10881 Office courses

Operating a golf cart safely is essential not only on the course but in any setting where these vehicles are used. This course offers clear, straightforward guidance to ensure all users understand the fundamentals of golf cart safety, from basic operation to passenger care. Whether you’re new to golf carts or simply seeking to refresh your knowledge, the modules cover key topics such as risk awareness, communication with passengers, and appropriate etiquette while driving. With a focus on preventing accidents and promoting responsible use, the course helps participants develop confidence in handling these vehicles safely. Beyond operation, the course emphasises the importance of regular maintenance and pre-use inspections to keep golf carts in optimal condition. It also prepares learners for unexpected situations by outlining emergency procedures and basic first aid steps. Designed for ease of learning, this course ensures essential safety principles are accessible to everyone interested in improving their golf cart handling skills. Ideal for anyone involved in environments where golf carts are in frequent use, the content delivers practical knowledge without the need for in-person attendance. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Golf Cart Safety Module 02 : Golf Cart Operation Basics Module 03 : Passenger Safety and Communication Module 04 : Golf Cart Etiquette and Risk Management Module 05 : Maintenance and Pre-Use Inspections Module 06 : Emergency Procedures and First Aid Learning Outcomes: Master the fundamentals of golf cart safety and operation. Understand the principles of passenger safety and effective communication. Implement golf cart etiquette and risk management strategies. Perform maintenance and pre-use inspections to ensure cart safety. Be prepared to handle emergency situations and administer basic first aid. Promote responsible and safe golf cart usage within your community. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Golf course employees Golf enthusiasts and players Golf course managers and supervisors Safety officers at golf courses Event organizers involving golf cart use Anyone operating or interacting with golf carts Individuals looking to enhance their golf cart safety knowledge Those wanting to contribute to golf course safety and etiquette Career path Golf Course Maintenance Staff Golf Cart Fleet Manager Golf Event Coordinator Safety Officer at Golf Facilities Golf Course Operations Supervisor Golf Cart Sales Representative Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

With the help of our extensive course, discover the keys of protecting your environment. Learn everything there is to know about asbestos, including its dangers and laws. Learn the protocols that guarantee compliance and safety through thorough instruction. Skillfully navigate surveys to find any asbestos dangers. Acquire proficiency in efficient trash disposal and emergency response methods. Arm yourself with essential information to create a safer, healthier atmosphere. Key Features CPD Certified Instant e-certificate Fully online, interactive course with audio voiceover Developed by professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Explore the multifaceted world of asbestos across four modules. Begin with an introduction to asbestos and its dangers, followed by an examination of regulations and safety procedures. Dive into surveys and assessments to identify asbestos presence accurately. Conclude with insights into proper waste disposal and emergency management strategies. Each module includes assessments to ensure comprehensive understanding and application of acquired knowledge. Gain proficiency in handling asbestos-related challenges and contributing to a safer environment. Course Curriculum Module 01: Introduction - What is Asbestos and its Dangers Assessment Module 01 Module 02: Asbestos Regulations and Safety Procedures Assessment Module 02 Module 03: Surveys and Assessment Assessment Module 03 Module 04: Asbestos Waste Disposal and Dealing with Emergencies Assessment Module 04 Learning Outcomes: Identify asbestos and understand its associated dangers for prevention. Comprehend regulations and implement safety measures for compliance. Conduct surveys proficiently to assess asbestos presence accurately. Execute proper waste disposal methods adhering to legal requirements. Handle emergency situations effectively concerning asbestos contamination. Acquire essential skills for maintaining a hazard-free environment. Accreditation All of our courses are fully accredited, including this Asbestos in the School course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Asbestos in the School course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Building contractors and renovation professionals Environmental health officers and inspectors Facility and property managers Health and safety consultants Construction project managers Requirements No prior degree or experience is required to enrol in this course. Career path Asbestos Surveyor Environmental Health Officer Health and Safety Consultant Construction Project Manager Building Contractor Facilities Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Medical gases play a critical role in healthcare, supporting everything from life-saving treatments to routine procedures. Understanding how to manage these gases safely is essential for healthcare professionals, technicians, and facility managers alike. This course offers a focused study on the safe handling, storage, and administration of medical gases, ensuring knowledge aligns with current best practices and regulatory expectations. Participants will explore the characteristics of common medical gases, learn proper documentation and transportation protocols, and grasp essential safety measures to minimise risks in healthcare environments. Designed for those seeking to enhance their knowledge without the need for on-site attendance, the course delivers expertly crafted content that prioritises clarity and accuracy. Whether involved in hospital settings, clinics, or support services, learners will gain valuable insight into the critical procedures surrounding medical gases, including monitoring and administration techniques. This flexible online format provides an efficient way to build expertise and ensure patient safety through sound theoretical understanding and procedural awareness. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Medical Gases Module 01 : Introduction to Medical Gases Module 02 : Safety and Handling Guidelines Module 03 : Common Medical Gases Module 04 : Storage, Transportation, and Documentation Module 05 : Administration Techniques and Monitoring Module 06 : Practical Skills and Simulation Learning Outcomes: Acquire a comprehensive understanding of Medical Gases and their applications. Implement Safety and Handling Guidelines effectively in healthcare settings. Identify and differentiate between Common Medical Gases, ensuring accurate usage. Demonstrate proficiency in Storage, Transportation, and Documentation of medical gases. Master Administration Techniques and Monitoring for optimal patient care. Apply Practical Skills through realistic simulations, enhancing confidence and competence. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals seeking to bolster their knowledge of medical gases. Nursing staff and caregivers involved in the administration of medical gases. Emergency responders and technicians dealing with medical gas-related situations. Health and safety officers responsible for compliance in medical facilities. Biomedical engineers and technicians involved in medical gas systems. Students pursuing healthcare-related courses seeking specialized knowledge. Regulatory and quality assurance professionals in the healthcare sector. Individuals looking to expand their skill set for career advancement. Career path Medical Gas Technician Healthcare Compliance Officer Biomedical Equipment Technician Clinical Educator (Medical Gases) Health and Safety Coordinator (Healthcare) Regulatory Affairs Specialist (Medical Devices) Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

In today’s fast-paced business landscape, understanding governance and risk management practices is not just a choice; it’s a necessity. The Governance and Risk Management Practices Course is designed to help professionals grasp the essential principles and strategies involved in managing risks while maintaining robust governance structures. Whether you’re already in a leadership role or aiming to strengthen your decision-making abilities, this course provides the knowledge to help you navigate the complexities of risk and governance frameworks effectively. It delves into key concepts, such as assessing risk exposure, developing control measures, and making informed decisions that drive organisational success. This course focuses on equipping you with the tools and insights to anticipate potential risks and understand the importance of governance within any business environment. By engaging with a structured and insightful curriculum, you will become adept at identifying and addressing risks, ensuring your organisation remains resilient in the face of challenges. With clear explanations, relevant case studies, and an emphasis on practical methodologies, the course offers a streamlined approach to managing risks while adhering to governance standards. Stay ahead of the curve, and safeguard your business with the strategies you’ll learn from this essential course. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Corporate Governance Module 02: Governance Structures and Mechanisms Module 03: Transparency, Disclosure and Ethics Module 04: Corporate Governance in ESG Module 05: Introduction to Risk Management Module 06: Risk and Types of Risk Module 07: Risk Management Process Module 08: Compliance and Ethics Module 09: Compliance Audit Learning Outcomes: Gain in-depth knowledge of corporate governance and its importance. Understand the structures and mechanisms that underpin corporate governance. Explore the ethical aspects of transparency and disclosure in business. Grasp the significance of corporate governance in the context of ESG. Identify and assess various types of risks that can impact businesses. Learn the ins and outs of risk management, compliance, and ethical auditing. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring business leaders Risk management professionals Compliance officers Corporate governance enthusiasts ESG-focused individuals Business students Professionals looking to enhance their knowledge Anyone interested in corporate ethics and transparency Career path Risk Manager Compliance Officer Corporate Governance Analyst ESG Specialist Business Consultant Corporate Ethics Auditor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Writing clear and concise crime reports is essential for law enforcement professionals, as well as those working in related fields. This course offers a thorough guide on how to write effective crime reports, focusing on the nuances of language, structure, and the key components that make a report not only accurate but also compelling. Learners will gain insights into the importance of presenting facts without ambiguity, ensuring that every piece of information can be understood by both legal professionals and the public. Throughout the course, you will explore various techniques for organising and drafting crime reports that adhere to legal standards. Key topics include writing techniques that aid in creating factual and detailed reports, as well as understanding how to avoid common pitfalls such as over-explanation or leaving critical details out. By the end of the course, learners will be well-equipped to write reports that effectively communicate the situation while remaining precise, professional, and legally sound. This is an invaluable skill for those involved in law enforcement or any related profession. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Crime Report Writing Module 02: Types of Crime Reports Module 03: Report Structure and Organisation Module 04: Writing Techniques for Clarity and Accuracy Module 05: Gathering and Documenting Information Module 06: Writing Effective Descriptions Module 07: Writing Objective and Impartial Reports Module 08: Legal and Ethical Considerations Module 09: Report Review and Editing Learning Outcomes: Develop precise and concise crime report writing skills. Demonstrate mastery in structuring organised and effective reports. Enhance descriptive writing techniques for impactful narratives. Apply objective and impartial language in report creation. Navigate legal and ethical considerations within crime reporting. Execute meticulous review and editing processes for polished reports. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Law enforcement professionals Criminal justice students Legal professionals Private investigators Security personnel Compliance officers Risk management specialists Anyone interested in effective crime reporting Career path Police Officer Crime Analyst Legal Researcher Private Investigator Security Consultant Compliance Specialist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Safety controls in engineering are the backbone of any successful and efficient system. As industries push the boundaries of innovation, understanding how to integrate safety measures into engineering processes has become more important than ever. This course dives deep into the principles that govern engineering safety controls, offering a clear pathway to understanding their role in preventing accidents and ensuring smooth operations. The course is tailored to those looking to grasp the critical aspects of safety systems that engineers use daily, from hazard identification to risk assessment and the installation of safety protocols. This course is ideal for individuals keen to enhance their understanding of engineering safety without stepping foot in a physical classroom. It focuses on teaching you the skills and knowledge required to navigate the complexities of safety control systems in various engineering fields. With a focus on industry standards and the practical application of safety principles, you will gain an understanding that could support a range of careers in engineering. Whether you're a beginner or someone looking to formalise your knowledge, this course provides a structured way to advance your expertise in engineering safety controls. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to Engineering and Work Practice Controls Module 2: Identification and Evaluation of Occupational Hazards Module 3: Engineering Controls Module 4: Work Practice Controls Module 5: Implementation and Maintenance of Control Measures Module 6: Environmental Sustainability and Engineering Controls Module 7: Regulatory Framework and Best Practices Learning Outcomes: Analyse occupational hazards for effective mitigation. Develop and implement robust engineering controls. Foster a culture of safety through optimal work practices. Demonstrate proficiency in control measure maintenance. Integrate environmental sustainability into engineering solutions. Navigate regulatory frameworks and apply industry best practices. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Engineers seeking advanced safety knowledge. HSE professionals enhancing their skill set. Graduates aspiring to enter the safety sector. Industry practitioners upgrading their expertise. Project managers with safety responsibilities. Environmental enthusiasts exploring safety dimensions. Regulatory compliance officers aiming for mastery. Individuals committed to fostering workplace safety. Career path Safety Engineer Environmental Health Officer Risk Assessment Specialist Compliance Analyst Health and Safety Consultant Project Safety Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Safety showers and eye wash stations are critical in ensuring the well-being of individuals working with hazardous materials. These emergency safety equipment items are designed to provide immediate decontamination in case of accidental exposure to harmful chemicals or substances. By having these systems in place, workplaces significantly reduce the risk of injury and facilitate swift responses in critical situations. This course aims to provide learners with essential knowledge on the correct installation, maintenance, and use of safety showers and eye wash stations, ensuring that workplace environments remain safe for all employees. The course offers in-depth insights into the regulatory standards and guidelines that govern these safety systems. It addresses the importance of regular checks, prompt maintenance, and the correct usage of safety showers and eye wash stations during emergencies. Participants will learn the specifications for their setup, the types of hazards they protect against, and how to ensure proper functionality in case of urgent need. Whether you're in manufacturing, laboratories, or any environment that involves exposure to hazardous substances, this course will equip you with the necessary information to safeguard the health of individuals on your site. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Safety Showers and Eye Washes Module 02: Operating Procedures Module 03: Proper Utilisation Module 04: First Aid for Chemical Injuries Module 05: Maintenance and Testing Module 06: Emergency Procedures and Preparedness Module 07: Safety Culture and Best Practices Learning Outcomes: Implement proper safety shower and eye wash procedures for workplace incidents. Demonstrate first aid skills tailored to chemical injuries for immediate response. Execute maintenance and testing routines for optimal safety equipment functionality. Execute emergency procedures, ensuring a swift and effective response to incidents. Foster a safety culture, integrating best practices into daily operations. Demonstrate expertise in safety protocols to enhance workplace well-being. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Laboratory Technicians Industrial Workers Safety Officers Environmental Health Specialists Facility Maintenance Staff Chemical Plant Operators Emergency Response Teams Health and Safety Coordinators Career path Industrial Safety Officer Environmental Health Specialist Chemical Plant Operator Health and Safety Coordinator Emergency Response Team Member Laboratory Safety Technician Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

The Foundations of Site Management Course offers a solid introduction to the essential responsibilities of managing construction sites efficiently and safely. Designed for those eager to develop a strong understanding of site management, this course focuses on the key concepts of site planning, health and safety regulations, and project coordination. You will gain valuable insights into the day-to-day operations, allowing you to prepare for the complexities of managing a site effectively and within budget. Throughout this course, learners will explore the importance of maintaining safety standards, effective communication on-site, and understanding the roles and responsibilities of site managers. This foundation helps to develop the skills needed for managing site operations, ensuring projects run smoothly, from planning through to execution. Whether you're new to the field or looking to refresh your knowledge, this course ensures you build a firm understanding of site management that can be applied to any construction project. Perfect for those looking to step into a vital role within the industry. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Site Management Module 02: Workplace Health and Safety Module 03: Setting up a Site Module 04: Construction Design and Management (CDM) Regulations Module 05: Risk Identification and Management Module 06: Safe Behaviour Module 07: Occupational Health Management Module 08: Working with Electricity Module 09: Working at Height Module 10: Working with Scaffolding Module 11: Working with Excavations and Confined Space Module 12: Working with Demolitions Learning Outcomes Demonstrate effective site setup for construction projects. Identify and mitigate risks associated with site operations. Implement safe behaviours crucial for on-site success. Manage occupational health with precision and diligence. Safely handle electricity, heights, scaffolding, and structures. Navigate excavation, confined space, and demolition processes adeptly. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Site Managers Construction Workers Health and Safety Officers Project Supervisors Civil Engineers Building Inspectors Demolition Crew Members Occupational Health Professionals Career path Site Manager Health and Safety Officer Construction Supervisor Project Manager Demolition Specialist Occupational Health Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

In the world of factories, warehouses, and production floors, safety isn’t a bonus—it’s a must. This Industrial Environments Safety Training Course takes a straight-talking approach to keeping people safe where the risks are real and often right under your boots. With machinery moving, noise levels rising, and hazards lurking in every corner, knowing what to do (and what not to do) can make all the difference. This course lays out the key rules, routines and responsibilities in a clear and down-to-earth way, helping teams keep things ticking along without slipping up—literally or figuratively. Ideal for those working around heavy equipment, loading bays, or industrial processes, the content focuses on awareness, risk reduction, and smart habits that stop accidents before they start. No fluff, no waffle—just straight facts and solid guidance. From dealing with slips and trips to understanding signage, fire protocols and PPE, it covers the essentials that matter most. Whether you're new to industrial work or brushing up after a few years on the job, this training helps keep your thinking sharp and your footing even sharper. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Industrial Safety Module 02: Industrial Equipment and Machineries Module 03: Ergonomics and Manual Handling Module 04: Slips, Missteps, and Falls Module 05: Safe Walking and Driving Module 06: Electrical Safety and Noise Control Module 07: Hazardous Materials Handling Module 08: COSHH-Control of Substances Hazardous to Health Learning Outcomes: Identify potential workplace hazards, fostering a safety-oriented mindset. Demonstrate proficiency in handling industrial equipment and machinery. Apply ergonomic principles to enhance manual handling practices. Implement strategies to prevent slips, missteps, falls, and promote safe mobility. Safely operate in industrial settings, incorporating walking and driving best practices. Execute effective measures for electrical safety, noise control, and hazardous materials handling. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Entry-level industrial workers Safety officers and supervisors Manufacturing and production staff Construction site personnel Warehouse and logistics employees Maintenance and facility management staff Health and safety professionals Individuals seeking to enhance workplace safety awareness Career path Industrial Safety Officer Manufacturing Safety Coordinator Construction Site Supervisor Warehouse Safety Manager Facility Maintenance Inspector Health and Safety Consultant Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Overview This comprehensive course on Patient Customer Service Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Patient Customer Service Training comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Patient Customer Service Training. It is available to all students, of all academic backgrounds. Requirements Our Patient Customer Service Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 12 lectures • 06:15:00 total length •Introduction to Patient Customer Service: 00:25:00 •Effective Patient Customer Service Training: 00:26:00 •Areas of Patient Customer Service: 00:36:00 •Customer Service Operative Skills: 00:36:00 •Organising Schedules: 00:44:00 •Medical Jargon and Terminology: 00:44:00 •Effective Filing Systems in Medical Offices: 00:35:00 •Patient Customer Service Soft Skills: 00:28:00 •What Customer Service Is to Different Medical Professionals: 00:36:00 •Providing Customer Service and Support to Colleagues: 00:27:00 •Handling Difficult Customers: 00:38:00 •Assignment - Patient Customer Service Training: 2 days