3816 Office Skills courses delivered Online

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Description: Learning is a process and you should do everything in hand to make this process easy, systematic and uninterrupted. When you get ready for a certification exam, you learn much better and more intensively than when you learn something with no purpose. With this Level 2 certificate in C++ programming course, enhance your learning experience even more. Equip yourself with the fundamental knowledge necessary to gain recognition for your programming expertise. If all that sounds appealing to you, you'll definitely want to sign up and join the community of C++ coders. Keep learning and take your career to the next level! Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in C++ Programming is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in C++ Programming is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Introduction FREE 00:29:00 Starter Examples 00:33:00 Learning C Concepts 00:13:00 Module 02 Data Types and Inference 00:20:00 Sizeof and IEEE 754 00:33:00 Constants L and R Values 00:11:00 Operators and Precedence 00:25:00 Literals 00:26:00 Mock Exam Mock Exam- Level 2 Certificate in C++ Programming 00:20:00 Final Exam Final Exam- Level 2 Certificate in C++ Programming 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The comprehensive CSS Fundamentals has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the CSS Fundamentals today, and learn from the very best the industry has to offer! This best selling CSS Fundamentals has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth CSS Fundamentals is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The CSS Fundamentals is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The CSS Fundamentals is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the CSS Fundamentals, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the CSS Fundamentals will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the CSS Fundamentals to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Learn the advanced features of Microsoft PowerPoint. Enrol today and take your skills to the next level. Microsoft PowerPoint 2016 Advanced is a best-selling course developed by industry experts and already it has helped tons of students like you. It is suitable for anyone who wants to improve their knowledge and skills in Microsoft PowerPoint. It's very easy to create simple presentations in Microsoft PowerPoint, but to make a presentation stand out and look exceptionally good, you need to know the advanced features of Microsoft PowerPoint that very few know. This Microsoft PowerPoint 2016 Advanced will teach you the advanced features of Microsoft PowerPoint. You will learn from an expert in Microsoft PowerPoint through carefully curated video lessons.  Not only that, but our experienced tutors will also help you throughout the comprehensive syllabus of this course and answer all your queries through email. Upon completion of this CPD accredited course, you will be awarded a certificate of completion, as proof of your expertise in this field, and you can show off your certificate in your Linkedin profile and in your resume to impress employers and boost your career. If you're interested in a new career or looking for professional skills to excel in this field, a certificate from this course will help you appear as a strong candidate. You can also validate your certification from our website. Our Microsoft PowerPoint 2016 Advanced is packed with 45 modules and takes 5 hours, 12 minutes to study.  You will be able to study this course at your own pace, from anywhere and at any time. Enrol today if you want to become an expert in Microsoft PowerPoint.

This course will introduce you to the basics of PowerPoint. By completing this PowerPoint 2016 Introduction course, you will have skills to stand out from the crowd. You will learn how to create and manage presentations in PowerPoint. Upon completion, you know how to make and deliver a presentation. In this PowerPoint 2016 Introduction course, you will be able to confidently create a presentation with slides. This course will teach you how to use specific features such as tables and charts. Learn how to easily create and edit a presentation as well as format slide text by completing this course. PowerPoint 2016 Introduction is a best selling course developed by industry experts and already helped tons of students like you. It is suitable for anyone who wants to improve their knowledge and skills in the or relevant sector.  This course is accredited by CPD, so you will get a career boost upon completing this course. Our PowerPoint 2016 Introduction is packed with 44 modules and 5 hours, 49 minutes of study. You will be awarded with a certificate of completion, the proof of your expertise in this field. If you want to get a job or looking for professional skills to excel in this field, a certificate from this course will help you appear as a strong candidate. You can also validate your certification from our website. It doesn't matter if you are willing to study full-time or part-time. This course is designed for any type of student and you can even complete it at your own pace. The materials are accessible from anyplace, any device and anytime.  Besides that, our experienced tutors will help you throughout the comprehensive syllabus of this course and answer all your queries through email.

This PowerPoint 2016 Advanced course will take you through key presentation techniques. You will learn about the controls in PowerPoint and how to use them. If you are interested in becoming an advanced level Powerpoint 2016 user, then this course is for you. You will be able to create engaging presentations. Upon completion, you will understand how to use various tools in Excel 2016. This course will guide you through using masks, templates and themes in PowerPoint. You will also understand advanced presentation features. During this course, you will have the opportunity to take an assessment to consolidate your learning. PowerPoint 2016 Advanced is a best selling course developed by industry experts and already helped tons of students like you. It is suitable for anyone who wants to improve their knowledge and skills in the or relevant sector.  This course is accredited by CPD so you will get a career boost upon completing this course. Our PowerPoint 2016 Advanced is packed with 45 modules and 5 hours, 12 minutes of study. You will be awarded with a certificate of completion, the proof of your expertise in this field. If you want to get a job or looking for professional skills to excel in this field, a certificate from this course will help you appear as a strong candidate. You can also validate your certification from our website. It doesn't matter if you are willing to study full-time or part-time. This course is designed for any type of student and you can even complete it at your own pace. The materials are accessible from anyplace, any device and anytime.  Besides that, our experienced tutors will help you throughout the comprehensive syllabus of this course and answer all your queries through email.

The comprehensive PowerPoint Level 3 has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the PowerPoint Level 3 today, and learn from the very best the industry has to offer! This best selling PowerPoint Level 3 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth PowerPoint Level 3 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The PowerPoint Level 3 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The PowerPoint Level 3 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the PowerPoint Level 3, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the PowerPoint Level 3 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the PowerPoint Level 3 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview Making PowerPoint presentations will no longer be an uphill task for you. Master the PowerPoint program's core features and capabilities to create outstanding presentations with this highly engaging Basic Microsoft PowerPoint (Arabic) course. Your hard work will pay off if you can make excellent presentations. A lot of effort will be wasted if you can't present your work properly. This comprehensive Basic Microsoft PowerPoint (Arabic) course will show you how to use PowerPoint to generate stunning presentations. It blends theory and practice to enhance your understanding of design and transition in PowerPoint, transition effects and the order of entry into presentation. You'll discover how to incorporate video, audio, and a screen recorder into PowerPoint presentations, as well as how to convert and export the presentation to a video, a view-only file, or a PDF. Enrol now to learn how to use PowerPoint and make outstanding presentations to showcase your work. This best selling Basic Microsoft PowerPoint (Arabic) has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Basic Microsoft PowerPoint (Arabic) is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Basic Microsoft PowerPoint (Arabic) is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Basic Microsoft PowerPoint (Arabic) is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Basic Microsoft PowerPoint (Arabic), you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Basic Microsoft PowerPoint (Arabic) will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Basic Microsoft PowerPoint (Arabic) to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

The comprehensive Complete PowerPoint has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Complete PowerPoint today, and learn from the very best the industry has to offer! This best selling Complete PowerPoint has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Complete PowerPoint is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Complete PowerPoint is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Complete PowerPoint is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Complete PowerPoint, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Complete PowerPoint will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Complete PowerPoint to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.