3805 Office Skills courses in Polegate delivered Online

Dive into the world of data like never before with this Power BI Training Course—where dashboards become a canvas and numbers finally make sense. Whether you're working with spreadsheets that never end or reports that need more punch, Power BI turns all that chaos into clear, useful insight. This course shows you how to shape data, build visuals, and tell a story your team will actually understand—without needing a maths degree or a magic wand. From sales figures to survey responses, learn how to make sense of it all using Microsoft's popular business intelligence tool. It doesn’t matter if you're from finance, marketing, logistics or even a tea-making department—if there's data, there’s Power BI. This course is fully online, so no awkward group exercises or cold meeting rooms involved—just clear, engaging learning designed to suit your pace. Whether you're fresh to the concept or already poking around with pivot tables, there's something here to sharpen your skills and make data feel less like a chore and more like a superpower. Curriculum Power BI - Introduction Overview of the Course Intro High-Level Flow Install and Sign Up Power Query Intro Power Pivot Intro Power View Intro Your First Power BI Dashboard Big Picture Get Data How to Get More Data Modelling Data Adding Relationships Manually Visualization Visualization Customization More Visualizations Visualization Format and Analytics Ask a Question Your Advanced Dashboard with Real Live Data Real World Example Get Data Modelling Data Visualization with multiple charts Publishing Power BI Website Course Bounses FINAL Key Features Accredited by CPD Instant e-certificate Fully online, interactive course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Accreditation All of our courses are fully accredited, including this Power BI course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Power BI course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by CPD Quality Standards Requirements No prior degree or experience is required to enrol in this course. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

[vc_row][vc_column][vc_column_text] Description: This Python Basic to Advanced for Data Science Online Course is a great way to get started in programming. It covers the study of the Python language used to build most of the world's object-oriented systems. The course is for interested students with a good level of computer literacy who wish to acquire programming skills. It is also ideal for those who wish to move to a developer role or areas such as software engineering. This is a great course to develop your coding skills. This Python Basic to Advanced for Data Science Online Course is an ideal preliminary to the Object-Oriented Programming using Python. Join the course now! Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification: After completing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Python 3 Beginners Module 01 Introduction FREE 00:29:00 Starter Examples 00:33:00 Learning C Concepts 00:13:00 Module 02 Data Types and Inference 00:20:00 Sizeof and IEEE 754 00:33:00 Constants L and R Values 00:11:00 Operators and Precedence 00:25:00 Literals 00:26:00 Module 03 Classes and Structs FREE 00:22:00 Enums 00:14:00 Unions 00:16:00 Introduction to Pointers 00:11:00 Pointers and Array Indexing 00:12:00 Using Const with Pointers 00:09:00 Pointers to String Literals 00:12:00 References 00:14:00 Smart Pointers 00:22:00 Arrays 00:15:00 Standard Library Strings 00:13:00 More Standard Library Strings 00:18:00 Functions 00:06:00 More Functions 00:16:00 Function Pointers 00:15:00 Control Statements 00:18:00 Python 3 Intermediate Module 04 Installing Python FREE 00:17:00 Documentation 00:30:00 Command Line 00:17:00 Variables 00:29:00 Simple Python Syntax 00:15:00 Keywords 00:18:00 Import Module 00:17:00 Additional Topics 00:23:00 Module 05 If Elif Else 00:31:00 Iterable 00:10:00 For 00:11:00 Loops 00:20:00 Execute 00:05:00 Exceptions 00:18:00 Data Types 00:24:00 Module 06 Number Types 00:28:00 More Number Types 00:13:00 Strings 00:20:00 More Strings 00:11:00 Files 00:08:00 Lists 00:15:00 Dictionaries 00:04:00 Tuples 00:07:00 Sets 00:09:00 Module 07 Comprehensions 00:10:00 Definitions 00:02:00 Functions 00:06:00 Default Arguments 00:06:00 Doc Strings 00:06:00 Variadic Functions 00:07:00 Factorial 00:07:00 Function Objects 00:07:00 Module 08 Lambda 00:11:00 Generators 00:06:00 Closures 00:10:00 Classes 00:09:00 Object Initialization 00:05:00 Class Static Members 00:07:00 Classic Inheritance 00:10:00 Data Hiding 00:07:00 Python 3 Advanced Iterators and Generators FREE 00:16:00 Regular Expressions 00:19:00 Introspection and Lambda Functions 00:27:00 Metaclasses and Decorators 00:24:00 Modules and Packages 00:25:00 Working with APIs 00:15:00 Metaprogramming Primer 00:19:00 Decorators and Monkey Patching 00:21:00 XML and JSON Structure 00:10:00 Generating XML and JSON 00:17:00 Parsing XML and JSON 00:19:00 Implementing Algorithms 00:19:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Learn to effectively monitor the performance, health, and availability of Azure Services and your cloud resources

HTML is one of the primary and vital languages you need to get your hands on if you want to pursue a career in the IT industry. The HTML Crash Course is here to provide you with the essential knowledge and ability to work with this programming language. In this comprehensive HTML Crash Course, you will learn about the fundamentals of the HTML programming language. The interactive modules will show you the steps of installing HTML. You will receive detailed lessons on HTML tags, lists, forms etc. In addition, the course will also enrich your knowledge and understanding of HTML entities. From this HTML Crash Course, you will get both a theoretical and practical understanding of HTML. This course is the perfect place to establish a solid foundation in this highly beneficial programming language. You will also receive a valuable certificate after completing the course. Join now and increase your employability in the IT sector. Learning Objectives Familiarise yourself with the core concept of HTML Understand the process of HTML installation Enrich your knowledge of HTML tags, lists, forms etc Learn about HTML entities Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited HTML Crash Course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this HTML Crash Course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successfully completing the HTML Crash Course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Computer programmer Web developers Web designers Graphic designer Course Curriculum Module 01: Setup and Installation Installation And Setup 00:06:00 Module 02: Learning HTML5 HTML Tags 00:17:00 Lists 00:12:00 Forms 00:12:00 Tables 00:05:00 Html Entities 00:07:00 Module 03: MEGA PROJECT MEGA PROJECT 00:02:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Python Certification - Beginner to Expert offers a comprehensive journey from novice to proficient Python programmer. This course is structured into 18 sections, covering essential topics such as software installation, conditional branching, file handling, and database management.

Course Overview Do you want to familiarize with various programming structure and build your career as a software engineer? Then this course is perfect for you. Learn how you can use HTML CSS my SQL GitHub XAMPP and Heroku from this Modern PHP/MYSQL/ GitHub & Heroku Tutorial course and boost your programming skill in no time. This Modern PHP/MYSQL/ GitHub & Heroku Tutorial course will teach you the function of different platforms of web development. You will learn about PHP, bootstrap, MySQL, GitHub and Heroku. The lessons will help you understand programming structures from scratch and explore different areas of web development. The activities of the course will help you to practice the knowledge you learn and enhance your skill. You'll be able to work and create sample websites with the lectures.  You'll receive certifications after completing the course. This course can be a stepping stone for you to enhance your skill and be a professional web developer. Learning Outcomes Understand how XAMPP works Familiarize with the role of PHP in web-based programs Setup Apache server and PHP environment using XAMPP server Learn how to use GitHub Be able to build data-driven and dynamic web applications Learn how to deploy web applications using Heroku Learn the basics of bootstrap 4 Who is this course for? This course is a complete package of the database, PHP, Bootstrap and GitHub. This is ideal for anyone who wants to learn software designing and its steps. The course will teach you the necessary skills and knowledge you need for software development from scratch. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Modern PHP/MYSQL/ GitHub & Heroku Tutorial Course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Web Developers Web Designers Software Developers PHP Developers App Designers Unit 01: Introduction Introduction 00:06:00 Unit 02: Environment Configuration Module 01: Setup a PHP Environment using XAMPP 00:16:00 Module 02: Install Composer Package Manager 00:03:00 Module 03: Visual Studio Code - Web Development Add ons 00:12:00 Module 04: Create a GitHub Account 00:13:00 Module 05: Create a Heroku Account 00:08:00 Unit 03: PHP Basics and Syntax Module 01: How PHP Works 00:29:00 Module 02: IFELSE Statements 00:19:00 Module 03: Switch Statements 00:09:00 Module 04: FOR Loop 00:10:00 Module 05: WHILE AND DOWHILE Loops 00:14:00 Module 06: PHP Arrays and Manipulation 00:13:00 Module 07: String Manipulation Functions 00:28:00 Module 08: Date and Time Manipulation Functions 00:15:00 Module 09: User Defined Functions 00:22:00 Module 10: PHP Include and Require 00:22:00 Module 11: PHP Website Layout - With Bootstra 00:23:00 Module 12: Add Project to Github 00:08:00 Module 13: Publish Website to Heroku 00:20:00 Unit 04: PHP Forms and MySQL and User Authentication Module 01: Project and Website Setup 00:21:00 Module 02: Create a Bootstrap 4 Form 00:28:00 Module 03: PHP Form - $_GET Action 00:23:00 Module 04: PHP Form - $_POST Action 00:11:00 Module 05: Design Database with phpMyAdmin 00:19:00 Module 06: Connect to Database using PHP PDO 00:18:00 Module 07: Save Records to Database 00:38:00 Module 08: View Database Records 00:36:00 Module 09: View One Record's Details 00:28:00 Module 10: Update Database Records 00:34:00 Module 11: Delete Database Records 00:11:00 Module 12: Final Touches: Form Validation, Error Messages, Success Messages 00:17:00 Module 13: Create Heroku App and Remote Database 00:21:00 Module 14: Setup Authentication Tables in Database 00:20:00 Module 15: Setup Login and Authentication 00:29:00 Module 16: Control User Access 00:08:00 Module 17: Sending Confirmation Emails 00:31:00 Module 18: Upload Profile Pictures 00:31:00 Module 19: Final Touches 00:14:00 Resources Resources - Modern PHP/MYSQL/ GitHub & Heroku Tutorial 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

If you are looking for a new and challenging career in the area of computer programming or you just want to learn about this anyway, then our Diploma in Computer Programming course will give you the skills you need. Description: Computer Programming is regularly the primary port of call for anybody hoping to move into a full-time role in programming advancement. A comprehension of a scripting language will likewise offer many open doors for advancement as it gives understanding and information on how frameworks are constructed and executed within associations. This course is for learners with next to zero prior programming background, however a desire to comprehend computational ways to deal with critical thinking. This course starts by introducing the student to basic concepts and terminology of software development and helps them gain the skills that are required for writing and designing a program. It also gives a review of the software development process along with an introduction to programming constructs and approaches. If you want to learn computer programming, yet don't have any detailed knowledge, you'll appreciate this programming course. You will gain in depth knowledge and get up-to-date information in this field of your interest. Who is the course for? Beginners who are new to the world of programming. Individuals who want to master computer programming. Computer Programmers of a different language. Students. Entry Requirement: This course is available to all learners, of all academic backgrounds. However, an educational background or experience in business communications will be an advantage. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diploma in Computer Programming is a useful qualification to possess, and would be beneficial for the following professionals: Software developer. Information systems specialist. PC specialist. Mid-range programmer. UNIX/Linux programmer. Computer Fundamentals Basic Terms 00:15:00 Types of Computers 00:15:00 Anatomy of a PC 00:30:00 How a PC Works 00:15:00 CPU and Memory 00:30:00 Input Devices 00:15:00 Output Devices 00:15:00 Secondary Storage Devices 00:30:00 The Basics 00:15:00 Operating Systems and Applications 00:30:00 How is Software Built 00:15:00 Types of Software 00:15:00 Legal Issues 00:15:00 COMPUTER PROGRAMMING 101 COMPUTER PROGRAMMING 101 01:00:00 WHAT IS COMPUTER PROGRAMMING AND WHY SHOULD I CARE? 00:30:00 What a Programmer Does 01:00:00 COMPUTER PROGRAMMING AT A GLANCE COMPUTER PROGRAMMING AT A GLANCE 01:00:00 UNDERSTANDING THE LANGUAGE OF THE COMPUTER 00:30:00 Choosing a Language 00:30:00 BASIC PROGRAMMING LANGUAGE BASIC Programming Language 01:00:00 Getting Started with BASIC Programming Language 01:00:00 BASIC Overview of BASIC Components 01:00:00 BASIC Special Variables 01:00:00 BASIC Probability Functions 01:00:00 Filtering the Data Set or Splitting the Data Set 01:00:00 DATA Blocks 01:00:00 DELETE Statement 01:00:00 FORNEXT Statement 01:00:00 IF. . . THEN Statement 01:00:00 JOB STATISTICS AT A GLANCE Computer Programming 01:00:00 Employment Outlook 00:15:00 How to Find A Great Job After Graduation 01:00:00 Additional Supporting Material Fundamentals of Computer-Programming with C+ 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Diploma in Computer Programming 00:20:00 Final Exam Final Exam- Diploma in Computer Programming 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description A certificate program in customer service helps students gain entry-level customer service positions by teaching them how to use basic office computer applications, such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information to customers. They also learn how to analyze basic behavioral patterns of different customer personalities and the right ways to deal with them. Who is the course for? Managers, supervisors and customer service staff, as well as staff in departments, directly deal with customers on daily basis in any kind of job or business. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Customer Service Basics course helps students to work as a company's client interaction and conflict-resolution representatives. Together with experience, you will stand high chances of promotion and ultimately gain the title of manager. Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Mock Exam Mock Exam- Customer Service Basics 00:20:00 Final Exam Final Exam- Customer Service Basics 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Computer programming is the practice where using the original formulation of computing of a computing problem turns into a computer program. If you want to learn about computer programming, you need to take training or enroll in an institution. This course will provide you with the lessons you need to know about computer programming. By the end of this course, you will be able to handle issues in computer programming and learn the concepts easily. In this course, you will learn necessary skills, information, and knowledge of computer programming.  Who is the course for? Intermediate level users who want to acquire or upgrade their programming skills People who have the interest to learn more about programming Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Computer Programming Intermediate Level is a very useful qualification to possess, and will be very helpful to have especially for these careers: Computer Maintenance Staff IT Department Manager IT Specialists Computer Engineer Computer Specialist Programmers. Computer Programming at a Glance COMPUTER PROGRAMMING AT A GLANCE 01:00:00 UNDERSTANDING THE LANGUAGE OF THE COMPUTER 00:30:00 Choosing a Language 00:30:00 Basic Programming Language BASIC Programming Language 01:00:00 Getting Started with BASIC Programming Language 01:00:00 BASIC Overview of BASIC Components 01:00:00 BASIC Special Variables 01:00:00 BASIC Probability Functions 01:00:00 Filtering the Data Set or Splitting the Data Set 01:00:00 DATA Blocks 01:00:00 DELETE Statement 01:00:00 FORNEXT Statement 01:00:00 IF. . . THEN Statement 01:00:00 PHP Programming Welcome to the world of programming! 00:30:00 Getting Started 01:00:00 Let's Start Coding! 01:00:00 PHP Strings 01:00:00 PHP Variables 01:00:00 Useful Variables 00:30:00 PHP Includes & Problem Solving 01:00:00 Tip When Creating Inc Pages 00:30:00 Redirecting Using PHP 00:30:00 Multiple Conditions 01:00:00 PHP Arrays 01:00:00 PHP Loops 01:00:00 Note on PHP Math Functions: 00:30:00 Functions 01:00:00 PHP Sessions 00:30:00 Cookies 01:00:00 Introduction to MySQL 01:00:00 Making The Connection 01:00:00 Inserting Data 01:00:00 Deleting / Removing Data 00:15:00 Mock Exam Mock Exam- Computer Programming Intermediate Level 00:30:00 Final Exam Final Exam- Computer Programming Intermediate Level 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Customer Service is an essential issue for the organization which works or deals with the customers. The efficient customer service can increase the number of customers. On the other hand, poor manner can decrease the number of customers. Efficient customer service not only increases the total number of customers but also affects positivity to the career that has such skill. The Customer Service Skills - Video Training Course deals with the basic concepts of Customer Servicing. The course starts with defining the customer service and the procedures for identifying customers' expectation. The course also teaches the basic telephone etiquette so that you can able to handle the telephone calls and can able to give customer service through the telephone. Finally, the course will guide you how to handle the customer clients and how to answer them politely. The course will help you to know the ways of enduring stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service Skills - Video Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service Skills - Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Mock Exam Mock Exam- Customer Service Skills - Video Training Course 00:20:00 Final Exam Final Exam- Customer Service Skills - Video Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00