PowerShell</li> <li>Interpret the help file contents and update the local help content in PowerShell</li> </ul> <h3>4 - Manage Active Directory Domain Services using PowerShell cmdlets</h3> <ul> <li>Manage user accounts in PowerShell</li> <li>Manage groups and group memberships in PowerShell</li> <li>Manage computer accounts in PowerShell</li> <li>Manage organizational units and Active Directory objects in PowerShell</li> </ul> <h3>5 - Manage network service settings for Windows devices using PowerShell cmdlets</h3> <ul> <li>Manage IP addresses in PowerShell</li> <li>Manage IP routing in PowerShell</li> <li>Manage DNS clients in PowerShell</li> <li>Manage Windows Firewall settings in PowerShell</li> </ul> <h3>6 - Manage Windows Server settings using PowerShell cmdlets</h3> <ul> <li>Automate management tasks using the Group Policy management cmdlets</li> <li>Manage server roles and services using PowerShell cmdlets</li> <li>Manage Hyper-V Virtual Machines using PowerShell cmdlets</li> <li>Manage Internet Information Services using PowerShell cmdlets</li> </ul> <h3>7 - Manage settings for a local Windows machine using PowerShell cmdlets</h3> <ul> <li>Manage Windows 10 using PowerShell</li> <li>Manage permissions with PowerShell</li> </ul> <h3>8 - Understand the Windows PowerShell pipeline</h3> <ul> <li>Review Windows PowerShell pipeline and its output</li> <li>Discover object members in PowerShell</li> <li>Control the formatting of pipeline output</li> </ul> <h3>9 - Select, sort, and measure objects using the pipeline</h3> <ul> <li>Sort and group objects by property in the pipeline</li> <li>Measure objects in the pipeline</li> <li>Select a set of objects in the pipeline</li> <li>Select object properties in the pipeline</li> <li>Create and format calculated properties in the pipeline</li> </ul> <h3>10 - Filter objects out of the pipeline</h3> <ul> <li>Learn about the comparison operators in PowerShell</li> <li>Review basic filter syntax in the pipeline</li> <li>Review advanced filter syntax in the pipeline</li> <li>Optimize the filter performance in the pipeline</li> </ul> <h3>11 - Enumerate objects in the pipeline</h3> <ul> <li>Learn about enumerations in the pipeline</li> <li>Review basic syntax to enumerate objects in the pipeline</li> <li>Review advanced syntax to enumerate objects in the pipeline</li> </ul> <h3>12 - Send and pass data as output from the pipeline</h3> <ul> <li>Write pipeline data to a file</li> <li>Convert pipeline objects to other forms of data representation in PowerShell</li> <li>Control additional output options in PowerShell</li> </ul> <h3>13 - Pass pipeline objects</h3> <ul> <li>Pipeline parameter binding</li> <li>Identify ByValue parameters</li> <li>Pass data by using ByValue</li> <li>Pass data by using ByPropertyName</li> <li>Identify ByPropertyName parameters</li> <li>Use manual parameters to override the pipeline</li> <li>Use parenthetical commands</li> <li>Expand property values</li> </ul> <h3>14 - Connect with data stores using PowerShell providers</h3> <ul> <li>Define Windows PowerShell providers</li> <li>Review the built-in providers in PowerShell</li> <li>Access provider help in PowerShell</li> </ul> <h3>15 - Use PowerShell drives in PowerShell</h3> <ul> <li>Explain PowerShell drives in PowerShell</li> <li>Use PowerShell drive cmdlets in PowerShell</li> <li>Manage the file system in PowerShell</li> <li>Manage the registry in PowerShell</li> <li>Work with certificates in PowerShell</li> <li>Work with other PowerShell drives in PowerShell</li> </ul> <h3>16 - Review CIM and WMI</h3> <ul> <li>Review architecture of CIM and WMI</li> <li>Review repositories in CIM and WMI</li> <li>Locate online class documentation by using CIM and WMI cmdlets</li> </ul> <h3>17 - Query configuration information by using CIM and WMI</h3> <ul> <li>List local repository namespaces and classes by using CIM and WMI</li> <li>Query instances by using commands and WMI Query Language</li> <li>Connect to remote computers by using CIM and WMI cmdlets</li> <li>Query repository classes from remote computers by using CIMSession objects</li> </ul> <h3>18 - Query and manipulate repository objects by using CIM and WMI methods</h3> <ul> <li>Discover methods of repository objects by using CIM and WMI</li> <li>Locate class methods and documentation by using CIM and WMI</li> <li>Invoke methods of repository objects by using CIM and WMI</li> </ul> <h3>19 - Manage variables in Windows PowerShell scripts</h3> <ul> <li>Define variables in Windows PowerShell scripts</li> <li>Create variable names in Windows PowerShell scripts</li> <li>Assign values and types to variables in Windows PowerShell scripts</li> <li>Identify the methods and properties of variables in Windows PowerShell scripts</li> <li>Use string variables and methods in Windows PowerShell scripts</li> <li>Use date variables and methods in Windows PowerShell scripts</li> </ul> <h3>20 - Work with arrays and hash tables in Windows PowerShell scripts</h3> <ul> <li>Define an array in Windows PowerShell scripts</li> <li>Work with array lists in Windows PowerShell scripts</li> <li>Define hash tables in Windows PowerShell Scripts</li> <li>Work with hash tables in Windows PowerShell scripts</li> </ul> <h3>21 - Create and run scripts by using Windows PowerShell</h3> <ul> <li>Review Windows PowerShell scripts</li> <li>Modify scripts in the PowerShell Gallery</li> <li>Create scripts using Windows PowerShell</li> <li>Review the PowerShellGet module in Windows PowerShell</li> <li>Run scripts and set the execution policy in Windows PowerShell</li> <li>Review Windows PowerShell and AppLocker</li> <li>Sign the scripts digitally in Windows PowerShell</li> </ul> <h3>22 - Work with scripting constructs in Windows PowerShell</h3> <ul> <li>Review and use the ForEach loop in Windows PowerShell scripts</li> <li>Review and use the If construct in Windows PowerShell scripts</li> <li>Review and use the Switch construct in Windows PowerShell scripts</li> <li>Review the For construct in Windows PowerShell scripts</li> <li>Review other loop constructs in Windows PowerShell scripts</li> <li>Review Break and Continue in Windows PowerShell scripts</li> </ul> <h3>23 - Import data in different formats for use in scripts by using Windows PowerShell cmdlets</h3> <ul> <li>Use the Get-Content command in Windows PowerShell scripts</li> <li>Use the Import-Csv cmdlet in Windows PowerShell scripts</li> <li>Use the Import-Clixml cmdlet in Windows PowerShell scripts</li> <li>Use the ConvertFrom-Json cmdlet in Windows PowerShell scripts</li> </ul> <h3>24 - Use methods to accept user inputs in Windows PowerShell scripts</h3> <ul> <li>Identify values that might change in Windows PowerShell scripts</li> <li>Use the Read-Host cmdlet in Windows PowerShell scripts</li> <li>Use the Get-Credential cmdlet in Windows PowerShell scripts</li> <li>Use the Out-GridView cmdlet in Windows PowerShell scripts</li> <li>Pass parameters to a Windows PowerShell script</li> </ul> <h3>25 - Troubleshoot scripts and handle errors in Windows PowerShell</h3> <ul> <li>Interpret error messages generated for Windows PowerShell commands</li> <li>Add output to Windows PowerShell scripts</li> <li>Use breakpoints in Windows PowerShell scripts</li> <li>Interpret error actions for Windows PowerShell commands</li> </ul> <h3>26 - Use functions and modules in Windows PowerShell scripts</h3> <ul> <li>Review functions in Windows PowerShell scripts</li> <li>Use variable scope in Windows PowerShell scripts</li> <li>Create modules in Windows PowerShell scripts</li> <li>Use the dot sourcing feature in Windows PowerShell</li> </ul> <h3>27 - Manage single and multiple computers by using Windows PowerShell remoting</h3> <ul> <li>Review the remoting feature of Windows PowerShell</li> <li>Compare remoting with remote connectivity</li> <li>Review the remoting security feature of Windows PowerShell</li> <li>Enable remoting by using Windows PowerShell</li> <li>Use one-to-one remoting by using Windows PowerShell</li> <li>Use one-to-many remoting by using Windows PowerShell</li> <li>Compare remoting output with local output</li> </ul> <h3>28 - Use advanced Windows PowerShell remoting techniques</h3> <ul> <li>Review common remoting techniques of Windows PowerShell</li> <li>Send parameters to remote computers in Windows PowerShell</li> <li>Set access protection to variables, aliases, and functions by using the scope modifier</li> <li>Enable multi-hop remoting in Windows PowerShell</li> </ul> <h3>29 - Manage persistent connections to remote computers by using Windows PowerShell sessions</h3> <ul> <li>Review persistent connections in Windows PowerShell</li> <li>Create and manage persistent PSSessions by using Windows PowerShell</li> <li>Disconnect PSSessions by using Windows PowerShell</li> <li>Review the feature of implicit remoting in Windows PowerShell</li> </ul> <h3>30 - Review Azure PowerShell module</h3> <ul> <li>Review Azure PowerShell</li> <li>Review the benefits of the Azure PowerShell module</li> <li>Install the Azure PowerShell module</li> <li>Migrate Azure PowerShell from AzureRM to Azure</li> <li>Review Microsoft Azure Active Directory module for Windows PowerShell and Azure Active Directory PowerShell for Graph modules</li> </ul> <h3>31 - Review the features and tools for Azure Cloud Shell</h3> <ul> <li>Review the characteristics of Azure Cloud Shell</li> <li>Review the features and tools of Azure Cloud Shell</li> <li>Configure and experiment with Azure Cloud Shell</li> </ul> <h3>32 - Manage Azure resources with Windows PowerShell</h3> <ul> <li>Create a new Azure virtual machine by using Windows PowerShell commands</li> <li>Manage Azure virtual machines by using Windows PowerShell commands</li> <li>Manage Azure related storage by using Azure PowerShell</li> <li>Manage Azure subscriptions by using Azure PowerShell</li> </ul> <h3>33 - Manage users, groups, and licenses in Microsoft Entra ID by using Windows PowerShell</h3> <ul> <li>Review benefits to manage Microsoft 365 services by using Windows PowerShell</li> <li>Connect to the Microsoft 365 tenant by using Windows PowerShell</li> <li>Manage users in Microsoft 365 by using Windows PowerShell</li> <li>Manage groups in Microsoft 365 by using Windows PowerShell</li> <li>Manage roles in Microsoft 365 by using Windows PowerShell</li> <li>Manage licenses in Microsoft 365 by using Windows PowerShell</li> </ul> <h3>34 - Manage Exchange Online by using Windows PowerShell</h3> <ul> <li>Connect to Exchange Online by using Windows PowerShell</li> <li>Manage mailboxes in Exchange Online by using Windows PowerShell</li> <li>Manage resources in Exchange Online by using Windows PowerShell</li> <li>Manage admin roles in Exchange Online by using Windows PowerShell</li> </ul> <h3>35 - Manage SharePoint Online by using Windows PowerShell</h3> <ul> <li>Install and connect to SharePoint Online Management Shell by using Windows PowerShell</li> <li>Manage SharePoint Online users and groups by using Windows PowerShell</li> <li>Manage SharePoint sites by using Windows PowerShell</li> <li>Manage SharePoint Online external user sharing by using Windows PowerShell</li> </ul> <h3>36 - Manage Microsoft Teams by using Windows PowerShell</h3> <ul> <li>Review Microsoft Teams PowerShell module</li> <li>Install the Microsoft Teams PowerShell module</li> <li>Manage teams with Microsoft Teams PowerShell module</li> </ul> <h3>37 - Create and manage background jobs using Windows PowerShell</h3> <ul> <li>Define the types of background jobs in Windows PowerShell</li> <li>Start remote jobs and CIM/WMI jobs in Windows PowerShell</li> <li>Monitor jobs in Windows PowerShell</li> <li>Retrieve results for running jobs in Windows PowerShell</li> </ul> <h3>38 - Create and manage scheduled jobs using Windows PowerShell</h3> <ul> <li>Create and run Windows PowerShell scripts as scheduled tasks</li> <li>Define scheduled jobs in Windows PowerShell</li> <li>Create job option and job trigger objects in Windows PowerShell</li> <li>Create and register a scheduled job in Windows PowerShell</li> <li>Retrieve the results from a scheduled job in Windows PowerShell</li> </ul></div>

Azure PowerShell

Powershell

Power Automate

AZ-040T00 Automating Administration with Powershell

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course will prepare participants to take the FC0-U61 exam to obtain the IT Fundamentals+ certification and help participants learn some of the basic principles and techniques of providing PC, mobile, applications, and network support.</p>Overview<p>On course completion, participants will be able to: - Set up a computer workstation and use basic software applications. - Explain the functions and types of devices used within a computer system. - Apply basic computer maintenance and support principles. - Describe some principles of software and database development. - Configure computers and mobile devices to connect to home networks and to the Internet. - Identify security issues affecting the use of computers and networks.</p><p>This course will prepare participants to take the FC0-U61 exam to obtain the IT Fundamentals+ certification and help participants learn some of the basic principles and techniques of providing PC, mobile, applications, and network support.</p></div><div id="course-pills-2"><h3>1 - Identifying Computer Hardware</h3> <ul> <li>Identify Types of Computing Devices</li> <li>Identify Internal Computer Components</li> <li>Common Computer Connector Types</li> <li>Identify Common Peripheral Devices</li> </ul> <h3>2 - Identifying Computer Software</h3> <ul> <li>Compare Functions and Features of Common Operating Systems</li> <li>Identify Application Software</li> </ul> <h3>3 - Setting Up a Basic Workstation</h3> <ul> <li>Connect Hardware</li> <li>Install and Configure Operating Systems</li> <li>Install and Configure Applications</li> <li>Configure Accessibility Options</li> </ul> <h3>4 - Configuring Network Access</h3> <ul> <li>Network Connection Types</li> <li>Install and Configure a SOHO Router</li> <li>Network and Alternative Technologies</li> <li>Sharing and Storage Methods</li> </ul> <h3>5 - Working with Files, Folders, and Applications</h3> <ul> <li>Create Files</li> <li>Navigate a File Structure</li> <li>Manage Files and Folders</li> <li>Compress and Extract Files</li> <li>Create Screen Captures</li> </ul> <h3>6 - Configuring and Using Wireless Devices</h3> <ul> <li>Configuring Wireless Devices</li> <li>Use Wireless Devices</li> </ul> <h3>7 - Securing Computing Devices</h3> <ul> <li>Identify Security Threats</li> <li>Apply Security Best Practices</li> <li>Perform Secure Web Browsing</li> </ul> <h3>8 - Supporting Computers and Users</h3> <ul> <li>Environmental and Safety Concepts</li> <li>Back Up and Restore Data</li> <li>Manage Software</li> <li>Implement Basic Support Measures</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans CompTIA IT Fundamentals Plus Certification (ITF Plus) (Exam FCO-U61) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the CompTIA IT Fundamentals Plus Certification (ITF Plus) (Exam FCO-U61) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

IT Networking Fundamentals

CompTIA A+

CompTIA Security+

CompTIA IT Fundamentals+

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