3721 Office Skills courses delivered Online

Description A certificate program in customer service helps students gain entry-level customer service positions by teaching them how to use basic office computer applications, such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information to customers. They also learn how to analyze basic behavioral patterns of different customer personalities and the right ways to deal with them. Who is the course for? Managers, supervisors and customer service staff, as well as staff in departments, directly deal with customers on daily basis in any kind of job or business. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Customer Service Basics course helps students to work as a company's client interaction and conflict-resolution representatives. Together with experience, you will stand high chances of promotion and ultimately gain the title of manager. Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Mock Exam Mock Exam- Customer Service Basics 00:20:00 Final Exam Final Exam- Customer Service Basics 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview In an ever-digitalising world, mastery of indispensable tools becomes crucial. Enter 'MS Office Project 2013 for Beginners'. Whether you're at the inception of your professional journey or seeking to amplify your skill set, this course is your portal to proficiency in managing tasks, resources, and calendars seamlessly. Learn to pioneer your projects, presenting them with a blueprint that encapsulates efficiency and effectiveness.  Embarking on this learning voyage, you'll discover how to initiate a project, manage timeframes using calendars, direct tasks, and marshal resources, culminating in the expertise to deliver a cohesive project plan. Learning Outcomes of MS Office Project 2013 for Beginners course Comprehend the foundational framework and interface of MS Office Project 2013. Formulate and initiate new projects with clarity and foresight. Manipulate and optimise project calendars for efficient time management. Demonstrate competence in curating and organising diverse project tasks. Allocate and oversee project resources ensuring optimal utilisation. Synthesise information to present a well-structured project plan. Adopt a strategic approach to project delivery ensuring timelines and resources align. Why buy this MS Office Project 2013 for Beginners? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the MS Office Project 2013 for Beginners there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This MS Office Project 2013 for Beginners course is ideal for Individuals new to the realm of project management tools. Professionals eager to bolster their project planning capabilities. Team leaders aiming for refined time and resource management. Entrepreneurs keen on streamlining business projects. Any individual targeting enhanced organisational skills in a digital platform. Prerequisites This MS Office Project 2013 for Beginners does not require you to have any prior qualifications or experience. You can just enrol and start learning.This MS Office Project 2013 for Beginners was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Project Manager: Average UK salary range of £40,000 - £70,000 per annum. Operations Coordinator: Average UK salary range of £25,000 - £35,000 per annum. Business Analyst: Average UK salary range of £35,000 - £55,000 per annum. Resource Planner: Average UK salary range of £30,000 - £50,000 per annum. Project Consultant: Average UK salary range of £50,000 - £80,000 per annum. Team Lead: Average UK salary range of £45,000 - £65,000 per annum. Course Curriculum Starting a Project Project Management 101 00:13:00 Navigate and Customize the Project 2013 Interface 00:25:00 Add Tasks to a Project 00:23:00 Add Resources to a Project 00:12:00 Save a Project 00:05:00 Working with Project Calendars Manage Project Time Frames 00:10:00 Change Working Time 00:17:00 Working with Project Tasks Manage Project Tasks 00:45:00 Add Summary Tasks and Milestones 00:06:00 Working with Project Resources Manage Project Resources 00:18:00 Allocate and Level Work Resources 00:18:00 Delivering a Project Plan Print Project Views 00:06:00 Share Projects 00:03:00 Export Projects 00:08:00

Everyone wants to be an expert in his/her desired skill or profession. But, some people can't achieve their target due to lack of proper skill based training. The Microsoft Word 2016 Complete Course - Beginner, Intermediate & Advanced will be ideal training for you to improve your knowledge and skills about Microsoft Word. This Microsoft Word Course will teach you from scratch to become a pro in Microsoft Word 2016. Microsoft Word 2016 is Microsoft's word-processing program that allows you to format and design your written documents as well as view and edit PDF documents. Through this course, you will learn the basic concepts of the program, including paragraph formatting, managing lists, creating tables, Thesaurus, spell check, comments, margins, and printing. Apart from these, learn how to use the editing tools, place and size images, wrap text around images, use borders and effects, and more.  This word processing training will help you to learn the advanced features, such as using footnotes and endnotes, inserting bibliographies and indexes, using comments, and many more. Enrol now to start boosting your Microsoft Word 2016 skills! Key topics to be covered Getting Started with Word Formatting Tables and Charts Controlling the Flow of a Document Image Manipulation Custom Graphic Elements References and Links Securing a Document Manage Content Macros Learning Outcomes The Microsoft Word 2016 Complete Course - Beginner, Intermediate & Advanced online course will provide you the following outcomes: Know how to become an expert in workbooks - Microsoft Word 2016. You will learn about the basics of text and paragraph formatting, adding document references and links Learn how to work more efficiently with our Microsoft Word 2016 tutorial. Know how to manage lists, add tables, insert graphic objects, control page appearance, and prepare a document to publish. Know how to customise styles and themes, tables and charts, insert content using quick parts, and use templates to automate document formatting. Gain a comprehensive understanding of simplifying and managing long documents, using mail merge to create letters, envelopes, and labels. Learn how to collaborate on documents, use forms to manage content, and automate repetitive tasks with macros. Who is this course for? Anyone who wants to improve their Microsoft Word skills Anyone who wants to learn word processing Students Those who have a keen career interest in the corporate industry Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design Microsoft Word 2016 Complete Course - Beginner , Intermediate & Advanced is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Mock tests Multiple-choice evaluation Career path On successful completion of the Microsoft Word 2016 Complete Course - Beginner , Intermediate & Advanced course, learners will have both practical and theoretical knowledge of Word processing and documentation skills.  This Microsoft Word Course will turn you into a professional Word document expert. Through this word processing online course, you will be able to apply your new skills in any office role in the corporate world. Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. A print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. What are you waiting for? Enrol in the Professional Childcare and Nannying Courses now!

If you want to learn how to deploy any MERN Stack application on Azure Cloud with a CICD pipeline using Azure DevOps and other cloud services, then this course is for you. This course covers all the concepts that one needs to start creating continuous integration and continuous deployment pipelines end to end using Azure cloud and Azure DevOps. This is one of the most practical hands-on-based full-stack application deployment courses.

In this course, you will learn how to create your own Azure Functions apps and visualize how full applications can be built using Azure Functions. We will also explore the tools needed to support development, both locally and in the Azure portal, and explore the different triggers, bindings, and deployment models that are possible.

This course uses Azure PowerShell to automate tasks and manage Azure Cloud services with ease. The course is intended to help people learn Azure concepts quickly and give enough practice exercises to get them started with their cloud journey with a specific focus on Microsoft Azure and task automation.

Explore all the amazing things you can do with Google Apps Script with just a few lines of code, such as supercharge your Google Workspace apps, save time, and more. Learn how Google Apps Script allows you to interact with the Google Suite of products and create customized functionality within those products. You need to have prior coding experience to get started on this course.

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Diploma in Hospital Receptionist & Secretary course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Diploma in Hospital Receptionist & Secretary course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Diploma in Hospital Receptionist & Secretary course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this Diploma in Hospital Receptionist & Secretary course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Diploma in Hospital Receptionist & Secretary Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Diploma in Hospital Receptionist & Secretary course. **Courses are included in this Diploma in Hospital Receptionist & Secretary Course Course 01: Diploma in Hospital Receptionist & Secretary Course 02: Report Writing Course Course 03: Level 4 Time Management Course ***Others Included of Diploma in Hospital Receptionist & Secretary Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Diploma in Hospital Receptionist & Secretary course] Detailed course curriculum of the Diploma in Hospital Receptionist & Secretary Course: Module 01: The National Health Service Module 02: Patient (Customer) Care Module 03: Communication Module 04: Law, Ethics and Medicine Module 05: Health & Safety in a Clinical Environment Module 06: Practical Reception Skills in General Practice Module 07: The Hospital Service Module 08: Private Medicine Module 09: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine ------------------- Assessment Method After completing each module of the Diploma in Hospital Receptionist & Secretary Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Diploma in Hospital Receptionist & Secretary course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Diploma in Hospital Receptionist & Secretary course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Diploma in Hospital Receptionist & Secretary course because it does not require any advanced knowledge or skills. Career path After completing this Diploma in Hospital Receptionist & Secretary, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities. Certificates Certificate of completion Digital certificate - Included

Minute Taking professionals are the silent scribes, capturing every decision, action, and critical point discussed. The UK has seen a robust demand for competent Minute Takers, with an upward surge of 20% in vacancies over the past year. According to recent statistics, Minute Taking professionals can earn between £25,000 and £40,000 annually, marking its allure in the corporate sector. Minute Taking professionals are indispensable in tracking actions, decisions, and ensuring all attendees are on the same page post-meeting. Our Minute Taking Diploma - Level 5 course offers a comprehensive theoretical understanding of this profession. Covering everything from the basics of minute writing to building confidence, it's a guide to mastering the art and science of effective Minute Taking. Embark on this journey to bolster your career prospects in this high-demand field. Why would you choose the Minute Taking course from Compliance Central: QLS Level 5 Endorsed and CPD Certified Lifetime access to Minute Taking course materials Full tutor support is available from Monday to Friday with the Minute Taking course Learn Minute Taking skills at your own pace from the comfort of your home Gain a complete understanding of Minute Taking course Accessible, informative Minute Taking learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Minute Taking Study Minute Taking in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Minute Taking Course Minute Taking Diploma Learning Outcomes: Understand the fundamental principles of Minute Taking. Comprehend the structure and flow of meetings. Apply technology tools efficiently in Minute Taking. Boost self-confidence in professional Minute Taking scenarios. Curriculum Breakdown of the Minute Taking Course Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence Certificate of Achievement Endorsed Certificate of Achievement from the Quality License Scheme Learners will be able to achieve an endorsed certificate after completing the Minute Taking course as proof of their achievement. You can order the endorsed certificate for only £129 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality License Scheme (QLS) has endorsed Minute Taking course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the Minute Taking course has been reviewed and approved by the QLS and meets the highest quality standards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Minute Taking Diploma is ideal for: Aspiring Minute Takers. Administrative Assistants seeking specialisation. Corporate Secretaries aiming for proficiency. Project Managers desiring improved documentation skills. Requirements To enrol in this Minute Taking course, all you need is a basic understanding of the English Language and an internet connection. Career path Minute Taking Diploma Career Path Junior Minute Taker: £25,000 - £28,000 per year. Senior Minute Taker: £29,000 - £32,000 per year. Minute Taking Team Lead: £33,000 - £36,000 per year. Corporate Secretary with Minute Taking expertise: £37,000 - £39,000 per year. Meeting Documentation Specialist: £35,000 - £38,000 per year. Certificates 2 CPD Accerdited Hardcopy Certificate for Free. Hard copy certificate - Included 2 CPD Accerdited Hardcopy Certificate for Free. Delivery Charge: Inside the UK: £3.99 Outside the UK: £9.99 CDP Accerdited PDF Certificate Digital certificate - Included 2 CDP Accerdited PDF Certificate for Free. QLS Endorsed Hard Copy Certificate Hard copy certificate - £109

Are you looking to enhance your Facilities Management skills? If yes, then you have come to the right place. Our comprehensive course on Facilities Management will assist you in producing the best possible outcome by mastering the Facilities Management skills. The Facilities Management course is for those who want to be successful. In the Facilities Management course, you will learn the essential knowledge needed to become well versed in Facilities Management. Our Facilities Management course starts with the basics of Facilities Management and gradually progresses towards advanced topics. Therefore, each lesson of this Facilities Management course is intuitive and easy to understand. Why would you choose the Facilities Management course from Compliance Central: Lifetime access to Facilities Management course materials Full tutor support is available from Monday to Friday with the Facilities Management course Learn Facilities Management skills at your own pace from the comfort of your home Gain a complete understanding of Facilities Management course Accessible, informative Facilities Management learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Facilities Management Study Facilities Management in your own time through your computer, tablet or mobile device Curriculum Breakdown of the Facilities Management Course Module 01: Introduction Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Facilities Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Facilities Management. Requirements To enrol in this Facilities Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Facilities Management course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors. Facilities Manager: £30,000 to £55,000 per year Building Services Engineer: £25,000 to £45,000 per year Property Manager: £25,000 to £40,000 per year Health and Safety Manager: £35,000 to £50,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each