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15511 Open courses

Level 3 Diploma in Life Coaching and Counselling - CPD Certified

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before [Updated: February 2024] Are you passionate about helping others reach their full potential? According to recent studies, over 60% of British adults have considered seeking professional coaching or counselling at some point in their lives. However, finding qualified and well-rounded professionals in this field can be a challenge. This Diploma in Life Coaching and Counselling equips you with the skills and knowledge to make a difference in people's lives and build a rewarding career. This comprehensive diploma program combines life coaching fundamentals with holistic health and wellness coaching. You'll master core coaching techniques like the GROW model, explore personality types, and navigate the client-coach relationship. Additionally, you'll delve into diet, nutrition, exercise, stress management, sleep, and emotional self-care, empowering you to guide clients towards a holistic approach to well-being. This Advanced Diploma in Life Coaching and Counselling at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 180 CPD points) to make your skill development & career progression more accessible than ever! Learning Outcomes of Life Coaching and Counselling Master the fundamentals of life coaching and counselling techniques. Gain expertise in various coaching models and personalized approaches. Develop skills in holistic health coaching, encompassing diet, nutrition, and exercise. Learn strategies for stress management, sleep optimization, and emotional self-care. Build effective client-coach relationships and communication skills. Understand the ethical and professional standards in the coaching industry. This Life Coaching and Counselling training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Key Topics to be Covered What is Life Coaching? What's the history? Effective listening skills required for a life coach Various aspects and dimensions of the language Important ethics How to empower the client How to become a successful leader as a life coach? Why Choose Us? Get a free student ID card with Life Coaching and Counselling Training program (£10 postal charge will be applicable for international delivery) The Life Coaching and Counselling is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Life Coaching and Counselling course materials The Life Coaching and Counselling comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Life Coaching and Counselling Introduction PART 1: LIFE COACHING CERTIFICATION Coaching Fundamentals Understanding Personalities Coaching Models Explained Why We Will Use The GROW Model Coaching Step 2: Reality Coaching Step 3: Options & Obstacles Coaching Step 4: Will & Action Planning How To Structure Your Coaching Sessions Client Coach Relationship Advanced Coaching Strategies PART 2: HOLISTIC HEALTH COACHING CERTIFICATION Diet & Nutrition Fundamentals Diet & Nutrition Coaching Exercise Coaching: Cardio Exercise Coaching: Resistance Training Hormone Health ExplainedSupplements Health & Fitness Motivation Health & Fitness FAQ Answered PART 3: WELLNESS COACHING CERTIFICATION Stress Management Sleep Emotional Self Care How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate:£12.99 CPD Hard Copy Certificate: £29.99 QLS Endorsed Hard Copy Certificate: £139 CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Aspiring Life Coaches Personal Trainers Therapists Human Resources Professionals Career Coaches Nutritionists Requirements You will not need any prior background or expertise to enrol in this course. Career path The course aim to help you get the job or even the long-awaited promotion of your dreams. With the support and proper guidance, you will learn the skills and knowledge that may help sharpen your career at; Life Coach Life Skills Coach Personal development trainer Counsellor education Motivational speaker MENTOR Young Entrepreneurs Life hacks trainer Certificates CPD Accredited Certificate Digital certificate - £12.99 Advanced Diploma in Life Coaching and Counselling at QLS Level 7 Hard copy certificate - £139 Please note that International students have to pay an additional £10 as a shipment fee.

Level 3 Diploma in Life Coaching and Counselling - CPD Certified
Delivered Online On Demand6 hours
£12

Purchase Ledger Training

4.7(47)

By Academy for Health and Fitness

In the UK, the average salary for a purchase ledger clerk is £22,750 - £29,000, but this can go up depending on the individual's professional experience, location and skill set. Purchase Ledger is a fantastic way to start your career within accounts. This course is an entry-level role that will give you the experience needed to progress into a more senior-level finance role whether that be a Senior Purchase Ledger/Team Leader or taking your first step into a junior round accounts position. This Certificate in Purchase Ledger at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Purchase Ledger Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Purchase Ledger course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. This course will teach you how to keep a purchasing ledger and improve your financial management abilities. Enrol in the course to gain a thorough understanding of accounting and financial management. Keeping track of what you buy is essential for any organization. All of your purchase records can be kept in one place with the help of a purchase ledger. This course will teach you how to handle a purchasing ledger. With interactive sections, this course will teach you how to keep track of your purchases. This in-depth course will educate you on what a purchase ledger is and how to keep one up to date. You'll learn about the relevance of the bought ledger, the skills required for purchase ledger administration, and the prospects for purchase ledger management as a career. This training will provide you with a thorough understanding of the paperless buy ledger system. After finishing this course, you will be able to effectively handle the digital purchase ledger. What you'll learn? Learn about the benefits and drawbacks of using a bought ledger. Learn about the functions and responsibilities of a bookkeeper. Understand the various stages of the accounting cycle. Learn everything there is to know about the buy ledger control account. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! *** Course Curriculum *** Purchase Ledger Course Module 01: Introduction Module 02: Importance of Purchase Ledger Module 03: Skills for Purchase Ledger Management Module 04: Purchase Ledger Control Account Module 05: Managing Purchase Ledger Successfully Module 06: Reconciliation Module 07: The Key to a Paperless Purchase Ledger World Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Certificate in Purchase Ledger at QLS Level 3 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Certificate in Purchase Ledger at QLS Level 3 Hard copy certificate - £89 Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Purchase Ledger at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Purchase Ledger Training
Delivered Online On Demand7 days
£12

Leadership for Health and Social Care in UK Health System

4.9(27)

By Apex Learning

Overview Learn to lead and motivate a workforce dedicated to providing the best care for residents and patients of all ages. This comprehensive course will train you to manage staff responsible for the support of patients and clients in residential or temporary facilities. The Leadership for Health and Social Care in UK Health Systemcourse is an excellent way to acquire the knowledge and leadership skills needed to organise a workforce in the caring profession. You will be taught to encourage and develop your staff's abilities and promote ethical and consistent care of the young and elderly. Maintain high levels of care and make a difference in your community. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Leadership for Health and Social Care in UK Health System. It is available to all students, of all academic backgrounds. Requirements Our Leadership for Health and Social Care in UK Health System is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 7 sections • 46 lectures • 02:45:00 total length •Introduction to Health Care Management: 00:20:00 •Management: Definition, Functions, And Competencies: 00:15:00 •Management Positions: The Control in The Organizational Heirarchy: 00:30:00 •Establishing and Maintaining Organizational Culture: 00:20:00 •Ensuring High Performance: 00:15:00 •Leadership Development and Succession Planning: 00:30:00 •Innovation, Change Management and Health Care Policy: 00:30:00 •Introduction to the UK Health Systems: 00:20:00 •Changes Since Devolution: 00:45:00 •Lessons and Opportunities: 01:00:00 •The Nature and Cause of Disease: 01:30:00 •Fasting: 01:00:00 •Colon Cleansing: 01:00:00 •Diet and Nutrition: 01:30:00 •Vitamins and Other Food Supplements: 01:30:00 •Mental Health Basics: 00:30:00 •Are you Resilient?: 00:30:00 •Take Good Care of Yourself: 00:30:00 •Healthy Relationships: 00:30:00 •Risk Factors: 00:30:00 •When Do You Need to See a Professional?: 00:30:00 •Introduction To Guide To Dealing And Caring Elderly: 01:00:00 •Caring For Elderly Parents or Relatives While Keeping Your Money: 00:30:00 •How To Handle Bad Behaviour Problems By Elderly Parents: 00:30:00 •Effective Caring For Your Elderly Relative's: Home Help: 00:30:00 •Going To A Better Place: 00:15:00 •Listening To Your Parents Even Now: 00:30:00 •Way To Improve Quality Of Life For Your Senior: 00:30:00 •The Basics Of Caring For The Elderly: Pressure Sores: 00:30:00 •The Golden Rule Of Caring For The Elderly Revealed!: 00:30:00 •The Greatest Loss Of Them All: 00:30:00 •Watching Your Step: Avoiding And Dealing With Falls Whilst Caring For The Elderly: 00:30:00 •Caring For The Elderly- A Stressful Job: 00:30:00 •4 Most Common Ailments Affecting The Elderly: 01:00:00 •Top Outdoor Elderly Activities: 00:30:00 •Safeguarding The Health Of The Elderly: 00:30:00 •Taking Care Of Yourself As Well As The Elderly: Vacation And Respite: 00:30:00 •The Caregiver's Enemy No.1: 00:15:00 •Introduction to Child Health: 00:15:00 •Care of the New Born: 00:30:00 •Congenital Abnormalities: 01:00:00 •Normal Growth and Development: 00:15:00 •Nutrition and Nutritional: 00:30:00 •Control of Diarrhea Disease: 00:30:00 •VACCINE PREVENTABLE DISEASES: 00:15:00 •COMMON GENETIC PROBLEMS OF CHILDREN: 00:15:00

Leadership for Health and Social Care in UK Health System
Delivered Online On Demand2 hours 45 minutes
£12

Career Development Training: Copywriting Masterclass

4.9(27)

By Apex Learning

Overview This comprehensive course on Career Development Training: Copywriting Masterclass will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Career Development Training: Copywriting Masterclass comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Career Development Training: Copywriting Masterclass. It is available to all students, of all academic backgrounds. Requirements Our Career Development Training: Copywriting Masterclass is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 33 lectures • 02:04:00 total length •Lesson 01: How to Find Your Niche: 00:04:00 •Lesson 02: How to Find a Niche Market: A Step-By-Step Guide: 00:04:00 •Lesson 03: The Advantages of Having a Niche Market: 00:04:00 •Lesson 04: 5 Ways to Research Your Potential Customers: 00:03:00 •Lesson 05: 5 Simple Steps To Find Your Niche Market: 00:04:00 •Lesson 06: Ways to Narrow Down Your Niche Market: 00:03:00 •Lesson 01: 10 Reasons Why People Who Read A Lot Are More Likely To Be Successful: 00:04:00 •Lesson 02: The Importance of Written Communication Skills: 00:04:00 •Lesson 03: 5 Reasons why Feedback may be the Most Important: 00:04:00 •Lesson 04: What Copywriting Certification Programs Can Teach You: 00:04:00 •Lesson 05: 8 Online Tools That Will Improve Your Writing: 00:03:00 •Lesson 06: Why Should You Network?: 00:04:00 •Lesson 07: Why New Writers Should Enter Writing Competitions: 00:03:00 •Lesson 01: How To Get The Most Out Of Customer Polls And Surveys: 00:04:00 •Lesson 02: How to Identify a Target Demographic: 00:04:00 •Lesson 03: Learn Your Customers Habits: 00:03:00 •Lesson 04: 11 Ways to Provide Great Customer Service: 00:03:00 •Lesson 05: Your Small Business Competitors: Where to Learn About Their Customers: 00:04:00 •Lesson 01: The Easiest Way to Build Your Business Through Referrals: 00:04:00 •Lesson 02: What is a Paid Online Advertising Strategy?: 00:03:00 •Lesson 03: What Is a Portfolio Website and Why You Need It?: 00:04:00 •Lesson 04: Copywriting for Social Media: 7 Tips to Boost Engagement: 00:03:00 •Lesson 05: 5 Rules for Customer-Centric Copywriting Your Support Reps Should Use: 00:03:00 •Lesson 01: Break into the Self-Improvement Market: 00:04:00 •Lesson 02: Fundraising - Selling Your Services to Non-Profit Companies: 00:04:00 •Lesson 03: Health Copywriting- Working to Improve People's Lives: 00:06:00 •Lesson 04: Financial Services: 00:04:00 •Lesson 05: Christian Market - Writing for a Higher Purpose: 00:04:00 •Lesson 01: Choose Your Own Working Hours: 00:05:00 •Lesson 02: The Newbie's Guide to Making the Most of Remote Work: 00:04:00 •Lesson 03: Copywriter Job Satisfaction: Why Copywriting is a Good Career: 00:03:00 •Lesson 04: Why Copywriting Helps your Business and Adds Value to your Marketing Assets: 00:04:00 •Lesson 05: Potential to Earn Higher than Average Income: 00:03:00

Career Development Training: Copywriting Masterclass
Delivered Online On Demand2 hours 4 minutes
£12

Read Construction & Structural Drawing Like Expert

4.9(27)

By Apex Learning

Overview This comprehensive course on Read Construction & Structural Drawing Like Expert will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Read Construction & Structural Drawing Like Expert comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Read Construction & Structural Drawing Like Expert. It is available to all students, of all academic backgrounds. Requirements Our Read Construction & Structural Drawing Like Expert is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 32 lectures • 12:14:00 total length •Reading The Architectural Plan of G+3 Residential Building & Planning It: 00:36:00 •Understanding To Read Footing Layout drawing Of G+3 Building: 00:31:00 •Learn to Read Footing Schedule and Reinforcement Drawing of G+3 Building: 00:24:00 •How Combined Footing Reinforcement Is given practically at Site & What is Chair: 00:26:00 •Learn To Read Column Layout & Column Schedule Drawings of G+3 Building: 00:14:00 •Learn to Read Column Reinforcement & Column Lateral Ties & SP-34 Detailing: 00:49:00 •Video Explaining depth of footing, PCC, Development Length & Column Placing: 00:16:00 •What is Vastu & How this G+3 Building Is planned According to vastu Theory: 00:38:00 •Plinth Beam Layout, How to Frame Plinth Beam layout & Understand Reinforcement: 00:20:00 •Practical Video of Plinth Beam Reinforcement, Shuttering & Concreting: 00:07:00 •Learn First Floor Shuttering Layout & Slab Centering Layout with Site Videos: 00:19:00 •Learn to Read 1st Floor Beam Reinforcements of a G+3 Residential Building: 00:24:00 •Practical Video Of Beam Reinforcement and Extra Bar Provided in Beam R/F: 00:06:00 •Difference Between 1-way Slab & 2-way Slab: 00:35:00 •Practical Video of How Crank Bars are Put Up In The Slab: 00:22:00 •Theory of 2 way Slab & Its Importance & How it is Provided Practically at Site: 00:32:00 •Learn to Read slab 1st Floor Slab Reinforcement Details & Slab practical Video: 00:26:00 •Second Floor Shuttering Layout & Minor Changes With Respect to 1st Floor Layout: 00:18:00 •Second Floor Beam Details & Theory Behind Extra Bar at Support ( MUST WATCH ): 00:29:00 •Second Floor Slab Details & Theory Behind Simply Supported & fixed Support Slab: 00:25:00 •Third-floor Slab shuttering Layout, Beam Details & Slab Reinforcement Details: 00:11:00 •Terrace Floor Plan & Head Room Architectural & Structural Details.: 00:13:00 •Learn How the G+3 Residential Building is Modeled On E tabs Software: 00:15:00 •How to Define Beam, Column & Slab Sizes in the Etabs Model: 00:23:00 •How Dead Load & Live loads are calculated practically and Applied On The Slab: 00:28:00 •How to Apply Wall load on Beams & How to calculate Wall Load Manually: 00:22:00 •How to Create Load Pattern & Load Combinations in Etabs: 00:21:00 •How to check Footing Reaction & How to Size the footing Using excel Sheets: 00:39:00 •Check Bending Moment of Beam & understand it with Structural drawings: 00:16:00 •Detailing of Beam from Etabs Results & Excel Sheet Values: 00:19:00 •Detailing Of Stirrups, Spacing between stirrups & Logic Behind Providing Them: 00:17:00 •Column Detailing Manually & with Excel Sheet from Etabs Results: 00:13:00

Read Construction & Structural Drawing Like Expert
Delivered Online On Demand12 hours 14 minutes
£12

Office Skills and Administration Management Diploma

4.9(27)

By Apex Learning

Overview Embark on a transformative journey with the Office Skills and Administration Management Diploma, a comprehensive course designed to equip learners with essential skills for thriving in today's dynamic office environments. This course offers a deep dive into the core competencies required for excellence in administrative roles, addressing the increasing demand for skilled professionals in this sector. Participants will explore various topics, from the fundamentals of administrative management to advanced skills in business writing and digital proficiency. The curriculum is meticulously crafted to ensure a thorough understanding of both theoretical and applied aspects of office administration. This includes developing exceptional organisational skills, mastering effective communication, and honing expertise in essential software like Excel and PowerPoint. By completing this course, learners will be well-equipped to navigate and excel in the ever-evolving landscape of office administration. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Office Skills and Administration Management Diploma. It is available to all students, of all academic backgrounds. Requirements Our Office Skills and Administration Management Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 11 sections • 53 lectures • 19:18:00 total length •Personal Assistant: 01:23:00 •Admin Support: 01:54:00 •Administrative Management: 01:00:00 •Organisational Skills: 01:16:00 •Telephone Etiquette: 01:07:00 •Business Writing: 01:24:00 •Time Management: 01:09:00 •Body Language and Effective Communication: 01:23:00 •Meeting Management: 01:24:00 •Navigate the Excel User Interface: 00:28:00 •Use Excel Commands: 00:10:00 •Create and Save a Basic Workbook: 00:19:00 •Enter Cell Data: 00:12:00 •Use Excel Help: 00:05:00 •Create Worksheet Formulas: 00:15:00 •Insert Functions: 00:17:00 •Reuse Formulas and Functions: 00:17:00 •Insert, Delete, and Adjust Cells, Columns, and Rows: 00:10:00 •Search for and Replace Data: 00:09:00 •Use Proofing and Research Tools: 00:07:00 •Apply Text Formats: 00:16:00 •Apply Number Format: 00:07:00 •Align Cell Contents: 00:09:00 •Apply Styles and Themes: 00:12:00 •Apply Basic Conditional Formatting: 00:11:00 •Create and Use Templates: 00:08:00 •Preview and Print a Workbook: 00:10:00 •Set Up the Page Layout: 00:09:00 •Configure Headers and Footers: 00:07:00 •Manage Worksheets: 00:05:00 •Manage Workbook and Worksheet Views: 00:07:00 •Manage Workbook Properties: 00:06:00 •Customize the User Interface: 00:19:00 •Set PowerPoint 2016 Options: 00:07:00 •Modify Slide Masters and Slide Layouts: 00:16:00 •Add Headers and Footers: 00:05:00 •Modify the Notes Master and the Handout Master: 00:04:00 •Create SmartArt: 00:09:00 •Modify SmartArt: 00:05:00 •Write Math Equations: 00:07:00 •Add Audio to a Presentation: 00:09:00 •Add Video to a Presentation: 00:10:00 •Customize Animations and Transitions: 00:14:00 •Review a Presentation: 00:15:00 •Store and Share Presentations on the Web: 00:06:00 •Annotate a Presentation: 00:07:00 •Set Up a Slide Show: 00:08:00 •Create a Custom Slide Show: 00:03:00 •Add Hyperlinks and Action Buttons: 00:07:00 •Record a Presentation: 00:05:00 •Secure a Presentation: 00:11:00 •Broadcast a Slide Show: 00:07:00 •Create a Video or a CD: 00:08:00

Office Skills and Administration Management Diploma
Delivered Online On Demand19 hours 18 minutes
£12

SAFE WORKING PRACTICE ONLINE COURSE

By Child Protection Training Uk

The starting point for this module is to look at why you need to undertake training on the protection of children and young people. All adults who come into contact with children in their work have a duty of care to safeguard and promote their welfare. Practitioners have a key role in shaping the futures of young people. The vast majority of adults working with young children act professionally to provide a safe and supportive environment. However, in this area of work, tensions and misunderstandings can also occur.

SAFE WORKING PRACTICE ONLINE COURSE
Delivered Online On Demand
£18

Customer Service for Hospitality

4.9(27)

By Apex Learning

Overview Show that you are committed to providing the absolute best in Customer Service with this expert training. This Customer Service for Hospitality course will coach you in Customer Service expectations and offer useful recommendations for displaying outstanding Customer Service performance. Any business is reliant on its Customer Service staff, showing consideration and attention to its clients, and you can be taught to embody this Customer Service protocol. You will learn how to pre-empt requests by Customer Service customers and to perform tasks diligently. The specific requirements for Customer Service are also covered in-depth, alongside the UK legislation that governs Customer Service events and establishments with Customer Service staff. This Customer Service course is designed to equip you with the essential Customer Service skills needed to excel in the hospitality industry. From understanding the nuances of Customer Service interactions to mastering the art of proactive Customer Service, you will be prepared to handle any Customer Service challenge that comes your way. Whether you are new to the field or looking to enhance your Customer Service expertise, this training will set you apart as a Customer Service professional. With a focus on practical applications, this Customer Service course ensures that you are not just learning theory but are also capable of applying Customer Service principles in need. Enrol today to elevate your Customer Service capabilities and make a lasting impression in the Customer Service sector. Why Choose this Customer Service Bundle? FREE Customer Service CPD-accredited certificate Get a free student ID card with Customer Service training (£10 applicable for international delivery) Lifetime access to the Customer Service course materials The Customer Service program comes with 24/7 tutor support Get instant access to this Customer Service course Learn Customer Service training from anywhere in the world The Customer Service training is affordable and simple to understand The Customer Service training is entirely online How will I get my Customer Service certificate? You may have to take a quiz or a written test online during or after the Customer Service course. After successfully completing the course, you will be eligible for the certificate. Who is this Customer Service course for? There is no experience or previous qualifications required for enrolment in this Customer Service for Hospitality. It is available to all students, of all academic backgrounds. Requirements Our Customer Service for Hospitality is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Customer Service course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum Module One: Who We Are and What We Do - 00:17:00 Module Two: Establishing Your Attitude - 00:12:00 Module Three: Identifying and Addressing Customer Needs - 00:12:00 Module Four: Generating Return Business - 00:14:00 Module Five: In-Person Customer Service - 00:10:00 Module Six: Giving Customer Service over the Phone - 00:12:00 Module Seven: Providing Electronic Customer Service - 00:12:00 Module Eight: Recovering Difficult Customers - 00:15:00 Module Nine: Understanding When to Escalate - 00:14:00

Customer Service for Hospitality
Delivered Online On Demand4 hours
£9.99

Diploma in Construction Management - Level 7 (QLS Endorsed)

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Diploma in Construction Management - Level 7 (QLS Endorsed)
Delivered Online On Demand9 hours
£15

Functional Skills Maths Training for Teachers

By The Teachers Training

Equip yourself with essential Functional Skills Maths training tailored for teachers. Enhance your ability to teach math effectively, covering fundamental concepts and practical applications. Enroll now to boost your confidence and support student success in mathematics.

Functional Skills Maths Training for Teachers
Delivered Online On Demand7 hours
£15