7338 Opera courses in Addlestone delivered Online

Duration 5 Days 30 CPD hours This course is intended for Application Developers; Programmers, Sales and Pre Sales, Technical Support, Project Managers, Cisco customers, partners and employees involved in UCCE/CVP or CVP stand alone deployments Overview Upon completing this course, the learner will be able to meet these overall objectives: Introduction to the Java API, its capabilities and limitations - Practice - This course is applicable for any version of CVP and Studio. Introduction to Voice Elements and their complexity - creating every different Java component to extend Studio (see below) Overview of a UCCE with CVP Comprehensive Call Flow Module 1 Overview of a UCCE with CVP Comprehensive Call Flow Module 2 ICM routing scripts to route calls to CVP VXML Server applications Passing data (e.g., global variables) Parsing and evaluating data returned Queueing Assigning data to send to Finesse. Module 3 Writing Call Studio scripts (applications) Prompting Callers ? using pre-recorded audio; TTS text-to-speech; Say it Smart to format audio as digits, date, time, currency; input error reprompting Menus Collecting and confirming caller input, such as account numbers, dates of birth, etc Working with variables ? Session data, Element data, Call data, Local data (CVP11) Introduction to retrieving data from back end systems: SQL Database interaction ? using the Studio Database element to select data Web service interaction- Studio Web Services element for SOAP-web services and calling a simple REST web service Playing audio to callers during back-end data retrieval Catch events Working with counters, decisions, math Introduction to javascript for substrings and string length Setting VoiceXML properties affecting the gateway Multi-Language applications Module 4 Working with Version Control Module 5 ÿImplementing a Post Call Survey Module 6 Using the Studio Debugger to test applications within Studio Module 7 CVP Reporting Server and CVP CUIC Reports Best practices regarding naming elements and variables Configuring data to pass to the Reporting Server using OAMP Understanding Reporting Server tables Understanding the Application Summary CUIC reports Module 8 Administration covered throughout the course OAMP Operations Console to deploy applications to VXML Server Using Studio Documenter to print Visio-like diagrams of the application Configuring log file properties Using logs for debugging applications Administrative scripts for graceful updates or suspensions of the server Important log, debug, administration files Module 9 Cisco Courtesy Callback Detailed discussion of the CCB Call flow, the ICM script, and the 5 Studio scripts used for Courtesy Callback.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for: Data platform engineers Solutions architects IT professionals Overview In this course, you will learn to: Apply data lake methodologies in planning and designing a data lake Articulate the components and services required for building an AWS data lake Secure a data lake with appropriate permission Ingest, store, and transform data in a data lake Query, analyze, and visualize data within a data lake In this course, you will learn how to build an operational data lake that supports analysis of both structured and unstructured data. You will learn the components and functionality of the services involved in creating a data lake. You will use AWS Lake Formation to build a data lake, AWS Glue to build a data catalog, and Amazon Athena to analyze data. The course lectures and labs further your learning with the exploration of several common data lake Introduction to data lakes Describe the value of data lakes Compare data lakes and data warehouses Describe the components of a data lake Recognize common architectures built on data lakes Data ingestion, cataloging, and preparation Describe the relationship between data lake storage and data ingestion Describe AWS Glue crawlers and how they are used to create a data catalog Identify data formatting, partitioning, and compression for efficient storage and query Lab 1: Set up a simple data lake Data processing and analytics Recognize how data processing applies to a data lake Use AWS Glue to process data within a data lake Describe how to use Amazon Athena to analyze data in a data lake Building a data lake with AWS Lake Formation Describe the features and benefits of AWS Lake Formation Use AWS Lake Formation to create a data lake Understand the AWS Lake Formation security model Lab 2: Build a data lake using AWS Lake Formation Additional Lake Formation configurations Automate AWS Lake Formation using blueprints and workflows Apply security and access controls to AWS Lake Formation Match records with AWS Lake Formation FindMatches Visualize data with Amazon QuickSight Lab 3: Automate data lake creation using AWS Lake Formation blueprints Lab 4: Data visualization using Amazon QuickSight Architecture and course review Post course knowledge check Architecture review Course review

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course are Application Consultants, Developers, Developer Consultants, and Technology Consultants. Overview Define Data ServicesDefine Source and Target ConnectionsTrace, Validate, and Debug Data Services JobsUse Data Services TransformsImplement Change Data Capture in Data Services In this course, students will learn how to define data services, source, and target connections, as well as use data services transforms and implement change in data capture within data services. Data Services Defining Data Services Source and Target Metadata Defining Datastores in Data Services Defining a Data Services Flat File Format Batch Job Creation Creating Batch Jobs Batch Job Troubleshooting Writing Comments with Descriptions and Annotations Validating and Tracing Jobs Debugging Data Flows Auditing Data Flows Functions, Scripts, and Variables Using Built-In Functions Using Variables, Parameters, and Scripts Platform Transforms Using Platform Transforms Using the Map Operation Transform Using the Validation Transform Using the Merge Transform Using the Case Transform Using the SQL Transform Error Handling Setting Up Error Handling Changes in Data Capturing Changes in Data Using Source-Based Change Data Capture (CDC) Using Target-Based Change Data Capture (CDC) Data Services (Integrator) Platform Transforms Using Data Services (Integrator) Platform Transforms Using the Pivot Transform Using the Data Transfer Transform Additional course details: Nexus Humans DS10 SAP Data Services - Platform and Transforms training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the DS10 SAP Data Services - Platform and Transforms course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This is an intermediate course for z/OS system programmers, z/OS performance analysts, and z/OS performance administrators new to performance management for their z/OS system.Note: ES54 is intended for individuals new to WLM and the z/OS performance area Overview The objectives for this course are as follows:Describe a performance and tuning methodologyDevelop a systematic z/OS performance and tuning planDescribe the factors which could affect the performance of an z/OS systemUse the WLM ISPF applicationDescribe the components of a service definitionDefine workloads and service levels and classification rulesState which z/OS commands affect WLM operationIdentify the major WLM services for z/OS, including enclaves and application environments, and how they are used by DB2, WebSphere, and CICSAnalyze CPU performance when running in a shared LPAR environmentUtilize and monitor zIIP and zAAP specialty enginesMeasure and tune z/OS DASD, processor storage, and coupling facility configurationsExplain the functions and facilities of RMF and SMFAnalyze performance bottlenecks using RMFUse Workload License Charges (WLC), defined capacity and soft capping to manage software costsDescribe advanced z/OS environments that utilize Intelligent Resource Director (IRD), HiperDispatch, z/OSMF Workload Management, and I/O Priority ManagerUse the z/OSMF Workload Management (WLM) taskUse Performance Monitoring with z/OSMFModify a WLM service definition to meet the requirements for monitoring a specific system workloadCreate and customize Monitoring DesktopsReview any issues by using the Monitoring Desktops options displaysAssess the performance of the workloads running on the z/OS This course is designed for new performance analysts to learn to work with the Workload Manager (WLM) in goal mode. Learn concepts of WLM and performance management in the z/OS system using the WLM. Day 1 Welcome Unit 1 - Tuning methodology Unit 2 - Using SMF and RMF to monitor performance Lab 1 - Introduction to your system Lab 2 - Using RMF Monitor I and Monitor II Day 2 Unit 3 - Performance impacts when running in a shared LPAR environment Unit 4 - Basic system workload management (part 1) Lab 3 - Implementing a WLM environment on z/OS (part 1) Day 3 Unit 4 - Basic system workload management (part 2) Lab 3 - Implementing a WLM environment on z/OS (part 2) Day 4 Unit 5 - WLM commands, internals, and service Lab 4 - Using RMF Monitor III to solve performance problems Day 5 Unit 6 - z/OS DASD performance topics Unit 7 - Tuning processor storage Unit 8 - Miscellaneous performance topics Lab 5 - z/OSMF and performance management

Duration 5 Days 30 CPD hours This course is intended for Security-operations (SecOps), or security, orchestration, automation, and response (SOAR) engineers, managed security service providers (MSSPs), service delivery partners, system integrators, and professional services engineers Overview This training is designed to enable a SOC, CERT, CSIRT, or SOAR engineer to start working with Cortex XSOAR integrations, playbooks, incident-page layouts, and other system features to facilitate resource orchestration, process automation, case management, and analyst workflow.The course includes coverage of a complete playbook-development process for automating a typical analyst workflow to address phishing incidents. This end-to-end view of the development process provides a framework for more focused discussions of individual topics that are covered in the course. The Cortex? XSOAR 6.2: Automation and Orchestration (EDU-380) course is four days of instructor-led training that will help you: Configure integrations, create tasks, and develop playbooks.Build incident layouts that enable analysts to triage and investigate incidents efficientlyIdentify how to categorize event information and map that information to display fields.Develop automations, manage content, indicator data, and artifact stores, schedule jobs, organize users and user roles, oversee case management, and foster collaboration Course Outline 1 - Core functionality and Feature Sets 2 - Enabling and Configuring Integrations 3 - Playbook Development 4 - Classification and Mapping 5 - Layout Builder 6 - Solution Architecture - Docker 8 - Automation Development & Debugging 9 - Content Management 10 - Indicators 11 - Jobs and Job Scheduling 12 - Users and Role Management 13 - Integration Development Additional course details: Nexus Humans Palo Alto Networks : Cortex XSOAR 6.8: Automation and Orchestration (EDU-380) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Palo Alto Networks : Cortex XSOAR 6.8: Automation and Orchestration (EDU-380) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for The primary audience for this course is as follows: System Installers System Integrators System Administrators Network Administrators Solution Designers Overview Upon completing this course, the learner will be able to meet these overall objectives: Describe the architecture and function of the Cisco IOS XR Broadband Network Gateway Configure and verify Authentication, Authorization, and Accounting (AAA) in a Broadband Network Gateway deployment Define policies to control subscriber traffic Establish and verify subscriber sessions Prioritize subscriber traffic using QoS Implement subscriber features Deploy redundancy for subscriber sessions The Cisco IOS XR Broadband Network Gateway Implementation and Verification (IOSXR304) course teaches you how to successfully deploy, configure, operate, maintain, and support a Cisco IOS© XR Broadband Network Gateway (BNG) solution. This course will show you how to implement and verify BNG on a Cisco IOS XR device to manage subscriber access. You will also learn how to implement and verify subscriber management functions, including authentication, authorization, and accounting of subscriber sessions, address assignment, security, policy management, and Quality of Service (QoS). Course Outline Module 1: Broadband Network Gateway Overview Module 2: Configuring and Verifying Authentication, Authorization, and Accounting Module 3: Activating Control Policy Module 4: Establishing Subscriber Sessions Module 5: Deploying Quality of Service Module 6: Configuring Subscriber Features Module 7: BNG Geo Redundancy and XML Support Additional course details: Nexus Humans Cisco IOS XR Broadband Network Gateway Implementation and Verification (IOSXR304) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco IOS XR Broadband Network Gateway Implementation and Verification (IOSXR304) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4.125 Days 24.75 CPD hours This course is intended for Managers or consultants seeking to prepare and support an organization in planning, implementing, and maintaining a compliance program based on the GDPR DPOs and individuals responsible for maintaining conformance with the GDPR requirements Members of information security, incident management, and/or business continuity teams Technical and compliance experts seeking to prepare for a data protection officer role Expert advisors involved in the security of personal data Overview Understand the concepts of the GDPR and interpret its requirements Understand the content and the correlation between the General Data Protection Regulation and other regulatory frameworks and applicable standards, such as ISO/IEC 27701 and ISO/IEC 29134 Develop the ability to inform, advise, and monitor compliance with the GDPR and cooperate with the supervisory authority Acquire the competence to perform the role and daily tasks of the data protection officer in an organizationit Considering that data breaches have become highly sophisticated in the recent years, the need for data protection has increased as well.Information Security is crucial to the success of any organization since it deals with the protection of sensitive data from unauthorized access, use, replication and destruction. As such, organizations should put in place measures and controls to manage and diminish Information Security risks and comply with GDPR requirements. In case organizations fail to comply with the GDPR requirements, the penalties can reach up to 2% of an organization?s annual turnover. Also, in case of more serious infringements, the penalties can amount to 4% of an organization?s annual revenue. The implementation of a Privacy Framework, on the other hand, will allow professionals to develop and implement reliable controls that are generally accepted.Becoming a Certified Data Protection Officer will enable you to acquire the necessary expertise to understand the risks that could have a negative impact on your organization and implement the required strategic responses based on the GDPR best practices, requirements and principles. Introduction to the GDPR concepts and principles Training course objectives and structure General Data Protection Regulation (GDPR) Core considerations for the GDPR Designation of the DPO and analysis of the GDPR compliance program Designation of the DPO Analysis of the GDPR compliance program Relationship with the top management Data protection policy Register of processing activities Risk management process DPO operations Data protection impact assessment Documentation management Evaluation of the data protection controls Data protection and technology Awareness, training, and communication Monitoring and continual improvement of GDPR compliance Incident management and personal data breaches Monitoring and measuring compliance Data protection internal audit Treatment of nonconformities Continual improvement Closing the training course

Duration 2 Days 12 CPD hours This course is intended for Workspace ONE UEM and Workspace ONE Access operators and administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants Overview By the end of the course, you should be able to meet the following objectives: Explain the general features and functionality that Workspace ONE Access enables Demonstrate how to integrate Workspace ONE UEM with Workspace ONE Access Summarize and implement Workspace ONE productivity services into the digital workspace environment Explain the methods of enabling mobile single sign-on for mobile endpoints managed in the digital workspace Configure Workspace ONE Access to support SAML 2.0 for federated authentication across the workforce In this two-day course, you learn how to apply the fundamental techniques for integrating VMware Workspace ONE© Access? with VMware Workspace ONE© UEM to securely distribute business-critical applications from any device and configure access management controls. Through a combination of hands-on labs, simulations, and interactive lectures, you configure system and productivity integrations for Workspace ONE Access and Workspace ONE UEM. The course provides the principles of identity and access management. You will leave with a foundational understanding of how Workspace ONE uses various authentication methods and protocols to determine user access permissions and enable single sign-on. Course Introduction Introductions and course logistics Course objectives Workspace ONE Access Summarize the benefits of Workspace ONE Access Outline the core features and functions enabled by Workspace ONE Access Navigate the Workspace ONE Access console Explain the functions of directory integration with Workspace ONE Access Explain the various types of authentication protocols enabled by Workspace ONE Access Integrating Workspace ONE UEM and Workspace ONE Access Explain the rationale for integrating Workspace ONE UEM and Workspace ONE Access Outline the process of connecting Workspace ONE UEM and Workspace ONE Access Examine the workflow of integrations Summarize the key features of an integrated solution Productivity Integrations Identify the functions enabled by VMware Unified Access Gateway? Outline the purpose of the VMware AirWatch© Secure Email Gateway? edge service Explain the features enabled by the VMware Workspace ONE© Tunnel? edge service Summarize the capabilities enabled by the Content Gateway edge service SAML 2.0 Authentication Outline authentication methods supported by Workspace ONE Access Summarize the main properties of the SAML protocol Summarize the SAML authentication workflow Explain the application single sign-on authentication workflow with SAML Mobile Single Sign-On Describe the concept of mobile single sign-on Outline mobile single sign-on workflows Intelligence and Automation Summarize the features of Workspace ONE© Intelligence? Outline the benefits of using Workspace ONE Intelligence

Duration 3 Days 18 CPD hours This course is intended for Field engineers Network engineers Network administrators System engineers Overview After taking this course, you should be able to: Describe Cisco SD-Access architecture and its components Explain Cisco DNA Center deployment models, scaling, and high availability Identify Cisco SD-Access fabric protocols and node roles Understand the Cisco SD-Access Wireless deployment models Automate Day 0 device onboarding with Cisco DNA Center LAN Automation and Network PnP Deploy simple Cisco SD-Access fabric networks Monitor health and performance of the network with Cisco DNA Center Assurance Interact with the Cisco DNA Center Platform Intent APIs The Understanding Cisco SDA Fundamentals (SDAFND) v1.0 course introduces you to Cisco© Software-Defined Access and teaches you, through a combination of lectures and labs, how to implement simple, single-site fabric networks.You will learn the benefits of leveraging Software-Defined Access in the Cisco-powered Enterprise Campus network. SDAFND will introduce the solution, its architecture and components, and guide you through labs to design and deploy simple Cisco SD-Access networks.This course will help you Deploy Cisco SD-Access networks. Explain Cisco Software-Designed Access. Operate, manage, and integrate Cisco DNA Center?Prepare for various Cisco certifications Cisco Certified Specialist ? Enterprise Core (ENCOR), and Cisco Certified Specialist ? Enterprise Design (ENSLD) Course Outline Introducing Cisco SD-Access Introducing Cisco DNA Center Exploring Cisco SD-Access Solution Components Exploring Cisco SD-Access Wireless Architecture Automating Network Changes with Cisco DNA Center Deploying Fabric Networks with Cisco DNA Center Exploring Cisco DNA Center Assurance Exploring Cisco DNA Center Programmability Additional course details: Nexus Humans Understanding Cisco SDA Fundamentals (SDAFND) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Understanding Cisco SDA Fundamentals (SDAFND) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This basic course is for persons needing an introductory knowledge of DB2, and persons preparing for advanced and specialized DB2 education. Overview List and describe the major components of IBM's relational database, DB2 Explain the characteristics of a DB2 table Relate the basic concepts of data modeling Comprehend the processing instructions given to DB2 via simple SQL statements List and describe several ways to build (write) and execute SQL statements List and describe steps needed to imbed SQL statements in an application program Explain some of the functions performed by, and the responsibilities of, database and system administrators Establish a base for more specialized DB2 education This course provides information about the functions of IBM's DB2, a relational database manager which may be installed under a variety of operating systems on many hardware platforms (e.g., z/OS, VM, Linux, UNIX, Windows, etc.) Understanding a Table Identify the advantages of a relational database Define a relation Name the language used to talk to a relational database manager (RDBM) List three characteristics assigned to each column Define the tasks performed by DB2 when running an application Defi Data Modeling and Database Design State the purpose of a business model Identify an Entity-Relational Diagram (ERD) model List several DB2 column data types Identify non-standard column and table names Identify the characteristics of a primary key and a foreign key State the purpose of re How does a User use DB2? List several ways to talk to DB2 List multiple ways to generate an SQL statement List several ways to ADD, REMOVE, or CHANGE table rows List several ways to READ data and produce reports How does a Programmer use DB2? List the steps needed to create a test environment List the necessary steps to coding SQL in a program Describe the purpose of SQL delimiters Describe the purpose of an SQLCA List the steps involved in preparing a program for execution State the differenc What does an Administrator do in DB2? List some of the tasks performed by a DB2 System Administrator: Identifying the DB2 product, Installing DB2, Creating subsystems/instances, databases and table spaces, Authorizing, and Monitoring List some of the tasks performed by a DB2 Database Administ Information Management with DB2 List several planning considerations for distributing data List some of the skills required to successfully distribute data Differentiate between remote unit of work, distributed unit of work, and distributed request List some of the security concerns whe