12370 Open courses in Cardiff delivered On Demand

Learn the principles of emotional intelligence about how your emotions influence the way you understand yourself, how you build relationships, how you manage stress and how you make decisions. We all have emotions! You will need an open mind and a willingness to learn about how to positively embrace working with your intelligence and your emotions. You should be committed to developing your ability to manage the emotional dimensions of life.

An accredited qualification for current and prospective managers. This programme gives Team Leaders & Managers the skills, disciplines and confidence to manage their team effectively and add a great deal more value to the organisation - where they have to apply their learning in order to achieve the highly coveted ILM qualification. One of the main responsibilities of a manager is to make sure that employees are satisfied with their job and reaching their full potential. A manager who can energise his or her employees will have a team which has a much greater potential and capability of achieving company goals and objectives. It is therefore vital that a manager has the essential skills to fully support and lead their team to success. This 3-day programme brings together the key leadership skills that you will need to be an effective manager so that you can return to the workplace and deliver tangible results. All of our ILM Programmes are provided in partnership with The BCF Group, which is the ILM Approved Centre we deliver under. Course Syllabus The syllabus of the ILM Level 3 Award in Leadership and Management course is split into three main modules, covering the following: Module OneSolving Problems and Making Decisions What is a problem? How to identify a problem, its nature, scope and impact Identifying the root cause Understanding how to interpret information to solve a problem What is involved in making an informed decision? Generate ideas/solutions- creative thinking techniques How to evaluate your options Finding the critical path Having confidence to commit to a decision Planning approach Communicating the decision Implementing the plan Module TwoUnderstanding Leadership What is leadership? Recognise the differences and similarities between leadership and management Qualities and skills of a leader Action Centered Leadership - Team, Task, Individual - John Adair Varying leadership styles Evaluating a range of leadership models and their significance for: Task, Performance, Culture, Relationships Reflect on your own leadership styles and behaviours Create an action plan to enhance your performance Module ThreeUnderstanding the Communication Process in the Workplace Identify what is effective communication Understand the importance of effective communication at work Recognise the different ways we communicate Recognise possible barriers to communication and how to overcome them Johari's window - communication flows How others will perceive and interpret the information you have provided Active listening Developing questioning skills Understanding the significance of non-verbal communication and body language Developing sensory acuity and how to use it effectively in the workplace In-House & Classroom Courses Available Online We have developed an alternative to traditional face-to-face training that continues to provide a full learning experience, and allows delegates to learn effectively whilst self-isolating from home. This is how it looks: Delegates booked on Classroom and In-House courses will continue to have access to their trainer online throughout the days that the course is booked to run. Prior to a delegate's course start date, they will be enrolled on our e-learning platform (in partnership with BCF Group) for the course they are booked on to. They will also be given contact information for their trainer, and details of how to access the online workshops. Delegates will not require any special IT equipment. A desktop computer, laptop, tablet, or a mobile phone with internet and audio capability is all that is required. Delegates taking ILM Qualifications will then proceed to the book review, video review and work based assignments with 12 months tutor support as appropriate, and in line with our previous arrangements. We hope you agree that this blended learning experience represents the safest way to continue supporting our clients and delegates during the Coronavirus disruption. In-House Courses As well as being one of the most popular open courses, we can also arrange this course as an in-house programme for companies and organisations who wish to develop a number of their managers at the same time, and would find an in-house course at their own premises much more suitable. Scheduled Courses On-Demand Course - Self-paced The online course option includes a comprehensive course manual, book reviews, useful guides and personalised tutor support. You will also be able to upload assessments online and receive online feedback. Our online training option gives you 24/7 access to our learning platform for the duration of your course. The programme elements and assignments can be completed as quickly as you like, with the only time limit being that the final assignment has to be submitted to ILM within 12 months of your registration on the programme. Cost: £695 + vat Dickson Training Ltd Founded in 1985 in Yorkshire, we have built an impressive and loyal client base. Our partnerships are built by consistently delivering outstanding development solutions and working in close collaboration with our clients, resulting in us becoming a leading UK and international training provider.

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Description Numerology Diploma Numerology deals with studying numbers, their meanings, and the role they play in our lives. People resort to numerology to deepen their understanding of themselves and identify how to deal with relationships. It can demonstrate your qualities and shortcomings, hindrances you have to beat, your abilities, internal necessities, and passionate responses. A few numerologists utilize numbers to decide the best time for significant occasions. This very informative course will guide you through each stage of this area of knowledge, so that once you have completed the Numerology diploma course you will develop an affinity for certain numbers, and you can even make meaningful use of them in your life. Among the things you will learn in this course are the numerical significance of your birth date and the role numbers play in your destiny, character, soul, and personal growth. You will also be enabled to help others through the knowledge you gain through numerology. Regarded as one of the occult sciences, students of numerology should keep an open mind and be willing to probe a little deeper into what might seem mundane. Students of other occult courses like astrology, tarot, palmistry, and psychic development will also enjoy this online diploma. This Numerology Diploma course is self-paced, which means you can pursue it at your own convenience. Also included in the Numerology diploma course is an assessment with multiple-choice quizzes. What you will learn 1: Pythagoras (582 B.C. - 507 B.C.) 2: The roots of numerology 3: Introduction to the mysteries 4: Prelude to letters 5: The alphabets (part 1) 6: The alphabets (part 2) 7: The alphabets (part 3) 8: Prelude to numbers 9: Numbers 10: Master numbers Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

With any customer-facing role, there are times when you will find yourself in a difficult situation with a customer that requires a certain set of communication and practical skills to resolve any issues successfully. The Handling Difficult Customers training course teaches learners how to handle difficult conversations as a manager or wider member of the customer service team, guiding you on how to use your body language effectively, master crucial active listening techniques, and stay calm under pressure. Key Topics to Be Covered How to open and close a difficult conversation with a customer Strategies for handling difficult customers and conversations The art of active listening and responding How to ask open and supportive questions The tone of voice and body language techniques Learning Outcomes Learn how to start and close a difficult conversation successfully and with confidence Understand how to use your body language to communicate with customers effectively Enhance your communication skills to ask open and productive questions Learn the art of active listening to be able to engage with the customer fully Demonstrate knowledge of the rules regarding customer service etiquette Build rapport through empathy and learn how to stay calm under pressure Skills You Will Gain Customer service Problem-solving Communication Stress Management Why should you choose the Handling Difficult Customer course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this Handling Difficult Customer course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the Handling Difficult Customer program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You and Next Steps Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Handling Difficult Customer course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Handling Difficult Customers Course Right for You? This course is ideal for those who work in customer-facing roles who wish to develop the fundamental skills to deal with difficult customers efficiently and confidently. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis. Career path On successful completion, you will have the practical skills and knowledge to provide excellent customer service to all types of customers, take control of difficult situations and resolve problems with professionalism, competency and confidence. You will also have a range of communication skills for dealing with challenging customer-facing scenarios.

Highlights of the Workplace First Aid Training Course Type: Self-paced online course Duration: 3 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkou What you will learn from this course? Gain knowledge about the basics of workplace first aid Learn how to use first aid to treat a variety of injuries Understand recovery position and the use of CPR Learn about the many major illnesses and medical disorders Understand how to position victims for rehabilitation Know how to treat scalds, burns, electrical burns, and chemical burns Workplace First Aid Training Course This Workplace first aid course will assist you in gaining the skills and knowledge needed to provide first aid in the event of an emergency at work. You will learn from expert instructors with experience in the field who will impart the most relevant expertise and best practices. Cope with a variety of ailments and injuries Adhere to laws regarding health and safety Provide help in cases of emergencies Examine your entire body. Use external automatic defibrillators in a proper manner Carry out Cardiopulmonary Resuscitation (CPR) Who is this course for? This course is ideal for workplace first-aiders looking to refresh their knowledge and credentials on workplace first aid This course is open to any worker or employer who is interested in first aid or who wants to improve their resume This course is also open to coordinators, managers, or supervisors responsible for overseeing the first aid plans in workplaces Beginners and aspiring individuals who want to work as workplace first-aiders can also take this Workplace first-aid course Entry Requirements This Workplace first aid training has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone and a reliable internet connection. Assessment This Workplace first aid training assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure.  Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment, the pass mark is 60%. Advance Your Career This First aid at work course will provide you with significant opportunities to enter the relevant job market and select your desired career path. Additionally, by showcasing these skills on your resume, you will be able to develop your career, face more competitors in your chosen sector, and increase your level of competition. If you are looking for Complete Basic Life Support & Paediatric First Aid Training Online, enrol into our affordable and highly informative course, which will open your door towards a wide range of opportunities within your chosen sector. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Workplace First Aid Training Workplace First Aid Training 00:28:00 First Aid Approach Primary Secondary Survey First Aid Approach Primary Secondary Survey 00:14:00 The Recovery Position and Cardiopulmonary Resuscitation The Recovery Position and Cardiopulmonary Resuscitation 00:30:00 Mock Assessment 1 Assessment Mock-1-Workplace First Aid Training Online 00:10:00 Treatment of Injuries Part One Treatment of Injuries Part One 00:23:00 Treatment of Injuries Part Two Treatment of Injuries Part Two 00:21:00 Understanding Illness and Key Medical Health Conditions Understanding Illness and Key Medical Health Condition 00:30:00 Conclusion Conclusion 00:01:00 Mock Assessment 2 Assessment Mock-2-Workplace First Aid Training Online 00:10:00 Final Assessment Assessment - Workplace First Aid Training Online 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Highlights of the Course Course Type: Self-paced online course Duration: 3 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Understand how first aid at work can be implemented Gain knowledge about the recovery position and cardiopulmonary resuscitation Know how to treat various injuries with the help of first aid Learn about various key medical conditions and illnesses Know how to place victims in a recovery position Understand how to treat burns, electrical burns, chemical burns, and scalds. First Aid at Work (FAW) Refresher Training This course will update your first aid knowledge and skills, enabling you to provide immediate assistance in a range of workplace emergencies that may require first aid. You will learn from expert instructors with experience in the field who will impart the most relevant expertise and best practices. Deal with various types of injuries and medical conditions Comply with the health and safety legislation Offer assistance in life-threatening situations Perform full-body examination Properly utilise external automated defibrillators (AED) Conduct Cardiopulmonary Resuscitation (CPR) Who is this course for? This course is ideal for workplace first-aiders looking to refresh their knowledge and credentials on workplace first aid This course is open to any worker or employer who is interested in first aid or who wants to improve their resume This course is also open to coordinators, managers, or supervisors responsible for overseeing the first aid plans in workplaces Beginners and aspiring individuals who want to work as workplace first-aiders can also take this First aid at-work training (refresher) Entry Requirements This First aid at work online refresher course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone and a reliable internet connection. Assessment This First aid at work qualification (refresher) assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure.  Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment, the pass mark is 60%. Advance Your Career This Online first aid at work refresher training will provide you with significant opportunities to enter the relevant job market and select your desired career path. Additionally, by showcasing these skills on your resume, you will be able to develop your career, face more competitors in your chosen sector, and increase your level of competition. If you are looking for Emergency First Aid at Work (EFAW) Refresher Training Course Online, enrol on our affordable and highly informative course, which will open your door towards a wide range of opportunities within your chosen sector.  Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Understanding First Aid at Work (FAW) Understanding First Aid at Work (FAW) 00:28:00 First Aid Approach Primary Secondary Survey First Aid Approach Primary Secondary Survey 00:14:00 The Recovery Position and Cardiopulmonary Resuscitation The Recovery Position and Cardiopulmonary Resuscitation 00:20:00 Mock Assessment 1 Assessment Mock-1-First Aid at Work (FAW) Refresher Training Online 00:10:00 Treatment of Injuries Part One Treatment of Injuries Part One 00:22:00 Treatment of Injuries Part Two Treatment of Injuries Part Two 00:21:00 Understanding Illness and Key Medical Health Conditions Understanding Illness and Key Medical Health Conditions 00:30:00 Conclusion Conclusion 00:01:00 Mock Assessment 2 Assessment Mock-2-First Aid at Work (FAW) Refresher Training Online 00:10:00 Final Assessment Assessment - First Aid at Work (FAW) Refresher Training Online 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Give a compliment to your career and take it to the next level. This Accident investigation bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Accident investigation bundle will help you stay ahead of the pack. Throughout the Accident investigation programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Accident investigation course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Accident investigation Bundle Consists of the following Premium courses: Course 01: Accident Investigation Course 02: Forensic Science and Law Enforcement Criminal Profiling Complete Diploma Course 03: Criminal Psychology Course Level 2 Course 04: Forensic Scientist & Crime Investigator Level 3 Course 05: Criminal Law Course 06: Crime Analysis Online Course Course 07: Witness Investigation Course 08: Interrogations And Confessions Psychology Course 09: Diploma in Substance Misuse Course 10: Lab Analyst Training Course 11: Biochemistry Course 12: Human Rights Course 13: Emotional Intelligence and Human Behaviour Course 14: Decision Making and Critical Thinking Enrol now in Accident investigation to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Accident investigation expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum of Accident investigation Course 01: Accident Investigation Module 01: Understanding the Investigation Module 02: Why Investigate? Module 03: Accident Investigation Procedure Module 04: Documenting The Accident Scene Module 05: Conducting Effective Interviews Module 06: Investigation and Cause Analysis Module 07: Developing Solutions Module 08: Report Documentation and Communication Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Accident investigation bundle. Requirements This Accident investigation course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Whether you're new to swimming or looking to sharpen your strokes, this Health-Enhancing Freestyle Swimming Techniques Course is designed to bring out the best in your body and mind. With clear guidance, you'll explore freestyle techniques that support fitness, breathing control, endurance, and overall wellbeing. This isn’t just about speed or strength—it’s about swimming smarter, improving flexibility, posture and energy while keeping it smooth and steady. Swimming is one of the best forms of low-impact exercise, and freestyle remains the go-to stroke for full-body benefits. In this course, you’ll learn how to glide more efficiently, avoid common mistakes, and build a routine that’s good for the heart, joints, and mental clarity. Whether you're in it for fitness, fun, or just to feel better in your own body—this course keeps it simple, light-hearted, and right on course. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Swimming Module 02: Freestyle Swimming Module 03: Swimming Techniques Body Positioning Module 04: Swimming Techniques Arm Stroke Module 05: Swimming Techniques Breathing Module 06: Swimming Techniques Kick Module 07: Swimming Techniques Stroke and Rhythm Module 08: Different Types of Turns in Swimming Module 09: Gaining Open Water Skills Learning Outcomes Achieve optimal body positioning for efficient swimming strokes. Master the art of freestyle arm strokes, ensuring fluid and powerful movements. Enhance breathing techniques to improve endurance and stamina. Perfect the freestyle swimming kick for streamlined and powerful propulsion. Attain rhythmic synchronisation of strokes, fostering graceful swimming. Gain proficiency in various turns and open water skills for versatile swimming experiences. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to master freestyle swimming techniques. Fitness enthusiasts seeking a dynamic and health-enhancing aquatic workout. Swimmers looking to refine and advance their swimming skills. Those aiming to build confidence in open water swimming. Health-conscious individuals incorporating swimming into their fitness routine. Anyone wanting a holistic approach to aquatic well-being. Individuals keen on embracing a versatile and graceful swimming style. Enthusiasts who see swimming as more than a sport, but a lifestyle. Career path Lifeguard at swimming facilities or open water sites. Swimming Instructor for individuals or group classes. Aquatic Fitness Trainer for water-based fitness programs. Swim Coach for competitive or recreational swimmers. Event Coordinator for open water swimming competitions. Aquatic Rehabilitation Specialist assisting in water-based therapy. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Premium Bundle of all Time | Ofqual Regulation + NCFE Awards + CPD Accreditation | Assessment & Tutor Support Included