841 Open courses in Liverpool delivered Live Online

Duration 3 Days 18 CPD hours This course is intended for The ideal audience for the RPA and UiPath Boot Camp is beginners in the field of RPA and individuals in roles such as developers, project managers, operation analysts, and tech enthusiasts looking to familiarize themselves with automation technologies. It's also perfectly suited for business professionals keen on understanding and implementing automated solutions within their organizations to optimize processes. Overview This 'skills-centric' course is about 50% hands-on lab and 50% lecture, with extensive practical exercises designed to reinforce fundamental skills, concepts and best practices taught throughout the course. Working in a hands-on learning environment, led by our Automation Learning expert instructor, students will explore: Gain a thorough understanding of Robotic Process Automation (RPA) and its applications using UiPath, setting a solid foundation for future learning and application. Learn to record and play in UiPath Studio, a key skill that enables automating complex tasks in a user-friendly environment. Master the art of designing and controlling workflows using Sequencing, Flowcharting, and Control Flow, helping to streamline and manage automation processes effectively. Acquire practical skills in data manipulation, from variable management to CSV/Excel and data table conversions, empowering you to handle data-rich tasks with confidence. Develop competence in managing controls and exploring various plugins and extensions, providing a broader toolkit for handling diverse automation projects. Get hands-on experience with exception handling, debugging, logging, code management, and bot deployment, fundamental skills that ensure your automated processes are reliable and efficient. How to deploy and control Bots with UiPath Orchestrator The Hands-on Natural Language Processing (NLP) Boot Camp is an immersive, three-day course that serves as your guide to building machines that can read and interpret human language. NLP is a unique interdisciplinary field, blending computational linguistics with artificial intelligence to help machines understand, interpret, and generate human language. In an increasingly data-driven world, NLP skills provide a competitive edge, enabling the development of sophisticated projects such as voice assistants, text analyzers, chatbots, and so much more. Our comprehensive curriculum covers a broad spectrum of NLP topics. Beginning with an introduction to NLP and feature extraction, the course moves to the hands-on development of text classifiers, exploration of web scraping and APIs, before delving into topic modeling, vector representations, text manipulation, and sentiment analysis. Half of your time is dedicated to hands-on labs, where you'll experience the practical application of your knowledge, from creating pipelines and text classifiers to web scraping and analyzing sentiment. These labs serve as a microcosm of real-world scenarios, equipping you with the skills to efficiently process and analyze text data. Time permitting, you?ll also explore modern tools like Python libraries, the OpenAI GPT-3 API, and TensorFlow, using them in a series of engaging exercises. By the end of the course, you'll have a well-rounded understanding of NLP, and will leave equipped with the practical skills and insights that you can immediately put to use, helping your organization gain valuable insights from text data, streamline business processes, and improve user interactions with automated text-based systems. You?ll be able to process and analyze text data effectively, implement advanced text representations, apply machine learning algorithms for text data, and build simple chatbots. What is Robotic Process Automation? Scope and techniques of automation Robotic process automation About UiPath The future of automation Record and Play UiPath stack Downloading and installing UiPath Studio Learning UiPath Studio Task recorder Step-by-step examples using the recorder Sequence, Flowchart, and Control Flow Sequencing the workflow Activities Control flow, various types of loops, and decision making Step-by-step example using Sequence and Flowchart Step-by-step example using Sequence and Control flow Data Manipulation Variables and scope Collections Arguments ? Purpose and use Data table usage with examples Clipboard management File operation with step-by-step example CSV/Excel to data table and vice versa (with a step-by-step example) Taking Control of the Controls Finding and attaching windows Finding the control Techniques for waiting for a control Act on controls ? mouse and keyboard activities Working with UiExplorer Handling events Revisit recorder Screen Scraping When to use OCR Types of OCR available How to use OCR Avoiding typical failure points Tame that Application with Plugins and Extensions Terminal plugin SAP automation Java plugin Citrix automation Mail plugin PDF plugin Web integration Excel and Word plugins Credential management Extensions ? Java, Chrome, Firefox, and Silverlight Handling User Events and Assistant Bots What are assistant bots? Monitoring system event triggers Monitoring image and element triggers Launching an assistant bot on a keyboard event Exception Handling, Debugging, and Logging Exception handling Common exceptions and ways to handle them Logging and taking screenshots Debugging techniques Collecting crash dumps Error reporting Managing and Maintaining the Code Project organization Nesting workflows Reusability of workflows Commenting techniques State Machine When to use Flowcharts, State Machines, or Sequences Using config files and examples of a config file Integrating a TFS server Deploying and Maintaining the Bot Publishing using publish utility Overview of Orchestration Server Using Orchestration Server to control bots Using Orchestration Server to deploy bots License management Publishing and managing updates

Duration 5 Days 30 CPD hours This course is intended for This introductory-level Python course is geared for experienced users who want to use Python in web development projects, or system administrators and web site administrators who want to use Python to support their server installations, as well as anyone else who wants to automate or simplify common tasks with the use of Python scripts. Basic familiarity with any programming or scripting language would be helpful, along with a working, user-level knowledge of Unix/Linux, Mac, or Windows. Overview This course is approximately 50% hands-on, combining expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises. Our engaging instructors and mentors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Throughout the hands-on course students, will learn to write essential Python scripts using the most current and efficient skills and techniques. Working in a hands-on learning environment, guided by our expert team, attendees will learn to: Create working Python scripts following best practices Use python data types appropriately Read and write files with both text and binary data Search and replace text with regular expressions Get familiar with the standard library and its work-saving modules Use lesser known but powerful Python data types Create 'real-world', professional Python applications Work with dates, times, and calendars Know when to use collections such as lists, dictionaries, and sets Understand Pythonic features such as comprehensions and iterators Write robust code using exception handling Mastering Python Programming is an introductory and beyond-level practical, hands-on Python training course that leads the student from the basics of writing and running Python scripts to more advanced features such as file operations, regular expressions, working with binary data, and using the extensive functionality of Python modules. Extra emphasis is placed on features unique to Python, such as tuples, array slices, and output formatting. This comprehensive, practical course provides an in-depth exploration of working with the programming language, not an academic overview of syntax and grammar. Students will immediately be able to use Python to complete tasks in the real world. An overview of Python What is python? Python Timeline Advantages/Disadvantages of Python Getting help with pydoc The Python Environment Starting Python Using the interpreter Running a Python script Python scripts on Unix/Windows Editors and IDEs Getting Started Using variables Builtin functions Strings Numbers Converting among types Writing to the screen Command line parameters Flow Control About flow control White space Conditional expressions Relational and Boolean operators While loops Alternate loop exits Array types About array types (AKA sequences) Lists and list methods Tuples Indexing and slicing Iterating through a sequence Nested sequences Sequence functions, keywords, and operators List comprehensions Generator Expressions Working with files File overview Opening a text file Reading a text file Writing to a text file Reading and writing raw (binary) data Converting binary data with struct Dictionaries and Sets About dictionaries Creating dictionaries Iterating through a dictionary About sets Creating sets Working with sets Functions Defining functions Parameters Global and local scope Nested functions Returning values Sorting The sorted() function Alternate keys Lambda functions Sorting collections Using operator.itemgetter() Reverse sorting Errors and Exception Handling Syntax errors Exceptions Using try/catch/else/finally Handling multiple exceptions Ignoring exceptions Modules and Packages The import statement Module search path Creating Modules Using packages Function and Module aliases An Introduction to Python Classes About o-o programming Defining classes Constructors Methods Instance data Properties Class methods and data Regular Expressions RE syntax overview RE Objects Searching and matching Compilation flags Groups and special groups Replacing text Splitting strings Using the Standard Library The sys module Launching external programs Math functions Random numbers Reading CSV data Dates and Times Working with dates and times Translating timestamps Parsing dates from text Formatting dates Calendar data Working with the File System Paths, directories, and filenames Checking for existence Permissions and other file attributes Walking directory trees Creating filters with fileinput Using shutil for file operations Advanced Data Handling Defaultdict and Counter Prettyprinting data structures Compressed archives (zip, gzip, tar, etc.) Persistent data Network Programming Using requests Grabbing web content Sending email Using SSH for remote access Using FTP Writing real-life applications Reading input files a la Unix Parsing command-line options Detecting the current platform Implementing logging Additional course details: Nexus Humans Mastering Python Programming (TTPS4820) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Mastering Python Programming (TTPS4820) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This introductory-level, fast-paced course is for skilled web developers new to React who have prior experienced working HTML5, CSS3 and JavaScript. Overview Our engaging instructors and mentors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Working in a hands-on learning environment, guided by our expert team, attendees will learn about and explore: A basic and advanced understanding of React components An advanced, in-depth knowledge of how React works A complete understanding of using Redux How to build, validate, and populate interactive forms How to use inline styles for perfect looking components How to test React components How to build and use components How to get control of your build process A deep understanding of data-driven modeling with props and state How to use client-side routing for pages in your apps How to debug a React application Mastering React is a comprehensive hands-on course that aims to be the single most useful resource on getting up to speed quickly with React. Geared for more experienced web developers new to React, this course provides students with the core knowledge and hands-on skills they require to build reliable, powerful React apps. After the first few modules, you?ll have a solid understanding of React?s fundamentals and will be able to build a wide array of rich, interactive web apps with the framework. The first module is an introduction to the new functionality in ECMAScript 6 (JavaScript). Client-side routing between pages, managing complex state, and heavy API interaction at scale are also covered. This course consists of two parts. In the first part of the course students will explore all the fundamentals with a progressive, example-driven approach. You?ll create your first apps, learn how to write components, start handling user interaction, and manage rich forms. We end the first part by exploring the inner workings of Create React App (Facebook?s tool for running React apps), writing automated unit tests, and building a multi-page app that uses client-side routing. The latter part of the course moves into more advanced concepts that you?ll see used in large, production applications. These concepts explore strategies for data architecture, transport, and management: Redux is a state management paradigm based on the Flux architecture. Redux provides a structure for large state trees and allows you to decouple user interaction in your app from state changes. GraphQL is a powerful, typed, REST API alternative where the client describes the data it needs. Hooks is the powerful, new way to maintain state and properties with functional components and the future of React according to Facebook. ES6 Primer (Optional) Prefer const and let over var Arrow functions Modules Object.assign() Template literals The spread operator and Rest parameters Enhanced object literals Default arguments Destructuring assignments Your first React Web Application Setting up your development environment JavaScript ES6 /ES7 Getting started What?s a component? Our first component Building the App Making the App data-driven Your app?s first interaction Updating state and immutability Refactoring with the Babel plugin transform-class-properties JSX and the Virtual DOM React Uses a Virtual DOM Why Not Modify the Actual DOM? What is a Virtual DOM? Virtual DOM Pieces ReactElement JSX JSX Creates Elements JSX Attribute Expressions JSX Conditional Child Expressions JSX Boolean Attributes JSX Comments JSX Spread Syntax JSX Gotchas JSX Summary Components A time-logging app Getting started Breaking the app into components The steps for building React apps from scratch Updating timers Deleting timers Adding timing functionality Add start and stop functionality Methodology review Advanced Component Configuration with props, state, and children ReactComponent props are the parameters PropTypes Default props with getDefaultProps() context state Stateless Components Talking to Children Components with props.children Forms Forms 101 Text Input Remote Data Async Persistence Redux Form Modules Unit Testing & Jest Writing tests without a framework What is Jest? Using Jest Testing strategies for React applications Testing a basic React component with Enzyme Writing tests for the food lookup app Writing FoodSearch.test.js Routing What?s in a URL? React Router?s core components Building the components of react-router Dynamic routing with React Router Supporting authenticated routes Intro to Flux and Redux Why Flux? Flux is a Design Pattern Flux implementations Redux & Redux?s key ideas Building a counter The core of Redux The beginnings of a chat app Building the reducer() Subscribing to the store Connecting Redux to React Intermediate Redux Using createStore() from the redux library Representing messages as objects in state Introducing threads Adding the ThreadTabs component Supporting threads in the reducer Adding the action OPEN_THREAD Breaking up the reducer function Adding messagesReducer() Defining the initial state in the reducers Using combineReducers() from redux React Hooks Motivation behind Hooks How Hooks Map to Component Classes Using Hooks Requires react 'next' useState() Hook Example useEffect() Hook Example useContext() Hook Example Using Custom Hooks Using Webpack with Create React App JavaScript modules Create React App Exploring Create React App Webpack basics Making modifications Hot reloading; Auto-reloading Creating a production build Ejecting Using Create React App with an API server When to use Webpack/Create React App Using GraphQL Your First GraphQL Query GraphQL Benefits GraphQL vs. REST GraphQL vs. SQL Relay and GraphQL Frameworks Chapter Preview Consuming GraphQL Exploring With GraphiQL GraphQL Syntax 101 . Complex Types Exploring a Graph Graph Nodes ; Viewer Graph Connections and Edges Mutations Subscriptions GraphQL With JavaScript GraphQL With React

Duration 5 Days 30 CPD hours This course is intended for Data Warehouse Administrator Database Administrators Database Designers Support Engineer Technical Administrator Overview Back up, restore, and patch DBCS database deployments Describe the DBaaS and on-premises Oracle Database architectures Manage database instances Manage UNDO data Move data between databases Implement basic backup and recovery procedures Monitor and tune database performance Tune SQL to improve performance Manage resources with Oracle Database Resource Manager Create pluggable databases (PDBs) Configure the Oracle network environment Administer user security and implement auditing Create and manage tablespaces Manage storage space Create and manage Database as a Cloud Service (DBCS) database deployments Register databases and manage performance with Enterprise Manager Cloud Control The Oracle Database 12c R2: Administration Workshop Ed 3 course is designed to provide students with a firm foundation in administration of an Oracle Database. In this course students will gain a conceptual understanding of Oracle Database architecture and learn how to manage an Oracle Database in an effective and efficient manner. Exploring Oracle Database Architecture Introducing Oracle Database Relation Database Models Oracle SQL and PL/SQL Oracle Database Server Architecture Connecting to Oracle Databases Oracle Database Tools Oracle-Supplied User Accounts Querying the Oracle Data Dictionary Managing Database Instances Initialization Parameter Files Starting Up Oracle Databases Shutting Down Oracle Databases Opening and Closing PDBs Working with the Automatic Diagnostic Repository (ADR) Querying Dynamic Performance Views Creating PDBs Methods and Tools to Create PDBs Creating PDBs from Seed with SQL*Plus Cloning PDBs with SQL*Plus Unplugging and Pluggin In PDBs with SQL*Plus Dropping PDBs with SQL*Plus Configuring the Oracle Network Environment Oracle Net Services How Listeners Work Configuring Listeners for Dynamic Service Registration Configuring Listeners for Static Service Registration Configuring Local Naming for Connections Testing Oracle Net Connectivity with tnsping Configuring Communication Between Databases Dedicated Versus Shared Server Configurations Administering User Security Creating Users Granting Privileges Creating and Granting Roles Revoking Privileges and Roles Creating and Assigning Profiles Authenticating Users Assigning Quotas to Users Applying the Principal of Least Privilege Creating and Managing Tablespaces How Table Data is Stored Creating Tablespaces in SQL*Plus Altering and Dropping Tablespaces in SQL*Plus Viewing Tablespace Information in SQL*Plus Implementing Oracle Managed Files Moving and Renaming Online Data Files in SQL*Plus Managing Storage Space Oracle Database Space Management Features Block Space Management Row Chaining and Migration Free Space Management Within Segments Types of Segments Allocating Extents Understanding Deferred Segment Creation Space-Saving Features Managing UNDO Data Undo Data: Overview Transactions and Undo Data Storing Undo Information Comparing Undo Data and Redo Data Managing Undo Local Undo Mode Versus Shared Undo Mode Configuring Undo Retention Categories of Undo Moving Data Moving Data: General Architecture Oracle Data Pump: Overview Oracle Data Pump: Benefits Data Pump Export and Import Clients Data Pump Utility: Interfaces and Modes Data Pump Import: Transformations SQL*Loader Overview Loading Methods Backup and Recovery Concepts DBA Responsibilities Categories of Failure Understanding Instance Recovery Understanding Types of Backups Comparing Complete and Incomplete Recovery Oracle Data Protection Solutions Flashback Technology Monitoring and Tuning Database Performance Managing Performance Activities Performance Planning Considerations Database Maintenance Automatic Workload Repository (AWR) Automatic Database Diagnostic Monitor Performance Monitoring Performance Tuning Methodology Database Server Statistics and Metrics SQL Tuning SQL Tuning Process Oracle Optimizer Optimizer Statistics SQL Plan Directives Adaptive Execution Plans SQL Tuning Advisor SQL Access Advisor SQL Performance Analyzer Oracle Database Resource Manager Oracle Database Resource Manager: Overview Resource Manager Elements Using Resource Manager to Allocate Resources Creating a Simple Resource Plan Creating a Complex Resource Plan Using the Active Session Pool Feature Limiting CPU Utilization at the Database Level Limiting CPU Utilization at the Server Level Enterprise Manager Cloud Control Controlling the Enterprise Manager Cloud Control Framework Starting the Enterprise Manager Cloud Control Framework Stopping the Enterprise Manager Cloud Control Framework Introduction to Oracle Database Cloud Service Oracle Cloud: Overview Database Cloud Service Offerings DBCS Architecture Features and Tooling Additional Database Configuration Options Creating DBCS Database Deployments Automated Database Provisioning Creating a Database Deployment How SSH Key Pairs are Used Creating an SSH Key Pair Storage Used for Database Files Managing DBCS Database Deployments Cloud Tooling Accessing Tools and Features from the DBCS Console Managing the Compute Node Associated With a Database Deployment Managing Network Access to DBCS Enabling Access to a Compute Node Port Scaling a Database Deployment Backing Up and Restoring DBCS Database Deployments Backing Up and Recovering Databases on DBCS Backup Destination Choices Backup Configuration Creating an On-Demand Backup Customizing the Backup Configuration Performing Recovery by Using the Console Performing Recovery by Using the dbaascli Utility Patching DBCS Database Deployments Patching DBCS Using the DBCS Console to Manage Patches Using the dbaascli Utility to Manage Patches Creating Master Encryption Keys for PDBs CDB and PDB Master Encryption Keys Determining Whether You Need to Create and Activate and Encryption Key for a PDB Creating and Activating an Encryption Key Tablespace Encryption by Default Tablespace Encryption by Default in DBCS Transparent Data Encryption (TDE) Overview Components of TDE Using TDE Defining the Keystore Location Controlling Tablespace Encryption by Default Managing the Software Keystore and Master Encryption Key Managing the Keystore in CDBs and PDBs Additional course details: Nexus Humans Oracle Database 12c R2 - Administration Workshop Ed 3 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Oracle Database 12c R2 - Administration Workshop Ed 3 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for This course is appropriate for developers and administrators who intend to use HBase. Overview Skills learned on the course include:The use cases and usage occasions for HBase, Hadoop, and RDBMSUsing the HBase shell to directly manipulate HBase tablesDesigning optimal HBase schemas for efficient data storage and recoveryHow to connect to HBase using the Java API, configure the HBase cluster, and administer an HBase clusterBest practices for identifying and resolving performance bottlenecks Cloudera University?s four-day training course for Apache HBase enables participants to store and access massive quantities of multi-structured data and perform hundreds of thousands of operations per second. Introduction to Hadoop & HBase What Is Big Data? Introducing Hadoop Hadoop Components What Is HBase? Why Use HBase? Strengths of HBase HBase in Production Weaknesses of HBase HBase Tables HBase Concepts HBase Table Fundamentals Thinking About Table Design The HBase Shell Creating Tables with the HBase Shell Working with Tables Working with Table Data HBase Architecture Fundamentals HBase Regions HBase Cluster Architecture HBase and HDFS Data Locality HBase Schema Design General Design Considerations Application-Centric Design Designing HBase Row Keys Other HBase Table Features Basic Data Access with the HBase API Options to Access HBase Data Creating and Deleting HBase Tables Retrieving Data with Get Retrieving Data with Scan Inserting and Updating Data Deleting Data More Advanced HBase API Features Filtering Scans Best Practices HBase Coprocessors HBase on the Cluster How HBase Uses HDFS Compactions and Splits HBase Reads & Writes How HBase Writes Data How HBase Reads Data Block Caches for Reading HBase Performance Tuning Column Family Considerations Schema Design Considerations Configuring for Caching Dealing with Time Series and Sequential Data Pre-Splitting Regions HBase Administration and Cluster Management HBase Daemons ZooKeeper Considerations HBase High Availability Using the HBase Balancer Fixing Tables with hbck HBase Security HBase Replication & Backup HBase Replication HBase Backup MapReduce and HBase Clusters Using Hive & Impala with HBase Using Hive and Impala with HBase Appendix A: Accessing Data with Python and Thrift Thrift Usage Working with Tables Getting and Putting Data Scanning Data Deleting Data Counters Filters Appendix B: OpenTSDB

This one-day workshop is ideal for those looking to work with existing databases as well as creating a new Access database. You will learn effective ways to enter and extract data and convert data into a well-presented format for reports. This course will help participants: Plan and create a database Sort and filter records Use field data types Work with tables Create and manage a query Create and work with forms, and use the form wizard View, create and print reports 1 Access introduced Planning a database Creating a blank database Opening an existing database Security warnings The navigation pane Previewing database components Closing an Access database 2 Tables introduced Viewing and navigating table data Navigating using keyboard shortcuts Editing table data Adding records to tables Selecting and deleting records Finding and replacing data Filtering tables Summing table data 3 Queries introduced Opening a query in datasheet view Opening a query in design view Adding fields to a query Sorting query results Modifying datasheet view Saving and closing queries 4 Forms introduced Working with form data Sorting records Filtering records Working in design and layout views Changing object attributes 5 Reports introduced Opening and viewing reports Viewing a report in design view Previewing and printing report data Creating reports with auto report Creating reports with the report wizard Changing field attributes 6 Creating a new database Creating database tables Creating table fields Selecting field data types 7 Table relationships Introducing relationships Establishing table relationships The one-to-many relationship type Establishing referential integrity 8 Creating queries Streamline query criteria using wildcards Creating summary queries Creating queries based on criteria Running date queries Formatting field properties Building queries from multiple tables Summing in queries 9 Creating forms Creating a new form Inserting form fields Working with the property sheet The command button wizard The command button wizard Programming without typing Creating forms with embedded sub forms Creating forms with the sub form wizard Creating forms with the form wizard 10 Creating reports What are report bands? Managing report controls Basing reports on multiple tables Basing reports on queries Sorting and grouping records

Sage 50 Computerised Accounting / Bookkeeping Training - Fast Track Overview: If you're looking to gain competency in the world's most popular bookkeeping software, the Sage 50 Computerised Accounting course will teach everything you need to know, while helping you gain a recognised qualification. This course is designed to provide individuals from beginner to advanced knowledge of bookkeeping and Sage 50 accounts. It is intended for individuals who aim to improve career prospects and to be able to better financial management and control of the business. This course covers Level 1-3 of Sage 50 Bookkeeping/Accounting Training. Every business, no matter how large or small, is required by law to 'keep books'. Therefore, Bookkeepers play a vital role within organisations; ensuring records of individual financial transactions are accurate, orderly, up to date and comprehensive. If you are organised and methodical, like working through documents and enjoy seeing a set of figures add up properly, then bookkeeping is the career for you. You will receive a CPD Completion certificate from Osborne Training once you finish the course. Then, you have an option to attain a Certificate from SAGE(UK) subject to passing the exams. Level 1 Working with Sage 50 Accounts Program Basics. Creating Account names, Numbers & Bank Payments Financials Bank Reconciliations Generating Customers Invoices Monitoring Customer Activity Generating Product Invoices & Credit Notes Compiling & Sending Customer Statements Creating Customer Receipts & Purchase Invoices Supplier Payments Managing Recurring Entries Generating Reports & Information The Active Set-Up Wizard VAT Changes. Level 2 An overview of the Sage program Entering opening balances, preparing and printing a trial balance Creating customer records Creating supplier records Setting up opening assets, liabilities and capital balances, Producing routine reports Checking data, Entering supplier invoices Posting error corrections, amending records Invoicing, generating customer letters, entering new products, checking communication history Banking and payments, producing statements, petty cash Audit trails, correcting basic entry errors, reconciling debtors and creditors Creating sales credit notes, Processing purchase credit notes Preparing journals Verifying Audit Trail Purchase orders, processing sales orders Processing Trial Balance Creating Backups Restoring data Writing-off bad debts Level 3 Creating a Chart of Accounts to Suit Company Requirements Sole Trader Accounts preparation The Trial Balance preparation Errors in the Trial Balance Disputed Items Use of the Journal Prepare and Process Month End Routine Contra Entries The Government Gateway and VAT Returns Bad Debts and Provision for Doubtful Debts Prepare and Produce Final Accounts Management Information Reports Making Decisions with Reports Using Sage The Fixed Asset Register and Depreciation Accruals and Prepayments Cash Flow and Forecast Reports Advanced Credit Control

This one-day introduction workshop is intended for users who need to get to grips with the essentials of Microsoft Outlook. It will provide you with the basic skills you need to effectively start using Outlook to manage your emails, calendar, contacts, tasks and notes. This course will help participants: Send messages with added email options applied Quickly file messages away for safe keeping Manage messages and attachments Organise calendar meetings and check other people's schedules Respond to a meeting request Create a contacts list Manage daily tasks Use reading and folder panes Create and manage folders Use auto reply Use notes Utilise Outlook's printing functionality 1 Getting started Using the reading pane Using the folder pane Changing inbox views Managing the to-do bar 2 Emailing messages Replying to and forwarding messages Adding message options Attaching files to an email message Opening and saving attachments 3 Outlook folders Creating and managing folders Moving messages into folders Adding folders to favourites Using search folder Always moving messages in conversation Automatically move messages with rules 4 Managing messages Using instant search Finding messages by criteria Grouping and sorting messages Categorising messages Adding message follow up flags Filtering messages with the people pane 5 Using auto reply Replying to messages whilst you are away Managing auto reply settings Applying rules to auto reply 6 Outlook calendars Adding and editing appointments Adding calendar reminders Moving and copying appointments Creating all day events Recurring appointments Sharing your calendar Opening another user's calendar 7 Planning a meeting Arranging meetings Inviting attendees to meetings Responding to meeting invites 8 Outlook contacts Creating and editing a contact Saving emails as contacts Finding contacts Sending messages to contacts Creating contact groups 9 Adding tasks Creating and editing tasks Completing tasks Assigning a task to another user Responding to a task request 10 Notes Creating and editing tasks Emailing notes Sticking notes on your desktop 11 Printing Printing messages Printing calendars Printing contacts

This one-day workshop is designed to help users work with advanced features within Word. It includes hands-on exercises to help make complex documents more manageable. Participants will learn how to share and collaborate on documents and track document changes. This course will help participants: Add document links to files, websites, bookmarks and headings Create and revise footnotes and endnotes Use cross-referencing Insert and mark a document index Use comments within a document Create and edit document templates Set up picture and table captioning Work with tracked changes, including viewing, accepting and rejecting changes Use tables of contents Transfer styles across files using styles organiser Protect and restrict the opening and editing of documents Work with document themes Work with subdocuments Use ribbon buttons and groups 1 Adding document links Adding links to a document Linking to files, websites and email Adding and linking to bookmarks Linking to document headings 2 Captioning and cross-referencing Inserting picture and table captions Creating and updating a table of figures Adding and revising endnotes and footnotes Understanding cross-reference types Creating a cross-reference Marking and inserting a document index 3 Collaborating on documents Inserting and viewing documents Navigating through comments Replying to a comment Printing comments 4 Tracking changes Using tracking changes within a document Choosing how to view document revisions Accepting and rejecting changes 5 Comparing documents Comparing two documents Combining changes into a single document Accepting and rejecting changes 6 Protecting a document Restricting opening or editing of documents Defining regions for editing Restricting document formatting 7 Outline view Collapsing paragraphs with heading styles Managing files with subdocuments Editing and locking subdocuments Sharing subdocuments 8 Document themes Standardise document formatting with themes Using a theme to match corporate branding Transferring themes across files 9 Creating templates Creating and editing document templates Adding font and heading styles to templates Defining file locations for shared templates Copying styles across templates and files 10 Customising the ribbon Customising ribbon buttons Adding new ribbons Adding buttons to ribbon groups

This workshop will help you create, develop and close business opportunities using a consultative approach and a value-based (not price-led) proposition. Value-based selling means working the way your customer wants to buy, not how you want to sell. It also means: In a transactional sale the customer knows the answer without help from a salesperson (or cannot see why they should choose you), or is prepared to stay with what they have. Customer decision criteria are price and convenience and customers resent time spent with (new) salespeople, mainly because the salesperson adds little or nothing to what the customer already has and just wastes time. In a consultative or value-based sale, by contrast, the customer doesn't know the answer already. The salesperson must take the role of an advisor, not just a 'product promoter'. Customers demand expertise, advice and customisation during the sales process. Often customers insist on multiple meetings with salespeople and others to develop advantages that you can bring and reduce the perceived risk of changing. In this way the salesperson often adds more value than the product or service alone. This very practical workshop will help you use proven strategies and tactics to build, manage and successfully close sustainable business opportunities using a consultative approach and a value-based (not price-led) proposition. This includes: Increased impact of your new sales conversations, presentations and proposals - leading to faster decisions and increased conversion Greater confidence, consistency and professionalism throughout the business development process Enhanced sales questioning skills and techniques, leading to better, faster and more accurate development of customer needs, problems, value and expectations Improve your people, communication, influence and persuasion skills when approaching, consulting or presenting your services and solutions How to build value at all points in the customer's buying process through your knowledge, skills and structured approach Proven ways to gain additional business and referrals from existing customers and contacts, through direct approach and lead generation Being better able differentiate your firm, your solutions, track-record and expertise clearly and accurately with tailored value statements for each stage and for each opportunity Overcome and avoid price-based objections, buying criteria and negotiation 1 Introduction and key principles of value-based selling Introduction and review of pre-course questionnaires - KPIs, personal learning objectives and key principles The main principles of value-based selling and how they benefit you and the customer How value-based selling differs from 'transactional' or 'price-based' selling The stages of the customer's buying cycle - how to identify and work through strategies for each stage The concept of structured and set-piece selling and proposing Presentation by participants: Personal sales improvement goals 2 Value-based selling strategies and skills What is value? How can one move away from a price-led agenda? How to survive and resist price pressure - six techniques A review of key competencies and skills needed for a value-based approach Strategies, case studies and examples with discussion and review Defining your initial value proposition and comparative advantage How best to established the right level of trust, rapport and credibility Planning and practice session: Strategy - mapping a value-based sales process. 3 Connecting skills Research before the meeting and the first few minutes - ways to gain instant rapport and setting the foundation for a successful outcome in a first sales call How to structure an effective first time sales call or meeting - the subtle differences that are important to master How best to differentiate your solutions and build credibility and enthusiasm early or at the start of the buying process Overcoming initial buying resistance and relaxing the prospect; gaining rapport, opening the meeting: PBC (purpose-benefit-check) and gaining agreement to proceed Planning and practice session: Connecting - first meeting with a new contact 4 Consulting - building, developing and influencing client needs Understanding the power of high-impact and third-level questions to influence people based around specific needs and solutions The importance of body language and other personal communication dynamics when asking questions; empathic listening, run-on questions, drawing out skills, summarising, etc Creating a 'disturb' approach to creating needs and opportunities and positioning your solutions Using proven advanced sales questioning techniques with greater skill: Outcome, SPIN and qualification questions 'Decision-making criteria' - tools to help you develop the relevant criteria with the customer and in doing so progress your sales opportunities more effectively Planning and practice session: Questioning skills 5 Convincing - presentation and persuading skills practice Substance and style - selecting the right tone and content to engage and enthuse your prospect Compelling benefits and reducing perceived risk - key messages to deliver Helping the customer choose your proposition - by being convincing, compelling and credible when you present Professional and effective presentation skills - with personal coaching and practice sessions The keys of influence and persuasion and the keys to convincing a new customer to choose you for the first time Planning and practice session: Role-play in presenting your solution 6 Commitment Knowing when and how to close for commitment to the next stage in your sales process, plus ways to ask for commitment professionally and effectively How to isolate, prioritise and answer objections and concerns more openly and accurately, using a consultative not a confrontational approach Deal more effectively and profitably with price objections and reduce buyer's remorse (which can lead to an 'I want to think about it' reaction and cause delay and inertia) Key negotiation skills around the closing process - getting to 'yes' Planning and practice session: Role-play in closing and negotiation skills 7 Assessed role-play - Final practice session Live role-plays There is an option for external participants to be brought in to the live training workshop to take-part in the final assessed role-play or assist with other sessions run during the course. Performance assessment - 'Dragon's Pitch' The final afternoon of the course is an assessed role-play using a prepared scenario and external 'CEO'. The assessment criteria will be agreed prior to the workshop. 8 Workshop summary and close Personal action plan and learning summary