9523 Office courses in Cardiff delivered Online

Duration 1 Days 6 CPD hours Overview The Coaching And Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting. You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do? 1 - Defining Coaching and Mentoring Defining mentoring Defining what coaching is and is not Elements of coaching Factors for success Critical Coaching Skills 2 - Coaching Assessment Individual coaching assessment Reflection and discussion of results 3 - Interpersonal Communication Interpersonal communication skills Open and closed questions Probing techniques and process Active listening 4 - Setting Goals with SPIRIT Identifying Values Identifying Dreams Setting S.P.I.R.I.T. goals 5 - Learning Styles and Principles Three learning styles Adult learning principles 6 - The Coaching Model Components of the coaching model Coaching model characteristics Giving effective feedback 7 - Bringing It All Together Coaching skills reinforcement Case studies

Earn your"Medical Secretary Diploma and master the skills needed for a successful career in medical administration. Learn scheduling, medical records management, confidentiality, and more. Ideal for aspiring medical secretaries and healthcare professionals looking to enhance their administrative expertise. Enrol today!

Are you ready to advance your career in business management? With this exclusive Level 7 Diploma in Operations Management, you can improve your business management skills and build a successful career for life! Discover why operations management is relevant in all industries and sectors! Operations Management is a dynamic field with a straightforward goal. The goal for those in operations management is to maximise profits by balancing costs and revenues. Operations Management aims to administer business practices in a way that drives efficiency and superior net profits by incorporating human resources, raw materials, technology, and equipment across the board. While the specific responsibilities of OM team members vary depending on the size and nature of the organisation, their efforts have an impact on all aspects of a company's operations. The purpose of this Level 7 Diploma in Operations Management qualification is to provide learners with important information about the application and skills required in the Operations Management Sector. This Level 7 Diploma in Operations Management prepares students to succeed in their professional life by teaching them the concepts of Supply Chain Management and its fundamentals, Risk Management, Talent Management, Project Management, Procurement Operations, Planning & Sourcing Operations, Maintenance Management, Conflict Management, Change Management, Stress Management, Negotiation skills and much more. Learning Outcomes After completing this Level 7 Diploma in Operations Management course, the learner will be able to: Gain a thorough understanding of the functions and objectives of operations management. Understand the role of the OM in inventory and supply chain management. Understand project management and risk management. Gain in-depth knowledge about stock control and procurement operations. Understand product manufacturing and shipping. Understand contingency management and succession planning. Understand the importance of business etiquette. Why Choose This Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. >> Courses are included in this Level 7 Diploma in Operations Management Bundle Course << Course 01: Level 7 Diploma in Operations Management Course 02: Level 7 Diploma in Leadership and Management Course 03: Level 7 Business Management Course Course 04: Level 7 Diploma in Facilities Management Course Course 05: Level 5 Diploma in Business Analysis Course 06: Level 5 Diploma in Risk Management Course Course 07: Level 3 Business Administration Course 08: Level 2 Certificate in Business Management Course 09: Level 2 Diploma in Business Administration Course 10: Minute Taking Course >> Other Benefits of Level 7 Diploma in Operations Management Bundle Course << Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Level 7 Diploma in Operations Management course] Curriculum of Level 7 Diploma in Operations Management Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management ---------------------------------- Assessment Method After completing each module of the Level 7 Diploma in Operations Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 7 Diploma in Operations Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 7 Diploma in Operations Management course is ideal for anyone passionate and ambitious about Operations Management. Learners can take this course even if they have no prior knowledge of Operations Management, and there are no age restrictions. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Career path This Level 7 Diploma in Operations Management could be extremely beneficial to business owners and aspiring entrepreneurs to pursue their goals. The following are more formal positions in the field of operations management: Operations Manager, Analyst & Officer S.C Manager Inventory Manager Supply Services Representative Inventory Controller & Planner Certificates Certificate of completion Digital certificate - Included

The Word 2016 Intermediate course is intended to sharpen your skills and knowledge by explaining precise documentation making features including working with multiple documents, formatting tables, tags, lists, templates, merging, etc. This course covers a variety of topics including working with Word 2016, creating, and customising styles, templates, and themes in the most effective way possible. You'll also work with diverse sorts of data in Word, copy and paste commands, and study advanced document layout options and different collaboration tools. Learn how to work with graphic elements such as pictures, text boxes, text effects, shapes, the drawing canvas, SmartArt, WordArt, typography effects, advanced graphics component features, and more. What you'll learn Work with, create, manage, and customize Styles, Templates, and Themes. Work with various types of data in Word using Tables, advanced Copy and Paste commands, and Charts. Review advanced document layout options in Word and various collaboration tools. Work with graphic elements such as pictures, text boxes, shapes, the Drawing Canvas, SmartArt, Text Effects, Typography Effects, WordArt, and Equations. Learn additional graphic element features such as grouping, layering, and moving objects Requirements Word 2016 Introduction course or equivalent experience Who this course is for: Students who need to expand their knowledge and skills in Microsoft Word. Introduction Intro 00:02:00 Working with Styles Using Styles 00:08:00 Creating a Style Based on Text 00:04:00 Modifying a Style 00:03:00 Managing and Exporting Styles 00:06:00 Using Styles to Reorder Text 00:06:00 Working with Style Sets 00:04:00 Creating and Applying Fonts and Color Sets 00:03:00 Working with Themes 00:03:00 What are Templates? 00:03:00 Modifying the Normal and Custom Template 00:06:00 Changing the Custom Office Template Location 00:03:00 Working with Data in Word Sorting a Table 00:04:00 Repeating Table Header Rows and Setting Page Breaks 00:04:00 Working with Calculations in a Table 00:04:00 Working with Excel Data in Word 00:04:00 Copying, Pasting, and Linking Excel Data 00:09:00 Creating a Chart in Word 00:06:00 Editing Chart Data 00:04:00 Formatting a Chart 00:05:00 Advanced Document Layouts Controlling Page Breaks 00:05:00 Working with Section Breaks 00:06:00 Using Section Breaks with Margins and Page Orientation 00:04:00 Applying Columns 00:04:00 Modifying Columns 00:06:00 Adding Borders and Shading to a Paragraph 00:04:00 Applying Different Headers and Footers 00:06:00 Creating a Signature Line 00:03:00 Collaborating in Word Working with Comments 00:07:00 Using Track Changes 00:06:00 Reviewing and Accepting Changes 00:06:00 Customizing Markups 00:06:00 Comparing and Merging Two Documents 00:07:00 Combining Documents 00:06:00 Working with Pictures, Shapes and Drawing Tools Applying a Picture Style 00:04:00 Adjusting a Picture 00:06:00 Removing a Picture Background 00:03:00 Inserting a Text Box from the Gallery 00:04:00 Drawing and Formatting a Text Box 00:05:00 Adding, Selecting, Deleting Shapes 00:06:00 Resizing, Rotating, Replacing a Shape 00:05:00 Using the Selection Pane 00:04:00 Copying or Duplicating a Shape 00:03:00 Customizing Fill Color and Outline for a Shape 00:06:00 Using a Shape Effect 00:06:00 Using a Drawing Canvas 00:07:00 Positioning or Moving Shapes or Objects 00:05:00 Using Wrapping Text 00:06:00 Grouping and Layering Objects 00:05:00 Aligning Objects 00:04:00 Inserting Special Graphics Creating SmartArt Graphics 00:06:00 Formatting and Customizing SmartArt 00:06:00 Working with Text and Typography Effects 00:07:00 Working with Equations 00:06:00 Conclusion Course Recap 00:02:00

Through this Administrative Assistant Training Course course, learn the required knowledge and training to manage office administration. This course includes admin support, administrative management, customer relations & dealings, professional telephone receptionist skills and much more. This course is a complete guide for you with all required skills of a professional administrator. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Administrative Assistant Training Course Module 1: Introduction to Admin Support Assistant 00:17:00 Module 2: Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company 00:34:00 Module 4: Business Etiquette 00:19:00 Module 5: Mail Services and Shipping 00:34:00 Module 6: Travel Arrangements 00:25:00 Module 7: Organising Meeting and Conferences 00:25:00 Module 8: Diary Management and Note taking 00:21:00 Module 9: Time Management 00:35:00 Module 10: Record Keeping and Filing Systems 00:30:00 Module 11: Business Writing Skills 00:42:00 Module 12: Organisational Skills 00:25:00 Module 13: Communication Skills 00:27:00 Module 14: Customer Service 00:18:00 Module 15: Effective Planning and Scheduling 00:48:00 Module 16: Invoicing/Petty Cash 00:27:00 Mock Exam Mock Exam - Administrative Assistant Training 00:20:00 Final Exam Final Exam - Administrative Assistant Training 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

This course is a complete course on Microsoft Azure storage service. The course is intended to help people learn Azure concepts quickly and give enough practice exercises to get them started with their cloud journey with a specific focus on Microsoft Azure.

This fast track Diploma in Continuing Professional Development (CPD) for Leadership (Accredited by Qualifi, UK) qualification has been created to develop CPD (continuing professional development) in Leadership, for those who want to draw from their personal experience and develop their leadership understanding and skills, professionally academically and practically for their personal and professional development. The focus of this qualification is the exploration and practical research into leadership as a subject in order to apply this knowledge into a new environment. The fast track Level 7 Diploma in Continuing Professional Development (CPD) in Leadership qualification will require Learners to critically evaluate, challenge and synthesise a wide range of current leadership roles, tools, techniques and models. The emphasis placed on current Leadership concepts and models is on those that are relevant to the 21st century business environment and context and goes beyond the normal examination of Anglo-American management models. Program Overview: Diploma in CPD (Continuing Professional Development) for Leadership - Level 7 (Fast Track) Key Highlights of fast track Diploma in CPD (Continuing Professional Development) for Leadership - Level 7 qualification are: Program Duration: 3 Months (Regular Mode Available) Program Credits: 60 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Masters Degree programme. Alumni Status No Cost EMI Option Career Progression after completion of your Diploma in Continuing Professional Development for Leadership qualification: Learners completing the fast track Diploma in Continuing Professional Development for Leadership - Level 7 can progress to: A University partner to complete a Dissertation to then receive a full master's degree, subject to approval or Directly into employment in an associated profession University Exemptions QUALIFI has exemptions for learners to progress to a number of universities to complete a Master's Degree after completing their Diploma in Continuing Professional Development for Leadership - Level 7 in fast track mode. The pathways are an indication of a learner's progress towards a university degree and are based on the university's review of QUALIFI's learning programmes and outcomes. As our Qualifi accredited qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation) and Qualifications Wales, learners are also eligible to progress to a Top-Up Degree, Master's programme, or MBA at many universities in UK and Overseas with advanced standing.

Overview Develop your leadership skills and understand what is needed to become an effective manager in your workplace. This Management for Managerscourse provides the full set of skills and insight that will empower you to be a respected and aspirational leader of a team. The course has been written with the assistance of industry professionals and contains details for proven managerial styles and techniques that can be put to practical use. You will also learn how to make crucial decisions quickly and accurately, alongside hints and tips for keeping stakeholders invested in your continued success and career progression. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Management for Managers. It is available to all students, of all academic backgrounds. Requirements Our Management for Managers is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 21 sections • 23 lectures • 05:08:00 total length •Understanding Management and Leadership: 00:40:00 •Leadership Theories: 00:25:00 •Improving Management and Leadership Performance: 00:15:00 •High Performance Teams: 00:32:00 •Motivating Employees: 00:26:00 •Organisational Skills: 00:26:00 •Talent Management: 00:37:00 •Succession Planning: 00:24:00 •Business Process Management: 00:28:00 •Communication Skills: 00:27:00 •Negotiation Techniques: 00:15:00 •Managing Meetings and Giving Feedback: 00:21:00 •Managing Change: 00:22:00 •Time Management: 00:37:00 •Stress Management: 00:15:00 •Emotional Intelligence in Leadership: 00:32:00 •Managing Conflict: 00:14:00 •Dealing with Office Politics: 00:34:00 •Risk Management: 00:35:00 •Corporate Responsibility and Ethics: 00:14:00 •Microsoft Word: 08:06:00 •Microsoft Excel: 03:59:00 •Microsoft PowerPoint: 08:24:00

Description Learn to connect team members from everywhere with the Microsoft Skype for Business 2016 course. Skype for Business is an instant messaging application that makes your office work easy and quick. You can instantly share your ideas and message using Microsoft Skype. The course shows you how to connect people or other team members anywhere using any devices or operating system Windows, Mac, iOS, and Android™. At first, the course familiarizes you with the user-interface and helps you to know the notification area icon. You will know how to bring remote participants into meeting spaces of all sizes using Skype for Business. The course discusses how you can use Skype to communicate with your colleagues in different ways such as instant message, audio messages, voice calling, video conferences, and more. Finally, the course teaches you to customize Skype including managing and creating groups, using recording features, and other options. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Skype for Business 2016 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Skype for Business 2016 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started TOPIC A: Getting Started 00:30:00 TOPIC B: Communicating with Contacts 00:30:00 TOPIC C: Updating Your Status Information 00:30:00 Working with Messages and Contacts TOPIC A: Sending Instant Messages, Part 1 00:30:00 TOPIC B: Sending Instant Messages, Part 2 00:45:00 TOPIC C: Managing Contacts 00:30:00 TOPIC D: Customizing the Contacts View 00:30:00 Joining Meetings and Calls TOPIC A: Setting up Meetings 00:30:00 TOPIC B: Participating in Meetings 00:30:00 TOPIC C: Presenting in Meetings 00:30:00 TOPIC D: Adding Interactivity to Meetings 00:45:00 Customizing Skype for Business TOPIC A: Customizing Contact Groups 00:30:00 TOPIC B: Using Recording Features 00:30:00 TOPIC C: Customizing Skype for Business Options 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Executive Management Diploma is designed for those who want to develop their careers as management executives in the business corporate sector. This course contains professional resources, knowledge, lessons and training material that can help to make anyone a fine tuned executive management in no time. With this course, you will learn the secret behind management, building trust and confidence within yourself and your team, building a strong team with team spirit and solving team related problems. You will also learn about time management, employee management, motivating them to make them perform better, dealing with employee problems etc. Besides that, you will learn about emotional intelligence which is very important for people who want to work in the executive management level. So, if you want to start as a executive in the industry, enrol to this course and get a professional certification to boost your career. Course Highlights Executive Management Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Executive Management Diploma into 40 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 10 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Executive Management Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Executive Management Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Executive Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Executive Management Introduction to Management FREE 01:00:00 How to Build Trust and Confidence FREE 01:00:00 A Manager's Pitfalls 01:00:00 How to Build Team Spirit 01:00:00 Dealing with Problem Employees 01:00:00 Using Your Emotional Intelligence 00:30:00 Conclusion to Management 00:15:00 Administrative Management Module One - Getting Started FREE 01:00:00 Module Two - Why Your Office Needs Administrative Procedures FREE 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 01:00:00 Leadership Management Leader and HR Management FREE 00:30:00 Commitment and HR Management FREE 01:00:00 Team Management 00:15:00 Build A Mastermind Group 00:15:00 People Recognition in HR Management 00:30:00 Performance, Goals and Management 00:30:00 Think Outside The Box 00:30:00 Be Passionate about Your Work 00:30:00 The Importance Of A Good Team Leader 00:30:00 Management of Managers Module One - Getting Started 01:00:00 Module Two - Grooming a New Manager 01:00:00 Module Three - Coaching and Mentoring (I) 01:00:00 Module Four - Coaching and Mentoring (II) 01:00:00 Module Five - Measuring Performance 01:00:00 Module Six - Motivating Managers 01:00:00 Module Seven - Signs of Poor Management 01:00:00 Module Eight - Trust Your Team of Managers 01:00:00 Module Nine - When an Employee Complains About Their Manager 01:00:00 Module Ten - When Do You Step In 00:30:00 Module Eleven - Remember These Basic Qualities 01:30:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Management Skills Diploma 00:20:00 Final Exam Final Exam- Management Skills Diploma 00:20:00