PA Telephone Skills Certification Learning PA telephone skills is absolutely essential for current and aspiring personal assistants looking to refine their craft and sharpen their telephone skills. It is also important for managers and supervisors who are looking for tips to improve the overall performance of their PAs. This course provides a comprehensive guide to essential PA telephone skills, such as making the best first impressions, taking messages effectively, and being organised and calm under pressure. From the most professional greetings to use, having the right timing and how to be genuinely charming, to the ways of taking and delivering messages properly, this course covers everything you need to know about effective PA telephone skills. You Will Learn: How to make the best first impression by using the right greetings and being charming The perfect timing when taking calls How to be organised and efficient when taking and delivering messages How to be calm and professional under pressure Benefits of Taking This Course: You will have the skills to help you in your PA role You could improve your chances of receiving a promotion You will improve your relationship with your boss and ensure a smooth office process You will avoid the potentially devastating consequences of jeopardising important company relationships
Microsoft Excel Complete Course - Beginner Intermediate & Advanced To make learning Microsoft Excel easier for you, we have thoughtfully bundled our three greatest courses: Microsoft Excel Beginners, Intermediate, and Advanced. At this price, you won't find a better deal anywhere else. One of the most popular applications for visualizing and analyzing data that has been created to date is Microsoft Excel. These days, practically every industry and household use this helpful program for personal purposes. Excel is used by business owners for a plethora of tasks, including data analysis, visualizing data, tracking hours worked, money, and statements. This Microsoft Excel Complete Course can be very helpful to you whether you are a newbie, have some training and experience with the program, or haven't used Excel in a long time and need a thorough refresher to develop your skills. After completing this course, you will be a proficient Excel user. In a short period of time, our simple lessons will impart the knowledge in a very easy way. There won't be a rush because you can study whenever you want and at your own speed. After completing the course, your confidence in using Excel will increase. Course Highlights Microsoft Excel Complete Course - Beginner Intermediate & Advanced is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Microsoft Excel Complete Course - Beginner Intermediate & Advanced into 73 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 6 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Microsoft Excel Complete Course - Beginner Intermediate & Advanced Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Microsoft Excel Complete Course - Beginner Intermediate & Advanced is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Microsoft Excel Complete Course - Beginner Intermediate & Advanced is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Microsoft Excel Complete Course - Beginner Intermediate & Advanced Microsoft Excel 2019 New Features Introduction to Microsoft Excel 2019 New Features 00:07:00 CONCAT 00:02:00 IFS 00:01:00 MAXIFS 00:01:00 MINIFS 00:01:00 SWITCH 00:02:00 TEXTJOIN 00:01:00 Map Chart 00:02:00 Funnel Chart 00:01:00 Better Visuals 00:06:00 Pivot Table Enhancements 00:02:00 Power Pivot Updates 00:01:00 Getting Started With Microsoft Office Excel Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:28:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying A Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting A Worksheet Apply Text Formats 00:16:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:08:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:09:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:06:00 Working With Functions Work with Ranges 00:18:00 Use Specialized Functions 00:11:00 Work with Logical Functions 00:24:00 Work with Date & Time Functions 00:08:00 Work with Text Functions 00:11:00 Working With Lists Sort Data 00:10:00 Filter Data 00:10:00 Query Data with Database Functions 00:09:00 Outline and Subtotal Data 00:09:00 Analyzing Data Apply Intermediate Conditional Formatting 00:07:00 Apply Advanced Conditional Formatting 00:06:00 Visualizing Data With Charts Create Charts 00:13:00 Modify and Format Charts 00:12:00 Use Advanced Chart Features 00:13:00 Using PivotTables And Pivot Charts Create a PivotTable 00:13:00 Analyze PivotTable Data 00:12:00 Present Data with Pivot Charts 00:08:00 Filter Data by Using Timelines and Slicers 00:11:00 Working With Multiple Worksheets And Workbooks Use Links and External References 00:12:00 Use 3-D References 00:06:00 Consolidate Data 00:06:00 Using Lookup Functions And Formula Auditing Use Lookup Functions 00:13:00 Trace Cells 00:09:00 Watch and Evaluate Formulas 00:09:00 Sharing And Protecting Workbooks Collaborate on a Workbook 00:20:00 Protect Worksheets and Workbooks 00:08:00 Automating Workbook Functionality Apply Data Validation 00:13:00 Search for Invalid Data and Formulas with Errors 00:04:00 Work with Macros 00:18:00 Creating Sparklines And Mapping Data Create Sparklines 00:07:00 MapData 00:07:00 Forecasting Data Determine Potential Outcomes Using Data Tables 00:09:00 Determine Potential Outcomes Using Scenarios 00:09:00 Use the Goal Seek Feature 00:04:00 Forecasting Data Trends 00:05:00 Excel Templates Excel Templates 00:00:00 Resources Microsoft Excel 2019 00:00:00 Assignment Assignment - Microsoft Excel Complete Course - Beginner Intermediate & Advanced 00:00:00
In today’s fast-paced business environment, efficiency and effective workflow are essential to maintaining a competitive edge. This course is designed to enhance your ability to manage time, communication, and workplace challenges with confidence. You will explore practical strategies to boost productivity by refining organisational skills and improving how you interact with colleagues. Understanding the dynamics of productive communication helps to create a smoother working atmosphere that supports success. Additionally, the course addresses important aspects of wellbeing in the workplace, recognising how stress, anxiety, and health directly influence performance. By learning techniques to manage conflict and maintain wellness, you can foster a balanced work life that promotes sustained output and personal satisfaction. Whether you are seeking to develop your management abilities or simply improve day-to-day efficiency, this course offers valuable insights to support your professional growth. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Ways to Improve Workplace Productivity Module 02: Organisational Skills to Improve Productivity Module 03: Productive Communication Skills in the Workplace Module 04: Time Management Module 05: Conflict Management Module 06: Health, Safety and Wellness in the Workplace Module 07: Managing Stress and Coping Anxiety in the Workplace Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Workplace Productivity - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Workplace Productivity - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Workplace Productivity - CPD Accredited training.
Remote working is becoming increasingly popular and for a good reason. It offers a number of benefits, including flexibility, reduced commuting costs, and a better work-life balance. This Effective Remote Working Training course consists of eight modules covering everything you need for successful remote work. We've got you covered, from setting up your Remote Office for peak productivity to mastering virtual communication and collaboration. Stay motivated, competitive, and ensure personal growth as a remote employee. Step into the future with confidence and seize the opportunities of remote work.
In today's digital age, mastering the art of online meetings is essential for professionals across all industries. Our comprehensive "Managing Online Meetings" course is designed to equip you with the skills and knowledge to run seamless and productive virtual meetings. Whether you're new to the world of online meetings or looking to refine your existing skills, this course will transform the way you connect and collaborate in the virtual space. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The "Managing Online Meeting" course offers comprehensive guidance on conducting effective and professional online meetings. Learners will acquire essential skills in planning and preparing for meetings, ensuring all necessary elements are in place for a smooth session. They will learn proper meeting etiquette and useful tips to maintain professionalism and efficiency. The course provides an in-depth understanding of various online meeting platforms, helping learners choose and use the right tools for their needs. Additionally, the curriculum covers the importance of technology in taking accurate and organized meeting minutes, offering practical tips and techniques to master this crucial task. By the end of the course, participants will be well-equipped to manage online meetings confidently and competently, ensuring productive and successful virtual interactions. Course Curriculum Module 01: Planning and Preparation Module 02: Meeting Etiquette and Tips Module 03: Online Meeting Platforms Part - 01 Module 04: Online Meeting Platforms Part - 02 Module 05: Technology in Minute Taking Module 06: Tips for Minute Taking Learning Outcomes: Plan and prepare for effective online meetings. Understand online meeting etiquette and best practices. Learn to use various online meeting platforms. Enhance skills in technology for minute taking. Master techniques for accurate minute taking. Improve meeting management with efficient minute-taking strategies. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Office administrators needing meeting management skills. Managers coordinating remote team meetings. Secretaries responsible for minute taking. HR personnel managing virtual meetings. Project coordinators conducting online collaborations. Career path Office Administrator Executive Assistant Project Coordinator HR Specialist Virtual Meeting Facilitator Administrative Secretary Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
In today's digital age, mastering the art of online meetings is essential for professionals across all industries. Our comprehensive "Managing Online Meetings" course is designed to equip you with the skills and knowledge to run seamless and productive virtual meetings. Whether you're new to the world of online meetings or looking to refine your existing skills, this course will transform the way you connect and collaborate in the virtual space. Key Features: CPD Certified Developed by Specialist Lifetime Access The "Managing Online Meeting" course offers comprehensive guidance on conducting effective and professional online meetings. Learners will acquire essential skills in planning and preparing for meetings, ensuring all necessary elements are in place for a smooth session. They will learn proper meeting etiquette and useful tips to maintain professionalism and efficiency. The course provides an in-depth understanding of various online meeting platforms, helping learners choose and use the right tools for their needs. Additionally, the curriculum covers the importance of technology in taking accurate and organized meeting minutes, offering practical tips and techniques to master this crucial task. By the end of the course, participants will be well-equipped to manage online meetings confidently and competently, ensuring productive and successful virtual interactions. Course Curriculum Module 01: Planning and Preparation Module 02: Meeting Etiquette and Tips Module 03: Online Meeting Platforms Part - 01 Module 04: Online Meeting Platforms Part - 02 Module 05: Technology in Minute Taking Module 06: Tips for Minute Taking Learning Outcomes: Plan and prepare for effective online meetings. Understand online meeting etiquette and best practices. Learn to use various online meeting platforms. Enhance skills in technology for minute taking. Master techniques for accurate minute taking. Improve meeting management with efficient minute-taking strategies. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Office administrators needing meeting management skills. Managers coordinating remote team meetings. Secretaries responsible for minute taking. HR personnel managing virtual meetings. Project coordinators conducting online collaborations. Career path Office Administrator Executive Assistant Project Coordinator HR Specialist Virtual Meeting Facilitator Administrative Secretary Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Course for Newbies to Microsoft InfoPath Don't know anything about one of the most useful software in microsoft office? Don't worry this course will teach you what you need to know. Designing your own customized form has never been easier using Microsoft Infopath. Use infopath to write your own expense report with offline support, increased accuracy and higher efficiency. Fill out your own insurance claim, permit application and other forms at your own convenience. Other benefits include inventory management and market research. Use this software to design, distribute, and to fill and submit electronic forms containing structured data. This course consists of units designed to teach you to use infopath. This course can teach people want to learn how to design their own forms for professional purposes. At the end of the course you will be tested on your knowledge on infopath. All the important features will taught to you so that you can operate infopath smoothly. Course Highlights Microsoft InfoPath for Beginners is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Microsoft InfoPath for Beginners into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 30 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Microsoft InfoPath for Beginners Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Microsoft InfoPath for Beginners is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Microsoft InfoPath for Beginners is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 00:30:00 Module Two - Opening and Closing InfoPath 01:00:00 Module Three - Using the InfoPath Filler 2010 01:00:00 Module Four - Designing a Form Framework 01:00:00 Module Five - Adding Labels 01:00:00 Module Six - Adding Controls 01:00:00 Module Seven - Formatting Controls 01:00:00 Module Eight - Working with Data Sources 01:00:00 Module Nine - Creating a View 01:00:00 Module Ten - Finishing the Form 01:00:00 Module Eleven - Distributing Your Form 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft InfoPath for Beginners 00:00:00 Mock Exam Final Exam
Are you looking to improve your current abilities or make a career move? Our unique Junior Administrator Course might help you get there! Expand your expertise with high-quality training - study the Junior Administrator and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 7 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. 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(£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support ****Course Curriculum**** ***Junior Administrator*** Module 1: Introduction to Office Administration Module 2: Skills of an Effective Administrator Module 3: Business Etiquette Module 4: Business Telephone Skills Module 5: Representing Your Boss and Company Module 6: Organising Meeting and Conferences Module 7: Time Management Module 8: Record Keeping and Filing Systems Module 9: Business Writing Skills Module 10:Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about this subject should take this Junior Administrator course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Junior Administrator course allows you to study at your own speed and grow a quality skillset. Career path After completing this course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Duration 1 Days 6 CPD hours This course is intended for This course is designed for skilled users of Microsoft Windows and Office who do not have prior coding or programming experience and who are interested in creating custom business apps quickly and without writing application code. Overview In this course, you will use Microsoft Power Apps to build and deploy low-code business apps. You will: Determine how Microsoft Power Apps can meet your business needs. Plan and design apps. Build canvas apps. Build model-driven apps. Test and deploy apps. This course introduces building low-code/no-code apps with Microsoft© Power Apps©. Most out-of-the-box solutions do not meet exact business needs or integrate well with existing business apps. Power Apps eases users into app development with templates, automated app-building tools, and a streamlined programming language to enable any business user to create a custom app. Getting Started with Microsoft Power Apps Topic A: Introduction to Microsoft Power Platform Topic B: Introduction to Power Apps Topic C: Select App Types to Address Business Needs Planning and Designing Apps Topic A: Plan Apps Topic B: Design Apps Building Canvas Apps Topic A: Create an App from a Blank Canvas Topic B: Create an App from a Template Building Model-Driven Apps Topic A: Create Model-Driven Apps Topic B: Add Visualizations and Reports Testing and Deploying Apps Topic A: Make Apps Available to Other Users Topic B: Test Apps Topic C: Revise Apps
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