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Your first steps in Floorwork through our Smart Methodology.

Maternity care assistants work in supportive roles in the midwifery team to provide high-quality care to women and babies. Learn how to care for mothers and their babies and support a healthy pregnancy with this Maternity Care Assistant course. This Maternity Care Assistant Course will give you valuable insights into maternity care services. Training with us, you’ll understand the anatomy and psychology of the female reproductive system. In addition, you’ll learn about antenatal care and screening, intrapartum care and postnatal care practices. Learning Outcomes Learn how to provide care during the various stages of labour Discover the methods to support a healthy pregnancy Find guidelines on antenatal care and screening, intrapartum care and postnatal care Understand the anatomy and psychology of the female reproductive system Learn how to improve teamwork in maternity services Career path The Maternity Care Assistant Course will provide essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Maternity Care Assistant Neonatal Nurse Medical Staff Maternity Support Worker Health Visitor Prerequisites There are no formal entry requirements for this course. It is open to anyone with a caring nature and a willingness to help others during times of loss. A basic understanding of English and access to a device with internet is all you need to get started. Certification Upon completion of the course and passing the final assessment, you can obtain a PDF certificate for £9.99. Hard copy certificates are available for an additional £15.99. Disclaimer: This is an online course with pre-recorded sessions. Course access will be granted within 24 hours of enrollment. (Learn more about this online course)

Course Overview Appliance repair services are always in demand. Therefore, being able to repair appliances is a great ability to have. By enrolling in this Domestic Appliance Repairing Course, you may learn how to maintain and repair household appliances as well as launch a lucrative career in the related field. A variety of methods and strategies are covered in the Domestic Appliance Repairing Course to help you hone your domestic appliance repair skills. It will offer thorough guidelines for fixing numerous appliances. Additionally, the training will walk you through the safety procedures that all repair professionals use. Enrol now! Learning Outcomes After completing the Domestic Appliance Repairing Course, students will be able to: Get a domestic appliance introduction. Understand how to repair the many types of domestic appliances. Gain relevant skills in domestic appliance repairing. When repairing appliances, take all necessary safety precautions. Open your own appliance repair business. Assessment and Certification At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Anyone with a willingness to learn new skills is welcome to enrol in this domestic appliances course. People can prepare themselves with this training for opportunities in linked industries. In the UK today, salaries for positions requiring a comparable level of knowledge range from £25,000 to £30,000 annually. It might be helpful for any position in a similar industry, such as: Service Provider. Appliance Installer. Domestic Appliance Engineer.

Join us for this 2-hour tasting as we explore and taste a wide range of chocolates from white and milk to rich dark and flavoured chocolates. All paired beautifully with six superb wines which create a level of pairing pleasure you never felt was possible!

Sales Skills Course Overview This Sales Skills course provides a comprehensive foundation in essential sales techniques and strategies designed to boost performance and confidence in any sales environment. Learners will explore a wide range of topics from understanding customer behaviour to mastering effective communication and negotiation skills. The course is structured to help individuals develop the ability to present products persuasively, overcome objections, and close deals successfully. With a focus on both traditional and modern sales approaches, participants will gain the knowledge required to drive sales growth and build lasting customer relationships. By completing this course, learners will be equipped with valuable skills that enhance their professional effectiveness and open up new opportunities within sales and marketing roles. Course Description This course covers core areas essential to becoming a successful sales professional. Starting with the fundamentals of sales, it advances into specialised techniques such as sales hypnosis and persuasive presentations. Learners will study how to integrate sales with marketing efforts effectively and understand the dynamics of leverage and limitations in sales contexts. Emphasis is placed on developing strong communication skills, managing negotiations confidently, and handling customer interactions with professionalism. The course also addresses common challenges such as dealing with objections and provides tips and strategies to refine sales tactics. Delivered in a clear, professional format, the curriculum ensures that learners gain both theoretical knowledge and applied understanding suitable for a variety of sales roles across multiple industries. Sales Skills Curriculum Module 01: Introduction to Sales Module 02: Sales Growth Module 03: Sales Hypnosis Module 04: Sales Presentation Module 05: Sales and Marketing Module 06: Leverage and Limitations Module 07: Communication Skills Module 08: Sales Negotiations Module 09: Dealing with Customers Module 10: Handling Objections Module 11: Tips and Tricks for Sale (See full curriculum) Who is this course for? Individuals seeking to improve their sales performance and confidence. Professionals aiming to enhance their career in sales and marketing. Beginners with an interest in developing effective sales techniques. Customer service staff wanting to build better client relationships. Career Path Sales Executive Business Development Officer Account Manager Retail Sales Consultant Marketing Assistant Customer Relationship Manager

Trying New Things Course Overview This course, "Trying New Things," is designed to encourage learners to step outside their comfort zones and embrace new experiences. It focuses on the value of trying new things and how it contributes to personal growth and professional development. The course will guide you through various strategies to foster an open mindset, improve adaptability, and gain confidence in tackling unfamiliar situations. Upon completion, you will have the skills and motivation to explore new opportunities in both your personal and professional life. This course aims to inspire you to take initiative, embrace change, and build resilience in navigating new challenges. Course Description "Trying New Things" offers learners the opportunity to explore the benefits of expanding their horizons and pushing boundaries. The course delves into techniques for overcoming fear and hesitation when faced with unfamiliar experiences. You will explore methods to develop curiosity, adaptability, and a growth mindset, while learning how to apply these skills in various aspects of life. Key topics include risk-taking, fostering creativity, and setting realistic goals for change. Through engaging learning materials, you will gain confidence in trying new things and be equipped with the mental tools to make sound decisions when faced with novel situations. By the end of the course, learners will have a comprehensive understanding of how embracing change and new challenges can lead to lasting personal and career growth. Trying New Things Curriculum: Module 01: The Power of Trying New Things Module 02: Overcoming Fear and Embracing Change Module 03: Developing a Growth Mindset Module 04: Setting and Achieving Personal Challenges Module 05: Building Confidence in New Experiences Module 06: Leveraging New Experiences for Career Growth Module 07: Reflecting and Adapting for Continued Success (See full curriculum) Who is this course for? Individuals seeking to enhance their personal growth and resilience Professionals aiming to improve their adaptability and innovation in the workplace Beginners with an interest in embracing change and self-improvement Anyone interested in developing new skills and expanding their potential Career Path Personal development coach HR professional Leadership and team development roles Innovation and creativity-focused industries Entrepreneurship and small business management

An ICF accredited coach training programme.

Phlebotomy: Phlebotomy Training Online Introducing Phlebotomy: Phlebotomy Training - Unlock Your Career in Healthcare! Are you looking to kickstart your career in the booming healthcare industry? Do you have a passion for helping others and want to make a meaningful difference? Look no further! Our comprehensive Phlebotomy: Phlebotomy Training course is here to equip you with the knowledge and skills you need to become a skilled phlebotomist. The Phlebotomy: Phlebotomy Training course has been professionally developed to teach you everything you need to know about the subject of phlebotomy. The Phlebotomy: Phlebotomy Training course will provide you with an in-depth introduction to the profession of phlebotomy as well as the skills and information required to become a successful phlebotomist. Benefits of taking this Phlebotomy: Phlebotomy Training Expert-led Curriculum: Our Phlebotomy: Phlebotomy Training course is meticulously designed by industry professionals and experienced phlebotomy practitioners. You will learn from the best, gaining insights, techniques, and best practices directly from the experts. With their guidance, you will acquire the essential knowledge to excel in the field of phlebotomy. Don't miss out on this incredible opportunity to launch your career in the healthcare industry! Enrol in our Phlebotomy: Phlebotomy Training course today and embark on a rewarding path where you can make a difference in people's lives. Remember, the first step towards success is investing in your education! Sign up now and unlock your potential with Phlebotomy: Phlebotomy Training! Why choose this Phlebotomy: Phlebotomy Training Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Phlebotomy: Phlebotomy Training Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Phlebotomy: Phlebotomy Training Course. Main Course: Phlebotomy Training Course Free Courses included with Phlebotomy: Phlebotomy Training course Phlebotomy: Phlebotomy course offers free Forensic Nursing. Phlebotomy: Phlebotomy course offers free Diploma in Nurse Prescribing. Phlebotomy: Phlebotomy course offers free Level 2 Award in the Prevention and Control of Infection. [ Note: Free PDF certificate as soon as completing the Phlebotomy: Phlebotomy Training Course] Phlebotomy: Phlebotomy Training Online This Phlebotomy: Phlebotomy Training course consists of 06 modules. Course Curriculum of Phlebotomy: Phlebotomy Training Module 01: Introduction Module 02: Human Anatomy & Physiology Module 03: Blood Collection: Routine Venipuncture & Specimen Handling Module 04: Possible Complications from Phlebotomy Module 05: Blood: Samples & Collection Module 06: Arterial puncture Assessment Method of Phlebotomy: Phlebotomy Training After completing Phlebotomy: Phlebotomy Training Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Phlebotomy: Phlebotomy Training After completing the Phlebotomy: Phlebotomy Training course, you can instantly download your certificate for FREE. Who is this course for? Phlebotomy: Phlebotomy Training Online This Phlebotomy: Phlebotomy Training Course is open to everyone. Requirements Phlebotomy: Phlebotomy Training Online To enrol in this Phlebotomy: Phlebotomy Training Course, students must fulfil the following requirements: Phlebotomy: Good Command over English language is mandatory to enrol in our Phlebotomy Training Course. Phlebotomy: Be energetic and self-motivated to complete our Phlebotomy Training Course. Phlebotomy: Basic computer Skill is required to complete our Phlebotomy Training Course. Phlebotomy: If you want to enrol in our Phlebotomy Training Course, you must be at least 15 years old. Career path Level 3 Phlebotomist Training Online The Phlebotomy: Phlebotomy Training course opens up a range of exciting opportunities for personal and professional growth. Here are some potential career paths you can pursue: Phlebotomist Healthcare Assistant Lab Technician Phlebotomy Technician Nurse

Unlock the power of Ansible in DevOps with this in-depth video course. From beginner to expert, this course covers everything you need to know about Ansible, accompanied by hands-on exercises that you can practice right in your browser. No prior experience needed.

Key Objectives for the Training provision Effective listening to a client's needs and requirements during various stages of the sales process. Engage in meaningful communication with clients, learn to identify challenges and opportunities that relate to the prospects. Overcome the identified challenge. Build long term rapport and establish trust with the prospect throughout the sales process, Ensure continued customer satisfaction that can turn into repeat business. Be able to build rapport with customers or clients. Know the right questions to ask to fully understand the customer or client’s needs without putting on any pressure. Be able to check you have the right information from the customer or client. Be able to match products and services to the customer or client using the information you have gathered. Be able to influence effectively. Know how to stand out from your competitors. Stage 1 – Research the Company’s ‘Value Propositions’ and USP Analysis  Conducting 30 min confidential interviews with a cross-section of the eligible Attendees & the Stakeholders, in order to gain an objective understanding of the various scenarios and clients that the Participants work with. the Company’s ‘Value Propositions’ Unique Selling Points The Customers’ journey(s) The Competition’s offers for analysis and comparisons. From these findings, a carefully calibrated bespoke Programme will be designed and delivered.  Stage 2 - Design the Bespoke 2 x day Course  nd Stage 3 - Delivery of the Course Programme This Programme can be delivered in 2 x consecutive days, or split between 2 – 3 weeks, to make it more ‘work-friendly’ – if required. It is very practical and commercially focussed in approach, with lots of interactive exercises designed to draw out the learning applications via the debriefings. The ‘Real Play’ scenarios on day 2 will be based on specific case studies drawn from the Research findings so that they are authentic to optimise the learning. Individual Action Plans will be captured at the end of each day to be debriefed by the Participants’ respective Line Managers.  Template Programme Day One – Foundation – Strategic Approach Section One – The Principles of Consultative Selling Defining ‘Consultative Selling’ The Company’s ‘Unique Selling Points’ & Value Proposition The Consultative Selling model – the five stages Avoiding appearing ‘pushy’, ‘pressurising’ or ‘talking through the sale’ Section Two –Strategy & Preparation  ‘Buy-Class’ Matrix Strategic plan Template – matching services/products to identified needs & opportunities. Preparing a range of objectives Constants and variables – USP’s Researching key Client/Decision Makers’ priorities, profile & background (LinkedIn etc.) Preparing for potential & likely Objections Section Three – Email etiquette & ‘influencing’ email correspondence.  Email etiquette A.B.S.U.R.D model Clarity and tone – discovery of clients’ needs & motivational factors. Techniques to influence and ‘nudge’. Ensuring the data and content have a ‘gentle’ motivational & appealing message. Top Tips Day Two – Practical Application Section Four – Rapport Building & Effective Communication skills ‘Behaviour Labelling’ techniques – setting a positive tone. Asking Open Questions – gaining a full understanding of the clients’ priorities & expectations. EQ - Inviting opinions; perspectives; experiences – winning confidence. Active Listening – focus and commitment to understand. ‘Reading the room’ – adapting to responses and reactions. Maintaining focus on relevant topics that the Client cares about; carefully consider the opportunities to influence. But NO PRESSURE! Building a ‘bond of trust’ with commitments and authentic, shared values. Section Five – Explaining the Benefits – aligned to the Customers’ Priorities Understanding ‘Why do People Buy?’ Research data analysis. Open questions that lead to understanding the key issues and Clients’ priorities. Avoiding the danger of ‘pressurising’ the Client. Responding to objections effectively, with confidence and sensitivity. Explaining the benefits that are aligned to the Clients’ stated requirements. Making the Data ‘sing’ – memorable takeaways for the Client. Augmented benefits – Brand confidence; Case studies; Warranty; Service; Range; Flexibility etc. in alignment with their stated preferences/requirements Differentials compared to Competitors Section Six – Winning Commitment Inviting commitment – with confidence Consultative Selling Closing techniques (e.g. Alternative Close/Assumptive Close et al) Avoiding ‘talking through the sale’ – knowing when to ‘Shut UP!’ Confirming agreement – ensuring Clients’ motivation for repeat business Section Seven – Practical Application ‘Real Play’ From the Research findings, carefully devised scenarios can be generated to provide the most valuable learning opportunities to underpin all the skills & techniques covered in the Programme.  Potential Real Play scenarios: A well-established customer has indicated that they are soon to be opening up additional new offices – this presents an opportunity to arrange for the Company to support them with their upcoming needs. After some very positive feedback and with the upcoming contract renewal imminent – how can the Company give the Customer more high-quality support in other areas of their business? A Competitor has been to see the client and they have prompted some concerns about ‘value for money’ & ‘quality of service’. How Real Play works… The group is split the group into 2 sub-groups, one with our Professional Actor (option available); the other with the Trainer or a willing Participant. Each group has a brief and has to instruct their Trainer/Actor/Participant on how to approach the scenario supplied. The Actor and Trainer (or willing Participant) perform the role play(s) as instructed by their respective teams; however, during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) – not the performers. Debrief the full Programme Individual Action Plans - to be followed through. ‘Best Practices’ for application into the business Options for Exercises within the Programme  Sample Exercise – Red & White  There is a specific time managed agenda and itinerary, which puts the group under pressure.  The key challenge is for the sub-groups to maximise the commercial value from the task, however there is always a great danger that the individuals attempt to gain financial progress at the expense of the other group! Debriefing points: Persuasive communication and influence across barriers Gaining buy-in when others are sceptical Strategic planning accounting for others’ behaviours Sample Exercise – Communication Challenge Each Participant has different pieces of information, but are not allowed to share it visually. They are only allowed to communicate to work out the solution hidden among the large amount of data. Debrief: Structured approach Maintaining focus through distractions/interference Active Listening Controlled communication Sample Exercise – Persuasive emails Sample emails are shared to be critiqued and improved upon to be debriefed: Tone & impact Making the Data ‘sing’ Influential & motivational language Customer centric message. Sample Exercise –Juggling   Each Participant has to pass the ‘Customers’ (Juggling balls) carefully through the system with all the other Participants to reach a profitable conclusion  Debrief: EQ to read the room and effectively communicate, when the pressure is on Customer focus and adapting to challenges Devising a plan that wins buy-in Overcoming competing ideas to get to ‘best practice’ Consistent commitment, communication and motivational drivers that influenced performance. Sample Exercise –Critical Path  The group are provided with 30 x discs and some ‘post-it’ notes. (no pens or pencils are allowed) Their brief is to create a grid shape with the 30 x discs, which will act as ‘stepping stones’ for the ‘Critical Path’ But they have to follow the correct order through the grid from the start to finish, which they will have to work out through ‘trial & error’ All of the team must pass through the ‘Critical Path’ worked out on the grid, observing the constraints, within the time limit. No talking is permitted once they start using the materials Debrief: - Clear communication focussing on the ‘client’s journey’ Planning for challenges Identifying risks and mitigating them Role allocations & support Quality control and disciplines  Sample Exercise –Back to Back  Each Participant is positioned back-to-back with a partner. They have to work out precisely what the ‘statement’ given to the other person is without looking around. Each person has a different brief. Debrief: - Asking Open Questions Active Listening Accuracy in identifying the objective.