10864 Office courses

PA - Personal Assistant Give a compliment to your career and take it to the next level. This PA - Personal Assistant Will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this PA - Personal Assistant Bundle will help you stay ahead of the pack. Throughout the PA - Personal Assistant Programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this PA - Personal Assistant Course, you will get 11 premium courses, an original hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This PA - Personal Assistant Bundle Consists of the following Premium courses: Courses are included in this PA - Personal Assistant Bundle? Course 01: Personal Assistant & Skill Development Training Course 02: Paralegal Course 03: GDPR Course 04: Microsoft Office Essentials Course 05: Document Control Course 06: Touch Typing Essentials Course 07: Online Meeting Management Course 08: Minute Taking Essentials Level 2 Course 09: Workplace Confidentiality Course 10: Stress Management Training Course 11: Workplace Safety Course Enrol now in PA - Personal Assistant To advance your career, and use the premium study materials from Apex Learning. The PA - Personal Assistant bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your PA - Personal Assistant Expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this PA - Personal Assistant Bundle. Requirements This PA - Personal Assistant Course has been designed to be fully compatible with tablets and smartphones. Career path After successful completion this course, you can explore opportunities such as: Support Secretary Data Entry Clerk Administrative Assistant Office Manager Personal Concierge Executive Assistant And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Personal Assistant & Skill Development Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Are you passionate about the business side of film? Do you have an entrepreneurial mindset and ambitions to pave a career in a fast-growing creative industry? The BA (Hons) Film Business & Production degree reflects current demands for professionally ready graduates equipped with the vital creative, business and entrepreneurial skills to navigate the modern film, screen and media environment.

Description: Microsoft One Note 2010 is a program that provides many features which can make your everyday business a lot easier. It helps you collect, store, organize and share your notes. This course is designed to provide the students with the basic understanding of the core features in Microsoft OneNote 2010. During this course, students will learn how to format text, organize notebooks, work with tables, and integrate notes with Outlook. By the end of this course, students will know how to use Microsoft OneNote 2010 effectively. In this course, you will learn the necessary skills, knowledge and information of Microsoft One Note 2010.  Who is this course for? This course would be ideal for Microsoft Office users, students, and office workers. This course would be ideal for individuals who want to learn how to use the new features of this application. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft One Note 2010 for Beginners will be very beneficial and helpful, especially to the following professionals: Event planner Project manager Real estate agent Travel agent Teacher Lawyer Microsoft One Note 2010 for Beginners Module One - Getting Started 00:30:00 Module Two - Opening and Closing One Note 01:00:00 Module Three - Working with Notebooks 01:00:00 Module Four - Working with Pages and Sections 01:00:00 Module Five - Your First Notebook 01:00:00 Module Six - Adding Objects to Your Notebook 01:00:00 Module Seven - Basic Editing Tasks 01:00:00 Module Eight - Advanced One Note Objects 01:00:00 Module Nine - Drawing in One Note 01:00:00 Module Ten - Managing Notes 01:00:00 Module Eleven - Adding the Finishing Touches 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Final Exam Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Despite being a requirement under the Money Laundering Regulations 2017 (MLR 2017), in 2023/24 the SRA found that 19% of files reviewed did not contain a client and matter risk assessment (CMRA), with a further 12% of files containing ineffective CMRAs.  At best, the firms conducting these files were putting themselves at risk of regulatory action for failure to comply with the MLR 2017. More seriously, firms may have been facilitating money laundering through their failure to adequately assess and address the risks posed by clients and matters.  The SRA has issued a number of significant fines to firms with no, or insufficient, CMRAs in place. In the year August 2024 to July 2025, firms were fined over £950,000 where ineffective or missing CMRAs were noted.  Although a firm’s MLRO, MLCO or its managers bear ultimate responsibility for ensuring its compliance with the MLR 2017, it is the responsibility of all those working on behalf of the firm to conduct and document the appropriate processes and checks on a day-to-day basis. Therefore, it is imperative that all staff understand not only how to complete a CMRA, but also the importance of doing so thoroughly and correctly.  This course will assist fee earners and support staff in confidently and competently completing client and matter risk assessments, understanding the types of risks to be identified and the importance of correctly identifying these.  Where the SRA has found failings at firms in respect of CMRAs, it has almost unanimously also found shortcomings in other areas of AML compliance. Where concerns are raised regarding a firm’s compliance with any aspect of the MLR 2017, the SRA will probe further and look into all areas of AML compliance. For information about DG Legal’s full range of AML training courses, please visit https://dglegal.co.uk/training/upcoming-premier-training-courses/.  Target Audience This online course is suitable for staff of all levels, from support staff to senior partners. Resources Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training. Please note a recording of the course will not be made available. Speaker Paul Wightman, Consultant, DG Legal A qualified barrister, Paul graduated in Law from Birmingham University and was called to the Bar in 1994. He subsequently spent almost 20 years working for the Law Society of England and Wales, initially within the Office for the Supervision of Solicitors, then the Legal Complaints Service (LCS), and ultimately the Solicitors Regulation Authority (SRA). Paul is adept at undertaking audits and providing succinct reports on areas for improvement and can assist firms with advice on all aspects of SRA compliance and Anti-Money Laundering procedures.

Duration 1 Days 6 CPD hours This course is intended for This course is designed for Microsoft© Windows© and Microsoft Office users who are transitioning to a SharePoint environment, and who need to access information from and collaborate with team members within Microsoft SharePoint. Overview Launch a SharePoint site and navigate among the pages and resources provided by the site. Use SharePoint lists to track and view information. Use document libraries to store and organize documents. Find, share, and archive content stored in SharePoint. Author documents as a member of a SharePoint team site. Use SharePoint workflow automation tools. In many professional environments, people work collaboratively in teams. Information technology and applications facilitate this by enabling people to easily share, access, edit, and save information. Microsoft© SharePoint© is a platform specifically designed to facilitate communication and collaboration, enabling people to use familiar applications and web-based tools to create, access, store, and track documents and data in a central location. In this course, you will use SharePoint to access, store, share, and collaborate with information and documents. Prerequisites To ensure your success in this course, you should have basic end-user skills with a current version of Microsoft Windows. Lesson 1: Navigating SharePoint Sites Topic A: Launch SharePoint Topic B: Gain Access to a Site You Didn't Create Topic C: Navigate Within a SharePoint Site Topic D: Access SharePoint from Your Mobile Device Lesson 2: Using Lists to Track Information Topic A: Add and Populate Lists Topic B: Change View Options Topic C: Create a Custom View Lesson 3: Using Document Libraries to Share and Organize Documents Topic A: Store Files in a Document Library Topic B: Create and Use Document Templates Lesson 4: Finding, Sharing, and Archiving Content Topic A: Search for Items in Lists or Libraries Topic B: Share Through Links Topic C: Move Files Offline Lesson 5: Authoring Documents as a Team Topic A: Work Together on Documents Topic B: Manage File Versions and Document Recovery Lesson 6: Automating Business Processes Topic A: Use Rule-Based Automation Topic B: Use Power Automate to Automate a Workflow

Medical Transcription: Audio Typing, Touch Typing, Audiology & Office Administration Would you wish to work in a respected field such as medical transcription? If yes, you may acquire the information and abilities needed to succeed as a medical transcriptionist by enrolling in our course on medical transcription. The Medical Transcription course provides an attractive introduction to Medical Transcription. From the Medical Transcription course, you can learn the purpose of Medical Transcription making and how to make medical reports. This Medical Transcription teaches medical languages with other documentation preparation. Moreover, the Medical Transcription course will explain how to communicate and protect the data of medical clients. Enrol in this Medical Transcription course to get a prestigious career ahead. Main Course: Medical Transcription Course Free courses included with Medical Transcription: Medical Transcription Training Course: Along with Medical Transcription: Medical Transcription Course you will get free Touch Typing Course Along with Medical Transcription: Medical Transcription Course you will get free Audio Typing Course Along with Medical Transcription: Medical Transcription Course you will get free Audiology Course Along with Medical Transcription: Medical Transcription Course you will get free Office Administration Course Special Offers of this Medical Transcription: Medical Transcription Course: This Medical Transcription: Medical Transcription Course includes a FREE PDF Certificate. Lifetime access to this Medical Transcription: Medical Transcription Course Instant access to this Medical Transcription: Medical Transcription Course 24/7 Support Available to this Medical Transcription: Medical Transcription Course [ Note: Free PDF certificate as soon as completing the Medical Transcription: Medical Transcription Course] Medical Transcription: Audio Typing, Touch Typing, Audiology & Office Administration Step into the rewarding field of healthcare documentation with our Medical Transcription: Medical Transcription course, the perfect introduction to mastering medical transcription skills. This Medical Transcription: Medical Transcription course covers everything from understanding the purpose of transcription to creating precise medical reports. Learn essential medical languages and document preparation techniques crucial for any transcription role. Additionally, this Medical Transcription: Medical Transcription course offers guidance on secure communication and data protection for medical clients, equipping you with the expertise to thrive in this critical field. Begin your journey with Medical Transcription: Medical Transcription and become a skilled professional in healthcare documentation. Who is this course for? Medical Transcription: Audio Typing, Touch Typing, Audiology & Office Administration This Medical Transcription training is suitable for anyone including students, job seekers or recent graduates. Requirements Medical Transcription: Audio Typing, Touch Typing, Audiology & Office Administration To enrol in this Medical Transcription: Medical Transcription Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Medical Transcription: Medical Transcription Course. Be energetic and self-motivated to complete our Medical Transcription: Medical Transcription Course. Basic computer Skill is required to complete our Medical Transcription: Medical Transcription Course. If you want to enrol in our Medical Transcription: Medical Transcription Course, you must be at least 15 years old. Career path Medical Transcription: Audio Typing, Touch Typing, Audiology & Office Administration After completing this Medical Transcription course, you can get jobs like Medical Transcriptionist, Audio Typist, Medical Office Manager and many more!

This Microsoft Excel Training Bundle will teach you to create advanced workbooks and worksheets that can help deepen your understanding of organizational intelligence. The ability to analyze massive amounts of data, extract actionable information from it, and present that information to decision makers is at the foundation of a successful organization that is able to compete at high level. Also, our Excel experts are available to answer your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Excel, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Bundle Consists of the following Premium courses: Course 01: Microsoft Excel Level 3 Course 02: New Functions in Microsoft Excel 2021 Course 03: Microsoft Excel Sheet Comparison with VBA Course 04: Top 50 Microsoft Excel Formulas in 50 Minutes! Course 05: Microsoft Excel Master Power Query in 120 Minutes! Course 06: Microsoft Excel Automated Dashboard Using Advanced Formula, VBA, Power Query Course 07: Financial Modeling Using Excel Course 08: Business Analysis Level 3 Course 09: Touch Typing Essentials Course 10: Information Management Course 11: Data Protection and Data Security Level 2 Course 12: Microsoft Teams Course 13: Office Skills and Administration Management Diploma Course 14: Creativity and Problem-Solving Skills Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of Bundle Course 01: Microsoft Excel Level 3 Microsoft 019 New Features Getting Started Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Working with Functions Working with Lists Analyzing Data Visualizing Data with Charts Using PivotTables and Pivot Charts Working with Multiple Worksheets and Workbooks Using Lookup Functions and Formula Auditing Sharing and Protecting Workbooks Automating Workbook Functionality Creating Sparkline's and Mapping Data Forecasting Data Templates Course 02: New Functions in Microsoft 021 Introduction and Agenda RANDARRAY UNIQUE SEQUENCE SORT and SORTBY SORT A Practical Example FILTER FILTER A Practical Example Other Useful New Functions Using the New Functions in Reports Course 03: Microsoft Excel Sheet Comparison with VBA Introduction to Compare Data Workbook Comprehensive Introduction to Compare Data Excel VBA Workbook Modify VBA Codes to Suit Your Needs Data Cleaning, Format and Structure Your Datasets with Power Query Practical and Real world application of Compare Data Workbook Conclusion Course 04: Top 50 Microsoft Excel Formulas in 50 Minutes! promo Getting the most of the course How to Get the most of the course Text formulas Text Formulas Exercise Text Formulas Exercise (answers) and many more... Course 05: Microsoft Master Power Query in 120 Minutes! Power Query Intro and version Introduction Query Editor Ribbon Trim in Excel Power Query Format Dates and Values and many more... Course 06: Automated Dashboard Using Advanced Formula, VBA, Power Query Introduction Prepaid Expenses Models: Resources Download Accounting for Prepaid Expenses Formulas Detailed: Introduction to three Models and many more... Course 07: Financial Modeling Using Excel Welcome to the Course! Get the Overview of What You'll Learn Planning your Financial Model Building a Model Template Projecting the Income Statement and many more... Course 08: Business Analysis Level 3 Introduction to Business Analysis Business Processes Business Analysis Planning and Monitoring Strategic Analysis and Product Scope Solution Evaluation and many more... Course 09: Touch Typing Essentials Introduction How to Set up Your Computer How to type the letters F and J How to type the letters D and K How to type the letters S and L How to type the letter A and ; (semicolon) How to type the letters E and I And Many More... Course 10: Information Management Introduction to Information Management Information Management Strategy Databases and Information Management Management Information Systems (MIS) Auditing Information Systems Ethical and Social Issues and Data Protection Course 11: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 12: Microsoft Teams MS Teams - Introduction Mastering MS Teams Top MS Teams Tips Course 13: Office Skills and Administration Management Diploma Personal Assistant Admin Support Administrative Management Organisational Skills Telephone Etiquette and many more... Course 14: Creativity and Problem Solving Skills CPD 150 CPD hours / points Accredited by CPD Quality Standards Certificates Certificate of completion Digital certificate - Included

Source of funds and source of wealth are two important verification steps a firm can take to identify potential money laundering activities or other financial crime. The Money Laundering Regulations 2017 (MLR 2017) require firms, where necessary, to scrutinise the source of funds of a transaction to ensure they are consistent with their knowledge of the customer, their business and risk profile. In addition, where a matter is considered to be higher risk and therefore subject to enhanced due diligence, firms must also investigate the client’s overall source of wealth. Law firm staff must be able to differentiate between source of funds and source of wealth, having knowledge of how to verify each and identify any anomalies that do not align with their understanding of the client or the matter. Staff must have the knowledge and confidence to challenge clients and seek further clarification where the source may be unclear or highlight concerns. A number of firms who failed to sufficiently identify the source of funds and/or source of wealth have recently been fined by the SRA. In the year August 2024 to July 2025, fines in excess of £475,000 were recorded for AML breaches that included source of funds and source of wealth failings. This course will assist fee earners and support staff in understanding the difference between source of funds and source of wealth, enabling them to capably identify and verify funds in a matter. Where the SRA has found failings at firms in respect of source of funds or source of wealth, it has almost unanimously also found shortcomings in other areas of AML compliance. Where concerns are raised regarding a firm’s compliance with any aspect of the MLR 2017, the SRA will probe further and look into all areas of AML compliance. For information about DG Legal’s full range of AML training courses, please visit: https://dglegal.co.uk/training/upcoming-premier-training-courses/. Target Audience This online course is suitable for staff of all levels, from support staff to senior partners. Resources Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training. Please note a recording of the course will not be made available. Speaker Paul Wightman, Consultant, DG Legal A qualified barrister, Paul graduated in Law from Birmingham University and was called to the Bar in 1994. He subsequently spent almost 20 years working for the Law Society of England and Wales, initially within the Office for the Supervision of Solicitors, then the Legal Complaints Service (LCS), and ultimately the Solicitors Regulation Authority (SRA). Paul is adept at undertaking audits and providing succinct reports on areas for improvement and can assist firms with advice on all aspects of SRA compliance and Anti-Money Laundering procedures.

Duration 2 Days 12 CPD hours This course is intended for This class has something for everything, from beginners who wish to customise their data entry forms in SharePoint right up to advanced users who need to use advanced formulas to deliver more bespoke actions to their apps. Overview After taking this course, students will be able to: - Understand when to use PowerApp. - Describe the components of PowerApps and their correct use. - Create PowerApps from existing data sources. - Brand PowerApps. - Customize PowerApps beyond just using the automated wizards. - Connect to a range of data sources from Excel to Azure SQL. - Understand the difference between canvas apps and model-driven apps. - Integrate PowerApps with other Office 365 systems ? including Teams and SharePoint Online. - Administer and Maintain PowerApps Students will be taught how to design, test and publish new apps that work with a variety of data sources. We will take users through a selection of well-crafted lessons to help them build new applications for their business. 1 - AN INTRODUCTION TO POWERAPPS What is PowerApps? The benefits of apps How to get PowerApps Canvas Apps and Model-Driven Apps License Options and Costs Discover PowerApps with Templates Lab 1: Introduction to PowerApps 2 - GETTING STARTED WITH POWERAPPS Building a new app from a data source Add, edit and remove controls Intro to Formulas Testing an app App Settings Publish and Share Apps Version History and Restore PowerApps Mobile App Lab 1: Getting Started 3 - BRANDING AND MEDIA Less is more Duplicate Screens Fonts Screen Colours and Matching Colours Screen Backgrounds Buttons and Icons Hide on Timer Size and Alignment by reference Show and Hide on Timer Lab 1: Branding and Media 4 - POWERAPPS CONTROLS Text Controls for Data Entry and Display Controls ? Drop downs, combo box, date picker, radio button and more Forms ? Add and edit data in underlying data sources quickly Charts ? present information in pie, line and bar charts Lab 1: Build Apps from Blank 5 - DATA SOURCES AND LOGIC Data Storage and Services How do I decide which database to use? Connect to on-premises data - Gateway What is Delegation? Specific Data Examples Displaying Data Lab 1: Data Source and Logic 6 - MODEL-DRIVEN APPS What is a model-driven app? Where will my data be stored? How do create a model-driven app Canvas vs model-driven summary Lab 1: Model-Driven App 7 - POWERAPP INTEGRATION Embed PowerApps in Teams Embed PowerApps in SharePoint Online Start a Flow from a PowerApp Lab 1: PowerApp Integration 8 - ADMINISTRATION AND MAINTENANCE OF POWERAPPS Identify which users have been using PowerApps Reuse an app in another location (move from testing or development to production) Review app usage Prevent a user from using PowerApps Manage environments Lab 1: Administration and Maintenance Additional course details: Nexus Humans 55265 Microsoft PowerApps training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 55265 Microsoft PowerApps course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Hotel Front Desk Operations Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Hotel Front Desk Operations Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Hotel Front Desk Operations Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Hotel Front Desk Operations Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Hotel Front Desk Operations? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Hotel Front Desk Operations there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Hotel Front Desk Operations course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Hotel Front Desk Operations does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Hotel Front Desk Operations was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Hotel Front Desk Operations is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction to Front Office Management Oksana Gyulnazaryan - Intro 00:06:00 Review of Front Office Operations 00:08:00 Fundamentals of Front Office Management Fundamentals of Front Office Management 00:23:00 Daily Checklist 00:16:00 Leadership Checklist 00:10:00 Arrival Experience Arrival Experience 00:13:00 Guest Experience Management How to respond to an unhappy guest emails/surveys 00:03:00 Understand the real reason your guests complain 00:02:00 Service Recovery 00:03:00