9810 Office courses

Duration 3 Days 18 CPD hours This course is intended for This course is designed for system administrators and implementors interested in learning IBM Security Verify Access. Overview Describe IBM Security Verify Access product and its key features Discuss the architecture and deployment process Configure IBM Security Verify Access users, groups, and domains Introduce concepts of a reverse proxy and how it fits in your web-based infrastructure Describe protected object space and the policy access control model Explain how to set up reverse proxy junctions to handle web requests Discuss and configure authentication mechanisms that are supported by Verify Access Explain and set up logging, auditing, and tracing for Verify Access components IBM Security Verify Access helps you simplify your users' access while more securely adopting web, mobile, IoT, and cloud technologies. It can be deployed on premises, in a virtual or hardware appliance, or containerized with Docker. Verify Access also directly connects with Verify SaaS for a modernized, hybrid IAM approach to enable your organization's migration to identity as a service (IDaaS) at a comfortable pace. Using the skills taught in this course, you learn how to run Verify Access via Docker, configure authentication and authorization mechanisms, implement policy access control, and set up reverse proxy junctions to process web requests. Hands-on exercises reinforce the skills learned. Unit 1 Introduction to IBM Security Verify Access Unit 2 Architecture and deployment Unit 3 Managing users, groups, and domains Unit 4 Reverse Proxy (WebSEAL) concepts Unit 5 Managing access control Unit 6 Configuring junctions for back-end resources Unit 7 Authentication framework and methods Unit 8 Logging, auditing, and tracing Additional course details: Nexus Humans TW108G IBM Security Verify Access Foundations training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the TW108G IBM Security Verify Access Foundations course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Linux Professional Institute Certification (LPIC-1) 102 training is suitable for individuals with roles of: System administrator Network administrator Technician DevOps Overview Upon successful completion of this course, students will be able to: customize shell environments to meet users' needs customize existing scripts or write simple new Bash scripts install and configure X11 add, remove, suspend and change user accounts use cron and systemd timers to run jobs at regular intervals and to use at to run jobs at a specific time localize a system in a different language than English properly maintain the system time and synchronize the clock via NTP manage print queues and user print jobs using CUPS and the LPD compatibility interface manage the persistent network configuration of a Linux host configure DNS on a client host review system configuration to ensure host security in accordance with local security policies know how to set up a basic level of host security use public key techniques to secure data and communication. This course prepares students to take the 102 exam of the LPI level 1 certification. Shells and Shell Scripting Customize and use the shell environment Customize or write simple scripts User Interfaces and Desktops Install and configure X11 Graphical Desktops Accessibility Administrative Tasks Manage user and group accounts and related system files Automate system administration tasks by scheduling jobs Localisation and internationalisation Essential System Services Maintain system time System logging Mail Transfer Agent (MTA) basics Manage printers and printing Networking Fundamentals Fundamentals of internet protocols Persistent network configuration Basic network troubleshooting Configure client side DNS Security Perform security administration tasks Setup host security Securing data with encryption Additional course details: Nexus Humans Linux Professional Institute Certification (LPIC-1) 102 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Linux Professional Institute Certification (LPIC-1) 102 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for those responsible for ITAD programs and other IT professionals involved in Asset Management, resource budgeting, finance, software licensing, contract management and strategic planning. Overview Students will learn the best practices in an IT Asset Management Program and align those processes with their organizations' business practices. They will be able to manage overall ITAM programs and demonstrate in-depth knowledge, operational knowledge and competence in asset disposal and process development. The IAITAM Certified IT Asset Disposition (CITAD) course prepares individuals to manage the IT asset disposal process within an organization. Best practices in IT Asset Disposition (ITAD) are broken down from policy management, data security to chain of custody transitioning. Attendees whose job responsibilities include ITAD will take away the knowledge of how to avoid risk of data loss and public exposure that surround a breakdown in ITAD process management. ITAD best practices, financial return, data security global implications and the importance of vendor management are just a few of the topics incorporated in the CITAD course. This course exposes the attendee to numerous concepts for ITAM that are relevant for both direct application and as a means of discussion for those persons who will implement, manage and direct ITAM initiatives for their organizations. This course includes the exam for CITAD certification. Course Outline Disposition Overview Disposition and ITAM Organizational Goals for Disposition ITAM Goals for Disposition Governance of Electronic Disposal Composition of E-Scrap Waste Management Laws Foundation for Disposal Management Policy Topics Relevant to Disposition Asset Standards Benefit Disposal The Role of Automation Data Security Governance Working with Vendors Selecting Vendors Due Diligence The Removal Process Software During Disposition Decision Factors for Retirement The Disposition Processes Financial Management & Measurement Additional course details: Nexus Humans Certified IT Asset Disposal (CITAD) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified IT Asset Disposal (CITAD) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with some experience in the field who want to expand or refresh their knowledge and improve their skills. It is also intended for customer service professionals who have taken on, or are looking to assume, greater leadership responsibility. Overview In this course, you will refresh and expand your customer service skill set. You will: Apply fundamental customer service knowledge and skills. Manage your everyday workflow. Take care of customers by assessing their needs, resolving their issues, and encouraging further sales. Deal with challenging customer interactions. Apply customer service leadership skills In this course, you will apply important principles and skills you can use as a customer service professional. In addition to providing basic customer service, you'll also learn important principles and skills that will empower you to solve difficult and challenging customer interactions, encourage further sales, and take on leadership responsibilities. Applying Customer Service Foundations Topic A: Assess Customer Service Basics Topic B: Develop Interpersonal Skills Managing Your Workflow Topic A: Apply Organizational Skills Topic B: Handle Simultaneous Customer Contacts Topic C: Manage Individual Stress Taking Care of Customers Topic A: Maintain Focus on the Issue Topic B: Assess Customers Topic C: Diagnose Customers? Problems Topic D: Educate the Customer Topic E: Resolve Customers? Problems Topic F: Encourage Further Sales Through Service Dealing with Challenging Customer Interactions Topic A: Recognize Difficult Situations Topic B: Work within Your Company Parameters Topic C: Handle a Difficult Interaction Topic D: Overcome Negativity Topic E: Redirect the Customer Topic F: Follow Up on a Challenging Situation Progressing to Leadership Topic A: Lead from Within Your Team Topic B: Address Escalated Customer Issues Topic C: Analyze Customer Service Metrics Additional course details: Nexus Humans Excellence in Customer Service (Advanced) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Excellence in Customer Service (Advanced) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Practiced Linux system administrators who currently manage Linux servers at the enterprise level - Skilled Linux system administrators who who want or are required to demonstrate competencies by earning the RHCSA This course is designed for experienced Linux System Administrators who want to harden their technical skill sets and become accredited with the RHCSA certification. Accessing the command line Log in to a Linux system and run simple commands using the shell. Managing Files from the command line Work with files from the bash shell prompt. Managing local Linux users and groups Manage Linux users and groups and administer local password policies. Controlling access to files with Linux file system permissions Set access permissions on files and interpret the security effects of different permission settings. Managing SELinux security Use SELinux to manage access to files and interpret and troubleshoot SELinux security effects. Monitoring and managing Linux processes Monitor and control processes running on the system. Installing and updating software packages Download, install, update, and manage software packages from Red Hat and yum package repositories. Controlling services and daemons Control and monitor network services and system daemons using systemd. Managing Red Hat Enterprise Linux networking Configure basic IPv4 networking on Red Hat Enterprise Linux systems. Analyzing and storing logs Locate and interpret relevant system log files for troubleshooting purposes. Managing storage and file systems Create and use disk partitions, logical volumes, file systems, and swap spaces. Scheduling system tasks Schedule recurring system tasks using cron and systemd timer units. Mounting network file systems Mount network file system (NFS) exports and server message block (SMB) shares from network file servers. Limiting network communication with firewalld Configure a basic local firewall. Additional course details: Nexus Humans Enterprise Linux System Admin Fast Track with Exam Prep training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Enterprise Linux System Admin Fast Track with Exam Prep course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is as follows: System administrators Technical solutions architects Systems integrators Channel partners Value-added resellers Customer sales engineers DevOps engineers Sales engineers Systems engineers Technical solutions architects Overview Upon completing this course, the learner will be able to meet these overall objectives: Understand Cisco UCS Management in Cisco Intersight Describe the Cisco UCS Platform including Cisco X-Series Understand Cisco Intersight Workload Optimizer Explain Kubernetes Orchestration with Cisco Intersight Kubernetes Service (IKS) and Cisco UCS Perform Automation Using Cisco Intersight Create Intersight Elements Using Terraform Manage Intersight Using the API Cisco Intersight Overview (DCISO) is a 3-day instructor led course that builds your experience with the administration of Cisco Unified Computing System (UCS) X-Series servers, including using Cisco Intersight for UCS management. This course covers architecture, configuration, and operation of Cisco Intersight©, and is designed to serve the needs of engineers seeking to understand the capabilities of Cisco Intersight for managing data centers from a single management platform.This course will help you:Use SaaS or on-prem version of Cisco Intersight to enable IT organizations to analyze, simplify, and automate their environments in more advanced ways than the prior generations of toolsGain hands-on experience using Cisco IntersightUnderstand the X-Series, B-Series, and C-Series product line similarities and differencesDescribe Cisco Intersight and how it can be used to manage UCS and Cisco Hyperflex©Understand the process for upgrading firmware with Cisco IntersightAdministering server profiles, pools, and policies with Cisco IntersightDescribe how to get started with Cisco Intersight programmability Course Outline Describing Cisco UCS Management in Cisco Intersight Describing the Cisco UCS Platform Describing Cisco Intersight Workloads Describing Automation Options Using Cisco Intersight Additional course details: Nexus Humans Cisco Intersight Overview (DCISO) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Intersight Overview (DCISO) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for Systems Administrators and EngineersTechnical Solutions ArchitectsSystems IntegratorsChannel PartnersValue-Added Resellers Overview Understand the B-Series and C-Series product line similarities and differencesDescribe the C-Series standalone and UCS managed architectures Understand the process for upgrading B-Series and C-Series FirmwareAdministering service profiles, pools, and policiesUnderstanding RBAC with Active Directory integrationAdministering backup and restores in UCS ManagerLearn and discuss the various management tools for Cisco UCSPerform basic troubleshooting of B-Series and C-Series in normal operations Using real-world scenarios and examples, this course will explore all of the components of the UCS B-Series and C-Series solutions from a day to day administrative point of view. UCS Infrastructure Components Cisco UCS Servers and Components Exploring Cisco UCS User Interfaces Cisco UCS Management Framework and Features Administering Cisco C-Series Servers Describing Cisco UCS C-Series Servers Cisco UCS C-Series Integrated Management Controller Provisioning Monitoring and Logging on the Cisco UCS C-Series Server Provisioning Cisco UCS C-Series Server Integration in UCS Manager Updating Cisco UCS C-Series Firmware with the Host Upgrade Utility Troubleshooting C-Series Standalone and UCS Managed Environments Administering Cisco B-Series Servers RBAC, Organizations, and Active Directory Integration Configuring Compute Node LAN Connectivity Configuring Compute Node SAN Connectivity Creating Identity and Resource Pools Creating Service Profiles Creating Templates and Cloning Service Profiles Managing Service Profiles Operating System Installation Options Backing Up and Restoring UCSM Database Upgrading UCS B-Series Firmware Troubleshooting Cisco UCS B-Series Configuration Troubleshooting Cisco UCS B-Series Operation UCS Management Tools UCS Management Tool Overview Integrating UCS Manager with UCS Central Managing UCS Using the Cisco UCS PowerTool Additional course details: Nexus Humans Cisco Administering Cisco Data Center Unified Computing System (DCUCA) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Administering Cisco Data Center Unified Computing System (DCUCA) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Experienced IT Asset Managers Overview By attending this course the attendee will be able to Understand and utilize the dependencies, relationships and benefits of the KPAs found within an effective IT Asset Management Program specify and define the duties and responsibilities necessary to be an effective IT Asset Manager be able to obtain and display an understanding of the resources and commitment necessary to implement a fully functional IT Asset Management Program. Attendees will learn about the entire ITAM Program and take with them the foundation plan for starting or improving their organization?s ITAM Program. The intense three-day course with certification is packed full of information and real-world experiences designed to make your ITAM Program more effective and efficient, and the CITAM Certification will lend notable credibility to both you and your ITAM Program.This course addresses each of the Key Process Areas (KPAs) identified within the IBPL that, when combined, empowers an organization and maximizes the value of their IT assets. The course will also review the core processes that encompass the ITAM Program and the projects that will help an organization build a productive and profitable business unit.The course includes exam for CITAM certification. Course Outline IAITAM and the Mission ITAM Code of Ethics Defining Primary Roles in an ITAM Program IAITAM?s 12 KPAs Relationships, Dependencies, and Benefits KPA Interdependencies Roles and Responsibilities Creating Dynamic Job Descriptions for ITAM Programs The Role of a Program Manager Project Management Relationship Triangle Sample Projects by KPA Prioritization and the ITAM Program Lifecycle Management Process Building Best Practices Gaining Executive Buy-in Business Case Template Maturity Assessment ITAM as a Core Business Function Additional course details: Nexus Humans Certified IT Asset Manager (CITAM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified IT Asset Manager (CITAM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This is an intermediate course for anyone with system administrative duties implementing and managing an AIX operating system in a multiuser POWER (System p) partitioned environment. Overview Install and the AIX operating system, filesets, and RedHat Package Manager (RPM) packages Perform system startup and shutdown Discuss and use system management tools such as System Management Interface Tool (SMIT) and IBM systems director console for AIX Manage physical and logical devices Discuss the purpose of the logical volume manager Perform logical volume, paging space and file system management Create and manage user administration Manage AIX user security including enhanced RBAC and implement customized access of file and directories Perform and restore system backups Utilize administrative subsystems, including cron to schedule system tasks Configure TCP/IP networking Define and run basic Workload Partitions (WPAR) Learn to install, customize, and administer the AIX operating system in a POWER (System p) partitioned environment. This course is based on AIX 7.1 running on a Power7 system managed by HMC version 7. Day 1 Introduction to IBM POWER systems, AIX and system administration AIX system management tools System startup and shutdown AIX installation Day 2 AIX software installation and maintenance System configuration and devices System storage overview Working with the Logical Volume Manager Day 3 File systems administration Paging space Backup and restore Day 4 Security and user administration: Part 1 Security and user administration: Part 2 Scheduling and time TCP/IP networking Day 5 TCP/IP networking (continued) Introduction to workload partitions Additional course details: Nexus Humans AN12 IBM Power Systems for AIX II - AIX Implementation and Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AN12 IBM Power Systems for AIX II - AIX Implementation and Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This in an intermediate-level Java development course geared for students experienced with Java and Spring programming essentials. This course does not cover Java or Spring development basics. Overview This 'skills-centric' course is about 50% hands-on lab and 50% lecture, designed to train attendees in core Cucumber and web testing skills, coupling the most current, effective techniques with the soundest industry practices. Working within in an engaging, hands-on learning environment, guided by our expert team, attendees will: Learn the request-response cycle of REST requests Implement a REST controller using Spring Map URLs to service endpoints Use Spring's template class to develop a REST client Bootstrap a Spring REST applications Return different media types for a service Setting the response headers Discuss Exceptions and HTTP Status codes Handle exceptions thrown by a service Spring REST focuses on providing an understanding of the fundamental principles and technologies that are used in the development of RESTful services and clients. This understanding is critical to being able to diagnose, troubleshoot, tune, and perform other lifecycle activities.Working with Spring REST is a two-day, fast-paced coding course geared for experienced developers who have prior working knowledge of Java. Throughout the course students learn the best practices for writing Restful services in Java using Spring Boot. The course provides an in-depth view of the APIs provided by Spring to develop both the REST service and the REST client. Implementing REST with Spring REST principles Introduction to RESTful Services in Spring Introduction to REST Clients in Spring Bootstrapping the REST application Content Representation Implementing the REST Service Error Handling Security and RESTful Services Securing Untrusted Input Defending RESTful Services Additional course details: Nexus Humans Working with Spring REST (TT3358) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Working with Spring REST (TT3358) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.