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13342 Open courses delivered Online

Construction Safety, Property & Surveying

4.9(27)

By Apex Learning

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Construction Safety mega bundle. This 37 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Construction Safety bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Construction Safety bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Construction Safety Bundle Consists of the following Premium courses: Course 01: Construction Management Diploma Course 02: Construction Site Planning and Managment Course 03: Construction Cost Estimation Diploma Course 04: Construction Safety Diploma Course 05: Construction Industry Scheme (CIS) Course 06: Quantity Surveyor Training Course 07: Building Surveyor Course 08: Land Surveying Course 09: Property Management Training Course 10: AutoCAD VBA Programming for Beginners Course 11: AutoCAD Programming using C# with Windows Forms Course 12: Cost Control and Management Training Course 13: Positive Workplace Environment Course 14: Effective Communication Skills for Technical People Course 15: Leadership Styles Course 16: Workplace First Aid Level 3 Course 17: Workplace Management Training Course 18: COSHH Training for Assessors Course 19: LOLER Training Level 2 Course 20: RIDDOR Training Course 21: Working at Height Course 22: Lone Worker Safety Diploma Course 23: Ladder Safety Training Course 24: Property Development Diploma Course 25: Property Law Course 26: Property Business Training - Level 5 Course 27: Residential Property Sales Course 28: Public Housing Management Course 29: WELL Building Standard Course 30: Building Design And Construction With LEED V4.1 Moreover, this bundles include 7 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Course 06: Business English Perfection Course Course 07: Networking Skills for Personal Success Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Construction Safety mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Construction Safety to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 37 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 370 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Construction Safety bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Construction Safety bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Construction Management - Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Construction Safety, Property & Surveying
Delivered Online On Demand
£200

Healthcare, Wellbeing & Mental health

4.9(27)

By Apex Learning

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Healthcare mega bundle. This 37 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Healthcare bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Healthcare bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Healthcare Bundle Consists of the following Premium courses: Course 01: Healthcare Assistant Course 02: English for Healthcare Course 03: Workplace Health, Safety and Welfare Course 04: Social Work Practice Course 05: Pandemics: Risk, Impact & Mitigation Course 06: Oxygen First Aid Training Course 07: Child Immunisation Training - Level 3 Course 08: Vaccine & Vaccination Course 09: Health & Safety Training for Homeworkers Course 10: Diabetes Awareness & Care Course 11: Adult Patient Care Course 12: Occupational Therapy Diploma Level 3 Course 13: Asperger Syndrome Awareness Course 14: ADHD Awareness Course 15: Dyslexia Awareness Training Course Course 16: Bipolar Disorder Course 17: Ayurveda: Herbal Remedies & Lifestyle Course 18: CBT (Cognitive Behavioural Therapy) Course 19: Play Therapy Course 20: Journal Therapy Course 21: Childminder & Nursery Worker Course 22: Internet Safety for the children Course 23: Anti Social Behaviour: Understanding & Preventing Course 24: Mental Health Care Training - MCA & DOLS Course 25: Diploma in Child Psychology and Care Course 26: Mental Capacity Assessment Course 27: Child and Adolescent Mental Health Course 28: Mental Wellbeing Practitioner Course 29: Autism Awareness Course 30: First Aid at Work Moreover, this bundles include 7 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Course 06: Business English Perfection Course Course 07: Networking Skills for Personal Success Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Healthcare mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Healthcare to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 37 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 370 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Healthcare bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Healthcare bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Healthcare Assistant) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Healthcare, Wellbeing & Mental health
Delivered Online On Demand
£200

Site Safety Management & Surveying

4.9(27)

By Apex Learning

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Site Safety Management mega bundle. This 37 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Site Safety Management bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Site Safety Management bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Site Safety Management Bundle Consists of the following Premium courses: Course 01: Building Surveyor Course 02: Quantity Surveyor Training Course 03: Land Surveying Course 04: Construction Site Planning and Managment Course 05: Construction Cost Estimation Diploma Course 06: Construction Safety Diploma Course 07: Construction Industry Scheme (CIS) Course 08: Property Management Training Course 09: Leadership Styles Course 10: Workplace First Aid Level 3 Course 11: Workplace Management Training Course 12: COSHH Training for Assessors Course 13: LOLER Training Level 2 Course 14: RIDDOR Training Course 15: Working at Height Course 16: Lone Worker Safety Diploma Course 17: Ladder Safety Training Course 18: Time Management Training Course 19: AutoCAD VBA Programming for Beginners Course 20: AutoCAD Programming using C# with Windows Forms Course 21: Cost Control and Management Training Course 22: Positive Workplace Environment Course 23: Effective Communication Skills for Technical People Course 24: Property Development Diploma Course 25: Property Law Course 26: Property Business Training - Level 5 Course 27: Residential Property Sales Course 28: Public Housing Management Course 29: WELL Building Standard Course 30: Building Design And Construction With LEED V4.1 Moreover, this bundles include 7 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Course 06: Business English Perfection Course Course 07: Networking Skills for Personal Success Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Site Safety Management mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Site Safety Management to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 37 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 370 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Site Safety Management bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Site Safety Management bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Building Surveyor) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Site Safety Management  & Surveying
Delivered Online On Demand
£200

Workplace First Aid Training Course Online

By Study Plex

Highlights of the Workplace First Aid Training Course Type: Self-paced online course Duration: 3 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkou What you will learn from this course? Gain knowledge about the basics of workplace first aid Learn how to use first aid to treat a variety of injuries Understand recovery position and the use of CPR Learn about the many major illnesses and medical disorders Understand how to position victims for rehabilitation Know how to treat scalds, burns, electrical burns, and chemical burns Workplace First Aid Training Course This Workplace first aid course will assist you in gaining the skills and knowledge needed to provide first aid in the event of an emergency at work. You will learn from expert instructors with experience in the field who will impart the most relevant expertise and best practices. Cope with a variety of ailments and injuries Adhere to laws regarding health and safety Provide help in cases of emergencies Examine your entire body. Use external automatic defibrillators in a proper manner Carry out Cardiopulmonary Resuscitation (CPR) Who is this course for? This course is ideal for workplace first-aiders looking to refresh their knowledge and credentials on workplace first aid This course is open to any worker or employer who is interested in first aid or who wants to improve their resume This course is also open to coordinators, managers, or supervisors responsible for overseeing the first aid plans in workplaces Beginners and aspiring individuals who want to work as workplace first-aiders can also take this Workplace first-aid course Entry Requirements This Workplace first aid training has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone and a reliable internet connection. Assessment This Workplace first aid training assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure.  Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment, the pass mark is 60%. Advance Your Career This First aid at work course will provide you with significant opportunities to enter the relevant job market and select your desired career path. Additionally, by showcasing these skills on your resume, you will be able to develop your career, face more competitors in your chosen sector, and increase your level of competition. If you are looking for Complete Basic Life Support & Paediatric First Aid Training Online, enrol into our affordable and highly informative course, which will open your door towards a wide range of opportunities within your chosen sector. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Workplace First Aid Training Workplace First Aid Training 00:28:00 First Aid Approach Primary Secondary Survey First Aid Approach Primary Secondary Survey 00:14:00 The Recovery Position and Cardiopulmonary Resuscitation The Recovery Position and Cardiopulmonary Resuscitation 00:30:00 Mock Assessment 1 Assessment Mock-1-Workplace First Aid Training Online 00:10:00 Treatment of Injuries Part One Treatment of Injuries Part One 00:23:00 Treatment of Injuries Part Two Treatment of Injuries Part Two 00:21:00 Understanding Illness and Key Medical Health Conditions Understanding Illness and Key Medical Health Condition 00:30:00 Conclusion Conclusion 00:01:00 Mock Assessment 2 Assessment Mock-2-Workplace First Aid Training Online 00:10:00 Final Assessment Assessment - Workplace First Aid Training Online 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Workplace First Aid Training Course Online
Delivered Online On Demand
£19

First Aid at Work Training - Refresher Online Course

By Study Plex

Highlights of the Course Course Type: Self-paced online course Duration: 3 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Understand how first aid at work can be implemented Gain knowledge about the recovery position and cardiopulmonary resuscitation Know how to treat various injuries with the help of first aid Learn about various key medical conditions and illnesses Know how to place victims in a recovery position Understand how to treat burns, electrical burns, chemical burns, and scalds. First Aid at Work (FAW) Refresher Training This course will update your first aid knowledge and skills, enabling you to provide immediate assistance in a range of workplace emergencies that may require first aid. You will learn from expert instructors with experience in the field who will impart the most relevant expertise and best practices. Deal with various types of injuries and medical conditions Comply with the health and safety legislation Offer assistance in life-threatening situations Perform full-body examination Properly utilise external automated defibrillators (AED) Conduct Cardiopulmonary Resuscitation (CPR) Who is this course for? This course is ideal for workplace first-aiders looking to refresh their knowledge and credentials on workplace first aid This course is open to any worker or employer who is interested in first aid or who wants to improve their resume This course is also open to coordinators, managers, or supervisors responsible for overseeing the first aid plans in workplaces Beginners and aspiring individuals who want to work as workplace first-aiders can also take this First aid at-work training (refresher) Entry Requirements This First aid at work online refresher course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone and a reliable internet connection. Assessment This First aid at work qualification (refresher) assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure.  Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment, the pass mark is 60%. Advance Your Career This Online first aid at work refresher training will provide you with significant opportunities to enter the relevant job market and select your desired career path. Additionally, by showcasing these skills on your resume, you will be able to develop your career, face more competitors in your chosen sector, and increase your level of competition. If you are looking for Emergency First Aid at Work (EFAW) Refresher Training Course Online, enrol on our affordable and highly informative course, which will open your door towards a wide range of opportunities within your chosen sector.  Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Understanding First Aid at Work (FAW) Understanding First Aid at Work (FAW) 00:28:00 First Aid Approach Primary Secondary Survey First Aid Approach Primary Secondary Survey 00:14:00 The Recovery Position and Cardiopulmonary Resuscitation The Recovery Position and Cardiopulmonary Resuscitation 00:20:00 Mock Assessment 1 Assessment Mock-1-First Aid at Work (FAW) Refresher Training Online 00:10:00 Treatment of Injuries Part One Treatment of Injuries Part One 00:22:00 Treatment of Injuries Part Two Treatment of Injuries Part Two 00:21:00 Understanding Illness and Key Medical Health Conditions Understanding Illness and Key Medical Health Conditions 00:30:00 Conclusion Conclusion 00:01:00 Mock Assessment 2 Assessment Mock-2-First Aid at Work (FAW) Refresher Training Online 00:10:00 Final Assessment Assessment - First Aid at Work (FAW) Refresher Training Online 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

First Aid at Work Training - Refresher Online Course
Delivered Online On Demand
£19

Python Powerhouse: Python Bundle Course for All Levels

4.9(27)

By Apex Learning

Whether you're a beginner looking to start your coding journey or an experienced developer aiming to dive into data science and machine learning, this comprehensive course has you covered. In this Python bundle, you'll embark on a transformative learning journey through 11 carefully curated courses. First, you'll lay the foundation with "Python Programming: Python Coding Essential Training," where you'll grasp the fundamentals of Python coding. Then, you'll advance into the world of data with the "Data Structures Complete Course," equipping you with the skills to manipulate and manage data efficiently. But that's just the beginning. With courses spanning data science, machine learning, cloud computing, SQL programming, business intelligence, and critical thinking, this bundle is your passport to a versatile skill set that's in high demand. By enrolling in this course, you're investing in a brighter future, gaining the knowledge and expertise that will open doors to exciting career opportunities and enable you to tackle real-world challenges. Don't miss out on this chance to become a Python powerhouse and shape your professional destiny. This Python Powerhouse: Python Bundle Course for All Levels Bundle Consists of the following Premium courses: Course 01: Python Programming: Python Coding Essential Training Course 02: Data Structures Complete Course Course 03: Data Science with Python Course 04: Data Science & Machine Learning with Python Course 05: Python for Data Analysis Course 06: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 07: SQL Programming Complete Bundle Course 08: Higher Order Functions in Python - Level 03 Course 09: Basic Google Data Studio Course 10: Business Intelligence and Data Mining Masterclass Course 11: Decision Making and Critical Thinking Learning Outcomes Upon completion of this bundle, you should be able to: Develop a solid foundation in Python programming, enabling them to apply coding skills efficiently. Acquire a deep understanding of data structures and their applications in healthcare data management. Master the use of Python for data science, allowing them to analyse healthcare data and extract valuable insights. Explain SQL programming, which is crucial for handling healthcare databases and managing patient information securely. Explore higher-order functions in Python, enhancing their problem-solving skills and programming capabilities. Develop basic proficiency in Google Data Studio, a valuable tool for visualising healthcare data. Master business intelligence and data mining techniques are specific to the healthcare industry. "Python Powerhouse: Python Bundle Course for All Levels" is your gateway to mastering Python and unleashing its potential across various domains. This comprehensive course comprises 11 meticulously designed modules, each geared towards equipping learners with essential skills and knowledge. Starting with "Python Programming: Python Coding Essential Training," you'll build a strong foundation in Python, a programming language known for its versatility and widespread use. As you progress through the "Data Structures Complete Course," you'll delve into the world of efficient data manipulation, a fundamental skill applicable in numerous professional settings. One of the highlights of this bundle is "Data Science with Python," which empowers learners to harness Python's capabilities for data analysis. In "Data Science & Machine Learning with Python," you'll take the next step, exploring advanced techniques that are vital in today's data-driven world. Furthermore, "Python for Data Analysis" enhances your proficiency in making data-driven decisions. Beyond data, you'll gain expertise in cloud computing, SQL programming, higher-order functions in Python, Google Data Studio, business intelligence, and critical thinking - all essential skills that can open doors to a multitude of career opportunities. This course is your passport to a fulfilling career by providing a comprehensive toolkit to excel in various domains and industries. Don't miss the chance to become a Python powerhouse and shape your professional destiny. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is tailored for: Data Enthusiasts Intermediate Python Developers Data Visualisation Enthusiasts Aspiring Business Analysts Anyone interested in Python Requirements No requirements to enrol this Python Powerhouse: Python Bundle Course for All Levels course. Career path Upon completion, various career opportunities include: Software Developer (Average salary range of £35,000 to £70,000) Data Analyst (Average salary range of £25,000 and £60,000.) Machine Learning Engineer (Average salary range of £45,000 to £80,000) Web Developer (Average salary range of £30,000 to £65,000) Research Scientist (Average salary range of £40,000 to £75,000) Certificates CPDQS Accredited e-Certificate Digital certificate - Included CPDQS Accredited Hard-Copy Certificate Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Python Programming: Python Coding Essential Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Python Powerhouse: Python Bundle Course for All Levels
Delivered Online On Demand
£51

Handling Difficult Customers

4.7(47)

By Academy for Health and Fitness

With any customer-facing role, there are times when you will find yourself in a difficult situation with a customer that requires a certain set of communication and practical skills to resolve any issues successfully. The Handling Difficult Customers training course teaches learners how to handle difficult conversations as a manager or wider member of the customer service team, guiding you on how to use your body language effectively, master crucial active listening techniques, and stay calm under pressure. Key Topics to Be Covered How to open and close a difficult conversation with a customer Strategies for handling difficult customers and conversations The art of active listening and responding How to ask open and supportive questions The tone of voice and body language techniques Learning Outcomes Learn how to start and close a difficult conversation successfully and with confidence Understand how to use your body language to communicate with customers effectively Enhance your communication skills to ask open and productive questions Learn the art of active listening to be able to engage with the customer fully Demonstrate knowledge of the rules regarding customer service etiquette Build rapport through empathy and learn how to stay calm under pressure Skills You Will Gain Customer service Problem-solving Communication Stress Management Why should you choose the Handling Difficult Customer course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this Handling Difficult Customer course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the Handling Difficult Customer program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You and Next Steps Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Handling Difficult Customer course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Handling Difficult Customers Course Right for You? This course is ideal for those who work in customer-facing roles who wish to develop the fundamental skills to deal with difficult customers efficiently and confidently. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis. Career path On successful completion, you will have the practical skills and knowledge to provide excellent customer service to all types of customers, take control of difficult situations and resolve problems with professionalism, competency and confidence. You will also have a range of communication skills for dealing with challenging customer-facing scenarios.

Handling Difficult Customers
Delivered Online On Demand1 hour
£12

NCFE Level 2 Certificate in Creative Craft Textiles

By Technology Triumphs

This qualification is designed for learners aged pre-16 and above who wish to develop skills and knowledge in textile craft. This course has been designed to be as affordable for families as possible but does rely on the use of a sewing machine. Please note, this is not a GCSE but is a GCSE Level course which is why it is designed to span 2 years, although we offer complete flexibility on the timeframe that learners can complete within. This qualification is a Level 2 Qualification and is Ofqual approved carrying 15 credits. Other examples of Level 2 qualifications are BTEC Level 2 and the Silver Arts Award. Feedback from our past learners shows that this qualiifcation is widely regarded as level to a grade A*-C/4-9 at GCSE standard when applying for college or work placements. Please also note, that whether this course is recognised as a GCSE equivalent by colleges and further education establishments, can vary according to location, college and even between courses at the same college. If reliant on this qualification for entry onto another course, it is recommended that you establish with the college whether or not this will aid admission, before committing to the course. Click here to download the Level 2 Textiles Information Pack.pdf Our Open day event gives a little more insight into how the course works and the content covered: We don't impose any minimum or maximum ages on our learners as we recognise that every learner is an individual and is on their own unique learning journey. We believe, that their adult facilitator is the best person to judge whether a learner is ready for a particular course, but to enable you to make this decision we provide a workbook, free for you to try. Simpy email technologytriumphs@outlook.com to request a free sample session. We are also happy to advise you with this decision so do reach out to us if you would like our guidance on this. As part of your Induction pack, your learner will receive a free apron to use within their course, but aside from this we have designed the courses to utilise as affordable as possible. The following is not an exhaustive list, but does highlight the main costs associated with the course. For further information or to ask any questions please feel free to reach out to us, in the assurance that you are speaking to another fellow home edder.Support can be found in our dedicated Facebook group where you will also have access to a free sample session within the file sectionLevel 2 Textiles Group *** PLEASE CLICK HERE TO BOOK *** UNIT SUMMARIES 601/3232/2/TEX Credit Value: 15 Total Qualification Time: 150 hours   1 Be able to use materials, tools and equipment to develop craft techniques  1.1 Assess the properties of available materials for craft item(s) including the visual and tactile qualities  1.2 Select materials, tools, equipment and techniques to support craft ideas and give reasons for choices  1.3 Use appropriate tools and equipment for selected techniques  1.4 Develop craft techniques, making effective use of materials, tools and equipment  1.5 Maintain a safe working environment by ensuring safe use of materials, tools and equipment   1 Understand the market within a chosen craft area  1.1 Explore enterprises within a chosen craft area  1.2 Explain what makes them successful  1.3 Describe the market(s) for chosen craft area  1.4 Identify opportunities in chosen market(s)  1.5 Explain the importance of listening to stakeholders when developing ideas  1.6 Explain the importance of balancing risk against the potential reward of creative ideas  1.7 Identify appropriate financial tools to support creative enterprising ideas  1.8 Identify ways to market a creative product   2 Understand employment opportunities within a chosen craft area  The learner can:  2.1 Explore employment opportunities within a chosen craft area  2.2 Describe the characteristics of an enterprising individual in a chosen craft area  2.3 Identify own strengths and areas for development within a chosen craft area  2.4 Produce an action plan for personal development/career aspirations    1 Be able to develop craft ideas  The learner can:  1.1 Use a range of different sources to develop craft ideas  1.2 Develop visual language to communicate craft ideas  1.3 Use feedback and evaluation of own work to develop craft ideas  1.4 Adapt craft ideas in response to feedback and evaluation of own work  1.5 Select preferred craft idea giving reasons for  1.6 Maintain a safe working environment   1 Be able to create and present final craft item(s)  The learner can:  1.1 Use chosen idea to create a production plan 1.2 Use selected tools, materials, equipment and techniques to produce final craft work  1.3 Display craft work in an appropriate way/setting  1.4 Maintain a safe working environment    2 Know how to evaluate the creative and craft making processes  The learner can:  2.1 Evaluate the creative process  2.2 Review final craft item to identify opportunities for improvement or further development

NCFE Level 2 Certificate in Creative Craft Textiles
Delivered Online On Demand
£600

Office 365 Core Apps

By iStudy UK

Microsoft Office 365 is an innovative computer program and highly suggested for individuals who are regularly on the go. This Office 365 Core Apps course introduces you to the Microsoft Word, Excel, and PowerPoint Online apps which are an integral part of the Office 365 suite. By enrolling in this course, you'll acquire essential skills for producing professional work with the Microsoft Office suite and access many of the Office tools and features online from any device with an Internet connection. This course includes both basic and advanced features of MS Office and explains the difference in the online versions of Word, Excel, and PowerPoint, and how to edit the online documents. You'll also learn to open and save online documents in desktop versions of Office products. What Will I Learn? Open and save online files in Office Edit documents in Office Online Learn what is different in Microsoft Word, Excel, and PowerPoint Online View and add comments to documents Print and share documents Use co-authoring for collaboration Requirements Familiarity with the desktop versions of Microsoft Word, Excel, and PowerPoint Introduction Introduction FREE 00:02:00 Working with Word, Excel, and PowerPoint Online Opening Files in Office 00:06:00 Saving Files 00:04:00 Editing Documents in Office Online 00:04:00 What is Different in Word? 00:05:00 What is Different in Excel? 00:05:00 What is Different in PowerPoint? 00:06:00 Viewing and Adding Comments 00:07:00 Printing and Sharing Documents 00:06:00 Using Co-Authoring for Collaboration 00:04:00 Course Recap 00:01:00 Course Certification

Office 365 Core Apps
Delivered Online On Demand50 minutes
£25

Getting Started in Data Governance (U.S. Version)

5.0(3)

By The Data Governance Coach

Exciting news! My popular 'Getting Started in Data Governance' course is making it's way across the pond! Due to numerous requests, I'm thrilled to announce that I will be hosting a U.S. edition of the course.

Getting Started in Data Governance (U.S. Version)
Delivered OnlineFlexible Dates
£900