48 Onboarding courses in Birmingham delivered Live Online

Join us for this step-by-step workshop to map your customer journey.

Duration 3 Days 18 CPD hours Overview By the end of the course, you should be able to meet the following objectives: Explain and apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with Workspace ONE UEM Outline the components of Workspace ONE UEM Explain the general features and functionality enabled with Workspace ONE UEM Summarize the basic Workspace ONE administrative functions Explain and deploy common Workspace ONE integrations Securely deploy configurations to Workspace ONE UEM managed devices Onboard device endpoints into Workspace ONE UEM Summarize the alternative management methodologies for rugged devices Discuss strategies to maintain environment and device fleet health Configure and deploy applications to Workspace ONE UEM managed devices Analyze a Workspace ONE UEM deployment Enable email access on devices Integrate Workspace ONE UEM with content repositories and corporate file shares In this three-day course, you learn how to apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with VMware Workspace ONE© UEM. Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint life cycle. After the three days, you will have the foundational knowledge for effectively implementing Workspace ONE UEM. Course Introduction Introductions and course logistics Course objectives Platform Architecture Summarize the features and functionality of Workspace ONE UEM Outline the benefits of leveraging Workspace ONE UEM Recognize the core and productivity components that make up the Workspace ONE UEM platform Summarize high availability and disaster recovery for Workspace ONE Solution Administration Navigate and customize the Workspace ONE UEM console Summarize the hierarchical management structure Explain the features and functions of Workspace ONE Hub Services Outline account options and permissions Enterprise Integrations Outline the process and needs to integrate with directory services Explain certificate authentication and practical implementation with Workspace ONE Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console Describe VMware Dynamic Environment Manager and its architecture Onboarding Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices for management Outline the steps for setting up autodiscovery in the Workspace ONE UEM console Enroll an endpoint through the VMware Workspace ONE© Intelligent Hub app Summarize platform onboarding options Managing Endpoints Explain the differences between device and user profiles Describe policy management options for Windows 10 and macOS Describe the functions and benefits of using compliance policies Explain the use case for Freestyle Orchestrator Describe the capabilities that sensor and scripts enable. Alternative Management Methods Describe the function and benefits of device staging Configure product provisioning in the Workspace ONE UEM console Understand the benefits of deploying a VMware Workspace ONE© Launcher? configuration to Android devices List the system and device requirements for Linux device management in Workspace ONE UEM Applications Describe the features, benefits, and capabilities of application management in Workspace ONE UEM Understand and configure deployment settings for public, internal, and paid applications in the Workspace ONE UEM console Describe the benefits of using Apple Business Manager content integration Describe the benefits of using server-to-client software distribution List the functions and benefits of VMware Workspace ONE© SDK Device Email List email clients supported by Workspace ONE UEM Configure an Exchange Active Sync profile in the Workspace ONE UEM console Configure VMware Workspace ONE© Boxer settings Summarize the available email infrastructure integration models and describe their workflows Configure email compliance policies and notifications services Content Sharing Describe the benefits of using Content Gateway and the Content Gateway workflows Describe the benefits of integrating content repositories with Workspace ONE UEM Configure a repository in the Workspace ONE UEM console Maintenance Manage endpoints from the Device List view and the Details view. Analyze endpoint deployment and compliance data from Workspace ONE UEM Monitor page.

Getting the most from employees - How to gain an understanding of where your employees/staff/teams are to enable communication and give ease to difficult conversations. Understanding the difference between competitive working and cooperative working where these skills are useful and useless. Discover how to retain your staff and improve performance of staff who are on the verge of underperformance. Gain an insight into what causes behavioural outcomes and how to encourage favourable outcomes over manipulating outcomes based on you meeting your needs.  45-60 min zoom workshop held on the last Wednesday of the month, every month at 7pm (limited spaces) Upon purchase you will be prompted to choose a date. You will receive email confirmation of the event via google calendar plus reminders as the event time approaches. Is your company culture a healthy one? Could you do better? Would you like to be less concerned over staff wellbeing & have more time to focus on CPD & growth? Improve Inductions, Onboarding and Recruitment Try this introductory workshop before committing to day event training options for your business

Data dashboards provide key information to stakeholders so that they can make informed decisions. While there are plenty of software solutions for building these essential data products, there is much less guidance on how to design dashboards to meet the diverse needs of users.  This course is for anyone who is building or implementing dashboards, and wants to know more about design principles and best practice. You could be using business intelligence software (such as Power BI or Tableau), or implementing bespoke solutions.  The course will give your team the ability to evaluate user needs and levels of understanding, make informed decisions about chart selections, and make effective use of interactivity dynamic data.  We’ll work with you before the course to ensure that we understand your organisation and what you’re hoping to achieve.  Sample learning content  Session 1: Data with a purpose Understanding the different types of dashboard. Information overload and other common dashboard pitfalls. Assessing user needs and levels of data fluency. Session 2: Planning a dashboard Assessing diverse user needs and levels of data fluency. Taking a User Experience (UX) approach to design and navigation. Applying an interative and collaborative approach to onboarding. Session 3: Graphs, charts and dials  Understanding how graphical perception informs chart choices. Making intelligent design choices to help users explore. Design principles for layout and navigation. Session 4: Using interactivity  Making effective use of filters to slice and dice data sets. Using layers of information to enable drilldown data exploration. Complenting dashboards with automated alerts and queries. Delivery We deliver our courses over Zoom, to maximise flexibility. The training can be delivered in a single day, or across multiple sessions. All of our courses are live and interactive – every session includes a mix of formal tuition and hands-on exercises. To ensure this is possible, the number of attendees is capped at 16 people.  Tutor Alan Rutter is the founder of Fire Plus Algebra. He is a specialist in communicating complex subjects through data visualisation, writing and design. He teaches for General Assembly and runs in-house training for public sector clients including the Home Office, the Department of Transport, the Biotechnology and Biological Sciences Research Council, the Health Foundation, and numerous local government and emergency services teams. He previously worked with Guardian Masterclasses on curating and delivering new course strands, including developing and teaching their B2B data visualisation courses. He oversaw the iPad edition launches of Wired, GQ, Vanity Fair and Vogue in the UK, and has worked with Condé Nast International as product owner on a bespoke digital asset management system for their 11 global markets. Testimonial “Alan was great to work with, he took us through the concepts behind data visualisation which means our team is now equipped for the future. He has a wide range of experience across the topic that is delivered in a clear, concise and friendly manner. We look forward to working with Alan again in the future.” John Masterson | Chief Product Officer | ImproveWell

Duration 5 Days 30 CPD hours This course is intended for network professionals who are looking to build their foundational knowledge of the ClearPass product portfolio This training combines the following classes into one five day workshop, preparing you for the ACCP certification: ACF-Aruba ClearPass Fundamentals IAC-Implementing Aruba ClearPass Overview Ability to setup ClearPass as a AAA server Demostrate Configuration Guest, Ongurad, Onboard and Profiling features Integrate with External AD Server Understand Monitoring and Reporting Demostrate Scaling and deployment of best practices It prepares participants with foundational skills in Network Access Control using the ClearPass product portfolio. This 5-day classroom session includes both modules and labs to teach participants about the major features of the ClearPass portfolio Intro to ClearPass BYOD High Level Overview Posture and Profiling Guest and Onboard ClearPass for AAA Policy Service Rules Authentication Authorization and Roles Enforcement Policy and Profiles Authentication and Security Concepts Authentication Types Servers Radius COA Active Directory Certificates Intro to NAD NAD Devices Adding NAD to ClearPass Network Device Groups Network Device Attributes Aruba Controller as NAD Aruba Switch Aruba Instant Monitoring and Troubleshooting Monitoring Troubleshooting Logging Policy Simulation ClearPass Insight Insight Dashboard Insight Reports Insight Alerts Insight Search Insight Administration Insight Replication Active Directory Adding AD as Auth Source Joining AD domain Using AD services External Authentication Multiple AD domains LDAP Static Host Lists SQL Database External Radius Server Guest Guest Account creation Web Login pages Guest Service configuration Self-registration pages Configuring NADS for Guest Guest Manager Deep Dive Web Login Deep Dive Sponsor Approval MAC Caching Onboard Intro to Onboard Basic Onboard Setup Onboard Deepdive Single SSID Onboarding Dual SSID Onboarding Profiling Intro to Profiling Endpoint Analysis Deep Dive Posture Intro to Posture Posture Deployment Options OnGuard Agent Health Collection OnGuard workflow 802.1x with Posture using Persistent/dissolvable agent OnGuard web LoginMonitoring and Updates Operation and Admin Users Operations Admin Users Clustering and Redundancy Clustering Redundancy LAB Licensing ClearPass Licensing Base License Applications Single Sign-On Deployment Options ClearPass Admin Login SSO Access Network SSO ASO-Auto-Sign On Configuration and Demo ClearPass Exchange Intro Examples General HTTP Palo Alto Firewall Configuration Case Study Objectives Discussion Advanced Labs Overview

Duration 5 Days 30 CPD hours This course is intended for Channel partners and resellers Network administrators Network engineers Sales engineers System engineers Technical architects Technical support personnel Overview After taking this course, you should be able to: Identify the Cisco Digital Network Architecture solution by describing the vision, strategy, general concepts, and components. Describe the Cisco DNA Center design application, hierarchical network design, and basic network settings, and describe the integration of Cisco DNA Center with Cisco Identity Services Engine (Cisco ISE) for Automation and Assurance. Describe the Cisco DNA Center Inventory and the available mechanisms for discovering and adding network devices, and explore the device compatibility with Cisco DNA Center and SD-Access. Describe the Cisco DNA Center automation features such as configuration templates, software image maintenance, and Plug and Play (PnP) device onboarding. Explore the Cisco DNA Center user interface, the available workflows for onboarding devices, and how to design and manage a network. Introduce Cisco SD-Access, describe the different node types in the fabric and the two-level segmentation provided by the solution, and take a deep dive into the control and data plane protocols used in Cisco SD-Access. Describe the Cisco DNA Center workflow for deploying Cisco SD-Access, defining all the prerequisite network settings and profiles, defining the required policies, creating fabric domains and sites, and provisioning fabric nodes. Create and manage fabric domains and sites, provision fabric devices, and onboard your endpoints in a single site or distributed fabric campus network. Describe the features available for automating and monitoring wireless networks with Cisco DNA Center, and describe the available deployment models with their benefits and limitations, such as wireless Over-the-Top (OTT) and SD-Access Wireless. Describe the Cisco SD-Access Extension for IoT solution, its architecture and components, and the benefits and limitations of the solution Describe the use cases and migration scenarios for migrating users from traditional campus to SD The Transforming to a Cisco Intent-Based Network (IBNTRN) v1.1 course teaches you how the functionality of Cisco© SD-Access fits into Cisco Digital Network Architecture (Cisco DNA?). Through a combination of lessons and hands-on learning, you will practice operating, managing, and integrating Cisco DNA Center, programmable network infrastructure, and Cisco SD-Access fundamentals. You will learn how Cisco delivers intent-based networking across the campus, branch, WAN, and extended enterprise and ensures that your network is operating as intended. Course Outline Introducing Cisco DNA Architecture Cisco DNA Center Design Cisco DNA Center Inventory Cisco DNA Center Automation Explore Cisco DNA Center and Automating Network Changes Introducing Cisco Software-Defined Access Deploying Cisco Software-Defined Access Deploy Wired Fabric Networks with Cisco DNA Center Cisco SD-Access for Wireless Cisco SD-Access Extension for IoT Deploy Brownfield and Fabric Wireless Network with Cisco DNA Center Migrating to Cisco SD-Access Cisco SD-Access Multicast Integrating Cisco DNA Center Deploy SD-Access Layer 2 Borders and Multicast and Integrate Cisco DNA Center with External Services or Applications Understanding Programmable Network Infrastructure Operating and Managing Cisco DNA Infrastructure Test Drive Cisco DNA Center APIs

Duration 5 Days 30 CPD hours This course is intended for Ideal candidates include network professionals who are looking to build their foundational knowledge of the ClearPass product portfolio. Overview After you successfully complete this course, expect to be able to: Ability to setup ClearPass as a AAA server Demonstrate Configuration Guest, OnGurad, Onboard and Profiling features Integrate with External AD Server Understand Monitoring and Reporting Demonstrate Scaling and deployment of best practices Configure AAA services for both wired and wireless networks Demonstrate the configuration of Aruba Downloadable User Roles. Demonstrate the configuration of Dynamic Segmentation with Aruba switches. This course prepares participants with foundational skills in Network Access Control using the ClearPass product portfolio. This 5-day classroom session includes both instructional modules and labs to teach participants about the major features of the ClearPass portfolio. Participants will learn how to setup ClearPass as an AAA server, and configure the Policy Manager, Guest, OnGuard and Onboard feature sets. In addition, this course covers integration with external Active Directory servers, Monitoring and Reporting, as well as deployment best practices. The student will gain insight into configuring authentication with ClearPass on both wired and wireless networks. Intro to ClearPass BYOD High Level Overview Posture and Profiling Guest and Onboard ClearPass for AAA Policy Service Rules Authentication Authorization and Roles Enforcement Policy and Profiles Authentication and Security Concepts Authentication Types Servers Radius COA Active Directory Certificates Intro to NAD NAD Devices Adding NAD to ClearPass Network Device Groups Network Device Attributes Aruba Controller as NAD Aruba Switch Aruba Instant Monitoring and Troubleshooting Monitoring Troubleshooting Logging Policy Simulation ClearPass Insight Insight Dashboard Insight Reports Insight Alerts Insight Search Insight Administration Insight Replication Active Directory Adding AD as Auth Source Joining AD domain Using AD services External Authentication Multiple AD domains LDAP Static Host Lists SQL Database External Radius Server Guest Guest Account creation Web Login pages Guest Service configuration Self-registration pages Configuring NADS for Guest Guest Manager Deep Dive Web Login Deep Dive Sponsor Approval MAC Caching Onboard Intro to Onboard Basic Onboard Setup Onboard Deepdive Single SSID Onboarding Dual SSID Onboarding Profiling Intro to Profiling Endpoint Analysis Deep Dive Posture Intro to Posture Posture Deployment Options OnGuard Agent Health Collection OnGuard workflow 802.1x with Posture using Persistent/dissolvable agent OnGuard web Login Monitoring and Updates Operation and Admin Users Operations Admin Users Clustering and Redundancy Clustering Redundancy LAB Licensing ClearPass Licensing Base License Applications ClearPass Exchange Intro Examples General HTTP Palo Alto Firewall Configuration Case Study Objectives Discussion Advanced Labs Overview Wired Port Authentication 802.1X for access layer switch ports Profiling on Wired Network Configuration of Dynamic Segmentation Aruba Downloadable User Roles Downloadable User Role Enforcement in ClearPass Aruba Controller/Gateway configuration Aruba Switch configuration Troubleshooting

Duration 5 Days 30 CPD hours This course is intended for For those seeing to prepare for CCIE Enterprise Infrastructure certification Overview This course will help prepare for CCIE Enterprise Infrastructure certification The new CCIE Enterprise Infrastructure certification program prepares you for today?s expert-level job roles in enterprise infrastructure technologies. CCIE Enterprise Infrastructure now includes automation and programmability to help you scale your enterprise infrastructure. VTP VTP and different versions Pruning EtherChannel LACP Layer 2 and Layer 3 Spanning Protocol 1d, 802.1w, and 802.1s SPAN, RSPAN, and ERSPAN DMVPN All Phases Redundancy: Two Clouds One Hub Two Hubs one Cloud Two hubs two Clouds Running Routing Protocols DMVPN over MPLS EIGRP RD, CD, S, FC, FS, and FD Configuration, and hidden debugging Authentications: MD5, and SHA, Summarization Load Balancing:Equal Cost, Unequal Cost, Add-Path, Filtering, Default Route Injection Optimization: Query Propagation Boundary, IP FRR, STUB routing (All Options) Metric: Classic, Wide Metric Route Tags: Decimal and Dotted-Decimal Notations, OTP OSPFv2 Overview and special cases GRE or Virtual-Links LSAs, FA, and RFCs (1583, 1587, 2328, 3101, 5185 and many more) Best Path Selection Network Types Area Types Optimization: GTSM, LFA, Default Route Injection Authentication: RFC 2328, RFC 5709, Summarization, Filtering BGP States Establishing a Peer Session: Regular method,Peer-Groups,Templates,Best Path Selection Attributes: Weight, AS-Path, Origin, Next-Hop, Local-Preference, Atomic-Aggregate Communities, Aggregator, and MED Load Balancing: Equal Cost,Unequal Cost,Conditional Advertisement,Out/In Bound Route Filtering and the order,ORF,Multihoming Scenarios AS-Path Manipulation: Regexp,Local-as,Allow-as,Remove-Private-as Convergence and Scalability: Route Reflectors,Confederation,Aggregation (All Options) Other BGP Features: MultiPath,Add-Path,Route-Refresh,Soft Reconfiguration IPv6 Acquiring an IPv6 Address: IPv6 General Prefix SLAAC DHCPv6 Rapid-Commit Relay Prefix Delegation IPv6 and DMVPN EIGRPv6 OSPFv3: Both flavors, LSAs, RFCs BGP for IPv6: IPv6 transport, and IPv4 route exchange Transitional Solutions: NAT-PT,6VPE,Multicast,MLD,Static RP,BSR,Embedded RP,IPv6 Traffic Filters,RA Guard,ND Inspection MPLS LDP, VRFs, RD, and RT L3VPNs Route Leaking PE to CE Routing Security Control Plane Policing VACLs Storm Control DHCP Snooping IP Source Guard DAI Private VLANs Port Security Access-lists uRPF Device Tracking IPsec Identity Use Case For FlexVPN: Site-to-Site, IKEv1, and IKEv2 Using Preshared Keys 1x Port Base Authentication : Device Roles,Port States,Authentication Process,Host Modes Network Services FHRP: HSRP, VRRP, and GLBP NAT: Static NAT, and PAT,Dynamic NAT,Policy-Base NAT,VRF-Aware NAT,VASI NAT Software Defined Infrastructure Cisco SD Access: Design a Cisco SD Access solution Underlay network (IS-IS, manual/PnP) Overlay fabric design (LISP, VXLAN, Cisco TrustSec) Fabric domains (single-site and multi-site using SD-WAN transit) Cisco SD Access deployment: Cisco DNA Center device discovery and device management Add fabric node devices to an existing fabric Host onboarding (wired endpoints only) Fabric border handoff Segmentation Macro-level segmentation using VNs Micro-level segmentation using SGTs (using Cisco ISE) Assurance Network and client health (360) Monitoring and troubleshooting Cisco SD-WAN: Design a Cisco SD-WAN solution Orchestration plane (vBond, NAT) Management Plane (vManage) Control Plane (vSmart, OMP) Data Plane (vEdge/cEdge) WAN edge deployment Onboarding new edge routers Orchestration with zero-touch provisioning/PnP OMP TLOC Configuration templates Localized policies (only QoS) Centralized policies Application aware Routing Topologies

Duration 3 Days 18 CPD hours This course is intended for Field engineers Network engineers Network administrators System engineers Overview After taking this course, you should be able to: Describe Cisco SD-Access architecture and its components Explain Cisco DNA Center deployment models, scaling, and high availability Identify Cisco SD-Access fabric protocols and node roles Understand the Cisco SD-Access Wireless deployment models Automate Day 0 device onboarding with Cisco DNA Center LAN Automation and Network PnP Deploy simple Cisco SD-Access fabric networks Monitor health and performance of the network with Cisco DNA Center Assurance Interact with the Cisco DNA Center Platform Intent APIs The Understanding Cisco SDA Fundamentals (SDAFND) v1.0 course introduces you to Cisco© Software-Defined Access and teaches you, through a combination of lectures and labs, how to implement simple, single-site fabric networks.You will learn the benefits of leveraging Software-Defined Access in the Cisco-powered Enterprise Campus network. SDAFNDwill introduce the solution, its architecture and components, and guide you through labs to design and deploy simple Cisco SD-Access networks. Course Outline Introducing Cisco SD-Access Introducing Cisco DNA Center Exploring Cisco SD-Access Solution Components Exploring Cisco SD-Access Wireless Architecture Automating Network Changes with Cisco DNA Center Deploying Fabric Networks with Cisco DNA Center Exploring Cisco DNA Center Assurance Exploring Cisco DNA Center Programmability

Duration 5 Days 30 CPD hours This course is intended for Workspace ONE UEM operators and administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants Overview By the end of the course, you should be able to meet the following objectives: Explain and apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with Workspace ONE UEM Outline the components of Workspace ONE UEM Explain the general features and functionality enabled with Workspace ONE UEM Summarize basic Workspace ONE administrative functions Explain and deploy common Workspace ONE integrations Securely deploy configurations to Workspace ONE UEM managed devices Onboard device endpoints into Workspace ONE UEM Summarize alternative management methodologies for rugged devices Discuss strategies for maintaining environment and device fleet health Configure and deploy applications to Workspace ONE UEM managed devices Analyze a Workspace ONE UEM deployment Enable email access on devices Integrate Workspace ONE UEM with content repositories and corporate file shares Summarize basic troubleshooting methodologies Outline common troubleshooting techniques in the Workspace ONE UEM console Outline common troubleshooting techniques when integrating enterprise solutions in the Workspace ONE UEM console Summarize common troubleshooting strategies for Workspace ONE UEM managed devices Outline common application management troubleshooting techniques in the Workspace ONE UEM console Summarize common troubleshooting techniques for email management in the Workspace ONE UEM console Explain common troubleshooting approaches for the VMware Unified Access Gateway™ platform and individual edge services Outline useful troubleshooting tools, such as the Self-Service Portal and VMware Workspace ONE Assist™ In this five-day course, you learn how to apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with VMware Workspace ONE© UEM. Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint life cycle. You will also learn to investigate, analyze, and determine issues that might occur with all the different components of Workspace ONE UEM.By understanding how to effectively troubleshoot product issues, administrators can understand how product services communicate and function, in turn optimizing service and software health management. At the end of five days, you will have the foundational knowledge for effectively managing and conducting basic troubleshooting for Workspace ONE UEM. Course Introduction Introductions and course logistics Course objectives Online resources and references Platform Architecture Summarize the features and functionality of Workspace ONE UEM Outline the benefits of leveraging Workspace ONE UEM Recognize the core and productivity components that make up the Workspace ONE UEM platform Summarize high availability and disaster recovery for the Workspace ONE solution Administration Navigate and customize the Workspace ONE UEM console Summarize the hierarchical management structure Explain the features and functions of Workspace ONE Hub Services Outline account options and permissions Enterprise Integrations Outline the process and requirements to integrate with directory services Explain certificate authentication and practical implementation with Workspace ONE Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console Describe VMware Dynamic Environment Manager? and its architecture Onboarding Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices for management Outline the steps for setting up autodiscovery in the Workspace ONE UEM console Enroll an endpoint through the VMware Workspace ONE© Intelligent Hub app Summarize platform onboarding options Managing Endpoints Explain the differences between device and user profiles Describe policy management options for Windows and macOS Describe the functions and benefits of using compliance policies Explain the use case for Freestyle Orchestrator Describe the capabilities that sensors and scripts enable Alternative Management Methods Describe the function and benefits of device staging Configure product provisioning in the Workspace ONE UEM console Understand the benefits of deploying a VMware Workspace ONE© Launcher? configuration to Android devices List the system and device requirements for Linux device management in Workspace ONE UEM Applications Describe the features, benefits, and capabilities of application management in Workspace ONE UEM Understand and configure deployment settings for public, internal, and paid applications in the Workspace ONE UEM console Describe the benefits of using Apple Business Manager content integration Describe the benefits of using server-to-client software distribution List the functions and benefits of VMware Workspace ONE© SDK Device Email List the email clients supported by Workspace ONE UEM Configure an Exchange Active Sync profile in the Workspace ONE UEM console Configure VMware Workspace ONE© Boxer settings Summarize the available email infrastructure integration models and describe their workflows Configure email compliance policies and notifications services Content Sharing Describe the benefits of using Content Gateway and the Content Gateway workflows Describe the benefits of integrating content repositories with Workspace ONE UEM Configure a repository in the Workspace ONE UEM console Maintenance Manage endpoints from the Device List View and the Device Details View pages Analyze endpoint deployment and compliance data from Monitor Overview page Fundamentals of Troubleshooting Workspace ONE UEM Outline software troubleshooting logic and support methods Summarize the main process flows for the Workspace ONE UEM components Explain the importance of Workspace ONE UEM process flows for troubleshooting Identify different Workspace ONE UEM log files Workspace ONE UEM Console Troubleshooting Outline the best practices for troubleshooting Workspace ONE UEM console issues Identify common group management and assignment-related issues Outline common issues for Workspace ONE UEM console roles and system settings Understand how analytic events can be used to identity platform errors Summarize the steps for collecting and analyzing Workspace ONE UEM console logs Integration Troubleshooting Outline the common enterprise integrations in Workspace ONE UEM Outline common troubleshooting techniques for the VMware AirWatch© Cloud Connector? Troubleshoot issues related to Directory Services integration Identify directory user and groups synchronization issues Troubleshoot issues related to certificate authority integration Explain VMware Workspace ONE© Access? integration and Workspace ONE Intelligent Hub troubleshooting techniques Endpoint Troubleshooting Compare the endpoint connection topologies in Workspace ONE UEM Outline useful tools and resources for endpoint troubleshooting Summarize the best practices for device enrollment troubleshooting Explain device connectivity troubleshooting techniques Demonstrate how to identify and resolve profile-related issues Identify common compliance policy issues and potential root causes Application Troubleshooting Explain the different scoping questions for troubleshooting applications Review application management configurations Summarize the general tools and resources for application troubleshooting Describe the general logic of troubleshooting public applications Understand internal application issues and potential causes Explain purchased application troubleshooting techniques Unified Access Gateway and Edge Services Troubleshooting Review Unified Access Gateway architecture and edge service workflows Understand Unified Access Gateway general configurations Explain how to utilize Unified Access Gateway related troubleshooting tools and resources Identify and resolve common issues for Content Gateway on Unified Access Gateway Summarize troubleshooting techniques for VMware Workspace ONE© Tunnel? on Unified Access Gateway Email Troubleshooting Review different email architecture and workflows Summarize common errors associated with email profiles Identify tools and resources for email troubleshooting Discuss troubleshooting techniques for VMware AirWatch© Secure Email Gateway? on Unified Access Gateway Outline PowerShell integration issues and techniques to address them Additional Troubleshooting Tools Describe how the Self-Service Portal helps administrators and empowers end users to resolve issues Explain how Workspace ONE Assist can help with troubleshooting endpoints