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Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? 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Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.
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Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.
***24 Hour Limited Time Flash Sale*** Commercial Management (Logistic & Supply Chain Management) - QLS Endorsed Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter In an era where over £500 billion worth of goods are moved annually in the UK alone, the efficiency of logistics and supply chain management becomes paramount. The "Commercial Management (Logistic & Supply Chain Management)" bundle offers specialised courses designed to elevate your expertise and readiness in a sector that is the backbone of global commerce. Are you prepared to lead in this dynamic field, ensuring that goods and services are delivered efficiently and sustainably? This robust educational bundle includes courses, ranging from Logistics and Supply Chain Management to specialised trainings in Retail Management, Transport Management, and Commercial Law. Each course is crafted to enhance your understanding of the complex logistics networks and supply chain processes. You'll learn how to manage and optimise Transport and Warehousing, navigate Legal Aspects of Commerce, and implement effective Import/Export strategies, all within a framework that emphasises strategic innovation. This bundle comprises the following courses: QLS Endorsed Courses: Course 01: Diploma in Logistics Management at QLS Level 5 Course 02: Diploma in Supply Chain Management at QLS Level 5 CPD QS Accredited Courses: Course 03: Retail Management Course 04: Transport Manager Course 05: Import/Export Course 06: Warehouse Management Diploma Course 07: Commercial law Join in on this journey to become a leader in the crucial fields of logistics and supply chain management. By enroling in the "Commercial Management (Logistic & Supply Chain Management)" bundle, you position yourself at the forefront of an industry critical to global economic health. Don't just participate in the marketplace-master it. Enrol in this course and enhance your career trajectory and develop the skills that will define the future of commerce! Learning Outcomes: Optimise and manage supply chain and logistics operations effectively. Strategically solve problems within global supply chains. Navigate and apply commercial law in business transactions. Manage retail operations aligning with current market demands. Design and oversee transport logistics with efficiency. Execute import/export operations adhering to legal standards. Why Prefer this Course? Get a Free QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Logistics Management at QLS Level 5 Module 01: Introduction to Logistic Management Module 02: Planning Framework for Logistics Module 03: Supply Chain Management Module 04: Logistics Management and Organisation Module 05: Sourcing, Purchasing, and Procurement Module 06: Channels of Distribution Module 07: Supplier Relationship Management Module 08: Inventory Planning and Management Module 09: Principles of Warehousing Module 10: Transport Management Module 11: Negotiation Techniques Module 12: Customer Service and Logistics Module 13: Getting Started Module 14: Understanding Lean Module 15: Liker's Toyota Way Module 16: The TPS House Module 17: The Five Principles of Lean Business Module 18: The First Improvement Concept (Value) Module 19: The Second Improvement Concept (Waste) Module 20: The Third Improvement Concept (Variation) Module 21: The Fourth Improvement Concept (Complexity) Module 22: The Fifth Improvement Concept (Continuous Improvement) Module 23: The Improvement Toolkit Module 24: Wrapping Up Course 02: Diploma in Supply Chain Management at QLS Level 5 Module 01: Course Overview Module 02: Getting Started Module 03: The Evolution of the Supply Chain Module 04: The Basic Supply Chain Structure Module 05: Supply Chain Drivers Module 06: Aligning Your Supply Chain with Business Strategy Module 07: Managing Supply Chain Risks Module 08: Tracking and Evaluating Supply Chain Data Module 09: Troubleshooting Supply Chain Problems Module 10: Sharing Supply Chain Activities Module 11: Sustainable Supply Chain Strategies Module 12: Applying Lean Techniques to the Supply Chain Module 13: The Future of Supply Chain Management =========>>>>> And 5 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*7 = £91) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Future logistics managers Supply chain professionals Business management students Aspiring import/export agents Retail management personnel Legal advisors in commerce Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Supply Chain Manager: £35,000 - £55,000 Logistics Coordinator: £25,000 - £40,000 Transport Manager: £30,000 - £50,000 Warehouse Manager: £27,000 - £45,000 Export Manager: £30,000 - £55,000 Retail Operations Manager: £28,000 - £48,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
***24 Hour Limited Time Flash Sale*** Office Administration and Performance Management - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Office Administration and Performance Management Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Office Administration and Performance Management bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Office Administration and Performance Management Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Office Administration and Performance Management Career Bundle: Course 01: Office Administration Course 02: Admin, Secretarial & PA Course 03: Performance Management Course 04: Team Management Advanced Training Course 05: Meeting Management Online Course 06: Minute Taking Masterclass Course 07: Quality Management Course 08: Corporate Leadership Training Course 09: HR - Human Resource Administrator Training Course 10: Workplace Productivity Training Course 11: Key Performance Indicators Professional Course 12: Business Etiquette & Professionalism Course 13: Information Management for Beginners Course 14: Document Control and Management Course 15: Email Writing Training Course 16: Public Speaking Course Course 17: UK Employment Law Course 18: Equality, Diversity, and Discrimination Course 19: Cross-Cultural Awareness Course Course 20: Coaching & Mentoring Diploma Course 21: Critical Thinking & Problem Solving Course 22: Corporate Risk And Crisis Management Course 23: Facilities Management Course 24: Touch Typing Training Course 25: Presentation Skills With Office Administration and Performance Management, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Office Administration and Performance Management today and take the first step towards achieving your goals and dreams. Why buy this Office Administration and Performance Management? Free CPD Accredited Certificate upon completion of Office Administration and Performance Management Get a free student ID card with Office Administration and Performance Management Lifetime access to the Office Administration and Performance Management course materials Get instant access to this Office Administration and Performance Management course Learn Office Administration and Performance Management from anywhere in the world 24/7 tutor support with the Office Administration and Performance Management course. Start your learning journey straightaway with our Office Administration and Performance Management Training! Office Administration and Performance Management premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Office Administration and Performance Management is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Office Administration and Performance Management course. After passing the Office Administration and Performance Management exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Office Administration and Performance Management course is ideal for: Students seeking mastery in Office Administration and Performance Management Professionals seeking to enhance Office Administration and Performance Management skills Individuals looking for a Office Administration and Performance Management-related career. Anyone passionate about Office Administration and Performance Management Requirements This Office Administration and Performance Management doesn't require prior experience and is suitable for diverse learners. Career path This Office Administration and Performance Management bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.