3214 Officer courses in Liverpool delivered On Demand

Course Overview Every person has the right to enjoy the privilege of human rights and receive justice. ut for the class difference, it doesn't happen always. Learn how you can spread equality and bring justice to people in need from this Social Inclusion Officer Certification Course.  This Social Inclusion Officer Certification Course will teach you about social inclusion and how it can help you create a more balanced and happy society. In this course, you will learn how people are being discriminated against based on their preferences, income and mental state. You will learn about the roles and responsibilities of a social inclusion officer, different communication skills and be able to manage difficult situations where discrimination is prominent. This course will also give you a clear overview of the legal and ethical aspects of social inclusion.  The easily understandable modules will help you learn the impact of social inclusion on mental health, communication and social mobility. This course will give you the perfect guideline to help others in need and make your society a better place. Learning Outcomes Learn about the roles and responsibilities of an inclusion officer Understand the fundamentals of inclusion and discrimination Know how to underpin the notion of social inclusion Gain in-depth knowledge of promotion of inclusion for ethnic minorities, asylum seekers and homeless people Know about different inclusive services, disabilities and mental illnesses Get a clear understanding of social inclusion for children and young people Know how to promote social inclusion through community engagement and online Learn about different social inclusion policies Familiarize with different types of communication nature Gain in-depth knowledge about the relationship between social mobility and social inclusion Who is this course for? This course is for people who want to learn more about social inclusion. This course will teach you different techniques and behavioral practices that will help you promote and spread equality, social balance and justice. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Social Inclusion Officer Certification Course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Social Inclusion Officers Human Resource Professionals Social Support Workers Lawyers Diversity And Inclusion Managers Engagement Managers Social Inclusion Officer Certification Course Module 1: An Introduction to Social Inclusion 00:17:00 Module 2: Social Inclusion Officer 00:14:00 Module 3: Social Inclusion and Social Mobility 00:16:00 Module 4: Social Inclusion and Mental Health 00:13:00 Module 5: The Nature of Communication 00:17:00 Module 6: The Promotion of Social inclusion 00:17:00 Module 7: Policy Suggestions and Recommendations 00:12:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Enrolling in a Child Protection and Safeguarding Officer Course is crucial in today's world, where safeguarding children's welfare has become paramount. Learning about child protection and safeguarding equips you with the skills to identify and respond to signs of abuse and maltreatment, ensuring children's safety in various settings, such as education and sports. This Child Protection and Safeguarding course is essential as it provides comprehensive knowledge on how to report abuse and share information about safeguarding concerns effectively. Understanding child protection in the UK context is particularly valuable for professionals in the region. This skill not only enhances your daily interactions by making you more vigilant and responsive but also boosts your professional career prospects. In the UK, there is a growing demand for safeguarding officers, with job opportunities increasing by 12% annually. Completing this course can significantly enhance your employability, with potential salaries ranging from £25,000 to £45,000 per year. As the importance of child protection and safeguarding continues to rise, this sector is expanding rapidly, making this course a wise investment for a rewarding career dedicated to protecting children's welfare. Key Features: CPD Certified Child Protection and Safeguarding Officer Course Free Certificate from Reed CIQ Approved Child Protection and Safeguarding Officer Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Child Protection and Safeguarding Basics Module 02: Child Protection In the UK Module 03: Respond to Child Abuses Module 04: Sharing Information about Any Safeguarding Concerns Module 05: Report Abuse Module 06: Maltreatment of Children Module 07: Child Protection in Education System Module 08: Allegations Against Staff Module 09: Child Protection in Sport & Active Leisure Learning Outcomes: Identify signs of child abuse and respond appropriately to protect children. Understand the legal framework surrounding child protection in the UK. Effectively share information about safeguarding concerns within legal boundaries. Demonstrate the ability to report child abuse in adherence to guidelines. Analyze and address instances of maltreatment to safeguard children effectively. Navigate the education system and handle allegations against staff with competence. CPD 10 CPD hours / points Accredited by CPD Quality Standards Child Protection and Safeguarding Officer 2:38:13 1: Module 01: Child Protection and Safeguarding Basics Preview 16:01 2: Module 02: Child Protection In the UK 20:22 3: Module 03: Respond to Child Abuses 13:37 4: Module 04: Sharing Information about Any Safeguarding Concerns 15:41 5: Module 05: Report Abuse 11:03 6: Module 06: Maltreatment of Children 18:41 7: Module 07: Child Protection in Education System 22:09 8: Module 08: Allegations Against Staff 17:40 9: Module 09: Child Protection in Sport & Active Leisure 20:59 10: CPD Certificate - Free 01:00 11: Leave A Review 01:00 Who is this course for? This Child Protection and Safeguarding Officer course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Child Protection and Safeguarding Officer. Moreover, this course is ideal for: Educators and school staff Sports and active leisure professionals Social workers and child welfare professionals Parents and caregivers Law enforcement personnel Requirements There are no requirements needed to enrol into this Child Protection and Safeguarding Officer course. We welcome individuals from all backgrounds and levels of experience to enrol into this Child Protection and Safeguarding Officer course. Career path After finishing this Child Protection and Safeguarding Officer course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Child Protection and Safeguarding Officer are: Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

From identifying risks to record keeping, safeguarding is a compilation of various tasks and duties. Only a skilled individual can carry them out with proficiency and accuracy. So, if you are already working or wish to work in the safeguarding sector, it's high time to build your skills. Don't know where to start? We have the perfect solution for you. The Safeguarding Officer Training Level 3 course is the perfect place to start your training. It will give you the opportunity to get quality training from the comfort of your home. The course will provide you with a detailed overview of safeguarding. Here, you will learn the law and guidance related to safeguarding. The course contains valuable information on child abuse and sexual exploitation. In addition, the course will provide you with the skills required for risk assessment. You will develop a clear understanding of the reporting and record-keeping process. After completing the course, you will receive a certificate of achievement. This certificate will add significant value to your resume. Join now! At the end of this course, you will be able to: Learn the law and regulations regarding safeguarding Deepen your understanding of child abuse and child sexual exploitation Build the expertise required for risk assessment Know the process of reporting to disclosure Understand the principles of record keeping Why Choose Safeguarding Officer Training Level 3? Student ID card with amazing discounts - completely for FREE! (Postal charges will be applicable for international delivery) Instant results upon completion of each assessment Certificates are available in both PDF and hard copy format Interactive, high-quality course content with 24/7 online access Full tutor support and learning assistance are included. ***Course Curriculum*** **Safeguarding Officer Training Level 3** Module 01: Introduction to Safeguarding Module 02: Laws and Guidance Module 03: Child Abuse Module 04: Child Sexual Exploitation Module 05: Responding to Disclosure and Reporting Module 06: Risks and Risk Assessment Module 07: Things to Do after Referral Module 08: Record Keeping Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion Upon passing the assessment, you will receive proper certification that is accredited by CPD. You can order your certificate at a cost of £10 for PDF and £29 for hardcopy certificate or both for £34. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Social workers, teachers, and other professionals who work directly with children and vulnerable adults. Managers and supervisors in organisations that deal with children and vulnerable adults. Volunteer coordinators and volunteers in organisations that work with children and vulnerable adults. Health and safety officers in organisations. Individuals who want to understand their responsibilities and obligations in safeguarding children and vulnerable adults. Anyone who wants to improve their knowledge and skills in safeguarding and child protection. Requirements You will not need any prior background or expertise to enrol in this course. Career path This Safeguarding Officer Training Level 3 course will provide detailed lessons on child safeguarding. Upon successful compilation of the course, you will be able to explore careers such as: Safeguarding Officer (Annual salary range £26,000- £37,000) Social Worker (Annual salary range £34,000- £67,000) Teacher (Annual salary range £31,000- £41,000)

Register on the Customer Service Fraud Officer today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Customer Service Fraud Officer is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Customer Service Fraud Officer Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Upon successful completion of the final assessment, you will be eligible to apply for the Quality Licence Scheme Endorsed Certificate of achievement. This certificate will be delivered to your doorstep through the post for £79. An extra £10 postage charge will be required for students leaving overseas.  CPD Accredited Certificate After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post. Who Is This Course For The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements The online training is open to all students and has no formal entry requirements. To study the Customer Service Fraud Officer, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Fraud & Fraud Officer Fraud & Fraud Officer 00:20:00 Module 02: Risk Management Risk Management 00:17:00 Module 03: Types of Fraud Types of Fraud 00:18:00 Module 04: Fraud Prevention Fraud Prevention 00:19:00 Module 05: Fraud Detection Fraud Detection 00:18:00 Module 06: Fraud Evidence Fraud Evidence 00:17:00 Module 07: Fraud Response Fraud Response 00:17:00 Module 08: Fraud Investigations Fraud Investigations 00:16:00 Module 09: UK Government Legislation & Court Process UK Government Legislation & Court Process 00:16:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Explore the vital role of School Welfare Officers with our comprehensive course. Gain insights into child development, behavior management, safeguarding, special educational needs, and fostering diversity in school settings. Enhance your skills for creating safe, inclusive learning environments. Join us for professional development in education.

Over 200 million people work in the tourism and travel industry worldwide. The Travel and Tourism Officer is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in developing skills and knowledge to maximize career opportunities in this rapidly growing industry. This course provides a wealth of knowledge in identifying travellers' needs and helps you to develop communication skills. Travel and Tourism Officer increase their service value when they provide the right support service to their customers and maintain a good relationship with them.  This comprehensive Travel and Tourism Officer covers everything you need to know from tourism products and services to transportation and crisis management. This course consists of several modules that take only 4 hours to complete and accompanied by helpful illustrations and how-to instructions to get you well equipped with skills regarding this field. Learning Outcomes Learn about tourism products and services Understand the tour operating and retailing system You'll also get a broad knowledge about marketing in travel and tourism Develop your communication skills Learn about customer service and customer relationship management (CRM) Get a proper knowledge of crisis and visitor attraction management Also, learn about transport management procedure and public awareness campaigns Course Design This Travel and Tourism Officer course is delivered through our online learning platform, accessible through any internet-connected device. No formal deadlines or teaching schedules are included, that aids a flexible study plan.  We broke down the course into several manageable modules which we believe will assist you to grasp each concept more efficiently - from the fundamentals to the most advanced aspects of the course. The experts will teach you through a combination of Online study materials Mock exams Multiple-choice assessment Who is this course for This is one of the best travel agent courses online and suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. Industry experts designed this course, so you don't have to worry about the quality. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. A print copy by post is also available at an additional cost of £9.99 and a PDF Certificate at £4.99. Why study this course Our Travel and Tourism Officer course will help you to learn everything that is needed regarding this field. This is an excellent opportunity for anyone from any academic backgrounds to learn more and advance their learning, launch a new career or reinvigorate an existing one. Requirements This course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Career Path Training offered by this outstanding course could potentially benefit a range of roles, but would particularly enhance careers in- Travel Agent Travel Consultant Customer Relationship Management (CRM) Customer Service Provider Other related professional roles Course Content Module 1: Introduction to Travel and Tourism Introduction to Travel and Tourism 00:13:00 Module 2: Tourism Products and Services Tourism Products and Services 00:13:00 Module 3: Tour Operating and Travel Retailing Tour Operating and Travel Retailing 00:13:00 Module 4: Marketing in Travel and Tourism Marketing in Travel and Tourism 00:11:00 Module 5: Developing Communication Skills Developing Communication Skills 00:13:00 Module 6: Customer Service and Satisfaction Customer Service and Satisfaction 00:10:00 Module 7: Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:16:00 Module 8: Human Resource Management in Travel Industry Human Resource Management in Travel Industry 00:15:00 Module 9: Crisis and Visitor Attraction Management Crisis and Visitor Attraction Management 00:20:00 Module 10: Transport Management Procedure Transport Management Procedure 00:15:00 Module 11: Sustainable Tourism Sustainable Tourism 00:09:00 Module 12: Public Awareness Campaigns Public Awareness Campaigns 00:11:00 Module 13: Brexit and Its Impact on Tourism Industry Brexit and Its Impact on the Tourism Industry 00:26:00 Mock Exam Mock Exam - Travel and Tourism Officer 00:20:00 Final Exam Final Exam - Travel and Tourism Officer 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Register on the Fire Safety Officer today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The Fire Safety Officer is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Fire Safety Officer Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Fire Safety Officer, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Basics of Fire Safety Basics of Fire Safety 00:07:00 Module 02: Regulations and Risk Assessment Regulations and Risk Assessment 00:04:00 Module 03: Fire Safety Measures Fire Safety Measures 00:06:00 Module 04: Fire Safety routes and signs Fire Safety routes and signs 00:04:00 Module 05: Evacuation Strategies Evacuation Strategies 00:05:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview Be proficient at preventing money laundering in a professional setting. Become an anti-money laundering specialist. This Money Laundering Reporting Officer Training Level 3 course will teach you in-depth knowledge of the legal responsibilities of businesses in connection to money laundering, and the role and responsibilities of a money laundering reporting officer. It will guide you through fundamental topics such as risk analysis, customer due diligence, suspicious activity reporting, record-keeping and much more. Understand the core concepts of money laundering and learn from theory to policy application. Secure the financial safety of your business and become an excellent reporting officer. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Money Laundering Reporting Officer Training Level 3. It is available to all students, of all academic backgrounds. Requirements Our Money Laundering Reporting Officer Training Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 10 lectures • 02:52:00 total length •Module 01: Introduction to Money Laundering: 00:15:00 •Module 02: Proceeds of Crime Act 2002: 00:18:00 •Module 03: Development of Anti-Money Laundering Regulation: 00:24:00 •Module 04: Responsibility of the Money Laundering Reporting Office: 00:19:00 •Module 05: Risk-based Approach: 00:22:00 •Module 06: Customer Due Diligence: 00:22:00 •Module 07: Record Keeping: 00:14:00 •Module 08: Suspicious Conduct and Transactions: 00:20:00 •Module 09: Awareness and Training: 00:18:00 •Assignment - Money Laundering Reporting Officer Training Level 3: 00:00:00

Discover the crucial role of a Money Laundering Reporting Officer (MLRO) in safeguarding financial institutions. Explore MLRO responsibilities, compliance measures, and the proactive steps taken to prevent and report money laundering activities. Stay informed and protect your organization from financial crime with insights into the MLRO's pivotal role in maintaining a secure and transparent financial environment.

The Desk Support Officer is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Desk Support Officer consists of several modules that take around 3 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1: Core Skills Required Core Skills Required 00:12:00 Module 2: Self-Management (I) Self-Management (I) 00:08:00 Module 3: Self-Management (II) Self-Management (II) 00:08:00 Module 4: Time Management (I) Time Management (I) 00:08:00 Module 5: Time Management (II) Time Management (II) 00:09:00 Module 6: Organizing and Planning (I) Organizing and Planning (I) 00:08:00 Module 7: Organizing and Planning (II) Organizing and Planning (II) 00:08:00 Module 8: Communication (I) Communication (I) 00:08:00 Module 9: Communication (II) Communication (II) 00:09:00 Module 10: Additional Challenges Additional Challenges 00:08:00 Module 11: Business Telephone Skills Business Telephone Skills 00:19:00 Module 12: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:28:00 Module 13: Business Writing Skills Business Writing Skills 00:40:00 Module 14: Invoicing/Petty Cash Invoicing/Petty Cash 00:27:00 Mock Exam Mock Exam - Desk Support Officer 00:20:00 Final Exam Final Exam - Desk Support Officer 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.