13341 Open courses in Cardiff delivered Online

Interact with people to earn good reputation as a Receptionist Do you feel you can have a career as an Office admin or a receptionist? Then what are you waiting for! This course was made for you. The Professional Receptionist Skills Diploma will teach you how to serve visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system. For any company, you need a person to greet clients or customers. A good receptionist helps make a good impression about the company and can enhance the reputation of the company. The business duties of a receptionist may include answering visitors' enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls and setting appointments. Professional Receptionist Skills Diploma comprises of units designed to improve your social skills and help you interact better with customers or clients. So what are you waiting for, get the course now! Course Highlights Professional Receptionist Skills Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Receptionist Skills Diploma into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Receptionist Skills Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Receptionist Skills Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Receptionist Skills Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.   Professional Receptionist Skills Diploma - Updated Version Introduction to Reception and Receptionist 00:26:00 Business Telephone Skills 00:20:00 Representing Your Boss and Company 00:36:00 Mail Services and Shipping 00:28:00 Travel Arrangements 00:25:00 Organising Meeting and Conferences 00:28:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:41:00 Organisational Skills 00:26:00 Communication Skills 00:27:00 Customer Service 00:17:00 Effective Planning and Scheduling 00:52:00 Invoicing/Petty Cash 00:28:00 Business Environment 00:16:00 Microsoft Excel Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:28:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Apply Text Formats 00:16:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:08:00 Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:09:00 Configure Headers and Footers 00:07:00 Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:06:00 Professional Receptionist Skills Diploma - Old Version Module 1: Receptionist Receptionist FREE 00:30:00 Importance of Receptionist FREE 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Module 2: Communication Skills Techniques To Be A Spontaneous Speaker 01:00:00 Knowledge Is Power - So Enrich Your Knowledge 01:00:00 Remarkable Tips To Introduce Yourself 01:00:00 Simple Strategies That Promote Conversations 01:00:00 Speaking From The Heart 01:00:00 Learn To Be A Good Listener First 00:30:00 Stop Bragging About Yourself 01:00:00 Easy Way To Start A Conversation 01:00:00 Handle Criticism Smartly 01:00:00 Asking For What You Want 00:30:00 Module 3: Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 01:00:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Interpersonal Skills Development Course- Activities 00:00:00 Module 4: Office Management Skills Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Module 5: Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word 00:00:00 Module 6: Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft Excel 00:00:00 Module 7: Microsoft PowerPoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Certified Microsoft PowerPoint for Beginners - Activities 00:00:00 Mock Exam Mock Exam- Professional Receptionist Skills Diploma 00:30:00 Final Exam Final Exam- Professional Receptionist Skills Diploma 00:30:00

The life of Office Administration and all you need to know Do you have an interest in working at the office as an admin? Think about it, if you have right organizing and leadership skills, you can have a successful career as an office admin where the pay is also really high. So what do you need to do to be a good office administrator? This course will give you the guide you need. The administrative office is the department assigned to craft and ensure that the rules and procedures are well implemented in a business or organization. This would help in the operations and functions of each department work well. Every office needs an efficient administrator who can ensure that everything behind the scenes of a successful company is running efficiently. Without one, things quickly start to fall apart. As an Office Administrator you'll be expected to turn your hand to jobs such as sorting out the post, answering the phones, ordering office stationery supplies, greeting clients, typing, filing, managing diaries.The course is meant for prospective office administrator so get on board and become the administrator that you dream of becoming. Course Highlights Administrative Skills Training Bundle is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Administrative Skills Training Bundle into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Administrative Skills Training Bundle Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Administrative Skills Training Bundle is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Administrative Skills Training Bundle is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Administrative Management Module One - Getting Started FREE 01:00:00 Module Two - Why Your Office Needs Administrative Procedures FREE 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 01:00:00 Admin Support Module One - Getting Started FREE 00:30:00 Module Two - Getting Organized (I) FREE 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Personal Assistant Module One - Getting Started FREE 00:30:00 Module Two - Working with Your Manager FREE 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Executive Secretarial and PA Course - Activities 00:00:00 Business Writing Module One - Getting Started FREE 00:30:00 Module Two - Working with Words FREE 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service Introduction To Customer Service FREE 00:15:00 The Power of Positive Thinking in Customer Service FREE 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Conclusion 00:15:00 Time Management Where Do You Spend Your Time FREE 01:00:00 Managing Tasks FREE 01:00:00 Planning 01:00:00 Goals 01:00:00 Tips From The Gurus 01:00:00 Wrapping Up 00:15:00 Organisational Skills Module One - Getting Started FREE 00:30:00 Module Two - Remove the Clutter FREE 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Skills Developing Diploma- Activities 00:00:00 Self Esteem & Confidence Building Module One - Getting Started FREE 01:00:00 Module Two - What Does Self-Confidence Mean To You FREE 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Administrative Skills Training Bundle 00:30:00 Final Exam Final Exam - Administrative Skills Training Bundle 00:30:00

No matter what size your company is, with Microsoft SharePoint Designer 2010 you can utilize data while cutting costs and never sacrificing on quality. Are you interested? If so, then this course will teach you everything you need to know on Microsoft SharePoint Designer 2010 Essentials. There are many benefits featuring Microsoft SharePoint Designer 2010 Essentials, such as central administration to effectively maintain control of the entire platform and its collaboration which allows team members to easily stay informed and connected throughout the project's lifecycle. Microsoft SharePoint Designer 2010 Essentials is also customizable, providing teams with all of the unique sets of tools they need to get the job done right. During this course you will learn everything there is to know about Microsoft SharePoint Designer 2010 Essentials through completion of all the units. You can then test yourself through exams designed to test your capability. Course Highlights Microsoft SharePoint Designer 2010 Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Microsoft SharePoint Designer 2010 Skills Training into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 40 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Microsoft SharePoint Designer 2010 Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Microsoft SharePoint Designer 2010 Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Microsoft SharePoint Designer 2010 Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 00:30:00 Module Two - Opening and Closing SharePoint Designer 01:00:00 Module Three - Creating and Opening Sites 01:00:00 Module Four - Working with Sites 01:00:00 Module Five - Working with Lists and Libraries 01:00:00 Module Six - Working with Site Pages and Master Pages 01:00:00 Module Seven - Working with Content Types 01:00:00 Module Eight - Working with Data Views and Forms 01:00:00 Module Nine - Working with Workflows 01:00:00 Module Ten - Connecting to Data 01:00:00 Module Eleven - Working with Templates 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft SharePoint Designer 2010 Essentials 00:00:00 Mock Exam Mock Exam- Microsoft Sharepoint Designer 2010 Essentials 00:20:00 Final Exam Final Exam- Microsoft Sharepoint Designer 2010 Essentials 00:20:00

What Will I Learn? Build their first email subscribers list Integrate their list building with their blog or website Create Campaigns that perform and optimize them Write Emails that get engagement and build trust Sell with Email Campaigns Requirements You need a computer and an internet connection You don't need previous skills or even a website Description Join us on a journey to online long term success! ***LATEST UPDATE ON 15 February 2017*** ***Over 1750 Happy Students*** SCOTT PATTON: 'I always dread sending emails. Sorin's course gave me lots of great ideas for sending emails that my audience will like and read. I especially learned a lot about how to get people to subscribe to my email list, which is another problem I have. Well produced course. Highly recommended.' The internet and online arena can dramatically change the direction and course of your business by giving you access to a whole arsenal of marketing methods and a global marketplace that can allow your business to get 10X times bigger than at a local or only national scale. The problem is that marketing channels, software, apps and strategies change so fast that many times you don't even get to implement them and they already stop working or aren't fit anymore for your business. This being the situation you need to use strategies that work on the long term and are proven to convert, get you new clients, conversions and PROFITS and build sustainability for your business. What better solution than to use the no.1 most effective online marketing channel that can bring up to 4400% ROI and that it's used for over 15 years now... We are talking about Email Marketing and if you haven't used this yet in your business you are leaving thousands, hundreds of thousands and even millions on the table! There are 7 Figures online businesses that are built only by using email marketing alone. You don;t have to believe me on this one, just take a couple of minutes and chek the statistics and what every top internet marketer in the world is doing. So how can you start using it to? This is what this course it's all about, a step-by-step beginners guide that will walk you through and help you build your first list, start communicating with your audience and write effective emails that get opened, build trust and get you sales! So what you will be learning in this course... How to build your first email list How to integrate your list building with your WordPress Website or Blog How to create stunning landing pages using Getresponse How to use Mailchimp FREE Email Service to create a list and sign-up forms for that list How to get maximum exposure, your emails opened and your CTR high How to write engaging emails that build trust, credibility, and awareness How to use Emails to SELL! ...and much, much more! Other Benefits: Lifetime Access to all other updates! Surprise Bonuses! New Methods and Systems introduced in the course! FULL Support through the discussion area of the course! 30 Day Money Back GUARANTEE if you feel this course didn't help you at all and you can't apply anything...that is how dedicated we are to your success! Time To Take ACTION! To Your Massive Online Success, Sorin Constantin Who is the target audience? Anyone who wants to start using Email Marketing for their Business Anyone who has difficulties in using email as part of their marketing strategy Introduction to Email Marketing Introduction 00:05:00 List Building KickStart How to start your list building process. 00:08:00 Start your first list with Mailchimp Free Email Service 00:12:00 Integrate list building with your WordPress website or blog 00:11:00 Use Getresponse to build stunning landing pages 00:07:00 How to use Lead Magnets to build your list! 00:05:00 How to use Lead Magnets Examples 00:03:00 Where to get High Quality PLR Products that you can use as Lead Magnets 00:05:00 How to drive traffic for list building purposes! 00:05:00 GetResponse for Email Marketing Introduction to GetResponse 00:04:00 How to create Webforms with GetResponse 00:08:00 How to create and manage Newsletters with GetResponse 00:06:00 The Internet Marketer's Ninja Tool with GetResponse 00:08:00 Create Amazing Landing Pages with GetResponse 00:07:00 How to get maximum results with your Email Marketing Email Marketing Best Practices for 2015/2016 00:11:00 Get Maximum Exposure with your Emails 00:06:00 How to write engaging emails 00:04:00 Using Video in your Emails! 00:06:00 How to write emails that SELL! 00:05:00 Conclusions Conclusions Email Marketing Basics: A Step-by-Step Beginner's Guide 00:02:00 BONUS - How I got my first 1500 Subscribers with Facebook! 00:13:00 BONUS - How to succesffuly launch a Product through an Email Sequence 00:09:00 Bonus - Email Marketing Trends for 2016 00:04:00

Selling people something requires a lot of skill, as the process of turning someone into a buyer can be very complicated. It is never a good idea to make a sales call without the right prep work. So what do you need to do in order to prepare to make that sale? Well the answer to that question can be found in this Extended Diploma in Sales Management course. This course will help students learn the basic sales process and some basic sales tools. You will get the right kind of prep work done prior to a sales call and also develop your pitch by learning about creative openings and how to handle objections. You will also learn about setting goals, managing data and using a prospect board. This course will help you improve your project management skills as you learn to sell in all platforms. If you are selling personal products you will also improve your profits. Now all that remains to be done is get started on this course and learn to make great impressions. Course Highlights Extended Diploma in Sales Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Extended Diploma in Sales Management into 32 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 4 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Extended Diploma in Sales Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Extended Diploma in Sales Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Extended Diploma in Sales Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Sales Management Module One - Getting Started FREE 01:00:00 Module Two - Understanding the Talk FREE 01:00:00 Module Three - Getting Prepared to Make the Call 01:00:00 Module Four - Creative Openings 01:00:00 Module Five - Making Your Pitch 01:00:00 Module Six - Handling Objections 01:00:00 Module Seven - Sealing the Deal 00:30:00 Module Eight - Following Up 01:00:00 Module Nine - Setting Goals 01:00:00 Module Ten - Managing Your Data 00:30:00 Module Eleven - Using a Prospect Board 01:00:00 Module Twelve - Wrapping Up 01:00:00 Salesmanship Introduction To Salesmanship FREE 01:00:00 How the Low Pressure Salesman Uses His Product Knowledge to Build Dynamic Demonstrations FREE 00:30:00 How to Use Enthusiasm in Low Pressure Selling 02:00:00 Building Customer Confidence Through Low Pressure 00:30:00 Timing the Low Pressure Sale 02:00:00 Developing the Low Pressure Sales Personality 00:30:00 How to Organize Yourself for Low Pressure Selling 02:00:00 Objection Handling Techniques 01:00:00 Highlight Closers in Low Pressure Selling 00:30:00 How You Can 'Tell It Faster-Sell It Faster' Through Low Pressure 00:30:00 Sales Communication Communication Basics FREE 00:30:00 The Importance Of Self Esteem FREE 00:30:00 Oral Communication Skills Certificate 00:30:00 Written Communication Techniques 00:30:00 The Importance Of Body Language 00:30:00 Public Speaking Tips 00:30:00 How Bad Communication Damages Your Business 00:30:00 Sales Technique Fundamental Sales Techniques 01:00:00 Extensive Sales Techniques 01:30:00 Activities Extended Diploma in Sales Management- Activities 00:00:00 Mock Exam Mock Exam- Extended Diploma in Sales Management 00:20:00 Final Exam Final Exam- Extended Diploma in Sales Management 00:20:00

Interactive Course for Prospective Customer Service Provider Are you struggling to communicate with your customer? Not able to grab their attention? Take this course to learn how to interact with customers so they don't cut you off in mid sentence. Customer service is what ultimately makes or breaks a company. If it is done well, it will establish a fantastic reputation that will spread goodwill towards the company by word of mouth. Learn how to deal with difficult customers as how you react will determine the outcome of your interaction. Learn how to avoid confrontation and solve problems calmly and not to get flustered. This course comprises of multiple units, all designed to improve your communication skills with a customer. Enhance your skills of interaction and calm down a customer with ease who isn't willing to admit his mistakes. Go home without a headache after the end of the day with improved communication skills which you can learn through this course. Course Highlights Customer Service Skills Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Customer Service Skills Course into 37 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 7 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Customer Service Skills Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Customer Service Skills Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Customer Service Skills Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Service Introduction To Customer Service FREE 00:15:00 The Power of Positive Thinking in Customer Service FREE 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Conclusion 00:15:00 Customer Service Basics Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Customer Service Skills First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Final Exam

 Course Description The Short Story Writing Certificate Course is for you, if you wish to write professionally or as a hobby, you will learn the skills and techniques required to write a successful short story and develop it throughout the course. You will be able to plan, write, submit, and sell your own commercial short stories. This course will cover generating ideas that will form the basis of sharp, compelling short stories, reading modern fiction with a critical eye to gain further understanding of the form, a wide range of key skills and writing techniques including plot, character, dialogue, structure and point-of-view. The course will also provide you with publishing ideas and resources for continuing your writing after the course is finished. 'Master the Art of Short Story Writing with The World's Foremost Writing Guru' * Harness your imagination quickly * Acquire the writing habit easily * Discover how to make your stories more commercial * Learn the habits of professional writers in just a few hours * Begin a new career as an author * Finally understand the needs of mainstream publishers and editors  Discover the reality of a writer's life, taught to you by the author of over thirty bestsellers. This course will take you on a thrilling journey, from acquiring the working writer's mindset to thinking of compelling ideas; from learning how to structure stories for maximum effect to correctly formatting and submitting your stories to editors and publishers. At the end of this course you can expect to be able to write commercial short stories easily and perhaps begin a whole new career as a freelance, paid author. Rob Parnell has been teaching writing for almost two decades. That experience has been synthesized into this unique course, then specifically designed and structured to help the beginner move from wannabe writer to professional wordsmith. Starting with an introduction to the writer's mindset, the course first focuses on mental preparation, ideal time management, goal-setting, and the importance of strong self-belief. There are pre-designed templates to aid in your understanding of these issues. In part two of the course, we look at inspiration and getting ideas, finding subject matter for your stories, as well as providing a clear guide to the fiction genres: romance, thrillers, horror, fantasy, and science fiction. In the third section, Rob Parnell reveals the tips and tactics of professional writers with crucial guidance on the creation of protagonists, building empathy, character motivation and agenda, dialogue, story setting, style, tone, description, point-of-view, plotting and much more. You will also discover the 7-Step Story Generator - a tool that allows you to develop and test any fiction idea. Plus, learn the ideal 5-Point Story Structure as well as how to easily create templates on which to hang commercial short stories. Along the way, there are text-based courses on character creation, plotting, and a special presentation of The Art of Story, a downloadable resource that fully explains the more technical aspects of ideal story structure. Rob also hosts a section on writing software, presenting the solution to any writer's needs. In part four, we explore the actual writing: how to write fluidly, without blocks, for maximum impact. How to create arresting opening paragraphs and compelling text. And, how to edit professionally for submission and publication. In part five, discover how to find and approach paying short story markets. A full market listing is available with the course. For those who want to self-publish, and start making money immediately, Rob presents crucial advice on formatting and publication through Amazon Kindle. This course is fully mentored - Rob is available on-line throughout your course journey to answer queries, offer guidance, and give support. Your very own writing guru is just a click away (via the Academy Console.) At the end of this course, you will possess a clear understanding of the short story marketplace and will therefore be ideally placed to compete in this exciting and fast-growing new career opportunity. At the very least, you'll be able to write fabulous short stories that people will love and admire! Plus, check out the bonus items at the bottom of this page! Introduction Introduction to Short Story Writing FREE 00:05:00 Foreword Who Am I to Run This Course? FREE 00:06:00 It's All About Mindset 00:07:00 What Tools Do You Need To Succeed? 00:05:00 Part One: Mindset Mental Preparation 00:04:00 Time Management 00:05:00 Self Belief 00:02:00 Goal Setting 00:01:00 Part Two: The Basics Subject Matter 00:04:00 Genre 00:07:00 Scope 00:02:00 Getting Ideas 00:02:00 Part Three: Construction Time The 7-Step Story Generator 00:02:00 Characters & Character Creation 00:03:00 Creating Protagonists 00:07:00 Character Motivation & Interactions 00:03:00 Story & Setting 00:03:00 The 5-Point Story Structure 00:02:00 Style & Tone 00:02:00 Point of View & Tense 00:03:00 Plotting & The Twist 00:03:00 Building a Short Story Template 00:02:00 Building a Short Story Template 00:02:00 Introduction to Scrivener All Hail Scrivener! 00:04:00 Part Four: Writing Your Story The Opening Paragraph 00:03:00 Fast Writing 00:04:00 The Second Draft 00:03:00 Polishing 00:04:00 Part Five: Submitting Your Work 6 Lectures It's All About Presentation 00:03:00 Dealing With Rejection 00:01:00 Rights and Payment 00:01:00 Kindle Publishing 00:03:00 Conclusion Short Stories 00:01:00 Resources Resources - Short Story Writing Certificate Course 00:00:00

🌟 Unlock the Power of First Impressions with 'Crafting Compelling Introductions: Transforming Your Elevator Pitch' Course! 🌟   Are you tired of stumbling over your words when someone asks, 'What do you do?' Do you want to captivate your audience right from the start and leave a lasting impact? Look no further! Our comprehensive online course is designed to help you master the art of crafting compelling introductions and transforming your elevator pitch into a magnetic tool that opens doors and seals deals.   🚀 Elevate Your Introduction Game: Why Choose This Course? 🚀   ✨ Transformative Techniques: Learn expert strategies and techniques to craft captivating introductions that command attention and leave a lasting impression. Whether you're networking, pitching, or meeting someone new, you'll captivate your audience from the get-go.   ✨ Tailored Guidance: Gain insights from seasoned professionals who have mastered the art of the perfect introduction. Our course instructors provide personalized feedback and guidance to refine your pitch to perfection.   ✨ Practical Exercises: Put theory into action! Engage in hands-on exercises and real-world scenarios to hone your skills. From crafting your unique value proposition to engaging storytelling, you'll practice until your introduction shines.   ✨ Elevator Pitch Makeover: Transform your existing elevator pitch into a compelling narrative that resonates with your audience, compelling them to want to know more about you and what you offer.   ✨ Lifetime Access: Enjoy unlimited access to course materials, updates, and additional resources. Take the course at your own pace and revisit modules whenever you need a refresher.   🎓 What You'll Learn 🎓   🌟 Techniques to grab attention within the first few seconds. 🌟 Crafting a concise and impactful elevator pitch. 🌟 Using storytelling techniques to create an emotional connection. 🌟 Adapting your pitch to various audiences and situations. 🌟 Strategies for confident and engaging delivery.   🔥 Don't miss this opportunity to transform your introductions and make a lasting impression! Enroll now and step into a world where your elevator pitch becomes your most powerful tool! 🔥 Course Curriculum ELEVATOR PITCH How to Turn Your Killer Elevator Speech into a Self Introduction 00:00

🚀 Elevate Your Success with 'Mastering Email Engagement' Course! 🚀   Are you tired of sending emails that go unnoticed? Ready to transform your inbox into a powerhouse of productivity and influence? Look no further - our groundbreaking online course, 'Mastering Email Engagement,' is here to revolutionize the way you communicate!   📧 What You'll Gain:   ✨ Unlock the Secrets of Irresistible Subject Lines: Learn the art of crafting subject lines that demand attention, ensuring your emails are opened and read.   ✨ Craft Compelling Content: From the greeting to the closing, discover the science behind creating emails that captivate your audience and drive action.   ✨ Optimize Timing for Maximum Impact: Timing is everything! Uncover the ideal moments to send your emails for heightened engagement and response rates.   ✨ Harness the Power of Visuals: Elevate your emails with impactful visuals and multimedia, creating a memorable and engaging experience for your recipients.   ✨ Mastering Personalization Techniques: Tailor your messages to connect with individuals on a personal level, fostering stronger relationships and increased response rates.   ✨ Effective Call-to-Actions: Drive your audience to take the desired action with persuasive and strategically placed calls-to-action that leave a lasting impact.   🎓 Why Choose 'Mastering Email Engagement'?   🚀 Proven Strategies: Developed by industry experts with a track record of success, our course is backed by tried-and-true strategies that get results.   🚀 Interactive Learning: Dive into engaging modules, interactive exercises, and real-world examples that bring the concepts to life, ensuring you retain and apply what you learn.   🚀 Lifetime Access: Gain unlimited access to course materials, updates, and a vibrant community of like-minded professionals dedicated to mastering email engagement.   🚀 Results Guaranteed: We're confident in the transformative power of this course. If you don't see improvements in your email engagement, we offer a 100% money-back guarantee.   ⏰ Don't miss this opportunity to revolutionize your email game! Enroll now and take the first step toward becoming a master of email engagement. Your inbox will thank you later!   🌟 Secure your spot today and embark on a journey to elevate your communication skills to new heights! 🌟     Course Curriculum

Description Xero Accounts course is about how to use Xero based on the most popular functions which you as a Xero operator needs to know how to use, in order to be proficient in using the software. The learning is structured in a practical way. You are given a practical scenario assignment. There are various tasks to complete. You are given the task to do and have a go at, and then the video answer is available. It is suggested that you: Read the task Watch the video Have a go at it yourself on your own system Rewatch the video (if necessary) - to reinforce the learning You'll learn how to set up a Xero system from scratch, how to enter opening balances, post customer invoices and credit notes, post supplier bills and credit notes, pay suppliers, petty cash, prepare a VAT return, reconcile the bank, reconcile the credit card, post journals, use the payroll function, write off bad debts, run reports amongst over things. This is a useful course if: You are thinking of working with the software, You are going for jobs which have a requirement for you to be able to use this software You want to put this skill on your CV, or You are a bookkeeper or accountant and will be using this for clients or even You run your own business and want to know how to use Xero for yourself. You will need to access to Xero Online. We give you the link to access the FREE online version. This will be sufficient The instructor is online to answer student queries daily and is in the middle of writing a book about this software. The course materials include: the handout of the assignment task show you how to access the software for free Successful completion of the course is the equivalent to being at the level of having a level 2 certificate in computerised accounts. The course will take about 6.5 hours to complete. What Will I Learn? By the end of the course you will be able to complete various common functions using Xero software In this course, you will learn how to: Enter the opening balances Amend the nominal ledger Add new customer and supplier details Post customer invoices and credit notes to the sales ledger Post supplier invoices and credit notes to the purchase ledger Enter the supplier cheques and record the customer receipts Post Petty Cash transactions Prepare the VAT return Reconcile the bank Post the wages journal Post adjustments to the accounts and produce month-end reports Who is the target audience? Bookkeepers and Accountants who will be using this for their clients Students who are going for jobs where the requirement is working knowledge of Xero Those who have studied accounting, but want practical knowledge of how to use a popular accounting software which will help them find employment Previous knowledge of accounting is not presumed or required Requirements You will need access to Xero accounts online in order to complete the assignment (we'll give you the link to get the free trial version of the software) Introduction Introduction FREE 00:02:00 Getting Started Introduction - Getting Started FREE 00:01:00 Signing up to Xero 00:04:00 Quick Tour of Xero 00:12:00 Initial Xero Settings 00:13:00 Chart of Accounts 00:14:00 Adding a Bank Account 00:08:00 Demo Company 00:04:00 Tracking Categories 00:06:00 Contacts 00:12:00 Invoices and Sales Introduction - Invoices and Sales 00:01:00 Sales Screens 00:04:00 Invoice Settings 00:13:00 Creating an Invoice 00:18:00 Repeating Invoices 00:07:00 Credit Notes 00:06:00 Quotes Settings 00:03:00 Creating Quotes 00:07:00 Other Invoicing Tasks 00:03:00 Sending Statements 00:03:00 Sales Reporting 00:05:00 Bills and Purchases Introduction - Bills and Purchases 00:01:00 Purchases Screens 00:04:00 Bill Settings 00:02:00 Creating a Bill 00:13:00 Repeating Bills 00:05:00 Credit Notes 00:10:00 Purchase Order Settings 00:02:00 Purchase Orders 00:08:00 Batch Payments 00:13:00 Other Billing Tasks 00:02:00 Sending Remittances 00:03:00 Purchases Reporting 00:05:00 Bank Accounts Introduction - Bank Accounts 00:01:00 Bank Accounts Screens 00:07:00 Automatic Matching 00:04:00 Reconciling Invoices 00:06:00 Reconciling Bills 00:03:00 Reconciling Spend Money 00:05:00 Reconciling Receive Money 00:04:00 Find and Match 00:04:00 Bank Rules 00:09:00 Cash Coding 00:03:00 Remove and Redo vs Unreconcile 00:04:00 Uploading Bank Transactions 00:07:00 Automatic Bank Feeds 00:06:00 Products and Services Introduction - Products and Services 00:01:00 Products and Services Screen 00:02:00 Adding Services 00:03:00 Adding Untracked Products 00:03:00 Adding Tracked Products 00:07:00 Fixed Assets Introduction - Fixed Assets 00:01:00 Fixed Assets Settings 00:06:00 Adding Assets from Bank Transactions 00:06:00 Adding Assets from Spend Money 00:05:00 Adding Assets from Bills 00:02:00 Depreciation 00:04:00 Payroll Introduction - Payroll 00:01:00 Payroll Settings 00:15:00 Adding Employees 00:18:00 Paying Employees 00:10:00 Payroll Filing 00:04:00 VAT Returns Introduction - VAT Returns 00:01:00 VAT Settings 00:02:00 VAT Returns - Manual Filing 00:06:00 VAT Returns - Digital Filing 00:02:00