7880 Office courses in Cardiff delivered On Demand

Internal barriers are any psychological self-limiting beliefs that inhibit productive, constructive job behavior. What are internal obstacles and how do you manage them such as fear, holding back, lack of business skills, avoiding politics and selfish development. Understand and manage the external obstacles including the 'glass ceiling', status leveling and political games. Apply tactics for dealing with office politics or games and we will show you how you can create positive plans for career success. Learning Objectives Overcome internal and external barriers to achievement, Create positive game plans for career success Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now With a single payment you will gain access to Training of Compliance Officer Level 3 including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Learn how to manage workplace internals and risks adequately and become a valued employee of your company by enrolling in the Training of Compliance Officer Level 3 course. The course covers a wide range of compliance fundamentals, including office responsibilities and the risk management process. Upon successfully completing the course, you will be equipped with workplace management, problem-solving, and conflict resolution skills that will enhance your professional development to the greatest extent. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Training of Compliance Officer Level 3 will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Training of Compliance Officer Level 3 has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Training of Compliance Officer Level 3 is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Compliance Officer: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home What other courses are included with this Training? Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Curriculum ***Training of Compliance Officer Level 3*** Module 01: Introduction to Compliance Module 02: Compliance Management System Module 03: Basic Elements of Effective Compliance Module 04: Compliance Audit Module 05: Compliance and Ethics Module 06: Introduction to Risk and Basic Risk Types Module 07: Further Risk Types Module 08: Introduction to Risk Management Module 09: Risk Management Process Module 10: Risk Assessment and Risk Treatment Module 11: Types of Risk Management How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Training. It is available to all students, of all academic backgrounds. Requirements Our Training of Compliance Officer Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having this CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Training of Compliance Officer Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

The Time Management Mastery Level 2 course is ideal for anyone looking to boost their efficiency and productivity in the workplace or at home. It covers key time management tools and strategies for ensuring an organised workspace, home and mind. You will also gain an insight into how environment can affect your productivity, so you can make the necessary changes to promote maximum efficiency at your workplace or home office. There are no specific entry requirements for this course, which is open to anyone looking to learn more about effective time management. Gain valuable transferable skills to improve your career prospects by enrolling in this best-selling course today. Learning Outcomes: Master valuable time management skills to boost your productivity and efficiency in the workplace Learn how to train your brain to stay organised and competent at home and in the office Understand how environment can impact your productivity levels Gain crucial self-management skills and learn how to manage others Make better use of your time, energy and resources Know how to define your goals and prioritise your workload Become a more organised individual and learn top tips from the experts Career Path Once you have successfully completed this course, you will have the tools and knowledge to become a more efficient, productive worker, with excellent self management skills, which are essential for the following roles: Manager Business Owner Personal Assistant Secretary Teacher Event Planner Sales Executive Section 01: Introduction & First Concepts Beginning Thoughts & Concepts 00:02:00 Section 02: Time Management Skills Getting To Know Yourself 00:11:00 Defining Your Goals 00:09:00 How Environment Effects Your Productivity 00:09:00 Developing Your Skills 00:06:00 Easy Tricks to Better Time Management 00:07:00 Section 03: Managing Yourself & Others The People around You Matter 00:06:00 Keys to Personal Time Management 00:07:00 Secrets to Managing the People around You 00:07:00 Section 04: Time Management Conclusion Conclusion - Final Thoughts 00:04:00

An essential part of your skillset as an office worker and administrator is an excellent understanding of the many uses of Microsoft Excel. This superb course will enable your abilities to use it as a primary tool to create workbooks and formulas. But you will also be guided in the use of more complicated functions involving automation, formatting, and calculation. By the end of the lessons, you will be more than accomplished at producing stunning graphs and worksheets that will perform the bulk of the work for you. Learning Outcomes: Learn how to create worksheets and workbooks Use functions and formulas to calculate results Create attractive charts and graphs for meetings Write automated workbooks that drive activities Impress senior colleagues with dynamic presentations of data Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is This Course for?  This course is designed for senior administrators or PAs that need to store and manipulate company data or employee statistics.  Requirements This Microsoft Excel Course is fully compatible with any kind of device. Whether you are using Windows computer, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path The course is suitable for those in the roles of; Personal Assistant Secretary Heads of Departments Administrator Receptionist Course Content Microsoft Excel Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 Mock Exam Mock Exam - Microsoft Excel 00:20:00 Final Exam Final Exam - Microsoft Excel 00:20:00 Assignment Assignment - Microsoft Excel 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Save Up To £4,169 and get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now With a single payment you will gain access to Money Laundering Reporting Officer Training Level 3 including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Be proficient at preventing money laundering in a professional setting. Become an anti-money laundering specialist. This Money Laundering Reporting Officer Training Level 3 course will teach you in-depth knowledge of the legal responsibilities of businesses in connection to money laundering, and the role and responsibilities of a money laundering reporting officer. It will guide you through fundamental topics such as risk analysis, customer due diligence, suspicious activity reporting, record-keeping and much more. Understand the core concepts of money laundering and learn from theory to policy application. Secure the financial safety of your business and become an excellent reporting officer. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. This course has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Money Laundering Reporting Officer Training Level 3 is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Training: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home What other courses are included with this Training? Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Curriculum ***Money Laundering Reporting Officer Training Level 3*** Module 01: Introduction Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of Reporting Office Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Training. It is available to all students, of all academic backgrounds. Requirements This training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included

Level 5 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Our 12-month training course provides everything you need to qualify in Teaching Assistance. Once you have completed your training session you will gain an accredited certification Certificate included in the cost Exam included in the cost CPD 12 CPD hours / pointsAccredited by The CPD Standards Office Description Boost your skills in teaching with this online diploma now available for students wanting to develop their career as a teaching assistant. Candidates who desire to make an impression are required to have an understanding of key Teaching Assistant principles. What’s Included 12 months full access to the course content Professional certification Digital certification included Learn industry-leading skills and stand out from the crowd. Information-packed training starting from basics to advanced Teaching Assistant techniques. Best suitable for beginners to advanced learners Course content designed by considering current techniques used by professionals. Course Syllabus Supporting The Teacher Supporting the pupil Supporting the curriculum Supporting the school Supporting ICT in the classroom Supporting pupils with special education needs Supporting literacy development Supporting numeracy development Working with others Assignments *Terms Apply Assessment: To pass the course learners are required to successfully pass an online examination. Who is this course for? People who want to enter a Teaching Assistant career Entry-Level candidates Students Currently Studying or intending to study Teaching Assistance or want to refresh knowledge People who are already working in the industry but want to gain further knowledge Requirements There are no formal entry requirements for this course.

Level 1 Diploma in Tourism and Hospitality Management Master Hospitality Management fundamentals, dive into Hospitality Management recruitment strategies, and specialize in front office and housekeeping. Conquer engineering and food and beverage operations in Hospitality Management. Learning Outcomes: Define Hospitality Management's key sectors. Assess Recruitment in Hospitality Management. Operate Front Office in Hospitality Management. Manage Housekeeping and Engineering effectively. Oversee Food and Beverage in Hospitality Management. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Level 1 Diploma in Tourism and Hospitality Management Course Syllabus Hospitality Management Basics: Gain a foundational grasp of Hospitality Management. Understand the breadth and scope of the Hospitality Management industry, including trends and key sectors. Recruitment: Learn the nuances of recruitment within the Hospitality Management sphere. Gain skills in staff development and training specific to Hospitality Management. Front Office: Master front office operations framed by Hospitality Management. Understand guest services, reservations, and how Hospitality Management affects check-in and check-out procedures. Housekeeping, Engineering, and Security: Delve into housekeeping and engineering under the umbrella of Hospitality Management. Master cleanliness standards, maintenance protocols, and Hospitality Management best practices in security. Food and Beverage: Engage deeply with food and beverage operations within Hospitality Management. Learn the art of menu planning, customer service, and creating memorable dining experiences in line with Hospitality Management standards. Marketing and Sales in Hospitality: Explore Hospitality Management strategies for effective marketing and sales. Learn how to attract guests and promote services under the principles of Hospitality Management.

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Free Certificate from Reed CIQ Approved Basic Telephone Etiquette Skills Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Basic Telephone Etiquette Skills 1:51:23 1: Module 01: Introduction to Telephone Skills Preview 15:27 2: Module 02: Preparing for the Call 08:23 3: Module 03: Answering Calls 12:19 4: Module 04: Conducting a Business Call 11:26 5: Module 05: Handling Difficult Situations 09:24 6: Module 06: Holding and Transferring Calls 11:50 7: Module 07: Ending the Call 09:38 8: Module 08: Telephone Etiquette for Customer Service 19:58 9: Module 09: Best Practices of Telephone Etiquette 11:58 10: Leave A Review 01:00 Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Free Certificate from Reed CIQ Approved Basic Telephone Etiquette Skills Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Basic Telephone Etiquette Skills 1:51:23 1: Module 01: Introduction to Telephone Skills Preview 15:27 2: Module 02: Preparing for the Call 08:23 3: Module 03: Answering Calls 12:19 4: Module 04: Conducting a Business Call 11:26 5: Module 05: Handling Difficult Situations 09:24 6: Module 06: Holding and Transferring Calls 11:50 7: Module 07: Ending the Call 09:38 8: Module 08: Telephone Etiquette for Customer Service 19:58 9: Module 09: Best Practices of Telephone Etiquette 11:58 10: Leave A Review 01:00 Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.